Jobs at Djinni

Our client is looking for an experienced Mobile Quality Engineer who combines strong QA fundamentals, hands-on mobile automation, and AI-assisted engineering practices to deliver high-quality iOS and Android applications.

This role is ideal for someone who can combine mobile automation, manual testing, and AI-assisted workflows to improve product quality, release confidence, and team productivity.
This is an AI-first QA role focused on modern mobile automation, agentic workflows, shift-left testing practices, and hands-on validation of iOS and Android applications.
 

Responsibilities:

• Build, maintain, and execute automated tests for native and hybrid iOS and Android applications.
• Perform manual, exploratory, regression, and compatibility testing across mobile devices, OS versions, and screen sizes.
• Develop scalable automation using Appium and WebdriverIO for mobile applications and Playwright for web-based applications.
• Use AI-assisted tools such as Codex, Claude, GitHub Copilot, or similar platforms to accelerate automation, debugging, refactoring, and test coverage improvements.
• Build reusable automation assets, prompts, and agentic workflows to support test creation, maintenance, and release validation.
• Own quality and release readiness through automated testing, risk identification, defect tracking, and continuous validation.
• Partner closely with engineering, product, design, and QA teams to embed quality early in the development lifecycle.
• Create and maintain test cases, test plans, automation coverage, and clear documentation using tools such as Xray or TestRail.
• Participate in Agile ceremonies, including refinement, sprint planning, stand-ups, reviews, and retrospectives.
   

Requirements:

• 5+ years of QA experience, including hands-on testing of iOS and Android applications.
• Strong experience with mobile automation and modern testing practices.
• Practical experience with Appium and WebdriverIO.
• Hands-on experience automating web-based applications with Playwright.
• Strong manual testing skills, including test design, exploratory testing, regression testing, and defect reporting.
• Working knowledge of JavaScript/TypeScript for test automation.
• Experience using AI-assisted development or QA tools such as Codex, Claude, GitHub Copilot, or similar.
• Ability to build or improve reusable automation skills, prompts, and agentic workflows.
• Strong understanding of mobile applications, web applications, APIs, test coverage, and release validation.
• Experience with Jira, Confluence, Bitbucket, Xray/TestRail, BrowserStack, Charles Proxy, and CI/CD processes is a plus.
• Strong ownership, problem-solving skills, attention to detail, and ability to work in a fast-paced Agile environment.
• Upper-intermediate or higher English communication skills.
• Availability to work until at least 12:00 PM ET (7 pm or 8 pm Kyiv time), Monday through Friday.

The role focuses on improving engineering efficiency, infrastructure reliability, and security posture across a cloud-native microservices ecosystem.

Key Responsibilities:
- Improve and standardize CI/CD pipelines across teams
- Optimize build, test, and deployment processes
- Enhance Infrastructure as Code practices
- Improve observability, reliability, and scalability of the platform
- Drive security improvements across infrastructure and delivery pipelines
- Implement DevSecOps best practices
- Collaborate with product and engineering teams to improve operational processes
- Participate in architectural decision-making and continuous platform evolution
- Contribute to pre-sales and technical consulting activities when required

• Mandatory Skills Description:

  Core Technical Competencies:
  • Hands-on experience with Microsoft Azure
  • Strong Kubernetes experience (production environments)
  • CI/CD pipeline design and optimization
  • Infrastructure as Code:
     o Terraform or Azure Bicep
  • Containers:
     o Docker or Podman
  • Scripting:
     o Python and/or Bash
     o PowerShell
  • Experience with security best practices in cloud-native environments
  
  Leadership & Communication:
  • Experience leading or mentoring engineers
  • Strong client-facing communication skills
  • Ability to drive cross-team improvements

• Nice-to-Have Skills Description:

  • DevSecOps tooling (SAST, DAST, dependency scanning, container scanning)
  • Experience improving SDLC governance
  • CI/CD platforms:
     o GitLab CI
     o TeamCity
     o Azure DevOps
     o GitHub Actions
     o ArgoCD or Flux
  • Configuration Management:
     o Salt
     o Puppet
     o Chef
  • Programming:
     o Python
     o Golang

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

📍 Remote 
🕐 Full-time
 

We are currently looking for an experienced International Accountant / Group Accountant to strengthen our Finance Team and take ownership of accounting operations across our international group structure. Our entities operate in the United Kingdom, Estonia, Hong Kong, Cyprus, and the UAE (Dubai Mainland), making this role ideal for someone who enjoys working in a dynamic international environment and managing multi-jurisdictional accounting processes.

