Jobs at Djinni

The product we are working on is one of TOP-3 navigation systems, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search, giving people and companies a lot of new, useful options.

This role focuses on executing critical migration projects within the backend infrastructure of the project. The Backend Infrastructure team is undertaking several large-scale migrations to modernize its systems, improve reliability, and reduce maintenance overhead. This TVC position will be instrumental in performing the hands-on work required for these migrations, working closely with the infrastructure team and other Backend teams.
 

Responsibilities:
 

• Execute Migrations: Actively participate in and drive the execution of large-scale code and system migrations across various backend services. Some examples include:
  • migrating event processing systems from custom infrastructure to managed infrastructure solutions;
  • Transitioning services from custom OpenCensus metrics collection to OpenTelemetry;
  • migrating custom metrics to standard OpenTelemetry metrics.
• Code Modification and Updates: Update and refactor existing codebases (primarily Java) to align with new libraries, platforms, and infrastructure.
• Testing: Work with the Infrastructure team to create a testing plan for migrations to ensure that changes do not break running services and execute the test plans.
• Collaboration: Work closely with the Backend Infrastructure team and other software engineers to understand migration requirements, plan execution strategies, and ensure smooth transitions with minimal disruption.
• Problem Solving: Investigate, debug, and resolve technical issues and complexities encountered during the migration processes.
• Documentation: Maintain clear and concise documentation for migration plans, processes, changes made, and outcomes.

• Best Practices: Adhere to software development best practices, ensuring code quality, and follow established guidelines for infrastructure changes.

   

Requirements:

• 5+ years of hands-on experience in backend software development.
• Strong proficiency in Java programming.
• Strong communication and interpersonal skills, with the ability to collaborate effectively within a technical team environment.
• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
• Good spoken and written English level — Upper-Intermediate or higher.
   

Nice to have:

• Experience with observability frameworks such as OpenTelemetry or OpenCensus.
• Familiarity with gRPC.
• Knowledge of Google Cloud Platform (GCP) services, particularly data processing services like Dataflow.
   

We offer:

• Opportunities to develop in various areas;
• Compensation package (20 paid vacation days, paid sick leaves);
• Flexible working hours;
• Medical insurance;
• English courses with a native speaker, yoga (Zoom);
• Paid tech training and other activities for professional growth;
• Hybrid work mode (∼3 days in the office);
• International business trips

• Comfortable office.

   

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications, the review and further processing of your candidacy may take some time.

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Talent Sourcer.

.    Responsibilities:

• Research candidates by the client’s ICP via LinkedIn Recruiter;
• Adding contact information of potential candidates to the database;
• Continuous cooperation with the team to improve the quality of candidates;
• Work with additional online tools and databases to find candidates.
  
  You’re our ideal applicant if you have:
• Excellent research skills;
• Good analytical skills;
• Upper-Intermediate English (B2);
• Experience in IT sourcing;
• Knowledge/Experience of LinkedIn Navigator.

.    Working conditions:

• Working hours: Monday-Friday, 2 PM to 10 PM (Kyiv time);
• 20 paid vacation days per year and company events;
• A young and friendly team environment;
• Benefits include company guarantees, bonuses, and corporate event.

About Us

Ten8.ai is a well-funded Silicon Valley startup building next-generation AI automation tools for the logistics and operations industry. We focus on agent-based systems and automation workflows where AI accelerates both the product and the development process itself.

We are not hiring full-time employees. We are looking for freelancers / contractors who can deliver working solutions quickly.

