Jobs at Djinni

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

We are seeking a skilled Core Developer (Rust/ C++) for Swarm Robotics & Sensor Control with over 5 years of professional experience to join our dynamic development team. You will play a key role in building and optimizing the core architectures for the real-time control and management of robotic swarms and sensor systems. This position offers the opportunity to work with cutting-edge technologies and contribute to complex, mission-critical systems in a collaborative environment.

What is your Day to Day Mission:

• Design, develop, and maintain robust and scalable systems for swarm control and sensor management.
• Implement efficient communication protocols and real-time processing solutions for robotics.
• Collaborate closely with cross-functional teams to integrate backend components with robotics software and sensor networks.
• Optimize system performance, scalability, and reliability in a distributed robotics environment.
• Solve challenging problems using modern programming languages such as C++ and Rust.
• Participate in code reviews, architecture discussions, and software design decisions.

What you bring to the team:

• 5+ years of professional experience in backend development with a strong focus on real-time systems.
• Proficiency in Rust and C++, with a solid understanding of modern software development practices.
• Experience in building and optimizing backend architectures for distributed systems.
• Familiarity with network protocols, multithreading, and low-latency data processing.
• Knowledge of system architecture design, performance optimization, and resource management.

• Ability to work independently, solve complex technical problems, and thrive in a fast-paced startup environment.

   

Nice-to-Have:

• Experience in robotics, swarm control, or sensor integration.
• Familiarity with cloud platforms, Docker, or Kubernetes for scalable deployments.

• Understanding of embedded systems or real-time operating environments.

   

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As a Flight Control Systems Engineer, you will be a key part of our Flight Controls team to solve some of the most interesting flight guidance, dynamics, and controls problems you’ll have ever heard of. Together with our world-class team, currently four team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the navigation, embedded systems, and flight test departments to conceive, implement, and validate flight guidance and control system algorithms, features, and improvements. Flight Controls at Quantum-Systems - your mission will be a powerful impact.
 

What is your Day to Day Mission:

• Design and programming of flight guidance and flight control algorithms for automatic and autonomous flight
• Support in model building for flight dynamic processes and design of control and feedback control laws based on these models
• Preparation and execution of flight tests with UAS systems
• Analysis of flight data recordings as well as evaluation and processing of test results
• Generation of C/C++ code with Matlab Simulink and its integration into the FCS / autopilot framework
• Supporting the certification of our product family and obtaining flight permits, e.g. for BVLOS flight projects
• Collaboration in the further development of the product development process

What you bring to the team:

• You have completed a degree/apprenticeship in the field of aerospace engineering, mechanical engineering, automotive engineering, electrical engineering or robotics.
• You have theoretical knowledge in the field of flight mechanics and have mastered the basics of control engineering. You also have practical experience with model aircraft, multicopters and / or their subsystems.
• You have knowledge of programming with Matlab/Simulink. Fluent handling of the programming language C and Git is also desirable.
• You are privately interested in model aircraft construction, drones or robotics and can't wait to implement and try out new ideas.
• Due to your open, communicative, friendly and competent attitude, it is easy for you to be considered as an internal expert.
• You are highly self-motivated and drive your area of responsibility independently.
• Communication in English is a matter of course for you.
   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As Linux Software Engineer, you will be a key part of our System Architecture team to develop and maintain the Linux-based systems powering our unmanned aerial vehicles at Quantum-Systems. Together with our World-Class-Team, currently 3 team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the Avionics, Systems Engineering, and Flight Testing departments to integrate hardware, third-party software, and onboard applications into a high-performance Linux platform.

Providing a reliable, scalable, and mission-critical software environment is essential to Quantum-Systems – your mission will have a powerful impact.

