Jobs at Djinni

Account Executive | Remote 

We’re looking for a high-performing Account Executive to drive enterprise growth for a leading OKR and strategy execution platform used by 3,000+ organizations globally. This is a full-cycle, execution-focused enterprise sales role with real ownership and growth potential. You will lead complex deals, engage senior stakeholders, and help scale our transition from product-led growth to a more enterprise-driven sales motion.

Salary: Competitive, discussed individually

Format: Full-time, Remote (Europe preferred; worldwide considered, except Russia and Belarus)

About the Role and the Project:

We’re building a B2B SaaS platform that helps organizations align strategy and execution through OKRs and KPIs — integrated with tools like Jira, Confluence, Salesforce, as well as our standalone platform. As an Account Executive, you will play a critical role in expanding our global enterprise presence, owning the full sales cycle and driving revenue growth across key markets (EU, US, LATAM, APAC). You will work closely with BDRs, Marketing, and Product teams to build a scalable and predictable enterprise sales engine.

Key Responsibilities:

• Own the full sales cycle: prospecting → discovery → demo → negotiation → close

• Manage complex, high-value enterprise deals with multiple stakeholders

• Lead consultative conversations with C-level, Strategy, Operations, and HR leaders

• Conduct deep discovery to identify business challenges and execution gaps

• Translate customer needs into clear product value and measurable outcomes

• Build and manage a strong global pipeline across multiple regions

• Drive consistent revenue generation and achieve quota targets

• Collaborate with BDRs on pipeline generation and opportunity development

• Partner with Marketing to refine messaging and campaigns

• Maintain accurate CRM data (HubSpot) and track key sales metrics

• Continuously improve sales processes based on performance insights

Key Qualifications:

• 2–6+ years of experience in B2B SaaS sales (enterprise or mid-market)

• Proven track record in full-cycle / closing roles

• Experience selling to senior stakeholders and decision-makers

• Strong consultative or solution-selling skills

• Ability to manage complex sales cycles and multiple deals simultaneously

• Strong communication and negotiation skills

• High level of ownership and results-driven mindset

Nice-to-Have:

• Experience selling OKR / KPI / performance management solutions

• Understanding of strategy execution frameworks

• Experience working across international markets

• Familiarity with CRM tools (HubSpot or similar)

• Experience in scaling sales processes or GTM motions

Benefits:

• Direct impact on revenue and company growth

• Opportunity to shape enterprise go-to-market strategy

• Exposure to global enterprise sales and markets

• Competitive salary + performance-based bonuses

• Flexible schedule and remote work format

• Team of 20+ professionals across Marketing, Product, Engineering, and Leadership

• High level of ownership and autonomy

We are looking for an Affiliate Manager who knows how to build strong partnerships, work with traffic, and scale results.
This role is for someone who feels confident in the iGaming affiliate space and understands how to turn partnerships into sustainable business growth.
Responsibilities:

• Source and attract new partners to the affiliate program, including attending industry conferences
• Manage partners end-to-end: from onboarding and deal negotiation to link distribution, payouts, and upselling
• Build and maintain long-term relationships with existing partners, scaling traffic volumes
• Analyze traffic performance across CPA, RevShare, and Hybrid models; calculate ROI and suggest improvements
• Collaborate with internal teams (support, marketing, analytics, finance, product) to ensure smooth operations
• Maintain reporting and planning
• Execute tasks and achieve performance targets
   

Requirements:

• 1+ year of experience in affiliate marketing within the iGaming industry
• Strong communication skills: ability to negotiate, build relationships, and resolve conflicts
• Experience working with traffic sources: social media, SEO, Facebook, ASO, PPC, and paid traffic in general
• Strong verbal and written communication skills
• English level B1 or higher
   

What we offer:

• Competitive compensation based on your experience, expertise, and results
• Remote work format (5/2) with flexible start of the working day
• Paid vacation and sick leave, plus additional days off
• Opportunity to work in a fast-growing iGaming project with real impact on the product
• Company-provided equipment and budget for home office setup (if needed)
• Transparent bonus system, weekly team activities, and regular gifts
• Supportive team and open communication
   

If you enjoy working in affiliate marketing, know how to build partnerships, and want to grow in iGaming — let’s connect 🤝

We are looking for a Customer Support Specialist with experience in payments/fintech / iGaming environments to support users and partners with payment-related inquiries.

