Jobs at Djinni

This is a key operational role in the company.
You will be responsible for building a scalable customer support system that drives customer satisfaction, retention, and long-term value.

RealEstateBees is a product-driven B2B SaaS company in the Real Estate & Lead Generation space.

We operate in the US market, helping real estate investors connect with motivated homeowners, and we’re building an ecosystem of products and services for real estate professionals.

The company is in an active growth phase, transitioning from “reactive support” to “system-driven customer experience.”

Your Area of Responsibility

🎧 Customer Support Ownership

• Full ownership of customer support operations and processes
   
• Inncoming support requests across all channels (chat, email, tickets)
   
• Ensuring fast, high-quality, and consistent customer responses
   
• Owning customer satisfaction and support-related KPIs
   

📊 Support Metrics & Performance

Ownership of key metrics:

• First Response Time (FRT)
   
• Resolution Time
   
• CSAT / NPS
   
• Ticket volume, backlog, and SLA compliance
   
• Churn and retention insights related to support quality

🧠 Process & System Building

• Designing and optimizing end-to-end support workflows
  
   
• Implementing and improving ticketing systems, automations, and macros
  
   
• Building and maintaining a self-service knowledge base and FAQs
  
   
• Identifying recurring issues and driving process improvements
   

🤝 Cross-Functional Collaboration

• Working closely with Product, Engineering, Sales, and Customer Success
  
   
• Translating customer feedback into clear product insights
  
   
• Escalating critical issues and coordinating resolutions
  
   
• Supporting product launches and feature rollouts from a support perspective

🎯 What We’re Looking For

• 2+ years of experience in Customer Support or Support (preferably in SaaS)
  
   
• Experience support operations
  
   
• Strong understanding of customer support metrics and KPIs
  
   
• Experience with helpdesk tools (Zendesk, Intercom, Freshdesk, etc.)
  
   
• Customer-centric mindset with strong problem-solving skills
  
   
• Excellent communication skills in English (written and spoken)
   

Nice to Have

• Experience in B2B SaaS or product companies
  
   
• Technical background or ability to work with APIs and product issues
  
   
• Experience working with US customers
  
   
• Experience building knowledge bases and self-service systems
  
   
• Understanding of churn, retention, and customer lifecycle metrics

Role Overview

We are a systematic prop trading firm operating at the intersection of CeFi and DeFi, with infrastructure deployed across 50+ exchanges and 20+ chains.
 

We are looking for a Senior Quantitative Researcher & Algorithmic Strategist to join the trading team. In this role, you will fully own the lifecycle of trading strategies — from research and backtesting to production deployment and optimisation.
 

This is a high-autonomy, high-impact position with direct collaboration with the founding team.
 

Key ResponsibilitiesStrategy Development

• Develop proprietary alpha signals or adapt existing strategies
• Design, backtest, and forward-test systematic trading strategies
• Conduct statistical validation (walk-forward, out-of-sample, regime analysis)
• Analyse capacity, decay, and correlation within the portfolio
• Prepare research documentation and performance reports
   

Engineering & Deployment

• Translate research into production-grade code (Python / C++ / Rust)
• Build algorithms for CEX market-making programs (Binance, OKX, Bybit)
• Improve order book logic (spread, inventory, execution efficiency)
• Integrate strategies into low-latency infrastructure
• Monitor live performance and conduct post-trade analysis
   

Market Microstructure & Execution

• Optimize fill rates, slippage, and latency
• Work with order book dynamics and execution logic
• Improve rebate capture and maker program performance
   

RequirementsHard Requirements (Must-have)

• Proven live trading track record (real P&L, not only backtests)
• Strong knowledge of crypto market microstructure
• Production-level coding in Python
• Working knowledge of C++ or Rust (preferred)
• Strong quantitative background (statistics, probability, time-series)
• Experience with exchange APIs (REST/WebSocket)
• Ability to own strategies end-to-end independently
   