What is your Day to Day Mission:

• Maintaining existing as well as creating new Linux applications on the unmanned aircraft
• Designing and coordinating interfaces between teams, documenting the architecture and design decisions
• Integration of hardware and 3rd-party software into the Linux system, aligning with suppliers and other teams
• Testing of existing and new applications. This includes writing unit tests, integration tests, functional tests, and acceptance tests
• Analyzing logs from flights, both from test flights as well as real-world customer issues
• Debugging and finding solutions for software and hardware issues related to the Linux system
• Maintaining and extending the build system, pipeline, and tooling. Creating releases with release notes
• Working in an agile environment and following the defined development process

What you bring to the team:
 

• 3+ years of experience in Linux software development, preferably in embedded or robotics systems
• Strong proficiency in C/C++ (14 or newer) with proven experience developing Linux applications
• Understanding of Linux internals, including system services, device trees, and kernel modules
• Experience with cross-compilation, Yocto, Buildroot, or similar build systems
• Hands-on experience with debugging tools (e.g., GDB, strace, perf) and log analysis
• Familiarity with testing methodologies, including writing and executing unit, integration, and system-level tests
• Experience with CI/CD pipelines, version control systems (e.g., Git), and release management
• Strong problem-solving skills, with the ability to debug both software and hardware integration issues
• Proficiency in technical documentation, including interface definitions and architectural decisions
• Excellent communication and teamwork skills to work effectively across multiple engineering disciplines
• English Intermediate+

Nice to Have:

• Familiarity with middleware and interface standards such as DDS, MAVLink, CAN, or Ethernet
• Knowledge of containerization technologies (e.g., Docker) and virtualization
• Prior experience working in an Agile/Scrum development environment
• Exposure to real-time Linux or safety-critical software development is a plus

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.

• We promise to be your runway for individual and professional growth.

   

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

As a Lead Embedded Software Engineer you are a key part of our Architecture team to develop and implement the core features and functionalities to have our drones operate safely and autonomously in the air.
 

Together with our world-class team, currently seven team members, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders in Germany and US from the System architecture and Hardware development departments.
 

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Lead a team of embedded engineers
• Implementation, maintenance, and optimization of the Quantum-Systems autopilot firmware and firmware stack
• Design, Conception, implementation, and testing of new autopilot functionalities
• Export of flight control and navigation algorithms from Matlab / Simulink and integration into the autopilot’s embedded framework
• Implementation, maintenance, and optimization of BSP / peripheral and external sensor drivers and their optimized operation in the scope of the real-time operating system
• Building, documenting, and maintaining autopilot firmware for flight tests. Creation of flight test tickets, support of flight tests, and post-flight data analysis
• Creating unit tests, debugging/tracing of the code base for code coverage/functionality testing
• Maintenance of the firmware update eco system, including bootloaders & firmware updates
• Support in the implementation and maintenance of production tools

What you bring to the team:

• You have completed a degree in the field of bachelor’s or master’s degree in software engineering / electrical engineering and you have several years of experience working with embedded systems.
• You have a deep understanding of embedded systems and you are a senior in designing, implementing and optimizing embedded systems.
• You have strong knowledge of microcontrollers (ARM, Cortex-M), real-time operating systems and hardware and communication interfaces interfaces (UART, I2C, SPI, CAN, ETH ...)
• You are experienced with real-time operating systems like FreeRTOS or uCOS II and knowledge of multi-threading, task scheduling, and inter-task communication.
• You have the ability to bridge the gap between hardware and software, understanding the electrical and physical constraints, profound understanding of electronic schematics and efficiently utilizing available hardware resources
• You master version control and collaboration tools such as git and gitlab and you have experience in working in collaborative development environments with agile methodologies.
• You are highly self-motivated and drive your area of responsibility independently
• Due to your open, communicative, friendly, and competent attitude, it is easy for you to be considered as an internal expert

• English level at least B2

   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

HR Manager | 24Play
 

24Play is a Ukrainian GameDev company developing and publishing mobile games since 2019. We’ve launched dozens of titles and reached 100M+ players worldwide. We also provide art, development, and full-cycle production services for global studios, partnering with Ubisoft, Papaya, SayGames, Estoty, Supersonic, and others.

We’re growing and looking for a hands-on HR Manager to join our Kyiv office near Beresteyska.

