Jobs at Djinni

About the Role

We are looking for an experienced Ruby engineer to join our team as a Tier 3 technical escalation specialist in a payments infrastructure environment.

This is not a feature-development role.
You will focus on investigating complex production issues, debugging integrations, and providing clear technical explanations to internal teams and customers.

This role is ideal for engineers who enjoy deep problem-solving and working with real-world SaaS systems.

Responsibilities

• Investigate and troubleshoot complex production issues in Ruby-based systems
• Analyze and clearly distinguish between:
  • Product bugs
  • Expected system behavior
  • Customer configuration or integration issues
• Debug API integrations and payment gateway workflows
• Reproduce issues using Postman, logs, and monitoring tools
• Act as Tier 3 technical escalation for support teams
• Provide clear, structured written explanations
• Document cases and contribute to internal knowledge base
• Collaborate with Core Engineering on fixes and improvements
• Participate in technical reviews and RFC discussions
• Work primarily through written communication
• Use AI tools to improve clarity and efficiency

Requirements

• Strong commercial experience with Ruby
• Solid experience debugging production systems
• Deep understanding of REST APIs
• Experience with payment gateway integrations
• Advanced Postman skills
• Fullstack troubleshooting skills (basic to medium across multiple languages)
• Ability to emulate customer-side implementations (iFrame, HTML, JavaScript)
• Experience tracing interactions across distributed services
• Strong analytical mindset
• Comfortable working in ambiguous environments
• Excellent written English
• Comfortable with text-based communication
• Willingness to use AI tools in daily work

Nice to Have

• Experience in fintech or payments
• SaaS platform background
• Experience in support engineering or escalation roles
• Knowledge of monitoring and observability tools

Why This Role Is Valuable

You will gain deep insight into how real SaaS and payment systems work in production, including customer integrations, edge cases, and system behavior at scale.

This experience is especially valuable for engineers interested in building their own products in the future.

 We are EverREST, a Salesforce & RevOps consulting firm. We help global companies turn chaos into revenue through system architecture. We are looking for an experienced Business Analyst to join our international team and bridge the gap between business needs and technical execution on high-ticket projects.

What You Will Do:
Analyze: Document and optimize complex business processes to build high-efficiency Salesforce solutions.
Facilitate: Lead workshops and discovery sessions to define needs, priorities, and project scope for global stakeholders.
Translate: Turn abstract business requirements into crystal-clear User Stories, Acceptance Criteria, and process documentation.
Collaborate: Work hand-in-hand with Salesforce Admins, Developers, and QA to ensure functional alignment and seamless delivery.
Validate: Manage UAT (User Acceptance Testing) and ensure the implemented features meet the highest quality standards.

What We Expect:
English: Advanced (C1). Your writing and verbal communication must be flawless, persuasive, and professional for daily interaction with international clients.
Enterprise Experience: Proven track record of working with large-scale Enterprise clients. You understand their internal structures, security requirements, and the complexity of global workflows.
Salesforce Expertise: 1.5–3 years of experience as a BA. You understand the Salesforce data model, objects, and platform logic (Sales, Service, or Experience Cloud).
Technical Writing: Mastery of creating structured documentation (Flow Diagrams, BRD, User Guides) within Agile/Scrum environments.
Result-Oriented: Focus on successful product adoption and business value, not just closing tickets.

Why Join EverREST?
Enterprise Projects: Hands-on experience working on large-scale, complex ecosystems for major international corporations.
No Micro-management: We care about results and trust experts to own their work.
Strong Delivery Culture: Flexible schedule, supportive team, environment that rewards initiative.

As part of the product team, you’ll lead and own the Human Interface Design direction of new features and experiences across 5+ SaaS products. 

From early concept explorations to high-fidelity execution, you’ll work closely with the engineering teams and the current designer to turn complex technical concepts into clear, meaningful interactions with high precision in the details. Attention to detail is mandatory for this role, as your decisions will directly influence Ukraine's national defence. 

What You Will Do

• Create sketches, wireframes, prototypes, and polished designs that bring clarity to the product experience.
• Collaborate with the engineering team to create simple, intuitive, human-centered products that help users save time and defend our country in a more effective way.
• Defend your ideas before the engineering and management teams to create the best possible solution, setting the standard in the market.
• Quickly translate complex requirements and technical data into clear and engaging interfaces.
• Contribute to a well-thought design system that helps the engineering team create or change interfaces quickly without avoidable mistakes.
• Create presentations to showcase our current and future products, individual features, unique capabilities, and plans for clients and end users.
   

