Jobs at Djinni

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

We are looking for a motivated and detail-oriented Product Owner with approximately 2 years of experience in product management, business analysis, or a related role. You will work closely with stakeholders, designers, developers, and QA teams to help deliver high-quality digital products that solve real user problems and support business goals.

This role is ideal for someone who has already participated in the product development lifecycle and is ready to take greater ownership of product planning, backlog management, and feature delivery.

Responsibilities

• Own and maintain the product backlog, ensuring priorities align with business objectives.
• Gather, analyze, and document business and user requirements.
• Write clear user stories, acceptance criteria, and product specifications.
• Collaborate with engineering, design, QA, and business stakeholders throughout the development process.
• Participate in sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Prioritize features and enhancements based on business value, user needs, and technical considerations.
• Support product discovery through market research, competitor analysis, and user feedback.
• Monitor product performance and collect insights to drive continuous improvements.
• Assist in defining product roadmaps and release plans.
• Communicate product updates and progress to stakeholders.

Requirements

• 1+ year of experience as a Product Owner, Project Manager, Business Analyst, or similar role.
• Understanding of Agile/Scrum methodologies and product development processes.
• Experience managing product backlogs and writing user stories.
• Ability to translate business requirements into actionable development tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working with cross-functional teams.
• Practical experience using AI tools, with an understanding of AI concepts, workflows, and their application in product development. 
• Familiarity with tools such as:
  • Jira
  • Confluence
  • Figma
  • Miro
  • Google Workspace or Microsoft Office

Key Competencies

• Product mindset
• Customer focus
• Attention to detail
• Prioritization skills
• Ownership and accountability
• Analytical thinking
• Collaboration and teamwork
• Adaptability and willingness to learn

What We Offer

• Opportunity to contribute directly to product strategy and growth.
• Collaborative and supportive team environment.
• Professional development and learning opportunities.

Requirements

• Skills in building data models
• Advanced proficiency in Excel and Google Sheets
• Experience writing scripts for Excel and using add-ons
• Ability to set up a process for regular data updates (workflow, stakeholders involved, access permissions)

• Experience creating dashboards in Excel or other platforms

   

Will be plus

• Experience building bots on any platform (Telegram, WhatsApp, Facebook, SendPulse, Pipebot, or any other)

   

Soft Skills

• Perseverance
• Meticulousness in working with data
• Attention to detail

Responsibilities

• Extracting data from various information systems, cleaning it, and preparing it for analysis
• Building interconnected tables and dashboards

• Analyzing the obtained data and identifying patterns and dependencies

   

Our stack: Jira, Excel, Google Spreadsheets

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team building

A global product technology company operating in the urban mobility and transportation domain. The organization builds large-scale, real-time platforms that power complex mobility systems across multiple regions worldwide. Its engineering culture is strongly focused on scalability, system reliability, and continuous improvement of digital infrastructure that supports millions of daily operations.

Your tasks:

• Define, evolve, and enforce infrastructure standards across engineering teams
• Design and develop internal tooling for managing microservices-based infrastructure
• Build and maintain CI/CD pipelines and reusable deployment templates (Git-based workflows)
• Operate and enhance cloud infrastructure and Kubernetes-based environments at scale
• Collaborate closely with engineering teams to ensure safe, consistent, and well-governed changes across environments
• Investigate, troubleshoot, and resolve complex issues in critical production systems
• Design and implement automation for incident remediation and prevention
• Contribute to architecture decisions and drive platform scalability initiatives

Required experience and skills:

• 5+ years of overall experience in software engineering, platform engineering, DevOps, or infrastructure-related roles.
• 3+ years of hands-on scripting/programming experience (Python preferred) with a strong software engineering mindset.
• 3+ years of hands-on experience in DevOps / SRE roles in production environments
• 2+ years of experience with Kubernetes
• Experience with Helm and Argo CD
• 2+ years of experience working with cloud platforms (AWS or GCP / Azure)
• 1+ year of experience with CI/CD systems (GitLab, Jenkins, GitHub Actions, etc.)
• Familiarity with observability stacks (logging, metrics, tracing), Prometheus, Grafana.
• Strong understanding of distributed systems, networking, and database technologies (SQL & NoSQL)
• Solid experience with Linux/Unix systems administration and internals
• Fluent English (spoken and written)

Would be a plus:

• Experience with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi)
• Background in designing and operating highly distributed, high-load systems
• Familiarity with observability stacks (logging, metrics, tracing)
• Experience working in complex, multi-team engineering organizations

Working conditions

• 5-day working week, 8-hour working day;
• Remote work.

