Jobs at Djinni

We are looking for a Threat Intelligence Analyst to join our cybersecurity team and strengthen the company’s proactive defense capabilities.

This role combines cyber threat intelligence, proactive investigations, and risk-oriented analysis. We are looking for a specialist who can identify emerging threats, analyze attacker behavior and TTPs, assess their relevance to the business environment, and help improve the organization’s detection and response capabilities.

You will work closely with SOC, IT, and Risk Management teams to transform threat intelligence into actionable security insights and recommendations.
 

Responsibilities

• Collect, analyze, enrich, and contextualize cyber threat intelligence from multiple sources, including OSINT, CERTs, vendors, and industry feeds
• Monitor emerging threats, attacker activity, vulnerabilities, and adversary TTPs relevant to the organization
• Conduct proactive threat hunting activities across SIEM, EDR/XDR, cloud environments, and other telemetry sources
• Develop and validate hypotheses based on threat intelligence and behavioral patterns
• Support investigations related to incidents, suspicious activity, and threat intelligence findings
• Identify gaps in detection and response capabilities and provide recommendations for improvement
• Assess potential business impact and risk associated with identified threats
• Prepare analytical reports, threat assessments, and actionable recommendations for technical and non-technical stakeholders
• Collaborate with SOC and IT teams to improve detection logic, monitoring, and security processes
   

Requirements

• 2+ years of experience in Threat Intelligence, Threat Hunting, SOC L2/L3, DFIR, or Incident Response
• Strong understanding of MITRE ATT&CK framework
• Hands-on experience with SIEM platforms (Microsoft Sentinel, Splunk, QRadar, etc.)
• Experience working with EDR/XDR solutions
• Understanding of cyber threat intelligence processes and proactive threat hunting methodologies
• Strong analytical and investigative skills
• Ability to work with incomplete or ambiguous information
• Understanding of security risks and attack vectors
• Strong communication skills and ability to explain technical findings clearly
   

Nice to have

• Experience with Purple Team activities
• Understanding of cloud security (Azure / AWS / GCP)
• Experience with KQL, Python, Sigma, or detection engineering
• Experience with threat modeling or risk management processes
• Familiarity with automation and detection-as-code approaches

Responsibilities:
- Implementing new graphics features and supporting existing in the proprietary game engine (PC and consoles)
- Performing render pipeline optimizations
- Bug fixing

Requirements:
- 2+ years of experience with game rendering techniques.
- Strong knowledge of DirectX API (11 and 12 versions).
- Strong knowledge of C++ and shader languages.
- Strong math skills, including trigonometry and linear algebra.
- Experience with GPU debug and profiling tools.

Will be a plus:
- Understanding of modern GPU architectures
- Console rendering specific experience (PlayStation, Xbox)
- Understanding of memory management, multi-threaded programming
- Experience with complex game engines and production pipelines
- Own pet projects related to game engines, rendering
- Good level of English communication
 

Arounda is a design & development partner for enterprise platform modernization. Founded in 2016, we’re a multidisciplinary team of product designers, UX strategists, and front-end engineers.

Over the past 10 years, we've delivered 500+ platform initiatives for enterprises, SMEs, and Fortune 500 companies, including WordPress, Chalhoub Group, Greif, Player's Health, Myso Finance, and others.

We are looking for a skilled Content Writer to support our inbound marketing efforts and create high-quality content for an international B2B audience.

This is a freelance, project-based collaboration. There are no fixed working hours or a set weekly schedule — we focus on the quality and timely delivery of completed materials.

The expected workload is approximately 2–5 articles per month. Payment is made per completed article and discussed individually depending on the topic, format, scope, and complexity of the task.

