Jobs at Djinni

We at King Group are engaged in the development and promotion of entertainment products for users around the globe. Having successfully launched and scaled to profitability a number of new products within the last two years, we are on the constant run for new highs. Due to the rapid development of the emerging business segment of social gaming for Tier-1 countries, our team is looking for a talented and enthusiastic User Acquisition Manager to join our Facebook Ads team.

Working with us, you will have a wide freedom of action and space for your growth, spanning from full control over the creatives to be launched, to unlimited budgets, as well as working with Tier-1 GEO with an audience of 300+ million people. 

Key responsibilities:

• Creation, management and optimization of advertising campaigns in Meta Ads, encompassing full cycle of user acquisition management
• Testing of new Paid Social and other performance channels and technologies
• Working with and managing a number of projects with 6-figure monthly budgets
• Analytics of key indicators in all channels: CAC, ROMI/ROAS, CRs, LTV, etc.
• Ongoing testing of creatives, various funnels and strategies
• Participation in building a marketing and communication strategy for the brands together with the team.
   

Key requirements:

• At least a year of experience with Paid Social traffic sources (Meta Ads) with B2C products preferably aimed at Tier1 countries
• Deep understanding of digital marketing and lead generation domain
• Ability to research, replicate and come up with new creative ideas and funnels for traffic generation
• Ability relentlessly execute your ideas to get things done, to tackle problems on your own as well as being a team player
• Strong analytical skills: experience working with data and metrics as well as data-driven decision-making
• Upper-Intermediate English.

You'll want to work with us because we:

Care about your health:

• Health insurance;
• 24 calendar days of vacation;
• Compensation for sick days;
• 50-75% payment for a healthy lifestyle.

We charge with inspiration thanks to:

• A friendly team of like-minded colleagues who are always ready to help and support in the most difficult times;
• Absence of bureaucracy;
• Opportunities for professional and career growth;
• High competitive salary.

We create comfort with the help of:

• Effective organization of workflow and quick decision-making;
• Office format of work with the ability to work remotely 1 day a week: we have a new modern work space with uninterrupted Internet and charging stations, as well as a stylish terrace, a relaxation area where you can distract yourself playing PS5, table football, darts or just relax in a massage chair;
• Convenient office location within walking distance from the Lybidska or Druzhby Narodiv metro stations;
• Compensation for corporate lunches.

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 
     Responsibilities

• Manage the full sales cycle from lead generation to deal closure
• Work with Upwork as the main client acquisition channel
• Communicate with potential clients and conduct negotiations
• Prepare commercial proposals and participate in project estimations
• Collaborate with technical teams during pre-sales stages
• Build long-term relationships with clients and identify upsell opportunities

      Requirements

• Experience in IT sales / Business Development
• Strong experience working with Upwork
• Understanding of outsourcing/outstaffing business models
• Good communication and negotiation skills
• Ability to work with technical teams and understand project scope
• Upper-Intermediate+ English level
  We Offer
• Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
• Free gym access near the office
• Paid vacation and sick leave
• Medical Insurance
• Compensation for professional courses and development
• Supportive and loyal management

• Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
  Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance
  If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

   

• Responsibilities:

  Technical support role for the platform:
  • Deal with L1/L2 tickets
  • Collaborate with different stakeholders
  • Investigate and provide comprehensive details for quick resolution

   

• Mandatory Skills Description:

  • Atlassian tools (Confluence/Jira) knowledge
  • Linux administration and troubleshooting experience
  • Good networking understanding

   

• Nice-to-Have Skills Description:

  • ITIL - incident and change management (ServiceNow)
  • Scripting languages knowledge
  • Git (GitHub) knowledge
  • Zabbix monitoring platform
  • Cloud (AWS) and DevOps knowledge
  • Experience with Kubernetes
   

• Languages:
  • English: B2 Upper Intermediate

Вимоги

Досвід роботи в Customer Support / Team Lead / Operations /  чи схожих керівних посадах від 1.5 року або від 1 року в нашій компанії;

KPI, цілі та контроль якості

• Практичний досвід постановки KPI та цілей для команд;

• Вміння аналізувати та інтерпретувати показники:

  • CSAT

  • SLA

  • escalation rate

  • productivity / quality metrics;
    
    

• Досвід управління якістю у співпраці з QA Support командами;

• Навички роботи з performance review та коригуванням процесів.

