Jobs at Djinni

We are looking for a Senior Solution Engineer to join our team and support the successful integration and deployment of autonomous systems.
 

In this role, you will serve as the primary technical interface for partners, helping them integrate and deploy software and hardware solutions into their platforms. You will work closely with partners to understand their technical requirements, configure and adapt existing solutions, contribute to software development, and ensure successful implementation.
 

You will collaborate with cross-functional engineering teams to solve complex technical challenges, support product improvements, and help deliver reliable, high-quality solutions. This role is ideal for an engineer who enjoys combining hands-on technical work with customer collaboration and system-level problem solving.
 

Responsibilities:

• Serve as the primary technical point of contact for partners throughout integration and deployment projects
• Integrate partner systems with software and hardware solutions both remotely and on-site
• Configure, customize, and adapt existing solutions to meet partner requirements
• Contribute to the development of software solutions, from standalone applications and plugins to the main software codebase
• Manage software releases, including build preparation, release creation, testing, and resolving release-related issues
• Validate software releases before they are delivered to operational teams
• Collaborate with product and engineering teams to deliver new features and improvements
• Translate partner requirements into clear technical specifications aligned with product capabilities
• Troubleshoot software, hardware, and system integration issues, escalating complex challenges when required
• Support system validation, field testing, and deployment activities
• Contribute to technical documentation and continuous improvement of engineering processes
   

Requirements:

• Experience working directly with partners or customers in a technical engineering environment
• Strong proficiency in Python, C++, and Linux (Ubuntu)
• Experience integrating hardware components into embedded systems
• Basic hands-on hardware experience and understanding of fundamental electronics principles
• Solid understanding of embedded communication protocols (CAN, I2C, SPI, etc.)
• Experience with electrical and/or mechanical system design
• Ability to design wiring diagrams and apply best practices to minimize electrical interference
• Understanding of control theory and flight control
• Hands-on experience with multicopter and fixed-wing UAVs
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Willingness to travel for on-site integration, testing, and deployment activities
   

We Offer:

• Official employment under Ukrainian labor law
• Military booking
• Medical insurance
• Individual English lessons
• Stock Options
• Opportunity to work on cutting-edge UAV systems and grow professionally

Complete interview process:

• Intro call with recruiter → HR interview → Technical interview → Final interview with the team's leadership → Pre-offer → Security check

#WeAreIn for jobs that impact everyone's life. What if your ideas could change the way the world connects, powers up, or thinks? As an Embedded Systems Engineer on our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. Are you in?

Your Role

Key responsibilities in your new role

• Be responsible for firmware development for the MCU system and peripherals
• Implement drivers and middleware that enable hardware capabilities according to business specifications
• Work with an international team on cutting-edge technology
• Contribute to the innovative advancement of the company’s MCU solutions

Your Profile

Qualifications and skills to help you succeed
 

• A university degree in Computer Engineering, Computer Science, Electronics, or similar domain
• At least 3–5 years of experience in embedded solutions development
• Strong knowledge of Embedded C
• Good understanding of MCU peripherals
• Strong knowledge of communication interfaces like I2C/SPI/UART
• Good knowledge of make-build systems and Git

• At least an intermediate level of English

   

Please send us your CV in English.

WHAT YOU'LL DO

Own both the strategy and the execution

• Build and own the GTM motion — who we sell to, how we reach them, what we lead with, and how we iterate based on what actually works.
• Map the competitive landscape — understand where Whitelark sits among payment orchestrators, in-house solutions, and adjacent platforms, and how the market is shifting.
• Translate market signals into product direction — work directly with the engineering and product team to align the technical roadmap with commercial opportunities. You're the voice of the market in the product conversation.
• Identify and develop partnerships — PSPs, acquirers, integrators, and ecosystem players that accelerate distribution or expand the product's value.
• Run enterprise conversations end-to-end — from initial outreach through deal close.
• Build the intelligence layer — market trends, customer pain points, win/loss patterns, pricing dynamics. Make this institutional knowledge, not tribal.