Nice to Have

• Experience in prop trading / HFT / crypto quant firms
• Market-making algorithm experience
• Experience with CEX maker programs
• Familiarity with DEX / on-chain trading / MEV
• Experience in arbitrage strategies (CeFi–DeFi / cross-venue)
• Risk management systems (PnL limits, volatility sizing)
   

Academic Background

• Degree in Mathematics, Statistics, Physics, Computer Science, Financial Engineering, or similar
• Practical track record is prioritized over formal education
   

What We’re Looking For

• Strong ownership mindset over strategies and results
• Ability to explain and defend your edge
• Deep understanding of why strategies work (and fail)
• Attention to execution details (fees, latency, fills)
• Intellectual honesty and data-driven thinking
• Collaborative, non-ego-driven approach
   

Compensation

• Base Salary: Competitive (USD / stablecoin)
• Performance Bonus: P&L-based allocation (high-water mark model)
• Capital Allocation: Up to $100M+ per strategy (based on performance)
• Infrastructure: Full access to trading stack (50+ venues, low latency)
• Format: Remote-first, high autonomy
   

What We Offer

• Ready-to-use trading infrastructure (no need to build from scratch)
• Direct access to decision-makers
• Fast capital deployment
• Exposure to cutting-edge crypto markets (CEX + DEX)
• Collaborative research environment
• Flat team structure
   

Hiring Process

1. Call with Recruiter (30 min) — background and strategy discussion
2. Team interview (60 min) — strategy walkthrough
3. Final C-level Interview (30 min) 

About Digis
Digis is a European IT company with 200+ specialists delivering custom software development and staff augmentation services to clients in the US, UK, and EU.
We build long-term partnerships and focus on transparency, trust, and measurable business results.

About the Role
This role is part of Digis’ internal sales & lead generation department.
The team works with LinkedIn and email outreach to generate qualified leads for IT outsourcing and staff augmentation services.
The processes are mature, well-documented, and currently scaling. You will work closely with the Head of Sales and Lead Generation team, directly influencing the company’s sales pipeline.

Key Tools & Technologies

• LinkedIn Outreach
• Email Outreach (Gmail-based tools)
• Google Sheets / Google Docs
• AI tools for writing support: ChatGPT, Grammarly
• Lead verification & data tools: Apollo, Zerobounce, etc.
  
  Requirements
• 1+ year of experience in Lead Generation / Outreach (outsourcing/outstaffing companies)
• Hands-on experience with LinkedIn and email outreach
• Ability to write manual, personalized outreach messages
• Familiarity with ChatGPT / Grammarly as writing assistants
• Upper-Intermediate+ English
  
  
  Responsibilities
• Build ICP-based company lists
• Find and verify contact data (emails, LinkedIn profiles) of decision-makers
• Write personalized outreach messages (email + LinkedIn)
• Log and maintain data in tracking sheets / CRM
• Continuously improve outreach quality and conversion rates
• Collaborate closely with the Head of Sales and Lead Gen team

Inviting Senior .NET Software Engineer to join a growing account in the medical devices industry domain. Our client is the global leader company of healthcare solutions, which contributes to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend life for people around the world.

Our team is focusing on designing, developing, and testing embedded software for medical devices, where the software has strong restrictions for safety and quality, power management, and memory usage. Project for this position intends to extend medical device capabilities with PC application that will serve cloud services connectivity for existing device.

Requirements:
4+ years of experience in C# application development

• Experience with AWS / Azure microservices and contenerisation
• Nice to have experience in Windows standalone appplication development
• Services integration experiences
• Upper-Intermediate English (be able to communicate with the client)
• Good communication skills

Job responsibilities:

• Design and development of standalone application that connects and uses AWS & Azure based services
• Develop AWS services
• Coopeare on architecture design
• Participate in new features implementation
• Communicate with the client
  
   

We’re Hiring Shopify Developers Who Actually Care About Building Stores That Perform

At The Conversion Haus, we’re a CRO-focused agency working with eCommerce brands to improve performance, better UX, faster sites, higher conversion rates.

We’re not here to just “build pages.” Everything we do is tied to results.

We’re looking for a Shopify developer who understands that. Someone who takes pride in clean builds, thinks about performance, and can work closely with designers and strategists to ship solid work quickly.

