Jobs at Djinni

The team is looking for a Head/Lead of Influencer Marketing — building the strategy from scratch and working with influencers and ambassadors across the globe.

In this role, you will:

• Develop and implement the global influencer marketing strategy.
• Build and manage a structured pipeline of creators across sports, crypto, tech and iGaming verticals.
• Lead scouting, negotiations and contracts with creators, talents and agencies.
• Manage end-to-end campaign execution, ensuring clear messaging, compliance and quality output.
• Oversee performance tracking, including FTD impact, engagement, reach, cost efficiency and ROI.
• Coordinate global ambassador programs and long-term partnerships.
• Develop scalable influencer frameworks for regions and ensure consistent execution quality.
• Guide content direction to match brand standards, product priorities and market needs.
• Align plans with Marketing, Brand, Sponsorship, VIP and Product teams across regions.
• Manage influencer budgets and control spend efficiency.
• Establish structured processes for planning, reporting and performance evaluation.
• Monitor creator trends, platform changes and competitive activity to adjust strategy.

Skills you’ll need to bring:

• Experience in influencer brand marketing within competitive industries (iGaming, fintech, crypto, entertainment or sports).
• Strong understanding of creator ecosystems across global markets.
• Ability to manage multi-market campaigns and lead complex execution end-to-end.
• Proven track record of delivering influencer programs tied to measurable business results.
• Strong negotiation skills and comfort working with agencies, talent managers and creators.
• Established network of agencies, talent managers and creators across key markets.
• Ability to work with AI-driven processes for scouting, content analysis and reporting.
• Proficiency with influencer and performance tools (CreatorIQ, Traackr, HypeAuditor, Appsflyer, GA, Tableau or similar).
• Strong stakeholder management skills across teams and time zones.
• Comfortable working in a fast-paced, international environment with high expectations.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

About the Role

We are seeking an experienced Senior ColdFusion Developer to support a critical transitional project. Our existing marketplace platform, developed in ColdFusion and hosted on AWS, is being replaced by a new system built on a completely modern technology stack.

During this transition period, we need a skilled expert to maintain, stabilize, and improve the current platform while also preparing and executing selective data migration to the new solution.

This role is focused on enabling a smooth, secure, and well-structured transformation rather than long-term ColdFusion feature development.

Primary Responsibilities

Phase 1: Establish Proper Development Infrastructure

Your first and highest priority will be to introduce industry-standard engineering practices to the legacy platform:

• Design and implement a reliable CI/CD pipeline with dedicated staging and production environments
• Create fully separated development, testing, and production database environments (currently all environments are connected to the production database)
• Establish safe deployment workflows and modern version control practices
• Document the current system architecture, integrations, and data models

• Enable internal teams to work safely and confidently on the platform throughout the transition period

   

Phase 2: Data Migration Support (Later Stage)

Once proper infrastructure is in place, you will assist with migration-related tasks:

• Develop middleware components to support selective data transfer to the new platform
• Refactor and cleanse existing data to identify high-quality records that meet defined business requirements
• Migrate approved seller profiles, shop information, and product articles
• Ensure strong data integrity, validation, and consistency during migration
• Collaborate closely with both legacy ColdFusion and new-platform development teams

Required Qualifications

• 5+ years of hands-on ColdFusion development experience
• Prior experience working with marketplace, e-commerce, or retail platforms
• Proficiency with AWS cloud infrastructure and services
• Expert-level knowledge of MySQL, including database normalization and data quality assessment
• Proven track record implementing CI/CD pipelines and DevOps practices
• Experience with data migration or ETL projects
• Strong skills in data refactoring, validation, and cleansing
• Ability to work independently and take ownership during a platform sunset project

Nice to Have

• Experience developing middleware for system migrations
• Knowledge of data mapping across different platforms
• Familiarity with data validation and cleansing strategies
• Previous involvement in sunset or transition projects
• Background in documenting legacy systems for knowledge transfer

Project Context

You will be joining at a pivotal moment. The current ColdFusion platform lacks fundamental development infrastructure:

• No CI/CD pipeline
• No proper staging environment
• All environments share the production database

Your initial mission is to build a safe and standardized engineering ecosystem around the existing system so teams can continue operations without risk while the new platform is being developed.