What you will do:

• Plan and be responsible for the timely publication of inbound content, including blog articles and case studies.
• Write blog articles for an international B2B audience.
• Work with topics related to UX/UI design, product design, web design, SaaS, FinTech, EdTech, AI, HealthTech, and B2B software.
  Create and update case studies based on project materials, team expertise, and real project results.
• Adapt topics and content formats to different stages of the LLM funnel, including blog articles, case study pages, short announcements, FAQ sections, and expert snippets.
• Work with SEO briefs for blog articles, including search intent, keywords, headings, FAQs, and internal linking.
• Find the right balance between SEO requirements, keywords, and content readability.

What we are looking for:

• 2+ years of experience in content writing or copywriting.
• Proven experience writing B2B content.
• Experience using CMS platforms, preferably Webflow.
• Experience writing blog articles and case studies.
• Strong understanding of SEO content, including meta tags, search intent, keywords, LSI keywords, headings and subheadings, FAQs, and internal linking.
• Ability to write clear and well-structured content without fluff, generic phrases, or unnecessary complexity.
• Ability to find a balance between SEO requirements and natural, reader-friendly content.
• Ability to quickly dive into new topics and ask the right clarifying questions.
• Experience writing about IT, AI, SaaS, UX/UI design, web development, or digital products.
• English level: Upper-Intermediate or higher.
• Strong attention to detail, грамотність, and responsibility for content quality.
• Willingness to work with an editor and improve content based on feedback.

Will be a plus:

• Experience writing case studies for a design or development agency.
• Understanding of UX/UI, product design, web design, or software development.
• Experience working with international markets, particularly the US, UK, and EU.
• Basic understanding of E-E-A-T principles and expert-led content.

Collaboration format:

• Freelance / contract-based cooperation.
• Fully remote.
• No fixed daily or weekly working hours.
• Payment per completed article.
• Expected workload: approximately 2–5 articles per month.
• Rates are discussed individually based on the format, topic, scope, and complexity of each task.

How to apply

Please send us:

• Your CV or LinkedIn profile.
• A portfolio with relevant B2B blog articles and/or case studies.
• Your expected rate per article or preferred pricing model.
  
   

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for an Internal Communications Manager to join our team.

Requirements:

- Proven experience in Internal Communications / Corporate Communications;
- Ability to write and edit articles, announcements, and corporate materials;
- Experience in launching or managing internal communication processes;
- Strong written and verbal communication skills;
- English — Upper-Intermediate or higher;
- Ability to prepare reports and analyze communication results;
- Adherence to confidentiality principles.

Will be plus

- Experience in FinTech / IT / digital companies;
- Experience in launching internal communications from scratch;
- Basic skills in visual content tools (Figma, Canva, etc.);
- Experience working with corporate platforms and internal portals.

Soft Skills:

- Ability to work independently and take ownership;
- Strong organizational and time management skills;
- Attention to detail;
- Proactive and solution-oriented mindset;
- Excellent communication skills;
- Ability to work with different stakeholders and teams.

Responsibilities:

- Develop and manage internal communications channels;
- Write and edit internal articles, announcements, and corporate materials;
- Launch and maintain internal communication formats;
- Generate and support internal initiatives;
- Work with presentations, forms, and visual content;
- Communicate with different departments to collect information;
- Prepare reports on internal communication activities.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a Senior / Mid-Level Linkbuilding Specialist to independently manage off-page SEO across the Netherlands, UK, LATAM, and other regions.

You will own the full linkbuilding cycle: donor research, outreach, negotiations, placements, and contractor management. This role requires strong regional understanding, structured execution, and full ownership of results.

Responsibilities:

• Develop and execute linkbuilding strategies for NL, UK, LATAM, and other regions.
• Research and qualify relevant donor websites (authority, traffic, geo, risk profile).
• Run manual outreach campaigns and negotiate placements (guest posts, niche edits, contextual links).
• Manage relationships with publishers and maintain a structured donor database.
• Work with contractors/agencies on additional link types (crowd, directories, PR, etc.) and control quality.
• Track budgets, cost per link, and performance by region.
• Report on acquired links, quality metrics, and impact on rankings/traffic.
• Prepare detailed content briefs (TORs) for guest posts and link placements.
• Organize and monitor link performance analytics (indexation, anchor distribution, traffic impact, ranking changes).
• Own and report on KPIs, including the number of acquired links per region and per month.