WHAT WE'RE LOOKING FOR

Domain-deep, commercially sharp, technically fluent

• Payments domain expertise — you understand acquiring, routing, processing, settlement, chargebacks, and the compliance stack (PCI DSS, AML, 3DS, open banking) without needing a primer.
• B2B SaaS business model fluency — you know how to position a platform product, structure commercial terms, and think about land-and-expand revenue, not just first deals.
• Competitive market awareness — you're familiar with the payment orchestration landscape and adjacent players, and you have a perspective on how Whitelark is differentiated.
• Hands-on GTM experience — you've built a go-to-market motion before, not just managed one that someone else designed.
• Cross-functional range — you're comfortable in a technical roadmap conversation and can give engineering and product teams market context they can actually act on.

We’re a fast-growing outsourcing IT company that’s been around for 13 years, and we’re on the lookout for a Scrum Master for a long-term product-driven project.

You’ll be joining a multi-team Smart City software ecosystem built for the Middle East market. It’s a fully agile product-driven setup, with real users and real impact.

You’ll work mostly on the team level with 2–3 cross-functional Scrum teams, helping them stay focused, deliver value, and continuously improve. If you enjoy empowering teams and love seeing progress happen, let’s talk! 

Requirements:

• 3+ years of proven experience as a Project Manager or Scrum Master in a software development environment, including at least 2 years specifically as a Scrum Master in product teams.
• Hands-on facilitation, mentoring, and coaching skills.
• Solid knowledge of Agile approaches and frameworks (Scrum, Kanban) and the ability to apply them pragmatically.
• Experience working with multiple teams simultaneously.
• Experience with team and process metrics (including delivery metrics).
• Understanding of software development lifecycle and delivery principles.
• Understanding of modern engineering culture and practices (e.g., CI/CD, test automation, DevOps culture, feature flags, pair programming, etc) and ability to support their adoption within teams.
• Practical experience in change management.
• Strong systems thinking, empathy, active listening, and critical thinking.
• Ability to explain complex concepts simply and clearly.
• Proficiency with project management software and tools.
• Problem-solving skills and the ability to adapt to changing circumstances.

Nice to have:

• Agile certifications (PSM, KMP, etc.)
• Understanding of change management in complex environments.
• Experience with scaling frameworks (LeSS, Nexus, etc.)
• Experience working in a project-based environment

Responsibilities:

• Analyze current team processes and build a roadmap for improvement.
• Define and track team/process/delivery metrics and visualize progress.
• Coach and mentor teams to foster growth, autonomy, and self-management.
• Collaborate with the Product Owner to improve backlog refinement and goal-setting processes.
• Identify risks and remove impediments, including dependencies and bottlenecks.
• Support cross-team collaboration and communication with stakeholders.
• Facilitate team events: Daily Scrums, Sprint Planning, Reviews, Retrospectives – while empowering teams to lead these sessions themselves.
• Promote a healthy team dynamic, facilitate conflict resolution, and monitor team health via observation and 1:1s.
• Mentor teams on Agile practices, Definition of Done, and effective tooling.
• Encourage and support the adoption of strong engineering practices like continuous delivery, use of feature flags, test automation, clean code, frequent refactoring, and fast feedback loops to help teams deliver high-quality, reliable software.
• Lead internal workshops/trainings on Agile techniques and tools.
• Ensure transparency through effective visualization (e.g., product goals, sprint targets, metrics).
• Work with PO and stakeholders on roadmap communication and sprint-to-product goal alignment.
• Continuously improve the Product Backlog Refinement process:
• Teach effective PBI creation and splitting techniques
• Support technical task prioritization
• Ensure backlog clarity, order, and visibility

What We Offer:

• Competitive salary
• Loyal, open-minded management and the ability to influence decision-making
• A collaborative and innovative environment with room for professional growth

We're looking for night shift Customer Support Agents to join our team! If you're a night owl who enjoys helping people and solving problems, we'd love to meet you.
 