We are looking for a QA Automation Engineer to join a product team working in the LegalTech domain. The platform helps streamline legal processes and document workflows, requiring a strong focus on quality, reliability, and test automation.

Requirements

• 3+ years of commercial experience in QA Automation.
• Strong hands-on experience with Cypress and JavaScript.
• Experience designing, developing, and maintaining automated test suites.
• Understanding of software testing methodologies and QA processes.
• Experience with API testing.
• Experience working in Agile environments.
• Good communication skills and ability to work closely with developers and product teams.
• Intermediate+ English level.

Nice to Have

• Experience integrating Cypress automated tests into CI/CD pipelines.
• AWS experience, including understanding and practical experience with deployments to AWS services.
• Experience working with cloud-based environments and infrastructure.
• Previous experience in LegalTech or other complex business domains.

Responsibilities

• Design, develop, and maintain automated test suites using Cypress and JavaScript.
• Create and execute functional, regression, and end-to-end tests.
• Analyze requirements and ensure adequate test coverage.
• Collaborate closely with developers to improve product quality.
• Investigate, document, and track defects.
• Participate in release validation and quality assurance activities.
• Contribute to test automation strategy and framework improvements.
• Support CI/CD integration and continuous testing initiatives.

Requirements:

• Experience in the development of bonus programs for commercial staff
• Experience in performance management projects
• Skills in taking audits of bonus programs, analysis of its efficiency, preparing audit reports and follow-up implementation of recommendations
• Strong skills in Excel

Will be plus:

• Experience in managing total rewards
• Understanding of KornFerry, Mercer methodology

Soft Skills:

• Communication skills for taking interviews with all levels employees (from specialist to C-level)
• Attention to details
• Critical thinking: looking for proofs, analysis from different points of view
• Writing skills: prepare audits reports with summary and detailed information
• Ability to work autonomously on tasks, demonstrate deep understanding of existing motivation programs

Responsibilities:

Bonus Programs Design & Implementation:

• Design and develop performance-based bonus programs in collaboration -with department Heads and the Compensation Manager.
• Ensure bonus programs are aligned with company goals, employee performance metrics, and industry standards.
• Automate bonus systems to improve efficiency, transparency, and scalability.

Bonus System Optimization:

• Regularly review and optimize bonus programs based on feedback, business performance, and market trends.
• Analyze the effectiveness of current bonus systems, identifying opportunities for improvement to ensure they remain motivating and fair.
• Provide recommendations to ensure bonus structures are competitive and support employee retention and attraction.

Documentation & Communication:

• Create detailed documentation and clear communication materials for employees, explaining bonus eligibility, metrics, and payout structures.
• Work closely with HR and department heads to ensure employees are informed and have easy access to bonus program information.

Collaboration with Stakeholders:

• Collaborate with finance and HR to ensure the timely and accurate payout of bonuses.
• Work with department heads to customize bonus structures that meet specific business unit needs while aligning with company-wide goals.
• Ensure consistent application of bonus-related policies across all departments and locations.

Market Benchmarking & Analysis:

• Stay up-to-date with industry trends and market practices in bonus program design and implementation.
• Benchmark the company’s bonus structures against competitors to ensure competitiveness and cost-effectiveness.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Requirements:

• 3+ years of related experience;
• Bachelor's degree in finance, statistics, economics, or business administration;
• Expert-level analytical and financial modeling skills;
• Strategic thinking;
• Excellent time management and organizational abilities;
• Ability to multitask and meet constant deadlines;
• Strong presentation skills;
• Ability to influence and persuade.

Will be plus:

• Strong fluency with Excel formulas and functions;
• Strong knowledge of Tableau.

Responsibilities:

• Create and support financial model templates;
• Analyze current and past financial data and performance;
• Prepare reports and projections based on financial analysis;
• Identify trends in financial performance and provide recommendations for improvement;
• Coordinate with other members of the finance team to review financial information and forecasts.

Benefits

🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;

🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;

🏖Paid vacations, sick leave, personal event days, days off;

👨‍⚕Corporate health insurance program for your well-being;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

💁🏼‍♀️Rewards program for mentoring and coaching colleagues;

🗣Free internal English courses;

🤸‍♀Yoga classes to help you stay active and energized;

✈️In-house Travel Service;

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;

🎳Company events, team buildings.

We are seeking a dedicated and passionate Support manager to join our dynamic team. As a Support manager, you will be the face of our company, interacting with our customers and providing them with the best possible experience.

