Jobs at Djinni

About us

Softprom is a value-added IT distributor founded in 1999: 27 years in the market, 33 countries, 120+ vendors across five practices: Cybersecurity, Cloud & AI, IT Infrastructure, Security Systems, CAD & Graphics.

We sell complex technologies to IT professionals and businesses. They are usually described in long texts. We want to show them in video: short, clear, regular. YouTube — for expert content: solution overviews, webinar recordings, conversations with engineers and vendors. TikTok and short formats — to reach a new audience of IT specialists and partners. The channels don't yet exist in the shape we want. You will build them.

Why this role exists

Two jobs:

1. Build and run the Softprom YouTube channel as a regular expert medium about cybersecurity, cloud and IT infrastructure.
2. Launch short formats for TikTok, YouTube Shorts, LinkedIn and Instagram that bring a new audience and support vendor campaigns.

Who we are looking for

This is a role for someone who makes video from idea to publication and watches the numbers. We are looking for someone:

• Who can turn a technical topic into a clear, engaging video: script, filming or screen recording, editing, thumbnail, publication.
• Systematic — you run the content plan and keep the rhythm: 4 videos a month for YouTube plus regular short formats.
• Who works with channel analytics and changes content based on the numbers: retention, views, subscriptions, click-throughs.
• Who isn't afraid of IT topics and is ready to dig into cybersecurity and cloud together with the engineers.
• Who actively uses AI tools for scripts, subtitles, translation, editing and avatars.

What you will do

• The quarterly channel content plan together with the practice marketers and vendors.
• Video production: scripts, recording experts and webinars, screen recording, editing, template-based graphics, subtitles, thumbnails.
• Adapting one video into several formats: YouTube, Shorts, TikTok, LinkedIn, Instagram.
• Running the channels: publication, descriptions, tags, playlists, replying to comments, engaging the audience.
• Video for vendor campaigns and events: announcements, teasers, event recaps, solution presentations.
• Channel analytics and a monthly report: what people watch, what retains them, what brings them to the website and into campaigns.

What matters to us

• 2+ years running a brand's or medium's YouTube or TikTok channel with confirmed results.
• Editing and graphics: Premiere Pro or DaVinci, CapCut, After Effects — basic; working with templates.
• The ability to write scripts and work with experts on camera.
• Experience with AI tools for video: script generation, subtitles, voiceover, avatars.
• Understanding of B2B and IT topics, or the readiness to get up to speed quickly.

SLA — process standards

• Publication rhythm: 4 videos a month for YouTube + regular short formats, per the content plan.
• Campaign video within 10 business days of the brief.

KPI — results

• Views, audience retention, subscribers per channel.
• Click-throughs from video to the website and into campaigns (UTM).
• Leads from video sources (UTM / HubSpot attribution).

What we offer

• Fully remote work.
• Channels you build into your own format, and 120+ technologies from global manufacturers as content material.
• Access to the company's engineers, vendors and events in 15 countries.
• Freedom in tools: we are open to any approach — what matters is return on investment.

Description

Our team is developing a set of services that support the company's operational activities, starting with the gaming platform itself, back-offices, and data analytics. The product is being developed by a small team of experienced professionals.

We work extensively with databases and distributed systems, discuss and implement architectural solutions, and conduct RND procedures to check the performance of certain solutions. We are looking for a team member who will work as part of the DevOps Team and collaborate closely with cross-functional teams to maintain and improve the current delivery workflow.

Requirements

• Experience in DevOps or related roles, ideally within a fast-paced tech environment;
• Proficiency in Helm Chart development;
• Familiarity with IAAC (Terraform) for backend infrastructure;
• Familiarity with GitOps best practises;
• Familiarity with AWS Services;
• Experience with configuration management tools;
• Knowledge of CI/CD pipelines and best practices;
• Experience with the continuous integration system (Jenkins, GitHub actions);
• Ability to troubleshoot complex issues and implement effective solutions;
• Excellent communication skills and the ability to work collaboratively in a team environment;
• Willingness to learn new technologies and adapt to evolving project requirements;
• Experience in Kubernetes (Self Hosted);
• Experience with ArgoCD and its' ecosystem;
• 2+ years of Python experience;
• Scripting language skills will be a plus (Bash, etc).
  