What You Need to Join Us

• 4+ years of work experience with a focus on product design and UI across various domains. 
• An eye for visual detail in proportion, type, motion, and interaction.
• Experience shipping digital products from start to finish, including documentation and presentation of the developed work.
• Ability to clearly communicate concepts and designs through prototypes, sketches, high-fidelity comps, and presentations.
• Demonstrated creative and innovative problem-solving and a willingness to take the lead where needed.

Why Join Us

• Make Real-World Impact – Our tech is proven in national defence. Now we’re scaling globally.
• Built for This Moment – We’re at the intersection of AI, cybersecurity, and autonomy.
• Growth-Oriented Culture – Work with a smart, driven, collaborative team
• Military deferment – For full-time employees.
• Flexible Schedule – Remote-friendly and results-driven
• Competitive Compensation – We reward top talent.

Responsibilities:

-  Booking loads, Coordinate and schedule truck drivers to ensure timely delivery of goods

- Communicate with drivers, customers, and other team members to ensure smooth operations

- Monitor and track shipments to ensure on-time delivery

- Resolve any issues or delays in transportation

- Maintain accurate records of driver activities and shipments

Requirements:

- Previous experience in truck dispatching or transportation logistics

- Excellent communication and organizational skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Knowledge of transportation regulations and procedures

- Proficiency in using dispatching software

- English B2

We offer:

- Innovative work environment.

- Day shift 3:00 PM to 11:00 PM.

- Bi-weekly English classes to enhance your skills.

- A clearly defined career path.

- Paid sick leave.

- Salary based on your experience and performance, % from gross and profit, no limits.

- Comfortable office near Kyiv center.

Benefits:

- Competitive salary.

- Shape a brand-new force in logistics.

- Innovative culture with a positive environment.

- Impactful role in shaping company success.

- 15 paid vacation days to recharge and explore.

We are looking for Senior Python Engineer to join our team.
Our client - the fortune 500 company and a bigger car safety systems manufacturer is planning to develop a Global AI Orchestrator — an enterprise AI-driven Quality Assurance platform operating across cloud, on-prem, and edge environments. The solution integrates Azure services (Azure Entra ID, Azure ML Studio, Azure IoT Hub) with existing customer systems and edge devices to deliver secure, scalable command-and-control capabilities.

The platform manages large fleets of Windows and Linux edge devices — enabling provisioning, software deployment, updates, decommissioning, and inventory exposure via APIs. It supports OCI-compliant container orchestration on the edge, enforces secure communications, and is designed to scale across multiple customer edge use-cases.

Responsibilities:

• Design and implement backend services for the central command-and-control platform
• Develop scalable REST/gRPC APIs for device lifecycle management (provisioning, deployment, updates, inventory)
• Build orchestration services managing OCI container workloads on edge devices
• Integrate AI/ML pipelines and model operations from Azure ML Studio
• Implement secure device communication (TLS, certificate management, encrypted channels)
• Ensure high availability, scalability, and performance of orchestration services
• Collaborate with DevOps on CI/CD, containerization, and release management
• Support cross-platform device management (Windows & Linux)

• Contribute to system architecture, technical design, and code quality standards

   

Requirements:

• 5+ years of professional Python engineering experience
• Strong expertise in microservices architecture and distributed systems
• Proven experience designing production-grade APIs
• Hands-on experience with Docker / OCI containers
• Experience working with IoT or edge device ecosystems
• Solid understanding of secure communication protocols (TLS, PKI, cert rotation)
• Experience integrating with cloud platforms (Azure)
• Knowledge of container orchestration frameworks (Kubernetes, K3s, Edge K8s)
• Exposure to MLOps / AI model lifecycle management
• Strong database experience (SQL/NoSQL)
• Familiarity with event-driven architectures and message brokers

• Experience operating in Linux environments

   

Nice to have:

• Experience with Azure IoT Hub, Azure ML Studio, Azure Entra ID
• Experience with device fleet provisioning at scale
• Automotive, Manufacturing, or Industrial QA domain experience
• Familiarity with Zero-Trust or outbound-only edge security models

• Contributions to platform observability (logging, telemetry, tracing)

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for Senior Python Engineer to join our team.
Our client - the fortune 500 company and a bigger car safety systems manufacturer is planning to develop a Global AI Orchestrator — an enterprise AI-driven Quality Assurance platform operating across cloud, on-prem, and edge environments. The solution integrates Azure services (Azure Entra ID, Azure ML Studio, Azure IoT Hub) with existing customer systems and edge devices to deliver secure, scalable command-and-control capabilities.