What you'll be doing:

• Chatting with customers and helping them with their questions via chat, email, phone calls, and other channels
• Keeping in touch with your teammates throughout your shift so you can solve issues together
• Making sure every customer gets a friendly, clear, and helpful experience
   

What we're looking for:

• Got customer support experience? Awesome!
• No experience? That's totally okay too. If you're eager to learn, we'll teach you everything you need to know
• You're available to work night shifts (23:00 – 07:00)
• You stay calm when things get busy and genuinely enjoy helping people
• Your English is C1+ in both speaking and writing
   

What you'll get:

• Fully remote work - work from wherever you're most comfortable
• Extra bonuses for every night shift 🌙
• Full onboarding and training, so you'll never feel lost
• A friendly startup team
• Plenty of opportunities to learn, grow, and build your career in customer support
   

If helping people, solving problems, and working nights sounds like your thing, we'd love to hear from you! ✨

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact:
As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you’ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.

This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You’ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team’s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.

In This Role You'll Get To:
Scope & Impact

• Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.
• Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team’s primary owner of database reliability and performance.
• Ensure ThredUP’s infrastructure evolves to support scale, resilience, and developer productivity.

Technical Execution

• Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.
• Drive improvements in CI/CD, observability, networking, and security across the platform.
• Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.
• Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.

Database Engineering

• Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.
• Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.
• Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.
• Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).
• Partner with application teams to remove N+1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.
• Design, execute, and regularly validate backup and disaster-recovery procedures.

Ownership

• Act as an expert in infrastructure design, performance, and operations across multiple systems and services.
• Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.
• Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.

Leadership & Collaboration

• Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.
• Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.
• Advocate for best practices in reliability, security, and cost management.
• Ensure knowledge is shared within the team, reducing single points of failure.

What we are looking for:

• 6+ years of relevant industry experience with a Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.
• Demonstrated experience performing zero-downtime schema changes with safe rollbacks.
• Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.
• Expertise in AWS (EKS, RDS, IAM, cost optimization).
• Proficiency with Kubernetes and Terraform.
• Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD – one or more).
• Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.
• Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).
• Scripting and automation skills (Python, Bash, or similar).
• Excellent communication and collaboration skills.

Additional skills that are a plus:

• Experience with Teleport (or similar DB proxying) and IAM DB authentication.
• Experience tuning Postgres autovacuum and designing partition-based retention policies.
• Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.
• Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).
• Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).
• Knowledge of network security, vulnerability management, and incident response best practices.
• Experience with Rollbar or centralized logging pipelines.
• Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).
• Prior leadership in scaling platforms for e-commerce or high-growth startups.

Hey there! 👋

We're looking for an expert full-stack React/Node.js engineer with experience in building AI tools to join our growing team! You would be joining a truly fast-growing team and working on a product that is already having a significant impact in the United States. 

Although this position expects you to be a full-stack engineer, your focus will be mostly on the back-end infrastructure and the optimization of the existing product architecture (80% back, 20% front).

Our preferred candidate will have: 🦄

• Strong experience with building scalable back-end infrastructure;
• Working with high-load systems;
• Optimizing systems with relational databases (PostgreSQL);
• Extensive experience with Elasticsearch;
• Clear demonstration of leadership initiatives in optimizing & scaling cloud infrastructure;

We also expect from you the following: 🎯

• English: Advanced (C1+, initial screening is conducted in English);
• B.Sc. in Computer Science or similar;
• Excellent communication, collaboration, problem-solving, and analytical skills;
• 5+ years of writing commercial React.js and Node.js apps;
• Extensive experience with SQL-based databases;
• Extensive experience with Amazon Web Services;
• Understanding of LLMs and their application to building web applications;

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work and flexible working hours (our team is 100% remote);

- Opportunity to join an international team of a fast-scaling startup;

- Leadership initiatives;

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to reach out if you have any questions!

