Jobs at Djinni

About the Role 

The Customer Support Lead is responsible for leading the intake, validation, prioritization, and resolution tracking of all incoming customer support tickets related to bugs, system errors, and user questions. 

This role ensures that customer-reported issues are properly documented, reproducible, prioritized by business criticality, and efficiently transferred to the development team. The position acts as the operational bridge between Customers and Engineering, ensuring high-quality issue handling and transparent communication. 

The role does not own feature requests or roadmap prioritization. 

Key Responsibilities 

Ticket Intake & Validation 

• Review all incoming customer tickets (bug reports, technical issues, “how-to” questions). 
• Ensure tickets contain sufficient information to identify and reproduce the issue. 
• Reproduce reported bugs when possible. 
• Request missing information from customers when required. 
• Reject or reclassify invalid or non-reproducible tickets. 

Prioritization & Classification 

• Classify tickets based on severity and urgency (e.g., Critical / Major / Minor). 
• Assess business impact (single user vs. multi-region issue). 
• Detect and escalate critical incidents immediately. 
• Group duplicate or related tickets into consolidated requests. 
• Ensure clear and structured documentation before sending to development. 

Engineering Coordination 

• Transfer validated tickets to the development team. 
• Provide clear reproduction steps and technical context. 
• Clarify engineering questions related to customer cases. 
• Monitor progress of bug fixes. 
• Ensure tickets are updated and statuses reflect real progress. 

Incident & Escalation Management 

• Communicate critical issues to relevant stakeholders (Product, Engineering Leads, Business Owners). 
• Support structured incident handling when needed. 
• Ensure customers receive timely updates on high-impact issues. 
• Maintain visibility of open high-priority cases. 

Process Governance & Quality Control 

• Maintain high standards for ticket quality and documentation. 
• Define and improve ticket handling workflows. 
• Establish and maintain severity classification standards. 
• Track recurring issue patterns. 
• Identify systemic quality problems and suggest preventive actions. 

What This Role Does NOT Own 

• Feature request prioritization 
• Product roadmap decisions 
• Commercial or customer success targets 
• Development team management 

Required Skills and Qualifications 

Experience 

• 5+ years in SaaS support, technical support, or platform operations 
• Experience working closely with engineering teams 
• Experience handling bug triage and reproduction 
• Familiarity with ticketing systems (Jira, Zendesk, ServiceNow, etc.) 

Skills 

• Strong analytical and problem-solving skills 
• Ability to reproduce technical issues 
• Clear written communication 
• Structured thinking and prioritization capability 
• High attention to detail 

• Calm and organized under pressure 

   

Nice to Have 

• Experience with APIs, logs, data structures 
• Experience in digital agriculture / farm management systems 
• Understanding of incident management processes (ITIL-style helpful but not required) 

Key KPIs 

You may want to define measurable targets such as: 

• % of tickets validated before sending to dev 
• Time to first response 
• Time to reproduction 
• Time to severity classification 
• Reduction of duplicate tickets 
• SLA compliance rate 
• Stakeholder satisfaction (internal + external) 

 The Company Offers 

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.  
• Annual performance bonus scheme.  
• Career growth opportunities.  
• An environment where you need to seek and implement unique solutions.  
• Training and development programs.  
• Young and dynamic team with a friendly and open culture.  
• Health and life insurance for employees and your family members.  
• 32 working days of paid annual leave and sick leave. 

We are looking for a strong operational Support Agent who understands that customer support is not just “answering chats”, but a structured function that directly impacts retention and revenue.