You’ll support a designated group of employees throughout their journey at 24Play, becoming their go-to person for HR matters. You’ll have ownership of day-to-day HR processes, support during your onboarding, and room to turn your ideas into improvements for our people.
 

What You’ll Do

• Support the employee lifecycle, including onboarding, adaptation, probation tracking and offboarding.
• Help employees navigate everyday HR questions, internal policies, vacation, sick leave, and time-off requests.
• Reinforce our company values through fair, consistent HR practices and clear internal communications.
• Develop and implement initiatives that improve employee experience, engagement, and HR processes.
• Analyze employee feedback and key HR metrics, prepare regular reports, and recommend improvements aligned with the company’s values and goals.
• Keep HR policies and process documentation clear, accessible, and up to date.
• Coordinate team events and recognition activities, including birthday and work anniversary celebrations.
   

What You’ll Bring

• At least 1 year of HR experience, including independently managing HR processes and supporting employee onboarding.
• Practical experience implementing HR initiatives, with examples of your ideas, actions, and results.
• Experience communicating company values and applying them in everyday interactions with employees.
• Strong organizational and communication skills, empathy, and the ability to handle sensitive conversations fairly and confidentially.
• Fluency in Ukrainian and English at B1+ level.
• Confidence using Google Workspace, MS Office, Slack, and similar workplace tools.
• Experience with employee grading systems would be a plus.
   

Why Join 24Play?

• Room to Make an Impact: Take responsibility for your area of HR, suggest improvements, and bring your ideas to life as the company grows.
• Professional Development: Build your expertise in HR processes, employee experience, and AI tools, with opportunities to discuss your individual development interests.
• Support at the Start: Receive guidance during onboarding to get familiar with our people, processes, and culture.
• Official Engagement and Reliable Payments: A gig contract with applicable taxes covered by the company. No payment delays since 24Play was founded.
• Time to Recharge: 24 days of paid vacation, unlimited sick leave, and no overtime required.
• Learning and Team Activities: Free English classes, board games, masterclasses, corporate events, and sports activities.
• Comfortable Workspace: A modern Kyiv office with a spacious lounge, a fully equipped kitchen, a sports zone, and complimentary spa facilities.
   

Working format: Full-time, office-based in Kyiv near Beresteyska.
 

Want to help shape the employee experience at 24Play? We’d love to hear from you — send us your CV!

We’re a fast-growing outsourcing IT company that’s been around for 13 years, and we’re on the lookout for a Scrum Master for a long-term product-driven project.

You’ll be joining a multi-team Smart City software ecosystem built for the Middle East market. It’s a fully agile product-driven setup, with real users and real impact.

You’ll work mostly on the team level with 2–3 cross-functional Scrum teams, helping them stay focused, deliver value, and continuously improve. If you enjoy empowering teams and love seeing progress happen, let’s talk! 

Requirements:

• 3+ years of proven experience as a Project Manager or Scrum Master in a software development environment, including at least 2 years specifically as a Scrum Master in product teams.
• Hands-on facilitation, mentoring, and coaching skills.
• Solid knowledge of Agile approaches and frameworks (Scrum, Kanban) and the ability to apply them pragmatically.
• Experience working with multiple teams simultaneously.
• Experience with team and process metrics (including delivery metrics).
• Understanding of software development lifecycle and delivery principles.
• Understanding of modern engineering culture and practices (e.g., CI/CD, test automation, DevOps culture, feature flags, pair programming, etc) and ability to support their adoption within teams.
• Practical experience in change management.
• Strong systems thinking, empathy, active listening, and critical thinking.
• Ability to explain complex concepts simply and clearly.
• Proficiency with project management software and tools.
• Problem-solving skills and the ability to adapt to changing circumstances.