You will work closely with Payments, Risk, and Finance teams, handling payment issues, investigating transactions, and ensuring smooth communication with clients and partners.

Responsibilities

• Handle customer inquiries via chat, email, and ticketing systems
• Support users with payment-related issues (deposits, withdrawals, failed transactions)
• Investigate and resolve chargebacks, refunds, and transaction discrepancies
• Communicate with internal teams (Payments, Risk, Compliance) to resolve issues
• Work with PSP providers to clarify transaction statuses when needed
• Monitor transactions and identify potential issues or irregularities
• Maintain high-quality customer experience and response standards
• Document common issues and contribute to process improvements

Requirements

• 0,6+ years of experience in Customer Support within fintech, payments, or iGaming
• Good understanding of:
  • Payment flows (deposits/withdrawals)
  • Chargebacks and refunds
  • Transaction investigation
• Experience working with payment systems or PSPs is a strong advantage
• English – B2+ / strong communication skills
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and problem-solving skills
• Experience with CRM / ticketing tools

Nice to Have

• Experience in iGaming or high-risk payments
• Basic understanding of crypto payments

What We Offer

• Fully remote work
• Flexible working hours
• Opportunity to grow within a fast-scaling fintech company

• International environment and exposure to global payment operations

   

We are looking for a Project Manager/Coordinator (Lviv!) who will manage our bright IT Security Consulting team.

We are looking for a Personality with remarkable communication skills, previous experience in managing client expectations and engineering teams, attention to detail, and the ability to work cross-functionally, converting talented engineers into a high-performance team.

The new Manager will join our outstanding Delivery Leadership team. The ideal candidate doesn’t hesitate to manage talents, clients and project success.

Responsibilities:

• Coordinate and manage multiple short-term cybersecurity projects related to penetration testing and security consulting.
• Plan and manage team workload and resource allocation across ongoing projects.
• Monitor project execution, ensuring timely delivery, quality standards, and client satisfaction.
• Act as the main coordination point between clients and internal technical teams during project execution.
• Track project progress, identify risks or blockers early, and propose solutions.
• Coordinate engineers’ work across multiple engagements and ensure smooth project flow.
• Support team collaboration and maintain clear communication within the delivery team.

• Ensure projects follow UnderDefense delivery processes and operational standards.

   

Qualifications:

• At least 2+ years of project management experience.
• Experience in managing 10+ people.
• Excellent written and verbal communication skills, both Ukrainian and English.
• Practical experience in implementing scope, quality, and time management principles.
• Good knowledge of JIRA.

Personal qualities:

• A passion for challenges and courage to manage people.
• Being self-motivated, able to multitask, reliable to deliver on time, a quick-thinker, and able to work in a fast-paced work environment.
• Strong organizational, negotiation, and conflict-resolution skills.
• Know and practice active listening techniques.

Nice to have:

• Technical background.
• Some knowledge of the cybersecurity domain.

About other benefits:

• Competitive compensation package with opportunities for career advancement.
• Innovative and dynamic work environment focused on product development.
• Opportunities for global collaboration with teams around the world.
• Paid time off including vacation and sick leave.
• Reimbursement for professional development activities such as conferences and certifications.
• Health and wellness benefits including internal medical insurance.
• Social events and team-building activities to foster a positive work culture.
• Minimal bureaucracy to ensure efficiency and productivity.

We are looking for an experienced Senior Account Manager to lead and grow enterprise-level client accounts. In this role, you will act as a strategic partner to key clients, driving long-term collaboration, identifying expansion opportunities, and owning revenue growth within your portfolio.