  Responsibilities
• Collaborating with the team to develop Helm Charts for our applications;
• Contributing to the Terraform backend team's codebase, ensuring efficient and scalable infrastructure;
• Configuring our development, testing and production applications to ensure optimal performance and reliability;
• Managing releases, ensuring smooth deployments;
• Overseeing continuous integration processes, including auto tests, quality checks, security checks, and more;
• Streamlining and optimizing Jenkins pipelines for efficiency and reliability.
  
  Technologies
• Python (Flask/FastApi, Celery, SQLAlchemy);
• PostgreSQL; Cassandra; Redis; KeyDB;
• GIT, CI/CD (Jenkins);
• Docker;
• Kubernetes; Helm; ArgoCD;
• Terraform;
• AWS Services (S3, SQS, SNS, Firehose, Glue);
• ELK Stack; Grafana; Prometheus/VictoriaMetrics.

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

About us

Softprom is a value-added IT distributor founded in 1999: 27 years in the market, 33 countries, 120+ vendors across five practices: Cybersecurity, Cloud & AI, IT Infrastructure, Security Systems, CAD & Graphics.

Our website softprom.com lives in five languages and serves 15 countries. Hundreds of campaigns a year run through it: vendor pages, event landing pages, webinars, promos. Today every marketer does their own ads, landing pages and SEO in between other work. We want to hand this to one specialist who will turn it into a system.

Why this role exists

Two jobs:

1. Turn the website and landing pages into a lead generation tool: fast launch, clean analytics, growth of organic traffic and visibility in AI search.
2. Manage paid traffic for the whole team: Google, Meta, LinkedIn, OpenAI Ads — with a transparent cost per lead for every vendor and country.

Who we are looking for

Performance in B2B is not about "pouring traffic" — it's about bringing it to a deal. So we are looking for someone:

• Who can count: cost per lead, conversion, attribution, ROMI — and makes decisions on those numbers.
• Systematic — you build a process for launching landing pages and campaigns instead of making each one from scratch.
• Who understands the B2B audience: IT directors and integrator partners, not mass consumers.
• Who follows the changes in search: SEO, AEO, how companies get into AI assistants' answers.
• Who sets up analytics so the result is visible in the CRM, not only in the ad account.

What you will do

• Landing pages and vendor pages on the website: template-based assembly, UX, speed, forms, HubSpot integration — prioritized by the single campaign calendar.
• Paid advertising: Google Ads, Meta Ads, LinkedIn Ads, OpenAI Ads for campaigns, events and vendors; budgets, audiences, creatives together with the designer.
• SEO and AEO: the website's technical health, structure, content recommendations, Softprom's visibility in search and in AI answers.
• Analytics: GA4, Google Tag Manager, HubSpot — correct tracking from click to lead and on to the deal.
• A monthly channel report: traffic, leads, cost per lead, conversion, what works and what to switch off.
• Working with AI tools for content, analytics and routine.

What matters to us

• 2+ years in performance marketing, preferably B2B or IT.
• Google Ads, Meta Ads, LinkedIn Ads — hands-on practice with budgets and reporting.
• GA4, Google Tag Manager, experience with CMS and landing page builders.
• Understanding of SEO and modern AEO; able to write technical tasks for developers.
• Experience with HubSpot or another CRM is a plus.
• Confident daily use of AI tools: copy, analytics, routine automation. Having set up at least one agent or automated scenario is a plus.

SLA — process standards

• A landing page within 5 business days of the brief, prioritized by the campaign calendar.
• Campaigns launched on the agreed dates.
• A monthly channel report.

KPI — results

• Cost per lead by channel and country; landing page conversion.
• Leads from paid channels and organic (MQL → SQL) in the CRM.
• Growth of organic traffic and visibility in search and AI answers.