Nice to have:

• Agile certifications (PSM, KMP, etc.)
• Understanding of change management in complex environments.
• Experience with scaling frameworks (LeSS, Nexus, etc.)
• Experience working in a project-based environment

Responsibilities:

• Analyze current team processes and build a roadmap for improvement.
• Define and track team/process/delivery metrics and visualize progress.
• Coach and mentor teams to foster growth, autonomy, and self-management.
• Collaborate with the Product Owner to improve backlog refinement and goal-setting processes.
• Identify risks and remove impediments, including dependencies and bottlenecks.
• Support cross-team collaboration and communication with stakeholders.
• Facilitate team events: Daily Scrums, Sprint Planning, Reviews, Retrospectives – while empowering teams to lead these sessions themselves.
• Promote a healthy team dynamic, facilitate conflict resolution, and monitor team health via observation and 1:1s.
• Mentor teams on Agile practices, Definition of Done, and effective tooling.
• Encourage and support the adoption of strong engineering practices like continuous delivery, use of feature flags, test automation, clean code, frequent refactoring, and fast feedback loops to help teams deliver high-quality, reliable software.
• Lead internal workshops/trainings on Agile techniques and tools.
• Ensure transparency through effective visualization (e.g., product goals, sprint targets, metrics).
• Work with PO and stakeholders on roadmap communication and sprint-to-product goal alignment.
• Continuously improve the Product Backlog Refinement process:
• Teach effective PBI creation and splitting techniques
• Support technical task prioritization
• Ensure backlog clarity, order, and visibility

What We Offer:

• Competitive salary
• Loyal, open-minded management and the ability to influence decision-making
• A collaborative and innovative environment with room for professional growth

Akurateco is a payment orchestration and white-label payment gateway provider. The platform integrates 250+ payment providers globally and enables businesses to operate a fully brandable, PCI DSS-compliant gateway, managing multiple payment channels within a single ecosystem.
 
Join our team as a Middle Business Analyst and make a real impact! We are looking for a sharp, proactive professional who thrives at the intersection of business and technology.
 
Requirements:

• At least 2-3 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Postman Experience: Collection Creation, Add Requests, Organize Workflows, Add Scripts.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.
• English Upper-Intermediate with excellent written and verbal communication skills. 

Nice to Have:

• Experience with APIs, system architecture, or databases is a bonus. 

Key Responsibilities:

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

What we offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.

As a QA Automation Engineer, you will be responsible for building and owning the company's automated quality strategy from the ground up. This includes developing end-to-end test automation, performance testing, AI evaluation infrastructure, and validation processes while integrating everything into the CI/CD pipeline.

You will work closely with the engineering team to ensure the platform remains reliable, scalable, and compliant with industry standards.

Responsibilities

• Design, develop, and maintain an end-to-end automation framework using Playwright.
• Build automated UI, API, integration, and backend tests.
• Create AI evaluation infrastructure, including regression testing and validation for AI-powered features.
• Design and execute performance, load, and stress testing.
• Develop Computer System Validation (CSV) documentation, including IQ/OQ/PQ protocols and traceability matrices.
• Build and maintain reliable test environments and test data.
• Integrate automated testing into CI/CD pipelines and improve release quality.
• Collaborate closely with software engineers throughout the development lifecycle.
• Readiness to work from 16:00 till 01:00 in order to have an optimal overlap of work hours with USA based teams.

Required Qualifications

• 6+ years of experience in QA Automation or Software Development in Test (SDET).
• Strong hands-on experience with Playwright (or another modern browser automation framework).
• Experience integrating automated testing into CI/CD pipelines.
• Strong programming skills in TypeScript, Python, or C#.
• Experience with performance testing tools such as k6, Locust, JMeter, or Gatling.
• Experience working in regulated environments with validation documentation (21 CFR Part 11, ISO 13485, or GAMP 5).
• Strong SQL skills (PostgreSQL).
• Experience using AI-assisted development tools such as Claude, Cursor, Claude Code, Codex, or similar.
• Bachelor's degree in Computer Science, Engineering, Mathematics, Physics, or equivalent practical experience.

Nice to Have

• Startup experience.
• Experience testing enterprise SaaS products.
• API contract testing (Pact, OpenAPI).
• Experience with cloud and on-premise integrations.
• Manufacturing, ERP, MES, or CRM domain experience.
• Accessibility and cross-browser testing experience.