Your Zone of Impact 

You will: 

• Handle player inquiries via chat and email (account, payments, bonuses, KYC, technical issues) 

• Work within clear SLA and quality standards • Escalate cases with structured context and proper documentation 

• Track patterns in player requests and flag recurring issues 

• Follow internal processes and contribute to their improvement

We are looking for someone who: 

• Has hands-on iGaming support experience (B2C, Tier 1 markets preferred) 

• Clearly understands: what SLA, AHT, CSAT mean how support impacts retention how escalation flow works 

• Can explain their previous responsibilities with specific examples and metrics 

• Understands how team collaboration works 

• Is comfortable working within structured processes and KPIs • Speaks fluent English (additional languages are a plus) 

• Can work shifts if required

What We Offer:

• Remote work
• Flexible schedule
• Paid vacation and sick leave
• Stable workload in a growing product

About Us:

We are a growing B2B tech agency. We already have a high-level Lead Gen Strategist building our outreach "Playbook." Now, we need a smart, autonomous, and detail-oriented Lead Generation Specialist to execute it.

The Role:

You will be the "hands" on the keyboard. We will provide the strategy, the target audience, and the messaging frameworks. Your job is to research the right prospects, personalize the outreach, send the messages on LinkedIn and Upwork, and manage the inbox to book meetings.

Your Responsibilities:

•   Prospecting: Find decision-makers (CEOs, CTOs, Founders) that fit our exact Ideal Customer Profile.
•   Personalization: Write highly customized first lines/icebreakers based on their profile or company news. (No lazy copy-pasting)
•   Execution: Send proposals on Upwork and manage LinkedIn outreach campaigns.
•   Inbox Management: Reply to interested prospects promptly and get them to book a call.
•   Tracking: Log your daily numbers (messages sent, replies, calls booked) in our tracker.

Requirements:

•   Excellent written English (you must sound like a native professional).
•   Highly autonomous. You don't need someone watching your screen to get the work done.
•   Experience with LinkedIn Sales Navigator and Upwork.
•   High attention to detail.

Compensation:

We offer a reliable hourly rate PLUS a performance bonus for every Qualified Call you book. If you are good at this, you will make great money.

How to Apply (CRITICAL):

To prove you have good English and attention to detail, you MUST include a link to a 1-minute Loom video or audio recording introducing yourself.
 

Also, answer this question in your proposal: If you are reaching out to the CTO of a software company, what is one thing you would look for on their LinkedIn profile to write a personalized first sentence?

(Proposals without a video/audio link will be automatically declined).

ML/CV engineer

We’re looking for a passionate Machine Learning / Computer Vision Engineer to join our team.

As a member of our team, you will participate in research & development of solutions in the field of computer vision, document understanding using cutting-edge machine learning approaches. The position will involve different aspects of R&D including initial research, analysis, prototyping and development. By joining our team you’ll be able to affect Ukrainian Deftech area innovations and contribute to important today’s military products.

Responsibilities:

• Research and development of Image Processing algorithms including CV algorithms
• Research and prototyping of detection and tracking algorithms using ML and CV
• Work with data collection and analysis in order to improve efficiency of ML/CV dependent algorithms

Job Qualification:

• 2 years of commercial experience with Python
• Demonstrated hands-on experience with TensorFlow, PyTorch
• Practical Experience with Machine Learning, including designing, training, fine-tuning of ML models, and integrating machine learning systems into production environments related to Computer Vision, Document Understanding
• Experience with Object Tracking area using ML/CV
• Experience with vision transformer, vision encoder-decoder architectures
• Strong analytical and communication skills

Will be a plus:

• Experience in Miltech development
• Experience with code performance optimization
• Master’s or Bachelor’s degree in computer science, math, statistics, or related field
• Experience in C/C++ 

Working Conditions:

• official employment 
• offline work for growing deftech company (remote is also option but mostly offline)
• military exemption

C++ Software engineer

We are looking for an experienced C++ Software Engineer with strong background in Image Processing to take part in innovative Deftech projects targeted at devices, which will be commercialized for the miltech use. The development process will involve cutting-edge and state-of-the-art technologies, critical thinking, ability to influence and shape the end product.