What we offer

• Fully remote work.
• One website, 15 countries, 120+ vendors: a scale where the effect of every decision is visible.
• Freedom in tools: we are open to any approach — what matters is return on investment.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company that provides custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. You’ll join a distributed internal team and work directly with US hiring managers and candidates.

Schedule: 16:00–00:00 Kyiv time (overlaps with US business hours)
Format: Full-time, fully remote
Market: United States. When there are no US openings, you’ll help with hiring in Ukraine.

Why this role is different

English is the core of this job. You’ll talk with American candidates every day, run full interviews on your own, keep the conversation natural, ask good follow-up questions, and present the company and its roles with confidence. If your spoken English is excellent and you’re a strong recruiter, we want to talk to you, even if you haven’t hired for the US market before.

What we’re looking for

• 2+ years hands-on recruitment experience, ideally in IT, software development, or international hiring.
• English at B2 - C1 level, close to fluent professional communication. You can run a full interview with a US candidate on your own, keep a natural conversation going, and handle unexpected questions without losing your footing.
• Full-cycle recruitment experience: understanding the hiring need, defining the candidate profile, sourcing, screening, offer management, and closing the hire.
• Strong sourcing skills across LinkedIn and other channels, including job boards, professional communities, and direct outreach in English.
• Experience hiring for both technical and non-technical roles at different levels.
• Strong communication and negotiation skills, especially around salary expectations and offers.
• The ability to manage several open roles and competing priorities at once.
• A structured, organized, and responsible approach. You own the process and always know what the next step is.

• Readiness to work 16:00–00:00 Kyiv time on a regular basis.

   

What you’ll be doing

• Own the full recruitment cycle for US clients, for technical and non-technical roles.
• Source candidates through LinkedIn and other channels, and run personalized outreach in English.
• Hold screening calls in English to assess experience, motivation, communication, and fit.
• Present roles and the company in a way that is clear and compelling, including to candidates who have never heard of us.
• Discuss compensation, handle objections, and negotiate offers.
• Work directly with hiring managers to clarify requirements and align on candidate profiles.
• Coordinate interviews between candidates and hiring managers across US time zones.
• Keep the ATS up to date and track candidate statuses and next steps.
• Give every candidate a professional, respectful experience at every stage.
• Support Ukrainian hiring when needed.
   

Nice to have

• Experience recruiting for the US market or interviewing American candidates.
• Understanding of the US job market, including W-2 / 1099 employment types and US work authorization.
• Experience working across US time zones.
• Hands-on experience with LinkedIn Recruiter and US job boards.
• Experience with ATS and CRM systems.
• Experience hiring Senior, Lead, or Management-level professionals.
• Experience in an outsourcing, outstaffing, product, or software development company.
   

What we offer

• Fully remote work.
• Paid vacation and sick days.
• English lessons to support your professional growth.
• Direct work with US clients and international hiring practices.
• Opportunities to grow within the team.
• Structured, personalized onboarding to help you get up to speed quickly.
   

Hiring process

1. Recruiter screening
2. Final interview with the Hiring Manager.
    

How to apply

Send your resume with a short note about your recruitment experience: which markets you’ve hired for, which roles you’ve closed, and whether you’ve worked with US candidates. You can also apply through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

UK, hybrid (fully remote within Europe considered for a 100% fit)  ·  Full-time, 12 weeks initial, extension up to 6 months.

A B2B SaaS platform is kicking off a rapid AI enablement programme. They need a hands-on senior lead to take identified automations from idea to production, measured, governed and actually adopted by teams. The role sits within product engineering. It starts with Product, QA and Solutions delivery, then scales into a reusable orchestration framework across the business.

This is a high-ownership role: one named lead, personally accountable for delivery, stakeholder alignment and handover.

