Jobs at Djinni

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.
 

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

Our Position:

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

The vacancy is open due to the rapid growth of a high-load international B2B platform. To support increasing operational demands, we are expanding the support team and looking for a specialist to work within established incident-management processes and ensure stable platform operations.

Role Mission

To support the daily operations of a mission-critical trading platform by ensuring stable incident handling, timely response to alerts, and consistent service quality.

You will work within an established incident-management framework, handling operational alerts, following documented procedures, supporting platform stability, and contributing to the continuous improvement of support processes as the team scales.

Working schedule:
 

• 5 shifts per week (Mon-Sun) with rotating shifts: morning (6:00 AM–3:00 PM CET) and evening (1:00 PM–10:00 PM CET).
• 60-minute break included.

Responsibilities:

• Monitor system alerts via Slack and Datadog on a regular basis and respond to incidents according to established procedures.
• Handle inbound calls and requests from platform participants regarding login issues, access problems, and trading interruptions.
• Follow and execute the incident-management process for high-severity cases, ensuring timely and accurate handling.
• Escalate incidents and issues to relevant internal teams (technical, operations, commercial) in line with defined escalation paths.
• Maintain accurate incident records, internal logs, and update documentation in the knowledge base.
• Follow existing SOPs and contribute to their continuous improvement based on operational experience.
• Collaborate with senior team members on improving monitoring, workflows, and support processes.
• Support onboarding of new team members by sharing knowledge and best practices.
• Ensure timely reaction to critical alerts and inbound requests, maintaining high operational reliability.

 
About You:

• 1+ year of experience in Customer Support, Technical Support, Operations, or similar roles.
• Experience working with monitoring tools (Datadog or similar platforms).
• Hands-on experience with Jira Service Management, Confluence, and CRM/ticketing systems (HubSpot or similar).
• Understanding of SaaS products and complex technical systems.
• English proficiency at C1 level or higher (spoken and written).
• Ability to remain calm and structured when working with urgent or stressed clients.
• Strong attention to detail, organization, and reliability — missing critical alerts or calls is unacceptable.
• Ability to work independently and adapt in dynamic environments.
• Proactive mindset with readiness to suggest improvements, not just execute tasks.
• Experience in fintech, trading, energy, or other complex technical industries is a plus.
• Experience creating documentation, SOPs, or internal guidelines is a plus.
• Comfort working in evolving processes and motivation to grow in a technical support role.

Why EverHelp:

• Opportunity to build the entire incident-management function from scratch.
• High autonomy, ownership, and direct influence on operational stability.
• Work in a fast-growing international environment with complex, real-time systems.
• 20+ days of paid vacation.
• 10 additional Healthcare Days for recovery and wellbeing.
•  Fully remote work.
• A strong, experienced team, internal professional communities, and continuous learning support.
• Real career development opportunities as the team scales.
• Corporate discounts on gym memberships and wellness services.

We are looking for Senior Backend Engineers to implement the core APIs and features for a white-label platform that enables creators to launch branded mobile apps aggregating content from YouTube, Twitch, Instagram, TikTok, Twitter/X, with exclusive content, free messaging, and livestreams.

Duration: 9-12 weeks MVP, with long-term potential (Phase 2+ payments, advanced features).
 

Key responsibilities:

• Build REST APIs for social feed aggregation/normalization (5 platforms → unified JSON), content CRUD (S3 secure upload, thumbnails, scheduling), free WebSocket messaging (text/image/voice notes, delivery/read receipts), Firebase push notifications (deep links), livestream URL/status management (YouTube/Twitch APIs).
• Implement background workers: hourly social sync, analytics aggregation (subscriber growth, content engagement, DM stats), AWS Rekognition moderation queue, media processing callbacks.
• Design PostgreSQL schemas for multi-tenant data (creator isolation), Redis for caching/pubsub.
• Write clean, testable code with unit/integration tests, contribute to OpenAPI 3.0 documentation.
   

Requirements:

• 4+ years Node.js/NestJS TypeScript production experience, REST API design.
• Hands-on with social media APIs (YouTube Data API, Twitch Helix, etc.), OAuth flows.
• WebSocket real-time experience (chat/messaging), AWS S3 media handling.
• PostgreSQL + ORMs, Redis caching/pubsub, job queues (Bull/Agenda/BullMQ).
• Docker basics, Git workflow.
• English B1+ (code reviews, docs, team syncs).
   