Best regards,

Universium Team ❤️

Code&Care - is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for Email Deliverability Specialist.

About the Role
We’re looking for an experienced Email Deliverability Specialist to ensure high inbox placement, maintain domain reputation, and optimize large-scale outbound and transactional email systems.

Key Responsibilities
• Monitor and improve email deliverability across campaigns and domains
• Set up and maintain SPF, DKIM, DMARC, and other authentication protocols
• Manage domain and IP warm-up strategies
• Analyze bounce rates, spam complaints, and sender reputation
• Work with marketing and sales teams to optimize outreach performance
• Troubleshoot deliverability issues and coordinate with ESPs (e.g., Google Workspace, SendGrid, Mailgun)
• Implement best practices for cold email and automated sequences

Requirements
• Proven experience in email deliverability or email infrastructure
• Strong understanding of SMTP, DNS, and authentication protocols (SPF, DKIM, DMARC)
• Experience with email tools (e.g., Instantly, Smartlead, HubSpot, Lemlist, etc.)
• Familiarity with Google Postmaster Tools and inbox placement testing tools
• Analytical mindset with ability to interpret deliverability metrics
• Experience working with multiple domains and scaling outbound campaigns is a plus

• Upper-Intermediate+ English

Nice to Have
• Experience with cold outreach at scale
• Knowledge of anti-spam laws (CAN-SPAM, GDPR)
• Basic scripting or automation skills

What the company offers:
• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

We’re looking for a skilled PHP Team Lead who's passionate about building reliable backend systems, enjoys working on high-load, scalable architectures, and is ready to lead a team of backend engineers while helping drive our product's performance and stability.

Our day-to-day backend stack includes: PHP, Symfony, MySQL, PostgreSQL, Redis, RabbitMQ, REST APIs, PHPUnit.
 

About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 5 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top tech partners, including Meta, LinkedIn, Google, Snapchat, and TikTok to provide advanced tracking capabilities.
 

Key tasks:

• Lead and develop the team, including hiring, onboarding, performance reviews, and professional growth.
• Manage task and resource allocation, prioritization, and day-to-day team operations.
• Track team performance, provide regular feedback, and ensure predictable delivery.
• Foster collaboration and continuous improvement, while proactively managing risks, blockers, and dependencies. 
• Develop new user-facing features.
• Optimize the application for maximum speed and scalability.
• Participate in code reviews and architecture decisions.
• Write functional tests.

Your background:

• 5+ years of active experience with PHP, with a strong understanding of the latest versions.
• Strong knowledge and practical experience with Symfony Framework (3+ years).
• 2+ years of experience in a Team Lead / management position.
• Experience with API-based systems (REST, RPC).
• Significant experience with high-load databases.
• Experience with SQS/RabbitMQ or similar technologies.
• Experience with Redis/Memcache or similar technologies.
• Experience writing unit and functional tests.
• Experience with Docker configuration.

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let's get started!

We’re looking for a Solution Expert to join our Client Support team and become the go-to person our clients trust when something isn’t working the way it should.

You’ll own a queue of cases from the moment they land until they’re resolved, working across our support portal, email, and phone. Our platform runs ticketing and live event management, so if you’ve worked in that world before, great, and if you haven’t, we’ll teach you. What matters more is that you’re genuinely curious about how things work, patient enough to walk someone through a fix, and quick enough to think on your feet when the queue gets busy.