This position requires strong commercial expertise, strategic thinking, and the ability to build trusted relationships with enterprise stakeholders across multiple levels.
 

Responsibilities:

- Build and maintain long-term, trusted relationships with enterprise clients

- Gain a deep understanding of clients’ business objectives, technology landscape, and growth strategy

- Identify and proactively drive upsell and cross-sell opportunities aligned with client needs

- Propose relevant IT services and solutions that support clients’ strategic and operational goals

- Monitor account health, client satisfaction, and delivery performance

- Resolve escalations and issues in a timely and professional manner

- Conduct regular business reviews to discuss performance, strategic alignment, and new initiatives

- Own revenue targets and drive account growth through structured commercial planning and expansion strategies
 

Requirements:

- 5+ years of experience in Account Management within the IT outsource industry, with a strong focus on enterprise clients

- Proven track record of successfully growing and upselling enterprise accounts

- Excellent communication, negotiation, and stakeholder management skills

- Strong business acumen with the ability to connect IT solutions to client ROI and strategic outcomes

- Experience managing complex, multi-stakeholder relationships across departments and time zones

- Proactive, independent, and comfortable working cross-functionally with delivery, finance, and executive teams

- English level: Advanced

What you’ll get:
- Flat hierarchies and short decision paths, openness to new ideas
- Flexible working schedule
- Reimbursement for professional certification
- Annual paid vacation — 18 working days
- Paid sick leave — 10 working days
- English classes
- IT club card — applicable to the Lviv region
- Sport classes compensation
- Comfortable office locations or remote work.

Hiring Process:

- HR Interview

- Interview with Head of Delivery

- CEO Interview (optional)

We are looking for a Senior-level freelance engineer with proven, hands-on experience in backend and systems development (Python and C++) for drones, UAVs, or robotic platforms. This role involves building critical software that directly powers autonomous aerial operations, from onboard systems to mission control infrastructure.

What you’ll do

• Design and develop backend services for mission control and monitoring of autonomous drones
   
• Build reliable data pipelines to process and analyze telemetry in real time
   
• Implement and maintain communication protocols (MAVLink over UDP/TCP)
   
• Integrate with PX4 or ArduPilot flight stacks and extend/customize C++ components when needed
   
• Contribute to software deployment on embedded platforms (e.g., Raspberry Pi, NVIDIA Jetson)
   
• Collaborate remotely with robotics, hardware, and frontend teams to deliver end-to-end UAV solutions
  
   

You have

• Mandatory: production-level experience building software for drones/UAVs or robotic platforms
   
• Strong Python expertise (Asyncio, FastAPI/Flask, or similar frameworks)
   
• Solid C++ experience in robotics, real-time systems, or embedded development
   
• Practical experience with PX4 or ArduPilot flight stacks
   
• Hands-on experience with MAVLink protocol
   
• Strong understanding of UAV/robotics development workflows
   
• Experience working in Linux environments
   
• Hands-on knowledge of Docker and containerized deployments
   
• Git and version control best practices
   
• Experience designing and maintaining CI/CD pipelines
   
• Solid understanding of networking concepts (UDP/TCP, DHCP, traffic debugging tools)
  
   

Nice to have

• Experience with software deployment on embedded hardware platforms
   
• Experience with telemetry visualization or monitoring dashboards
   
• Familiarity with video streaming technologies (depending on the team assignment)
   
• Exposure to cloud-based infrastructure (AWS, GCP, or Azure)
  Prior work in Agile, cross-functional robotics teams
  
   

What we offer

• Freelance / hourly paid (long-term collaboration possible)
   
• Competitive rate based on expertise and contributions
   
• 100% remote & flexible working hours
   
• Direct involvement in cutting-edge UAV and robotics projects
   
• A motivated international team where your work has a real impact on live autonomous systems
  
   

👉 Proven PX4 or ArduPilot experience is required. If you bring practical UAV/drone software expertise (Python + C++) and understand real-world robotics workflows, we’d be excited to talk with you.