What You’ll Do

• Build AI automation workflows (n8n is a core tool)
• Deliver fast, working prototypes using AI-assisted development tools
• Design and implement integrations with external systems (APIs, webhooks, real-time flows)
• Choose the right approach for each task: code, low-code, or no-code
• Implement backend logic when needed (Node.js / TypeScript)
• Work on short project-based tasks with 3–5 day turnaround

Technologies

• AI / Vibe Coding
• n8n (required)
• Node.js / TypeScript
• REST APIs, Webhooks
• AI coding tools (Replit, Cursor, Lovable, or similar)
• Figma (for understanding flows and UI logic)

You’re a Good Fit If You

• Can turn specifications into working prototypes very quickly
• Have hands-on experience with n8n or similar integration platforms
• Actively use AI tools to speed up development
• Prefer project-based freelance work over full-time roles
• Are comfortable with fixed-price contracts and short sprints
• Communicate confidently in English (B2+)

Process

1. Test task: Build an n8n workflow
2. Paid project: Small AI prototype (fixed price)
3. CTO interview: If the work meets our standards
4. Ongoing contract: More projects as they arise

Minimal process. Focus on output and quality.

How to Apply

Please send:

• Your CV or LinkedIn profile link
• A short note describing relevant experience or similar projects

Spark Mail is one of our flagship products, improving the email experience for millions of users around the world. For most of its history, growth has come from strong product quality and word of mouth. As we invest more deliberately in paid user acquisition, we're hiring a Senior Creative Producer who brings creative judgment, analytical thinking, and a disciplined testing mindset to own and build the foundations of Spark's performance marketing.

About the role: 

The Senior Creative Producer owns the day-to-day execution of creative production across paid social and performance channels, shaping creative direction with a performance-first mindset. Working closely with the Performance Creative Designer and Senior Paid Social Campaign Manager, this role ensures assets are clearly briefed, efficiently produced, delivered on time, and aligned with campaign goals, brand standards, and platform constraints.
Success is measured by creative velocity, speed of iteration, and measurable improvement in acquisition performance.

What you’ll do: 

Creative strategy & concept development

• Develop creative concepts, hooks, and hypotheses designed for rapid testing and measurable impact on CTR, CVR, CPI, and ROAS.
• Write clear, performance-driven briefs that translate creative ideas into executable, testable assets across formats and platforms.
• Translate creative learnings into clear recommendations that shape campaign strategy, messaging, and future investment.
• Monitor competitor creative and market trends to identify high-potential angles, hooks, and formats worth testing.

Production & quality

• Own creative production for paid social campaigns, from brief through launch, ensuring assets are test-ready and aligned to goals.
• Collaborate with the Performance Creative Designer and Paid Social Manager to produce and scale high-performing creative.
• Ensure all creative output meets brand standards, legal requirements, and platform specifications while prioritizing delivery speed.
• Keep creative moving efficiently from brief to launch by managing feedback, revisions, and handoffs with minimal friction.
• Maintain production documentation, trackers, and file organization to support repeatable workflows.

Performance & scale 

• Own creative KPIs including win rate, testing velocity, and contribution to CPA and ROAS improvement.
• Turn performance insights into new creative angles and repeatable concepts that improve core acquisition metrics.
• Partner with the Paid Social Campaign Manager to drive creative performance and sustained acquisition efficiency.
• Build systems for high-velocity testing using AI, freelancers, and UGC to scale output without reducing win rate.

About you: 

• 3+ years of experience as a creative producer or in a similar creative marketing or production role.
• Hands-on experience with paid social or performance marketing workflows on platforms such as Meta, TikTok, and YouTube.
• Track record of building or improving a creative production workflow — not just operating within one.
• Strong writing and storytelling skills, with clear, natural English (B2+ minimum) for effective ad copy and briefs.
• Deep understanding of asset specifications, versioning, and delivery requirements for digital campaigns.
• Comfort with creative and collaboration tools including Figma, Jitter, and Jira.
• Comfort reading performance dashboards and translating data into creative decisions.
• Ability to turn ambiguity into structured plans and maintain discipline in testing and experimentation.
• Proactive ownership mindset — you don't wait to be told what to do.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Dublemint is a growing IT company seeking an experienced Manual QA Engineer to join our team!

Our main project is an online casino platform with its web-based back office (gambling industry). We’re looking for someone who not only tests features, but also thinks critically about product quality, user experience, and long-term maintainability.