We offer flexible working hours in order to promote a healthy balance between work and personal life.

These hours include

• a morning shift from 06:00 to 14:00(1−2 times per week),
• a day shift from 14:00 to 22:00(1−2 times per week),
• a night shift from 22:00 to 06:00(2+ times per week).

What you’ll do

• Respond to customer inquiries and concerns via email, phone, or chat in a timely and professional manner
• Understand and resolve customer issues and complaints
• Provide product and service information to customers
• Coordinate with other teams to ensure timely resolution of customer issues
• Identify and escalate complex issues to the appropriate team members
• Build new and upgrade established channels, means and processes to improve the customer journey
• Up-sell company products in collaboration with sales teams to ensure growth attainment

What we expect from you

• Advanced English (excellent written and verbal communication skills B2,C1)
• Strong problem-solving skills and the ability to think critically
• Ability to multitask and prioritize tasks effectively
• Strong customer service skills and a passion for helping others
• A fast learner with that remains calm and professional under pressure
• Experience in a customer-facing role is preferred, but not required
• Proficiency in basic computer skills and software
• Flexibility to work non-standard hours, including night shifts, weekends and holidays

We are looking for a backend developer to join the team of a leading fintech company bridging blockchain and traditional payments.

Project: 

Blockchain-based payment solution allowing to accept payments without a traditional banking infrastructure. Fully licensed by Europeans financial regulators. Your role will be to develop and maintain the server-side applications and APIs in collaboration with a small team of engineers. 

Key responsibilities:

- Assist in maintaining the technical architecture.

- Optimize the performance and scalability.

- Support and implementation of CI/CD pipelines.

- Documentation and knowledge sharing.

- Incident response and troubleshooting.

Requirements:

- Advanced English.

- 4+ years of experience in fintech, SaaS or high-compliance environments.

- .NET (C#).

- PostgreSQL.

- Cloud based infrastructure with Azure, Docker, Kubernetes/

- CI/CD implementation (GitHub Actions).

Strong preference:

- Fintech experience.

- Blockchain/web3 testing experience.

- Experience with Open Banking APis (Plaid, Tink, PSD2).

Conditions:

- Direct employment.

- Fully remote.

- Candidate's location: not Ukraine.

Recruitment process: 

- English screening (5-minute friendly talk).

- Interview 1 with 5w155 (30 minutes).

- Interview 2 with client.

- Test task.

- Interview 3 (test task review).

Moon Active is one of the world's top mobile game companies, our teams leverage cutting-edge technologies to craft fun and interactive games enjoyed by millions worldwide. We produce exciting and engaging entertainment for players across the globe and pride ourselves on developing top-quality casual games that invite and allow players to connect with one another.

As a BackEnd Developer, you will be working in a scrum team implementing new features and improving existing code for our most popular game. We are looking for a Strong developer to join an engineering team that is responsible for building complex, high-scale, and real-time systems.

We work with Node.js/Redis/Aurora/K8s/Microservices, 24/7 serving 100k req/sec, 200k+ req/sec at peaks, Redis used as the main storage, handling terabytes of data and 200M ops/min.
 

Responsibilities:

• Delivering new game features every few weeks;
• Building distributed systems and microservices;
• Mainly developing real-time mobile game server with Node.js and Redis;
• Working with the Kyiv-based cross-functional team that also includes Unity developers and QAs.

Requirements:

• Backend development experience (any OOP language, ex. Node.js, Java, C#, etc.);
• Familiarity with Node.js - advantage;
• Willingness to operate within an AI-first approach for development productivity and feature integration;
• Experience with distributed systems and microservices architecture;
• Experience with NoSQL databases (ex. Redis);
• Experience with Backend development of real-time web services;
• Experience in a high scale system will be a plus;
• Experience working with Scrum teams will be a plus;
• Good spoken and written English is a MUST.

Benefits:

Why join Moon Active? 

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions;
• Thrive in an exceptional, innovative, and dynamic environment;
• Enjoy full transparency and open communication with talented colleagues across teams;
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company;
• Influence and help build personalized product experiences that impact millions of users worldwide.

We offer:

• Generous compensation; paid vacation and sick leave;
• Extensive medical and life insurance coverage for you and your family;
• CrossFit & running classes at the office and MultiSport card;  
• Comfortable and modern office located on Królewska 16 street in Warsaw;
• Free daily breakfasts and lunches, and a fully stocked kitchen with snacks and fruits;
• Latest tech equipment, including macOS devices;
• Training & Development/Tuition reimbursement;
• Friend Referral Program with generous bonuses;
• Fun and collaborative workplace culture with regular Friday Happy Hours and team gatherings;
• Relocation bonus for candidates moving to Warsaw;
• Bicycle and Car parking.