Later, you will help ensure that only valuable, well-structured, and validated business data (sellers, shops, articles) is migrated to the new solution.

About Us We are award-winning digital studio working with global clients in real estate, architecture. We create high-end branding, websites, and digital experiences recognized by Webby Awards and Awwwards.

Role Overview We are looking for an experienced Project Manager to lead projects in branding and website development. The ideal candidate is detail-oriented, highly organized, and confident in coordinating creative and technical teams while maintaining excellent client communication.

Responsibilities

• Plan and oversee branding and website projects from kickoff to delivery.
• Develop timelines, assign tasks, and ensure milestones are met on schedule.
• Coordinate designers, developers, and other specialists to deliver consistent quality.
• Maintain professional and proactive communication with clients, providing regular updates.
• Ensure deliverables meet agency standards before presenting to clients.
• Identify risks, solve problems, and keep projects on budget and scope.

• Prepare weekly progress reports for clients and internal management.

   

Requirements

• Proven experience as a Project Manager in a creative/digital agency (branding & web).
• Strong understanding of branding and website design processes (Figma, Webflow, CMS, etc. a plus).
• Excellent communication and organizational skills.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Fluent English (B2 or higher).
• Proactive mindset, problem-solving attitude, and attention to detail.

What We Offer

• Opportunity to work with an award-winning international agency.
• Exciting projects for top-tier clients in real estate, architecture, and luxury sectors.
• Professional growth and career development.
• Supportive and creative team culture.

Role Overview: 

We are seeking a Visual Artist to join our team, focusing on narrative-driven composition and visual communication. The ideal candidate will possess specific domain knowledge in tools and tech stacks relevant to visual production. Depending on seniority, the role ranges from learning fundamentals to leading strategic creative direction. 

Required skills:  

• 2+ years of experience in video editing;  
• Experience in 3D Blender or 3Ds Max;  
• English level upper-intermediate or high;  
• Experience with non-linear video editing, compositing. 

Will be a plus: 

• Experience in Unreal Engine  

Key Competencies Technical:  

• Proficiency in rendering, lighting, camera movements, and animation production pipelines.  
• Strategic: Ability to understand project vision constraints and optimize workflows.  
• Communication: Ability to break down client briefs  to leading client presentations and aligning narrative tone with clients. 

Core Responsibilities:  

• Visual Storytelling & Composition: Create narrative-driven compositions, focusing on lighting, shot composition, and visual communication.  
• Rendering & Design: Produce clean, accurate visual outputs and optimize visuals through rendering basics and standard design principles.  
• Pipeline & Workflow: Work within and improve production pipelines, ensuring visual consistency and seamless content integration.  
• Collaboration: Collaborate with cross-discipline teams to create unified visual styles and cohesive story structures. 

We offer:  

• Competitive salary level;  
• Career possibilities with growing team;  
• English classes;  
• Constant corporate events of different types;  
• Truly friendly environment and flexible schedule;  
• Technical challenges that will help you to grow constantly;  
• 20 working days of paid vacation, paid sick leave. 

This is not an enterprise role.
We move fast, make decisions locally, and expect engineers to own outcomes end-to-end.
If you’re looking for heavy process, rigid roadmaps, or decision-making by committee, this role will likely feel frustrating.