 

✅ You’re a perfect match if you have:

• 2+ years of manual QA experience
   
• Strong critical thinking skills – you don’t just check if a feature “works”, you assess whether it makes sense for the product and the user. You notice when something looks or feels wrong, even if technically it’s “done”.
   
• A sharp eye for detail and ability to evaluate user experience and visual quality (UI/UX) — even if you’re not a designer, you can spot misalignment, inconsistencies, or poor usability.
   
• Experience with cross-browser and cross-platform testing
   
• Familiarity with Dev Tools, error logs, and basic API testing
   
• Ability to identify, document, and clearly communicate issues
   
• English level: B1+ – you can clearly describe issues and write structured test cases
  
   

💡 It’s a plus if you also have:

• Experience with slot platforms (apps, sites), slot games and gambling mechanics
   
• Experience with version control systems (GIT or similar)
   
• Knowledge of MySQL or other databases
   
• Understanding of Agile/Scrum processes
   
• Experience with automated testing tools
  
   

🎯 What you’ll do:

• Perform comprehensive manual testing of web and mobile apps
  
   
• Assess product quality beyond functionality – ask:
  • Is it user-friendly?
     
  • Does it meet the modern product and UX standards?
     
  • Is it visually consistent and polished?
     
  • Would it make sense to a real user?
    
     
• Collaborate with developers and managers to report not just bugs, but UX concerns, inconsistencies, and usability issues
   
• Create and maintain structured test documentation
   
• Test across devices and browsers
   
• Ensure alignment with designs and business expectations
   
• Raise questions and suggest improvements, even outside of strict specs
  
   

🎰 Gambling Platform Testing Scope

• UI Testing – Validate the visual quality of the website, app, and back office: is everything clean, aligned, modern, and consistent with the overall design language?
   
• UX Testing – Assess how intuitive and logical the user journey is — from registration and deposits to navigating the platform, managing settings, reports, and withdrawals.
   
• Consistency & Integration Testing – Check how new features and changes fit into the existing product — visually, functionally, and contextually. Nothing should feel out of place.
   
• Cross-Platform & Responsiveness Testing – Ensure smooth performance and proper display across different devices (desktop, mobile browsers, PWA) and screen sizes.
   
• Bug Reporting & Critical Review – Identify and log bugs, but also go beyond that — spot UX flaws, inconsistencies, or confusing behavior. Be proactive in raising questions and suggesting improvements, even when the feature technically “works.”

📎 Conditions:

• Remote work with flexible hours
   
• Trial rate: $6/hour, rising to $7.5/hour after trial, paid monthly (option for more frequent payments if needed)
   
• Minimum 6 productive hours per day, 5 days per week
   
• Time tracking via Yaware is mandatory
   

If you’re not just a checker of tasks, but a guardian of product quality, we’d love to hear from you.

Send your CV and let’s build something great together!

Job Description

We are looking for an IT Researcher to join our Global Recruitment Team.
At Miratech, you’ll help us build strong tech teams. With hiring across 25+ countries, our recruitment is truly international: one day you might be searching for IT talent in India or Europe, and the next — exploring markets in Latin America or Canada.

As an IT Researcher, you will play a key role in supporting our global recruitment team. Your main focus will be on identifying and engaging IT talent across different regions, conducting market research, and building strong candidate pipelines.

Daily Scope of Work:

• Actively search for qualified candidates according to vacancy requirements using multiple channels: LinkedIn, professional communities, forums, internal database, job boards, and social networks.
• Conduct CV screening, manage candidate profiles in SmartRecruiters, and keep all information up to date.
• Initiate contact with potential candidates (including “cold” outreach) and build initial engagement.
• Conduct market analysis, research, and prepare reports and presentations to support hiring decisions.
• Maintain, structure, and expand internal recruitment databases and related reports.
• Collaborate closely with recruiters, hiring managers, and other departments to ensure smooth hiring processes.
• Perform other duties as may be required consistent with the purpose of this role.

