Jobs at Djinni

Looking for a professional, customer-focused Customer Service Representative to handle incoming calls, qualify leads, schedule appointments, and provide exceptional customer service. This position is often the first point of contact for our clients and plays a critical role in converting inquiries into scheduled estimates and projects.

The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of calls while maintaining excellent customer service standards.

Key Responsibilities

Incoming Calls & Lead Intake

Appointment Scheduling

Customer Communication

Lead Management

Administrative Duties

Preferred Qualifications

• 2+ years of customer service experience.
• Call center experience preferred.
• Construction,  home improvement industry experience preferred.

About Us

NYC Glass & Window Repair is a fast-growing company specializing in residential and commercial glass, window, and door repair throughout New York City. We are looking for a highly organized and detail-oriented Remote CRM & Operations Coordinator to support our daily operations.

This position is ideal for someone who enjoys organization, data management, research, and process improvement.

Responsibilities

CRM Management

• Maintain and update all customer records in the CRM system.
• Ensure every lead, estimate, job, invoice, and follow-up is properly documented.
• Verify that technicians, estimators, and office staff complete all required CRM fields.
• Keep job statuses updated from lead through completion.
• Upload photos, contracts, permits, invoices, and other project documentation.
• Create tasks and reminders to ensure nothing is missed.
• Generate weekly reports on CRM accuracy and outstanding tasks.

Google Workspace Administration

• Maintain Google Sheets used for operations.
• Update pricing lists and supplier databases.
• Organize company documentation in Google Drive.
• Create spreadsheets and reports as requested.
• Improve existing workflows and documentation.

Supplier & Vendor Research

• Research new suppliers throughout the United States and internationally.
• Request pricing and product catalogs.
• Compare pricing, shipping times, warranties, and product quality.
• Build and maintain a supplier database.
• Identify alternative vendors to reduce purchasing costs.
• Assist with sourcing specialty glass, hardware, window parts, and building materials.

Administrative Support

• Assist the operations team with daily administrative tasks.
• Prepare reports for management.
• Monitor outstanding estimates and follow-up tasks.
• Track project progress.
• Maintain organized digital files.
• Support documentation for permits, insurance certificates (COIs), and project paperwork.
• Help develop Standard Operating Procedures (SOPs).

Quality Control

• Review CRM records for completeness and accuracy.
• Identify missing information and follow up with team members.
• Ensure company procedures are followed consistently.
• Recommend improvements to increase efficiency.

Qualifications

• Excellent written and spoken English.
• Strong organizational and time management skills.
• Exceptional attention to detail.
• Experience using CRM software (GoHighLevel, Monday.com, HubSpot, Salesforce, Zoho, or similar).
• Advanced knowledge of Google Sheets, Google Docs, and Google Drive.
• Strong internet research skills.
• Ability to work independently with minimal supervision.
• Comfortable handling multiple projects simultaneously.
• Reliable high-speed internet connection.
• Quiet home office.

Preferred Qualifications

• Experience working with construction, home improvement, or service businesses.
• Knowledge of glass, windows, doors, or building materials.
• Experience sourcing suppliers or negotiating pricing.
• Familiarity with AI tools such as ChatGPT for research and documentation.
• Experience creating SOPs and process documentation.

What We Are Looking For

We are looking for someone who is proactive, organized, and enjoys creating order from chaos. The ideal candidate takes ownership of their work, notices missing information without being asked, and continually looks for ways to improve business processes. Accuracy, reliability, and consistency are essential for success in this role.

Summary

# Job Title

Product-Minded Full-Stack / AI Engineer for Web Data Intelligence Platform

# Job Description

We are building an AI-powered platform that collects, structures, and analyzes information from public websites and documents.

The system needs to process messy real-world data from many organizations, extract useful structured information, store it in a database, and present it through a user-facing dashboard.

This is not a basic scraping project. We are looking for someone who can think through system architecture, data pipelines, database structure, AI extraction workflows, and product design.

The right person should be able to take an existing MVP, understand the logic behind it, and help redesign it into a more scalable and configurable system.

# What You’ll Work On

You will help design and build a platform that can:

* Discover and process public web pages and documents.
* Extract structured information from unstructured text and PDFs.
* Normalize information into a database.
* Track updates over time.
* Detect duplicates and changes.
* Classify and score records based on configurable rules.
* Match structured records to user-defined profiles.
* Support a dashboard for review, filtering, and workflow management.
* Make the system configurable across different use cases.

# Required Skills

Strong fit if you have experience with:

* Python and/or Node.js
* Web crawling / scraping
* PDF and document extraction
* LLM-based extraction and classification
* Database design
* Full-stack development
* Data pipelines
* AI workflow design
* Prompt engineering
* Handling messy real-world data

Bonus if you have worked with:

* Public web data
* Search or monitoring systems
* Workflow dashboards
* Vector databases
* Supabase / Postgres
* Playwright
* OpenAI / Claude APIs
* LangChain / LlamaIndex or similar tools

# Important

We are not looking for someone who only knows how to scrape websites.

We are looking for someone who can help turn an MVP into a structured, scalable intelligence platform.