Nice to have:

• Firebase FCM push notifications.
• Background processing at scale, OpenAPI specs.
• Esports/media platforms, real-time systems experience.

What we offer:

• Real App Store product impact — platform powers creators' fan apps
• Modern stack: Node.js/NestJS → PostgreSQL/Redis → AWS S3/ECS → Firebase
• Senior team context: Tech Lead Architect, 2nd Backend, Frontend, DevOps (AWS cert), QA, PM
• Long-term roadmap after MVP (Phase 2 payments/subscriptions, native livestream)
• Remote/hybrid (Ivano-Frankivsk), flexible hours
   

Technical challenges you'll own:

• 5 social APIs → unified feed (hourly background sync, caching strategy)
• Production WebSocket messaging (delivery guarantees, read receipts)
• Multi-tenant content isolation (creator data separation)
   

Let's build the next-generation creator platform together! 🚀

The Senior QA Engineer (Data / Python) will play a key role in ensuring the quality, reliability, and consistency of data-driven solutions. Working closely with data engineers, backend developers, and CRM teams, this role focuses on validating data pipelines, APIs, and analytical platforms in a cloud-based environment.

Required Skills & Qualifications
 

4–6+ years of experience in Quality Assurance / Quality Control.

Strong understanding of data structures, SQL, and database concepts

Hands-on experience with Data Projects testing - testing data pipelines (ETL/ELT), data warehouses, datalakes houses or analytical solutions.

Experience validating APIs, microservices, and backend workflows.

Proficiency in writing test cases, test plans, and quality documentation.

Strong analytical mindset and attention to detail.

Experience working in Agile/Scrum environments.

Upper-Intermediate or higher English.
 

Project Tech Stack/ Skills needed:
 

RDBMS knowledge

AWS knowledge

Jira / Zephyr / Confluence

Responsibilities:

Data Mapping validation

Functional Testing

Non-functional Testing (Performance)

API testing

SQL queries creation (analyses, validation, troubleshooting)

AWS – usage of S3 buckets, Athena, CloudWatch, Spark, Glue, Airflow for testing

Defect Triage and collaboration with CRM team

Work with Jira / Zephyr / Confluence

Prod Support Defects management – opening defects, validating fixes etc.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

27 Nerds is an IT company based in Ivano-Frankivsk, Ukraine, with 10+ years building products for esports, gaming, and creators. From Arena27 (esports club network Poland/Ukraine) and Bo3.gg to projects in cybersecurity and e-commerce. Currently developing a white-label platform for bloggers: branded App Store apps with feeds from YouTube/Twitch/Insta/TikTok + chats/content.
 

Looking for DevOps Engineer to set up AWS infrastructure for MVP (part-time 50%, 240 hours over 9-12 weeks), with potential extension.
 

Key responsibilities:

• Deploy AWS stack per spec: ECS/EKS (API/workers), PostgreSQL RDS, Redis ElastiCache, S3 (media), CloudFlare CDN.
• Setup CI/CD pipelines (GitHub Actions), monitoring (Datadog logs/alerts/health checks).
• Implement security: rate limiting, request validation, audit logging, API versioning.
• Environment management (dev/staging/prod), cost optimization.
• Collaborate with Tech Lead and Backend team.
   

Requirements:

• 3+ years AWS DevOps/SRE, hands-on with ECS/EKS + RDS + ElastiCache + S3.
• Docker, Terraform/CloudFormation, GitHub Actions CI/CD.
• Managed databases/caches, networking/security basics.
• English B1+ (docs, team syncs).
   

Nice to have:

• Datadog, CloudFlare CDN, SendGrid email.
• Esports/media project experience.
   

What we offer:

• Part-time 50% — flexible schedule (~20h/week)
• Real App Store impact — infrastructure for creators' fan apps
• Senior team: Tech Lead Architect, 2 Backend, Frontend, QA, PM
• Modern stack: AWS ECS/EKS → PostgreSQL/Redis → S3/CDN → Datadog
• Long-term potential (Phase 2+ scaling/observability)
• Remote/hybrid (Ivano-Frankivsk)
   

Technical challenges:

• Multi-tenant AWS infra (creator data isolation)
• Scaling for social sync + WebSocket
• Production monitoring for real-time features
   

Join 27 Nerds to build production-grade creator infrastructure! 🚀

We are seeking an organized, proactive, and customer-focused Account Manager to oversee US based client relationships and manage project deliverables in the 3D rendering domain. In this role, you will serve as the primary point of contact between clients and Project Managers, ensuring that all projects are executed on time, on budget, and to the highest quality standards. The ideal candidate will have strong communication skills, a passion for 3D visualization, and the ability to handle multiple projects simultaneously.