Responsibilities:

• Research and development of Image Processing algorithms including CV algorithms
• Design, develop and maintain lightweight, efficient C++ inference code for the developed algorithms
• Proactively identify and address performance bottlenecks and memory issues
• Dealing with video processing such as encoding/decoding for platforms like Raspberry PI, IMX etc

Job Qualification:

• Bachelor’s/Master’s degree in Software Engineering or a related field
• 3+ years of professional experience in C++ software development
• Strong background in algorithms
• Experience in image or video processing algorithms development
• Familiarity with software development process and SW lifecycles
• Experienced with Linux

Will be a plus:

• Experience in Miltech development
• Experience with code performance optimization
• Experience with CV tracking algorithms 
• Python for prototyping and/or ML/CV scripts development
• Experience with OpenCV or similar libraries

Working Conditions:

• official employment 
• offline work for growing Deftech company (remote is also option but mostly offline)
• draft exemption

meaningful results that actually matter

Description
We are a forward-thinking software development company, known for our proprietary core platform and its integral components — Sportsbook, CRM, Risk Management, Antifraud, Bonus Engine, and Retail Software Suite.
Join our team to be part of pioneering solutions that not only streamline the work of thousands of employees in every department but also significantly boost profits and elevate product quality.
Your role with us is a key part of a team shaping the future of software solutions in an impactful and dynamic environment.

Requirements
 

• 5+ years of experience in Frontend and/or Mobile development
• 2+ years of experience as an Engineering Manager, Tech Lead, or Team Lead
• Strong production experience with:
  • React.js (modern React, Hooks, component-driven architecture)
  • Flutter for iOS and Android applications
• Solid understanding of software architecture patterns:
  • Clean Architecture
  • MVVM
  • Feature-based / modular architecture
• Experience with state management:
  • React: Redux, Context API
  • Flutter: Bloc, Riverpod, Provider (or similar)
• Experience integrating REST APIs and/or GraphQL
• Experience with CI/CD pipelines for mobile and web applications
• Strong understanding of performance optimization
• Strong understanding of testing strategies (unit, integration, e2e)
• Experience conducting code reviews and enforcing engineering standards
• Experience working in Agile environments (Scrum/Kanban)
• Sprint planning, estimation, and delivery ownership
• Understanding of SDLC and release management processes
   

Responsibilities
 

• Lead and manage Frontend and Mobile engineering teams
• Define and drive technical vision for frontend/mobile platforms
• Mentor engineers and support career growth
• Conduct regular 1:1 meetings and performance reviews
• Participate in hiring and team scaling initiatives
• Own frontend and mobile architecture decisions
• Drive technical strategy and evaluate trade-offs
• Ensure high code quality and engineering best practices
• Establish and maintain development standards
• Oversee application performance and reliability
   

Nice to have
 

• Experience with Micro-frontend architecture
• Analytics integrations
• Knowledge of accessibility standards
• Performance profiling and monitoring tools experience

Working conditions
 

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year 100% paid without medical certificate
• Sick leave: 10 days per year 100% paid with medical certificate
• Benefit cafeteria personal limit for health support
   

We would be happy to see you in our team!

Remote – Reports to CEO – Senior Individual Contributor

About Us

MyWorkDrive is a profitable, Chapel Hill-based software company that provides secure file access for Microsoft-centric enterprises. Our platform lets organizations access their existing storage (SMB shares, Azure Files, SharePoint, OneDrive) from anywhere without VPNs or data migration, while preserving NTFS permissions and Active Directory integration. Our buyers are IT Directors, CISOs, and infrastructure leaders at 200–5,000 employee organizations in healthcare, legal, financial services, and education. They are technical, skeptical, and not easily impressed by generic marketing.

We have a product marketing function that owns messaging, content, and sales enablement. This role is not that. This role owns pipeline. You will build and run the demand generation engine that feeds qualified leads to our sales team.

About the Role

This is a senior individual contributor role with ownership over all paid and organic acquisition, campaign execution, and top-of-funnel pipeline generation. You will work directly with the CEO and collaborate closely with product marketing and sales.

There is no large team beneath you. There is no agency running point on your behalf. You will inherit some existing efforts, including an active SDR agency partnership for outbound prospecting, and will be expected to evaluate, improve, or replace them based on what drives results. If your default mode is managing vendors and building decks, this will be a difficult fit. If you thrive owning outcomes end-to-end, this is a strong opportunity.