We are looking for an experienced Broker Manager / Affiliate Account Manager to join our team and help scale partnerships with Crypto and CFD brokers worldwide.

Our company specializes in high-volume lead generation and traffic arbitrage. In this role, you will be responsible for building strong broker relationships, negotiating profitable commercial terms, and optimizing lead distribution to maximize revenue and performance.

This position is ideal for someone who understands the Crypto/CFD affiliate ecosystem, enjoys negotiations, and can combine commercial thinking with data-driven decision-making.

Responsibilities

• Manage and grow relationships with Crypto and CFD brokers.
• Negotiate and optimize commercial agreements (CPA, CPL, Hybrid models).
• Increase broker caps, improve payouts, and maximize deal profitability.
• Monitor lead quality, conversion performance, and broker feedback.
• Allocate and distribute traffic based on GEO performance and broker demand.
• Optimize lead routing and rotation to maximize revenue.
• Analyze rejected leads and implement recovery/recycling strategies.
• Work closely with internal teams to improve lead monetization and operational efficiency.

• Track broker performance and identify new growth opportunities.

   

Requirements

• 1+ years of experience in Crypto, Forex, CFD, or Affiliate Marketing industries.
• Strong understanding of broker operations, lead generation, FTDs, and conversion funnels.
• Experience negotiating commercial terms with brokers, networks, or affiliate partners.
• Knowledge of lead distribution systems, APIs, S2S postbacks, and traffic routing logic.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication and relationship-building skills.

• Fluent English (written and spoken).

   

Nice to Have

• Existing network of Crypto/CFD brokers or affiliate partners.
• Experience with affiliate CRMs and lead distribution platforms.

• Understanding of media buying, traffic arbitrage, or performance marketing operations.

   

What We Offer

• Competitive fixed salary.
• Attractive performance-based commission structure.
• Fully remote work environment.
• Opportunity to work with high-volume traffic and leading brokers in the industry.
• Fast-paced environment with significant growth potential.

• Direct impact on company revenue and business development.

   

If you have experience in Crypto/CFD affiliate marketing and enjoy both negotiations and performance optimization, we'd love to hear from you.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a hands-on Outbound Marketing Specialist who will take ownership of outbound campaigns and directly impact lead generation and business growth.

For a perfect match, we expect 🎯

• 1+ year of experience in marketing, growth, lead generation, or outbound campaigns
• Hands-on experience with Email marketing campaigns and basic automation tools
• Confident use of LinkedIn 
• Ability to launch, manage, and optimize LinkedIn and Email campaigns
• Experience collaborating with Sales teams — supporting outreach activities, validating leads, assisting across directions
• Strong hypothesis-driven mindset: ability to generate ideas, test them, analyze results, and iterate
• Understanding of B2B marketing and client acquisition logic
• English level: Intermediate (written communication)

Nice to Have 💎

• Experience building or optimizing marketing or lead generation processes
• Familiarity with outreach or lead generation automation tools
• Experience working with additional channels or segmentation approaches
• Analytical thinking and willingness to experiment
• Understanding of IT / tech / digital environment
• Experience working with the Ukrainian B2B market

Duties & Responsibilities 💼

• Launching, configuring, and managing LinkedIn and Email outreach campaigns
• Testing new ideas, channels, segments, and messaging approaches for client acquisition
• Working closely with the Sales team:
  • supporting outreach tasks
  • validating and qualifying leads
  • maintaining campaign flow
• Researching and identifying relevant target companies and contacts
• Preparing and running targeted outbound campaigns for specific niches
• Analyzing campaign performance and key metrics
• Proposing improvements to workflows and enhancing overall campaign performance

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact

We are a product company in the iGaming industry, looking for a Head of VIP who will take ownership of developing one of our key business направленияs.
This role involves both strategic and operational leadership with a direct impact on core business metrics.
 