What you’ll do
 

• Get to know the platform inside and out so you can troubleshoot with confidence rather than guessing.
• Triage incoming cases and turn client questions into clear, practical solutions, explained in plain language, whether you’re writing an email or talking someone through it live.
• Dig into reported issues: reproduce the behavior, find the cause, and either fix it or hand it off to a Technical Solution Expert with a clean, complete summary.
• Run walkthroughs and consulting sessions when clients are learning something new, and keep them in the loop throughout the life of a case so they never have to chase you for an update.
• Add what you learn to the team’s knowledge base and training materials, so the next person doesn’t have to solve the same problem from scratch.
• Notice the patterns behind recurring issues and speak up about product gaps or process fixes.
• Stay flexible around on-sales and the natural seasonality of live events, since that’s when clients need you most.

What you bring
 

• Client-facing support or service desk experience, ideally at a SaaS or tech company, and a real track record of turning a confused client into a happy one.
• Strong written and spoken English, with the knack for explaining something technical without the jargon.
• A methodical troubleshooting mindset: comfortable in web applications, able to read configuration settings and make sense of error messages, and unafraid of a tricky case.
• Experience working against SLAs inside a ticketing or case management system, and the ability to juggle a queue where priorities shift by the hour.
• Comfort with Windows and/or macOS, browsers, and everyday internet tools.
• A plus if you’ve trained clients on software before, or if you know the ticketing and live events world already.

What we look for in a teammate

Technical skill gets a case solved. Attitude is what makes a team actually work. We want someone proactive and dependable, the kind of person who picks up the hard case, shares what they learned from it, and helps a teammate without being asked twice. You flag risks early, follow up before a client has to chase you, and stay steady when the queue gets loud. You’re curious enough to keep learning the product and the industry on your own, and open enough to take feedback as well as give it.

IT Department Pro is a growing IT studio working with web, mobile, design, and digital projects.

We are looking for an ambitious Lead Generation and Marketing Manager who wants to grow in B2B marketing, lead generation, SMM, and business development.
 

What You’ll Do

• Research potential clients and target companies.
• Build and maintain lead databases.
• Run LinkedIn and email outreach campaigns.
• Communicate with prospects and qualify leads.
• Manage company social media and support content creation.
• Prepare posts, case studies, and marketing materials.
• Test new lead generation channels and approaches.

• Track results and improve campaign performance.

   

Requirements

• 6+ months of commercial experience in marketing, SMM, lead generation, sales development, or a related field.
• English B1+.
• Good written communication skills.
• Basic understanding of digital marketing and social media.
• Ability to research information and work independently.

• Proactive mindset and willingness to learn quickly.

   

Nice to Have

• LinkedIn or cold email outreach experience.
• Experience with CRM or lead generation tools.
• Basic knowledge of the IT services market.
• Experience with Canva, Figma, AI tools, SEO, or PPC.
• Part-time work is possible during the probation period, with the opportunity to transition to a full-time role.

• As you grow into the role, you’ll also receive performance-based bonuses tied to successfully closed deals.

   

What We Offer

• Work in a small and growing IT team.
• Real influence on the company’s marketing and growth.
• Freedom to suggest and test your own ideas.
• Opportunity to grow into Marketing, Growth, Lead Generation, or Business Development roles.
• Practical experience with real clients and IT projects.

We are looking for someone who wants to understand not only how to create content, but how marketing turns into leads, meetings, and new clients.

Hi! We’re an IT outsourcing agency working with international clients, mainly through Upwork. We’re looking for a Sales / Business Development Manager who will manage the sales process from the first message to a signed contract.

What you’ll do

• Search for relevant projects and clients on Upwork.
• Write personalized proposals for specific client needs.
• Communicate with leads in English and clarify project requirements, scope, budget, and timeline.
• Follow up with leads and move deals through the sales pipeline.
• Close deals and hand projects over to the delivery team.
• Help find and match Developers, QA Engineers, Designers, PMs, and other specialists for new projects.
• Maintain relationships with existing clients.
• Track leads, deal statuses, and weekly sales results.