This is a build-the-function role. You will not have 100% coverage across every channel on day one, and we do not expect that. We expect you to prioritize ruthlessly, prove what works, and build from there. As results justify it, you will have budget for tools, contractors, and additional resources.

What You’ll Own

- Paid Acquisition: Plan, execute, and optimize Google Ads and LinkedIn campaigns targeting IT Directors, CISOs, and infrastructure decision-makers in regulated industries. Manage budgets directly, with accountability to CPL and pipeline contribution, not click volume or impressions. Evaluate and test additional paid channels as warranted.

- Outbound & SDR Agency Management: Own the relationship with our external SDR agency, which runs outbound prospecting to healthcare IT decision-makers and other target verticals. Set targeting criteria, refine messaging, monitor lead quality, and hold the agency accountable to qualified appointment volume. As we scale, you may expand outbound to additional verticals and agencies.

- Organic and SEO: Own search visibility strategy. Work with product marketing to brief and prioritize content that drives qualified inbound traffic. Track keyword rankings, organic pipeline contribution, and conversion rates from organic channels.

- Review Site and Third-Party Presence: Own our presence on G2, Capterra, and similar platforms. Drive review volume, manage ratings, and ensure our profiles accurately reflect current product capabilities. These channels drive real purchase consideration in our market.

- Campaigns and Nurture: Build and manage email nurture programs for leads who are not sales-ready. Design campaigns around product launches, vertical-specific pain points (healthcare compliance, Microsoft licensing, VPN replacement), and seasonal buying cycles. Coordinate with product marketing on messaging alignment.

- Events and Conferences: Support pre- and post-event marketing for conferences where we have a presence, including HIMSS, EDUCAUSE, and others. Own lead capture strategy, follow-up sequences, and pipeline attribution from events.

- Sales Alignment:  Co-own the MQL-to-SQL definition with our sales team. Align on lead quality standards, refine the handoff process, and close the feedback loop between what marketing generates and what sales can close. Your success is measured by pipeline contribution, not lead volume in isolation.

- Reporting and Accountability: Define and track the metrics that matter: CPL by channel, MQL-to-SQL conversion, pipeline sourced, and revenue influenced. Report directly to the CEO with clear, honest assessments of what’s working and what isn’t. Adjust accordingly.

What You Bring

Required

• 4+ years running B2B demand generation for a software product with a mid-market or enterprise buyer. 
• Hands-on experience managing Google Ads and LinkedIn Campaigns Manager with real budgets and real accountability to pipeline outcomes. 
• Proficiency with a comparable CRM/marketing automation platform. 
• Experience managing or coordinating external SDR agencies or lead generation vendors.
• Ability to write or direct copy that speaks to technical and business buyers without being generic. 
• Strong analytical instincts, ability to make decisions based on data, not gut feel or industry trends.

Meaningful Plus

• Familiarity with IT infrastructure, Microsoft 365, enterprise security, or adjacent technical domains. Our buyers are experienced IT professionals and they notice when the marketing doesn’t understand their world. 
• Experience marketing to regulated industries such as healthcare, legal, financial services, or education. 
• Experience managing or coordinating external SDR agencies or lead generation vendors. 
• Multi-product demand generation experience.

What You Don’t Need

A formal marketing leadership title. If you’ve been a senior demand gen manager who ran the full function without a big team, you likely have the right experience.

Why This Role

You will have direct visibility into the impact of your work: qualified leads in, deals won. No ambiguity about whether marketing is contributing. You’ll work across a few distinct software products, which keeps the work interesting and the skillset broad. It’s a remote-first, low-meeting environment where output matters more than hours logged. And it’s a profitable company, which means your budget isn’t at the mercy of a funding round.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model. Up to $5k/month base, depending on experience and skills.
• Fully remote and flexible work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

Hiring stages

1. Prescreening (30 min)
2. Tech Interview (45-60 min)
3. Final interview (45 min)

Interested? Let’s connect and discuss the details!

