Jobs at Djinni

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position of Junior Dealer/Risk Monitoring Manager.

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop).

Working Hours: Monday to Friday, 9 hours per day, Weekly Shifts 07:00-16:00, 09:00 – 18:00, 15:00-00:00
Vacation - unpaid.

Main Responsibilities 
•    Daily management and monitoring of the Trading Platforms to ensure their smooth operation 
•    Performing routine monitoring tasks to ascertain system performance
•    Reviewing client accounts upon requests relating to trading activity and/or platform performance and providing resolution for such inquiries 
•    Execution of client orders and assisting clients with inquiries in line with company policy and procedures
•    Responsible for running complex reporting and its analysis as required by company management 
•    Answering tickets in company’s systems.

Main Requirements 
•    Bachelor's degree in mathematics, Economics, Finance or any other relevant field (advantage)
•    Previous work experience in a similar role and especially in dealing room (advantage)
•    Good knowledge of Microsoft Excel (advantage)
•    B2+ English, both oral and written (must)

For more details, we can discuss via phone call or online interview.

🚀We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during weekday or weekend.

Schedule: Monday–Friday OR Saturday- Sunday: 

23:00–07:00 (GMT+3) 

7.00-15.00 

15.00-23.00

Location: Remote

🎯What you’ll do

• Provide prompt, professional support via chat, email, and ticketing tools
• Monitor infrastructure & app health to ensure uptime and performance
• Troubleshoot bugs; escalate critical issues to the engineering team when needed
• Run routine checks on cloud services and resolve infra-level problems
• Log incidents, track resolutions, and evolve our internal knowledge base
• Partner with Engineering & QA for smooth handovers and clear communication

🧩What we’re looking for: 

• Сonversational English level: at least Upper-Intermediate, and if it's higher, that's even better.
• 6+ months experience with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (e.g., Python, Django, Databases, AWS)
  • Strong technical fundamentals (data types, HTTP, REST, git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, or internships) — GitHub links welcome
• Good knowledge of PostgreSQL (or another relational DB)
• Familiarity with AWS (EC2, S3) — basics are fine
• Solid analytical & debugging skills
• Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and as part of a team

Nice to have

• Experience with Docker/Kubernetes and CI/CD pipelines
• Knowledge of web app security principles

• Background in Agile/Scrum environments

   

If you like staying ahead of problems and owning the night shift, we’d love to hear from you.

Role scope and screening requirements (please read first):
 

• No hunting required. This role focuses on managing inbound opportunities and running the customer journey end-to-end (sales process, rollout, pilot delivery, and expansion). Outbound prospecting is not expected.
   
• B2B SaaS product background (non-negotiable). Experience in B2B SaaS within a software product environment (selling and/or running pilots with an engineering team). Backgrounds primarily from agencies, studios, gaming, or consumer-only roles are unlikely to be a fit.
   
• Intro video required (2–5 minutes). Please include a short self-introduction video link in your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar). A simple smartphone recording is perfectly fine. This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
  • In the video, please cover: who you are and 2–3 measurable outcomes you delivered, why you are applying for this role at Graphio.ai, why you are leaving or have left your previous role, and your view on how a high-ownership startup team should operate.
     
• Compensation depends on level. Salary will be based on your experience, demonstrated skills, and role fit, including ownership mindset, ambition, communication presence, and growth potential (scope and seniority will be aligned during the process).

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:
 

We are looking for a combined Account Executive / Project Manager to own the customer journey end-to-end: from first conversation and closing, through rollout, pilot execution, and expansion.

This is a hands-on role for someone who can sell value clearly to senior operators and then run a tight delivery process without heavy bureaucracy. You will work with cross-functional stakeholders on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations) and coordinate internally with Product, Machine Learning and AI specialists, and Software Engineers to ensure fast time-to-value and a successful pilot outcome.

You will report directly and work day-to-day with the CEO and the Head of Operations, owning execution across the full customer journey: sales, rollout, pilot success, and expansion.