You should be comfortable thinking about:

* Data models
* Extraction quality
* Source reliability
* Change detection
* Deduplication
* Configurable scoring logic
* Human review workflows
* Product usability

# What We Are Looking For

A strong candidate will think in terms of:

* Sources
* Documents
* Records
* Evidence
* Configurations
* Profiles
* Matches
* Processing runs
* Review workflows
* Data quality
* Deduplication
* Change tracking
* Explainable scoring

A weak candidate will only talk about scraping pages.

# Engagement

This will start as a short test project. If successful, it can become an ongoing engineering role.

We are looking for someone who can eventually take ownership of the platform architecture and development.

# To Apply

Please answer the following questions:

1. Describe a similar system you have built or would know how to build.
2. How would you separate use-case-specific logic from the core platform?
3. How would you detect whether a record is new, updated, duplicate, stale, or no longer relevant?
4. What database schema would you start with?
5. What would you automate, and where would you keep human review?
6. Please share examples of relevant work if available.

Applications without thoughtful answers will not be considered.

Company: River North Communications
Location: Remote/Hybrid [insert location requirements]
Position Type: Part-time/contract-to-hire

About the Role

River North Communications is seeking a hands-on Social Media Manager and Multimedia Content Producer to help develop, produce, publish, and manage written, graphic, video, and podcast content for our agency, affiliated brands, and clients.

This position combines social media strategy and management with practical content production. The ideal candidate is strong managing content generation, a capable video editor, and an organized project manager who can take an idea from initial concept through production, publication, distribution, and performance analysis.

The person in this role will work with company leadership, clients, subject-matter experts, and outside contributors to build professional content programs across LinkedIn, Instagram, Facebook, TikTok, YouTube, websites, email, and podcast platforms.

Key Responsibilities

Social Media Management

• Help create and maintain social media strategies and content calendars for the agency and its clients.
• Draft, edit, schedule, and publish posts across multiple social media channels.
• Adapt long-form content into platform-specific posts, short videos, clips, graphics, and promotional materials.
• Monitor comments, messages, mentions, and engagement opportunities.
• Help maintain a consistent brand voice across platforms.
• Track performance and prepare clear reports with recommendations for improvement.
• Stay informed about platform changes, content trends, and emerging formats.

Written Content

• Write and edit social posts, captions, articles, newsletters, video scripts, podcast descriptions, promotional emails, and website copy.
• Work with  executives, clients, and subject-matter experts and help turn their ideas into polished content.
• Repurpose articles, interviews, presentations, podcasts, and videos into multiple pieces of content.
• Perform basic research and fact-checking, particularly for professional-services and business audiences.
• Use AI-assisted writing and research tools responsibly while maintaining accuracy, judgment, and a natural human voice.

Video Production and Editing

• Help plan, record, edit, and publish both short-form and long-form video.
• Edit interviews, educational videos, social clips, webinars, demonstrations, and promotional content.
• Add captions, titles, graphics, music, transitions, branding, and calls to action.
• Convert long-form recordings into platform-ready short clips.
• Help organize and maintain a searchable video and media library.
• Support both remote and occasional in-person video-production workflows.

Podcast Production

• Assist with podcast planning, guest coordination, recording, editing, publishing, and promotion.
• Use tools such as Riverside to record remote interviews and produce audio and video podcast content.
• Prepare episode descriptions, promotional posts, clips, show notes, and supporting content.
• Distribute podcast content across relevant audio, video, social, and website channels.

Marketing Technology and Workflow Management

• Use social media management platforms such as Hootsuite or comparable tools to schedule, monitor, and report on content.
• Work with CRM and marketing platforms such as EngageBay, HubSpot, or similar systems.
• Use platforms such as Vimeo and Vidyard to organize, host, distribute, and track video content.
• Help create and improve repeatable workflows for content intake, approvals, production, publishing, and reporting.
• Maintain orderly project files, naming conventions, calendars, and approval records.
• Coordinate deadlines and deliverables across multiple brands and client accounts.

Required Qualifications

• Demonstrated experience managing social media accounts for a company, agency, professional brand, or client portfolio.
• Strong editing and storytelling skills.
• Practical experience creating and editing short-form and long-form video.
• Working knowledge of tools such as CapCut, Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or comparable editing software.
• Experience with social scheduling and management platforms such as Hootsuite, Sprout Social, Buffer, or similar tools.
• Ability to manage multiple projects, deadlines, brands, and approval processes.
• Strong organizational skills and attention to detail.
• Sound judgment regarding tone, accuracy, confidentiality, and professional communications.
• Ability to work independently while communicating clearly with colleagues and clients.

Preferred Qualifications

• Experience with EngageBay, HubSpot, or another CRM and marketing-automation platform.
• Experience with Vimeo, Vidyard, Riverside, YouTube Studio, and podcast-distribution platforms.
• Knowledge of LinkedIn content strategy and executive thought leadership.
• Experience creating content for financial services, technology, professional services, legal, mortgage, real estate, or business-to-business audiences.
• Familiarity with WordPress, landing pages, email campaigns, analytics, and lead-generation workflows.
• Basic graphic-design experience using Canva, Adobe Express, or similar tools.
• Experience working in an agency environment or managing multiple client accounts.
• Familiarity with AI-assisted content-production tools and responsible editorial review.

