Jobs at Djinni

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are looking for a Sales Manager. The mission of this role is to attract new B2B clients and sell customer support outsourcing, multilingual support, back-office operations, and AI-enhanced customer support solutions to companies across all over the world.

The working schedule is full-time, remote, and Europe-based.

Your future responsibilities include:

• Qualify and manage B2B leads (inbound, outbound, and referral);
• Conduct discovery calls with potential clients to understand their support needs, volumes, languages, channels, SLA requirements, seasonality, pain points, budget, and procurement process;
• Prepare commercial proposals together with the delivery and operations teams;
• Close deals and ensure a smooth handover to Account Management and Delivery teams;
• Maintain CRM - HubSpot hygiene: deal stages, next steps, decision process, stakeholders, forecast, close date, and risks;
• Collect market intelligence on competitors, pricing, client feedback, vertical trends, and common objections;
• Contribute to improving the sales process, ICP, messaging, outreach logic, and proposal structure.

Needed experience & skills:

• 2+ years of experience in B2B sales;
• English level - C1 or higher;
• Hands-on experience with B2B sales processes: discovery, qualification, proposal, negotiation, and closing;
• Experience working with CRM systems, preferably HubSpot;
• Ability to manage longer sales cycles and work with multiple stakeholders;
• Strong ownership, structure, and ability to work independently.

Nice to have skills:

• Experience selling AI or automation solutions for support operations;
• German, French, Italian, Spanish, or Dutch at B2+ level.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
• Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
• Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company.

Submit your resume and join our team!

About Us

We're hiring on behalf of our partner — a company that powers the operations behind regulated and high-risk industries. 

They give fast-moving businesses in these spaces the structure, compliance and talent they need to scale — without slowing down.

About the Role

We're looking for a PHP Developer / Technical Engineer who doesn't just write code — someone who understands the systems behind it, enjoys untangling technical problems, and takes real ownership of what they build. This isn't a narrow "ticket-closer" role — it's a hybrid position for someone who's equally comfortable deep in a WooCommerce plugin, debugging a payment webhook, or helping shape a Laravel CRM's roadmap.

We're hiring on behalf of a well-established, globally operating fintech company looking for someone to join their growing technical team. You'll work across both new and existing projects, contributing to a WooCommerce ecosystem and a Laravel-based CRM — with real input into how things get built, not just how they get maintained.

What You'll Do

Development & Integration

• Develop and maintain custom WordPress/WooCommerce plugins
• Integrate payment providers, APIs, and webhooks
• Support and improve the Laravel CRM
• Use AI coding tools where helpful — but you review, test, and take full responsibility for the resulting code

Infrastructure & Troubleshooting

• Troubleshoot application, integration, network, and server issues
• Assist with deployments and AWS/VPS maintenance
• Dig into problems others might avoid — you don't wait for someone else to figure it out

Ownership & Process

• Take responsibility for the code you ship, whether you wrote it or reviewed it
• Flag technical debt, risks, or inefficiencies proactively, even outside your immediate scope
• Contribute to technical decisions, not just execution — you're expected to have opinions and back them up

Who You Are

• You have solid PHP and OOP fundamentals, with real experience in WordPress and WooCommerce
• You're comfortable with MySQL, Git, REST APIs, and webhooks — not just in theory, but in production
• You have working knowledge of Linux, HTTP, DNS, SSL/TLS, and basic web security practices
• You're a strong debugger — you enjoy the process of finding out why something broke, not just patching it
• You communicate clearly in English (B2+) — technical discussions shouldn't get lost in translation
• You're proactive by default — you'd rather investigate and propose a fix than wait to be told what to do
• You take high ownership: you treat production code as if your name is on it, because it is
• You're motivated by solving real problems well, not just by ticking off tasks
• You're comfortable using AI tools to move faster, but you never outsource your judgment — you review and own everything that ships

Nice to Have

• AWS experience
• Docker, CI/CD pipelines
• Prior experience developing WooCommerce plugins from scratch

Why This Role

This is a role for someone who wants to build something real, not just maintain what already exists. You'll work on systems that power an international fintech business — where uptime, security, and correctness actually matter. If you're the kind of engineer who can't help but investigate a weird bug even when no one's watching, or who pushes back when something feels architecturally wrong — this is your role.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are looking for a Sales Manager. The mission of this role is to attract new B2B clients and sell customer support outsourcing, multilingual support, back-office operations, and AI-enhanced customer support solutions to companies across all over the world.