What You’ll Do

• Build production-grade AI systems, not demos — deeply integrated LLMs, agentic workflows, retrieval systems, and decision engines that real customers depend on.
• Design and ship end-to-end product features across frontend, backend, and services using TypeScript, React, Node.js, and GraphQL.
• Take ambiguous, messy real-world problems and turn them into working systems — fast.
• Own technical and product decisions, understand the trade-offs, and take responsibility for outcomes, not just output.
• Work hands-on with vector databases, search indexes, MongoDB, and event-driven architectures.
• Build fast, elegant, high-quality UIs with a strong opinion on usability and design (Tailwind, ShadCN).
• Instrument systems with metrics, evals, and feedback loops to continuously improve AI quality and product impact.
• Move quickly, iterate relentlessly, and raise standards without adding bureaucracy.

What We Care About

• Your depth of thinking, learning speed, and technical curiosity
• Your obsession with AI, LLMs, agentic systems, and applied research
• Your ability to figure things out independently
• Your willingness to make decisions and live with the consequences

• Your focus on real users, real data, and real impact

   

We do not care about:

• Fancy job titles
• Years spent in large enterprises
• Rigid processes, ticket queues, or “that’s not my responsibility” thinking
   

Requirements

• 3+ years of commercial software development experience (startup, scale-up, or equivalent).
• Strong fundamentals in JavaScript / TypeScript and modern web/backend development.
• Experience building systems with Node.js, React, GraphQL, and MongoDB (or demonstrably equivalent stacks).
• Strong interest in — or hands-on experience with — LLMs, AI systems, agentic workflows, or intelligent automation.
• Ability to work without hand-holding, unclear specs, or excessive process.
• Product mindset: you think in outcomes, metrics, and user value, not just features.
• Fluent English and clear written communication

Strong Plus

• Hands-on experience with LLMs, vector databases, RAG systems, embeddings, AI evaluation.
• Experience designing event-driven or distributed systems.
• Familiarity with GCP and/or AWS, Docker, Kubernetes.
• Experience with search infrastructure, message brokers, and data pipelines.
• Interest in AI research, experimentation, and pushing systems beyond obvious solutions.

Who Will Thrive Here

• Builders who love hard problems and fast feedback.
• People who get frustrated by slow decision-making and unnecessary meetings.
• Engineers who want ownership, autonomy, and accountability.
• Product-minded developers who care deeply about quality, design, and user experience.
• AI-first thinkers who want to be close to the model, the data, and the customer.

Why Join ChefsList

• Build real AI-driven products used daily by businesses.
• Work at the intersection of AI, engineering, and product, not in silos.
• High trust, very low bureaucracy, and extreme ownership.
• Fast-moving startup where your work ships and matters.
• Competitive compensation, flexibility, and continuous learning opportunities.

At A-Players, we’re looking for a Software Development Engineer in Test (SDET) to join our Billing Team — a team responsible for building and evolving our internal billing platform that sits at the core of the company’s financial operations.

You will take end-to-end ownership of quality in a technically complex, backend-heavy billing domain: from test strategy and automation to ensuring reliable, stable releases in a system that integrates with multiple internal and external services.

If you enjoy working close to the product and engineering, diving deep into complex domains, and building test systems that actually matter — this role is for you.

Responsibilities:

• Own and evolve QA processes within the Billing team
• Be responsible for the quality of billing-related functionality and integrations
• Design, develop, and maintain automated tests and test documentation (checklists, regression suites, test cases for automation)
• Increase transparency of QA processes and improve quality monitoring
• Identify bugs and risk areas early to improve overall system reliability
• Ensure high quality and stability of releases in a fast-moving environment

Why this role matters:

• You will work on a mission-critical financial product at the core of the company
• A large area of ownership and real impact — you will shape quality processes and automation, not just follow them
• A technically challenging domain that offers strong professional growth
• A strong engineering team and a culture of openness
• Fast decision-making and the ability to see the impact of your work quickly

What we look for:

• 3+ years of experience as an SDET / Automation Engineer / QA Engineer with a strong focus on coding in backend-oriented products
• Confident knowledge of PHP: writing automated tests, understanding backend code, and being able to work with existing codebases
• Experience designing, implementing, and maintaining automated test frameworks
• Strong understanding of test pyramid principles, testability, and maintainable test code
• Hands-on experience with API and integration test automation
• Confident work with REST APIs (Postman, Swagger, curl)
• Understanding of asynchronous processes, webhooks, and queues

Nice to have:

• Experience with financial, billing, or payment systems
• Experience testing payment orchestrators
• Knowledge of event-driven architectures
• Experience working with high-load / high-availability systems
• Understanding of 3D Secure, SCA, PSD2

Soft skills:

• Strong attention to detail and a structured approach to problem-solving
• Ability to work with uncertainty and dive deep into complex domain areas
• High level of ownership, autonomy, and responsibility
• Proactive mindset: ability to identify risks and raise them early

We offer:

• A supportive atmosphere — we’re all for creativity and providing opportunities for self-fulfillment
• Working on inspiring products in a team of supportive professionals
• A competitive salary package based on your unique expertise, skillset, and impact on the product
• Reimbursement of professional courses and trainings
• In-office, and hybrid/remote work opportunities
• Flexible working hours
• Professional equipment and access to the necessary programs
• Paid vacations, sick days, and other benefits
• Free lunches in the office
• A variety of corporate events and team-building activities

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

We are looking for a Middler Talent Sourcer/Researcher  to strengthen our team and help us attract top talent to Softsich 🚀

Responsibilities:

• Active sourcing of candidates within Retention and Operations (VIP Account Managers, CRM Specialists, Customer Support, Sales, PSP, Anti-Fraud and others) via LinkedIn, Djinni, Dou and additional platforms, using Boolean searches and creative sourcing strategies.
• Managing incoming applications on relevant platforms and maintaining timely communication with candidates.
• Building high-quality shortlists aligned with requirements for roles within the Retention & Operations segment.
• Conducting initial outreach: LinkedIn campaigns, email campaigns and other channels for candidate engagement.
• Collaboration with recruiters: contributing to sourcing strategy development, clarifying candidate profiles and aligning priorities.
• Continuous updating and maintenance of the candidate database, working in ATS (PeopleForce) in line with internal standards.
• Providing regular reports on sourcing results, candidate statuses and overall sourcing effectiveness.

Requirements:

• 1.5–3 years of experience in sourcing or 1–1.5 years in recruitment (preferably within Retention, Operations or related domains in product companies).
• Experience in active candidate sourcing via LinkedIn, Djinni, Dou and other professional platforms.
• Proficiency in Boolean search, X-ray search, filtering techniques and other sourcing methods.
• Experience working with roles such as VIP, CRM, Retention, Customer Support, Sales, PSP, Anti-Fraud, KYC (one or several directions).
• Experience working with an ATS (preferably PeopleForce) and managing candidate pipelines.
• Skills in initiating and maintaining first-contact communication with candidates: LinkedIn campaigns, email outreach, messengers.
• English level sufficient for professional communication (primarily written).

We’ll be a great match if you:

• Are structured, responsible, and result-oriented.
• Value timely feedback and good communication.
• Love working in a team and have a sense of humor 🙂

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

👉 Sounds like you? Apply now and let’s grow together!

You will become a true “Product Engineer”, someone who fully understands code, design, the user, and the business. Working independently, you’ll drive the entire development cycle: from identifying the problem to launching the finished solution into production.

Why is this interesting?

• Join a fast-growing, #1 product in its niche
• Influence strategic product decisions — we actively listen to our team, so your input will directly impact functionality, user experience, and the product’s future
• High level of autonomy - we put a lot of trust in our team

Your responsibilities:

You will play a key role in building and developing the Mindly product. This is more than just writing code — it’s about deep user understanding, product thinking, and effective collaboration with a cross-functional team.

