Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are growing and are looking for an experienced and proactive Content Manager who will serve as a key link between clients and contractors, help establish effective processes, and contribute to the product’s development as we scale up.

Requirements:
- 2+ years of relevant experience as a Content Manager;
- Experience working with a CMS / admin panels;
- Understanding of the principles of high-converting landing pages and banners;
- Understanding of the structure and logic of CRM communications (email, push, SMS): which blocks an email is built from, how to spec text and design;
- Ability to set clear tasks for copywriters, designers and translators and work with briefs;
- English B1+ (Intermediate) — for localization and working across different geos;
- Ability to handle large volumes of information in a multitasking mode, with strong attention to detail.

Will be plus:
- Experience with CRM flows and channels (email, push, SMS, WhatsApp, Telegram);
- Experience localizing content for different geos;
- Experience preparing content for new geo and product launches;
- Familiarity with task managers (Asana);
- Understanding of web marketing and a desire to grow in it.

Responsibilities:
1. Content task management & segmentation:
- Receive and segment content creation tasks: CRM, banners, landing pages, communications, SMM and more;
- Distribute tasks between copywriters, designers and translators, set clear briefs and specs;
- Plan the structure and logic of materials, accept deliverables and check them against the brief, localization and promo requirements;
- Act as the link between CRM / SMM / product / marketing and design.

2. CRM & communication flow updates:
- Update and rework CRM flows, plan the structure of emails and the logic of communications (which blocks an email is built from, how to spec text and design);
- Prepare and refine copy for Email, Push, SMS, WhatsApp, Telegram and other channels;
- Adapt communications to segments and scenarios, respecting each channel's length and format constraints;
- Prepare content for reactivation and promo campaigns, bonuses and offers.

3. Admin panel / CMS work:
- Upload, update and publish content on the site via the admin panel / CMS: banners, promos, bonus pages, texts;
- Keep visual and text content up to date; verify the accuracy of information, promo terms and correct display;
- Check the correctness of content published on the product;
- Prepare content for new geo launches, currency setup and localization; sync content across the site, bonuses and CRM.

4. Initiatives to improve product, design and brand communications:
- Monitor content and user journeys on the site, spot issues in UX texts and communications, create tasks and see them through to update;
- Analyze competitor and market content;
- Propose and implement improvements, new formats and content mechanics;
- Contribute to optimizing publishing processes and cross-team collaboration; document processes and create templates and checklists.

What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We are hiring for a fast-growing online casino product focused on the Mexican market.

The company is scaling its operations and strengthening the entire player experience — from 24/7 Customer Support to personalized VIP management. This is a dynamic environment with a high level of ownership and the opportunity to directly influence key processes and business results.

ABOUT THE ROLE

We are looking for an experienced Head of VIP & Support to take ownership of both VIP and Customer Support functions.

You will lead a team of 8–12 people, growing to around 20, and own the entire post-registration player journey — from the first Support interaction to long-term VIP management.

The role reports directly to the CEO.

WHAT YOU WILL DO

• Lead and develop VIP and Customer Support teams
• Own VIP segmentation, portfolios, bonus policy, retention, and reactivation
• Manage VIP performance: NGR, LTV, churn, and bonus cost
• Oversee 24/7 Support operations, shifts, SLA, service quality, and escalations
• Build an effective Support → VIP handover process
• Manage Support KPIs including FRT, CSAT, resolution time, and repeat contacts
• Handle critical VIP, payment, KYC, and player escalation cases
• Own QA, onboarding, and communication standards
• Hire and scale the team as the business grows
• Collaborate with Product, Payments, CRM, and Compliance teams

WHAT WE ARE LOOKING FOR

• 2+ years of experience in iGaming
• 1.5+ years leading a VIP, Retention, or Customer Support team
• Strong understanding of both VIP and Support operations
• Understanding of NGR, GGR, LTV, bonus cost, retention, and reactivation
• Experience with 24/7 Support, shift planning, and SLA
• Knowledge of KYC/AML and payment processes
• Experience with CRM and performance reporting
• English C1
• Spanish B1+ will be a plus
• Strong ownership and ability to handle critical situations