We are looking for a highly motivated, proactive and positive-thinker IT Talent Sourcer to join our team. 

If you are truly interested in people and want to grow in TA/HR direction, you might be a perfect match!

Responsibilities and daily tasks:

• Close cooperation with Head of TA and Hiring Managers on effective sourcing strategies for open roles;
• Active sourcing for open positions using different tools and techniques;
• Build and maintain candidate pipelines in the company’s ATS system;
• Neat and accurate database tracking;
• Support candidate communication and ensure a smooth initial engagement experience;
• Salary map tracking, other data or analytical reviews that can be helpful in recruitment process;
• Contributing in employer brand building.

Qualification & Experience:

• Proven track record of successful IT talent sourcing experience, ideally 1-2 years;
• Strong experience with different sourcing channels, techniques and tools (LinkedIn, Djinni, Github, job boards, professional communities, telegram channels, Boolean and X-ray search);
• Understanding of different position profiles (DevOps, BA, PM, Software Engineers etc)
• Experience working with different markets and locations (Ukraine, Europe, Canada, US) - nice to have;
• Experience working with ATS (ideally People Force);
• Higher education in psychology, management or related fields; 
• English - B2+

Soft Skills:

• Excellent communication skills, ability to find an approach to different personalities;
• High motivation to work with people and sincere interest in them;
• Attention to details, accuracy;
• Strong orientation on result, proactiveness;
• Ability to work in multitasking environments and prioritize tasks;
• Politeness, honesty and a great sense of humor:-)

Working conditions: 

• Paid Vacation (16 days), Documented/Undocumented Sick Leave, Leave for Significant Life Events; 
• Quarterly Sports/English bonuses; 
• Compensation for medical insurance (for UA); 
• Flexible working hours; 
• Holidays according to the local calendar; 
• Exciting events, corporate parties, and pizza parties at the office; 
• Gifts from the company; 
• Friendly environment and a wonderful team.

At VEN, we help brands grow by putting the customer first and email plays a key role in that mission. We’re hiring a Junior Email Marketing Manager to shape thoughtful, high-performing lifecycle communication, turning real data and creativity into campaigns and automations that build trust, retention, and long-term value.

Role Overview

As an Email Marketing Manager, you will own and evolve our email and SMS marketing strategy. You’ll blend creativity and analytics to nurture meaningful relationships with customers at every stage of the lifecycle. 

You’ll be responsible for building and optimizing campaigns and automations, analyzing performance, and continuously testing new ideas to improve results. Over time, you’ll be encouraged to take greater ownership of projects and strategy.

What You’ll Do:

• Grow subscriber lists, maintain list hygiene and strong sender reputation.
• Drive user retention through Email and SMS channels
• Build and manage audience segments based on user behavior and lifecycle stage
• Plan, create, and manage Email and SMS campaigns/automated flows. Write compelling copies and collaborate with designers on visuals and layouts
• Monitor the performance closely, analyze results, outline next steps
• Develop hypotheses and run A/B tests (subject lines, CTAs, incentives, etc.)
• Bring fresh ideas and improvements that help push performance forward

What We’re Looking For:

Required Experience & Skills

• 1+ year of hands-on experience in email marketing
• Experience working with ESPs such as Klaviyo, Mailchimp, or similar platforms
• Strong copywriting skills with a customer-first mindset
• Solid understanding of email deliverability best practices and compliance (understanding of CAN-SPAM, GDPR, CCPA)
• Results-driven mindset with the knack for analyzing data, forecasting outcomes, and proposing testable hypotheses
• Basic knowledge of HTML/CSS
• Proficiency in English (B2 / Upper-Intermediate or higher), written and spoken
• Strong time-management skills and ability to handle multiple projects

Preferred / Nice to Have

• Experience working with Magento
• Background in e-commerce
• Healthcare industry experience (strong advantage)

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

Ven Commerce Ltd. is an international company with offices in the USA, Israel, and Ukraine. We provide a complex solution for E-commerce businesses. The main goal is to allow consumer brands and retailers to maximize the potential of their online channels. Our clients are successful retailers, who work in the USA, Canada, Europe, and other countries.