Аналітика та звітність

• Досвід підготовки:

  • щоденних / тижневих / місячних звітів;

• Вміння працювати з аналітикою:

  • типи звернень;

  • причини помилок;

  • проблемні часові відрізки;

• Здатність виявляти слабкі місця сервісу та ініціювати покращення;

• Впевнена робота з таблицями, дашбордами та внутрішніми звітами.

Робота з критичними кейсами та безпекою

• Досвід роботи з high-risk клієнтами:

  • фрод-ризики;

  • мультиаккаунтинг;

  • підозрілі транзакції;

• Розуміння принципів AML / Compliance / Legal;

Робота зі скаргами та репутацією

• Досвід роботи зі скаргами на зовнішніх платформах

• Вміння вести складну комунікацію з гравцями;

• Навички врегулювання конфліктних ситуацій та зниження репутаційних ризиків.

Процеси, інструменти та автоматизація

• Досвід сетапу та адміністрування:

• LiveChat

• HelpDesk

• інших CRM;

• Розуміння принципів UX/UI у чатах та тікетах;

• Досвід роботи з чат-ботами
  
  

Флоу, документація та онбординг

• Досвід оновлення та підтримки:

  • support flow;

  • KYC flow;

• Участь у створенні або актуалізації навчальних матеріалів;

Робота з внутрішніми та зовнішніми запитами

• Досвід роботи із запитами від Account Manager брендів;

• Вміння пріоритезувати задачі, працювати з дедлайнами та контролювати виконання.

Soft skills та особисті якості

• Сильні лідерські якості та вміння працювати з командами;

• Вміння тримати професійний тон комунікації в будь-яких ситуаціях;

• Висока відповідальність та системне мислення;

• Стресостійкість та готовність працювати з кризовими кейсами.

Мовні вимоги

• Англійська мова — не нижче B2:

  • впевнена письмова та усна комунікація;

  • участь у переговорах та роботі з зовнішніми платформами.

1) Управління командою Support менеджерів

• Координація роботи Support / Support Supervisor

• Планування змін, покриття, контроль дисципліни та робочих навантажень.

• Контроль якості роботи менеджерів у зміні.

• Проведення регулярних мітів з командами.

2) Контроль KPI, постановка цілей і моніторинг

• Контроль виконання KPI для всіх рівнів сапорту.

• Аналіз виконання показників: CSAT, SLA, escalation rate...

• Управління якістю у співпраці з QA Support командою.

3) Підготовка аналітики та звітів

• Щоденні / тижневі / місячні звіти для Product, Operations, Account Managers.

• Аналітика по зверненнях, типах помилок, проблемних відрізках часу.

• Виявлення слабких точок у сервісі та ініціювання покращень.

4) Робота з критичними кейсами та безпекою

• Опрацювання high-risk клієнтів (фрод-ризики, мультиакаунтинг, підозрілі транзакції тощо).

• Співпраця з Legal / Compliance / AML відділами.

• Робота зі складними юридичними запитами клієнтів.

• Контроль безпеки відділу:

  • управління доступами;

  • робота з системним адміністратором щодо акаунтів та паролів;

  • аудит періодичних доступів.

5) Робота зі скаргами

• Контроль та опрацювання скарг на зовнішніх платформах:

  • AskGamblers

  • Casino Guru

  • LCB

  • інші платформи

• Комунікація з гравцями та вирішення складних конфліктних ситуацій.

6) Сетап проектів та робота з ChatBot

• Підключення LiveChat / HelpDesk або інших сервісів.

• Актуалізація дизайнів та UI компонентів у чатах та тікетах.

• Моніторинг роботи чатботів, аналіз, оптимізація роботи спільно з ChatBot менеджерами

7) Відповідальність за актуальність флоу та онбординг

• Оновлення флоу сапорту та KYC.