The working schedule is full-time, remote, and Europe-based.

Your future responsibilities include:

• Qualify and manage B2B leads (inbound, outbound, and referral);
• Conduct discovery calls with potential clients to understand their support needs, volumes, languages, channels, SLA requirements, seasonality, pain points, budget, and procurement process;
• Prepare commercial proposals together with the delivery and operations teams;
• Close deals and ensure a smooth handover to Account Management and Delivery teams;
• Maintain CRM - HubSpot hygiene: deal stages, next steps, decision process, stakeholders, forecast, close date, and risks;
• Collect market intelligence on competitors, pricing, client feedback, vertical trends, and common objections;
• Contribute to improving the sales process, ICP, messaging, outreach logic, and proposal structure.

Needed experience & skills:

• 2+ years of experience in B2B sales;
• English level - C1 or higher;
• Hands-on experience with B2B sales processes: discovery, qualification, proposal, negotiation, and closing;
• Experience working with CRM systems, preferably HubSpot;
• Ability to manage longer sales cycles and work with multiple stakeholders;
• Strong ownership, structure, and ability to work independently.

Nice to have skills:

• Experience selling AI or automation solutions for support operations;
• German, French, Italian, Spanish, or Dutch at B2+ level.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
• Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
• Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company.

Submit your resume and join our team!

Who We Are

Mamma Mia Covers LLC is a U.S.-based home & living brand and the exclusive U.S. and Canada distributor of Paulato — an Italian manufacturer crafting premium stretch-fit furniture slipcovers since 1965.

Our signature product gives hotels a fast, cost-effective way to refresh guest rooms and common areas without furniture replacement — no renovation timeline, no logistics headache. A slipcover ships within days and transforms a room in minutes.

Founded in a Brooklyn apartment in 2018, we've grown to a 40+ person team with nationwide warehouse infrastructure, 350,000+ orders shipped, and a place on the Inc. 5000 list of America's fastest-growing companies — Top 50 in Consumer Products, Top 100 in Florida.

The DTC channel is established. B2B is next — and we're hiring the person who opens it.

The Opportunity

Ground-Floor B2B Role — You Build It From Zero

This is not a role where you inherit an existing account book. You'll be the person who defines our B2B channel.

That means full ownership: you choose the approach, build the pipeline, and shape how Mamma Mia Covers shows up in the U.S. hospitality market.
 

Your Target Market

Your primary focus: independent and boutique hotels, motels, and small hotel chains across the United States.

Ideal client profile:

• 2–4 star properties: family-owned hotels, boutique hotels, motels, small chains
• 20–150 rooms; nightly rates in the $70–$150 range
• Facing the need to refresh guest rooms or common areas without the budget for full renovation
• Open to fast, cost-effective, visually appealing solutions that extend furniture life
  
  What You'll Do

Lead Generation & Outreach

• Identify and build a target list of U.S. hotels matching the ICP — using LinkedIn, Google, hotel directories, and your own network
• Initiate cold and warm outreach via email, LinkedIn, and phone — reaching GMs, Purchasing Managers, and Operations Directors
• Qualify prospects and move them through the pipeline with a consultative approach

Sales & Deal Management

• Run the full B2B sales cycle from first contact through signed contract
• Prepare and lead online presentations and product demos (Zoom / Google Meet)
• Build customized commercial proposals, pricing, and delivery terms
• Handle objections confidently and close deals using value-based selling

Account Development

• Build long-term relationships with clients — follow up, identify new needs, drive repeat orders
• Develop upsell opportunities across the product line