Your Mission

The key objective of this role is to support the transition of accounting operations from outsourced providers to an efficient in-house finance function, ensuring accuracy, compliance, and high-quality financial reporting across all group companies.
 

Key Responsibilities

Accounting Operations

• Manage full-cycle accounting for multiple international entities.
• Maintain accurate bookkeeping records and accounting documentation.
• Process multi-currency transactions and perform bank reconciliations.
• Manage Accounts Payable (AP) and Accounts Receivable (AR).
• Conduct intercompany reconciliations and ensure consistency across group entities.

Financial Reporting

• Prepare monthly, quarterly, and annual financial statements in accordance with IFRS.
• Prepare Balance Sheet, Profit & Loss, and Cash Flow reports.
• Support management reporting and financial analysis.

Tax & Regulatory Compliance

• Prepare and submit statutory financial and tax reports where direct filing is permitted.
• Ensure compliance with local accounting and tax regulations.
• Monitor reporting deadlines and regulatory requirements across jurisdictions.

Audit Support

• Prepare audit working papers and supporting documentation.
• Coordinate communication with external auditors and service providers.
• Support annual audit processes and year-end closing activities.

Process Development

• Participate in building and improving internal accounting processes.
• Support the transition from outsourced accounting to an in-house finance model.
• Identify opportunities for automation and process optimization.
   

Requirements

Professional Experience

• 3–5+ years of experience as:
  • International Accountant;
  • Group Accountant;
  • Senior Accountant;
  • Auditor within a Big 4 firm or international accounting/advisory company.
• Experience working with multiple legal entities and international structures.
   

Education & Qualifications

• Bachelor's degree in Accounting, Finance, Audit, or a related field.
• ACCA, CPA, or progress toward obtaining a professional qualification will be a significant advantage.

Technical Knowledge

• Strong practical knowledge of IFRS.
• Understanding of financial consolidation principles.
• Experience with international accounting and compliance requirements.
• Ability to independently manage reporting and audit preparation processes.

Systems & Tools

• Experience with cloud-based accounting systems and ERP platforms.
• Experience with Odoo is highly desirable.
• Familiarity with electronic government reporting and tax portals.

Language Skills

• English level B2–C1 (Upper-Intermediate to Advanced).
• Ability to communicate effectively with international stakeholders, auditors, and service providers.
   

What We Offer

✨ Opportunity to work with an international group of companies across multiple jurisdictions.
✨ High level of autonomy and ownership.
✨ Exposure to international accounting, taxation, and IFRS reporting.
✨ Professional growth and development opportunities.
✨ Remote work format.
✨ Competitive compensation package.
 

If you are looking for a role where you can make a real impact, drive accounting excellence, and work in a truly international environment, we'd love to hear from you. 🚀
 

Join Office8 and become part of a team that supports global business growth.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

Job Description

- Confident PC user (Windows)
- Basic English
- Extensive internet research skills
- Creative problem-solving and analysis skills
- Team player with good interpersonal and solution-oriented attitude
- Readiness to work in shifts (mandatory)
- Stress-resistance
- Ice Hockey knowledge is very beneficial, actual hockey playing skills are not required
- Video gaming experience also useful

Job Responsibilities

- Analyze ice-hockey games and record key events as they occur such as successful pass, penetration of offensive zone, faceoff win, etc. (40+ total event types)
- Check the quality of content and do an analysis of quality data
- Work on various data tools and generate information by doing online research
- Provide inputs/content with high quality
- Ability to identify and verify source authenticity
- Solve complex problems in time-bound and effective manner
- Ability to analyze data by doing secondary research

Department/Project Description

Our client is leading supplier of sports analytics to its clients. Using cutting edge Computer Vision and AI/ML technologies, the company provides outstanding real-time sports performance analysis. As an analyst you will be responsible for providing quality statistics for ice hockey games using client's proprietory tools.

About Us 

ChatRevenue.ai was founded by Ratmir Timashev (founder of Veeam) 

and Vlad Voskresensky (founder of Revenue Grid) to create the next generation of CRM systems. 