You’ll work closely with the Engineering Team Lead, Product Design Lead, Data Analyst, CEO, and other team members in order to:

• deeply understand user needs and their most pressing problems
• shape and evaluate potential solutions to these problems
• collaborate with the designer to create design + engineering solutions and develop a clear implementation plan
• implement these solutions into functional and reliable code, both on the frontend and backend.

Your skills:

• 3+ years of experience working with React.js and Node.js (we're using TypeScript, React.js, Redux Toolkit, Node.js, Express.js, Nest.js)
• Product thinking focused on solving user problems, not just on technical solutions
• Willingness and ability to quickly learn new tools, frameworks, and technologies on the job
• Experience in mobile app development will be a huge plus

• Ability to clearly formulate goals and tasks and present results

   

How we get things done?

We are remote-first, but we also have offices in Ukraine and in Poland (Warsaw), so you can mix and match if you prefer. Ideally, you should be in the CET or EET time zone

How do we unwind?

We offer our team 20 days of paid vacation (we’re flexible with days off :))

What do we offer?

• A fast-growing product company where you are a key part of our success
• Competitive salary
• Therapy on Mindly
• A strong team of A-players

Candidate journey:

• Screening interview / Intro chat
• Technical interview with Engineering Lead
• Final interview with CEO&CMO
• Offer 🎉

Our values:

• Honesty and transparency: always tell the truth, no matter what it is
• Empathy and understanding: treat others the way you want to be treated

A partner of Philip Morris Ukraine is looking for a Business Analyst to join Consumer Experience team. We propose to work with eCommerce & CRM solutions for IQOS in Ukraine. 

You will be responsible for evaluating business processes; defining and formalizing technical requirement; support of development and testing processes; troubleshooting technical issues with development team. Your main counterparts would be Product owner, Product and IT Team.
 

Key responsibilities:

• Evaluating business processes, translating business needs into system requirements
• Preparing technical specifications and system documentation
• Design flows/schemas of business-processes
• Keep technical documentation for business processes
• Coordinate development team and support development process
• Perform integration testing and support UAT
• Analyze and troubleshoot issues
• Regular catch-ups with cross-functional teams
   

Requirements:

•  1-2 year of experience on BA or similar position
• Understanding of Project Management and SDLC principles
• Understanding of BPMN notation and experience in building flows (Cawemo, modeler.camunda, etc.)
• Ability to translate business and stakeholder’s requirements into functional and non-functional product requirements
• Hands-on experience of core business analysis techniques and tools
• Understanding of SCRUM / AGILE methodologies be an advantage
• English: Intermediate and higher, Ukrainian: fluent
   

 Will be advantage:

• Understanding of web services (REST, Web API) and best practices
• Experience with JavaScript/Corezoid/Node-RED will be an advantage
• Understanding of data bases (PostgreSQL, MySQL, MongoDB) and experience with SQL
• Cloud services understanding (AWS, Google cloud, Azure)
• Work experience in an international company (product Company Type preferable)
   

Proposal 

• Permanent local contract with employee benefits
• Full-time, remote or hybrid (office + remote)
• A challenging work environment, with great development opportunities
• Growing and development opportunity within the Company
• SCRUM / AGILE approaches of planning

We are expanding the delivery team and hiring a Product Owner in Prague for a large-scale energy project that is already in the active delivery phase. This is not a greenfield or discovery-only role. The project is live, complex, and business-critical, and its results will directly influence the future of the Ukrainian energy sector, including its digital and green energy transformation.

If you enjoy working close to delivery, stakeholders, and сlients - this role is for you.

Responsibilities:

• Liaise with stakeholders and perform ongoing prioritization, publishing and refinement of the overall backlog in a project team and according to the project scope of deliverables;
• Analysis and solution design with the team to transform scope into sprint backlogs;
• Lead planning and the breakdown of the backlog into items, providing their definitions, acceptance criteria and estimates.
• Collaboratively develop, present the functionality and collect feedback from end customers;
• Report and escalate on the use of budget and expected due dates;
• Document functional solutions designs and prepare delivery documentation.