We Play to Win! We Play it Smart! We Play as a Team!

We are committed to investing in our employees and fostering a workplace that champions innovation, creativity, and collaboration. At Moon Active, we empower our team members to unleash their potential and achieve remarkable results every day. We encourage bold decision-making and believe that every individual has a significant impact on our success. Join us and level up your career in a supportive and high-achieving environment!

Panenco is a boutique software studio in Belgium and Ukraine. We build next-gen B2B SaaS products and enterprise AI solutions, always with an entrepreneurial spirit. We're a small team of the best and brightest, looking for 10x people who love to tackle challenging problems. We give you significant ownership and room to grow, expecting you to take charge and continuously evolve with the latest and greatest in our industry.
 

About the position

We’re looking for software engineers with strong computer science fundamentals and an entrepreneurial edge to build robust products end-to-end on our Node.js and React stack. You’ll work across the full stack – from database schema to UI – joining a dedicated product team alongside some of the best and brightest people in our industry. The balance between front-end and back-end work flexes depending on the project, and we expect you to be comfortable owning features from idea to production.
 

Technologies and required skills

We expect engineers in our team to take on a broad set of responsibilities, always acting in the interest of the product rather than sticking to the boundaries of any specific domain. You have an in-depth grasp of the majority of the following technologies:

• Core Language & Runtime
  • TypeScript: strong typing, generics, modern ES standards
  • Node.js: event loop, async patterns, streams, modules, runtime fundamentals
  • Strong computer science fundamentals: data structures, algorithms, system design
• Back-End
  • NestJS: modular architecture, dependency injection, decorators, guards, interceptors, pipes
  • REST API design: resource modeling, versioning, error handling, idempotency
  • Authentication & authorization: JWT, OAuth/OIDC, session management, RBAC patterns
• Database & Data Layer
  • PostgreSQL: schema design, indexing, query optimization, transactions
  • ORMs: hands-on experience with Drizzle ORM and/or Prisma
  • Data modelling: turning business logic into comprehensible data structures
  • Migrations, schema evolution, data integrity
• Front-End
  • React: function components, hooks, composition patterns, controlled vs derived state, React Server Components (RSC)
  • Typescript: strong typing, generics, modern ES standards
  • Next.js: App Router, Server Components, Server Actions, routing concepts, SSR/SSG patterns
• UI & Styling
  • Design systems and component libraries: shadcn/ui (primary), Radix UI, MUI, Ant, Atlassian UI
  • Styling: modern CSS with Tailwind CSS, CSS Modules, SCSS
  • Responsive layouts and cross-browser compatibility
• Forms & Validation
  • React Hook Form: form state management and validation
  • Zod: schema validation and type inference
• Testing & Quality
  • E2E testing: Playwright or Cypress
  • Understanding of test pyramid: unit, integration, and E2E testing strategies
  • CI integration: test automation in continuous integration pipelines
  • Code quality: focus on readability, maintainability, and reusability
• Build Tools & Module Bundlers
  • Vite (widely used across our projects)
  • Webpack
  • Next.js build system: experience with Next.js build and development tooling
  • Module bundling concepts: understanding of modern bundling approaches
• Error Tracking & Observability
  • Sentry or similar tools for frontend error tracking and monitoring
  • Ability to interpret production errors and improve system reliability
• Security Fundamentals
  • Frontend security: XSS, CSRF, secure handling of authentication tokens
  • Backend security: input validation, SQL injection prevention, secrets handling, rate limiting
  • OWASP Top 10
  • Permissions and authorization patterns
• Web & Browser Fundamentals
  • HTTP/HTTPS, caching, cookies, CORS
  • Event Loop, microtasks vs macrotasks, Web APIs
  • Performance: client-side and server-side performance considerations
  • Accessibility: WCAG awareness, keyboard navigation, screen readers, semantic HTML
• AI-Assisted Development
  • Hands-on experience using AI coding assistants (Claude Code, Cursor, Codex, or similar) in daily development workflow
  • Ability to write effective prompts, review AI-generated code critically, and integrate AI tools into your engineering process without compromising code quality
  • Judgment about when AI output needs verification — recognizing hallucinations, context limits, and over-reliance risks
• Language skills: solid reading and speaking skills in English
   