Key Responsibilities:
 

Account Executive responsibilities

• Own the sales cycle from prospecting to close: outreach, discovery, demos, proposal, negotiation, and contracting.
• Run structured discovery focused on execution breakdowns and broken handoffs, and translate them into a clear value story (deal velocity, renewals, contract cycle time, churn risk).
• Build and manage a healthy pipeline and forecasting discipline using a customer relationship management system.
• Coordinate procurement steps with customer stakeholders (security review, legal review, pricing, terms) and keep momentum high.
• Maintain high-quality account notes, next steps, and decision-maker maps to keep deals moving predictably.
   

Project Manager responsibilities (rollout + pilot ownership)

• Own rollout and pilot execution after signing: kickoff, timeline, responsibilities, risks, and weekly status updates.
• Coordinate customer setup: workspace creation, user invites, and the process of connecting systems and starting metadata collection (without requiring workflow changes).
• Drive clarity on pilot success criteria: what outcomes must be achieved, what reporting will be delivered (weekly/monthly), and who the accountable owner is on the customer side.
• Manage cross-team dependencies and stakeholder alignment on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations).
• Keep the project moving with clear written communication, strong follow-through, and fast issue resolution when data access, permissions, or timelines block progress.
• Collect feedback from pilot usage and reporting, turn it into actionable product input, and coordinate improvements with the internal team.
• Own pilot wrap-up, results recap, and expansion path: renewals, upsell, or broader rollout based on measurable outcomes.

Preferred Qualifications:

• 1+ years in B2B SaaS sales, ideally including ownership of pilots or post-sale implementation/project management.
• Experience selling to and working with senior operators (Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or similar).
• Strong ability to manage a process: clear next steps, meeting discipline, written updates, and ownership of timelines and deliverables.
• Comfort discussing technical topics at a practical level (system connections, API-enabled metadata, permissions, data readiness), without needing to be an engineer.
• Strong negotiation and stakeholder management skills, including handling security/legal/procurement steps.
• Excellent written and verbal English communication in a remote-first environment.
• Evidence of being proactive and self-directed: you move work forward without needing constant instruction.
• Nice to have:
• Background in workflow tools, analytics products, or products tied to revenue outcomes (pipeline, renewals, contracts).
• Experience with multi-stakeholder enterprise deals and longer cycles.
• Familiarity with project management tools and structured pilot playbooks.

What we offer:

• A high-ownership role where you own both revenue and delivery outcomes, not just one part of the journey.
• A product with clear business impact and fast time-to-value, which makes selling and expanding simpler when execution is strong.
• Direct collaboration with Product, Machine Learning and AI specialists, and Software Engineers in a low-bureaucracy startup environment.
• Clear success metrics: closed revenue, pilot success rate, time-to-value, and expansion outcomes.
• Competitive compensation and room to grow into a sales lead / customer delivery leadership path as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:
 

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).

We are looking for a junior backend VLSI engineer to join our Physical Design team.

This role is ideal for new graduates with strong academic foundations in digital design and VLSI who want to learn and execute a full RTL→GDSII implementation flow using Synopsys tools.

You will gain hands-on experience working on advanced semiconductor technologies, including nodes down to 7 nm, 5 nm, 3 nm, and 2 nm.

Responsibilities:

Assist in synthesis (Design Compiler / Fusion Compiler) from RTL to gate-level netlist

Support floorplanning, power planning, and clock tree design

Perform place and route (P&R) using ICC2 / Fusion Compiler

Contribute to timing analysis and closure using PrimeTime (STA)

Run physical verification checks: DRC, LVS, antenna, IR-drop, EM

Prepare and validate design constraints (SDC, clock definitions, I/O timing)

Help generate and validate physical deliverables (LEF/DEF, SPEF, SDF)

Collaborate with RTL, DFT, package, verification, and integration teams

Document design steps, results, and signoff data

Required Qualifications:

B.Sc. or M.Sc. in Electrical Engineering, Computer Engineering, or related field

Strong understanding of digital logic, synchronous design, and timing fundamentals

Academic exposure to VLSI backend flows

Basic familiarity with: synthesis, place & route, STA

Scripting skills (TCL, Python, Shell)