Pipeline & Reporting

• Maintain clean, up-to-date records in CRM — every contact, stage, and note
• Track and report on KPIs: outreach volume, conversion rates, pipeline value, closed revenue

Strategy & Collaboration

• Contribute insights on what the market needs — pricing feedback, product gaps, positioning ideas
• Work with marketing on materials, lead gen support, and messaging
• Coordinate with logistics and operations on order fulfillment and delivery timelines

What We're Looking For
Must-Have

• Native or near-native English speaker — you'll be cold-calling hotel owners and GMs; language and cultural fluency are non-negotiable
• 2+ years of B2B sales experience in the U.S. market, with a track record of closed deals
• Experience selling a physical product in a B2B environment
• Proven ability to do cold outreach — emails, calls, LinkedIn — and convert them to meetings and deals
• CRM proficiency — HubSpot, Salesforce, or similar; you keep the pipeline clean and current
• Self-directed and motivated — this is a zero-to-one role; you won't have a playbook handed to you

What gives you an edge:

• Experience in hospitality supply, hotel FF&E, linen/textile B2B, or facility supply — you know how hotel purchasing works
• Existing network of GMs, Purchasing Managers, or Operations Directors in U.S. hospitality
• Background in interiors, furniture, textiles, or décor
• Experience selling specifically to independent or boutique hotels

Your First 90 Days

Day 1–30

Onboarding: product deep-dive, ICP definition, tool setup. Research and build a prospect list of target hotels with contacts.

Day 31–60

Launch outreach: 10+ active campaigns, minimum 3 qualified meetings scheduled. First commercial proposals sent.

Day 61–90

First qualified deal in pipeline at proposal stage or beyond. Active CRM with 20+ tracked accounts. Feedback report on market response.

What We Offer

Compensation

•  Base: $2,500 / month — stable, paid on time, every time.
•  OTE: $60,000–$80,000 / year for a strong performer hitting quarterly targets.

Commission structure:

• 15% on first-time deals (calculated on net profit)
• 5% on repeat/renewal orders from the same account
• Accelerator: exceed quarterly quota by 20%+ → rate increases to 1.5x for that quarter
• No cap — strong months are fully rewarded

Work & Growth

• Flexible schedule — you manage your time, we measure results
• Full remote — work from anywhere in the U.S.
• Real ownership: you're building the B2B channel, not executing someone else's playbook
• Direct line to marketing, product, and operations — a team that moves fast
• Access to company tools, resources, and product samples for client presentations
• A company that's proven it can scale (Inc. 5000) and is now investing in B2B

Employment type: 1099 Independent Contractor. You must be authorized to work in the United States. We do not offer visa sponsorship.

Ready to build? 
Apply and tell us about a B2B deal you closed that started from cold outreach.

About Us

Mamma Mia Covers is a US-based DTC company serving the American and Canadian markets, and the exclusive distributor of the Italian brand PAULATO by GA.I.CO in the US and Canada.
Since 2018, we've built a recognizable brand in the slipcover category — patented product, sold through Shopify (our DTC website) and Amazon US, with Wayfair growing as our channel into Canada. Featured in Inc. 5000, team of 40+ people, own warehouses in the US.
We're actively expanding into new product categories, testing new ideas, and building the product team that will take us there.

Returns aren't just an operational metric — they affect profit and brand reputation across every channel we sell on. We're growing the team to take this on properly, with someone dedicated to solving it systematically.

The Role

This is an analytical, hands-on role at the intersection of product and data.

We needs someone who owns the problem end-to-end: digging into the real cause behind returns, building and testing hypotheses, and pushing confirmed fixes through to implementation.