WILL BE A PLUS

• Mexico/LATAM iGaming experience
• Knowledge of SPEI and OXXO
• Experience building or restructuring VIP/Support operations
• Hands-on VIP portfolio management

WHY JOIN

• Fully remote
• Working hours: 10:00–19:00 Kyiv time, 5/2
• Competitive compensation based on experience
• Direct reporting to the CEO
• High level of ownership and influence
• Opportunity to shape both VIP and Support functions
• Growing team and direct impact on retention and revenue

Vreal Soft is a Ukrainian IT company developing mobile applications and websites. We have been working successfully for more than 7 years on the market of the States and Israel. The head office is located in Cherkasy, but we are constantly developing and expanding the horizons of cooperation to other cities, currently we have opened a branch in Dnipro.

The best interns are able to finish before the ending date of internship and start to work as “Junior MS Dynamics Developer”. Program is oriented for both professional experienced candidates and those who just have started their careers.

Requirements:

-Experience with .NET framework/.NET Core

-Knowledge of C# development, including areas: multithreading, interfaces, dependency injection.

Would be great to know:

-Experience with ASP.NET Core and ASP.NET Core MVC

-Knowledge of Azure basic services.

-Understanding REST API architecture.

-Experience with MS SQL

-Experience with the Entity Framework core.

-Ability to communicate well with process stakeholders and team members related to business requirements

-English Intermediate+ (written and spoken)

-Microsoft SharePoint, Microsoft Dynamics 365 services (Power Apps, Power Automate, Power BI, etc) will be a plus

What do we expect from you?

-Self-organization and independence at work

-Attention to detail

-Continuous learning

We offer:

-Competitive salary level;

-Financial growth

-Well-established internal communication in the company;

-Space for creativity and new perspectives;

-Continuous learning and the opportunity to develop their skills and competencies;

-Paid vacation and sick leave;

-Corporate English courses;

-Flexible work schedule;

-Interesting and driving tasks;

-And of course, a cool team and fun corporate parties.

If you feel that your skills meet these requirements, please send us your resume and cover letter for consideration. We look forward to your applications and are ready to welcome you to our team.

Elevate your career as an Odoo Project Manager/Business Analyst in our high-performing ERP division. You’ll work with a strong, ambitious team, lead end-to-end Odoo and AI solutions for established US enterprise clients, and build a high-profile international portfolio with full project ownership.

What you’ll actually be doing:

• Managing end-to-end delivery of Odoo ERP projects across implementation, go-live, and support stages
• Serving as the primary client contact, handling requirement alignment, scope management, and transparent expectation setting
• Controlling project budgets, scope creep, and change requests to ensure sustainable delivery
• Maintaining backlogs, timelines, and deliverables in JIRA and ClickUp
• Checking team hours, validating estimations against actuals, and preparing monthly billing reports
• Facilitating cross-functional alignment between Business Analysts, Developers, and Solution Architects
• Planning and coordinating go-live strategies and rollout readiness
• Incorporating proprietary AI automation tools and custom extensions into Odoo workflows

We’re looking for someone who:

• Has proven experience managing complex Odoo ERP implementations
• Demonstrates strong client management and solution-oriented problem-solving skills
• Combines Project Management with strong Business Analysis skills (ability to dive into business logic, workflow mapping, and solution design)
• Has hands-on experience with project budgeting, estimations, and JIRA/ClickUp
• Is willing and eligible for short-term business trips to the US for client meetings and on-site go-live phases
• Brings solid leadership skills focused on team alignment and clear stakeholder communication
• Actively uses AI tools in daily project management workflows
• Speaks English at an Advanced level

Sounds like a match? Drop us your CV, and let’s talk!