• Забезпечення актуалізації флоу для Program Lead Clever Point School.

8) Робота із запитами від Account Manager та зовнішніх команд

• Виконання задач від Account Manager брендів.

• Закриття операційних задач, які надходять від продукт-команд, маркетингу чи інших менеджерів платформи.

• Пріоритезація задач та контроль дедлайнів.

9) Оптимізація команди та навантаження

• Оптимізація складу команди залежно від бізнес-потреб та навантаження;

• Рівномірний розподіл робочого навантаження між менеджерами;

• Перерозподіл ресурсів між змінами / командами / продуктами у пікові періоди;

• Оцінка ефективності команди та ініціювання змін для підвищення продуктивності;

• Забезпечення стабільної якості сервісу при зміні обсягів звернень.

Графік роботи: 5/2

• Робочі дні: понеділок – п’ятниця

• Робочий час: 09:00 – 18:00

• Вихідні дні: субота та неділя

• вихідний в день народження

• 24 дні відпустки

We are looking for a Machine Learning Engineer to design and implement intelligent systems that power personalized digital experiences across connected devices and mobile applications.

This role is ideal for someone who thrives at the intersection of ML models, data pipelines, and product integration. You will collaborate closely with backend engineers, data scientists, and product managers to bring ML-driven features into production and continuously optimize them based on real-world usage.

Responsibilities:

• Design, train, and deploy machine learning models for use cases such as personalization, recommendations, and visual analysis;
• Build and maintain scalable, production-grade data pipelines (batch and real-time);
• Collaborate with product and engineering teams to translate product ideas into ML-powered features;
• Implement model observability, monitoring, and retraining workflows;
• Optimize inference performance and model serving in resource-constrained environments (e.g., edge or mobile);
• Contribute to the architecture of a modern ML platform within a cloud-native microservices environment;

• Work with backend teams to expose model outputs via APIs and integrate them into customer-facing experiences.

   

Requirements:

• 3+ years of experience in applied machine learning or data science;
• Strong knowledge of:
  • Supervised learning, recommendation systems, or computer vision;
  • Python and ML libraries such as TensorFlow, PyTorch, scikit-learn;
  • Building, deploying, and maintaining ML models in production.
• Familiarity with:
  • MLOps tools (e.g., MLflow, TFX, Airflow, Vertex AI);
  • Data pipelines and messaging systems (e.g., Kafka, BigQuery, dbt);
  • Model serving frameworks (e.g., FastAPI, TensorFlow Serving, TorchServe, ONNX);
• Comfortable collaborating with product, engineering, and analytics teams;
• Experience with cloud platforms (GCP, AWS, or Azure) and container-based deployments;
• Bonus: Experience with edge AI, mobile ML, or video/image processing pipelines.

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

About the project
A multi application healthcare ecosystem for a UK based client: web, mobile, APIs, and shared services. The client is moving from reactive manual QA toward a structured quality practice across pods. Long term, remote, with overlap on UK business hours.

Requirements 
• 3+ years of commercial QA experience, including a Lead role.
- Proven experience setting up QA processes from scratch in pod or squad based teams.
- Hands on testing of web and mobile (iOS and Android).
- Experience defining regression strategy across multiple interconnected applications.
- Experience leading or mentoring a distributed QA team across more than one stream.
- Experience auditing existing automation and producing an automation roadmap.
- Confident with test management tools (TestRail, Testiny, Xray or similar) and Jira defect workflows.
- API testing skills (Postman, Charles, Proxyman).
- Strong stakeholder communication with CTO, Engineering Manager, and Product.
- English: B2+, confident written and spoken.

Will be a plus
- UK or EU client experience in healthcare or regulated domain.
- Hands on Playwright automation.
- CI/CD integration of automated suites.

Responsibilities
- Own QA strategy and roadmap across the multi application estate.
- Embed in one pod for hands on testing alongside the strategic remit.
- Define QA governance: standards, Ready for QA and Done criteria, release gates, sign off.
- Lead and mentor QAs across pods; ensure consistent practice.
- Design and own the regression framework and execution cadence.
- Audit existing automation and define the phased automation strategy.
- Recommend and roll out test management tooling with full traceability.
- Coordinate cross application releases and act as single QA escalation point.
- Publish monthly QA report and per release readiness report.
- Work directly with developers, Product, and the client.