The platform manages large fleets of Windows and Linux edge devices — enabling provisioning, software deployment, updates, decommissioning, and inventory exposure via APIs. It supports OCI-compliant container orchestration on the edge, enforces secure communications, and is designed to scale across multiple customer edge use-cases.

Responsibilities:

• Design and implement backend services for the central command-and-control platform
• Develop scalable REST/gRPC APIs for device lifecycle management (provisioning, deployment, updates, inventory)
• Build orchestration services managing OCI container workloads on edge devices
• Integrate AI/ML pipelines and model operations from Azure ML Studio
• Implement secure device communication (TLS, certificate management, encrypted channels)
• Ensure high availability, scalability, and performance of orchestration services
• Collaborate with DevOps on CI/CD, containerization, and release management
• Support cross-platform device management (Windows & Linux)

• Contribute to system architecture, technical design, and code quality standards

   

Requirements:

• 5+ years of professional Python engineering experience
• Strong expertise in microservices architecture and distributed systems
• Proven experience designing production-grade APIs
• Hands-on experience with Docker / OCI containers
• Experience working with IoT or edge device ecosystems
• Solid understanding of secure communication protocols (TLS, PKI, cert rotation)
• Experience integrating with cloud platforms (Azure)
• Knowledge of container orchestration frameworks (Kubernetes, K3s, Edge K8s)
• Exposure to MLOps / AI model lifecycle management
• Strong database experience (SQL/NoSQL)
• Familiarity with event-driven architectures and message brokers

• Experience operating in Linux environments

   

Nice to have:

• Experience with Azure IoT Hub, Azure ML Studio, Azure Entra ID
• Experience with device fleet provisioning at scale
• Automotive, Manufacturing, or Industrial QA domain experience
• Familiarity with Zero-Trust or outbound-only edge security models

• Contributions to platform observability (logging, telemetry, tracing)

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

About the Role
We are looking for a strong Ruby Engineer to join our team in a Tier 3 (L3) escalation capacity within a payments infrastructure environment.
This is not a feature-development role. Instead, you will act as a technical escalation layer between Customer Support and Core Engineering teams, investigating complex production issues, debugging integrations, and ensuring accurate technical communication with stakeholders.
This role is ideal for engineers who enjoy deep problem-solving, production debugging, and working closely with real-world SaaS users.

Core Responsibilities
• Investigate and troubleshoot complex production issues across Ruby-based systems.
• Analyze and clearly distinguish between:
Product bugs
Expected system behavior
Customer integration or configuration issues
• Debug API integrations and payment gateway interactions.
• Reproduce and analyze issues using tools such as Postman, internal logs, and monitoring systems.
• Act as the Tier 3 technical escalation layer for customer-facing support teams.
• Provide structured, well-written technical explanations for Support and customers.
• Document findings and contribute to the internal knowledge base.
• Collaborate with Core Engineering when product changes or fixes are required.
• Participate in technical reviews and RFC discussions when needed.
• Communicate primarily in written format; leverage AI tools to enhance clarity and efficiency.

Required Skills & Experience

• Strong production experience with Ruby.
• Deep experience debugging API-driven and distributed systems.
• Strong understanding of REST APIs and payment gateway integrations.
• Advanced Postman proficiency.
• Working knowledge of fullstack troubleshooting (low-to-medium proficiency across multiple languages).
• Ability to emulate customer-side implementations (iFrame + HTML/JS).
• Experience tracing system interactions across services (e.g., gateway → core → orchestration layer).
• Strong analytical mindset and comfort operating in ambiguous environments.
• Excellent written English communication skills.
• Comfortable working primarily in text-based communication.
• Willingness to leverage AI tools to improve clarity and efficiency.

Nice to Have

• Experience in fintech or payments infrastructure.
• Familiarity with SaaS platforms and customer-facing systems.
• Experience working in escalation, support engineering, or reliability roles.
• Understanding of system monitoring and observability practices.

