Jobs at Djinni

We are looking for a talented Project Manager to empower our team!

What you’ll do:

Team & Project Delivery:

• Coordinate multiple projects across cross-functional teams.
• Maintain high levels of control of the tasks and releases.
• Plan project objectives, define tasks and timelines, and assign work to team members.
• Manage projects end-to-end, overseeing all phases from initiation to post-launch while ensuring timely delivery, scope alignment, and budget compliance.
• Estimate and plan project delivery roadmap together with a team.

Client Engagement & Communication:

• Communicate effectively with clients to understand their needs and provide updates.
• Build and maintain strong, trust-based relationships with clients to encourage repeat business and long-term partnerships.

Business Development:

• Identify new business opportunities and potential clients within target markets.
• Understand client business goals and proactively suggest improvements or new solutions aligned with their strategy.
• Collaborate with the sales team to identify new business opportunities.

Requirements for the candidate`s experience:

• Over 4 years of experience as a Project Manager in the IT sector.
• Experience working in an outsourcing environment, managing multiple projects simultaneously.
• Experience managing remote, cross-functional global teams.
• Familiarity with tools like Jira, Trello, Slack, Notion, Google Workspace, etc.
• Strong knowledge of project management methodologies, particularly Scrum and Agile.
• Strong organizational and communication skills.
• Ability to prioritize, handle ambiguity, and adapt quickly in a fast-paced environment.
• Certifications in Project management.
• Working schedule aligned with Toronto (EST) time zone.
• English proficiency at an advanced level.

Will be a plus:

• Previous experience as a QA Engineer/Developer.
• Experience working with clients from the US, Canada, and Europe.

We offer:

• Full-time, remote position.
• 24 days of paid vacation.
• Competitive salary based on the market.
• Opportunities for technical and professional growth.
• A bureaucracy-free, friendly, and people-oriented team.

Interested?

Send us your CV and Cover Letter (in English), and don’t forget to include links to your portfolio and your English level certificate (if available).

We are looking for a Compensation Analyst. 

Requirements

• Skills in building data models
• Advanced proficiency in Excel and Google Sheets
• Experience writing scripts for Excel and using add-ons
• Ability to set up a process for regular data updates (workflow, stakeholders involved, access permissions)

• Experience creating dashboards in Excel or other platforms

   

Will be plus

• Experience building bots on any platform (Telegram, WhatsApp, Facebook; SendPulse, Pipebot, or any other)

   

Soft Skills

• Perseverance
• Meticulousness in working with data
• Attention to detail

Responsibilities

• Extracting data from various information systems, cleaning it, and preparing it for analysis
• Building interconnected tables and dashboards

• Analyzing the obtained data and identifying patterns and dependencies

   

Our stack: Jira, Excel, Google Spreadsheets

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team building

Responsibilities

• Work collaboratively with cross-functional teams to understand project requirements and user needs.
• Design intuitive and visually appealing user interfaces for web applications, adhering to best practices and design standards.
• Develop wireframes, prototypes, and mockups to communicate design concepts and interactions effectively.
• Conduct user research, and usability testing, and gather feedback to enhance designs iteratively.
• Collaborate with front-end developers to ensure seamless integration of design elements into the final product.

Requirements

• 3+ years of experience in UI/UX design for web applications, preferably in a service-oriented environment.
• Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
• Strong understanding of web design principles, responsive design, and accessibility standards.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Portfolio showcasing previous UI/UX web design work and process.

As A Plus

• Knowledge of SEO principles and best practices.
• Experience with Agile development methodologies.

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, seminars to increase professional skills
• Snacks & fruit, foosball, fun office environment
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

About Strim Duo

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.
 

The expertise we’re looking for

• 1+ years of experience.
• Strong written and verbal communication skills.
• Effective sales and negotiation skills.
• B2 level of English is a must (an additional language would be a bonus).
• Understanding of tracking technology and attribution models (RS, CPA, CPL etc).
• Work directly with affiliates (SEO, PPC, influencers, streamers) in the iGaming sector to drive traffic and enhance visibility.
• Collaborate with the creative and marketing teams to develop effective affiliate campaign materials, including banners, landing pages, and promotional assets.
• ontinuously track, analyze, and evaluate the performance of affiliate campaigns using traffic metrics and KPIs.
• Experience as an affiliate (not operator side) is a great plus.
• Proactively grow and optimize existing affiliate relationships by identifying new opportunities.
• Strong analytical skills
   
  Your position will include
• Affiliates accounts processing — register, maintain, statistics gathering.
• Searching for new partners & opportunities, making deals.
• Daily offers performance monitoring.
• Create and maintain monthly performance statistics.
• Monitoring brands updates.
• Market and competitors research — monitoring and implementing the best offers available on the market.
• Lead the entire affiliate lifecycle, from commercial negotiations to technical integration and ongoing support..
• Active participation in public events, such as conferences, meet-ups, parties, etc.
   