About the Project:
Team works on a globally distributed ad serving system that handles hundreds of billions of requests a day. You have the opportunity to take on project initiatives to improve the confidence, stability and delivery of our systems, tackle hard technical challenges, and contribute to a team of passionate individuals.

Today, our automated advertising platform is used by the world’s leading publishers and applications to transact with top brands around the globe enabling them to reach more than 1 billion consumers. The client  operates the largest independent Display Advertising Exchange and Supply Side Platform that automates the buying and selling of Display Advertising across all formats (banner, video) on all devices (desktop browsers, mobile devices, billboards). The client auctions over 20 Billion Ads on a daily basis in real time in less than 1/2 of a second each. It's a publicly traded company (NYSE: RUBI) headquartered in Los Angeles, California, USA.

Job Responsibilities

• Be responsible for designing and implementing build and test infrastructure, creating and enforcing good engineering practices, and evaluating product quality for various external and/or internal products
• Work on problems in a number of areas, including application performance.
• Build out our automated testing infrastructure to help us build reliable, scalable, high-quality products and services
• Participate in design and implementation of test infrastructure to support building and moving services into a Continuous Deployment environment
• Conduct research and create Proof of Concepts on new testing technologies/tools/concepts
• Design test strategies by analyzing and dissecting complex heavily integrated software systems
• Work collaboratively with fellow SDETs and developers to design, build and maintain a scalable, maintainable and flexible automation test framework
• Investigate root cause of issues to assist with finding the most comprehensive and robust solutions
• Collaborate closely with product, project and development teams to identify and resolve technical, business, and process related issues
  
  Requirements:
• 4+ years coding experience in Python along with experience in scripting languages.
• 4+ years of hands-on experience in software QA and test automation.

  Experience with RDBMS (MySQL, PostgreSQL), native SQL

• Experience with API testing (API smoke, regression, and end-to-end tests, including behavior-driven frameworks (Gherkin/ Cucumber/ behave or similar) and structured payload/ response validations (JSONPath, XML/ schema validation))
• Experience with backend testing (Solid understanding of backend and service testing, with a focus on performance, scalability, and security)
• Experience working with and configuring CI/CD (e.g., GitHub Actions, Jenkins)
• Experience with Kafka, Kinesis or similar streaming systems

  Experience with Linux.

• Shifted working hours 12pm till 9pm EEST timezone
  
  
  Nice to Have:
• Experience with agentic software development.
• Experience with Ad-serving protocols (VAST/VMAP, OpenRTB) or willingness to ramp quickly — most test scenarios validate VAST XML and OpenRTB bid/response structures directly)
• Hands-on experience with AWS services for deploying, testing, and monitoring applications in cloud environments.
• Exposure to browser-based UI test automation (Playwright, Cypress, or similar)
• Comfortable reading server-side code (Java or similar) to support root-cause analysis, even when not authoring in that language.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Brand Manager to join our team!

Requirements

• 4+ years of marketing experience. At least 2 years in a Brand Manager, Marketing Manager, or similar role
• Experience in iGaming, Betting, Gambling
• Experience creating and maintaining positioning, brand platform, Brand Book, Tone of Voice, brand guidelines
• Experience managing 360° brand campaigns involving multiple teams
• Understanding of the marketing mix from a brand perspective: Brand, Creative, Content, PR, Influence, SMM (communications side)
• Experience conducting marketing research (Competitor Analysis, Brand Health, CustDev, etc.)
• Experience developing and implementing positioning and brand strategies
• Experience working with ambassadors, influencers, sports clubs
• Skills in managing budgets for brand campaigns and special projects
• Solid command of analytics and understanding of key brand metrics
• Experience setting tasks, prioritizing, and coordinating cross-functional teams
• Strong communication and process organization skills
• English Upper-Intermediate (B2) or higher