What Success Looks Like

The successful candidate will:

• Keep a reliable and well-organized publishing calendar.
• Produce polished content that requires minimal correction.
• Turn a single interview, podcast, or video recording into multiple useful content assets.
• Improve publishing consistency, audience engagement, and content quality.
• Create dependable processes for reviewing, approving, publishing, and tracking content.
• Understand the strategic purpose of the content—not simply complete production tasks.
• Gradually take ownership of day-to-day content and social media operations.

What We Are Looking For

We are looking for someone who combines creativity with discipline. You should be comfortable proposing ideas, but also willing to follow established brand standards, approval processes, and client requirements.

This role is best suited for a resourceful professional who enjoys writing, video production, technology, and business communications. We value good judgment, reliability, intellectual curiosity, and the ability to learn new tools quickly.

How to Apply

Please submit:

• A résumé or LinkedIn profile.
• A brief introduction explaining your relevant experience.
• Links to social media accounts, videos, articles, podcasts, or campaigns you have helped create.
• A description of your specific contribution to each sample.
• A list of the content, editing, social media, CRM, and podcast tools you have used.
• Your availability, preferred work arrangement, and compensation expectations.

Finalists may be asked to complete a short practical assignment to demonstrate proficiency.  

About us. TimelinesAI is a best selling B2B SaaS connecting WhatsApp to CRMs (HubSpot, Pipedrive, monday.com).

A lot of our work already runs on Claude Code agents. We hand you the architecture and data access.

The role. AI-first content production: articles that rank on Google and get cited in AI answers (ChatGPT, Claude, Perplexity), built from our internal data — sales calls, support conversations, product docs.

What matters

• SEO fundamentals. Search intent, ranking factors, and how ranking feeds AI-answer visibility.
• You work in Claude Code daily — specifically Claude Code, the job runs in it. Agents, not chat windows: you structure context and wire up sources. If your SEO is rewriting SERP summaries with ChatGPT — this role is not for you.

What you'll do

• Build agent pipelines that draft articles from our sales calls and support data.
• Verify every claim and source — zero AI slop.
• Ship through GitHub: drafts as PRs, feedback as review comments.

Terms

• Remote, contract, full-time

To apply. Describe one automation you've built with AI tools: what it does, which tools, how you set it up and ran it.

TimelinesAI is hiring a Product Marketing AI Operator to own how we position, launch, and tell the story of our product — and to run that function with a small team of AI agents instead of a small team of humans. You won't be writing every launch brief, building every battlecard, or pulling every win/loss report by hand. You'll be designing the prompts, workflows, and feedback loops that get those things done at 10x the pace, and stepping in where judgment, taste, and customer empathy actually matter.

This role sits at the intersection of positioning, GTM, customer research, and AI orchestration. If you've stopped asking "how do I do this?" and started asking "how do I get an AI to do this reliably?", we want to talk.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your Mission: Run Product Marketing With AI

You own positioning, messaging, launches, sales enablement, and competitive intelligence for TimelinesAI. You'll operate as a force multiplier — the human in the loop directing AI agents that do the heavy lifting across every PMM workstream.

🎯 Positioning & Messaging

• Stand up AI workflows that mine customer calls, support threads, reviews, and won/lost deals to surface the language customers actually use about us, our competitors, and the problems we solve.
• Own the messaging house: value props, ICP definitions, segment-specific narratives, proof points. Agents draft and stress-test — you decide what's true and what ships.
• Keep messaging in lockstep with product reality by wiring PRDs, release notes, and changelogs into the agents that maintain our positioning docs, website copy, and pitch narrative.

🚀 Launches & GTM

• Run launches end to end: tiered launch plans, briefs, internal enablement, external comms, in-app, lifecycle, blog, social, video, and the marketplace surfaces that depend on consistent messaging.
• Operate launch agents that draft channel-specific copy, sequence assets, and assemble the launch packet — then you ship the version that's actually on-brand and on-strategy.
• Define and own launch success metrics. Activation lift, awareness in target segments, sales adoption of new positioning, pipeline contribution.

🔍 Competitive Intelligence

• Run an always-on competitive agent that monitors competitor releases, pricing changes, marketplace listings, review sentiment, and content output, and surfaces what changed week over week.
• Maintain living battlecards by segment and competitor. Agents handle the upkeep — you do the judgment calls about how we actually win.
• Translate competitive signal into roadmap input, sales talk tracks, and positioning shifts.

🛠️📢 Voice of Customer & Product Loop

• Pipe support, reviews, NPS, win/loss interviews, and call transcripts into a synthesis workflow that produces the weekly VoC digest for product and leadership.
• Run customer interview programs — recruit, schedule, prep, and recap can all be agent-assisted. The actual conversation is still yours.
• Pair with PM to make sure roadmap decisions reflect customer signal, and that launches reflect what's actually shipping.