What we offer

• 21 days of annual paid vacation.
• 12 paid sick days per year.
• Health insurance coverage.
• Performance-based bonuses and incentives.
• Open communication with leadership and a culture that values your ideas.

Expert in CCC ONE? Skip the training and start producing with a New York industry leader.

We are representing a premier, family-owned collision repair center in The Bronx with over 40 years of success. As a trusted NYC hub with certifications for Tesla, Mercedes-Benz, and major insurers, this shop provides a high-volume, professional environment where your expertise is the missing piece of the puzzle.

Key Responsibilities:
- Write collision repair estimates within CCC ONE and prepare them for insurance company submission.
- Review detailed vehicle damage information to produce accurate repair proposals that meet both shop standards and insurer expectations.
- Maintain high responsiveness throughout the workday to support daily estimating needs and shop workflow.
- Ensure that estimating work moves quickly so the in-office team can focus on production and customer-facing tasks.
- Assist with broader CCC ONE-related functions, supporting both estimating and general shop management workflows.

Must-Have Requirements:
- Hands-on, prior experience using CCC ONE in a collision repair or insurance environment is strictly required.
- Proven track record of writing collision repair estimates specifically for insurance claims.
- Ability to work autonomously with very limited software training; you must already be well-versed in the platform.
- Ability to maintain a productive full-time remote workflow without constant supervision.
- Comfort working in English; Spanish fluency is a welcome plus, as the team already includes Spanish-speaking members.

About the Role

We are looking for a Product Operations Specialist to support product delivery, business analysis, and presales activities for our AI platform.

This is a great opportunity for a proactive specialist who enjoys working at the intersection of product, operations, and technology, and wants to grow into PM, BA, or Presales.

Key Responsibilities

• Support delivery coordination and maintain task tracking in Jira
• Help organize Agile processes, track milestones, and follow up on action items
• Translate product ideas into clear requirements, user stories, and documentation
• Create and maintain process flows and feature documentation
• Support presales activities with research, proposal materials, and follow-up communication
• Coordinate across product, engineering, QA, and DevOps teams

Requirements

• 2+ years of experience in Project Coordination, Business Analysis, Product Operations, or similar roles
• Experience with Jira or similar tools
• Understanding of SDLC and Agile processes
• Strong documentation and business writing skills
• Experience writing user stories, acceptance criteria, and structured feature documentation
• Structured thinking and attention to detail
• Proactive, self-driven working style with the ability to follow through and drive tasks to closure
• Comfortable working in a fast-paced, high-ownership environment
• English level B2+ or higher 

Nice to Have

• Experience in AI, SaaS, or enterprise software environments
• Basic understanding of AI/ML concepts (LLMs, RAG, AI agents, vector databases)
• Experience with Mermaid, draw.io, or Figma
• Exposure to presales activities, proposal preparation, or RFP/RFI support
• Familiarity with process mapping, workflow documentation, or product specifications

Help Build Intelligent Systems with a Growing Team

We’re building a platform focused on AI assistant and smart automations for fintech — and we’re looking for a Junior/mid AI Engineer to join our team and help bring it to life.

This is an opportunity to work alongside experienced engineers and product builders, contributing to real AI systems in production while learning and growing in a fast-moving environment.

You won’t be expected to have all the answers — but you should be curious, motivated, and ready to build.