We’re building an AI-native CRM platform that completely redefines how sales automation 

works. 
By structuring data for intelligent automation, we enable agentic AI to design workflows, assist Sales Leaders and Reps in real time, and generate predictable sales funnels – all through a simple, chat-driven interface. 

Our mission: to build a CRM that works for User, not the other way around. 

About the Role 

This role is for engineers who thrive in dynamic environments where processes are still being shaped and impact is immediate. 

At ChatRevenue, we focus on outcomes rather than ceremonies – no endless grooming sessions or heavy planning rituals. 

Our engineering processes are evolving, and you’ll have a direct influence on how they are structured. There are no excessive management layers or long approval chains – decisions are made quickly through open discussion and direct collaboration. 

Previous startup experience is not required. What matters is your ability to operate without rigid rules, take initiative, and make independent technical decisions. 

What You’ll Do 

• Architect and maintain backend services using Python / FastAPI 
• Build seamless integrations with between our code product and external ecosystems (CRM, communication platforms) 
• Design and optimize scalable ETL/ELT pipelines 
• Develop and deploy production-ready Generative AI features to enhance product capabilities 
• Lead features from initial technical design to production release and ongoing support 
• Deliver high-quality code in short, impactful cycles 
• Maintain DevOps best practices (testing, CI/CD, security, containerization) 

What We’re Looking For 

• Strong Python skills (FastAPI, async, Pydantic) 
• Experience with SQL (PostgreSQL), Pandas, and data pipelines 
• Solid understanding of HTML/CSS/JavaScript
• Hands-on experience with Docker, Kubernetes, Azure, Kafka 
• Experience with CI/CD and Git-based workflows 
• Curiosity about product-building and openness to evolving environments 
• Strong teamwork skills – constructive code reviews, active participation in technical discussions, and ownership mindset 

Nice to have 

• Experience with OpenSearch 
• DevSecOps exposure 
• Advanced debugging skills 
• Azure API Management 
• Experience developing Generative AI features 
• Integrations with Salesforce, Google Meet, or similar platforms 

Why Join Us 

• Remote-first culture – work from anywhere 
• Flexible schedule aligned with European time zone 
• No bureaucracy or micromanagement – transparent and fast decision-making 
• Direct product impact – your work ships quickly and is visible in production 
• Real ownership – influence architecture and technical direction 
• Unlimited paid vacation and paid sick leave 
• Company-provided equipment 
• Premium AI tools subscription (ChatGPT, Copilot, Claude) 
• Professional growth – opportunity to own a technical domain or lead a module as the company scales 
• Competitive compensation starting from $6,000

If you want to build an AI-native CRM from the ground up and be part of the core team shaping the product, we’d love to hear your story. 

Apply or reach out directly – let’s build something truly transformative together. 

Наш клієнт — продуктова технологічна компанія, яка розробляє сучасні high-tech рішення та embedded-системи. Зараз команда шукає Embedded Engineer для роботи з single-board computers (SBC), hardware integration та Linux-based системами.

Основні задачі:

• розробка та підтримка ПЗ для embedded-пристроїв і single-board computers (Raspberry Pi, NVIDIA Jetson Nano тощо)
• інтеграція ПЗ з hardware components: sensors, actuators, communication modules
• робота з low-level interfaces та communication protocols (UART, SPI, I2C)
• оптимізація роботи систем у resource-constrained environments
• debugging та troubleshooting hardware/software integration
• взаємодія з hardware engineers щодо інтеграції рішень
• підтримка build/deployment pipelines
• адаптація та оптимізація існуючого ПЗ під target platforms
• участь у code review та покращенні software quality

Основні вимоги:

• 3+ роки досвіду в embedded/software development
• впевнене програмування на C / C++
• хороше розуміння Linux та command-line tools
• досвід роботи з SBC platforms (Raspberry Pi, Jetson Nano або аналогами)
• досвід роботи з hardware interfaces та communication protocols
• навички debugging та troubleshooting
• досвід роботи з Git

Буде плюсом:

• досвід роботи зі STM32
• знання Python

Компанія пропонує:

• офіційне працевлаштування
• можливість бронювання (за наявності актуальних військово-облікових документів)
• сучасний офіс у Києві
• участь у high-tech / defense-tech проєктах
• професійний розвиток та роботу в сильній команді
• оплачувані відпустки та лікарняні відповідно до законодавства

Project Description

Our customer is a global leader in data systems and digital infrastructure, with headquarters in Tokyo, Japan, and a presence in over 20 countries. Known for delivering cutting-edge technology solutions, the company supports various industries by providing high-performance, reliable, and scalable systems. The GlobalLogic team is engaged in an exciting project aimed at enhancing the customer’s software solutions. This includes adapting and optimizing system components to ensure compatibility with the latest technologies, seamless integration, and consistently high standards of performance and reliability.