What We Offer

Financial Stability: 

• $1,500–2,000/month depending on experience + quarterly bonus
• Transparent, paid 2-month probation period 

Flexible Work Format: 

• Remote, Full-time
• Required overlap 12:00–18:00 Kyiv time (so we can move fast on live issues), flexible outside that window

Learning & Development:

• Professional courses and certifications
• Freedom to implement new tools and processes

Paid vacation: 

• 21 days + extra days off for important personal events

Career Growth: 

• This is a new role, and where it goes next depends on you — either deep into returns as a niche expert (rare on the market, real specialist status), or broader into a full Product Manager scope with returns as a core KPI. Both paths are open.

What You'll Do

Root Cause Analysis

• Deeply analyze the returns situation — independently trace the real cause behind returns for specific SKUs and categories, including your own competitor and market research
• Optionally draw on data support from our Product Research Specialist — but you own the analysis start to finish

Hypothesis & Testing

• Formulate hypotheses (for example: customers perceive a product's color as lighter/darker than shown, or a size chart doesn't match real expectations)
• Test hypotheses through A/B testing of visuals, descriptions, and content variations

Implementation & Results

• Present concrete change proposals to leadership for sign-off
• Implement approved changes yourself, working alongside the R&D team
• Track results after implementation
• Report back with clear conclusions — what worked, what didn't, and the actual impact on return rate — and jointly assess next steps

What We're Looking For

Must have

• Product Manager experience, Middle+ (2–3+ years)
• Real, hands-on experience analyzing returns/reviews/complaints in e-commerce at the SKU level — not theoretical process knowledge, but a confirmed case with measurable positive impact: a specific returns problem you personally worked through, with a result you can point to
• Experience with competitor research
• Confident use of Helium10 or similar research tools
• Experience with A/B testing platforms (PickFu or similar, Amazon Manage Your Experiments)
• Confident with Google Sheets/Excel
• English: Upper-Intermediate+

Nice to have

• Experience testing visual or color perception (part of returns often comes from customers seeing a color lighter or darker than reality)

If this sounds like you

• You're patient and detail-obsessed with numbers — comfortable with methodical, unglamorous data work
• You're self-directed — you see what needs analyzing next without being told where to look
• You communicate findings and proposals clearly and in a structured way, in writing and out loud
• You stay focused on your own metric and don't get pulled into other people's tasks

Apply and tell us about a specific returns or product issue you diagnosed and fixed — what changed, and what the measurable result was. We review every application personally and get back within 3 business days.

Data Engineer / Migration Specialist (SAP BW to Databricks) 📊🚀
 

ZentixSoft is looking for a Senior Data Engineer! 🚀
 

Format: Full-Time Outstaffing, long-term engagement starting Dec 2026 / Jan 2027 through Q1 2028 (EU-based candidates).
 

💡 Why ZentixSoft? 
💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged.
 🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

Our Perfect Match: 
1️⃣ Databricks Expertise: Strong hands-on experience with Databricks, general BI, data platform architecture, and advanced data modeling.
 2️⃣ SAP BW Context: solid background in SAP BW sufficient to analyze existing BW structures, models, and business logic for migration. 
3️⃣ Enterprise Migration: Proven track record in large-scale data migration/modernization projects (ideally leveraging LLM-powered code translation or migration tools). 
4️⃣ Cloud & Domain: Cloud experience with AWS (or comparable platforms); exposure to enterprise Finance domain processes is a big plus. 
5️⃣ Location & Communication: Based in EU countries with English proficiency at B2/C1 level for smooth enterprise stakeholder communication.
 

Project Details: 
⏳ Duration: Dec/Jan start until end of Q1 2028 (Full-time). 

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

• Simultaneously work with clients from a diverse list of industries;
• Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
• Manage annotation teams to guarantee smooth execution and timely delivery of projects;
• Monitor team discipline and ensure corporate culture within the team;
• Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
• Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;

• Train annotation teams and supervisors.

   

What We Need:

• Excellent Ukrainian & English skills (C1 for both spoken and written);
• 2-3 years of experience in tech service industry, ideally in account or project management;;
• Ability to manage multiple accounts and prioritize tasks effectively;
• Proved experience in long-term project planning;
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
• Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
• Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
• Mature and responsible attitude;

• Innovation mindset and the ability to be flexible.