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

We are looking for an experienced IT Support / NOC Engineer with strong MSP or outsourced IT support experience. The person should be comfortable working with multiple client environments, handling tickets, troubleshooting Microsoft 365, Windows Server, endpoint devices, networking issues, security tools, backups, and cloud infrastructure.
 

The ideal candidate should not only react to support requests but also understand how to monitor systems, document recurring issues, communicate clearly with customers, and escalate problems when needed. This role requires someone reliable, structured, and able to work independently in a fast-moving support environment.

Responsibilities:

• Handle L1/L2 technical support requests for business users and client environments.Monitor customer infrastructure, cloud systems, servers, endpoints.
• Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, Intune, Entra ID / Azure AD, and user access issues.
• Support Windows desktop, Windows Server, basic Mac OS.
• Work with Active Directory, DNS, DHCP, TCP/IP, VPN, remote desktop tools, and common network troubleshooting scenarios.
• Support security and endpoint protection tools such as Microsoft Defender, Bitdefender, Sophos or similar solutions.
• Work with RMM, PSA, ticketing, time tracking, and documentation platforms such as ConnectWise and ITglue.
• Communicate with third-party vendors and software support teams when deeper troubleshooting is required.
• Create, update, and maintain technical documentation, SOPs, troubleshooting guides, and client environment notes.
   

Required Skills:

• Strong experience in MSP, NOC, remote IT support, or outsourced infrastructure support.
• Good practical knowledge of Microsoft 365 administration: Exchange, Teams, Intune, Entra ID / Azure AD.
• Experience with Windows Server and Windows desktop support.
• Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VPNs, routers, switches.
• Experience with remote support tools such as TeamViewer, ScreenConnect or similar.
• Experience with ticketing and documentation discipline.Good written and spoken English for customer communication.
• Ability to support several clients or environments at the same time without losing structure.
• Ability to troubleshoot issues independently, gather details, analyze logs, and communicate next steps clearly.
   

Nice-to-Have Skills:

• Experience with MSP tools such as ConnectWise, Kaseya, or similar.
• Experience with security platforms such as Microsoft Defender, Sophos, Blackpoint, Ironscales, ConnectSecure, or similar.
• Basic PowerShell scripting for automation and troubleshooting.Experience supporting business software such as QuickBooks, Sage, tax/accounting software, or other client-specific applications.
• Certifications such as MS-900, Network+, Sophos, Datto, Microsoft 365, Azure Fundamentals, or similar.
• Experience with Citrix, RDS / Terminal Services, VMware ESXi, vSphere, Hyper-V, or Azure infrastructure.
   

Personal Qualities:

• Reliable and disciplined in daily support work.
• Calm under pressure, especially during incidents or urgent client requests.
• Strong customer-service mindset.
• Able to document work clearly and consistently.
• Flexible with different client environments, tools, and processes.
• Able to learn new systems quickly and ask the right questions when documentation is missing.
   

Hiring process: HR Interview; Technical Interview; Client Interview.
 

We offer:

• Competitive compensation
• B2B contract, paid sick leave, 20 days of paid vacation
• Free English lessons  
• Flexible work schedule  
• Official holidays are non-working days  
• Paid courses and certifications  
• Сoach / psychologist consultation  
• Workshops  
• Career development plan
• Mentoring Education  
• Medical Health Insurance

Why Choose Us? What Do We Offer that’s Exceptional?

1. Cutting-Edge Technologies on Real Projects: At Langate, you’ll work with the latest technologies on live projects. We’re a dynamic, fast-growing company, so you’ll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.
3. Investment in Your Growth: We’re committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.
4. Team Building and Unity: We know that a happy team is a productive team. That’s why we organize team-building events and group activities to foster strong bonds and a sense of belonging.
    

When you choose us, you’re choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!
 

Need more information? Welcome!