Requirements:

• 2+ years of hands-on linkbuilding experience.
• Experience with international markets (NL, UK, LATAM, and other regions is a strong plus).
• Strong donor evaluation skills (Ahrefs/SEMrush, DR, traffic, relevance, spam signals).
• Proven outreach and negotiation experience.
• Ability to work independently and manage link pipelines at scale across multiple regions.
• Strong ownership mindset and structured reporting skills.
• Experience with automated outreach tools and email sequencing platforms

Your journey to an offer:
 

• Interview with a Recruiter (45 minutes)
• Technical Interview with Team Lead (1 hour)
• HR Interview (30 minutes)
• Security Check (no polygraph)

🩵 How We Take Care of Our Team?
Comfortable Conditions for Productive Work
Flexible working hours with a start time between 8:00 AM and 11:00 AM. Work remotely from anywhere in the world or join us in our modern Cyprus office — the choice is yours.

Time to Recharge
We believe great results come from well-rested people. That’s why we offer:
21 days of paid annual leave;
3 additional Day Offs per year;
25 paid sick leave days;
Public holidays as days off.

Benefits & Wellbeing
Sports compensation program;
Annual healthcare budget;
Gifts for important life events (birthday, marriage, childbirth);
Coworking compensation for team members based in Ukraine;
Maternity and paternity leave support;
Business trips and team gatherings at our Cyprus office.

Learning & Career Growth
Annual budget for professional development, certifications, books, and language courses;
Internal mobility and promotion programs to support both vertical and horizontal career growth;
A Personal Development Plan to help you grow your skills and competencies.

Smooth Onboarding & Ongoing Support
We’ve designed a structured onboarding plan to help you quickly understand the business, the team, and your priorities. Regular check-ins with your manager and People Partner ensure a smooth adaptation process and continuous support throughout your journey with us.

We are looking for a AQA to join our international team. The role focuses on testing Salesforce CRM functionality and integrations with other applications and services. The position includes approximately 70% manual testing and 30% test automation. You will also become part of an experienced QA team responsible for ensuring the overall quality of testing activities and maintaining automated test coverage across the entire product. The team is international, mainly based in Ukraine, Belgium, Spain, Columbia, etc.
 

Must-have

3+ years of experience in QA;

Excellent understanding of the QA lifecycle, testing methodologies, documentation, and testing processes;

Strong experience in test automation using C# (Playwright and API testing);

Understanding of REST API principles and testing;

Experience with Git;

Good communication and collaboration skills;

Upper-Intermediate English or higher.

Nice-to-have

Familiarity with Salesforce, MS Finance & Operations applications
Experience with Postman or similar API tools;

ISTQB certification.

Responsibilities

Plan and execute testing activities based on requirements and acceptance criteria (functional, integration, regression, E2E, and acceptance testing);

Create and maintain test documentation;

Develop and maintain automated tests (API/UI);

Support testing activities in CI/CD pipelines;

Contribute to QA process improvements and test coverage enhancement.

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or TMA platforms and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

Hello! We are Moodro — a team developing autonomous intelligent counter-UAV solutions. Our mission is to protect the lives of military personnel and give them a tactical advantage on the battlefield through innovative anti-drone technologies.

Our solutions are already operating in real combat conditions and strengthening Ukrainian frontline units every day.

About us in facts

• Our systems are used daily by 100+ combat units
• 1,500+ EW/ELINT stations have already been delivered to the front line
• We have official NATO codification and validation from specialized military units
• Our team includes veterans and engineers who regularly test developments at training grounds

We are growing rapidly and looking for a CHRO / Chief People Officer who will build a strong HR function and become a strategic partner to the C-level team.

This role is for an HR professional and leader who knows how to turn a scaling stage into a well-managed, efficient organization — without losing speed, by building strong management practices, high-quality hiring, and transparent people processes.