What You’ll Be Doing:

• Supporting the development of AI-powered features across the platform
• Working with LLMs, embeddings, and basic ML techniques for search, matching, and automation
• Assisting in prototyping and improving intelligent tools
• Collaborating with engineers, designers, and product leads
• Learning how production AI systems are built, tested, and improved over time

What We’re Looking For:

• 1–2 years of experience (or strong academic/project background in AI/ML)
• Basic understanding of NLP, LLMs, or machine learning concepts
• Familiarity with Python and common AI/ML libraries
• Eagerness to learn and contribute in a team environment
• Strong problem-solving mindset and attention to detail

Nice to Have (Not Required):

• Personal or academic AI/ML projects
• Exposure to APIs, cloud platforms, or data pipelines
• Interest in building real-world AI applications

Are you passionate about building scalable, reliable data systems that power real-world solutions? We are looking for a Senior Data Engineer to join our team and work remotely from Europe, Ukraine, or LATAM.

At Sigma Software, we partner with innovative companies to deliver cutting-edge technology solutions. This role offers the opportunity to design and operate a canonical data platform that integrates diverse external data sources, ensuring high quality and flexibility.

Why join us? You’ll work with modern technologies, collaborate with talented professionals across multiple regions, and have the freedom to experiment and innovate while contributing to impactful projects in the AdTech domain.
 

CUSTOMER

Our client is a fast-growing AdTech company focused on solving real-world challenges in digital advertising and data-driven marketing. They specialize in building highly resilient and scalable systems that encourage experimentation and innovation. Their data platform is designed to be both powerful and flexible, enabling engineers to introduce new ideas and leverage the latest technologies to optimize advertising performance and audience insights.
 

PROJECT

The project involves developing and maintaining a canonical data platform that integrates multiple external data sources. It supports both full data loads and incremental updates, ensures high data quality, and leverages AI-assisted tools for monitoring and issue detection.

Key Technologies: Java, Scala, SQL, GCP Dataflow, REST APIs, AI-assisted tools, event-driven architectures

Responsibilities

• Design, build, and maintain reliable data pipelines to ingest and process data from external systems
• Implement integrations using Java or Scala, ensuring scalability and resilience
• Handle both full data loads and incremental updates efficiently
• Collaborate with engineering and product teams to align on integration and data needs
• Develop and maintain a unified internal data model
• Ensure data quality, detect and resolve incorrect or incomplete data
• Utilize AI-assisted tools to improve data quality and operational efficiency
• Monitor and optimize data pipelines for production readiness

Requirements

• At least 5 years of experience as a Data Engineer or Backend/Data Engineer
• Strong production experience with Java or Scala
• Proven experience integrating external systems via REST APIs (pagination, rate limiting, token-based authentication)
• Strong data modelling skills with structured, relational data
• Solid SQL knowledge
• Experience with GCP Dataflow
• Experience operating data pipelines in production environments
• Strong communication skills and ability to collaborate across teams

• At least an Upper Intermediate level of English

   

Will be a plus:

• Experience with event-driven architectures or messaging systems
• Designing canonical schemas across multiple data sources
• Experience with LLM (Large Language Models)

Personal profile:

• Proactive and detail-oriented
• Thrives in collaborative environments
• Enjoys solving complex integration challenges
• Comfortable experimenting with new technologies
• Committed to improving data systems

Due to the launch of a new project, we are looking for a  Junior Automation QA Engineer (JS) to join our technical team and ensure stable product quality.

Responsibilities:

• Develop and maintain automated tests to ensure product stability;
• Create and execute test cases, covering critical areas with API/UI automation;
• Support and enhance the existing test automation framework based on new requirements;

• Work closely with developers and manual QA engineers to improve product quality.

   

Required Skills:

• 0,5 + years of experience with JavaScript/TypeScript and Playwright in test automation;
• Understanding of QA methodologies, tools, and processes;
• Basic programming skills and familiarity with OOP principles;
• Knowledge of JavaScript and experience in test automation;
• Hands-on experience with at least one test automation framework: Cypress, WebdriverIO, or Playwright;
• English (Intermediate level, written and spoken);

• Self-motivated, proactive, and result-oriented mindset.

   

Nice to Have:

• Experience with Linux, Docker;
• Knowledge of CI/CD processes;
• Experience working with SQL;

• Ability to integrate API calls with UI tests.

   

What We Offer:

• Work with experienced colleagues who are ready to share their knowledge;
• Opportunities for professional development and career growth;
• Involvement in various projects covering different areas of software development;
• Free English courses and daily language practice with colleagues;
• Paid vacation and sick leave.