Key Responsibilities

1. Client Relationship Management
   • Act as the main liaison for clients, responding promptly to inquiries and providing regular project updates. This includes emails, project zoom meetings, check-in zoom meetings. 
   • Build and maintain long-term relationships by understanding client goals, offering tailored solutions, and ensuring their satisfaction.
2. Project Coordination
   • Coordinate with the Project Managers to set project timelines, milestones, and deliverables.
   • Track progress and address potential bottlenecks to keep projects on schedule.
3. Resource Allocation & Budgeting
   • Collaborate with internal departments to determine resource needs and ensure projects stay within allocated budgets.
   • Negotiate costs and service agreements with clients, balancing profitability with client satisfaction.
4. Quality Assurance
   • Review project drafts and final outputs for accuracy, consistency, and alignment with client expectations.
   • Communicate feedback to the production team, ensuring quality standards are met or exceeded.
   • Be the client voice in the company, defend their interests.
5. Strategic Growth & Upselling
   • Identify opportunities to enhance clients’ experience through additional or upgraded services.
   • Propose new solutions or technologies to help clients achieve their visual and marketing objectives.
   • Maintain client database and deal flow
   • Participate in client seasonal communication

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Marketing, Design, Architecture, or a related field.
• Experience: Previous experience (2–4 years) in account management, project management, or customer success, preferably in a creative or technical environment (such as 3D visualization or architectural services).
• Technical Skills:
  • Basic understanding of 3D rendering processes and software (e.g., 3ds Max, V-Ray, SketchUp, or similar).
  • Proficiency in standard business software (e.g., Microsoft Office, G Suite, project management tools).
• Soft Skills:
  • Strong communication, negotiation, and interpersonal skills.
  • Excellent organizational abilities with a keen attention to detail.
  • Proven problem-solving capabilities, especially under tight deadlines.
  • Ability to handle multiple concurrent projects and prioritize tasks effectively.
• Language Skills: Fluent in English (both written and oral). Additional language skills are a plus.
   

Work Environment & conditions

• Remote work.
• No business trips
• 5-day working week Mon-Fri 13:00−22:00 Kyiv time
• 24 vacation days and five sick leaves.
• Ukrainian national holidays are days off
• A flexible payment system (base rate + commission).
• Work on projects from Europe and the USA.
• Participation in various projects and rapid skill development.
• Access to training materials.

We are seeking a Senior Data Engineer to deliver data-driven solutions that optimize fleet utilization and operational efficiency across 46,000+ assets in 545+ locations. You will enable decision-making through demand forecasting, asset cascading, contract analysis, and risk detection, partnering with engineering and business stakeholders to take models from concept to production on AWS. 

Requirements 

• 5+ years of experience in data engineering 
• 3+ years of hands-on experience building and supporting production ETL/ELT pipelines 
• Advanced SQL skills (CTEs, window functions, performance optimization) 
• Strong Python skills (pandas, API integrations) 
• Proven experience with Snowflake (schema design, Snowpipe, Streams, Tasks, performance tuning, data quality) 
• Solid knowledge of AWS services: S3, Lambda, EventBridge, IAM, CloudWatch, Step Functions 
• Strong understanding of dimensional data modeling (Kimball methodology, SCDs) 
• Experience working with enterprise systems (ERP, CRM, or similar) 

Nice-to-haves 

• Experience with data quality frameworks (Great Expectations, Deequ) 
• Knowledge of CDC tools and concepts (AWS DMS, Kafka, Debezium) 
• Hands-on experience with data lake technologies (Apache Iceberg, Parquet) 
• Exposure to ML data pipelines and feature stores (SageMaker Feature Store) 
• Experience with document processing tools such as Amazon Textract 