🧠 What You Bring

• 3+ years in B2B SaaS product marketing, ideally with PLG, integrations, or messaging-channel adjacent products.
• You operate AI as a tool of trade, not as a curiosity. Daily use of Claude, ChatGPT, or similar for production work. Comfort with prompt design, multi-step workflows, and knowing when a model is wrong.
• Hands-on experience with at least one agentic or automation stack — Make, n8n, custom MCP setups, Claude/Cursor/Cline-style operators, or equivalent.
• Strong positioning instincts. You can take a feature list and turn it into a story a buyer actually cares about, and you push back when the narrative doesn't survive contact with a real customer.
• Analytical fluency — Amplitude, GA4, CRM funnel data, call analytics. You can read the numbers and you push back when the data doesn't say what someone claims it says.
• Clear writer. You'll be drafting prompts, briefs, messaging docs, and customer-facing copy that humans and models both need to act on.

💡 Bonus Points

• You've shipped your own AI workflows or internal agents that produced measurable output.
• You've led GTM for a product launch with real cross-functional load (sales, CS, lifecycle, partners, comms).
• You've owned competitive intelligence or win/loss as a program, not just an artifact.
• You're fluent in WhatsApp-as-a-channel, the messaging-CRM landscape, or the broader PLG sales motion.

🌎 Why Join Us

• Leverage, not headcount. This role exists because we believe one operator with the right AI stack outperforms a five-person team running the old playbook. You'll prove it.
• Fully remote, async-friendly. Work from anywhere.
• Direct impact. Product marketing is how the market understands what TimelinesAI is and why it's worth paying for. Your work moves activation, conversion, and retention for the whole company.
• AI-native team. Every function here — sales, support, product, marketing — is being rebuilt around agents. You'll be surrounded by peers solving the same operator problem in their domains.
• Ship fast. We don't run quarterly planning theater. If a launch is ready Tuesday, it ships Tuesday.

TimelinesAI is hiring an SEO Specialist to own organic growth — and to run it with AI agents rather than by hand. We're not looking for someone who ships two articles a month. We're looking for someone who has figured out how to direct AI to produce a lot of genuinely good content, and who knows enough about search to make sure it ranks.

If you've stopped asking "how do I write this?" and started asking "how do I get an AI to write this reliably, and how do I check that it's true?" — this is your role.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your mission

Own organic acquisition end to end: what we publish, why it ranks, and whether it shows up when a buyer asks an AI assistant about our category.

🔍 Search fundamentals that still matter

• Own keyword and topic strategy for a B2B SaaS product with a long tail of CRM-integration and use-case queries.
• Know why classic ranking signals still count: the assistants people now ask (Claude, ChatGPT, Perplexity) largely surface the same sources that rank in search. Strong conventional SEO is what gets you cited.
• Handle the technical basics — site structure, internal linking, indexation, page performance — or know when to escalate them.

✍️ Content production at real volume

• Build and run the AI workflows that turn our raw material — sales call recordings, support threads, customer reviews, product docs, competitor listings — into publishable articles, comparison pages, and integration pages.
• We'll hand you the architecture: where the sales meetings live, which sources to connect, how our stack is wired. You won't have to guess. What you will have to do is connect it, verify it, and keep it running.
• Hold the quality line. Everything you produce goes to our subject-matter reviewer, who should be adding a quote or a couple of touches — not rewriting your draft. Knowing the difference between an AI-generated claim that's true and one that just sounds true is the core skill here.

📊 Measurement

• Own rankings, organic traffic, and the share of that traffic that turns into trials — not just word count.
• Report what's working and what you're cutting, weekly.

🧠 What you bring

• 2+ years in SEO or content marketing, ideally for B2B SaaS. You understand ranking fundamentals, not just publishing cadence.
• You are a Claude power user — Claude Code or the desktop app, used daily for real production work. This is a hard requirement, not a nice-to-have. We work in Claude, our internal agents are built around it, and we've found that people who work this way think differently about the job.
• You can wire up your own sources: connect tools, pull from APIs and transcripts, verify a claim back to its origin.
• You write clean, publishable English. Native-level not required; publishable is.
• You're comfortable being measured on output. Someone operating AI well should be producing an order of magnitude more than someone writing by hand.

💡 Bonus points

• You've built your own agent, MCP setup, or automation that produced measurable output.
• You've done SEO for a product in a crowded integration/marketplace category.
• You've worked on how a brand gets surfaced by AI assistants, not just by Google.

🧪 How we hire

• Screening question — a real use case, in your own words.
• Short call.
• Paid test task: we give you five recordings of real sales calls. You produce content from them. We look at what you produced and how you produced it.

🌎 Why join us

• Leverage, not headcount. This role exists because we believe one operator with the right AI stack beats an agency or a team running the old playbook. We've tried the alternatives; this is the bet we're making.
• Fully remote, async-friendly. Work from anywhere.
• Direct impact. Organic is a primary acquisition channel for us. What you publish shows up in the funnel.
• AI-native team. Sales, support, product, marketing — every function here is being rebuilt around agents. You'll have peers solving the same operator problem in their domains.
• Ship fast. No quarterly planning theater. If it's ready Tuesday, it ships Tuesday.