What we’re looking for

• English — Intermediate (B1) or higher.
• Experience in Sales, Business Development, Lead Generation, or Client Management.
• Upwork experience is a strong advantage, but not required.
• Strong communication and negotiation skills.
• Confidence in follow-ups and handling objections.
• Result-oriented and comfortable working with sales metrics.

What we offer

• Base salary + KPI bonus + commission from closed deals.
• Clear and transparent KPIs.
• Full-time position.
• Office in Lviv.
• Working hours partially aligned with the US time zone.
• Established Upwork agency profile and existing processes.
• Training and support from the team.

We’re looking for someone who wants to grow in B2B IT Sales and directly contribute to the company’s growth.

Interested? Send us your CV - we’d be happy to talk.

About Us 

We're hiring on behalf of our partner — a company that powers the operations behind regulated and high-risk industries. 

They give fast-moving businesses in these spaces the structure, compliance and talent they need to scale — without slowing down.

Some things don't show up in a report until it's too late. Our partner is looking for someone who spots them anyway.

About the Role

They're hiring an AML & Compliance Analyst with hands-on experience in KYC/AML operations within crypto, iGaming, or FX.

This isn't a purely strategic or audit-only role — you'll be in the day-to-day: reviewing customer files, checking transaction alerts, verifying due diligence, screening for sanctions and PEPs, and making judgment calls on what needs to be escalated. On top of that, you'll help build and refine the quality processes that make all of this faster and more accurate over time.

You'll work closely with Compliance, Operations, and Management, owning both the daily casework and the bigger-picture improvements. If you've operated in high-speed, high-volume environments before and know how to stay sharp when things move fast, keep reading.

What We're Looking For

This is a role for someone who's hungry to build, not just maintain. You'll get the most out of it if you:

• Come from crypto, iGaming, or FX and have real, hands-on experience with KYC and AML operations — not just theory
• Take high ownership by default — you don't wait to be told, you see what needs doing and do it
• Are proactive, spotting risks and gaps before they're flagged by someone else
• Thrive under pressure in fast-moving, high-volume environments with constant case queues and shifting priorities
• Have a genuine appetite to learn — regulations, red flags, and industry tactics evolve fast, and you want to stay ahead of them, not catch up
• Are adaptable, comfortable moving between casework, investigations, and process improvement without losing accuracy
• Want to build something real — a stronger AML function because you were in it

What You'll Own

• Handle day-to-day KYC/AML casework — review customer onboarding files, verify identity and source-of-funds documentation, and conduct ongoing due diligence in line with risk-based procedures.
• Monitor transactions & detect red flags — review alerts, transaction patterns, and customer activity to identify unusual or potentially suspicious behavior in real time.
• Screen for sanctions, PEPs, and adverse media — run and assess screening results, resolving true/false positives accurately and efficiently.
• Investigate & escalate — assess suspicious activity, document findings, and escalate cases (including SAR/STR-level decisions) in line with internal procedures and regulatory requirements.
• Build & improve quality controls — develop, implement, and maintain QA processes that keep casework accurate and consistent as volume grows.
• Identify risks before they escalate — conduct regular audits and reviews of internal processes and controls to catch gaps early.
• Strengthen AML processes — work with Compliance and Operations to refine controls, procedures, and reporting accuracy based on what you see in the day-to-day.
• Own compliance communications — monitor incoming compliance-related emails, flag what's urgent, and escalate to management without delay.
• Manage multiple priorities — juggle live casework, investigations, and QA projects simultaneously, without losing accuracy or organization.
• Stay ahead of change — continuously build your knowledge of AML/KYC regulations, risk indicators, and best practices specific to crypto, iGaming, or FX.