⚡ Key Responsibilities

• Develop and execute the VIP strategy
• Manage operational processes and teams
• Drive and monitor key performance metrics
• Build and optimize VIP funnels and retention mechanics
• Analyze data, identify growth opportunities, and make informed decisions
• Forecast and plan performance indicators
• Collaborate closely with Product, Marketing, and Support teams
   

💫 Requirements

• 2+ years of experience in iGaming
• Proven experience in team management
• Strong experience working with metrics
• Experience building or contributing to strategy
• Solid understanding of the VIP segment and high-value customers
• Strong analytical mindset with a data-driven approach
   

✨ What We Offer

• Competitive compensation
  Salary aligned with your experience, skills, and contribution
• Remote work
  Fully remote setup with a flexible start to your workday
• Professional growth & impact
  Opportunities to grow within the company and influence product and processes
• Paid time off
  Vacation, sick leave, and additional days off
• Comfortable workspace
  Company-provided equipment and budget for home office setup if needed
• Bonuses & perks
  Transparent bonus system, weekly team activities, and regular gifts
• Team & culture
  Friendly, supportive team with open communication

UnderDefense is one of the fastest-growing cybersecurity companies in Europe, trusted by 300+ global organizations. Recognized by Gartner and Clutch, we protect companies worldwide with cutting-edge MDR, offensive security, incident response, and our rapidly scaling SaaS platform UnderDefense MAXI.
As we continue expanding in the U.S. market, we are strengthening our communications engine. We are looking for a hands-on PR Manager who can elevate our brand, amplify our founders’ voices, and drive strategic visibility across global tech and business media.This is a high-impact role for someone who can both shape PR strategy and execute it independently.

Role Overview:

The PR Manager will own both corporate communications and executive PR, working directly with our CEO and Marketing leadership. You will build our media presence from the ground up, pitch UnderDefense’s expertise, drive thought leadership, and manage communication around cybersecurity incidents and industry commentary. We need someone who is proactive, resourceful, and capable of navigating a fast-paced environment with no bureaucracy and high expectations for output.

Key Responsibilities:

• Build and execute PR strategy to increase UnderDefense’s visibility in U.S. and global markets.
• Develop and maintain relationships with journalists, editors, analysts, and influencers in tech, business, and cybersecurity media.
• Pitch company news, industry commentary, product updates, and expert insights from UnderDefense leaders.
• Develop and manage the personal brand of the founder as a key industry voice: secure interviews, speaking opportunities, and expert positioning.
• Identify media opportunities based on security incidents, industry reports, and threat trends.
•  Draft press releases, statements, talking points, briefs, and media kits.
•  Build a steady pipeline of PR opportunities by working closely with internal teams (security, product, pentest) and turning their insights into media stories.
•  Prepare executives for interviews, panels, podcasts, and conferences.
• Collaborate with marketing to align messaging across PR, social media, events, and content.
• Drive PR reporting: coverage tracking, share of voice, and impact on brand awareness.
• Ensure messaging consistency across all external channels.

•  Use AI tools to accelerate research, drafting, and reporting workflows.

   

Qualifications:

Must-have:

•  3+ years of experience in PR or Communications for B2B tech, SaaS, or cybersecurity companies.
•  Strong media relations skills with proven experience securing coverage (preferably in U.S./international media).
• Excellent English writing skills: press releases, pitches, executive quotes, op-eds (C1–C2 minimum).
•  Experience working directly with founders or C-level executives on thought leadership and personal brand.
• Ability to operate independently, pitch proactively, and deliver end-to-end results.
• Strong storytelling skills and understanding of how to make technical topics newsworthy

•  Comfort with AI tools (drafting, research, content generation) and ability to QA AI output critically.
   

  Nice to have:

•  Experience in or direct network within the cybersecurity industry.
• Experience in crisis communications or reactive PR based on industry incidents.
• Familiarity with U.S. media landscape and PR tools (Meltwater, MuckRack, etc.).
• Understanding of product positioning and collaboration with marketing teams.