TimelinesAI is hiring a Performance Ads Manager to own results across every paid channel we run — and to own them on a daily loop, not a weekly report.

This is not a classic media-buying role. We already work with an agency; the agency isn't the problem. The problem is that nobody on our side owns the feedback loop between what a campaign spends and what it actually produces. That's the job.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your mission: make paid efficient, on a daily cycle

You own the outcome of every dollar we spend on Google Ads, Reddit Ads, OpenAI Ads and Meta — across a growing set of landing pages, CRM integration pages and marketplace surfaces.

🔁 The loop we want you to build

Here's the thing we've never had, stated plainly: a campaign runs on Google Ads. The UTM points at, say, our PipeDrive integration page. Every day, something looks at the data and says: keyword A brought 20 visitors — 5 scrolled the page and clicked the form, 2 registered, 10 bounced. Keyword B brought 10 clicks and zero engagement. And there's a standing rule: 30 empty visitors on a keyword and it goes to negatives.

That daily cycle — keyword-level analysis, negatives, landing page fixes, budget shifts — is what's been missing. Our agency gives feedback once a week. In paid, roughly 5% of traffic works. The whole job is spending less on the other 95%.

📌 What you'd own

• All paid channels. Google Ads, Reddit Ads, OpenAI Ads, Meta. Agencies tend to get lost the moment you hand them a second channel; you're the single owner across all of them.
• The agencies. We keep working with them where they're useful. You brief them, hold them to data, and decide what they keep running. You're the person the result belongs to.
• Analytics and attribution. UTM discipline, funnel tracking, PostHog dashboards, connecting ad spend to trial and paid conversion. When the numbers and the story disagree, you say so.
• Landing pages. You don't just buy the traffic; you improve where it lands. Test, measure, iterate.
• AI-assisted volume. Our agency tests two creatives per campaign. With AI you should be testing dozens. Same for keyword analysis, reporting and negatives — we expect these loops to be automated, and we'll help you build them.

🧠 What you bring

• 3+ years running paid acquisition, ideally in-house at a B2B SaaS company — you've owned a number, not just a media plan.
• Real Google Ads depth: search campaign structure, keyword and negative management, quality score, conversion tracking.
• Analytical fluency. You can read a funnel end to end and find where the money is leaking.
• You work with AI tools daily, or you clearly want to. This role is built around short automated loops. If you'd rather pull reports by hand, it isn't a fit.
• Comfort managing external agencies on data, not on vibes.

💡 Bonus points

• You've run paid for a PLG or self-serve SaaS product with a free trial.
• You've experimented with newer paid surfaces — Reddit Ads, OpenAI Ads — beyond Google and Meta.
• You've built your own reporting automation, script or agent instead of waiting for a dashboard.
• You've worked on landing page CRO, not just campaign management.

🧪 How we hire

• Screening question — a real use case, in your own words.
• Short call.
• Paid test task: we show you a live campaign and its funnel data. You tell us what you'd cut, what you'd fix, and what loop you'd set up so the question answers itself daily.

🌎 Why join us

• Full ownership. Paid is currently split across a founder and an agency. You'd be the first person whose whole job is making it work.
• Fully remote, async-friendly. Work from anywhere.
• Real budget, real freedom to reallocate it. Including channels most SaaS companies haven't touched yet.
• AI-native team. Every function here is being rebuilt around agents; you'll have peers doing the same in sales, support and product.
• Ship fast. No quarterly planning theater.

About the role:
As the QA Competence Lead, you will be the driving force behind our quality assurance strategy, processes, and team growth. This role is a dynamic blend of technical excellence and people leadership. 
You will lead, mentor, and manage a team of QA engineers across multiple projects while remaining hands-on with automation testing and AI tool integration.

The QA Competence Lead is a senior generalist position combining company-wide competency leadership with hands-on Quality Engineering responsibilities on one of the company’s largest projects.

About the Project:

You will join a financial lending platform that processes loan applications, verifies user data, connects to external services, and supports loan lifecycle operations. 
The system is built as a modern microservice-based solution with multiple integrations, asynchronous communication, and high reliability requirements.
 

Requirements:

• Proven experience leading, mentoring, and managing a team of QA engineers, with a track record of driving QA best practices across multiple teams.

• A minimum of 5+ years in QA, with at least 4 years focused on QA automation using Python or JS/TS.

• Hands-on experience with Playwright, including setup, configuration, and test scripting.

• Experience using modern AI tools to improve testing workflows and daily productivity.

Technical Skills:

• Strong proficiency in Object-Oriented Programming (OOP) principles.

• Solid experience with version control systems such as Git.

• Familiarity with CI/CD tools like GitHub Actions.

• Knowledge of API testing and RESTful services.

• Experience with other test automation frameworks (e.g., Cypress).

• Familiarity with AI coding assistants (e.g., GitHub Copilot, Cursor IDE) and conversational AI (e.g., ChatGPT, Claude).

Responsibilities:

As the QA Competence Lead, you will balance strategic leadership with hands-on technical execution:

• Define and drive the overarching QA strategy, standardizing testing processes, tools, and best practices across the engineering department.