Dataforest is seeking a QA Engineer. If you are looking for a challenging project, and a friendly, supportive team ‒ you have found the right place to send your CV.

Responsibilities:

- Test web applications (frontend: React/Vue/Angular/JS; backend: REST API).

- Create and maintain test cases, checklists, and other test documentation.

- Perform functional, regression, and exploratory testing across the SDLC.

- Report, track, and verify defects in JIRA.

- Collaborate with developers, QA, and product teams to clarify requirements.

- Use tools like JIRA, Confluence, and Git/Bitbucket in daily work.

- Perform API testing with Postman (nice to have).

- Conduct UI verification, including Pixel Perfect testing (nice to have).

Professional requirements:

- 2+ year experience of testing web applications, in particular web applications developed with JavaScript on the frontend (React, Vue, Angular, pure JS) and REST API on the backend;

- Knowledge of software development life cycle;

- Experience in writing test documentation;

- Experience with teamwork tools such as JIRA, Confluence, Git/Bitbucket;

- Good communication skills and a positive mindset.

- Experience in an outsourcing company is required.

Nice to have:

- Knowledge in API testing using Postman;

- Experience with Stripe or other payment system;
- Experiance with Fintech.

We offer:

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Comfortable, spacious and well-equipped office in the city center;

- Team building activities, corporate events.

Ajax Systems is an international technology company, the largest developer and manufacturer of security systems in Europe. Ajax security systems protect more than 4.5 million users in 180 countries. The company works with 150,000 installers in key markets.

Ajax Systems has a central office, an R&D department, and two full-cycle productions in Ukraine; the representative offices in the UAE (Dubai), Great Britain, Italy, Spain, and teams in many other regions; and a logistics hub in Poland.

Ajax products are a whole ecosystem of 280 devices, mobile and desktop apps, and server infrastructure.

The product line includes control panels, motion detectors, opening detectors, flood prevention, fire detectors, street and home sirens, alarm buttons with the appliances control function, smart sockets, and relays.

Our infrastructure is a part of the product that is invisible to the end user, but critical to the life of the entire system. The safety of our users and their property depends on our uptime. We are constantly developing our cloud solutions and this requires automating our infrastructure, testing and improving its fault tolerance.

We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.

Requirements:

• 5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
• Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.
• Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
• Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
• Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
• Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
• Experience with secrets management, access control, and credential rotation practices.
• Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
• Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.

• Strong communication, ownership, task management, and mentoring skills.

   

Desirable:

• Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
• Experience with streaming platforms such as NATS or Kafka.
• Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
• Experience with compliance frameworks such as SOC 2.
• Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.

• Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.

   

Responsibilities:

• Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
• Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
• Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
• Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
• Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
• Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
• Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
• Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.

• Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.

   

With us you will enjoy:

• Working with a team of people to build the future of an industry.
• Non-trivial challenges and various spectre of interesting tasks.
• A flexible, friendly and collaborative work environment.
• Corporate culture based on common sense.
• Opportunities to influence the creation of new products and their quality.

We are working to ensure that people’s lives are calm and the world safe.

Let’s become a part of the team that creates a smart and useful global product!

Supplax is a US-based company with a Ukrainian team. We're a fully remote back-office for repair contractors across America — handling marketing, sales, crew management, and quality control so they can focus on the work itself. 5+ years on the market, 100+ team members, 30,000+ completed projects in 30+ US cities.

We're growing our B2B partner network and looking for someone who genuinely enjoys building relationships — not just managing a contact list.

What you'll do:

— Own a portfolio of B2B partners: interior designers, general contractors across the US

— Stay proactively in touch — calls, messages — so partners think of us first when a new project comes up

— Track partner status in CRM, resolve issues quickly, gather feedback

— Spot opportunities for repeat orders and referrals from existing partners

What we're looking for:

— 1+ year in account management, B2B sales, or client service

— English B2+ spoken and written — you'll work directly with American clients

— You know how to build real trust remotely, not just send check-in emails

— Organized, can juggle multiple accounts without dropping the ball

— CRM experience

Nice to have: background in construction, renovation, or interior design / prior experience working with US clients

What you get:

— $1200–1500/mo (base + uncapped bonus)

— 100% remote — work from anywhere

— Schedule: 4 PM – 1 AM Kyiv time

— Regular English practice with a tutor — on us

— Real career growth for people who deliver results

— A team that actually supports you

If this sounds like your kind of role — apply and let's talk.