Qualifications

• 1+ years of experience in a recruitment agency, IT company, marketing, or sales department in a junior/assistant/researcher role.
• Bachelor’s degree or higher (flexible schedule available for students).
• Upper-Intermediate level of English or higher, both written and spoken.
• Strong attention to detail and excellent organizational skills.
• Flexibility, resilience, and ability to work under pressure in a fast-paced environment.
• Analytical mindset with the ability to process, interpret, and present data.
• Creativity and “out-of-the-box” thinking to identify new sourcing strategies and attract top talent.
  
  We offer:
• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

About Us

We build intelligent platforms that help teams make better decisions in complex environments.

Our core product is an adaptive workspace that analyzes workflows, communication, and performance in real time, turning everyday activity into clear strategic insights.

Instead of dashboards and reports, we provide living systems that learn from how people work and continuously optimize processes behind the scenes.

Our technology is used by fast-growing companies that need clarity, speed, and precision in their operations.

You’ll be part of a small, highly skilled team working directly with leadership to shape a product used at scale.

What You’ll Be Building

As part of our core engineering team, you will design and scale the internal intelligence layer of the platform.

Your work will directly shape how our system learns, connects to external services, and supports users in real time.

You will:

• Architect autonomous AI agents that operate inside our workspace
• Create data flows between our platform and external services
• Develop systems that adapt to user behavior and improve over time
• Turn experimental ideas into stable product features

Your Day-to-Day Work

You will work across product, engineering, and leadership to bring new capabilities to life.

Typical responsibilities include:

• Designing interaction models between users, AI agents, and datasets
• Building integrations with CRMs, analytics tools, and cloud services
• Developing automation pipelines and backend services in Python and Node.js
• Prototyping new features and testing them with real users
• Monitoring system performance and iterating rapidly

Technical Environment

Our stack is focused on flexibility and fast experimentation.

You’ll work with:

• Python as the primary backend language
• Node.js / TypeScript for integrations and services
• Modern LLM APIs (OpenAI, Anthropic, and others)
• Retrieval-augmented generation and vector databases
• Workflow and orchestration platforms
• REST APIs, webhooks, and distributed services

What We’re Looking For

We care more about problem-solving ability than rigid backgrounds.

Ideal candidates typically have:

• 3+ years of experience building production systems
• Strong engineering fundamentals
• Hands-on experience with AI or ML-powered products
• Confidence working with modern language models
• Experience connecting multiple SaaS platforms
• Ability to write clear, maintainable code

How You Work

You’ll thrive here if you:

• Enjoy working with incomplete or evolving requirements
• Take responsibility for systems end-to-end
• Balance experimentation with reliability
• Communicate clearly in English
• Stay curious and continuously improve your craft

Growth Path

This role is designed for engineers who want to move beyond feature implementation.

Over time, you’ll:

• Shape core platform architecture
• Define internal development standards
• Mentor other engineers
• Lead major product initiatives
• Grow into technical leadership roles

We’re searching for a Node.js Developer to work on an innovative, high-scale project. This is a long-term opportunity with opportunities for growth.

Location: Warsaw, Poland (office or hybrid)

Requirements:

• Strong TypeScript skills and Node.js expertise
• Hands-on experience with AWS services (compute, storage, messaging)
• 4+ years of professional backend development experience
• Familiarity with real-time or asynchronous communication patterns
• Strong problem-solving skills and attention to detail

Responsibilities:

• Develop and maintain backend services using Node.js and TypeScript
• Design and implement scalable APIs and microservices
• Build event-driven workflows and background job processing
• Optimize database operations and ensure data consistency (SQL and NoSQL)
• Implement notification systems and real-time updates where needed (WebSockets, queues)
• Ensure performance, stability, and cost efficiency in cloud environments (AWS)

Perks & Benefits:

• Comfortable office in Warsaw, Poland
• Flexible working hours
• Paid sick leave and vacation days
• Continuous learning and professional growth environment
• Exciting projects using modern cloud technologies and scalable architectures

Platipus develops innovative slot games for online casinos, and we are looking for a Trainee Account Manager who is eager to grow and learn alongside an experienced team.