You’ll be working on real brands, real problems, and real opportunities to improve how sites convert.

If you want to...

Build Shopify stores that are designed with performance in mind
Work alongside designers to bring high-converting pages to life
Focus on speed, UX, and clean, maintainable code
Be part of a team that tests, iterates, and improves constantly
Work with eCommerce brands that actually care about growth

This could be a good fit.

Apply ONLY if you…

Are reliable and communicate clearly
Write clean, structured code (Liquid, HTML, CSS, JS)
Pay attention to detail and don’t cut corners
Can take feedback and implement changes quickly
Are comfortable working at a steady pace with ongoing iterations
Have a solid setup (good internet, good machine)

We’re looking for people who take their work seriously and want to get better.

We pay well for strong developers who consistently deliver.

We handle the strategy and design, your job is to execute properly and help bring everything together.

If that sounds like your kind of role, apply.

If you know someone solid, feel free to send this their way.

If you’ve read this, add “66” to your application.

Israel-based autosport IT company, is looking for a skilled Senior Angular developer to join our team. We develop products that enhance the user experience in both real-world and simulated autosport environments, including multiple web-based applications that provide real-time performance insights to drivers, teams, and for racing data.

Senior Angular developer

At least 10 years experience developing complex angular applications.

Experience working with "app"/"game" like UIs, intensive usage of canvas and "drawing" libraries

Experience working on an web app that also deployed as mobile app in google and apple stores.

Experience in intensive backend/frontend integration, including complex rest API and massive real-time data-stream.

In-depth understanding and experience working with AI tools like Cursor, GitHub Co-Pilot and Claude Coding Agent - big advantage

Ability to design frontend's UI/UX - big advantage

The position is 100% hand-on. Experience as TL is advantage.

Perfect English, no less.

Familiar with professional motorsport or a fan - advantage.

Thanks!

N-iX is looking a proactive Middle/Senior Data Engineer to join our vibrant team.

As a Middle/Senior Data Engineer, you will play a critical role in designing, developing, and maintaining sophisticated data pipelines, Ontology Objects, and Foundry Functions within Palantir Foundry. The ideal candidate will possess a robust background in cloud technologies, data architecture, and a passion for solving complex data challenges.

Join Our Team & Earn Exciting Bonuses!
As a special incentive, we’re offering a Welcome Bonus of $1,000 USD for a new hire. Plus, if you refer a friend who gets hired, you’ll receive a Referral Bonus of $1,000 USD!

Key Responsibilities:

• Collaborate with cross-functional teams to understand data requirements, and design, implement and maintain scalable data pipelines in Palantir Foundry, ensuring end-to-end data integrity and optimizing workflows.
• Gather and translate data requirements into robust and efficient solutions, leveraging your expertise in cloud-based data engineering. Create data models, schemas, and flow diagrams to guide development.
• Develop, implement, optimize and maintain efficient and reliable data pipelines and ETL/ELT processes to collect, process, and integrate data to ensure timely and accurate data delivery to various business applications, while implementing data governance and security best practices to safeguard sensitive information.
• Monitor data pipeline performance, identify bottlenecks, and implement improvements to optimize data processing speed and reduce latency. 
• Troubleshoot and resolve issues related to data pipelines, ensuring continuous data availability and reliability to support data-driven decision-making processes.
• Stay current with emerging technologies and industry trends, incorporating innovative solutions into data engineering practices, and effectively document and communicate technical solutions and processes.

Tools and skills you will use in this role:

• Palantir Foundry
• Python
• PySpark
• SQL
• TypeScript

Requirements:

• 3-4+ years of experience in data engineering, preferably within the pharmaceutical or life sciences industry;
• Strong proficiency in Python and PySpark;
• Proficiency with big data technologies (e.g., Apache Hadoop, Spark, Kafka, BigQuery, etc.);
• Hands-on experience with cloud services (e.g., AWS Glue, Azure Data Factory, Google Cloud Dataflow);
• Expertise in data modeling, data warehousing, and ETL/ELT concepts;
• Hands-on experience with database systems (e.g., PostgreSQL, MySQL, NoSQL, etc.);
• Proficiency in containerization technologies (e.g., Docker, Kubernetes);
• Effective problem-solving and analytical skills, coupled with excellent communication and collaboration abilities;
• Strong communication and teamwork abilities;
• Understanding of data security and privacy best practices;
• Strong mathematical, statistical, and algorithmic skills.