• Conduct regular 1-on-1s, manage performance, and actively guide the professional growth of QA engineers within your competence center.

• Drive project-specific quality by analyzing user stories with product owners to define clear acceptance criteria and translating those requirements into robust, scalable automated test scripts using OOP principles.

• Conduct manual and exploratory testing alongside automated processes to ensure comprehensive coverage of complex or edge-case user scenarios.

• Generate and share high-level test automation reports, providing insights into test results, quality trends, and team performance.

• Optimize deployment scripts for reliability to support more autonomous and automated releases.

• Oversee automation testing activities for multiple projects, ensuring alignment with quality objectives.

• Enhance and maintain established automation frameworks, adapting them to meet project and company needs.

• Develop and update clear and well-organized documentation to support QA processes.

• Integrate AI tools to speed up test scripting, generate test data, and simplify routine tasks, actively training the team on how to use them safely and practically.

What we offer:
Long-term cooperation with no excessive overtime;

• A modern and comfortable office equipped with a generator and Starlink or you can work remote;
• Flexible working hours and remote work opportunities;
• Competitive compensation with regular salary reviews based on performance;
• 18 paid vacation days and 15 paid sick leave days annually;
• Medical insurance or sports compensation;
• 50% reimbursement for certifications, conferences, training, and other professional development activities;
• 50% reimbursement for English language courses;
• Minimal bureaucracy, no micromanagement, transparent processes, and a supportive team culture built on trust and collaboration.

We're looking for a Middle+ DevOps Engineer with strong hands-on experience in Linux administration, Docker, Docker Swarm, GCP, CI/CD, automation, monitoring, databases, and production support.

The role combines hands-on infrastructure and container operations with ownership of DevOps processes and technical coordination responsibilities. You will work with production Linux and containerized environments, improve infrastructure reliability and automation, and collaborate closely with development and QA teams.

The current infrastructure is based on Linux, Docker, and Docker Swarm. As the platform evolves, there will also be an opportunity to gain practical experience with Kubernetes and modern cloud-native technologies.

Benefits:

• Flexible schedule and fully remote work
• Free access to Udemy courses — over 1,000 topics for professional and personal development
• Participation in real projects with the opportunity to grow quickly
• Opportunity to take ownership of DevOps processes and influence infrastructure decisions
• Opportunity to develop Kubernetes and modern cloud-native skills as part of your professional growth

About the client:

FlexMade is a software development company headquartered in Seattle, USA. We have delivery centers and branch offices in the USA, Germany, Poland, and Ukraine.

We create reliable and scalable software for businesses from North America and Europe. We do it using modern programming technologies and, of course, by hiring highly experienced and qualified personnel.

With over 15 years of experience in the IT market, we have polished the high efficiency of our software development processes. We’re fast and responsive, honest and professional. Besides, we’re a crew of really easy-going people!

Requirements:

• Strong hands-on Linux administration experience, including troubleshooting, performance analysis, networking, and log investigation
• Strong production experience with Docker and Docker Swarm, including containerization, networking, volumes, service deployment, scaling, high availability, rolling updates, secrets/configs, and troubleshooting
• Strong practical experience building, maintaining, and troubleshooting CI/CD pipelines
• Hands-on experience with GCP; AWS or another major cloud platform will be an advantage
• Strong Bash scripting skills and hands-on experience with Ansible for automation, configuration management, provisioning, and deployments
• Solid database administration experience, including configuration, backups, troubleshooting, availability, and performance optimization
• Experience with monitoring and observability tools such as Prometheus and Grafana
• Experience configuring and supporting web servers and reverse proxies such as Nginx, Traefik, or similar
• Hands-on experience with Cloudflare, including DNS, SSL/TLS, proxying, caching, and security settings
• Solid understanding of infrastructure, networking, application, and container security best practices
• Strong production troubleshooting skills and ability to independently investigate infrastructure, container, networking, and deployment issues
• Ability to take ownership of DevOps processes, make technical decisions, and coordinate technical work within the team
• Strong communication skills and ability to collaborate effectively with developers, QA engineers, and other technical stakeholders
• Basic understanding of Kubernetes and modern container orchestration concepts will be an advantage; willingness to develop practical Kubernetes skills is expected

Responsibilities:

• Administer and maintain Linux-based infrastructure across development, testing, and production environments
• Operate and support Docker and Docker Swarm environments, including deployments, scaling, networking, service discovery, high availability, and troubleshooting
• Build, maintain, and improve CI/CD pipelines and deployment processes
• Manage and support primarily GCP-based cloud infrastructure
• Automate infrastructure and operational tasks using Ansible and Bash
• Maintain databases, backups, availability, and performance
• Configure and improve monitoring and observability using Prometheus, Grafana, and related tools
• Analyze infrastructure and application metrics, identify bottlenecks, and improve system performance and reliability
• Configure and maintain Nginx, Traefik, Cloudflare, networking, TLS, routing, and related infrastructure services
• Support production deployments and investigate infrastructure, container, orchestration, networking, and deployment issues
• Apply security best practices and proactively identify infrastructure risks
• Collaborate closely with development and QA teams on infrastructure, deployment, and environment-related tasks
• Coordinate DevOps-related work, prioritize and distribute tasks, and monitor progress
• Participate in technical decision-making and continuously improve infrastructure, automation, monitoring, and deployment processes
• Gradually participate in the adoption of Kubernetes and other cloud-native technologies as the platform evolves

Due to team expansion and product growth, we are looking for a Risk Manager with strong analytical skills to effectively develop and implement the product in line with the company’s strategic goals and customer needs.