What You Bring

• 2+ years of hands-on experience in KYC/AML operations, transaction monitoring, or financial crime prevention — ideally within crypto, iGaming, or FX
• Practical, working knowledge of KYC procedures, customer due diligence, sanctions/PEP screening, and SAR/STR processes
• Solid understanding of AML regulations, risk-based approaches, and compliance best practices in fast-moving financial environments
• A sharp, analytical, investigative mindset — you notice inconsistencies and patterns others miss
• Comfort operating with high ownership and autonomy, proactively identifying what needs to happen next
• Strong organizational skills and the ability to prioritize under pressure and tight deadlines
• Exceptional attention to detail
• A genuine self-learner mindset — curious, adaptable, and always looking to sharpen your regulatory and technical edge
• Strong written and verbal communication skills, with the confidence to raise findings and escalate concerns clearly
• Bachelor's degree in Finance, Accounting, Business Administration, or related field (relevant industry experience weighed heavily)

What You'll Get

• Competitive salary aligned with your experience
• Comprehensive benefits package
• Continuous professional development in a space that never stops evolving
• A fast-paced, high-ownership environment where initiative is rewarded and compliance is treated as a competitive edge, not a formality
• Direct collaboration with Compliance, Operations, and Management, with real influence over how casework and controls evolve
• A role built for people who want to build, not just maintain

Think You Have the Eye for Risk?

If you come from crypto, iGaming, or FX and know your way around a KYC file as well as you know AML regulation — if you question procedures instead of just following them, and you're hungry to build something stronger — this is your next challenge.

We are looking for a candidate for the Business Analyst position to join a telecom operator project.

Responsibilities

• Analysis of the business needs of the internal/external customer, taking into account possible limitations and developing the solution architecture
• Expert evaluation of the customer’s project documentation (briefs, concepts, etc.)
• Agreement of requirements between the internal/external customer and other parties to the process
• Design of technical solutions and managing their life cycle
• Modeling of business processes and developing a solution model
• Planning and organizing testing of solutions by the customer
• Preparation of technical documentation (functional/non-functional requirements), user instructions

• Preparation of orders within the company for performing work on IT platforms

   

Requirements

• Higher education
• Experience as a business or system analyst in IT projects for at least 5 years
• Experience in telecom with Billing, Online Charging, Order Management systems
• Understanding REST architecture, basics of DBMS
• Professional knowledge of UML notation
• Experience working with Jira, Confluence
• Strong skills in working with SQL queries
• Analytical thinking, ability to formalize and document business requirements within the framework of a project/task
• Upper Intermediate or Advanced English level

We are looking for a System Analyst with experience in telecom and IT projects to join a project for a telecom operator. You will be responsible for analyzing business needs, designing system architectures, and working closely with cross-functional teams to deliver effective solutions.

Key Responsibilities:

• Study and analyze the architecture and interaction of existing telecom, IT, and BSS systems
• Analyze business needs of internal/external clients, consider possible limitations, and design solution architecture
• Provide expert evaluation of project documentation (briefs, concepts, etc.)
• Align requirements between internal/external stakeholders and other involved parties
• Analyze complex business processes and model them using UML or BPMN

• Design system architecture and define detailed system requirements

   

Qualifications:

• Higher education, preferably in Information Technology, Computer Science, or Applied Mathematics
• Experience in telecom domain
• Experience working with systems such as Billing, CRM, DWH, and others
• At least 3 years of experience as a System Analyst in IT projects
• Knowledge of telecommunications networks (GSM, GPRS, EDGE, CDMA, etc.) and TCP/IP, Ethernet, IP infrastructure is a plus
• Understanding of REST architecture and basics of DBMS
• Experience with Jira, Confluence, and Enterprise Architect
• Strong analytical thinking, ability to gather, formalize, and document business requirements within a project/task
• Ability to adapt quickly to changing requirements and technologies
• Project management skills: project planning, RACI matrices, conducting meetings, documenting meeting notes
• Ability to effectively collaborate with different company departments (emails, meetings, tasks) and take responsibility for delivering results

• Strong communication and stakeholder management skills

   

Would be a plus:

• Experience with MS Project
• Experience with large-scale projects and working with multiple enterprise-level systems