Required skills:

• 5+ years of proven experience as a product owner working in IT;
• Mandatory: аt least one enterprise project delivered end-to-end (from start to production and stabilization);
• Knowledge of Agile frameworks;
• Strong organizational and leadership abilities;
• Analytical thinking and problem-solving;
• Requirements engineering;
• Excellent soft skills;
• Mandatory: Ukrainian - native; English - Advanced;
• BSc/BA Bachelor’s Degree in Computer Science, Engineering or related for understanding of product solution architecture.

The big advantage will be:

• Previous experience with customer management, billing, and financial solutions;
• Previous revenue management with one of the following industries – energy, utility, telсo.

Working with MaxBill you will get:

• 20 working days of annual leave per year, plus paid public holidays.
• Sick/personal leave provision.
• Compensation for overtime
• Paid training, conferences, workshops, and certification courses, English classes.
• A workplace mentoring program to learn from experienced.
• The possibility of remote work and a flexible schedule.

We’re looking for a Senior Full Stack Developer on a part time role to take ownership of a major frontend migration from Vue 2 to Vue 3, maintain and scale a NestJS + PostgreSQL backend, and work on integrating autonomous AI agents into the product.
This is a hands-on role for someone comfortable working with modern frontend architecture, backend systems, and emerging AI workflows.

Responsibilities

Frontend (Vue Ecosystem)

• Lead and execute migration from Vue 2 (Options API) to Vue 3 (Composition API)
• Migrate state management from Vuex to Pinia
• Transition build setup from Webpack (Vue CLI) to Vite
• Build and maintain reusable UI components using modern libraries (Vuetify, Element Plus, TailwindCSS, etc.)
• Ensure clean, scalable frontend architecture and performance

Backend (NestJS & Database)

• Develop and maintain a NestJS backend (modules, DI, guards, interceptors, pipes)
• Design and optimize PostgreSQL schemas and queries
• Work with TypeORM or Prisma, including schema evolution and migrations
• Build and maintain asynchronous workflows using message queues (RabbitMQ, BullMQ, Redis)
• Ensure backend scalability and reliability for long-running processes

AI & Agent Integration

• Integrate LLM APIs (OpenAI, Anthropic, or open-source models)
• Build or extend autonomous agent workflows
• Implement RAG (Retrieval-Augmented Generation) using vector databases (pgvector, Pinecone, Weaviate, etc.)
• Write robust system prompts with structured (JSON) outputs and edge-case handling
• Support AI-driven features that interact with application data and workflows

Required Skills & Experience

Frontend

• Strong hands-on experience with Vue 2 and Vue 3
• Experience with Composition API
• State management: Vuex and Pinia
• Build tools: Webpack → Vite migration
• Experience with modern UI frameworks

Backend

• Advanced NestJS experience
• Strong PostgreSQL knowledge
• Experience with TypeORM or Prisma
• Background in asynchronous processing / message queues

AI / ML (Must-Have)

• Practical experience integrating LLM APIs
• Understanding of agent-based systems
• Experience with vector databases / RAG
• Strong prompt engineering skills

Nice to Have

• Experience building internal tools or automation systems
• Familiarity with open-source LLMs and self-hosted AI solutions
• Background in data-heavy or workflow-driven products

What We’re Looking For

• Senior-level ownership and technical leadership
• Ability to work independently and make architectural decisions
• Strong problem-solving mindset
• Comfortable working with fast-evolving AI technologies

We are a professional SEO company working with international clients in highly competitive iGaming and casino niches.
Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter.
We continuously improve our processes, implement cutting-edge optimization methods, and are looking for a Head of SEO who will help us scale the direction and build teams for effective project growth.