Key Areas of Responsibility:

• Build a comprehensive HR function: form the HR team, define and implement key HR processes that will support the company’s high-quality growth by 2x over the next 6 months.
• Strengthen the management team: improve people management standards and shape a culture where accountability, people development, and effective leadership are part of the company’s daily rhythm.
• Develop a data-driven recruitment strategy focused on quality of hire, including a dedicated approach to attracting engineering and technical talent in a competitive miltech environment.
• Build a transparent compensation model with clear internal logic and market-based rationale, and adapt it in a timely manner according to business needs and market realities.
• Ensure a reliable HR operating model under martial law, including military registration, employee reservation/booking processes, interaction with state authorities, and risk management.
• Develop HR analytics as a management tool for making effective data-based decisions.
• Implement modern tools for automating HR processes, documentation, and analytics.

You are our candidate if you

• Have 3+ years of experience as a CHRO, Head of HR, or HRBP in a company that scaled from 150+ employees — and have personally built or transformed an HR function that directly contributed to achieving the company’s business goals.
• Have experience managing an HR team: building the structure, distributing areas of responsibility, and developing people within the team.
• Act as a business partner to the CEO and leadership team: you know how to prioritize, highlight risks, align areas of responsibility, and drive decisions through to implementation.
• Combine strategic thinking with the willingness to personally launch key processes without waiting for ideal conditions.
• You are fluent in English.

Nice to have

• Experience in hardware, miltech, or deeptech companies.

Why Moodro?

• Shared values and a strong environment

  Moodro brings together veterans, engineers, and diverse specialists. We are building a culture of trust, responsibility, and direct communication. Here, we value real contribution and the ability to take ownership of results — not titles or status.

• Opportunity to build a function with real impact

  The company is at a scaling stage, so this role offers the opportunity to build a mature HR function: management practices, recruitment, internal communications, leadership development, and a culture of accountability.

• Flexible work format

  Our hubs in Kyiv and Kharkiv are open to the team, and we also support a hybrid work model.

• Meaningful work

  The Moodro team creates technologies that help protect the lives of military personnel. As Chief People Officer, your work will contribute to building the team behind solutions with real battlefield impact.

• Stability and transparency

  Official employment, transparent financial processes, and social guarantees in accordance with Ukrainian legislation.

How to apply

If this role resonates with you, please send your CV or LinkedIn profile.

We would be glad to meet you and discuss potential cooperation.

Description
The Trading Operator is the live set of eyes on our trading platform during US market hours, ensuring continuous, uninterrupted oversight of automated and discretionary strategies. The operator monitors, detects anomalies, escalates to fund managers, and executes pre-defined interventions when authorized.

Responsibilities

• Continuously monitor the trading platform throughout the entire shift: positions, P&L, order flow, connectivity, latency, and risk dashboards, without interruption.
• Identify edge cases and anomalies: stuck or rejected orders, abnormal slippage, data feed disruptions, API/broker disconnects, exposure breaches, unexpected strategy behavior, and significant market dislocations.
• Maintain a real-time shift log documenting every alert, anomaly, action taken, and timestamp.
• Contact the on-call fund manager immediately when an event matches escalation criteria; remain on the line until the issue is resolved or formally handed over.
• Execute manual interventions strictly per the playbook: kill switches, position flattening, strategy pause/resume, broker failover - only when authorized or when documented thresholds are breached.
• Perform pre-market readiness checks and end-of-shift handover notes summarizing the process.

Requirements

• Demonstrated ability to sustain focus and vigilance over a 6.5-hour shift, this role does not tolerate gaps in attention.
• Calm, decisive, and procedure-driven under pressure; communicates clearly and concisely.
• Fluent English (written and spoken).
• Basic computer skills.

Working conditions

• Schedule: Mon–Fri, 09:45 - 16:15

We are an international iGaming ecosystem operating licensed B2C brands across LATAM, Africa, Europe, and the Crypto space.