Nice to have:

• Certification in Cloud platforms, or related areas;
• Experience with search engine Apache Lucene, Webservice Rest API;
• Familiarity with Veeva CRM, Reltio, SAP, and/or Palantir Foundry;
• Knowledge of pharmaceutical industry regulations, such as data privacy laws, is advantageous;
• Previous experience working with JavaScript and TypeScript.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Company provides connected car manufacturers and mobile network operators with a unique toolset for analyzing and improving the connected journey experience. Company analyzes voice and data usage patterns for all subscribers, 24/7, flagging adverse network experiences that affect subscribers and connected vehicles. Using AI and advanced Machine Learning, it correlates all the important parameters and establishes the impact of these experiences on subscribers.

We are looking for a Big Data / Data Engineer to join our growing team. In this role, you will be responsible for the design and development of our big data processing engine — a heavy ETL pipeline handling complex logic including geo-location analysis, running across both cloud and on-prem environments.

Requirements:

• 4+ years of experience in Data Engineering
• 2+ years of hands-on experience with Scala (must) or Java (optional)
• 2+ years of experience with SQL and NoSQL DBs
• Hands-on experience with Spark & PySpark (must)
• Experience with Airflow (must)
• Experience with AWS and/or GCP
• Experience with Kubernetes (k8s) and on-prem deployments
• Solid understanding of distributed systems design, pipeline architecture, and partitioning strategies
• Deep understanding of Agile principles, practices and values
• Solid understanding of design patterns, software development techniques, and clean code practices
   

Advantage:

• Experience with Apache Iceberg, Helm Charts, or data catalog tools
• Experience with Spring Framework
• Experience with microservice architecture
• Experience working with DevOps and CI/CD practices
• Customer-facing experience or comfort working directly with clients
• Bachelor's, BSc or Master's degree in Computer Science or Engineering from a leading academic institution

We are hiring a Data Analyst for one of our Israeli clients — a global leader in web data solutions. The company builds and operates large-scale infrastructure that enables organizations to collect, process, and analyze online data at scale. Their products are used by hundreds of leading enterprises worldwide, across sectors such as e-commerce, cybersecurity, fintech, and market research. The organization operates in a high-volume data environment, where analytics play a critical role in product, operations, and strategic decision-making.

As a Data Analyst, you will be part of a cross-functional team, working closely with product managers, engineers, and business stakeholders. You’ll be responsible for uncovering insights, enabling data-driven decisions, and supporting the company’s rapid growth through high-quality analytics and reporting.

Key Responsibilities:

Business Understanding & Data Analysis:

– Understand complex business processes and translate them into analytical questions

– Perform in-depth analysis of operational and product data to identify trends, patterns, and opportunities

– Collaborate with stakeholders to define KPIs and monitor performance

Data Compilation & Reporting:

– Aggregate, clean, and structure data from multiple systems and sources

– Build and automate recurring reports to support business operations

– Translate business requirements into actionable and scalable data solutions

Data Visualization:

– Design intuitive dashboards and visualizations using BI tools such as Tableau or Power BI

– Present findings in a clear and structured manner to both technical and non-technical audiences

Requirements:

– 2–5 years of experience as a Data Analyst or in a similar analytical role

– Proficiency in SQL, including complex queries, joins, and aggregations

– Strong analytical thinking and the ability to independently solve data-related challenges

– Bachelor’s degree in Industrial Engineering, Data Science, Computer Science, or a related field

Nice to Have:

– Experience with Python or R for analysis and scripting

– Hands-on experience with BI tools such as Tableau, Power BI, or similar platforms

– Familiarity with statistical analysis and modeling techniques

This is an opportunity to work with a product-led company at the forefront of big data and infrastructure. You’ll join a culture that values precision, ownership, and clarity, and where data is central to decision-making across all departments.