Let’s Start With a Hello

We’re looking for a Head of VIP who can build, scale, and lead a high-performing VIP direction from strategy to execution.
If you know how to turn high-value players into long-term loyal clients — and teams into strong retention machines — this role is for you.

Who We Are

We’re an international iGaming & Entertainment platform активно expanding across global markets.
Our VIP segment is a ключевой драйвер роста, and we’re focused on building premium, personalized experiences across LATAM, Portugal, and Uzbekistan.

Our culture?
Fast and flexible.
Player-first mindset.
Data-driven decisions.
Real ownership, real impact.

What You’ll Be Doing (Head of VIP)

Owning and developing the global VIP strategy across key markets.

Building, managing, and scaling the VIP team (VIP Managers, Retention, Support).

Designing and implementing retention strategies for high-value players.

Driving key KPIs: LTV, retention rate, churn reduction, VIP revenue.

Defining segmentation, player lifecycle, and personalized engagement approaches.

Overseeing VIP communications across all channels (calls, chats, messengers).

Managing complex and sensitive VIP cases (payments, KYC, disputes, high-risk clients).

Collaborating cross-functionally with Product, Payments, Risk, Marketing, and CRM teams.

Optimizing bonus structures, VIP programs, and loyalty mechanics.

Analyzing performance, building reports, and continuously improving processes.

What Makes You a Great Fit

Proven experience as Head of VIP / VIP Lead  in iGaming.

Strong background in managing VIP teams and scaling operations.

Deep understanding of retention, player behavior, and VIP lifecycle.

Experience working with one or more GEOs: LATAM,  Tier 1, Uzbekistan.

Excellent leadership, communication, and decision-making skills.

Hands-on mindset — able to both build strategy and execute.

Strong analytical thinking and data-driven approach.

Fluent English (additional languages are a plus).

Bonus Points

Experience launching or rebuilding VIP direction from scratch.

Strong knowledge of VIP bonus models and loyalty systems.

Experience working in high-growth, fast-paced environments.

Multicultural team management experience.

What’s In It for You

Fully remote work format.

5/2 schedule (no night shifts).

Competitive salary + performance-based bonuses.

Real ownership of VIP direction and influence on business results.

Paid onboarding and full support during adaptation.

Career growth in a fast-scaling international company.

Let’s Wrap It Up

If you know how to build strong VIP relationships, scale teams, and turn retention into real revenue — we want to meet you.

Let’s build VIP that players don’t want to leave. 🚀

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

About the Client
Our client is a leading SaaS provider of highly automated financial aid management solutions for higher education institutions across the U.S. Their platform integrates with established student information systems, enabling institutions to streamline operations, reduce errors, expand program offerings, and deliver better financial aid experiences to students.

About the Role
We are looking for a Software Engineer to join the client’s Product Development team. The team operates in a fast-paced Agile environment, building and enhancing multiple SaaS products tailored for the higher education market.

This role requires a unique combination of modern and legacy expertise. You will work across both established systems and newer technologies, contributing to the full development lifecycle, from design to implementation and testing.

What You’ll Do

• Develop and maintain backend features using C#, ASP.NET MVC, and .NET Core.
• Build and support RESTful APIs using ASP.NET Web API.
• Write, optimize, and maintain complex SQL Server queries and stored procedures, without relying solely on ORM tools.
• Work on UI functionality that includes significant jQuery-based interactions.
• Collaborate with cross-functional teams to define and implement technical solutions.
• Develop and maintain automated unit tests.
• Troubleshoot and resolve issues efficiently.
• Communicate proactively to clarify requirements and keep delivery on track.

Core Requirements

• Strong experience with C#, ASP.NET MVC, and ASP.NET Web API.
• Solid understanding of RESTful API design principles and best practices.
• Strong hands-on experience with JavaScript and modern frontend development, including React.
• Deep knowledge of SQL Server, including native SQL query writing, stored procedures, and query optimization.
• Experience developing software products with complex business rules.
• At least 5 years of professional software development experience.
• Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment.
• Excellent communication skills and a proactive, team-oriented approach.
• Attention to detail and a commitment to high-quality work.
• Willingness to follow established policies, including time tracking, timely communication, and providing notice for planned time off.
• Ability to work occasional overtime and participate in on-call coverage, including weekends if required.