   

Will be a great plus:

• Experience as a Team Lead or Supervisor in IT outsourcing companies;
• Experience in working with AI, data labeling, or machine learning projects;
• Desire to advance in AI & annotation services;
• Good sense of humor 😊

We offer:

• Competitive monthly rate in USD;
• Business hours;
• Opportunity to work fully remotely;
• Greenhouse conditions for self-development;
• Inclusive international environment;
• Amazing team connectivity;
• Paid intensive training and trial period;
• Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

We're looking for a Creative Manager who will be responsible for producing ad creatives that bring high-quality users into the product. This isn't a "picture designer" role — it's someone who thinks through the funnel: from hypothesis and offer all the way to CTR, CPI/CAC, and post-install/post-registration retention metrics.
 

Responsibilities:

• Generate and test creative hypotheses for paid channels (Meta Ads, TikTok Ads, Google Ads, etc.)
• Develop static and video creatives, UGC formats, and product demos tailored to different audience segments
• Craft offers and USPs around the product's core advantages: speed (lessons in minutes, not hours), hands-on practice on real projects, monetizable outcomes
• Analyze creative performance metrics (CTR, CPI/CAC, hook rate, trial/subscription conversion) in collaboration with performance marketers
• Run A/B tests on creatives, draw conclusions, and iterate
• Monitor trends in performance creatives for EdTech/AI products and track competitors in the niche
• Collaborate with the design team, copywriters, and media buyers.
  
  Requirements:
• 1.5–2+ years of experience as a creative or performance marketer
• Understanding of user acquisition unit economics (CPI, CAC, LTV, ROAS)
• Hands-on experience creating creatives for Meta/TikTok/Google Ads (strong creative intuition + real examples to show)
• Ability to work with data: draw conclusions from metrics, not just make things look good
• Basic skills in Figma/Canva or the ability to brief designers effectively
• English at Intermediate level or above (we work with international markets)
• Nice to Have
• Experience in EdTech / AI products / mobile subscription apps
• Experience creating demo content that shows the product in action (screen recordings, UGC reviews)
• Experience working with performance teams on products with high-frequency usage cycles (daily use, gamification, streaks).

• We are looking for an experienced C++ / backend engineer to join on a short-term, time-bound basis to lead refactoring and modernization work on a mature desktop application. The product has a large, cross-platform C++ codebase (~500k lines of code plus third-party dependencies) built on Qt5. The primary goal of the engagement is to modernize the build toolchain and dependency stack, with the migration to Apple Silicon as the top priority.
  
  Not all of the tasks below are guaranteed to be completed within the engagement. At a minimum, the Intel → Apple Silicon migration must be delivered; remaining items will be prioritized based on time and progress.

   

• Responsibilities:

  Migrate the macOS build of the application from an Intel to an Apple Silicon build (C++ codebase, ~500k LOC plus third-party libraries, Qt5).
  Migrate third-party libraries from Conan 1.x to Conan 2 across the Windows, macOS, and Linux builds.
  Update the Linux build to use Clang 19 (from Clang 11) and move the build to Ubuntu 24.04.
  Update selected third-party libraries to recent versions to meet security requirements.
  Migrate the codebase from C++17 to C++20.

   

• Mandatory Skills Description:

  Proficiency in modern C++ (17/20) and cross-platform development across Windows, macOS, and Linux.
  Strong experience with CMake and build-system toolchain configuration.
  Hands-on knowledge of the Conan package manager.
  Familiarity with the Clang / LLVM toolchain.
  Experience with Qt5 application development and macOS packaging / code signing.
  Comfortable working with Docker-based CI/CD pipelines and large legacy codebases.

   

• Nice-to-Have Skills Description:

  Prior experience migrating desktop applications to Apple Silicon.
  Experience upgrading dependency managers (Conan 1.x → 2.x) on production build systems.

   

• Languages:
  • English: B2 Upper Intermediate

We are looking for a Support Team Lead to oversee and develop our Customer Support team across TIER1 markets. This role combines people management, quality assurance, operational excellence, and performance analytics.