Responsibilities

• Monitor market conditions in real time to ensure the seamless operation of trading platforms
• Manage risks associated with clients' trading operations
• Assess user trading activity and implement anti-fraud measures
• Collaborate with other departments (customer support, IT, product team) to ensure efficient client interaction
• Conduct analytics and gather statistics on user trading activity

Requirements 

• Experience working with Excel
• English level – Intermediate 
• Bachelor’s degree in Finance, Economics, Mathematics, or a related field
• Ability to quickly analyze large volumes of data and make decisions
• Ability to work in a fast-paced environment with high responsibility

Will be a plus

• Experience in a similar role in the financial or CFD industry
• Experience working with trading platforms (MetaTrader, cTrader, or similar)
• Deep understanding of financial risks and experience working with CFD

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Sounds interesting? Apply now and let’s have a talk:)

About us
Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who We're Looking For

We are hiring a Technical Account Manager. You will own the relationship for a portfolio of schools end to end: understanding what each school actually needs (often beyond what they initially ask for), translating that into clear requirements for the development team, following the work through to delivery, and confirming with the school that it solves their problem. Your work directly determines how deeply a school adopts ClassOwl and, ultimately, whether they're able to retire their old patchwork of tools for good.

Responsibilities

• serve as the main point of contact between your assigned schools and the development team, working directly with school leadership, administrators and staff
• conduct business analysis: write user stories, requirements, mock-ups and wireframes based on school input
• use ClassOwl's full module set (SIS, LMS, ERP) to identify where a school could get more value
• manage school relationships with a focus on retention and deepening ClassOwl adoption (the long-term goal is for schools to retire competing systems in favor of ClassOwl)
• prioritize requests across multiple schools independently
• run regular check-ins with schools to track satisfaction and surface new needs
• confirm client acceptance once a request is deployed
  
  
  What we expect
• strong communication skills and genuine motivation
• fluent English
• experience in the education sector is a bonus
• German at B2 or higher is a strong bonus
• business analysis experience is a plus
  
  
  Benefits
• regular trips to Switzerland (approximately twice per semester) to meet schools in person
• we offer two cooperation formats to choose from ФОП (standard) and ФОП+ (an extended package with paid vacation, bonuses, and additional compensations); details of each format are discussed during the interview
• flexible schedule and a fully remote team — work from wherever suits you, as long as you can meet with schools during their working hours
• budget for learning and professional development

Lime Vizio
Industry: High-Volume E-commerce (US & Canada)
Location: Remote
Schedule: Full-time, Los Angeles business hours(PST/PT)
Reports to: CEO & Founders

About the role

We are looking for a hands-on COO who builds businesses—not just manages them.

You'll own company operations, profitability, organizational effectiveness, and AI-driven transformation.

This role combines executive leadership with deep operational thinking. You'll work directly with the CEO to redesign systems, improve unit economics, develop leaders, and build an organization that scales without unnecessary complexity.

What You'll Own

• End-to-end company operations 
• EBITDA and operational profitability 
• AI & automation roadmap 
• Leadership performance and accountability 
• KPI framework and operational dashboards 
• Cross-functional execution 
• Organizational design and operational scalability 

Key Responsibilities

• Improve EBITDA, gross profit, and unit economics. 
• Reduce labor cost, refunds, cancellations, and operational waste. 
• Redesign and simplify business processes before automating them. 
• Lead AI and automation initiatives that deliver measurable business value. 
• Build scalable systems, KPIs, ownership, and operational standards. 
• Develop high-performing department leaders. 
• Improve fulfillment reliability, customer experience, and operational efficiency. 
• Partner with Product and Engineering to solve business problems through technology. 
• Personally investigate high-impact operational challenges and lead transformation initiatives. 
   

What Success Looks Like

You'll be responsible for measurable improvements in:

• EBITDA  
• Gross Profit 
• Profit per Order 
• Labor Cost per Order 
• Refund & Cancellation Rates 
• Fulfillment Performance 
• SLA Achievement 
• Customer Satisfaction 
• AI Automation Results 
• Leadership Effectiveness 
   

Requirements

• 10+ years in Operations, Business Transformation, or Executive Leadership. 
• Experience leading organizations of 100+ employees. 
• Strong background in high-volume e-commerce (required). 
• Proven success improving profitability and scaling operations. 
• Experience redesigning operational systems—not just managing teams. 
• Strong understanding of unit economics and operational finance. 
• Experience leading automation, digital transformation, or AI initiatives. 
• Experience working closely with Product, Engineering, Data, and Finance. 
• Experience managing remote international teams. 
• Excellent English (B2+). 
   