Nice to Have

• Experience with Kendo UI, and Node.js.
• Familiarity with Docker, Kubernetes, and MongoDB.
• Experience with modern .NET versions, including .NET Core and .NET 10.

We Offer

• Competitive market salary.
• Fully remote work.
• Convenient and somewhat flexible work hours, with required overlap until 20:00 Kyiv time (GMT+3), or 1 pm EST.
• 28 days of paid time off per calendar year.
• The opportunity to work on a socially impactful product, alongside a highly professional, US-based international team.
• Interesting challenges, as well as opportunities to grow and learn.

About the Role

We are looking for a Junior QA Engineer to join our growing product team. In this role, you will help ensure the quality and reliability of our cloud-based energy management platform. You will work closely with developers, product managers, and senior QA engineers to test new features, identify issues, and contribute to continuous product improvement.

This is a great opportunity for someone who wants to grow in a product-focused environment and gain experience in complex data-driven systems, cloud infrastructure, and enterprise-level solutions.

Responsibilities

• Perform manual testing of web-based applications and APIs
• Execute test cases, analyze results, and report defects clearly and accurately
• Participate in feature reviews and requirement analysis
• Collaborate with developers to reproduce and verify bug fixes
• Perform regression, functional, and smoke testing
• Assist in creating and maintaining test documentation (test cases, checklists, bug reports)

Requirements

• Understanding of QA fundamentals: SDLC, STLC, testing types, bug lifecycle
• Basic knowledge of web application testing
• Understanding of client-server architecture and REST APIs
• Basic knowledge of SQL for data validation
• Strong attention to detail and analytical thinking
• Good written and verbal English communication skills
• Ability to work independently in a fully remote environment

Nice to Have

• Experience testing SaaS or cloud-based products
• Familiarity with Microsoft Azure environment
• Experience working with large datasets
• Understanding of energy, IoT, or data analytics domains

What We Offer

• Full-time remote position
• Work in a product company with long-term vision and impact
• Opportunity to work with modern cloud technologies (Microsoft Azure)
• Exposure to complex data-driven and IoT-powered systems
• Supportive team and mentorship opportunities
• Professional growth and career development

ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Arbostar from onboarding and adoption to expansion and renewal.

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success;
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention;
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support;
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback;
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights;
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential;
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs;
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets).
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus);
• Strong understanding of customer lifecycle, onboarding, and retention best practices;
• Exceptional communication and relationship-building skills;
• Comfortable managing multiple accounts (100+) with varying levels of complexity;
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms;
• Problem-solving mindset and a passion for delivering value to customers;
• Ability to explain software features in a clear, engaging, and practical way;
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication;
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.).
   

What We Offer:

• Work schedule: 9:00 AM – 5:00 PM (EST);
• 10 paid vacation leaves per year;
• A paid day off on your birthday or special day;
• Only remote work;
• Opportunity to work in the green industry, helping to make our planet greener;
• Supportive, remote-first culture focused on growth and impact.

We’re a recruitment agency working with space companies and R&D teams. These are hard-to-fill roles with high standards and multi-stage interview processes.

Example roles you’ll work on

• SAR System Engineer with AI to work in Berlin 
• PHP - NL 
• Engineering Manager RF/PCB - Finland

What you will do (freelance recruiter scope)

• Source candidates (LinkedIn, communities, job boards, referrals, your network)
• Run first outreach + initial screening
• Collect required answers in writing or via a quick call (we provide questions/template)
• If the candidate matches requirements — hand off to our team (CV + answers + short recruiter summary)
• We validate and submit to the client
• You stay in touch with the candidate and with us to move them through interview stages until offer/start

Requirements

• Proven experience in IT/Tech recruitment (agency or in-house)
• Strong sourcing skills (LinkedIn + Boolean)
• Solid English (messaging + short screening calls)
• Comfortable working with complex profiles and international pipelines
• Reliable communication, fast follow-ups, clean reporting

Nice to have: Space/Defense/Embedded/SAR-related hiring experience; EU/Canada hiring exposure

Bonus & payment terms

• €1,000 – €2,000 – €3,000 per successful hire
• Payment split:
  • 50% after candidate’s start date
  • 50% after passing probation (3 months)

How to apply

Please share:

• Short intro (your recruiting background)
• 2–3 examples of roles you’ve closed (stack + geography)
• Your sourcing channels
• Weekly availability (hours/time zone)