Core Responsibilities 

• Design and develop ETL/ELT pipelines using Snowflake, Snowpipe, internal systems, Salesforce, SharePoint, and DocuSign 
• Build and maintain dimensional data models in Snowflake using dbt, including data quality checks (Great Expectations, Deequ) 
• Implement CDC patterns for near real-time data synchronization 
• Manage and evolve the data platform across S3 Data Lake (Apache Iceberg) and Snowflake data warehouse 
• Build and maintain Medallion architecture data lake in Snowflake 
• Prepare ML features using SageMaker Feature Store 
• Develop analytical dashboards and reports in Power BI 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

We are looking for an Outreach Specialist / Linkbuilder to join the DigitalSuits marketing team. At DigitalSuits, we focus on an inbound marketing strategy to build a strong company brand in the target markets. We combine strategy, content, SEO, and ethical link-building to deliver measurable, data-driven results. Your role is to build and maintain high-quality backlinks that enhance SEO performance and support the company’s digital growth goals.

Requirements

• At least 1 year of experience as a Outreach specialist or similar role with a focus on US/EU markets
• English writing skills – B1/B2
• Understanding of SEO fundamentals, link quality, and metrics
• Experience with analysis and optimization tools like Ahrefs, SEMrush, Moz, Google - [check] Analytics, Majestic etc. (website analysis, donor selection)
• Ability to evaluate domains for outreach using key metrics (DA/DR, Traffic, Spam Score)
• Ability to create effective briefs and assignments for content writers
• Experience building long-term relationships with partners, webmasters, and bloggers for link placements and publications
• Basic HTML knowledge (page structure, tags, anchor links)
• Attention to detail, accuracy, and responsibility

• Analytical skills: Ability to analyze competitors’ links, identify high-quality resources for link building, and track link profile dynamics

   

Responsibilities

• Creating and implementing strategies to obtain high-quality backlinks from authoritative and relevant sources
• Research and analyze websites for link placement opportunities
• Evaluate domain quality based on traffic, authority, spam score, and other metrics
• Selection of donor websites according to given parameters (identify and qualify websites with strong authority and relevant context for link placement)
• Search for webmaster contacts and communication with webmasters
• Monitor and analyze the effectiveness of published links and regularly update the donor base
• Monitor competitors’ backlink strategies and benchmark against industry best practices
• Ensure that SEO strategies are effectively implemented
• Cooperate with other team members to ensure timely content delivery. Preparation and adaptation of content for placement (checking URLs and anchors). Publication control
• Manage spreadsheets and internal databases
• Link Insertion - search for individual donors where we can agree to add a link to our project to existing articles

• Finding new opportunities for free link building

   

Would be a plus

• Experience in establishing link building processes
• Experience working with Screaming Frog, Linkchecker, Netpeak Spider, Netpeak Checker
• Experience working with tools for mass mailings and automation of outreach processes
• Experience promoting international websites: Working with multiple language versions and international markets is a plus

• Existing partner resource base

   

Personal Skill Set

• Strong research skills and an editorial mindset
• Ability to meet deadlines
• Thoroughness and accuracy
• Work independence without micromanagement
• Time management skills
• Good team player
• Proactive with a positive attitude
• Strong communication skills.
• Quick learner
• Committed to delivering high-quality solutions

About Revenue Grid

Revenue Grid is an AI-first, product-based B2B SaaS company with Ukrainian roots and a global footprint. 
We build an AI-driven Revenue Intelligence Platform used by thousands of sales teams across the US and Europe to automate sales processes and prevent revenue leaks.

As our marketing function grows, we’re looking for a Marketing Project Manager who will help bring structure, clarity, and execution discipline to marketing initiatives.

About the Role

We’re opening a Marketing Project Manager role to support the marketing team with planning, coordination, and delivery of marketing projects across multiple channels.

This role is a great fit for a junior or early middle specialist who wants to grow in marketing operations and project management within a product IT company.

You’ll work closely with Marketing, Content, Design, Product Marketing, Sales, and external contractors to ensure marketing initiatives are delivered on time and aligned with business priorities.