Why This Role Is Unique
This position provides real-world exposure to how SaaS products behave in production and how end users interact with them. It is especially valuable for engineers interested in building their own SaaS or product in the future, as you’ll gain deep insight into customer integrations, edge cases, and real production environments.

We are building a high-performance, real-time slot gaming platform and are looking for a Senior Backend Developer who will take ownership of our entire backend direction.

🧩 What you’ll do

• Own and drive the backend direction of the company as one of the key technical leaders;
• Design and implement new game mechanics on top of our existing PGS, extend its capabilities, and contribute to core gameplay engine development;
• Architect scalable, secure, and high-performance backend services using Node.js and TypeScript;
• Work closely with Game Logic, Frontend, and DevOps teams to ensure seamless integrations, real-time performance, and platform-wide consistency;
• Define backend engineering standards and enforce best practices across code quality, architecture, and performance;
• Design and maintain backend infrastructure: schemas, caching, messaging flows, microservices, gateways;
• Participate in roadmap planning, technical decision-making, and architectural discussions as the platform evolves;
• Support a rapidly growing product and engineering environment — we are scaling fast, and you will play a major role in that growth.

🧠 What you bring

• 5+ years of backend development experience, including ownership of complex systems or features;
• Strong expertise with Node.js + TypeScript and modern frameworks (Fastify, Nest.js);
• Advanced knowledge of SQL and NoSQL databases: PostgreSQL, MongoDB, Redis;
• Solid experience with message brokers (RabbitMQ or Kafka) and queue-based, event-driven design patterns;
• Deep understanding of distributed systems, microservices, and real-time communication (WebSocket, Socket.io);
• Experience building high-performance APIs, async flows, caching strategies, and scalable architectures;

• Confident with CI/CD, Git, automated testing (Jest), and monitoring/observability tools (Grafana, Loki, Tempo).

   

💎 Nice to have

• Knowledge of PHP/Laravel or experience with other backend ecosystems;
• Familiarity with AWS, Docker, Kubernetes, containerized deployments;
• Experience with RNG, platform integrations, or the iGaming ecosystem.
   

🎁 Benefits

— 21 vacation days + 5 extra day-offs annually;
— 12 paid sick days;
— Fully remote format — work from anywhere you feel productive;
— Flexible schedule: start your day anytime between 08:00–12:00 CET;
— Fixed budget for health insurance and gym/fitness;
— We provide all required work equipment;
— Zero bureaucracy and direct communication with founders and C-level;
— Minimal meetings, async-friendly workflow;
— Startup energy: fast motion, creativity, and tight-knit communication;
— Business trips and team meetups several times per year;
— Multiple salary payout options (flexible formats);
— …And many more perks unlocked after we hit break-even.

Recruiter (iGaming)
Remote | Kazakhstan
 

We are Fellows, an iGaming team with a strong media buying background and 5+ years on the market. We are scaling fast and are looking for a Recruiter based in Kazakhstan who can actually close strong Media Buyer positions, not just collect CVs.
 

What is critical for us:

• Experience working inside a media buying team or recruitment agency
• Proven Media Buyer hires in iGaming (Facebook, Google, UAC, PPC, etc.)
• Strong understanding of the market: where to source media buyers, what motivates them, how to properly “sell” the offer and the team
• Ability to manage candidates end-to-end: from first contact to onboarding
   

Responsibilities:

• Independently close Media Buyer (iGaming) roles
• Proactively hunt candidates (no reliance on inbound only)
• Conduct initial screenings and properly assess media buyers

• Improve hiring funnel and recruitment approaches

   

What we offer:

• Fixed salary + % per successful hire
• Fully remote work with flexible schedule
• Fast decision-making, no bureaucracy
• Established processes and team support
• Growth within a strong and experienced iGaming team

Hello, future colleague!

At DreamPlay, we create pixel-perfect slot games powered by our own engine. We are reinventing the gambling experience by delivering unique, high-quality games to the market.
We are a team of professionals who value quality, ownership, transparency, and collaboration. We believe in a results-driven environment where everyone has the space to grow, contribute, and make an impact.

Now we’re looking for a Head of Product Marketing, who will work at the intersection of product, analytics, and commercial performance. This role is focused on deep performance analysis, GEO strategy, and post-release optimization of our games.