Why UnderDefense:

• Work with global cybersecurity experts and a hands-on, visionary CEO.
• Direct impact on the company’s brand, visibility, and industry influence.
•  Fast-paced, no-bureaucracy culture that values ownership and initiative.
•  Competitive USD compensation.
• Remote-first, flexible work environment.
•  Opportunity to build PR function from scratch and scale it as the company grows.
•  Join a team recognized for innovation, speed, and strong product vision.

At UnderDefense, we protect the digital world by helping businesses stay ahead of cyber threats. Our cutting-edge cybersecurity services and award-winning team empower global enterprises to operate securely and with confidence.

We are seeking a hands-on B2B social media strategist to turn our LinkedIn and YouTube presence into a lead generation engine and a brand awareness powerhouse. This role is perfect for someone who thrives on creating impactful content in SaaS or highly technical industries like cybersecurity, and wants to work directly with our CEO and subject-matter experts to amplify their insights.

What you’ll do:

• Manage the CEO’s LinkedIn presence as the primary growth channel (content creation, publishing)
• Work directly with the CEO to translate ideas, expertise, and feedback into content 
• Use AI tools to generate, edit, and scale content (text, visuals, presentations, video), while maintaining high quality and consistency
• Support the company’s LinkedIn page and distribution through internal stakeholders’ profiles
• Analyze content performance and optimize based on what drives visibility, engagement, and leads
• Collaborate with design and marketing to ensure consistent messaging and visual standards

What makes you a great fit:

• Experience managing a founder’s personal brand on LinkedIn or corporate LinkedIn page (B2B, SaaS, or similar)
• Track record of driving measurable results via social media (leads, engagement, traffic)
• Experience using AI tools for content creation (and more importantly — controlling quality, not just generating content)
• Strong execution mindset: you can move fast, test ideas, and iterate without waiting for perfect input

Why join UnderDefense?

• Work with a world-recognized cybersecurity company featured in Top 200 MSSPs globally
• Your content will reach CTOs, CISOs, and decision-makers at Fortune 500 companies
• Be part of a smart, passionate team that values initiative and creative freedom

• Direct influence on company growth with close collaboration with leadership

   

If you want to turn social media into a true business driver, create content with global reach, and be part of a fast-scaling cybersecurity leader, we’d love to meet you!

About the Role:

We are looking for a Senior Backend Engineer to own a risk intelligence and B2B delivery platform at the core of a next-generation futures trading brokerage. This is a full-ownership role — you will design, build, maintain, and improve two tightly coupled services responsible for per-tenant risk execution and multi-protocol client delivery.

What You Will Work On:

• Per-tenant risk algorithm execution, liquidation workflows, and simulation configuration management;
• REST, gRPC, and WebSocket delivery to B2B clients with per-tenant webhook dispatch and outcome configuration;
• NATS JetStream integration: subscribing to risk alerts and position streams, managing backpressure and audit trail integrity;
• Coordination with upstream Rust services and a Python intelligence layer (classification models, surveillance);
• Evolving a unifying backend layer as the platform scales.

Required Skills:

• 5+ years of backend engineering with production systems at scale;
• Strong proficiency in NestJS / TypeScript and the Node.js ecosystem;
• Solid understanding of event-driven architecture (NATS JetStream, Kafka, or Pulsar);
• Experience designing multi-protocol APIs (REST, gRPC, WebSocket) in a B2B context;
• Familiarity with per-tenant SaaS patterns: isolation, config management, webhook delivery;
• Comfort working adjacent to Rust and Python services;
• PostgreSQL 17 + Timescale, Redis 7, S3 Object Lock, audit-grade data patterns (immutable logs, dual-write);
• Strong async written communication skills for a remote-first team.

Nice to Have:

• Background in fintech, trading infrastructure, or trading firm operations;
• Familiarity with pre-trade risk concepts: margin limits, fat finger controls, liquidation sequencing;
• Prior work with colocation or latency-sensitive distributed systems.