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands;
• Build and manage teams of SEO specialists, team leads, and experts of various profiles;
• Optimize processes to enable scaling of the SEO direction and increase overall efficiency;
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm changes;
• Collaborate with all key departments of the company to ensure effective traffic monetization.

Required Skills

• Hands-on SEO experience — from deep understanding of algorithms to technical aspects (redirects, canonicals, server responses, indexing);
• Experience in team or department management — ability to scale processes and effectively lead people;
• Experience working with large website portfolios and multi-brand structures — ability to manage multiple projects and a complex SEO ecosystem;
• Background in competitive niches, especially iGaming / casino / affiliate, where performance and results are critical;
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities.

What We Offer

• A key role in developing the SEO direction of an international holding;
• Autonomy in strategic decision-making and the opportunity to implement your own ideas;
• Long-term cooperation with a stable company;
• Support from owners and a senior team with deep SEO expertise;
• Flexible cooperation format (in-house / contract), modern tools, and resources to execute ambitious plans.

We are looking for a Shared Team Leader to support WOW24-7’s multi-project environment. This role is ideal for an experienced team leader with excellent English communication skills, strong operational awareness, and the flexibility to work across several client programs daily.

The Shared Team Leader will dedicate approximately 2–3 hours per day per program to ensure service quality, team performance, and smooth operations. In addition to leadership responsibilities, this role requires readiness to temporarily support the line of business (LOB) as an agent when coverage is needed, such as during periods when agents are unavailable due to illness or other reasons.

Requirements:

✔️Excellent English (C1–C2) with little to no accent.
✔️Previous experience as a Team Leader in customer support, BPO, or a related field.
✔️Ability to manage multiple programs and switch contexts efficiently.
✔️Strong leadership, coaching, and communication skills.
✔️Comfortable with sales-related activities (upselling, presenting solutions, customer follow-ups).
✔️Willingness and ability to step in as a support agent for the assigned LOB when an agent is out of the office.
✔️Strong problem-solving and decision-making skills.
✔️High level of organization and time management.
✔️Ability to work independently in a remote environment.
✔️Tech-savvy and quick to learn new tools and platforms.
✔️Reliable internet connection and suitable home-office setup.

Responsibilities:

➖Lead and support shared agents across multiple client programs.
➖Allocate time effectively across projects based on priorities and workload.
➖Monitor KPIs, SLAs, and service quality.
➖Provide coaching, feedback, and performance support to agents.
➖Handle escalations and assist with complex or sensitive cases.
➖Provide hands-on agent support for the LOB during agent OOO periods to ensure uninterrupted service
➖Support light sales activities when required.
➖Communicate regularly with internal stakeholders and clients.
➖Prepare short reports, updates, and performance insights.
➖Assist with onboarding and training of new agents when needed.
➖Proactively identify risks, gaps, and improvement opportunities.

Would be a plus

✔️Experience in an outsourcing/BPO environment.
✔️Background in SaaS or e-commerce support.
✔️Experience with Zendesk, Gorgias, Intercom, Freshdesk, or similar tools.
✔️Experience with QA processes, KPI management, or process optimization.
✔️Leadership or coaching certifications.

Work conditions:

➖Remote work.
➖The probation period is two months.
➖Schedule: Monday–Friday, 19:00 - 4:00 Kyiv time (12:00 PM – 9:00 PM EST US hours)
➖Shared team model across multiple client accounts.
➖Long-term cooperation opportunity.
➖Competitive compensation based on experience.
➖Clear growth path within the WOW24-7 leadership structure.

Uniskai by Profisea Labs is an innovative cloud management platform capable of handling all the most painful points felt by CloudOps engineers and IT managers who face increasing pressure to cut down IT costs, but only in a way that doesn’t do any damage to business value. Uniskai helps users visualize cloud assets, maximize cloud utilization, reduce cloud waste, and lower cloud spending while pursuing business goals.   