Requirements:

• 3+ years of experience in B2B iGaming marketing, on the provider side.
• Strong analytical mindset with hands-on experience in performance metrics.
• Deep understanding of GGR, NGR, ARPU, RTP, retention, churn, ROI.
• Experience working with operators and aggregators from a performance perspective.
• Ability to analyze post-release data and translate it into actionable feedback for Product.
• Experience working with multiple GEOs and adapting strategies accordingly.
• Proven ability to analyze post-release data and translate insights into actionable product improvements.
• Strong communication skills and ability to align cross-functional teams.
• Ability to allocate budget for marketing.

• English В2+.

   

Key Responsibilities:

• Work closely with the Product team, providing deep post-release analytics and structured feedback on game performance and improvement opportunities.
• Conduct in-depth analysis of game releases, identifying strengths, weaknesses, and areas for optimization.
• Analyze performance across operators and aggregators, evaluating visibility, positioning, and scaling potential.
• Prepare GEO-specific top-performing game lists and performance insights to guide release and portfolio strategy.
• Direct and support Account teams with data-driven marketing actions and prioritization.
• Calculate ROI and evaluate the effectiveness of marketing and commercial initiatives.

We Offer:

• Flexible working hours.
• Modern Mac equipment.
• Performance-based bonuses tied to client portfolio growth.
• Opportunity to influence and shape a new business direction.
• Career growth within a team of iGaming professionals.
• International conferences and industry events.
• Supportive, transparent team culture with minimal bureaucracy.
• Time-off policy that fits real life (paid vacation, sick leave, public holiday).
• Benefits for employees.

Akurateco is a white-label payment software provider with over 15 years of experience in the fintech industry. Our platform, Akurateco Cashier, operates in more than 100 countries and supports over 150 currencies, catering to the needs of various businesses, including those in high-risk industries.

We are actively looking for a PHP Backend Developer!

REQUIREMENTS:

• Experience: Minimum 2-3 years of commercial software development experience;
• PHP: Proven working experience with PHP 7.4+ (8.x is a strong plus);
• Practical experience with a Symfony framework;
• Deep understanding of core software development principles (OOP, Design Patterns, SOLID);
• Experience designing and working with RESTful APIs;
• Ability to write clean, well-structured, and maintainable code;
• English: Intermediate (B1-B2) level or higher for active team communication.

• NICE TO HAVE:
•  Experience integrating with external Payment Service Providers (PSPs);
• Familiarity with code quality tools (PHPMD, PHPCPD);
• Experience with Docker and CI/CD pipelines;
   
• KEY RESPONSIBILITIES:
• Develop and maintain specific functional modules and services;
• Develop and implement integrations with external payment systems and third-party services;
• Write clean, efficient, and maintainable code, including unit tests;
• Actively participate in technical discussions, sprint planning, and team decision-making processes;

• Participate in refactoring and optimization of the existing codebase to improve performance and reliability.

  
  WE OFFER:

• Fully remote work format with a flexible schedule;
• An engaging, large-scale project in the online payments sector;
• Competitive financial compensation;
• 20 working days of vacation and 10 paid sick leave.

We are looking for a Project Manager who acts as a true Project Owner — a leader fully responsible for project performance, client satisfaction, and team success.
This role combines strategic thinking, operational excellence, and the ability to turn insights into measurable results.

Key Responsibilities:
Day-to-Day Operations & Performance Management

• Ensure consistent and high-quality delivery of project KPIs.
• Analyze operational data, identify performance gaps, and develop and implement improvement plans.
• Lead the project team, taking full responsibility for both external results and internal operations.
• Manage workforce planning: recruitment, training, scheduling, and resource allocation.
• Oversee project financials — control budgets, ensure cost efficiency, and prepare reports for internal and client use.
• Maintain clear and timely communication within the team and with stakeholders.

Client Relationship & Partnership

• Act as the primary owner of the client relationship — not only participating in, but leading and facilitating strategic meetings, Weekly/Monthly Business Reviews, and regular syncs.
• Build trust-based, partner-level relationships with key decision-makers.
• Proactively manage client expectations, identify risks, and ensure Key Client Satisfaction through transparency, reliability, and continuous improvement.

Strategic Management & Development

• Define and execute the long-term project strategy, fully aligned with client goals and company vision.
• Identify and implement opportunities for scaling, process optimization, and innovation.
• Translate strategic goals into actionable roadmaps with measurable outcomes.
• Anticipate operational challenges and design preventive actions to ensure sustainable delivery.