Responsibilities

Brand strategy and positioning
– Developing and updating product positioning, Brand Book, Tone of Voice
– Owning the brand’s Visual/Content Direction, ensuring consistency across all channels
– Implementing brand strategy across cross-functional teams, accounting for regional specifics

Brand campaigns and special projects
– Launching brand and 360° campaigns, coordinating launches together with cross-functional teams
– Initiating and participating in special projects, sponsorship activations, and merchandise
– Overseeing workflow: timelines, quality, and alignment with brand strategy

Cross-team collaboration
– Working closely with Design, Copywriting, SMM, Product, Analytics, Country Management, and other teams
– Coordinating tasks between teams and monitoring execution of brand plans
– Removing operational blockers in brand workstreams

Brand project management
– Managing brand projects from task setup through final launch, including reviewing deliverables from cross-functional teams
– Creating briefs, assigning tasks, and monitoring execution
– Managing priorities and statuses of brand projects

Brand processes
– Maintaining and improving internal processes of the Brand Management team
– Optimizing cross-departmental collaboration on brand matters
– Ensuring documentation, briefs, and workflows stay up to date

Research and market
– Monitoring competitors and market brand activities
– Analyzing trends and identifying new opportunities for brand development
– Participating in research: Competitor Analysis, Brand Health, CustDev

Reporting
– Preparing regular status updates on brand projects
– Reporting on brand KPIs and campaign timelines
– Maintaining project documentation and keeping work trackers up to date
– Monitoring brand metrics: Brand Awareness, Brand Equity, Share of Voice/Search, CPM of brand campaigns

Benefits

• 🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
• 🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• 📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
• 🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
• 🏖Paid vacations, sick leave, personal event days, days off;
• 👨‍⚕️Corporate health insurance program for your well-being;
• 💵Referral program — enjoy cooperation with your colleagues and get a bonus;
• 📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
• 💁🏼‍♀️Rewards program for mentoring and coaching colleagues;
• ✈️In-house Travel Service;
• 🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
• 🎳Company events, team buildings.

About the Role

We’re looking for a Senior/Lead QA Engineer to take ownership of QA across the full product lifecycle – from shaping quality strategy and processes to ensuring reliable releases at scale. You’ll join a team building a leading browser-based video platform for live streaming, conferences, webinars, and online training, supporting thousands of simultaneous viewers.
This is a role with real ownership: you’ll raise QA standards, evolve testing processes, and introduce AI-driven testing practices while staying hands-on with the product. You’ll work closely with Product, Engineering, and Design to build quality into every stage of development and help shape the future of QA across the platform.

Requirements

• 7+ years in QA with a track record of shipping high-quality software
• Strong manual, exploratory, and risk-based testing skills
• Experience building QA strategy at team or product level
• Solid grasp of SDLC and Agile/Scrum
• Comfortable with defect tracking/test management tools (Jira, TestRail, Zephyr, etc.)
• Exposure to CI/CD (Jenkins, Maven, or similar) and cloud environments (AWS preferred)
• Experience testing web and mobile apps across browsers/platforms
• Upper-intermediate+ English
• Hands-on use of AI tools (ChatGPT, Copilot, etc.) for test design, defect analysis, test data, or documentation, plus awareness of AI’s limitations (hallucinations, inconsistency) and how to validate its output 

Nice to Have

• Experience with AI-powered testing platforms (Mabl, Testim, Applitools)
• Test automation exposure, or experience with flaky-test reduction
• Familiarity with testing AI/LLM-based APIs
• Experience mentoring QA engineers and leading QA initiatives across teams 

Responsibilities

• Define and evolve QA strategy across the product lifecycle
• Build and maintain test plans, cases, and scenarios
• Lead functional, regression, exploratory, and integration testing
• Own defect lifecycle and quality bug reporting
• Partner with engineering, product, and design on acceptance criteria
• Bring AI tools into QA workflows to boost efficiency and coverage
• Track QA metrics and mentor junior/mid-level QA engineers 

What We Offer

• Join a friendly, multinational Agile team building a high-scale platform, where you can shape QA strategy and introduce AI-enabled testing.
• Continuous learning and professional development, working alongside with top global players in the tech industry.
• Daily communication with native English speakers in a natural working environment.
• A hybrid setup that combines remote work with time together at our Lviv office.
• 18 paid vacation days, 10 paid sick days, and 11 paid Ukrainian public holidays.
  