As we expand our team, we are looking for a Senior Google Ads Specialist/User Acquisition Specialist (Google Ads).

Your Key Responsibilities Will Be:

• Develop and manage online campaigns in Google Ads on Tier-1 Markets (US, UK, DE, etc).  Knowledge of other platforms (Meta and TT) will be a plus.
• Experience with analytical tools: Google Analytics, Piwik, Tableau, or similar systems for data collection and analysis.
• Autonomy and a strong ability to proactively generate impactful solutions.
• Collaborate with our marketing team in designing creative campaigns.
• Monitor and report on key performance indicators (KPIs).

Skills & Qualifications requirements:

• You have 2 - 5 years of experience in performance marketing (Google Ads), preferably at B2C.
• Experience with the US market is highly preferred.
• Deep understanding of advertising metrics such as ROI, ROAS, LTV, CTR, CPC, CPM, CPA, and the ability to apply them in work.
• Experience working with Tier 1 markets and big budgets.
• Proficiency in English — B2 or higher level.
• Excellent communication skills, with the ability to effectively communicate ideas, feedback, and instructions to team members, stakeholders, and cross-functional teams.
• A strategic thinker with a passion for innovation, and the ability to turn complex ideas into simple, actionable plans.
• We welcome candidates who combine strategic thinking with attention to detail, and a flair for creativity.

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

About us
ELLI is a personal psychologist based on artificial intelligence, whose mission is to "help people understand themselves". Our goal is to make high-quality psychological support accessible and safe. ELLI is trained under the guidance of experienced psychologists and psychotherapists with extensive clinical experience, ensuring that our approach is based on real therapeutic experience.
 

Data confidentiality is a foundational principle of ELLI. All communication within the platform is fully anonymous, and even our development team has no access to user conversations. We are building a product where trust, privacy, and psychological safety come first.

Job Overview

We are seeking a motivated and detail-oriented Junior Marketing Campaigns Specialist to support the planning, execution, and optimization of multi-channel marketing campaigns. This role is ideal for someone early in their marketing career who is eager to learn, data-driven, creative, and passionate about delivering measurable results.

You will work closely with the marketing, sales, and creative teams to help drive brand awareness, lead generation, and customer engagement.

Key Responsibilities

• Assist in planning and executing integrated marketing campaigns (email, social media, digital ads, content marketing, and events)
• Coordinate campaign timelines, deliverables, and cross-functional communication
• Create and schedule campaign assets including emails, landing pages, and social media posts
• Support A/B testing initiatives to optimize campaign performance
• Ensure brand consistency across all campaign materials

Preferred Skills

• Experience with social media management tools
• Basic knowledge of paid advertising platforms (Google Ads, Meta Ads)
• Familiarity with marketing automation platforms
• Basic graphic design skills (Canva or Adobe tools)
• Understanding of SEO and content marketing principles

What We Offer

• Opportunity to grow within a dynamic marketing team
• Hands-on campaign experience
• Professional development opportunities

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Sales Development Representative.

Responsibilities:

• Reach out to prospects and handle initial communications via automatic mailing systems (LinkedIn/E-mail);
• Handle responses, convert leads conversations into appointments;
• Make calls to prospects as a follow-up step if required;
• Do the weekly/monthly reports for our clients and team;
• Handle weekly meetings with American and/or European clients;
• Cooperate with other service teams to reach project KPIs;
• Analyze the results of the project and do regular sync-ups to increase performance.

Requirements:

• Conversational English (Upper-Intermediate+);
• Ability to multitask and adapt quickly in a dynamic environment.
• Proactive, willingness to learn and take ownership.

Working conditions:

• Work hours - Monday to Friday, 2 PM to 10 PM.
• Company-provided training to help you adapt and excel in the role.
• A young and friendly team environment.
• Flexible work options.
• 20 paid vacation days annually.
• Benefits include company guarantees, bonuses, and corporate event.