I am looking for a responsible, independent, and proactive assistant based in Warsaw to help with personal, organizational, and business-related tasks.

At the beginning, this is a part-time position. However, for a strong candidate, there is an opportunity to grow into the role of the entrepreneur’s right hand, operations assistant, or project manager, with the possibility of managing separate projects independently.

Main Responsibilities

You will help with various personal and business tasks, including:

• handling personal and business errands in Warsaw;
• searching for information, contractors, products, and services;
• making phone calls, communicating, and coordinating with different people;
• organizing meetings, trips, and everyday matters;
• monitoring task completion by contractors;
• receiving and sending documents, parcels, and orders;
• assisting with shoots, content creation, and events;
• participating in marketing and digital projects;
• helping to organize workflows and work processes;
• solving non-standard tasks.

Project Areas

The main areas of work are:

• internet marketing;
• digital and IT projects;
• content and video production;
• YouTube projects.

Requirements

We are looking for someone who:

• lives in Warsaw;
• is responsible, reliable, and punctual;
• can work independently and bring tasks to completion;
• shows initiative and does not wait for constant instructions;
• speaks Polish B1, English B1;
• speaks Ukrainian or Russian;
• is confident using a computer;
• has experience using ChatGPT, Gemini, and other modern AI tools;
• has a category B driving license.

Nice to Have

• experience as a personal assistant, business assistant, or project manager;
• interest in business, marketing, technology, and AI;
• experience working with contractors and organizing processes;
• skills in Excel, Google Docs, Notion, Trello, Asana, or other productivity tools;
• own car.

Conditions

• part-time employment;
• flexible schedule;
• fixed payment + bonuses;
• tasks in Warsaw and remote work by agreement;
• opportunity for professional growth;
• possibility to expand responsibilities and grow into a right-hand or project manager role.

How to Apply

Please include in your message:

1. A short introduction about yourself and your experience.
2. Which district of Warsaw you live in.
3. Which languages you speak and your level.
4. Whether you have a category B driving license.
5. Whether you have your own car.
6. Which AI tools you use.
7. Your expected compensation.
8. Three of the most difficult tasks you have solved independently.

I will be happy to meet a responsible, energetic, and thoughtful person who is interested in growing together with the projects.

Product IT company SaaSJet, specializing in applications for internal management optimization, is looking for a Product Marketing Manager whose main task is: promoting the company's products in the international B2B market.

We offer

• Training and career growth, implementation and introduction of product promotion ideas, hypothesis testing
• Competitive salary; bonus and incentive system
• Official employment
• Paid vacations
• Flexible working hours
• Work on cutting-edge products that impact team productivity globally

Main responsibilities

• Market Research & Analysis: Conduct in-depth market research to identify trends, customer needs, and competitive landscape. Use insights to inform product positioning and marketing strategies.
• Product Positioning & Messaging: Develop clear and compelling product positioning that differentiates our offerings in the market. Craft messaging that resonates with target audiences across various channels.
• Go-to-Market Strategy: Plan and execute product launches, including developing marketing materials, coordinating with the product team, and driving awareness through various channels.
• Content Creation: Produce engaging product-related content, including blog posts, case studies, videos, and other collateral.
• Customer Advocacy: Work closely with the support team to gather feedback, identify testimonials, and develop case studies that highlight the value of our products.
• Performance Tracking: Monitor and analyze the performance of marketing campaigns, product launches, and other initiatives. Use data-driven insights to optimize strategies and improve outcomes.
• Collaboration: Work closely with product managers, designers, developers teams, and other stakeholders to align marketing efforts with product development and business goals.

Main requirements

• Work experience in a relevant position for at least 1 year.
• Knowledge of the basics of marketing, AI SEO optimization.
• English level from B2.
• Experience using AI tools for work
• Experience with Google Analytics.