• OpenText Content Server / Extended ECM experience 
• Configuration of workspaces, folders, categories, attributes and metadata 
• Permissions and role-based access model 
• Document lifecycle, versioning and audit trail 
• Search configuration and findability principles 
• Workflow design and configuration 
• Migration preparation: mapping, cleansing, validation and test migration 
• Integration understanding with ERP, SharePoint, Office 365, email and file shares 
• Understanding of records management, retention and compliance requirements 
• Ability to translate business requirements into Content Server configuration

Nice to have:

• OpenText Extended ECM for SAP or other ERP systems 
• OpenText Archive Center / Records Management 
• OpenText Directory Services / OTDS and SSO 
• OpenText WebReports 
• OpenText REST API / integrations 
• OpenText AppWorks or workflow automation 
• Experience with Azure / Microsoft 365 environments 
• Experience with information security standards and access governance 
• Experience from industrial, mining, manufacturing or engineering environments 

Responsibilities:

• Lead discovery and design workshops 
• Recommend best-practice OTCM design 
• Identify risks early 
• Define solution options and consequences 
• Produce implementation-ready requirements 
• Support or lead configuration 
• Guide junior consultants 
• Communicate confidently with customer stakeholder

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

 Hi! We are looking for a Senior Node.js Backend Developer (Payments Platform) to join our pack at SharksCode 🦈💙
 SharksCode is a Ukrainian IT company that develops high-tech software solutions and scalable B2B platforms.
 We are looking for a Senior Node.js Backend Developer who will help build and evolve our payment platform, working on scalable backend services, distributed systems, and integrations with external financial providers. In this role, you will participate in architectural decisions, develop secure and reliable payment flows, and contribute to building resilient, high-load backend services.

We expect that you:

• Have 6+ years of commercial backend development experience with Node.js.
• Have strong commercial experience with TypeScript and a deep understanding of its type system.
• Have hands-on experience designing and developing REST APIs.
• Write clean, maintainable, well-tested, and production-ready code.
• Have experience decomposing complex business requirements into scalable technical solutions.
• Can clearly explain and justify technical decisions, trade-offs, risks, and alternative approaches.
• Have strong practical experience with PostgreSQL, including query optimization, indexing, schema design, and performance tuning under high load.
• Have hands-on experience designing and developing microservice-based distributed systems.
• Understand distributed and event-driven architectures.
• Have practical experience working with Kafka.
• Have hands-on experience using Redis.
• Have experience implementing retries, timeouts, circuit breakers, rate limiting, and backpressure mechanisms.
• Have experience integrating third-party APIs, including payment providers, PSPs, banks, KYC providers, or other external services.
• Have a solid understanding of secure software development principles.
• Have practical knowledge of OAuth 2.0, JWT, HMAC, mTLS, API authentication, and authorization.
• Can identify security vulnerabilities in code, APIs, dependencies, configurations, and system architecture.
• Have experience conducting code reviews and technical audits of backend services.
• Understand principles of protecting personal, payment, and other sensitive data.
• Have a strong understanding of HTTP/HTTPS, TCP/IP, DNS, Webhooks, and the lifecycle of network requests.
• Understand TLS/mTLS, certificate lifecycle management, rotation, and secure certificate storage.
   

Your future responsibilities:

• Design, develop, and maintain backend services for the payment platform.
• Build reliable integrations with payment providers, banks, and external financial services.
• Develop scalable microservices and distributed backend components.
• Participate in architecture discussions and contribute to technical decision-making.
• Optimize PostgreSQL performance and ensure system reliability under high load.
• Ensure backend security and compliance with engineering best practices.
• Conduct code reviews and contribute to improving engineering standards within the team.
• Collaborate closely with product, QA, and infrastructure teams to deliver reliable production solutions.
   