This is a great opportunity for an experienced Test Engineer. You will work with modern technologies, validating cutting-edge products for a market leader in corporate networking solutions. Additionally, you will have the opportunity to expand your knowledge of networking, embedded systems, and business appliances. If you have always dreamed of working with cutting-edge hardware and understanding what powers the Internet of tomorrow, this job is for you!

This role requires strong analytical skills and the ability to investigate the product and develop high-quality automated tests. You will work with a Python-based automation framework and have the opportunity to influence its architecture. The successful candidate will have a solid understanding of testing theory, strong analytical skills, and experience working in an international environment.

We also expect our new colleague to be a responsible and communicative team player. As a QA Engineer, you will be involved in a variety of testing activities, including, but not limited to, test planning and development, bug reporting and verification, test framework extension, and test reporting.

Job Description

Basic qualification

• 3+ years of experience in test development and automation using Python
• Strong knowledge of software testing principles and techniques
• Proficiency in Linux application testing (user space) and command-line environment
• Experience in creating technical documentation
• Advanced written and spoken English for active client-facing communication
   

Will be a plus

• Background in working with hardware simulators/emulators or virtual test environments (GNS3)
• ISTQB certification
•  

Job Responsibilities

• analyze product requirements and create validation documentation
• expand automation framework
• develop, debug, and maintain automated tests
• report bugs and verify bug-fixes
• intra-team and client-facing communication

About the Role

We are looking for a highly skilled and strategic Senior DevSecOps Engineer to lead our security operations and infrastructure automation initiatives. In this role, you will bridge the gap between development, security, and operations, ensuring our on-premise environment remains secure, resilient, and efficient.
You will act as a subject matter expert, leveraging cutting-edge tools like CrowdStrike to automate threat detection and response, while maintaining robust perimeter security via Cloudflare.

Key Responsibilities
Implementation and automation of security tools in the CI/CD process (SAST, DAST, SCA).
Analysis of vulnerabilities in code, infrastructure and containers.
Development and configuration of security monitoring systems, incident response.
Monitoring and improving the security level of on-prem infrastructures.
Interaction with developers, DevOps and security teams to implement secure practices.
Active participation in the processes of IAM configuration, management of certificates, secrets and access policies.
Conducting internal security audits, participation in external (e.g. penetration) tests.

Requirements

Must-have:
Experience: 5+ years of experience in DevSecOps, Security Engineering, or a related field, with at least 2 years in a Senior role.
Tooling Expertise: Deep hands-on experience with the following specific tools:
Baremetal/on-premise infrastructure
Docker (Docker Swarm is a strong plus)
Gitlab CI 
CrowdStrike
Cloudflare
ELK.
SIEM Proficiency: Proven experience deploying and tuning SIEM solutions (e.g., Splunk, Elastic Security, Datadog, or similar).
Infrastructure: Strong background in managing on-premise infrastructure (physical servers, data centers, virtualization, networking).
Scripting: Proficiency in Python, Go, or Bash for automation and tooling.

Nice-to-have:
Experience with Kubernetes and such tools as Wiz.io and Torq.
Previous involvement in high-load, regulated, or 24/7 production environments (e.g., iGaming, FinTech, telecom or similar).

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).

We are currently looking for an Affiliate Analyst.

Responsibilities:
 

• Analyze incoming and outgoing traffic: sources, offers, GEOs, devices, landing pages, CR/EPC/ROI.
• Prepare daily/weekly/monthly performance reports.
  Identify growth opportunities, ineffective funnels, traffic leaks, and data anomalies.
• Work with BI systems (Power BI / Metabase).
• Segment and cluster partners and offers based on performance metrics.
• Collaborate with affiliate managers, media buyers, and the technical team.

Requirements:

• Advanced Excel / Google Sheets skills.
• Analytical mindset.
• Ability to visualize and interpret large volumes of data.
• Critical thinking, independence, and attention to detail.