Nice to Have

• Marketplace or aggregator businesses 
• Logistics or fulfillment operations 
• Contact centers 
• BI & operational analytics 
• CRM / ERP / workflow automation 
• Lean or Six Sigma 

This Role Is Not for Someone Who

• Maintains operations instead of improving them. 
• Measures activity instead of business outcomes. 
• Solves problems by adding headcount. 
• Automates broken processes instead of redesigning them. 
• Avoids difficult organizational decisions. 
• Relies on meetings instead of execution. 
• Isn't comfortable being accountable for financial results. 
   

Why Join Lime Vizio

• Full ownership of company operations. 
• Direct partnership with the CEO and founders. 
• High-impact executive role. 
• Fast decision-making with minimal bureaucracy. 
• Opportunity to build one of the most operationally efficient AI-native e-commerce companies. 

About Lime Vizio

Lime Vizio is a multi-brand e-commerce company serving customers across the United States and Canada.

We process thousands of customer orders daily through customer support, sales, fulfillment partners, finance operations, proprietary technology, and AI-powered systems.

We're building an AI-native company where technology performs routine work while people focus on leadership, customer experience, and business growth.

We are looking for a Senior System Administrator with strong Okta and SSO experience to join a large-scale Identity Provider migration project.

You will work closely with the company’s Senior System Administrator to migrate 130+ cloud services and applications from OneLogin to Okta, ensuring a smooth transition and minimal disruption to end users.

This is a hands-on role for someone who has practical experience with enterprise authentication environments and has previously participated in an Identity Provider (IdP) migration.

What you’ll be working on

• Migrate 130+ cloud services and applications from OneLogin to Okta
• Develop and document the operating procedure for application migration
• Plan the migration approach and sequence for individual applications
• Configure and execute SSO integrations in Okta
• Prepare migration-related communications and coordinate application cutovers
• Monitor applications after migration and troubleshoot authentication or provisioning issues
• Work with SAML, OpenID Connect (OIDC), MFA/authenticators and other authentication methods
• Support user provisioning through SCIM, REST APIs and related technologies
• Partner closely with the internal Senior System Administrator throughout the migration
• Help ensure a smooth end-user experience during the transition between identity platforms

What we’re looking for

• 5+ years of experience in System Administration, System Engineering, IAM or a similar infrastructure role
• Strong hands-on experience with Okta
• Previous experience with at least one Identity Provider migration
• Solid practical knowledge of SAML and OpenID Connect (OIDC)
• Experience with MFA and authentication mechanisms
• Understanding of user provisioning methods, including SCIM and REST APIs
• Strong troubleshooting skills, particularly around SSO, authentication and application integrations
• Ability to independently plan and execute application migrations
• Good spoken and written English for daily collaboration with an international team

Project details

• Engagement: Full-time
• Contract: B2B / Contractor
• Duration: Approximately 3 months, with the possibility of continuing through the end of the year depending on the migration approach and project progress
• Location: Remote
• Project scope: 130+ SSO-integrated applications

The goal is not simply to administer an existing Okta environment, but to actively drive application migrations together with the internal team. We are therefore looking for someone who is comfortable taking ownership of migrations from planning through cutover and post-migration troubleshooting.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets. We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.
 

Right now, we're looking for a Python Full Stack Developer to join our Product & Engineering Team and help build a scalable AdTech and AI-powered platform.

Key Responsibilities:

• Implement server-side (backend) logic according to technical requirements and product specifications.
• Develop and maintain backend services using Python (FastAPI) and asynchronous architectures.
• Design, implement, and optimize REST and GraphQL APIs, including integrations with external systems.
• Build and evolve frontend applications with Angular (v16–18), NgRx, and PrimeNG.
• Work with relational and NoSQL databases, including data modeling, query optimization, and migrations.
• Integrate external services and APIs (AI services, advertising platforms, cloud storage, media processing).
• Participate in architectural discussions and contribute to technology and design decisions.
• Ensure technical documentation remains up to date (README files, diagrams, API specifications).
• Collaborate with product, data, QA, and DevOps teams to deliver reliable, scalable solutions.

Requirements:

• 3+ years of experience with Python in production
• Hands-on experience with PostgreSQL (asyncpg, SQLAlchemy async, Alembic) and MongoDB (Motor); ability to design schemas and optimize queries.
• Experience implementing authentication and security (JWT, bcrypt, passlib).
• Background processing and messaging using Celery, Redis, and/or Pub/Sub–style queues.
• Experience integrating external APIs and services, including AI services (OpenAI), advertising platforms, and cloud storage.
• Familiarity with Google Cloud Platform, containerization (Docker, Docker Compose), and basic Nginx configuration.
• Understanding of scalable system design, async error handling, and performance optimization.
• Ability to participate in architectural discussions, make technical decisions, and maintain clear technical documentation (README, API specs).
• English level of B2 or higher

What We Offer

• Hybrid job in Prague/Warsaw or remote
• Competitive compensation
• Flexible working hours: we start our operation day between 9:00 — 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

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