Will be a plus

• Experience using Atlassian products (Jira, Confluence)
• Experience with Hotjar or similar services
• Experience with Semrush, Ahrefs or similar services
• Experience working with English-speaking audiences in the B2B market
• Experience promoting SaaS products
• Knowledge of WordPress CMS

Personal qualities

• Result-oriented
• Initiative, creativity, purposefulness, responsibility
• Multitasking skills to work on several projects
• Desire for continuous learning and self-improvement
• Ability to work in a team

We value your talent and invite you to develop it together! Send us your resume, and we will definitely consider it. :)

ABOUT THE ROLE
We are looking for a Technical Application Support Engineer to provide backup coverage for our platform and related audience workflows. This is NOT a primary feature development role. 

The person will act as a technical backup and first responder when the Europe-based team is unavailable, helping India and US teams investigate issues, validate system behavior, check logs, inspect API/database state, and escalate with clear technical context when deeper engineering work is required.

Time Overlap (!): 5:00 AM to 2:00 PM or 4:00 AM to 1:00 PM EST

Platform stack:
Scala Pekko HTTP Kafka Pekko Streams MongoDB PostgreSQL, Facebook/Meta, LinkedIn Google Ads Microsoft/Bing Ads, Reddit Pinterest TikTok Twitter/X

RESPONSIBILITIES
• Provide backup technical support for internal API and related workflows
• Investigate production and staging issues using API responses, logs, metrics, Kafka state, MongoDB, and PostgreSQL
• Understand and trace the core system flow related to external platform integrations
• Investigate why entities failed to create/update, synchronize, or retrieve reports correctly
• Troubleshoot platform-specific issues (Facebook/Meta, LinkedIn, etc.)
• Validate common token/auth issues including expired user tokens, missing permissions, and platform account
mapping problems
• Use Kibana, Grafana, Prometheus, Graphite, Kafka metrics, and database queries to support investigations
• Follow runbooks for safe operational checks and simple remediation steps
• Document findings clearly and escalate with enough context for engineering teams to act quickly
• Work closely with teams in India, Europe, and the US

REQUIRED QUALIFICATIONS
• 3+ years in application support, production support, technical operations, backend QA, SRE-lite, or similar roles
• Strong understanding of REST APIs, JSON, HTTP status codes, and backend request flows
• Hands-on experience reading logs and investigating production issues
• Practical experience with MongoDB and SQL/PostgreSQL for read-only investigation
• Basic working knowledge of Kafka or event-driven systems
• Familiarity with Kubernetes-based applications at support level
• Ability to use dashboards and observability tools such as Kibana, Grafana, Prometheus, or similar
• Strong troubleshooting mindset with clear written communication in English
• Ability to work with distributed teams across India, Europe, and the US

PREFERRED QUALIFICATIONS
◆ Experience supporting Scala, Java, or JVM backend systems
◆ Familiarity with Apache Pekko or Akka HTTP / Streams

◆ Experience with advertising platforms or marketing APIs
◆ Familiarity with OAuth, refresh tokens, access tokens, system users, and platform permissions
◆ Basic understanding of CI/CD, Jenkins, GitHub Actions, Docker, and Kubernetes deployments
◆ Experience creating support runbooks and incident summaries

WHAT SUCCESS LOOKS LIKE
After onboarding, this person should be able to:
• Understand the platform request/event flow end-to-end
• Check whether a problem is in API validation, Kafka processing, event handling, MongoDB/PostgreSQL state, external
platform API, or something else
• Identify common platform integration differences
• Answer basic "what happened?" questions without waking up the European owner
• Escalate only when deeper engineering changes or platform-specific decisions are needed
• Maintain useful troubleshooting documentation for repeated issues

ABOUT PROJECT

We are a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, we target healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve.

Привіт! 
Ми - Taxbox, продуктова компанія з групи компаній Checkbox, що розробляє хмарне бухгалтерське рішення для малого та мікробізнесу. Наш продукт допомагає автоматизувати облік, формувати звітність, контролювати фінанси та приймати зважені управлінські рішення.