Strong analytical and problem-solving mindset

Motivation to learn deep-submicron implementation techniques (FinFET and GAA nodes)

Nice-to-Have Skills

Exposure to Synopsys tools (DC, ICC2, PT) through coursework or projects

Understanding of setup/hold timing, OCV, derates, clock uncertainty

Basic knowledge of physical effects: congestion, crosstalk, IR-drop, EM

Linux environment experience

Familiarity with Git or similar tools

What We Offer:

Hands-on work on advanced semiconductor nodes down to 2 nm

Full training in modern RTL→GDSII physical design flows

Mentorship from senior PD and STA engineers

Opportunity to work on high-performance ASICs and SoC designs

Clear growth path toward P&R specialist, STA engineer, PD lead, or chip integration engineer

About the Role:

We are seeking a motivated Junior Package Engineer with PCB design experience to join our IC packaging and signal/power integrity team.

You will support the development of advanced semiconductor packages and perform SI/PI analysis for high-speed interfaces such as Ethernet, PCIe, DDR, and SerDes.

Responsibilities:

• Assist in IC package design (substrate layout, stack-up, routing, DRC checks)
• Support package floorplanning and die/ball map development
• Work with senior engineers to run SI simulations (S-parameters, insertion loss, eye diagrams)
• Perform PI/PDN analysis (IR drop, decap planning, impedance profiles)
• Translate PCB experience into package-level routing constraints (differential pair rules, impedance control)
• Help model high-speed interfaces: Ethernet, PCIe, DDR, SerDes
• Collaborate with silicon, system, and PCB teams on end-to-end interconnect design
• Document design guidelines, simulation results, and engineering reports

Required Qualifications:

• Experience with PCB design tools (Altium, OrCAD, Allegro, KiCad, or similar)
• Understanding of high-speed differential routing and board-level signal integrity basics
• Familiarity with impedance control, vias, stackups, return paths, PDN concepts
• Exposure to interfaces such as Ethernet, PCIe, DDR
• Basic scripting or automation skills (Python/Matlab preferred)
• Strong problem-solving abilities and attention to detail
• High motivation to learn package design and SI/PI methodologies
• Nice-to-Have Skills
• Familiarity with package design tools: Cadence SIP/APD, Xpeedic, Mentor Xpedition
• Exposure to SI/PI simulation tools: ANSYS SIwave, HFSS, Sigrity, ADS
• Understanding of flip-chip, BGA, RDL, 2.5D/3D packaging

• Knowledge of SerDes, USB, LPDDR, or high-speed PHY design principles

   

What We Offer: 

• Full training in IC packaging, SI/PI analysis, and advanced interconnect design
• Opportunity to work with cutting-edge technologies (PCIe Gen5/6, DDR5/6, chiplets)
• Mentorship from senior package, SI, and system engineers
• A clear growth path toward package architect, SI/PI lead, or chiplet interconnect specialist

About the Role:

We are seeking a motivated Junior Verification Engineer to join our VLSI design and verification team.

This is an excellent opportunity for new graduates with strong academic training in digital design, verification methodologies, and SystemVerilog/UVM.

Responsibilities:

Develop and execute verification testbenches using Verilog/SystemVerilog and UVM

Implement functional and constrained-random tests for block-level and SoC-level designs

Create coverage models (functional, code, assertion-based) and drive coverage closure

Debug simulation failures, interface mismatches, and RTL issues

Write and maintain scoreboards, monitors, agents, drivers, and checkers in UVM

Review design specifications, extract test requirements, and build verification plans

Run regressions, triage failures, and document results

Collaborate closely with RTL designers, DFT, backend, and system architects

Required Qualifications:

B.Sc. or M.Sc. in Electrical/Computer Engineering or related field

Strong academic background in digital logic, computer architecture, and VLSI design

Hands-on experience with Verilog and SystemVerilog (labs, projects, internship)

Basic understanding of UVM methodology

Familiarity with simulation tools (VCS, QuestaSim, Xcelium or similar)

Ability to read and understand RTL code

Good analytical and debugging skills

Strong motivation to grow in advanced functional verification

Nice-to-Have Skills:

Coursework or project experience with UVM testbench development

Familiarity with assertion-based verification (SVA)

Basic scripting (Python, Perl, Shell, TCL)

Experience with coverage-driven verification

Exposure to SoC-level interfaces (AXI, PCIe, DDR, Ethernet, SPI, I2C)

What We Offer:

Full training in modern verification methodologies (UVM, SVA, CRV)

Work with cutting-edge IPs and SoC architectures

Mentorship from senior verification and architecture teams

Clear growth path toward UVM specialist, verification lead, or architect

We are looking for highly motivated junior engineers to join our Design-for-Test (DFT) team.

This is an excellent opportunity for graduates who want to build expertise in Scan, Memory BIST, and JTAG within advanced VLSI development.

Responsibilities:

Learn and support implementation of scan insertion and scan chain architecture

Assist in ATPG pattern generation and test coverage analysis

Participate in Memory BIST (MBIST) integration and verification

Work with JTAG / IEEE 1149.1 boundary scan concepts and flows

Help debug test-related issues at RTL and gate level

Collaborate with senior DFT engineers on SoC-level test strategy

Required Background:

Academic knowledge in digital logic, VLSI design, and computer architecture

Basic familiarity with DFT concepts: scan, ATPG, BIST, boundary scan

Understanding of Verilog or VHDL

Scripting basics (Python, TCL, Shell)

Good analytical and problem-solving skills

Strong motivation to learn industry-standard DFT tools and flows

What We Offer:

Full training in Scan, MBIST, JTAG, ATPG, and DFT methodologies

Mentorship by experienced DFT engineers

Exposure to advanced SoC development flows and signoff

Growth path toward senior DFT, test architecture, or silicon bring-up roles

About the Role:

We are seeking a motivated Junior Package Engineer with PCB design experience to join our IC packaging and signal/power integrity team.

You will support the development of advanced semiconductor packages and perform SI/PI analysis for high-speed interfaces such as Ethernet, PCIe, DDR, and SerDes.

Responsibilities:

• Assist in IC package design (substrate layout, stack-up, routing, DRC checks)
• Support package floorplanning and die/ball map development
• Work with senior engineers to run SI simulations (S-parameters, insertion loss, eye diagrams)
• Perform PI/PDN analysis (IR drop, decap planning, impedance profiles)
• Translate PCB experience into package-level routing constraints (differential pair rules, impedance control)
• Help model high-speed interfaces: Ethernet, PCIe, DDR, SerDes
• Collaborate with silicon, system, and PCB teams on end-to-end interconnect design
• Document design guidelines, simulation results, and engineering reports

Required Qualifications:

• Experience with PCB design tools (Altium, OrCAD, Allegro, KiCad, or similar)
• Understanding of high-speed differential routing and board-level signal integrity basics
• Familiarity with impedance control, vias, stackups, return paths, PDN concepts
• Exposure to interfaces such as Ethernet, PCIe, DDR
• Basic scripting or automation skills (Python/Matlab preferred)
• Strong problem-solving abilities and attention to detail

• High motivation to learn package design and SI/PI methodologies

   

  Nice-to-Have Skills

• Familiarity with package design tools: Cadence SIP/APD, Xpeedic, Mentor Xpedition
• Exposure to SI/PI simulation tools: ANSYS SIwave, HFSS, Sigrity, ADS
• Understanding of flip-chip, BGA, RDL, 2.5D/3D packaging

• Knowledge of SerDes, USB, LPDDR, or high-speed PHY design principles

   

What We Offer: 

• Full training in IC packaging, SI/PI analysis, and advanced interconnect design
• Opportunity to work with cutting-edge technologies (PCIe Gen5/6, DDR5/6, chiplets)
• Mentorship from senior package, SI, and system engineers
• A clear growth path toward package architect, SI/PI lead, or chiplet interconnect specialist

About the Role:

We are seeking a motivated Junior Package Engineer with PCB design experience to join our IC packaging and signal/power integrity team.