Your Responsibilities

• Coordinate marketing projects end-to-end (content initiatives, campaigns, launches, website updates, events, etc.)
• Build and maintain project plans, timelines, and task breakdowns
• Track progress, deadlines, and dependencies across multiple marketing initiatives
• Communicate with internal stakeholders and external vendors or freelancers
• Help prioritize marketing tasks based on business goals and urgency
• Ensure marketing deliverables meet agreed timelines and quality standards
• Identify risks, blockers, and propose solutions to keep projects on track
• Support process improvement, documentation, and better collaboration within the marketing team

What We’re Looking For

• At least 2-3 years of experience in marketing coordination, project management, or a related role
• Basic understanding of digital marketing processes (content, campaigns, branding, product marketing)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Clear communication skills and a structured approach to work
• English at least Upper-Intermediate (written and spoken)
• Experience with task/project management tools (Jira, Asana, Notion, Trello, or similar) is a plus
• Proactive mindset and willingness to learn and grow

What You Get

• Remote-first work model – work from anywhere
• Full-time role (flexibility can be discussed)
• Contract via Ukrainian FOP (3rd group) or standard B2B
• A global AI product with real customers and real business impact
• Opportunity to grow into a more senior marketing or operations role
• Direct collaboration with experienced marketing and product professionals
• Unlimited vacation policy – we trust responsible adults
• Excellent medical insurance
• Stability, transparency, and long-term collaboration

Sounds like a good match? Apply and let’s make marketing happen.

We are an international developer of IT products for medicine and related services. Our products are used by more than 5,000 doctors and more than 1,000 clinics in Europe.

The goal is to attract the largest possible audience to the main projects - clinics and doctors up to 3 million. As well as expanding unique traffic to 10 million per day until 2025. We are looking for AI Engineer / AI Architect with deep knowledge of Fundamental Mathematics, Probability Theory and Bayesian Statistics, Graph Algorithms, Mathematics of Transformers, Hybrid AI Approaches, Uncertainty Assessment.

Must-have skills are:
1. ML and Data Science (Core):
- Expert in NLP & LLM: Deep understanding of Transformers architecture (BERT, RoBERTa, GPT, T5, Llama/Mistral). Experience with Large Language Models (LLM) – not prompt engineering, but fine-tuning (PEFT, LoRA) of open-source models on specific datasets.
- RAG (Retrieval-Augmented Generation): Experience building RAG systems is required. The AI ​​must be able to search for information in different data sources.
- Named Entity Recognition (NER) & Information Extraction: Ability to extract specific entities from unstructured text.
- Tabular Data & Classic ML: Confident use of classical algorithms (XGBoost, CatBoost, LightGBM) for analyzing structured data and building probability scoring models.
- Frameworks: PyTorch (preferred) or TensorFlow/Keras. Proficiency in HuggingFace, Scikit-learn, Pandas, and NumPy.

2. MLOps:
- Experience wrapping models in APIs (FastAPI, Flask) with minimal latency. 

- Docker knowledge and experience working with local GPU instances are required.
- Experience working with vector databases (Pinecone, Milvus, Qdrant, ChromaDB) for quickly searching for similar cases or working with knowledge bases.

- ML Pipelines: Experience building model training and retraining pipelines (Airflow, MLflow, DVC).

3. MedTech and Security:
- Practical working experience with sensitive personal data and GDPR/DSGVO requirements.

- It is important to be able to deploy and optimize local models (Llama 3, Mistral, Mixtral) within a closed company environment to ensure data privacy.
- Skills in quantization and distillation of models to speed up work without significant loss of quality.

Nice-to-have skills:
- Experience working specifically with medical data (EHR, EMR; HL7, FHIR, ICD-10/11 standards). 

- Knowledge of Interpretability/Explainable AI (XAI) methods. The end user should understand why the AI ​​suggested a particular option (SHAP, LIME).

- Experience with multimodal models.

What we offer:
- Paid holiday for 28 working days.
- Transparent incentive system.

Working with us means:
- Unique technological and innovative projects.
- Gaining experience in modern western world practices in security, scalable architecture, etc.
- In-depth knowledge of telemedicine.
- Working with Big data, high load, distributed computing and data buses.
- Socially important projects.
- Opportunity to influence both technology and product solutions.
- Profitability and stability of a large European company.