What you’ll do

- Assess and push forward a few in-flight automations, then deliver a portfolio of agentic workflows: QA & test generation, bug triage, requirements, solution implementation, docs, prototyping

- Design the target architecture: how people, agents and existing systems share work, using reusable integration/orchestration patterns

- Build in the guardrails: evals & thresholds, human approvals, audit trails, monitoring, failure handling

- Set baselines and measure real impact (not demo metrics)

- Train internal owners and hand over maintainable, documented workflows

Must have

- Personally designed and shipped production agentic / multi-step LLM workflows in a SaaS or software company, with measurable outcomes

- Strong hands-on Python or TypeScript + AWS in production; integrations across APIs, databases, events, queues

- Evals, observability, access control, human-in-the-loop design; MCP & secure tool integration

- Ability to select and govern AI models/tools (data handling, retention, security, limitations)

- AI-assisted SDLC with proper quality controls

- Credible with both executives and engineering teams

Nice to have

Laravel/PHP (existing platform) · multi-tenant SaaS · Amazon Bedrock / AgentCore · Google ADK, Strands or similar · AWS serverless (Lambda, SQS, Step Functions, EventBridge) · GDPR, ISO 27001, SOC 2, ISO 42001 environments

Probably not a fit if your AI experience is POCs/demos only, advisory without hands-on coding, or primarily ML research/model training.

Be ready to show: real production examples with before/after results, an architecture you personally designed, one production failure and how you fixed it, and a reference.

Are you passionate about driving organizational transformation and improving operational efficiency through modern technologies? We are looking for a Project/Product Manager to lead cross-functional digital transformation initiatives within Sigma Software’s internal ecosystem.

In this role, you will coordinate complex enterprise projects, align business and technology stakeholders, and help shape scalable digital solutions that improve collaboration, automation, and operational excellence across the company. You will work remotely from Ukraine as part of Sigma Software’s IT Solutions Department.

We at Sigma Software value initiative, transparency, and continuous improvement. This is an opportunity to influence company-wide transformation programs, work with modern AI-driven approaches, and contribute to the evolution of enterprise processes in an international environment.

The IT Solutions Department at Sigma Software is responsible for building and evolving the company’s internal digital ecosystem. The department focuses on implementing and developing business applications, enterprise platforms, and digital solutions that support multiple business functions across the organization. Its mission is to provide employees with efficient, scalable, and modern tools that improve productivity and collaboration.

The role is focused on leading enterprise-wide transformation initiatives aimed at improving operational efficiency, enabling automation, and introducing AI-supported workflows across the company. You will coordinate multiple parallel streams, manage stakeholder expectations, and ensure successful delivery of digital transformation projects in a complex enterprise environment.

RESPONSIBILITIES

• Plan, manage, and monitor project execution ensuring delivery on time and within budget
• Drive end-to-end project lifecycle management using appropriate delivery methodologies and best practices
• Lead cross-functional initiatives involving multiple business units and internal teams
• Align business and technology stakeholders around project goals, scope, and expected outcomes
• Identify opportunities for process optimization, automation, and AI adoption
• Manage project risks, dependencies, and issues proactively
• Ensure transparent communication and reporting to stakeholders
• Monitor KPIs and delivery metrics and initiate corrective actions when needed
• Maintain structured project documentation using modern AI-assisted approaches
• Support delivery teams with resource planning, onboarding, and collaboration activities
• Promote project management best practices and continuous process improvement
• Act as a trusted partner for internal stakeholders and propose value-driven initiatives

REQUIREMENTS

• At least 4 years of commercial experience in project or product management
• Strong understanding of project management methodologies and delivery frameworks
• Proven experience managing cross-functional or organizational transformation initiatives
• Excellent communication and stakeholder management skills
• Strong leadership, facilitation, negotiation, and problem-solving abilities
• Experience working in enterprise environments with multiple stakeholders and parallel initiatives
• Strong risk management and prioritization skills
• Understanding of modern technologies, system integrations, and automation approaches
• Experience collaborating with technical teams and managing IT-related projects
• Awareness of AI capabilities and readiness to integrate AI into workflows
• Upper-Intermediate or higher level of English

WILL BE A PLUS

• Experience leading enterprise digital transformation programs
• Experience with workflow automation platforms or process management systems
• Knowledge of Agile, Scrum, Kanban, or hybrid delivery approaches
• Experience with AI-assisted project management tools
• Certifications such as PMP, PRINCE2, PMI-ACP, or Scrum certifications
• Experience working with international or distributed teams

PERSONAL PROFILE

• Proactive and ownership-driven mindset
• Strong organizational and analytical skills
• Ability to work effectively in dynamic environments
• High level of responsibility and attention to detail
• Collaborative and partnership-oriented approach
• Ability to balance strategic thinking with hands-on execution
• Continuous improvement mindset

Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.

Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide.

Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you.

Key Responsibilities:

• Security systems support and improvements: Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support.
• Security Monitoring & Incident Response: Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats.
• Conduction Security Assessments: Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation.
• Compliance & Governance: Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2).
• Consultancy & Support: Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction.
• Reporting & Strategy: Participate in preparation of reports for management, definition and description of security strategy.

Required Technical Skills & Qualifications:

• Experience: 5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation.
• Core Proficiency: Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti).
• Domain Knowledge: Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST).
• Security assessment: Practical experience performing IT systems and application security assessments and reports preparation.
• Security governance: Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation.
• Language Proficiency: Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners.

Preferred Skills & Certifications:

• Certifications: Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued.
• Frameworks: Practical knowledge of ISO 27001 organizational controls implementation.

Why Join Us:

• Impact: Take ownership of security projects from concept to deployment.
• Culture: Work in a “zero bullshit” environment that values technical excellence and autonomy.
• Growth: Access to corporate English training and professional development/certification support.
• Health care: medical insurance.
• Beta Access: Get hands-on experience with new Ajax security systems before they reach the market.
• Innovation: Help shape the future of “Made in Ukraine” reliability.

Job Description

Bachelor of Science in Computer Science, Computer Engineering, or a related field.
Minimum 4 years of experience in low-level systems programming, hardware offloading, and performance optimization.
Strong proficiency in C and C++ for systems programming
Knowledge of SR-IOV, NFV (Network Functions Virtualization), and PCIe pass-through technologies
Experience with acceleration frameworks / kernel bypass (eBPF or DPDK)
System bottleneck profiling, DMA throughput, and latency analysis skills

Nice to have:

Experience in High-Performance Computing (HPC) or telecom hardware offload environments
Experience with NVLink CPU-to-CPU interconnects or direct PCIe memory mapping

Job Responsibilities

Implement and tune hardware-based network offloading capabilities (SR-IOV, NFV) on bare-metal ARM compute hosts.
Profile PCIe bus performance, DMA throughput, and memory latencies across host architectures.
Benchmark and integrate NVLink mechanisms to optimize CPU-to-CPU interconnect performance.
Deliver technical recommendations, kernel enhancements, and user-space code optimizations to maximize platform throughput.

Department/Project Description

Seeking a Senior Software Engineer to join the Hardware Acceleration & Performance Team. The team optimizes low-level hardware performance, PCIe pass-through offloads, and high-speed CPU interconnects across our server fleet. You will be responsible for implementing SR-IOV/NFV offloading and exploring NVLink capabilities on our flagship ARM servers.

We are looking for a skilled and motivated Platform Developer to join our Engineering team, focusing on database architecture, data transformation, workflow automation, and AI integration. You will be instrumental in building and maintaining the data infrastructure and automated systems that power our internal and client-facing products. This role requires deep backend expertise combined with a strong automation and AI mindset, and the ability to own systems end-to-end in a fast-moving, small team environment.
 

Requirements

To be successful in this role, you should meet the following minimum experience standards:

• Node.js Backend: 5+ years of professional experience building scalable backend services, with strong command of asynchronous programming, data pipelines, and complex business logic.
• Database Architecture: Strong working knowledge of relational databases (PostgreSQL or MySQL), including schema design, indexing, query optimization, and data modeling for high-volume transformations.
• Data Transformation: Experience designing and maintaining ETL or data transformation pipelines — cleaning, normalizing, and routing data across systems.
• Automation Expertise: 1+ years of hands-on experience with workflow automation platforms such as n8n (preferred), Make.com, or Zapier, including writing custom code nodes and managing multi-step workflows.
• AI Integration: Experience integrating LLMs (e.g., OpenAI API, Gemini, Claude) into backend workflows, including prompt engineering, structured output handling, and building AI-augmented pipelines.
• API Integration: Solid command of integrating third-party REST/GraphQL APIs, handling authentication (OAuth2, API Keys), and managing rate limits and error recovery.
• Cloud Infrastructure: Hands-on experience deploying and maintaining backend services on DigitalOcean and/or Google Cloud Platform, including working with managed databases and containerized environments (Docker).
• Version Control: Proficiency with Git and familiarity with CI/CD workflows.
• Claude Code/Codex: Advanced experience.
   

Plus Skills

Experience in any of the following areas is a significant advantage:

• Python: Willingness and ability to write Python scripts where needed for data processing, ML tooling, or integrations that lack Node.js support.
• Advanced AI Workflows: Familiarity with LangChain, vector databases (RAG), or multi-agent orchestration patterns.
• Frontend Exposure: Working knowledge of React or Next.js to build lightweight internal dashboards or tooling interfaces.
• Technical SEO: Understanding of SEO data metrics (Volume, KD, CPC) and content performance signals — useful for engineering logic behind data-driven content systems.
   

Key Responsibilities

• Database Architecture: Design, maintain, and optimize PostgreSQL schemas to support data transformation workflows, session management, and reporting needs.
• Data Transformation: Build reliable pipelines that ingest, clean, transform, and route data between internal systems and third-party APIs.
• Automation Development: Build and maintain automation workflows in n8n and Node.js — including custom logic nodes, error handling, and retry strategies.
• AI Integration: Implement LLM-powered features into backend pipelines, including prompt design, structured JSON output parsing, and model orchestration.
• API Ecosystem Management: Integrate and maintain connections with tools such as Slack, Google Drive, Google Analytics, and other data sources and destinations.
• System Reliability: Monitor, debug, and improve the reliability of automated systems — handling edge cases like API timeouts, context window limits, and malformed data.
• Cloud Operations: Deploy and manage backend services on DigitalOcean and Google Cloud, including scaling, environment configuration, and uptime.
• Documentation: Maintain clear technical documentation for data models, automation architectures, and API integrations to support team knowledge sharing.
   

Perks & Benefits

• Competitive salary and benefits package.
• Hybrid work environment with the opportunity to be fully remote
• Cutting-Edge Tech: Work on real AI-augmented systems that directly impact client outcomes.
• Small, Agile Team: Direct access to leadership and a culture that values ownership and creative problem-solving over rigid ticket queues.
• Career Growth: Financial support for continuous learning and professional development.
   

Required Skills & Experience

• Node.js: 5+ years
• PostgreSQL / MySQL: 3+ years
• React: 2+ years
• n8n or equivalent automation platform: 1+ years
• LLM API integration (OpenAI, Gemini, or similar): demonstrated experience

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

We are looking for a Microsoft Dynamics 365 Finance & Operations Developer with at least 3 years of experience in developing and maintaining D365 F&O solutions.

📍 Work mode: 100% remote

📅 Start date: Depending on the consultant’s availability

🔹 Requirements:

Strong knowledge of X++ and design patterns used in D365 F&O.

Experience with Azure DevOps and Git repositories.

Knowledge of reporting capabilities in Dynamics 365.

Hands-on experience in developing and maintaining D365 F&O environments.

🔹 Nice to have:

Knowledge of finance, controlling, procurement and sales modules.

Experience with Dynamics AX 2012 → Dynamics 365 F&O migrations.

Familiarity with Power Platform, Azure Integration Services and Microsoft Fabric.

Experience with D365 F&O test automation.

Experience working in multi-company and international environments.

About the project:

A founder-led US healthtech startup — run by clinicians — is building an AI-powered mobile app for caregivers of children with complex medical needs. The app combines structured health tracking, EHR integration via SMART on FHIR, and an LLM-based assistant that remembers a child’s full history. It handles sensitive health data across multiple caregivers and profiles, with a layered permissions model. Public launch is planned for late November, and the quality and release process needs to be production-ready before that happens.