We value hard work, proactivity, a willingness to learn, and open communication. This is a great opportunity to start a career in iGaming, gain hands-on experience working with clients, and grow professionally.
 

Requirements:

— Minimal experience in sales, customer support, account management, or related fields (internships or practical experience are also welcome);
— English proficiency at Upper-Intermediate level or higher (both spoken and written)
— Interest in iGaming and a strong desire to grow in account management;
— Good communication skills and the ability to build trusting relationships;
— Hardworking, responsible, and willing to learn and receive feedback;
— Basic analytical skills;
— Ability to work in a fast-paced environment;
— Fluency in Ukrainian.
 

Responsibilities:

— Support the Account Manager in working with clients and accounts;
— Assist in client communication (emails, calls, meetings);
— Prepare internal reports and update client’s promo statuses;
— Collect, organize, and pass client feedback to direct Account manager;
— Participate in the launch of new games and promotional activities for clients.

Would be a plus:

— Experience in iGaming, gaming, or digital industries;
— Experience working with clients.
 

Work conditions:

— Medical insurance;
— Regular salary reviews and timely payments;
— Provision of necessary equipment for work as needed;
— Official employment as a private entrepreneur.

Professional development:
— Corporate English classes;
— Mentoring from experienced Team Leads;
— 50% reimbursement for courses/certifications/webinars, etc.;
— Development towards leadership positions within the company.

Work-life balance:
— Ability to work fully remotely;
— 20 working days of vacation;
— Days off on public holidays;
— Paid sick leaves;
— Informal online/offline events every month.

We are looking for a skilled Graphics Automation (After Effects Specialist) to play a key role in implementing graphic components within advanced video editing solutions. In this role, you will collaborate closely with leading sports brands to produce high-quality video assets that meet both creative and technical standards.
 

Responsibilities

• Support the full production lifecycle, from initial brief through final delivery, ensuring high-quality outputs
• Review, refine, and enhance graphic assets
• Ensure accuracy, consistency, and overall quality across all delivered projects
• Take full ownership of project execution
   

Requirements

• 2+ years of experience working with Adobe After Effects
• Hands-on experience with After Effects expressions
• Proven ability to manage project execution, timelines, and stakeholder expectations
• Experience working with Lottie Files
• Experience working with MOGRTs

• Strong communication skills

   

Will be a plus

• Experience designing graphics for video and social media platforms
• Background in coding or programming
• Experience working in a startup environment
• Passion for sports
   

What we offer

• Competitive salary range
• Medical insurance
• Full Remote
• Paid vacation and sick leaves
• MultiSport card
• Top equipment kit, co-workings
• Collaborative and innovative work environment
• Career growth and development opportunities
• A chance to work with giants of the sports industry
   

About the project

Our partner is a pioneer in AI-powered sports content technology, empowers more than 460 clients worldwide to connect with their fans through AI-tailored sports content experiences. The platform automates the creation, management, and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.

We are looking for a Middle DevOps Engineer to support and maintain our Azure- and Kubernetes-based platform. This role focuses on platform stability, observability, and safe deployments, working closely with senior engineers and following established runbooks and processes.
 

You will help keep systems healthy, assist with deployments, monitor services, and respond to support requests—while growing your DevOps skills in a production environment.
 