Nice to have:

• Experience with GraphQL or gRPC.
• Experience building payment platforms, financial services, or payment processing systems.
• Experience in iGaming, Betting, FinTech, Banking, or E-commerce domains.
• Understanding of payment lifecycle concepts such as authorization, capture, void, refund, reversal, and chargeback.
• Understanding of reconciliation, settlement, payment routing, and cascading.
• Knowledge of PCI DSS, KYC/AML, and secure payment data processing.
• Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, Loki, or Jaeger.
• Experience mentoring engineers and improving engineering practices.
• Understanding of threat modeling, attack surface analysis, secrets management, and the principle of least privilege.
   

Interview stages:
🤝 Interview with Recruiter.
🧠 Technical Interview.
💙 Offer.

We offer:
🌴 24 paid vacation days, 14 sick days, and 5 days off.
⏰ Flexible start of the working day — from 9:00 to 11:00.
🏥 Medical insurance.
💰 Bonuses and performance-based rewards.
🐶 Office in the center of Kyiv — pets are welcome, we are pet-friendly.
💆 Lounge area in the office to recharge during the day.
🎾 Padel tennis, football, and training at the polygon for those who enjoy active leisure.
📚 Learning compensation, internal meetups and workshops, as well as access to the corporate LMS with courses.
🎁 Corporate currency that can be exchanged for merch, gifts, or additional benefits.

We're looking for a CRM Channels & Integrations Manager who will take full ownership of our direct communication channels: SMS, WhatsApp, Telegram, Push Notifications, and IVR.

This is a highly operational and technical role sitting at the intersection of vendor management, API integrations, and CRM operations.

You'll be responsible for the entire lifecycle of communication providers: sourcing vendors, negotiating commercial terms, integrating them into Smartico, monitoring channel health, optimizing costs, and ensuring maximum delivery performance.

Our primary market is India, where communication channels require continuous attention due to changing provider quality, pricing fluctuations, OTP traffic, and strict regulatory requirements. This is not a "set it and forget it" role—you'll own these channels end-to-end.

You'll also become the technical owner of provider integrations within the CRM department. Working with REST APIs, Postman, webhooks, and API documentation will be part of your daily routine—not tasks delegated to developers.

Responsibilities

Vendor Management

• Source and evaluate new communication providers for SMS, WhatsApp, Telegram, Push, and IVR.
• Compare providers based on:
  • GEO coverage
  • pricing
  • throughput (messages per minute)
  • API quality
  • reliability
  • vendor reputation.
• Negotiate commercial terms and improve pricing.
• Maintain an internal registry of tested providers and routes.
• Support vendor agreements together with the Legal team.

Technical Integrations

• Own the full provider integration process.
• Test provider APIs using Postman.
• Configure and validate webhooks.
• Integrate providers into Smartico.
• Conduct end-to-end testing before production launch.
• Launch marketing A/B tests to validate new communication channels.
• Create and manage integration requests with Smartico when native development is required.
• Troubleshoot:
  • failed deliveries
  • callback issues
  • API failures

  • message delivery inconsistencies.

     

Channel Operations

Monitor channel performance daily using:

• Smartico Data Studio
• Provider dashboards
• Firebase (Push)
• Local testing devices

You'll be responsible for:

• monitoring fail rates and delivery quality;
• OTP traffic monitoring and fraud prevention;
• controlling sending limits and caps;
• monitoring provider balances;
• invoice reconciliation;
• communication channel budgeting;
• optimizing communication costs.

Incident Management

• Respond quickly to incidents such as:
  • delivery failures;
  • blocked sender IDs;
  • provider outages;
  • OTP attacks and SMS pumping.
• Escalate critical incidents to the CRM Lead.
• Prepare post-mortem reports and preventive action plans.
• Keep Product, CRM and CVM teams informed about major channel issues.

Cross-functional Collaboration

• Consult Product and CRM teams on communication channels and webhook configuration.
• Support IVR routing and communication flows.
• Prepare regular reports on channel performance, costs and improvements.