  
  
  
  
  
  
   

We are a fast‑growing iGaming product operating across Tier‑1 markets and serving millions of users worldwide. Our Ukrainian team is ambitious, highly capable, and ready to scale. We are looking for a Chief Marketing Officer who will drive global growth, strengthen our brand, and lead marketing excellence across diverse regions.

🌐 Key Responsibilities:

• Strategic and operational leadership of the marketing function.

• Development and execution of a global marketing strategy focused on Tier‑1 markets.

• Ownership of brand positioning and communication strategy to ensure consistency across all channels.

• Management of performance marketing, affiliate, SEO, SMM, CRM, and media buying teams.

• Building and optimizing acquisition funnels with focus on ROI, CAC, LTV:CAC ratio.

• Identification and scaling of new traffic channels, including programmatic, influencer, and emerging platforms.

• Deep analysis of marketing performance, customer lifecycle, and market trends; providing actionable insights.

• Collaboration with product, analytics, and business teams to maximize financial performance.

• Development of retention and loyalty strategies tailored to Tier‑1 audiences.

• Oversight of compliance and responsible marketing practices in regulated markets.

📊 Required Experience:

• 4+ years of experience in marketing leadership roles, ideally in iGaming or FinTech.

• Proven track record of success in Tier‑1 markets.

• Strong expertise in traffic acquisition channels (ASO, PPC, FB, inApp, programmatic, SEO).

• Experience managing in‑house teams and external partners/agencies.

• Advanced analytical skills, ability to interpret complex data and optimize campaigns.

• Deep understanding of iGaming KPIs: deposits, ARPU, LTV, retention, fraud.

• English proficiency at C1+ level (mandatory); Ukrainian language proficiency is a plus for team collaboration.

• Strategic mindset combined with hands‑on execution skills.

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

This is 6-months contract with the possibility of extension, subject to headcount availability and business need.
 

Why this role exists:

This role exists to maximize value and minimize friction across our spend categories. You’ll help us stretch our budgets and accelerate operations by taking end-to-end ownership of the procurement pipeline—from requirements to signed contracts and renewals.
 

What you’ll drive:

Commercial Strategy & Outcomes

• Drive cost-saving and cost-avoidance initiatives through aggressive vendor negotiations, volume consolidation, and license optimization.
• Continuously review active agreements to flag commercial risks, redundant tools, and renegotiation opportunities.
• Track and report key spend metrics, realized savings, vendor performance, and contract renewal pipelines.

Discovery & Selection

• Translate internal stakeholder requests into clear procurement requirements and specs.
• Conduct targeted market research to identify alternative vendors and benchmark market pricing.
• Lead clear RFQ/RFP processes and build data-backed comparative analyses (total cost of ownership) to guide buy decisions.

Execution & Delivery

• Own the complete purchase lifecycle: vendor sourcing, commercial negotiations, contract routing, and execution.
• Partner closely with Legal, Finance, and InfoSec to resolve contract bottlenecks and maintain policy compliance.
• Manage tracking, subscription renewals, non-renewals, and administrative records across 1C ERP and Jira.

Stakeholder & Vendor Management

• Act as a trusted commercial advisor to internal teams, guiding them through procurement limits and approval workflows.
• Build pragmatic vendor relationships, resolve operational/billing disputes, and escalate performance failures early.
   