The ideal candidate has previous experience in the iGaming industry, strong leadership skills, and a data-driven mindset. You will be responsible for ensuring exceptional customer support quality, coaching team members, monitoring KPIs, and driving continuous process improvements.

Key Responsibilities:

• Lead, mentor, and support a team of Customer Support Agents
• Monitor team performance and ensure achievement of operational KPIs
• Conduct regular quality assurance reviews and provide structured feedback
• Analyze support metrics and identify trends, risks, and improvement opportunities
• Handle escalated customer cases and complex operational issues
• Participate in hiring, onboarding, and training new team members
• Develop and maintain support processes, guidelines, and best practices
• Collaborate with Product, Payments, CRM, VIP, and Technical teams to resolve customer-facing issues
• Prepare reports on team performance, customer satisfaction, and operational efficiency
• Drive continuous improvements in customer experience and internal workflows

Requirements:

• 2+ years of leadership experience within Customer Support
• Previous iGaming experience is mandatory
• Upper-intermediate English level or higher
• Strong analytical and problem-solving skills
• Experience working with support KPIs, SLA management, and quality assurance processes
• Experience onboarding, coaching, and developing support agents
• Ability to manage escalations and independently resolve operational issues
• Strong communication and stakeholder management skills
• Experience working with customer support platforms preferably Intercom OR/AND other.

Nice to Have:

• Experience supporting TIER1 markets
• Experience with reporting tools and dashboards
• Knowledge of payment flows and responsible gaming procedures
• Experience building support documentation and knowledge bases

Personal Qualities:

• Proactive and ownership-driven mindset
• Strong leadership and coaching skills
• Attention to detail
• Data-driven decision-making approach
• Excellent organizational skills
• Ability to stay calm under pressure
• Strong sense of accountability
• Positive and solution-oriented attitude

Job Description

• 5+ years of development experience
• .Net Development with WinForm
• Solid understanding of OOP, design patterns, software development principles and best practices
• Experience with Azure Cloud Solutions
• Unit testing
• Good communication and task management skills
• English level - Advanced

Job Responsibilities

• Design, develop, and maintain scalable, API-driven backend services
• Troubleshoot complex technical issues and optimize performance of applications.
• Unit testing
• Collaborate with engineering, product, and design teams to ensure seamless integration across the broader data platform.

Department/Project Description

Client is a leading global Contract Research Organization (CRO) that provides Phase I-IV clinical trial management, market access, and technology solutions with over 30 years of experience.

About the Role

As a Solutions Engineer, you'll embed with customers to design, build, and ship production software fast — full-stack apps, cloud infrastructure, and applied AI solutions built around Python or Node.js. As this is an outstaffing role with a German HR-tech company, strong written German is required for day-to-day communication with the client team.

What You'll Do

• Build and ship Python-based applications, APIs, and integrations directly with customers, from prototype to production.
• Design and deploy cloud-native, containerized infrastructure (Azure/AWS/GCP) with CI/CD and Infrastructure as Code.
• Build and productionize GenAI/agentic solutions (RAG, vector search, LLM orchestration) using Python frameworks like LangChain/LangGraph.
• Lead PoCs and modernization efforts that turn customer problems into working solutions.

What You'll Bring

• Strong Python engineering skills — APIs, microservices, data pipelines, and automation.
• Cloud experience (Azure, AWS, or GCP) with containers/Kubernetes and IaC (Terraform).
• Hands-on GenAI/ML experience: LangChain, LangGraph, RAG, vector databases (Pinecone/Weaviate/FAISS).
• Comfort working directly with customers in fast-moving, ambiguous engagements.

Nice to Have

• Experience with additional languages (JS/TS) or frontend frameworks.
• Cloud or enterprise architecture certifications.

We are looking for a skilled Salesforce Revenue Cloud Developer / Consultant to join our team and support ongoing implementation projects for international clients. This role involves working closely with cross-functional teams to deliver scalable and efficient solutions within the Salesforce Revenue Cloud ecosystem.