About project:

Mobile Banking for Private individuals & Private Entrepreneurs

Your future responsibilities:

• Backlog management (stakeholders’ interview, stakeholders’ facilitation, keeping backlog up to date)
• Backlog prioritization (keeping the prioritization process transparent with stakeholders)
• Discovery management (gathering requirements, decomposition, co-planning of sprint increments across the teams, facilitating sprint demos)
• Development of a strategy for the digital product or features development, road map creation, managing all aspects of product through the creation of value for clients and business
• Development of effective cooperation with the business team and developers
• Methodological support, development, and improvement of technical documentation
• Feedback collection (community, metrics, support of features on prod)
• Product (feature) growth (creation and validation of hypotheses, users testing for new functionality)

Your skills and experience:

• Experience in the financial/banking industry, preferably in product management (2+ years)
• Excellent interpersonal communication, negotiation, and meeting facilitation skills
• Knowledge and practical usage of product development tools (Jira, Confluence, Miro)
• Strong knowledge and practical usage of product discovery tools (stakeholder/user interview, market research, CJM, BluePrint, A/B testing)
• Strong knowledge and practical usage of prioritizing methodology
• Ability to identify customers’ needs, formulate a solution concept, draw up a technical task with specific requirements for the future product
• Strong problem-solving skills, attention to detail and a result-oriented mindset
• English — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
• At Raif, we support principles of diversity, equality, and inclusivity
• We develop programs to support defenders. You matter at Raif! Want to learn more?

You matter at Raif!

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your Impact:

• Generate and validate hypotheses based on quantitative and qualitative data 
• Conduct independent and in-depth market and competitor research in the digital health & fitness space
• Analyze competitors’ products, positioning, traffic sources, creatives, and full user journeys
• Generate and validate hypotheses based on quantitative and qualitative data 
• Identify growth opportunities across web and web-to-app onboarding funnels
• Explore, validate, and track market, product, and UX trends
• Turn research findings into actionable insights and recommendations
• Monitor competitors’ launches, portfolios, messaging, partnerships, and positioning changes
• Prepare clear, well-structured presentations and insights for stakeholders
   

About You:

• 2+ years of experience in market research, competitive intelligence, analytics, or related roles
  Hands-on experience with web B2C products in product, growth, or analytics contexts
• Strong product-oriented mindset and ability to connect research insights to business and product impact
• Proven experience in conducting independent qualitative and desk research
• Strong analytical and critical thinking skills; confident working with both quantitative and qualitative data
• Solid understanding of product and growth drivers (UX, onboarding, acquisition, conversion)
• Excellent attention to detail and ability to focus on key insights.
• Upper-Intermediate English (B2+)
   

Will be a plus: 

• Experience with research frameworks
• Previous collaboration with product, growth, or marketing teams
• Experience in health & fitness, digital products, or subscriptions
   

What will help you in your work?

• FigJam / Miro / Google Sheets
• Facebook Ads Library / AdHeart
• SimilarWeb 
• Tableau 
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Hourly-based | Remote | Mental Health
💙 pleso therapy is one of the fastest-growing mental health startups in Central-Eastern Europe. We’re building the mental health platform of the future – a trusted space for people to find support when they need it most. With hundreds of therapists on board and thousands of sessions every month, we’re already changing lives.
The most iconic Ukrainian business of 2021 according to AIN.UA.

At pleso therapy, we’re on a mission to make mental health more accessible, relatable, and human. We’re now looking for a Copywriter to help us bring our voice to life across our Polish social media channels with engaging, clear, and authentic content that resonates.

This is an hourly-based remote role for someone who loves to write, knows how to meet a deadline, and wants to be part of a mission-driven team.
 

🎯 Your Impact Areas

• Write long- and short-form texts for our social media channels
• Craft copy that supports brand values and marketing goals
• Adapt tone and style for different formats and audiences
• Collaborate with the Social Media Marketing Team
• Track feedback and performance of posts to continuously improve
• Follow content calendars and deliver copy on time
• Proactively spot and pitch local trends, and join the creative ideation process for our socials

🧠 Your Superpower Stack

• 1+ year of experience in copywriting (especially for social media)
• Polish native; strong English (Upper-Intermediate+)
• Creative but highly organized, you respect timelines and keep things moving
• You know how to structure ideas clearly and adjust tone depending on the context
• Comfortable offering your ideas and suggesting improvements
• Familiar with social media platforms and basic best practices
• Bonus points if you enjoy psychology, read regularly, or already attend therapy
• Even better if you’ve managed your own blog or personal content project

🌍 Why Join Us?