Шукаємо Product Manager, щоб перетворювати запити клієнтів на реальну цінність. Ми шукаємо менеджера, який бере на себе ownership за продукт. У нас ти будеш досліджувати потреби клієнта, валідувати гіпотези та створювати рішення.

Що ти будеш робити:

• Глибоко розбиратися, як працює бухгалтерський та фінансовий облік у малому бізнесі: первинна документація, податкова звітність, рух коштів та фінансова аналітика

• Відповідати за розвиток певного напряму продукту: від дослідження проблем користувачів до запуску та оцінки результатів

• Працювати разом із проджект-менеджером, девелоперами та дизайнерами для створення ефективних продуктових рішень

• Формувати продуктові гіпотези на основі потреб користувачів, бізнес-цілей та даних

• Проводити інтерв'ю з клієнтами — підприємцями, бухгалтерами, фінансовими директорами — та досліджувати їхні потреби

• Дивитися на продукт очима клієнта та ставити запитання не лише «що потрібно зробити», а й «яку фінансову чи облікову проблему бізнесу ми вирішуємо»

• Проєктувати user flows та валідовувати гіпотези

• Пріоритизувати функціональність і формувати backlog продукту

• Формувати чіткі user stories, acceptance criteria та Definition of Done для команди delivery

• Визначати метрики успіху фіч і аналізувати їхній вплив після запуску

Буде плюсом:

• Розуміння бухгалтерського та податкового законодавства України

• Досвід моделювання процесів та створення схем (BPMN, UML, user flow diagrams або інші нотації)

Що для нас важливо:

• 3+ років досвіду у менеджменті цифрових продуктів

• Розуміння різниці між діскавері та делівері в контексті розвитку продукту

• Досвід проведення результативних глибинних інтерв'ю та інших практик кастдева

• Вміння з'єднувати бізнесові цілі з потребами користувачів

• Сильний data-driven підхід (аналітика, метрики, експерименти)

• Системний підхід

• Досвід ринкових досліджень та конкурентного аналізу

• Досвід організації та проведення експериментів у форматі A/B чи MVT-тестувань

• Практичні навички управління беклогом 

• Досвід роботи з комплексними продуктами, B2B/SaaS або екосистемами

• Готовність брати відповідальність і бути драйвером змін

Ми пропонуємо:

• Повністю віддалений формат співпраці

• 24 робочі дні відпустки та оплачувані лікарняні

• Стабільна виплата зарплати двічі на місяць

• Підтримка професійного розвитку: курси, конференції, сертифікації

• Курси англійської мови

• Мінімум бюрократії в ухваленні рішень

Хочеш бути частиною команди, яка створює сильний продукт і культуру довіри? 

📩 Надсилай резюме і давай знайомитись!

Looking for a Django/DRF Developer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.

     Skills requirements:

• 3 + years of experience with Django and it's components;
• Experience with RESTful APIs, DRF and related libraries;
• Experience with Celery and async task management;
• Experience with SQL and query optimisation;
• Experience of writing tests;
• Able to work independently and excellent in communicating challenges and issues;
   

     Optional skills (as a plus):

• Experience with AWS services (Amazom IVS, EC2, API Gateways, Lambda, SQS);
• Experience with NoSQL databases (Redis, Elasticsearch, etc.);
• Experience of end-to-end implementation for new functionality;
• Experience with payment systems integrations (Stripe, Shopify, Recurly, Paypal, Braintree, etc.);
• Experience with chargeback management tools (Ethoca, RDR, CDRN, etc.);
• Understanding how to handle high load on projects;
  
  Key responsibilities:
• Design, develop and maintain payment gateway and other integrations;
• Design and develop new features and maintain existing functionality.
• Design and develop web applications using Python/Django/Celery.
• Design, develop and maintain RESTful APIs using Django Rest Framework (DRF).
• Write clean and well-structured code that is easy to read and maintain;
• Write and maintain technical documentation.
• Write and maintain unit tests to ensure code quality.
• Optimize and maintain the security, performance, and usability of the applications.
• Collaborate with the PM/Frontend/DevOps/QA and others team members.
  
  We offer:
• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.