Content Manager

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are growing and are looking for an experienced and proactive Content Manager who will serve as a key link between clients and contractors, help establish effective processes, and contribute to the product’s development as we scale up.

Requirements:
- 2+ years of relevant experience as a Content Manager;
- Experience working with a CMS / admin panels;
- Understanding of the principles of high-converting landing pages and banners;
- Understanding of the structure and logic of CRM communications (email, push, SMS): which blocks an email is built from, how to spec text and design;
- Ability to set clear tasks for copywriters, designers and translators and work with briefs;
- English B1+ (Intermediate) — for localization and working across different geos;
- Ability to handle large volumes of information in a multitasking mode, with strong attention to detail.

Will be plus:
- Experience with CRM flows and channels (email, push, SMS, WhatsApp, Telegram);
- Experience localizing content for different geos;
- Experience preparing content for new geo and product launches;
- Familiarity with task managers (Asana);
- Understanding of web marketing and a desire to grow in it.

Responsibilities:
1. Content task management & segmentation:
- Receive and segment content creation tasks: CRM, banners, landing pages, communications, SMM and more;
- Distribute tasks between copywriters, designers and translators, set clear briefs and specs;
- Plan the structure and logic of materials, accept deliverables and check them against the brief, localization and promo requirements;
- Act as the link between CRM / SMM / product / marketing and design.

2. CRM & communication flow updates:
- Update and rework CRM flows, plan the structure of emails and the logic of communications (which blocks an email is built from, how to spec text and design);
- Prepare and refine copy for Email, Push, SMS, WhatsApp, Telegram and other channels;
- Adapt communications to segments and scenarios, respecting each channel's length and format constraints;
- Prepare content for reactivation and promo campaigns, bonuses and offers.

3. Admin panel / CMS work:
- Upload, update and publish content on the site via the admin panel / CMS: banners, promos, bonus pages, texts;
- Keep visual and text content up to date; verify the accuracy of information, promo terms and correct display;
- Check the correctness of content published on the product;
- Prepare content for new geo launches, currency setup and localization; sync content across the site, bonuses and CRM.

4. Initiatives to improve product, design and brand communications:
- Monitor content and user journeys on the site, spot issues in UX texts and communications, create tasks and see them through to update;
- Analyze competitor and market content;
- Propose and implement improvements, new formats and content mechanics;
- Contribute to optimizing publishing processes and cross-team collaboration; document processes and create templates and checklists.

What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.