Responsibilities:

• Support and maintain Azure cloud infrastructure and Kubernetes workloads
• Monitor system health, logs, and metrics; respond to alerts and incidents
• Assist with deployments using CI/CD pipelines and GitOps workflows
• Perform basic troubleshooting of applications and infrastructure using standard tools
• Handle support tickets and operational requests in a timely manner
• Follow runbooks, operational procedures, and security best practices
• Escalate issues clearly and promptly when required
• Collaborate with senior DevOps engineers and development teams
   

Requirements:

• 2+ years of proven experience working as a DevOps/SRE
• Azure & Infrastructure: Basic knowledge of subscriptions/networking with hands-on experience in AKS, Virtual Machines, Key Vault, and PostgreSQL.
• Kubernetes & Containers: Understanding of core concepts (Pods, Services, ConfigMaps) and basic container image knowledge; ability to troubleshoot using kubectl.
• CI/CD & Delivery: Experience with Azure DevOps pipelines, Maven-based services, and GitOps/Helm deployment principles.
• Observability: Ability to monitor logs and metrics using Grafana dashboards and Azure Monitor alerts.
• Linux & Networking: Basic Linux CLI skills and a fundamental understanding of HTTP/HTTPS, DNS, and ports.
• Operations & Security: Experience following runbooks and handling incidents with a focus on least-privilege and secrets management.
• Intermediate English level, sufficient for everyday communication within the team
   

Nice to Have:

• Basic Helm usage
• Exposure to Infrastructure as Code (Terraform or Bicep)
• Basic scripting skills (Bash or Python)

About us:

 

Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Responsibilities:

Daily operations

• Monitor active workflows to ensure consistent performance and stability.
• Detect and address incidents promptly; take ownership of raised issues.
• Perform quality control on AI-generated responses sent through support platforms.

Implementation

• Design, build, and maintain automation workflows using tools like n8n, prioritizing modularity and reusability.
• Write and maintain scripts (JavaScript) and use low-code tools to support new automation cases.
• Be up-to-date with Zendesk triggers and rules. Make sure our automations align with Zendesk flows.
• Integrate Zendesk with third-party automation platforms and monitor their stability.
• Manage authentication and secure integration of third-party APIs used in automations.
• Troubleshoot automation workflows regularly, proactively resolving errors and refining functionality.
• Build and update automation workflows based on defined priorities, including tickets, emails, Slack bots, analytics, and more.
• Run A/B and multi-scenario tests to evaluate automation effectiveness and improve performance.
• Conduct tests involving multiple applications, request types, and support platforms.
• Track error logs and troubleshoot failed workflow executions.

Communication

• Collaborate closely with the backend team to ensure smooth integration of AI solutions. Create tasks for the backend team when new endpoints are required or existing functionality needs enhancement.
• Collaborate with DevOps to monitor server performance and address any issues impacting automation.
• Log key automation activities and updates in Confluence to keep the team informed.
• Coordinate with support leads and agents to collect hands-on feedback for improving automations and review reported tickets.
• Update the support team on any new or revised automations that may affect their work.
• Maintain close communication with the Head of Support for task management and roadmap updates.

Requirements:

• Advanced English proficiency (C1—C2), both written and spoken.
• Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings.
• Experience with payment platforms (e.g., PayPal, Stripe).
• Experience developing automations on low-code platforms (n8n).
• Proficiency in the n8n automation platform: hands-on experience, including creating complex workflows, integrating APIs, and troubleshooting issues.
• API Integration: Experience with integrating various third-party tools and services using APIs to streamline support processes like ticket management, CRM, and communication platforms.
• Problem Solving and Debugging: Ability to identify inefficiencies in existing processes, troubleshoot automation issues, and optimize workflows for better performance and error handling.
• Collaboration and Communication: Ability to work closely with the support team to understand their pain points and translate them into automated solutions, along with clear documentation of automated processes for future reference.
• Clear and Precise Prompts: Ability to create specific, well-defined prompts for AI-driven automation, ensuring data processing and outputs are accurate and efficient.
• Context Awareness: Skill in providing AI with clear context for each task, ensuring effective execution within diverse workflows.

Would be a plus:

• Experience with Jira, Confluence, or Asana.
• Understanding of mobile app functionality, including versions, updates, and device compatibility.
• Knowledge of subscription models, including renewals, refunds, and invoicing.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are looking for an experienced Team Leader to manage and develop a Technical Support (L1/L2) team. In this role, you will be responsible for daily operations, performance management, quality assurance, and people leadership while ensuring SLAs, KPIs, and client expectations are consistently met.
You will serve as the primary operational point of contact for agents, QA, Operations, and clients, providing guidance on technical escalations, coaching team members, and driving continuous improvement across processes and service delivery.
This role combines people management, technical oversight, and operational ownership.