We are looking for a proactive Middle Project Manager who is ready to take ownership of eCommerce projects, ensure smooth delivery, and build strong communication between clients and the development team. If you are confident in managing timelines, scope, and expectations — we’d love to meet you.

Requirements:

• 2+ years of experience as a Project Manager in IT;
• Proven experience managing eCommerce or website development projects;
• Understanding of eCommerce platforms such as Magento, Shopify, WordPress, Shopware, Opencart (at least one as main expertise);
• Hands-on experience with Jira / Confluence / Trello;
• Ability to manage both T&M and fixed-price projects (planning, estimation support, risk control);
• Strong understanding of SDLC and experience working with cross-functional teams (Developers, QA, Designers);
• Experience with project documentation and reporting;
• Confident communication and stakeholder management skills;
• English level: Upper-Intermediate or higher.

Responsibilities:

• Manage full project delivery cycle: planning, execution, and release;
• Coordinate cross-functional teams (Developers, QA, Designers, SEO);
• Maintain project documentation, tasks, and project boards in Jira/Confluence;
• Track timelines, scope, risks, and dependencies;
• Communicate with clients, gather requirements, clarify expectations, and ensure transparency;
• Prepare project plans, status reports, and sprint updates;
• Participate in pre-sales activities: estimates, project scoping, and client calls (together with Sales team);
• Ensure high quality of delivery and smooth collaboration inside the team.

What we value:

• Strong communication skills and ability to build trust with clients;
• Responsibility and ownership mindset;
• Attention to details and structured approach;
• Proactive problem solving and risk prevention;
• Flexibility and ability to adapt to changing priorities;
• Team-oriented attitude and positive collaboration style.

Nice to have:

• Experience working with Magento 2 projects;
• Understanding of basic analytics and project KPIs (velocity, burn rate, budget tracking);
• Experience with Agile/Scrum methodologies;
• Experience working with international clients.

We Offer:

• In-house tech talks & knowledge sharing;
• Flexible and negotiable working schedule;
• Remote work format;
• Paid sick leaves, vacations, and days off;
• Growth opportunities and development plan inside the company.
   

Responsibilities

• Customer acquisition.
• Participation in the process of systemic lead generation and sales activities of the company;
• Support and processing on new and existing sales channels and sales sources;
• Participation in the process of pre-sales and sales activities;
• Lead validation, requirements gathering
• Clarification of the client’s requirements (problems) and conducting sales activities (closing deals);
• Conclusion of transactions and support of the process of entering the project/client;
• Creation of commercial offers;
• Account management out upselling and cross-selling events for new and existing company clients.
• Work on a clear track of Sales plans , sales metrix and KPIs: leads worked, calls, offers, offer value sent, deals won, new clients, revenue.

Requirements:

• 3+ years of experience in IT sales;
• Proven experience in closing deals with the ability to present
• Proven technology knowledge (service, service lines, product)
• High level of English (Upper-intermediate);
• Experience in closing deals on outsourcing and outstaffing models
• Experience in selling projects/solutions of web development and eCommerce;
• Experience in selling solutions for eCommerce (web, mobile);
• Experience with B2B and B2C segments.
• The presence of closed deals from at least 3 different sales channels (with the ability to demonstrate results);
• Would be a plus RoadShow Experience 
• Experience of Work trips and offline sales.

Will Be a Plus:

• Knowledge of the German language;
• Successful experience of sales activities in a particular region or country;
• Experience in selling solutions and services based on CMS Magento, WordPress;
• Successful sales experience in several channels;
• The ability to design and implement a sales funnel using various sales tools.

We Offer:

• In-house tech talks & knowledge sharing;
• Remote work;
• Ability to participate in RoadShows and conferences ;
• Flexible and negotiable working schedule;
• Paid sick leaves, vacations, days off;
• Growth plan and bonuses for additional responsibilities/activities;
• Fair compensation that scales with your skills

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1.5 years of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

Be part of our success story and help businesses achieve top Google rankings through ethical and effective SEO. Join us, grow with us, and make your mark in the digital marketing industry.