A new team member will be in charge of:

• Own the end-to-end QA process — define the release baseline, give go/no-go decisions, and keep a short release record with residual risk documented each cycle.
• Rebuild and tier the regression suite: remove duplicates, maintain one authoritative test repository, and trace requirements to tests and defects for high-risk areas like permissions, health data, and integrations.
• Own AI feature testing — build and maintain eval datasets, check hallucination, exact-number recall, correct profile attribution, and context isolation between caregivers; define regression triggers for prompt, model, and config changes.
• Drive mobile and web test automation — own the Maestro baseline for Flutter iOS/Android, maintain pipeline execution and reliability metrics, and extend web automation where it delivers real value.
• Mentor the QA team and embed AI-assisted workflows — from test generation and regression impact analysis to defect investigation — so the whole team runs on them, not just you.

Does this relate to you?

• 5+ years in QA, with at least 2 years owning the QA process on a product — not just executing tests, but setting strategy, managing releases, and reporting quality metrics.
• Solid risk-based test design: permission and role matrices, negative scenarios, state transitions — you know where the real failure modes hide.
• Hands-on experience testing LLM or AI features: eval datasets, hallucination checks, non-deterministic output, prompt and model regression — and you can tell a good eval from a bad one.
• Practical experience with mobile automation (Maestro, Appium, Detox, or Flutter integration tests), web automation (Playwright or Cypress), and CI pipeline integration.
• API testing, Jira, Confluence, and basic SQL — enough to investigate issues end to end without waiting on a developer.
• Active daily use of AI tools (Claude or similar) across at least several QA activities — design, test data, automation, bug analysis, reporting — with concrete workflows you can actually walk through, not just a mention of ChatGPT on your CV.
• English B2+ — enough to write clear test documentation, communicate risk to stakeholders, and push back when scope changes break the release plan.
• Familiarity with healthcare data standards or compliance (FHIR, HIPAA), LLM eval tooling (Langfuse, promptfoo, Ragas, or DeepEval), or Flutter is a strong plus.

How We Support Your Success:

• Remote or hybrid? The choice is yours. We offer a highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• We invest in your proactive mindset. Access dedicated professional training and development opportunities, customized to align with your career goals.
• Sharpen your cross-cultural communication with our dedicated in-house English tutor.
• Influence our growth and culture. Participate in our Referral Bonus program to get rewarded for bringing top talent to the team, and benefit from our Recognition Reward program, which celebrates and rewards your productivity and contributions as a team member.
• We recognize that life happens outside of work. Enjoy special perks to celebrate your birthdays, weddings, and the arrival of new family members.
• We handle the logistics so you can focus on ownership. Benefit from dedicated invoicing assistance, tech admin support, and proactive People Partnership.

Please note: Specific financial allowances, insurance options, and localized administrative support vary by country. We will gladly discuss the tailored package available in your specific location during our conversation!

Ready to try your hand? Send your CV without a doubt!

Deep backend expertise is required.

Core Tech Stack & Architecture

• Primary Language / Backend (90%): C# / .NET Core (Senior level)
• Architecture: Headless architecture, Microservices
• Orchestration & Cloud: Kubernetes, Cloud environments
• Frontend: Vue.js (minor client-side component)

Key Backend & Engineering Requirements

• Security: Building and securing systems handling sensitive and enterprise data.
• System Design & Optimization: High performance, scalability, and efficiency.
• Concurrent Programming: Parallel/concurrent processing.
• Memory Management: Low-level resource and proper memory management.

AI & LLM Integration Requirements

• Platforms & Tools: Amazon Bedrock, diverse AI/LLM models.
• API & Integration: Model APIs, reading documentation, and integrating new AI models.
• Operations & Cost Management: Prompts, tokens, token usage tracking, and cost optimization.
• Model Selection: Evaluating and selecting appropriate AI models based on task requirements.
• Mindset: Strong capacity and enthusiasm to learn new AI areas rapidly (deep AI expertise is secondary to strong C#/.NET foundations).