What makes you a GR8 fit:

Must-have:

• 4+ years of hands-on procurement experience managing indirect categories end-to-end.
• Proven track record of independently negotiating favorable commercial terms, pricing, and SLA structures.
• Experience running structured RFQ/RFP processes and conducting total-cost-of-ownership evaluations.
• Strong working knowledge of 1C ERP systems, Jira, and advanced Google Sheets (formulas, data modeling).
• Practical understanding of commercial contract terms and cross-functional sign-off workflows (Legal/InfoSec/Finance).
• High agency and ability to prioritize dozens of active requests and tight deadline renewals simultaneously.
• Upper-Intermediate English and fluent Ukrainian or Russian.

Nice-to-have:

• Degree in Business, Economics, or Supply Chain.
• Experience negotiating SaaS, IT, or digital service contracts.
• Background in optimizing procurement processes or automating manual purchasing steps.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

We’re looking for a Game Designer to join our team and work on our mobile game.

You’ll work closely with the Product Manager and other team members on designing and improving game features, mechanics and content.

What You’ll Do

• Design new game features, mechanics and gameplay systems.
• Develop and maintain clear game design documentation.
• Design and balance progression, rewards and gameplay systems.
• Work on quests, events, challenges and other game content.
• Analyze existing features and suggest improvements.
• Playtest features and identify gameplay and balance issues.
• Work closely with developers, artists and QA throughout feature development.
• Review implemented features and provide feedback.
• Research mobile games and competitors to identify interesting mechanics, features and trends.

• Iterate on designs based on feedback, testing and player behavior.

   

What We Expect

• 4+ years of experience in Game Design.
• Strong understanding of the mobile games market.
• Experience working on mobile games, preferably F2P.
• Solid understanding of core game design principles and player motivation.
• Experience designing gameplay mechanics, progression and rewards.
• Ability to create clear and structured game design documentation.
• Understanding of game development workflows and collaboration with developers, artists and QA.
• Strong analytical and problem-solving skills.
• Attention to detail.
• Ability to work independently on assigned features and take them from concept to implementation.

• Portfolio or examples of game design work.

   

Nice to Have

• Experience with LiveOps and mobile F2P games.
• Experience with game economy and monetization systems.
• Experience designing events and live game content.
• Experience working with Unity or similar game engines.
• Experience with game analytics tools.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs.
 

What you’ll drive:

Strategy & Business Growth

• Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities.
• Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability.
• Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption.

Client Advocacy & Discovery

• Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams.
• Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
• Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development.

Delivery & Operational Excellence

• Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.
• Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.
• Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.

Cross-Team Leadership & Expertise Transfer

• Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.
• Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.
   

What makes you a GR8 fit:

Must-Have

• 3+ years of experience on the B2B Platform Provider side in iGaming (either as an Account Manager or in a similar client-facing platform role).
• Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally.
• Fluency in Russian or Ukrainian; English proficiency at B2 level or higher.
• Deep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks, and marketing challenges.
• Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients.
• Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana).
• Resilience and empathy in communication.
• A strong problem-solving mindset with the ability to handle unfamiliar tasks or systems.
• Excellent time management skills and ability to prioritize effectively.
   

Nice-to-Have

• Experience training or mentoring junior Account Managers.
• Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).
• A strong network of existing operator contacts in the iGaming industry.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to own and drive the frontend mobile architecture across our flagship products. You’ll help us scale real-time user experiences to millions of active users by delivering high-throughput, low-latency Flutter applications while elevating engineering standards across our development teams.
 

What you’ll drive:

Strategy & outcomes

• Own high-level mobile system architecture, defining patterns that keep our mobile apps stable, modular, and fast.
• Translate business goals into robust technical blueprints, making clear decisions on system trade-offs.
• Establish engineering benchmarks for app startup times, memory footprint, and frame rates.