What you will do

• Lead or support the implementation and customization of Salesforce Revenue Cloud, including CPQ, Contracts, Orders, and Billing modules;
• Analyze business requirements and translate them into effective Salesforce solutions;
• Develop and configure CPQ rules, pricing logic, quote generation flows, and order processing;
• Collaborate with clients, Business Analysts, QA, and other developers to ensure successful project delivery;
• Participate in testing, deployment, and post-deployment support;
• Document solutions and contribute to internal knowledge sharing.

We are looking for

• 3+ years of experience with the Salesforce platform, including hands-on work with CPQ and Revenue Cloud;
• Strong knowledge of sales processes, pricing models, order lifecycle, and recurring revenue operations;
• Proficiency in declarative tools and Apex/Lightning development where needed;
• Experience in configuring complex product bundles, pricing, and approval workflows;
• Excellent communication skills in English;
• Ability to work independently in a remote, client-facing environment.

Will be a plus

• Salesforce certifications (e.g., CPQ Specialist, Revenue Cloud Consultant);
• Experience with related Salesforce products like FSL or Experience Cloud;
• Background in B2B sales, subscription models, or ERP integrations.

We are looking for a hands-on HubSpot specialist to own end-to-end HubSpot delivery and work directly with a US client. This is not an advisory-only role. You will scope the work, prepare and defend estimates, and take ownership of implementation once the project starts.

What you will do

• Communicate directly with the US client and partner, in English, without translators
• Run discovery and scoping, prepare estimates, and explain and defend them in front of the client
• Deliver HubSpot implementation: RevOps, workflows and automation, integrations, and related configuration
• Take ownership of HubSpot delivery from scoping through implementation
• Manage expectations and coordinate delivery under one accountable Client Partner

What we are looking for

• Strong hands-on HubSpot delivery experience, not just consulting or advisory
• Real implementation background: RevOps, workflows and automation, integrations
• Ability to independently scope work and estimate delivery
• Strong client-facing spoken English, suitable for direct communication with US clients
• Strong ownership and clear communication with non-technical stakeholders

Nice to have

• Experience leading scoping and solution discussions end to end
• Integrations and custom work across HubSpot Hubs
• Experience in a partner or agency delivery model

Format

Freelance, with potential for ongoing delivery if the project is sold. Fast process: we want to move within the next couple of weeks.

We are looking for creative thinkers who love to be on the cutting edge and to solve problems through technology. Are you ambitious, bold, and willing to become a part of the big world of innovations? Noltic is the place. We do not just deliver intricate solutions, but we care about our clients and help to overcome their business challenges. We’re ready to share best practices with you and to involve you in big projects right from the start. Ready to dive in? Join us!

What you will do

• Designing and implementing product requirements;
• Work in a highly agile environment, with product managers, engineers and customers using iterative methods;
• Communication with customers;
• Work with new and additional technology stacks as needed;

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We are looking for

• 2+ years of experience in programming (commercial or non-commercial) with examples of code at GitHub;
• Experience working with Apex/Visualforce, Salesforce1;
• Understanding of HTTP, JavaScript, and related technologies;
• Good Hands-on experience with customization (Apex Triggers, Classes & VisualForce), configuration (Formulas, Workflows, Approval processes, Custom objects and fields, SharingRules, Page layouts, Record types, Permission Sets, Reports and Dashboards) and Integration experience with Salesforce.com API;
• Good understanding of OOP;
• Intermediate and higher English level (Upper-Intermediate is a plus);
• Excellent communication skills;
• Analytical and algorithmic thinking;
• Readiness to new challenges, interesting information, and tricky tasks;
• Enthusiastic person with a ‘can do will do’ attitude;
• Technical education in Computer Sciences, Applied Mathematics or in related fields. We also consider students in their last year of studies

Will be a plus

• Experience in Lightning will be an advantage;
• Salesforce certifications is a huge plus.