As a plus

• tRPC: end-to-end type-safe APIs, procedures, routers, middleware
• Turbopack: familiarity with Next.js Turbopack for faster development builds
• Virtualisation: hands-on experience with Docker and similar services
• Cloud: practical experience with GCP, AWS or Azure (serverless principles a bonus)
• CI/CD pipelines: setting up and managing deployment pipelines
• Message queues / background jobs: BullMQ, Redis, or similar
• Information security: an understanding of security standards (SOC 2, ISO 27001)
• React Native: experience with React Native for mobile development
• Basic understanding of working with LLM APIs (OpenAI, Anthropic): request/response patterns, streaming, token usage, cost awareness
• Model Context Protocol (MCP): practical experience configuring MCP servers in tools like Claude Desktop, Claude Code, or Cursor (e.g. filesystem, GitHub, Slack, or custom servers)
• Building AI-powered product features: experience integrating LLMs into user-facing products (chat interfaces, RAG pipelines, agentic workflows, streaming UIs)
• Prompt engineering: structured approaches to system prompts, few-shot examples, tool use / function calling, evals 
   

Locations

Remote work is our default.
We also have an office in Kyiv, and team members are expected to be available to work onsite there when needed.
 

We offer 
We offer a friendly, dynamic and inspirational working environment with a strong team that celebrates great engineering. During our bi-weekly software engineering labs sessions we share experiences from the various products that we're building. A fair compensation, office snacks and fun afterwork drinks are included of course!

The interview process

The interview process is short (but thorough) and will consist of 3 steps:

1. Technical interview: you present a personal project or one of your prior involvements from end to end, with our team asking targeted questions
2. Pair-Programming Session: you collaborate with one of our engineers on a practical task. We focus on problem-solving approach, communication, code structure, and how you reason about changes in real time.
3. Feedback: you will receive feedback about the technical conversation either in written form or through a call

About Us:

PRNEWS.IO is a global content marketing platform that connects brands with media outlets around the world. Headquartered in Northern Europe, we empower international brands to gain media exposure while helping news publishers monetize their content. Our clients are located all over the world, including Europe, the US, and Asia, with a growing strategic focus on expanding our presence and market share in the United States.

At PRNEWS.IO, you’ll join a dynamic, international team that thrives in a fast-paced environment and shares a passion for global communication. We operate based on four core values: ambition, innovation, credibility, and cooperation. And we believe in aligning our work with purpose. These values define who we are and who we strive to become.

About the Role:

The Customer Success Specialist plays a key role in driving customer growth and cultivating long-term, trusted relationships. This position directly impacts our team’s success by increasing customer lifetime value and supporting ongoing engagement within the platform.

Part of the Sales team, you’ll be a crucial link between the company and our clients, working with top-tier global brands, visionary entrepreneurs, and decision-makers managing advertising budgets. Your goal will be to help them navigate our offerings and make the most effective decisions for their marketing strategies.

For this role we offer the flexibility of remote work and the opportunity to grow with a forward-thinking company.

Key Requirements:

• 2 years of sales experience (in online advertising or digital services)
• Experience in international sales is a plus
• High communication skills to work comfortably with calls and personalized email correspondence
• Proficiency in business English at a high level, both spoken and written, and knowledge of a second language is welcomed; Ukrainian language is a massive plus!
• Positive attitude and flexibility to change (driven by our growth in different geographic markets)
• Sincere curiosity to learn new trends

Main Responsibilities:

• Support clients in achieving the best possible results using the platform by analyzing their profiles, business specifics, roles, goals, and expectations, combined with thorough research.
• Ensure smooth execution of client campaigns by selecting the most effective products tailored to their objectives and desired outcomes.
• Advise clients on new products, services, promotions, and special offers to maximize their success.
• Build and nurture long-term, mutually beneficial relationships with clients.
• Conduct regular health checks on your client portfolio, identifying potential challenges and proactively addressing any issues.
• Drive growth by increasing customer lifetime value, order frequency, and average revenue.
• Meet or exceed sales targets and key performance indicators (KPIs).
• Maintain accurate and up-to-date client records in the CRM, ensuring all communications are properly logged.
• Collaborate closely with Sales and Marketing team members to enhance results and share best practices.
• Proven sales expertise and a strong understanding of customer needs; proactive mindset with a willingness to contribute ideas, improve processes, and drive innovation.