Discovery & decisions

• Evaluate new mobile technologies, frameworks, and tools to solve complex scale problems before they impact production.
• Design and execute migration strategies (including native add-to-app integrations) to modernize legacy codebases seamlessly.
• Define and enforce security baselines, including certificate pinning, obfuscation, and anti-tampering logic.

Delivery & execution

• Contribute hands-on code to critical, high-complexity systems and core framework libraries.
• Lead incident response and root-cause analysis for high-severity mobile production issues.
• Optimize app performance, diagnosing UI/raster jank, memory leaks, and CPU-heavy operations using Dart Isolates.

 Stakeholder & cross-team alignment

• Partner with Product Managers, Heads of Streams, and Team Leads to align technical roadmaps with product release schedules.
• Standardize CI/CD pipelines, release automation (fastlane), and store submission processes across all mobile teams.
• Align architectural patterns across cross-functional streams to prevent technical fragmentation.

People & technical leadership

• Mentor senior and mid-level engineers, running code reviews that raise the overall quality bar.
• Support Team Leads in crafting technical Personal Development Plans (PDPs) for mobile engineers.
• Drive engineering culture through technical write-ups, architecture reviews, and internal knowledge-sharing sessions.
   

What makes you a GR8 fit:

Must-have

• 7+ years in commercial software development, with 3+ years dedicated to Flutter/Dart and hands-on experience in native iOS (Swift) or Android (Kotlin).
• Strong system design and architectural thinking, paired with deep mastery of Dart internals (isolates, async, null safety) and Flutter's rendering pipeline.
• Deep understanding of software engineering best practices, including state management (Bloc or Riverpod), testing (unit, widget, integration), and monorepos (Melos).
• Proven ability to balance technical quality vs delivery speed, taking full ownership and accountability for technical decisions and outcomes.
• Hands-on experience with high-frequency real-time data handling (WebSockets, long-lived connections, protobuf/JSON serialization) and mobile security standards.
• Effective technical communication skills across engineering and non-engineering stakeholders, with an ability to work smoothly in cross-functional environments (Product, Delivery, Ops).
• Mentorship and people development mindset, with experience guiding engineers through code reviews, technical roadmaps, and personal development planning.

Nice-to-have

• Hands-on experience with native add-to-app Flutter integration strategies and incremental migrations.
• Experience building CMS-driven or Server-Driven UI frameworks.
• Familiarity with dynamic localization, per-market feature toggles, deep linking at scale, and multi-jurisdictional app deployment.
• Practical experience profiling mobile app performance (DevTools, Impeller engine, jank diagnosis, memory leak isolation).
• Familiarity with App Store / Google Play review requirements for gambling and betting applications.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect client trust and deliver seamless technical problem resolution for our B2B partners. You’ll help us maintain strict SLA commitments and uninterrupted platform availability by taking full ownership of complex L1 support cases, system alerts, and critical incident coordination.
 

What you’ll drive:

Ticket Ownership & Technical Investigation

• Independently validate, investigate, and resolve complex B2B tickets using server logs, monitoring tools, and Browser DevTools.
• Replicate user-reported issues to isolate root causes across APIs, client-server interactions, and integration layers.
• Review incoming technical fixes from L2/L3 teams to ensure solutions are fully tested and directly address client needs before closing tickets.

Incident Response & Operational Execution

• Coordinate L1 incident workflows during outages, including hosting incident calls, maintaining technical timelines, and issuing public status updates.
• Monitor real-time platform alerts, instantly triaging anomalies to prevent potential SLA breaches.
• Proactively drive backlog management, ensuring clear client follow-ups and transparent delay notifications.

Collaboration & Knowledge Sharing

• Translate complex technical root causes into actionable, human-readable updates for clients and non-technical stakeholders.
• Guide Junior Specialists on investigation techniques, log analysis, and effective ticket routing.
• Escalation path management: Route fully documented, edge-case issues to L2/L3 engineering teams with detailed diagnostic data.
   