Cross-functional Leadership

• Collaborate effectively with internal departments — Operations, Training, QA, IT, and People teams.
• Ensure alignment and smooth communication between client and internal teams.

• Promote a culture of ownership, accountability, and continuous improvement across the project.

   

Requirements:

• 2+ years of experience as a Project Manager, Delivery Manager, or similar role in customer support, e-commerce, ride-hailing, or delivery projects.
• Proven track record of owning project results and managing large-scale operations.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication, negotiation, and leadership skills.
• Confident user of MS Power Suite (Excel, Power BI, PowerPoint, Teams, etc.).
• English — Fluent / Advanced level (verbal and written) — communication with a British decision-maker and key stakeholders.

We are looking for an Autonomous systems engineer with a background in computer vision, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design. We consider engineers at Middle and Senior levels - tasks and responsibilities will be adjusted accordingly.

Required Qualifications:

• 3+ years in R&D software development
• Hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles
• System identification and control
• Sensor fusion/signal processing
• Proficiency in C++
• Experience with Python
• Experience with Linux and single-board computers
• Ability to quickly navigate through recent research and trends in computer vision and autonomous systems.

Nice to Have:

• Experience with SLAM and/or Visual-Inertial Odometry (VIO)
• Matlab
• Experience with PX4, betaflight, Ardupilot
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with simulation tools (Gazebo, AirSim)
• SITL, HITL testing
• ROS2

Working conditions:

• Full employment
• Work from the office in Kyiv or full remote
• Official employment
• Reservation from mobilization
• 24 calendar days of vacation and paid sick leave
• A dynamic, innovative and large-scale team working on a number of new products and improving current products

Lobby X is a socially responsible business, a unique combination of the job platform and full-cycle recruiting agency, specializing in hiring top talents for government, business, tech, miltech, and progressive non-governmental organizations in Ukraine and globally.

About Us:
We are a fast-growing product company focused on building high-quality mobile applications in fintech and lifestyle domains. We're expanding our team and looking for a proactive Middle Flutter Developer to work on long-term projects with solid architecture and clean code.
 

Responsibilities:

Develop and maintain cross-platform mobile applications using Flutter

Collaborate with UI/UX designers, product managers, and backend developers

Write clean, scalable, and well-documented code

Participate in code reviews and contribute to best practices

Debug and resolve technical issues across Android and iOS platforms

Requirements:

5+ years of experience with Flutter

Strong understanding of Dart and Flutter SDK

Experience working with RESTful APIs and third-party libraries

Familiarity with state management tools (e.g., Provider, Riverpod, Bloc)

Knowledge of Git and agile development methodologies

Basic understanding of native Android and iOS development is a plus

English — Upper Intermediate or higher

Nice to Have:

Experience with Firebase services

CI/CD knowledge (Codemagic, GitHub Actions, etc.)

Understanding of SOLID principles and clean architecture

We Offer:

Remote-first environment with flexible working hours

Supportive and friendly team

Opportunities for growth and professional development

Paid vacation and sick leave

We at Performa HR are excited to find a top-notch professional for one of our clients. We are currently looking for an experienced CRM Manager to join an international iGaming company.
 

About the Company:
Our client is an international iGaming business with a team of approximately 110 specialists, developing five successful white-label products for the global market. All products are stable and have proven successful in Tier-1 GEOs.
 

Responsibilities:

• Launching and optimizing CRM campaigns across Email, Push, SMS, and In-app channels (using Customer.io).
• Setting up automated communication flows such as welcome, retention, and reactivation campaigns.
• Segmenting the user base based on behavior, activity, GEO, and VIP status.
• Conducting and analyzing A/B tests to improve campaign performance.
• Monitoring key CRM metrics across the funnel: Open Rate (OR), Click-Through Rate (CTR), Conversion Rate (CR), Retention Rate (RR), Daily Contribution (DC), Net Gaming Revenue (NGR), Retention, and Lifetime Value (LTV).
• Analyzing competitors’ CRM activities.
• Preparing reports on campaign performance and effectiveness.
   

Requirements:

• 2-3+ years of experience as a CRM Manager in the iGaming industry.
• Hands-on experience with CRM/ESP platforms (Customer.io or similar).
• Strong understanding of automated and triggered communications.
• Confident working with analytics and CRM metrics.
• Experience with A/B testing and segmentation.
• Basic HTML/CSS and SQL skills are a plus.