With 2,000+ professionals worldwide, we manage the entire product lifecycle in-house — from platform development and payments to acquisition, retention, BI, and operations.

As part of our ecosystem, one of our business partners is currently looking for a Recruiter to support the growth of their affiliate business and help build a scalable recruitment function.

This role is ideal for someone who enjoys creating structure, improving hiring processes, and partnering closely with business leaders in a fast-growing environment.

Key Responsibilities

• Manage and coordinate the full recruitment lifecycle

• Partner with Hiring Managers to define hiring needs and candidate profiles

• Build and maintain a structured hiring pipeline

• Improve recruitment processes and candidate experience

• Coordinate offers, onboarding, and hiring operations

• Track recruitment metrics, conversion rates, and hiring velocity

• Support the growth of international remote teams

Requirements

• 2+ years of experience in HR, Recruitment, or Talent Acquisition

• Experience hiring for Digital, Affiliate, SEO, Content, Product, Marketing, or Tech roles

• Experience with ATS systems, hiring funnels, scorecards, and onboarding processes

• Strong organizational and stakeholder management skills

• Experience working with remote and international teams

Nice to Have

• Affiliate Marketing experience

• iGaming background

• Experience building recruitment processes from scratch

What’s Offered

• Fully remote work environment

• High level of ownership and autonomy

• Direct collaboration with business leaders

• Opportunity to influence hiring strategy and company growth

• Fast-growing environment with ambitious expansion plans

• Competitive compensation package

If this opportunity sounds relevant, feel free to reach out.

We are looking for UAV Pilot & Technician for Defense Tech company.

This role combines drone piloting with hands-on technical work - preparing UAVs for flights, supporting testing activities, and maintaining systems in both lab and field environments.

You will work closely with engineers, participate in test flights and demonstrations, and help ensure systems are reliable and ready for real-world use.

Responsibilities:

• Operate UAVs (fixed-wing or multirotor) during test flights and demonstrations.
• Prepare UAVs for flight: basic setup, configuration checks, and pre-flight inspections.
• Assist in assembling, configuring, and calibrating UAV systems.
• Support ground and flight testing to verify system performance.
• Work with flight controllers (ArduPilot, iNav, Betaflight) for basic setup and tuning.
• Install and configure onboard components such as cameras, antennas, telemetry modules, and payloads.
• Work with communication protocols such as CRSF, MAVLink, SBUS, CAN, and UART (at a practical level).
• Understand basic radio communication principles (signal, interference, antennas).
• Identify and resolve technical issues in the field or during testing.

• Requirements:
  Experience operating UAVs (fixed-wing or multirotor).
• Basic technical understanding of UAV systems, electronics, and components.
• Experience with at least one UAV platform (ArduPilot, iNav, or Betaflight).
• Ability to perform basic troubleshooting and repairs.
• Comfortable working in field conditions.
• Attention to detail and responsible attitude toward safety.
• English level B2 or higher - ability to communicate with international teams.
• Willingness to travel for testing and operational activities.

We Offer:

• Official employment in accordance with Ukrainian labor law.
• Military service deferment.
• Modern working equipment (MacBook or other preferred hardware).
• Regular performance reviews to support your professional growth.
• 24 working days of paid vacation annually.
• Paid sick leaves.
• English language classes.
• Compensation for educational and training programs.
• Team buildings and corporate events in a friendly and collaborative environment.

WHO WE ARE 💫

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).
• To report on common issues and flag anything urgent.
• To approach customers proactively about select promotions.
• To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

• Fluent English - at least Upper-Intermediate (B2), both written and spoken. 
• Have at least 6 months of experience in customer support or in a role involving ongoing written communication in English in chat support.
• Demonstrate strong communication skills and confidently handle customer inquiries and complaints in a polite, professional, and timely manner.
• Show attentiveness, persistence, and a strong client-oriented mindset.
• Adapt quickly to changes, maintain a strong work ethic, and thrive in a fast-paced, dynamic environment.
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be ready to work different shifts: our Customer Support Department operates 24/7 (three shifts — morning 7:00—15:00, day 15:00—23:00, and night 23:00—7:00 UA time). Be prepared to have three night shifts per week (out of five working days).