Requirements:

✔️Previous experience as a Team Leader / Supervisor in Technical Support or Service Desk environments
✔️Strong understanding of L1/L2 technical support workflows
✔️Solid knowledge of Windows environments and basic networking concepts
✔️Ability to guide agents with MS SQL user-level checks and troubleshooting logic
✔️Experience managing KPIs, SLAs, AHT, QA scores, and team performance
✔️Confident written and spoken English
✔️Strong leadership, coaching, and feedback skills
✔️Structured, reliable, and ownership-driven working style
✔️Solution-oriented mindset with strong decision-making abilities
✔️Excellent communication and stakeholder management skills

Responsibilities:

➖Lead and manage a team of L1/L2 Technical Support Specialists
➖Ensure daily operational performance meets SLAs and KPIs
➖Monitor queues, workloads, and staffing to maintain service levels
➖Support agents with technical escalations and complex customer cases
➖Conduct regular 1:1s, performance reviews, and coaching sessions
➖Collaborate with QA on quality audits and improvement plans
➖Participate in hiring, onboarding, and training of new agents
➖Maintain and improve the knowledge base and operational documentation
➖Act as an operational bridge between agents, Operations, Engineering, and clients
➖Drive continuous improvement initiatives across processes and workflows

Would be a plus:

✔️Experience in BPO / outsourcing environments
✔️Hands-on technical background in L1/L2 support
✔️Experience with Zendesk and similar platforms
✔️Exposure to IoT / hardware-supported products
✔️Six Sigma / Lean or similar operational frameworks
✔️Experience ramping new projects or scaling teams

Work conditions:

➖Remote work.
➖The probation period is two months.
➖Schedule: Monday-Friday - 14:00 - 23:00 (with one hour break)

Looking for a media buyer who actually knows how to run Facebook traffic the hard way.

You should already be comfortable with:
— AdsPower (or similar anti-detect browsers)
— Residential/mobile proxies
— Account farming & warming
— Full PZRD preparation
— Managing multiple BMs and ad accounts
— Daily campaign monitoring and optimization
— Keeping CPC tight while pushing volume

We run lead gen campaigns in FR, BE, DE markets. You'll handle everything from account setup to live optimization.

This is remote, ongoing work. Need someone who's self-sufficient, fast to react, and knows what to do when things break (because they will).

Drop me a message with what you've run and how you work. No generic applications.

Spades Partners is an iGaming holding that unites its own product and affiliate marketing teams. We operate in top Tier-1 countries as well as other promising markets.Our team consists of professionals driven by results, speed, and constant progress. We are always in the game and always striving for victory.
We have offices in Warsaw and Cyprus, while our employees also work online from anywhere in the world.
Join us to grow together with industry leaders! 

Now we are looking for a CRM Manager.

Responsibilities:

• Manage CRM campaigns in Customer.io (triggers, journeys, segmentation).
• Set up and manage bonus mechanics and bonus parameters.
• Monitor and resolve email deliverability issues, maintain domain reputation.
• Create and edit HTML email templates.
• Segment the user base and maintain CRM database health.
• Analyze CRM performance and optimize campaigns.

Requirements:

• 2+ years of experience as a CRM Manager
• Technical mind and strong problem-solving skills.
• Strong hands-on experience with Customer.io.
• Understanding of iGaming bonus mechanics.
• Experience with email deliverability and domain reputation.
• HTML/CSS skills for email layout.
• Experience with user segmentation and lifecycle CRM.
• English - B2.

What We Offer:
 

• Fast career growth with the opportunity to become a Team Lead.
• 21 paid vacation days.
• Office work in Warsaw, Cyprus or remote.
• Paid sick leave.
• The opportunity to work with a team of true professionals.