What We're Looking For

• Proven experience working with SMS aggregators, WhatsApp Business Providers (BSP), or similar communication providers at scale.
• Experience managing multiple vendors and negotiating pricing.
• Hands-on experience with:
  • REST API
  • Postman
  • Webhooks
  • API documentation.
• Ability to independently integrate providers without relying on developers.
• Understanding of communication channel economics:
  • message pricing
  • delivery quality
  • conversion
  • ROI.
• Experience monitoring large-scale communication channels.
• English sufficient for daily written communication with international vendors.

Nice to Have

• Experience in iGaming, Betting, or Online Gambling.
• Experience working with Smartico or similar CRM/CDP platforms.
• Experience with Firebase Cloud Messaging (FCM).
• Experience with Telegram bots and marketing channels.
• Experience with IVR integrations.
• Experience working with OTP traffic and understanding SMS pumping or artificial traffic attacks.
• Experience with the Indian market.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A collaborative team of professionals passionate about building great products.

📈 Support from experienced leaders who genuinely invest in your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

Responsibilities
 

• Develop and implement customer segmentation and remarketing strategies to increase engagement, retention, and customer lifetime value.
• Plan, launch, and optimize email marketing and CRM campaigns, including promotional and lifecycle communications.
• Develop and execute customer retention and engagement strategies aligned with the company’s marketing and financial objectives.
• Prepare promo plans and communication strategies for promotional events and key marketing initiatives.
• Create clear and detailed technical briefs for designers and copywriters, ensuring consistent and effective campaign execution.
• Conduct A/B testing across email and CRM campaigns to identify the most effective approaches and continuously improve performance.
• Monitor and analyze campaign performance, prepare reports, and translate insights into actionable recommendations.
• Track and analyze key CRM and business KPIs, including Churn Rate, Retention Rate, GGR, NGR, and other relevant performance metrics.
• Ensure all email campaigns follow industry best practices and maintain high standards of deliverability, content quality, and customer experience.
• Analyze existing CRM and email marketing activities, identify growth opportunities, and implement improvements.
• Develop and execute customer acquisition and engagement initiatives in close alignment with broader marketing and business goals.
• Take ownership of end-to-end CRM and retention projects, from planning and setup to execution, analysis, and optimization.
• Explore and apply chatbots, AI, and other emerging technologies to improve customer engagement and CRM efficiency.

Requirements

• 1+ year of professional experience in Retention, CRM, or Lifecycle Marketing.
• Strong customer-first mindset with a focus on building long-term customer relationships.
• Excellent analytical and strategic thinking skills with a strong data-driven approach.
• Hands-on experience with CRM platforms such as Customer.io, Optimove, Xtreme Push, or similar tools.
• Understanding of CRM processes, including trial, onboarding, engagement, and retention journeys.
• Strong understanding of key business and retention metrics, including Churn Rate, Retention Rate, GGR, and NGR.
• Experience working with Google Analytics and other analytical tools, with the ability to interpret data, identify trends, draw meaningful conclusions, and turn insights into actionable solutions.
• Strong written English and copywriting skills, with the ability to create clear and engaging customer communications.
• Experience with chatbots, AI tools, or automated customer engagement solutions will be a strong advantage.
• High level of ownership, responsibility, and attention to detail, with the ability to independently manage projects from idea to implementation.
• Strong communication and collaboration skills, with the ability to work effectively with marketing, design, copywriting, and other cross-functional teams.

We are building a new Media Buying team in Ukraine and are looking for motivated Facebook Media Buyers with hands-on experience managing Facebook Ads campaigns.
The team will focus on the Gambling/iGaming vertical, primarily working with PWA (Progressive Web Apps).
We are looking for candidates who understand the fundamentals of Facebook media buying, including launching and managing campaigns, working with creatives and audiences, analyzing performance, and optimizing campaigns based on data and results.
Previous experience with Facebook PWA campaigns, Gambling/iGaming, or affiliate marketing is a strong advantage, but not required.