Requirements: 

• Understanding of software development life cycle   
• Ability to describe bugs clearly in details, plus prioritize them correctly  
• Ability to describe your experience (what was done) in the program and provide all necessary details to help developers fix any issues   
• Experience in maintaining test documentation and test plans (check-lists, test cases, etc.)  
• Report on the bug issues  
• Strategic, logical and abstract thinking  
• Experience with Browser developer tools to investigate source and type of bugs  
• Teamwork skills and ability to explain your decisions and actions using logical arguments   
• Ability to write and refine test scenarios  
• Special Higher Education (computer specialties) 

Responsibilities: 

• Be a part of an international team of experts with a warm and friendly atmosphere  
• Identifying/prioritizing bugs and report them into the bug-tracking system  
• Be logical, polite, analytically thinking and accurate and easy-going  
• Test development and debugging  
• Desire to make great things  
• Test new features, re-test and regression testing of existing functionality  
• Develop Test Plans and Test Cases  
• Analyze product features  
• Follow and improve the testing strategy and QA processes  
• Report on product quality, provide testing status  
• We promise to surprise you with exciting new projects from a variety of industries 

We offer: 

• Opportunity to be part of a growing company and to grow with us
• Being at the forefront of the DevOps and Cloud services industry
• Great compensation and commissions
• Flexible work hours
• Professional working environment where you will be an essential member of our team

About Us:
Uniskai by Profisea Labs is a leading cloud management platform designed to help enterprises visualize their cloud assets, optimize usage, reduce waste, and lower costs while maintaining business value. Our platform serves DevOps, CloudOps engineers, and IT managers who navigate complex cloud infrastructures. We foster a culture of innovation, collaboration, and continuous improvement in all we do.
 
Job Description:
We are seeking a motivated Junior QA Automation Engineer to support our product quality initiatives. You’ll work closely with an international team to ensure our cloud solutions meet the highest standards of reliability and performance. This is an excellent opportunity to build your skills in test automation and software quality assurance.
 
Responsibilities:
 

• Participate fully in Agile/Scrum processes, including stand-ups, planning, and testing;
• Estimate tasks, prioritize work, and manage your time efficiently
• Identify, prioritize, and report bugs in a clear and structured manner using a bug-tracking system;
• Develop, maintain, and debug automated tests for our web-based platform;
• Test new features, perform regression and re-testing;
• Contribute ideas to improve QA processes and overall testing strategy;
• Report regularly on testing status and product quality.
   

Requirements:
 

• Basic understanding of SDLC and Agile methodologies;
• Capable of participating in team ceremonies and collaborative discussions;
• Strong analytical thinking and structured problem-solving abilities;
• Clear and detailed bug reporting (including reproduction steps, expected vs actual results, severity, and priority);
• Higher or incomplete higher education in Computer Science, Software Engineering, or a related technical field.
   

Qualifications and Skills:
 

• Understanding of test automation principles, test levels, and basic test design techniques;
• Familiarity with automation patterns (e.g., Page Object Model, Page Factory at a conceptual level);
• Basic skills in REST API testing (HTTP methods, status codes, response validation);
• Basic hands-on experience writing Python code;
• General understanding and application of OOP and SOLID principles;
• Ability to produce clean, readable, maintainable Python code;
• Basic knowledge of Playwright for UI test automation;
• Experience with Git (commits, workflow, and resolving simple merge conflicts);
• Understanding of browser cookies, tokens, and session management;
• Some JavaScript knowledge for reading and understanding test-related code;
• Basic knowledge of CI/CD concepts and how tests integrate into build pipelines;
• Docker exposure is a plus.
   

Nice to Have:
 

• Personal or academic projects in test automation;
• Experience with end-to-end web application testing.
   

What We Offer:
 

• Opportunity to grow in a product company and develop professionally
• Work in the DevOps and Cloud services domain
• Competitive salary and benefits package
• Medical insurance and sport compensation
• Flexible working hours