We are looking for an experienced Middle Project/Product Manager to take ownership of one of the eight products within our client’s product portfolio. 

This role requires a strong product-oriented mindset, a high level of proactivity, and the ability to drive projects forward while building a mature, highly autonomous, and self-managed team.

Requirements:

• Experience in Product Management, Project Management, Business Analysis, or a related role in SaaS, Cloud, or Enterprise Software.
• Experience working with cross-functional teams, including Engineering, Design, Marketing, CSE, and other client-side stakeholders.
• Proven ability to own initiatives end-to-end, from discovery and prioritization through delivery and measuring outcomes.
• Strong experience writing user stories, acceptance criteria, and functional requirements.
• Proven ability to collaborate closely with engineering teams throughout the software development lifecycle.
• Experience with roadmap, backlog, scope, risk, dependency, and delivery management.
• Ability to balance customer needs, business priorities, technical constraints, and delivery capacity.
• Strong stakeholder management and ability to drive alignment and decision-making across teams.
• Experience with people management, including hiring, onboarding, 1:1s, performance reviews, goal setting, and professional development.
• Ability to develop team capabilities in alignment with individual career goals and future product needs.
• Familiarity with Azure DevOps, Agile methodologies, and AI-driven development experiences.
• Excellent communication, facilitation, organizational, and problem-solving skills.
• Strong sense of ownership and accountability for product and business outcomes, not just delivery.
• Proactive, structured, and comfortable working with ambiguity, changing priorities, and complex environments.

Responsibilities:

• Combine Product, Project, and People Management responsibilities to drive product development and delivery.
• Define product priorities, requirements, scope, and roadmap in alignment with business and customer needs.
• Manage end-to-end delivery, including planning, coordination, dependency and risk management, and stakeholder communication.
• Ensure predictable delivery and alignment across cross-functional and cross-team initiatives.
• Monitore product outcomes and used customer feedback and data to drive continuous improvement.
• Manage the full employee lifecycle, including hiring, onboarding, 1:1s, performance reviews, and professional development.
• Define individual goals and development plans aligned with both employees’ career growth and future product and team needs.
• Develope team capabilities, identified skill gaps, and supported succession planning and future leadership growth.
• Foster team engagement, accountability, clear expectations, and continuous improvement.

This role is expected to be able to confidently answer 4 questions:

• Product: Are we building the right thing for our customers and business?
• Project / Delivery: Are we delivering it effectively, predictably, and with the right level of quality?
• Outcome: Is what we deliver creating the expected customer and business value?
• People: Do we have a capable, healthy, and continuously developing team that can support the product now and in the future?

• One of the world's largest providers of products and services to the energy industry has a need to develop, support and integrate software system in Oil & Gas domain.
  You will be a member of a cross functional team.
  Key project stakeholders are open for innovative ideas.
  Project is based on SCRUM methodology.
  This is a great opportunity to work in an international team, apply and learn modern IT technologies

   

• Responsibilities:

  Quickly learn new technologies and improve proficiency
  Follow up with Developer on open vulnerabilities
  Share reports of open, closed vulnerabilities
  Develop unique, effective security strategies for software systems, networks, and cloud provider
  Safeguards information system assets by
  identifying and solving potential and actual security problems
  Maintain quality service by following
  organization standards
  Contribute to team effort by accomplishing
  related results as needed

   

• Mandatory Skills Description:

  Understanding of definitions related to cyber security: Vulnerability, attack vector, threat , security risk, SAST, DAST, WAF ets
  Understanding of networking, Operating systems (Windows and Linux)
  Basic concepts in programming Ex: Python
  Very good English as team is multinational

   

• Nice-to-Have Skills Description:

  Willing to have a hacker mindset and methodology
  Familiar with agile methodologies

   

• Languages:

  • English: B2 Upper Intermediate

     

• Recruitment process:
  CV Review — the project team reviews your experience and its relevance to the position.
  Technical Interview — a technical discussion with our interviewer in English.
  Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
  Client Interview — the final interview with the client’s project team.