What We Offer:

• Opportunity to work remotely from anywhere in the world.
• Friendly atmosphere with people who genuinely love what they do.
• Supportive management interested in team members’ growth and development.
• 20 working days of paid vacation, 5 paid days off, and paid sick leave.

We are ready to train the right candidate, so prior experience is not required.
 

We are looking for an Affiliate Manager who will be responsible for developing партнерской сети, building strong relationships with affiliates, and driving partner performance within the betting/iGaming vertical.

This role is ideal for someone who combines strong communication skills, analytical thinking, and a proactive approach to partner management.

What You’ll Be Responsible For

Developing and scaling the existing affiliate base
Building long-term relationships with affiliates and webmasters
Communicating with partners via Telegram, email, and other channels
Supporting affiliates in resolving operational and performance-related issues
Attracting new affiliates to the partner program
Monitoring and analyzing key performance metrics (KPI) for each partner
Maintaining reports and performance analytics
Controlling partner payouts and conducting weekly reconciliations
Participating in industry events, conferences, exhibitions, and meetups
What We’re Looking For

Strong negotiation and relationship-building skills
High level of communication and responsiveness
Analytical mindset and attention to detail
Experience working with reports and spreadsheets (Google Sheets / Excel)
Ability to generate ideas and offer creative solutions for partners
Experience in searching for and onboarding new webmasters
Readiness to react quickly to partner requests, including urgent situations
Basic experience in betting, gambling, or affiliate marketing
Experience working with top-tier webmasters will be a plus
English level: Intermediate or higher would be an advantage
What You’ll Get

Opportunity to work in a fast-growing iGaming environment
Direct impact on affiliate growth and business performance
Dynamic team and fast decision-making processes
Freedom to bring ideas and influence partner strategy
Competitive compensation based on experience and expertise

Remote | Affiliate Support Team Lead
 

Our client is an international product company in the iGaming industry that is actively growing and expanding its affiliate department.
 

Responsibilities:
• Manage and develop the Affiliate Support team, including task delegation, performance monitoring, and employee growth;
• Organize and optimize partner support processes and collaboration with Affiliate Managers;
• Oversee the onboarding of new partners, tracking setup, affiliate links, postbacks, and partner accounts;
• Ensure a high level of service and timely resolution of partner inquiries;
• Monitor traffic quality, statistics accuracy, deposits, and conversions;
• Identify anomalies and suspicious activity, coordinating with Antifraud and Compliance teams;
• Collaborate with technical, finance, and legal teams on partner-related matters and integrations;
• Develop, implement, and maintain internal guidelines, procedures, and support standards;
• Analyze support process efficiency, prepare reports, and implement improvements;
• Monitor SLA compliance, KPI achievement, and service quality standards;
• Participate in process automation and scaling of affiliate operations.
 

Requirements:
• 2+ years of experience in Affiliate Support, Affiliate Management, or Affiliate Operations;
• Previous team management experience will be considered an advantage;
• Strong understanding of affiliate marketing models including CPA, RevShare, and Hybrid;
• Experience with tracking systems, affiliate platforms, and postback configurations;
• Ability to analyze traffic, conversion rates, statistics, and key performance metrics;
• Understanding of fraud prevention and traffic quality control principles;
• Experience collaborating with technical, finance, and legal teams;
• Proficiency in Excel / Google Sheets;
• Strong organizational and communication skills;
• Ability to prioritize tasks and work effectively in a fast-paced environment;
• English proficiency at Intermediate level or higher.
 

Nice to Have:
• Experience in iGaming or Betting industries;
• Experience implementing SLA, KPI, and operational procedures;
• Experience with process automation and CRM systems;
• Experience in employee onboarding, training, and development.
 

What We Offer:
• Remote work format or relocation opportunity to Cyprus;
• Full-time schedule: Monday–Friday, 10:00–19:00;
• Competitive fixed salary;
• Professional and career growth opportunities;
• The chance to make a real impact on the development of a growing affiliate business.

Requirements:

• Basic knowledge and understanding of programming
• Basic knowledge and understanding of OOP
• Basic knowledge of Swift
• Basic knowledge of SwiftUI
• Basic knowledge of UIKit
• Understanding of iOS user interface guidelines and best practices
• Basic knowledge of databases and SQL
• Basic knowledge of HTTP and networking
• Intermediate English or higher
• 
  
  Responsibility:
• Develop and update iOS Applications
• Write unit tests for iOS Applications
• Collaborating with the team

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)