About the Role

We’re looking for a Fullstack Engineer with strong experience building AI-powered products to help us grow our gaming & infrastructure platform.

You’ll join a fast-moving, AI-first team where you’ll design, build, and ship features end-to-end — from model integration and prompt engineering to the UI users interact with. You’ll work with LLMs, video generation, and ML pipelines as part of your daily workflow, using AI tools to move faster and build better.

This role is ideal for someone who already builds with AI in production, thinks in terms of product value, and wants real ownership — not just coding tickets. At PlayMe, we move fast, avoid bureaucracy, and give engineers full ownership to make decisions and deliver impactful products used by real people.

Who You Are

• You have 5+ years of software engineering experience with a track record of shipping production-ready products;
• You are fullstack — comfortable working with both backend and frontend;
• You have hands-on experience with AI in production (LLMs, ML models, or generative pipelines);
• You’ve built or integrated solutions using LLMs, LangChain, MCP, or similar tools;
• You actively use AI tools (e.g., Claude Code, Codex) to improve your development workflow;
• You understand AWS ecosystem and basic DevOps practices;
• You think in terms of product impact, not just implementation;
• You’ve worked in small, fast-moving teams, shipping frequently and iterating quickly;
• You’re independent, ambitious, and ownership-driven;

• You have Upper-Intermediate+ English.

   

Nice to Have

• Experience with video generation, diffusion models, or multimodal pipelines;

• Background in machine learning (fine-tuning, inference optimization, evaluation).

   

What You’ll Do

• Build and ship AI-powered features end-to-end;
• Work with LLMs, generative models, and ML pipelines as core tools;
• Use AI agents and tooling in your daily development workflow;
• Own features from idea to production, including monitoring and iteration;
• Collaborate with engineers to define API contracts and product behavior;

• Continuously improve architecture, performance, and product quality.

   

We offer:

You will be working with a professional and motivated team of enthusiasts in the environment that brings up the best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up the best in everyone.

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Health&Fitness. We provide employees with 20 days of paid vacation, sick leaves and medical insurance.

Rest. We organize team buildings, parties and various team activities to boost our collaboration.

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. 

We are looking for a motivated and driven Talent Acquisition Specialist (m/f/d) based in Ukraine to join our Global Business Talent Acquisition team, supporting hiring across Europe for corporate/business roles. You will join an international team of 5, distributed across Germany, Bulgaria, and India, working closely together in an agile, collaborative way.

Do you enjoy partnering closely with stakeholders, managing diverse hiring processes, and delivering an excellent candidate experience in a fast‑growing, international environment? Then we look forward to your application!

About the Role

• Own full‑cycle recruitment for business and corporate roles across Europe, covering multiple functions and seniority levels
• Partner closely with hiring managers to understand hiring needs and define sourcing and assessment strategies
• Act as a trusted advisor to stakeholders, sharing market insights and recruitment best practices
• Proactively source and engage relevant talent pools using diverse channels and approaches
• Conduct interviews autonomously, ensuring a consistent, structured, and high‑quality selection process
• Deliver an excellent candidate experience through clear, timely, and transparent communication
• Use recruitment KPIs and reports within ATS tools (e.g. Greenhouse) to drive data‑informed hiring decisions
• Drive a strong match between candidates and Flix culture while representing the Flix employer brand
   

About You

• 3+ years of full‑cycle in-house recruitment experience in a fast‑paced, international environment
• Hands-on experience hiring business and corporate roles across different seniority levels and functions (e.g. Marketing, Finance, Sales, Operations, Commercial)
• Strong stakeholder and offer management skills, with the ability to build trusted partnerships
• Agile and resilient, comfortable adapting to changing priorities and evolving business needs
• Confident using data and recruitment metrics to drive informed hiring decisions
• Fluent English, strong communications skills 
   

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

NB: Please submit your resume in English!