• Be part of a mission-driven startup making mental health more accessible
• Flexible hourly-based schedule
• Remote-first team and async-friendly work culture
• Mental health support: Up to 6 sponsored therapy sessions per month 🫂
• Supportive, open-minded, and kind colleagues
• Room to grow, test ideas, and take ownership

Hiring Process:

1. Application & Screening
   Please send us:
   • your CV
   • portfolio with writing samples (in Polish)
2. Test Task - we’ll ask you to complete a short writing assignment
3. Interview - a 30 min call with the hiring manager
4. Offer - we’ll make it official if it’s a match

💬 Know someone amazing?
Send them our way, and if we hire them, you’ll receive up to $200 as a referral bonus! Learn more here.
💙 Join us to build smart foundations, and help scale a company that truly matters.
📩 To apply: send your CV and a short note about yourself.

Our Customer is a top-tier Digital Innovation and Software Engineering company delivering cutting-edge solutions for fast-growing businesses and enterprises. We specialize in FinTech, Renewable Energy, and Healthcare, with deep expertise in AI, Blockchain, and Data Science.
 

With a global team of 200+ professionals, we build innovative digital products that create sustainable business value and strengthen our clients’ competitiveness in an evolving digital landscape.
 

Project Overview

You will be working on one of the first licensed digital asset banks powered by Blockchain.
The product enables a simplified and secure process for capital raising, allowing companies and investors to:

• Create and manage digital assets
• Launch and manage offerings
• Buy, trade, and earn crypto assets

Our team is responsible for delivering one of the core services of the platform.

Responsibilities

• Collaborate closely with the team to build and evolve a mobile application
• Develop a new mobile app using React Native and Expo, ensuring scalability and maintainable architecture
• Improve and extend application functionality, including payment processing optimization
• Implement pixel-perfect UI based on provided designs
• Participate in planning, discovery, and implementation of new features
• Own features end-to-end: development, testing, and documentation

• Ensure high-quality, stable, and well-tested deliverables

   

Requirements

• 8-10 years of hands-on experience with React Native and TypeScript
• Strong knowledge of modern React patterns and state management (e.g. Zustand, Jotai Toolkit)
• Experience with React Query or similar server-state libraries
• Experience with React Navigation or Expo Router
• Understanding of secure storage solutions and basic mobile security concepts
• Familiarity with Expo modules and config plugins (optional but appreciated)
• Ability to work with native modules and basic Xcode / Android Studio configuration
• Good understanding of unit and integration testing for React Native apps
• Strong sense of ownership and high quality standards

Nice to Have

• Experience in banking or financial applications
• Experience with enterprise-level CI/CD for mobile

• Proactive communication and creativity in designing technical solutions

   

What They Offer

• Long-term team focus with transparent communication and minimal bureaucracy
• Opportunity to build niche expertise in FinTech, Healthcare, and other domains
• Continuous learning: personal development plans, roadmaps, and fast-track growth
• Strong internal career development culture
  (80% of executives were promoted internally)
•  

Benefits & Perks

• Flexible working schedule
• Fully remote work model
• Medical insurance
• Paid vacation
• Paid sick leave
• Paid public holidays

Project description

Client is a top one in automotive sphere. He has a bunch of projects which are related with tools for testing/emulation of IVI part. Part team is in Detroit and part in Ukraine remote. Projects have parts starting from HW boards and completing with SW part.

Responsibilities

Testing Balance: 70% Automation / 30% Manual testing split.

Embedded automation: actively contribute and evolve existing automation framework (Python).

Protocols: Hands-on experience with CAN, gRPC, and TCP.

Embedded Systems: Expertise in hardware flashing and embedded environment interaction.

OS: Linux knowledge and CLI proficiency.

CICD: Experience with GitHub Action.

Test Planning: Define the automation strategy for new features, ensuring high coverage for complex automotive use cases.

Reporting & Analytics: Build reports to visualize test results, hardware stability metrics.

Skills

Must have

Python: Advanced proficiency to evolve and maintain an existing automation framework.

Protocols: Hands-on experience with CAN, gRPC, and TCP.

Embedded Systems: Expertise in hardware flashing and embedded environment interaction.

OS: Linux knowledge and CLI proficiency.

CICD: Experience with GitHub Action.

Nice to have

Automotive