What makes you a GR8 fit:

Must-Have

• 1+ years of experience in B2B Customer Support, Technical Support, Service Desk, Application Support, or operations in a B2B SaaS or high-load digital environment.
• Hands-on experience analyzing server logs, administrative back-office tools, and Browser DevTools.
• Practical knowledge of ticketing platforms (Jira/JSM, Zendesk, or ServiceNow) and incident workflows (L1–L3 framework).
• Proven ability to coordinate critical incidents (organizing response calls, tracking timelines, writing client updates).
• Flexibility to work full-time on a shift-based, 24/7 rotating schedule (including nights, weekends, and holidays).
• B1–B2+ English proficiency alongside fluent Ukrainian or Russian for technical documentation and internal communication.

Nice-to-Have

• Direct experience in iGaming, fintech, or payment processing ecosystems.
• Basic understanding of API structures and HTTP request/response payloads.
• Prior experience managing incident response tools like Statuspage.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an IT Recruiter to join our team.

What will your responsibilities include:
 

• Using resources to search for candidates: linkedin, djinni, job sites, boolean search, x-ray search;
• Evaluating resumes and professional skills of candidates;
• Supporting communication with candidates during the selection process;
• Maintaining a database of candidates, updating information.
• Conducting interviews with candidates
   

What we expect from a candidate:

• Experience in recruiting from 2 years
• Experience in searching on platforms Linkedin, Djinni, Work.ua, etc.
• English level: Upper-Intermediate or higher
   

What we offer
 

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: timely payment for compensation for services
• Personal Equipment Policy: equipment is provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: we regularly gather to discuss new trends, share insights, and elevate one another.
• Community: at NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: we encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: a friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
  
   
  We are waiting for you on our team!

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What you will do

• Research relevant companies and contacts
• Find and verify professional email addresses
• Build, clean, and maintain prospect databases
• Set up and manage cold email campaigns in Instantly or similar platforms
• Manage 20+ sending accounts and up to ~2,000 emails per day
• Monitor mailbox health, deliverability, bounce and spam rates
• Add or replace sending mailboxes when needed
• Monitor campaign performance and identify issues
• Keep campaign data organized and provide short daily updates

What we are looking for

• Hands-on experience launching and managing cold email campaigns
• Experience with Instantly, Smartlead, Lemlist, Reply.io, Snov.io, Mailshake, or similar tools
• Understanding of deliverability, mailbox health, sending limits, bounce and spam rates
• Experience finding and verifying professional emails
• Experience working with multiple sending accounts
• Strong attention to detail and ability to work with large databases
• English B1+
• Full-time availability 16:00−00:00 Kyiv time Important: experience only in Data

Research, LinkedIn lead generation, or database building without hands-on cold email outreach is not sufficient for this role.

Nice to have

• Experience with Apollo, Clay, Hunter, Snov.io, NeverBounce, ZeroBounce, or similar tools
• Familiarity with CRM systems and outbound sales workflows
• Understanding of email warm-up and basic domain authentication principles
• Experience in B2B prospecting, lead generation, recruitment research, or email marketing
• Knowledge of Google search operators and other contact research techniques

What we offer

• Fully remote, full-time cooperation
• Stable working hours aligned with the US market: 16:00—00:00 Kyiv time
• Direct cooperation with a US-based software company
• Paid vacation and sick days
• English lessons and speaking clubs
• No time-tracking software
• Structured and personalized onboarding
• A short paid trial period lasting 5−10 working days
• Opportunities for professional growth within the team.
• Support from a mentor during onboarding
• Opportunities for professional growth and increased ownership within the team
• Compensation reviews based on performance

Hiring process

1. Introductory interview with Come Back Agency
2. Professional interview with the client’s representative
3. Short paid trial period
4. Final offer and onboarding

When applying, please briefly mention your cold email experience, platforms used, approximate number of sending accounts, and daily email volume.

You can also apply through our website: comeback.ua.