We Offer:

• Competitive compensation package with performance-based bonuses
• A vibrant team of professionals with diverse expertise and backgrounds
• Unique career development opportunities and room for professional growth
• Employee referral program
• Paid annual leave and a supportive work environment

About Us
Yespo is an omnichannel Customer Data Platform for mid-size and enterprise businesses in retail, e-commerce, and SaaS. We help companies communicate with their customers across all channels — increasing sales and building long-term loyalty. We’re actively growing in European and US markets and looking for ambitious, proactive specialists to grow with us.

Role Focus
This is a full-cycle CSM role — you’ll own the client journey from onboarding through long-term success. You’ll work primarily with English-language accounts, guiding clients through integration, activating product potential, and ensuring they stay engaged and grow. You’ll also proactively identify at-risk clients outside active support, analyze patterns, and work with product and analytics to turn insights into action.

Key Responsibilities:
• Own the full client journey: from kickoff and integration to ongoing success and growth
• Conduct discovery sessions to map client business goals to Yespo capabilities
• Create and maintain integration roadmaps; coordinate with internal teams to ensure smooth launches
• Proactively identify blockers and resolve them before they impact the client
• Conduct product demos and training sessions tailored to each client’s use case
• Monitor client performance metrics; identify risks early and act to eliminate them
• Analyze patterns among clients outside active support — identify root causes and propose solutions together with Product and Analytics
• Serve as the bridge between the client, integration team, and other internal departments
• Collect and structure client feedback; pass actionable insights to Product and Tech
Skills & Experience
• 2+ years in customer success or account management — ideally in a B2B SaaS or product company
• Strong communication skills, both written and verbal — you can explain complex things simply
• Analytical mindset: able to find patterns, decompose problems, and build a plan
• Comfortable owning accounts end-to-end with minimal oversight
• English — Upper-Intermediate or higher: this is your primary working language, as you’ll be managing English-language accounts
• Hands-on experience with e-commerce, CRM, or marketing automation concepts

Would Be a Plus:
• Familiarity with e-commerce platforms and their integrations: WooCommerce, Shopify, OpenCart, Horoshop, etc.
• Understanding of omnichannel marketing: email, SMS, push, in-app
• Experience working with Notion, Elastic, or Looker Studio
• Hands-on experience with CDP or marketing automation platforms

We Offer:

• Flexible 8-hour work schedule, Mon-Fri.
• Remote-first position with an option to work from our office in the center of Dnipro (with guaranteed electricity and uninterrupted internet).
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs.

• An awesome team of professional and fun individuals.

   

If you’re looking for a dynamic and ambitious product company driven by constant innovation and exciting projects (eSputnik, Reteno, Yespo) — join our team!

Mirko Solutions is an international IT company specializing in web and mobile development for clients across the US, Canada, EU, and Australia. We are growing rapidly and are looking for a strong Technical Lead to join our team and drive complex, high-impact projects.

At the moment, we are looking for a part-time Technical Lead with the possibility of transitioning to a full-time role based on performance and business needs

Job Requirements:

• 5+ years of software engineering experience
• Strong hands-on experience with at least 2+ of the following:
  • Java (Spring / Spring Boot)
  • Node.js (TypeScript, NestJS, Express)
  • .NET (C#, .NET Core)
  • PHP (Laravel, Symfony)
• Proven experience as a Tech Lead / Team Lead / Architect
• Strong background in designing scalable and distributed systems
• Experience with cloud platforms (AWS / Azure / GCP)
• Solid knowledge of SQL and NoSQL databases
• Experience with Docker and Kubernetes
• Experience integrating multiple third-party services
• Strong problem-solving and decision-making skills

Responsibilities

• Take full technical ownership of one or multiple projects
• Design and implement scalable, high-performance systems across multiple tech stacks
• Stay hands-on with development while leading the team
• Define architecture, engineering standards, and best practices
• Collaborate with product managers, stakeholders, and clients
• Mentor engineers, conduct code reviews, and grow the team’s technical expertise
• Drive delivery together with project / delivery managers
• Improve development processes, CI/CD, and system reliability
• Work with third-party services and integrations across different domains

Nice to have

• Experience working in multi-stack environments
• Background with high-load or real-time systems
• Understanding of microservices and event-driven architecture
• Experience with DevOps practices (Terraform, CI/CD pipelines)
• Experience in outsourcing

We provide the following for our employees:

• Competitive salary according to qualification
• Comfortable working environment
• Experienced colleagues
• Opportunity to work with interesting projects,
• Regular performance reviews
• Friendly atmosphere, care for the comfort of professionals