WHAT WE OFFER 💎

• Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

• Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment. Will work closely with developers, business analysts and infrastructure team members as well as with portfolio managers and traders.
  The candidate will participate in the release process, ensuring quality software is delivered in a timely manner.

   

• Responsibilities:

  • Working as part of a Global team (‘follow the sun’ model), to manage trading and risk platform readiness: pre-trading through to post-trade and reconciliation systems.
  • Monitor and support end to end transaction flow across the trading platform.
  • Quickly identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
  • Incident management: Communicate incidents and outages to key business stake holders and portfolio managers. Create PM reports following established procedures, to identify and track tasks to mitigate future occurrence.
  • Problem tracking – identify and steer problematic issues through to resolution.
  • Effectively and regularly communicate with Investment management, Portfolio managers, Operations, Development, Compliance and Infrastructure teams.
  • Support scheduled changes working with Dev teams.
  • Oversee automated processes, scheduled, alerting and regular reporting.
  • Manage users’ requests / queries: track requests, review approvals, updates, resolution through to closure, etc.
  • Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation and collaboration with internal development teams

   

• Mandatory Skills Description:

  • At least 5+ years of application support experience.
  • Comfortable with Client / server architecture, Linux OS, AWS and a good working knowledge of Kafka messaging / docker containerization.
  • Proficiency with Bash; a scripting language such as Python or Perl would be beneficial.
  • Detailed practical knowledge of FIX protocol.
  • Experience using relational Databases (eg MySQL, MS SQL).
  • Good knowledge of trade flow, asset classes and trade life cycle.
  • Understand fundamental concepts with regard to PnL calculation, understanding key data inputs that affect risk views would be beneficial but not required.
  • Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude.
  • Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, senior management and portfolio managers.
  • Ability to articulate complex issues into a high-level summary for senior management.
  • Self-motivated individual that takes initiatives and has an ownership & accountability mindset.
  • Must show the ability to make quick decisions and establish priorities in a multi-tasking environment.
  • Experience with the Atlassian stack (JIRA, Confluence, Service Desk) would be useful.

• Nice-to-Have Skills Description:

  • Scripting - Python\JS\ etc
  • Knowledge of databases and associated structures
  • Experience with the use of MS Office applications: Word, Excel, Outlook, PowerPoint, and Visio
  • Knowledge of Fix Messaging protocol and setting up FIX connections
  • Front office Applications (Bloomberg, TradeWeb, MarketAxess), Trader Support will be a good benefit
  • Experience in supporting order flow management between the trading desk and brokers
  • Experience with Javascript will be a huge advantage
  • Java applications support background
  • Experience with Cloud (AWS) platform
  • Experience in building out Geneos monitoring including backend scripting and implement customizable alerting for bespoke / custom alerts.

• Languages:
  • English: C2 Proficient

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

• Gather, analyze, and document business, product, and user requirements for new features and product improvements
• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals
• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria
• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented
• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams
• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date
• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities
• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

• 2+ years of experience as a Business Analyst or Product Owner within software development environments
• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies
• Proven experience gathering, documenting, and managing functional and non-functional requirements
• Strong experience writing user stories, use cases, acceptance criteria, and product documentation
• Understanding of product metrics, A/B testing, and data-driven decision making
• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification
• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity
• Proficiency with Jira, Confluence, or similar collaboration and project management tools
• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to manage multiple priorities and work effectively in a fast-paced product environment
• Proactive mindset with a strong sense of ownership and accountability

Would be a plus

• Practical experience working with third-party integrations, APIs, and external 
• Previous experience in QA, Technical Support, or Software Development roles
• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Final  interview
• Reference check
• Offer