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

We are seeking a detail-oriented and reliable individual to join our Disputes Team as a Junior Dispute Resolution Specialist. In this role, you will assist with handling chargebacks and other dispute-related tasks. This entry-level position is ideal for someone looking to gain hands-on experience in a dynamic and supportive environment.

Responsibilities:

• Support the team in processing chargebacks and managing dispute cases.
• Communicate with internal and external stakeholders in English.
• Maintain accurate records of cases and outcomes.
• Learn and apply internal procedures for dispute management.
  
  Job Requirements
• Basic computer skills (ability to use standard software applications).
• Willingness to learn and adapt to new processes.
• Verbal and written communication skills in English, B1-B2 level
• Efficient and strong detail oriented
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
9am - 6pm
10аm - 7рm

Vacation - unpaid

Location: Ukraine

Equipment: Yes

The Business Analyst (BA) within the IT team acts as a critical bridge between business stakeholders and technical teams, ensuring that business needs are accurately translated into effective technology solutions. Working closely with finance, operations, and regional LATAM teams, the BA gathers, analyzes, and documents requirements, aligning them with organizational goals and regulatory standards.

This role involves collaborating with cross-functional teams to identify process improvements, define functional specifications, and support the delivery of IT initiatives that enhance financial systems, reporting, and operational efficiency. The BA plays a key role throughout the project lifecycle - from initial discovery and requirements gathering to testing, implementation, and post-release support.
 

Key responsibilities include:

• Partnering with business stakeholders to understand needs, challenges, and opportunities
• Translating business requirements into clear functional and technical specifications
• Facilitating communication between business and IT teams to ensure shared understanding
• Supporting solution design, testing (UAT), and implementation activities
• Ensuring compliance with financial regulations and regional (LATAM) requirements
• Identifying process optimization opportunities and driving continuous improvement
   

The ideal candidate combines strong analytical thinking with excellent communication skills, has experience in financial services, and is comfortable working in a multicultural LATAM environment.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. Join us as a Community Growth & Engagement Manager/SMM, where you don’t just “manage channels” 0 you build communities that move people, create conversations and naturally turn attention into real product growth. You’ll design how audiences discover, trust and stay with the brand by creating organic ecosystems where engagement becomes loyalty and loyalty becomes revenue.
 

Requirements:

• Minimum of 2 years of experience as a Community Growth & Engagement Manager, SMM Manager, or in other similar roles; experience in a high-risk industry or iGaming is a plus.
• Proven experience building and scaling online communities (Telegram, forums, Discord, Reddit, etc.)
• Track record of growing engaged audiences (not just vanity metrics).
• Strong understanding of community psychology and user behavior.
• Experience in content strategy + organic growth loops.
• Ability to create trust-driven environments, not just promotional channels.
• Experience with conversion funnels from community → product
• Upper Intermediate English.
   

Desired / Preferred Skills:

• Experience in iGaming, crypto, trading, or other high-LTV niches.
• Hands-on work with Telegram, Reddit, Discord.
• Experience managing anonymous / semi-anonymous communities.
• Understanding of content seeding, moderation, and tone shaping.
• Familiarity with viral mechanics, meme culture, and internet trends.
• Experience with ambassador / influencer programs.
    

Expected Duties / Responsibilities:

• Build and scale owned communities (Telegram channels, chats, forums, etc.).
• Define community positioning, tone, and identity.
• Create and execute content & engagement strategy (posts, discussions, events).
• Seed early conversations and ensure organic activity growth.
• Develop loyal core audience / power users.
• Collaborate with VIP / Sales teams to:
  • identify conversion opportunities.
  • introduce soft conversion mechanics (offers, insider perks, exclusives).
• Moderate and maintain high-quality discussions.
• Experiment with growth channels and formats.
• Track engagement → conversion funnel performance.

What success looks like in 4–6 months:

• Active, engaged communities with daily organic conversations.
• Established core members / advocates.
• Clear content formats that consistently drive engagement.
• First successful cases of community → FTD conversion.
• Scalable framework for launching new communities per market.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to build and scale engaged communities from scratch: turning organic audiences into a real revenue-driving growth channel across multiple markets and international audiences. 
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.