The ideal candidate is analytical, motivated to grow, and interested in developing their expertise in performance marketing.
What You’ll Be Doing

• Launching and managing advertising campaigns through Facebook Ads.
• Working with PWA products in the Gambling vertical.
• Testing different creatives, audiences, GEOs, and campaign approaches.
• Monitoring and analyzing campaign performance.
• Optimizing campaigns based on data and performance.
• Identifying successful campaigns and scaling them.
• Working closely with the team to test new ideas and approaches.
• Continuously improving your media buying skills and performance.

Who We’re Looking For
We’re looking for someone who:
 

• Has hands-on experience with Facebook Ads / Facebook media buying.
• Understands the basic principles of launching, managing, and optimizing Facebook campaigns.
• Is comfortable working with numbers, statistics, and performance data.
• Can analyze campaign results and make data-driven decisions.
• Understands key performance marketing metrics.
• Is motivated to learn, improve, and grow quickly.
• Is responsible and able to work independently.
• Is results-oriented and comfortable working in a fast-moving, testing-focused environment.

Previous experience with any of the following will be considered a strong advantage:
 

• Facebook PWA campaigns
• Gambling / iGaming
• Affiliate marketing
• Performance marketing
• Working with different GEOs
• Scaling Facebook advertising campaigns

What We Offer
 

• Opportunity to join a new Media Buying team in Ukraine and grow with it from the beginning.
• Training and support to help you learn our processes, infrastructure, and approach.
• All necessary infrastructure and tools for your work.
• Access to advertising accounts and campaign resources.
• Opportunity to work with different GEOs and advertising campaigns.
• Opportunity to develop your expertise in Facebook PWA and Gambling media buying.
• Increasing responsibility and budgets as your results improve.
• A performance-driven environment where strong results are recognized and rewarded.
• Professional and financial growth opportunities.

Why Join Us?

We’re not simply looking for someone to launch ads.
We want to build a strong Media Buying team in Ukraine with people who already understand Facebook advertising and are ambitious about taking their skills to the next level.
You’ll have the opportunity to develop hands-on experience in the Gambling/PWA vertical, test different approaches and GEOs, analyze real performance data, and gradually manage and scale larger advertising budgets.
If you already have experience with Facebook media buying and are motivated by results, growth, experimentation, and scaling profitable campaigns, we’d like to hear from you.

Customer Support Specialist —  (Temporary, 3 months)
 

📍 Remote · ✉️ Email support · 🕒 3-month contract (October–December)
 

About the project

 It helps users enhance, retouch, and creatively edit their photos with easy tools — image enhancement, portrait editing, sky replacement, object removal, presets, layers, and generative AI features. it works as a standalone app and also integrates with Adobe Lightroom, Photoshop, and Apple Photos.
 

We're looking for a Customer Support Specialist to join the team supporting customers by email during a temporary 3-month engagement (October, November, December).
 

What you'll do
 

• Provide customer support via email
• Resolve customer complaints, requests, and technical or billing questions
• Assist with licenses, activations, promotions, sales, returns, and refunds
• Identify customer needs and recommend the right solutions
• Explain product benefits and help turn potential customers into paying customers
• Meet the team's service level agreements and customer service standards
   

Requirements

• Strong written English — clear, polite, and professional communication
• Customer-oriented mindset, comfortable handling complaints and challenging conversations
• Good problem-solving and analytical skills to identify needs and provide relevant solutions
• Ability to handle technical, billing, licensing, activation, promotion, return, and refund requests
• Basic technical aptitude and willingness to learn the product, support procedures, and internal tools
• Ability to manage multiple customer requests accurately while meeting SLAs
   

Nice to have

• Previous customer support experience (chat, email, or ticketing systems)
• Experience supporting SaaS, software, e-commerce, or other digital products
• Familiarity with CRM, help desk, or customer support platforms
• Experience with sales, retention, or explaining product benefits to potential customers
   

Working conditions

• Temporary position, 3 months (October–December)
• Email support only, standard hours 08:00–17:00 + 1 hour unpaid break

• $800/month, paid hourly (174 hours/month ≈ $4.6/hour)

   

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