You will support the development of advanced semiconductor packages and perform SI/PI analysis for high-speed interfaces such as Ethernet, PCIe, DDR, and SerDes.

Responsibilities:

• Assist in IC package design (substrate layout, stack-up, routing, DRC checks)
• Support package floorplanning and die/ball map development
• Work with senior engineers to run SI simulations (S-parameters, insertion loss, eye diagrams)
• Perform PI/PDN analysis (IR drop, decap planning, impedance profiles)
• Translate PCB experience into package-level routing constraints (differential pair rules, impedance control)
• Help model high-speed interfaces: Ethernet, PCIe, DDR, SerDes
• Collaborate with silicon, system, and PCB teams on end-to-end interconnect design
• Document design guidelines, simulation results, and engineering reports

Required Qualifications:

• Experience with PCB design tools (Altium, OrCAD, Allegro, KiCad, or similar)
• Understanding of high-speed differential routing and board-level signal integrity basics
• Familiarity with impedance control, vias, stackups, return paths, PDN concepts
• Exposure to interfaces such as Ethernet, PCIe, DDR
• Basic scripting or automation skills (Python/Matlab preferred)
• Strong problem-solving abilities and attention to detail

• High motivation to learn package design and SI/PI methodologies

   

  Nice-to-Have Skills

• Familiarity with package design tools: Cadence SIP/APD, Xpeedic, Mentor Xpedition
• Exposure to SI/PI simulation tools: ANSYS SIwave, HFSS, Sigrity, ADS
• Understanding of flip-chip, BGA, RDL, 2.5D/3D packaging

• Knowledge of SerDes, USB, LPDDR, or high-speed PHY design principles

   

What We Offer: 

• Full training in IC packaging, SI/PI analysis, and advanced interconnect design
• Opportunity to work with cutting-edge technologies (PCIe Gen5/6, DDR5/6, chiplets)
• Mentorship from senior package, SI, and system engineers
• A clear growth path toward package architect, SI/PI lead, or chiplet interconnect specialist

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 24, 10, 7,  3 nanometers.

In our daily work we constantly face challenges that requires out of box thinking. This makes our lives an interesting and challenging adventure. Such attitude permits creation of products full of features that often outperform market. We are constant learners, the same we expect from our new employees. Hence, we’d be happy to meet passionate and keen on learning, bright young individuals.

Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are problem solving and ability to learn.

Desired knowledge you may possess:

• Good understanding of digital/analog electronics and semiconductors physics
• FPGA placement and routing using EDA tools
• Experience with PCB design using such tools such as OrCAD, Altium Designer or similar
• Basic knowledge of scripting languages such as Tcl, Python, Make
• Beginner’s level of English

Optional skills you may have:

• FPGA design using HDLs or schematics editor
• Embedded systems design using IDEs such as Keil, AtmelStudio, IAR

We offer:

• Part- or full-time employment, flexible schedule
• On-job training in our Kyiv office with high skilled professionals
• Potential growth in the direction of ASIC design
• Paid sick leave and vacation

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 14, 10, 8, 7 nanometers.

You will be responsible for digital logic design and verification. Besides, you'd be able to learn and improve related methodologies. Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are analytical thinking and ability to learn.

Essential qualifications:

-Degree in Electronics or related fields

-Good understanding of digital electronics

-Experience with EDA tools (Xilinx, Mentor Graphics, Synopsys or similar)

-Beginner’s level of English or higher

Optional qualifications you may have:

-FPGA design using HDL (Verilog, VHDL) or schematics editor

-IC design verification using System Verilog

-CPU architecture knowledge, embedded SW development

We offer:

-Full-time employment, flexible schedule

-On-job training in our Kyiv office with high skilled professionals

-Potential growth in directions of ASIC/FPGA design

-Social benefits, modern and comfortable office facilities

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 24, 10, 7,  3 nanometers.

In our daily work we constantly face challenges that requires out of box thinking. This makes our lives an interesting and challenging adventure. Such attitude permits creation of products full of features that often outperform market. We are constant learners, the same we expect from our new employees. Hence, we’d be happy to meet passionate and keen on learning, bright young individuals.

Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are problem solving and ability to learn.

Desired knowledge you may possess:

• Good understanding of digital/analog electronics and semiconductors physics
• FPGA placement and routing using EDA tools
• Experience with PCB design using such tools such as OrCAD, Altium Designer or similar
• Basic knowledge of scripting languages such as Tcl, Python, Make
• Beginner’s level of English

Optional skills you may have:

• FPGA design using HDLs or schematics editor
• Embedded systems design using IDEs such as Keil, AtmelStudio, IAR

We offer:

• Part- or full-time employment, flexible schedule
• On-job training in our Kyiv office with high skilled professionals
• Potential growth in the direction of ASIC design
• Paid sick leave and vacation

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organized and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

The Senior Account Manager will lead the account management team to ensure exceptional service delivery, client satisfaction, and revenue growth for the PaySaxas’ B2B clients. This role is responsible for setting strategic account management goals, fostering strong client relationships, and driving opportunities for upselling and cross-selling while maintaining high retention rates.

Key Responsibilities:

Strategic Leadership:

• Develop and execute strategies for managing and expanding relationships with key B2B clients.
• Define account management processes, best practices, and KPIs to measure success.
• Align the account management strategy with broader business goals, collaborating with Sales, Marketing, and Product teams.

Client Onboarding and Training:

• Oversee the onboarding process for new clients, ensuring a seamless transition and successful implementation of PaySaxas solutions.
• Provide product training and ongoing support to help clients maximize the value of the PaySaxas' offerings.

Team Leadership and Development:

• Build, mentor, and lead a high-performing team of account managers (at the moment no team yet).
• Set clear goals and performance metrics, providing regular coaching and feedback.
• Drive professional development within the team to enhance client engagement capabilities.

Client Relationship Management:

• Serve as an escalation point for key clients, ensuring high levels of satisfaction and timely resolution of issues.
• Partner with the sales and product teams to ensure client needs are met and exceeded.
• Build and maintain executive-level relationships with strategic clients.

Problem Solving and Escalations:

• Act as the first point of contact for client concerns, resolving issues in a timely and effective manner.
• Escalate complex issues to relevant teams and follow through to resolution.

Revenue Growth:

• Identify and drive upselling and cross-selling opportunities across the client base.
• Collaborate with the sales team to support contract renewals and expansion deals.
• Develop strategies to increase client adoption of products and services.

Operational Excellence:

• Maintain accurate records of client interactions, progress, and outcomes in the CRM system.
• Prepare and deliver regular account performance reports and business reviews.
• Optimize internal processes to improve efficiency and effectiveness of account management operations.
• Utilize data and analytics to measure performance and identify areas for improvement.

Reporting and Analytics:

• Monitor client health metrics and develop proactive strategies to mitigate churn risks.
• Deliver regular reports to senior leadership on client performance, satisfaction, and revenue growth.

• Analyze market trends and client feedback to inform business strategy.

   

Required Skills and Qualifications:

• 5+ years of experience in account management or client success roles, with at least 3 years in a leadership capacity, preferably in fintech, SaaS, or technology industries.
• Proven ability to manage and grow strategic B2B client relationships.
• Strong people management skills, including coaching and team development.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and data-driven decision-making.
• Excellent negotiation, communication, and problem-solving skills.
• Ability to manage multiple stakeholders and priorities in a fast-paced environment.

• Fluent in English and Ukrainian/Russian (Additional languages will be considered as an advantage).

   

Good to have:

• Experience working with financial services or fintech clients.
• Understanding of regulatory frameworks in fintech or SaaS environments.
• Knowledge of client engagement and growth strategies in subscription-based business models.

We offer:

• Competitive compensation fixed in Euro;
• Performance-based bonuses;
• Full Remote work environment;
• Flexible working schedule;
• 20 business days of paid vacation;
• 100% salary during illness;
• Paid day-off on your Birthday and other family events;

• A collaborative and innovative team culture.

   

Recruitment process:

1. HR interview
2. Final interview
3. Job offer

We appreciate your and our time and try to make the process as convenient as possible for all parties.