We’re looking for an experienced Sound Designer to help define the audio style of our upcoming slot games and build it from the ground up.

🎮 What you’ll do

• Define the overall audio style for new slot games based on themes and target players.
• Create original sound effects and music for gameplay and features.
• Mix and finalize audio so it sounds clear across mobile and desktop platforms.
• Set up and maintain efficient audio workflows and manage sound libraries for each game.
• Work closely with Animators and Developers to ensure audio and visuals work well together.

🧠 What we’re looking for

• 5+ years of experience as a Sound Designer in iGaming or casino games.
• Strong experience with professional DAWs (Reaper, Ableton Live, Logic Pro X, or Pro Tools).
• Good understanding of how audio affects player engagement.
• Creative, organized, and able to deliver original work.

⭐ Nice to have

• Experience with audio middleware.
• Understanding of slot game flow and timing.
• Voice-over editing and processing.
• Experience with technical audio integration.

🎁 Benefits

• 21 vacation days + 5 extra day-offs annually;
• 12 paid sick days;
• Fully remote format — work from anywhere you feel productive;
• Flexible schedule: start your day anytime between 08:00–12:00 CET;
• Fixed budget for health insurance and gym/fitness;
• We provide all required work equipment.
• Zero bureaucracy and direct communication with founders and C-level;
• Minimal meetings, async-friendly workflow;
• Startup energy: fast motion, creativity, and tight-knit communication;
• Business trips and team meetups several times per year;
• Multiple salary payout options (flexible formats);
• …And many more perks unlocked after we hit break-even.

=>with the opportunity to move into a full-time role

We are a growing IT recruitment agency with a strong delivery team and proven experience closing technical roles across Europe, Eastern Europe, the US, and Canada.

We are currently looking for a Lead Generator to join us on a freelance basis and help us bring in new B2B clients.

This role is ideal for someone who is confident in outbound lead generation, understands how to approach decision-makers, and wants to grow into a more stable long-term position.

What you will do:

• Identify and approach potential clients that match our ICP
• Search for relevant companies in tech, SaaS, product, outsourcing, and related sectors
• Reach out to decision-makers via LinkedIn and email
• Generate qualified intro calls for our team
• Track outreach activity and lead status in a clear, structured way
• Contribute ideas on targeting, messaging, and lead generation strategy

Who we are looking for:

• Experience in B2B lead generation
• Experience with LinkedIn outreach and prospecting
• Ability to identify decision-makers and hiring signals
• Strong written communication skills
• Organized, proactive, and results-driven mindset
• English level: Intermediate or higher

Collaboration model

We start this role on a freelance basis.

If we see that the collaboration is working well and you are able to deliver consistent results — for example, 3+ qualified client calls per month on a stable basis — we are open to discussing a move into a full-time in-house role.

In that case, the compensation model can be upgraded to include:

• base salary
• fixed bonuses
• performance-based commission

Why this role can be interesting

• Opportunity to start flexibly and prove your impact
• Clear path to a more stable long-term position
• Strong recruitment delivery team behind you
• Transparent communication and performance-based growth
• Real opportunity to influence outbound strategy and business development

If you are interested, please send us a short introduction about your background, your lead generation experience, and the channels/tools you have worked with.

What You’ll Be Driving:

• Monitoring KYC process progress and ensuring adherence to timelines and quality standards;
• Overseeing daily team operations and timely client verification;
• Conducting background checks and verifying customer information in line with legal requirements;
• Collaborating with Security to assess counterparties during due diligence;
• Engaging OSINT investigators to support non-standard KYC cases and verify counterparties' reputation;
• Assessing client-related risks and escalating suspicious cases to C-level;
• Supporting team members in complex cases requiring expertise;
• Reviewing documentation for quality and compliance before final approval;
• Preparing reports for management, highlighting key metrics and challenges;
• Maintaining accurate records of all KYC/KYB activities and verifications;
• Improving KYC processes to enhance efficiency without compromising compliance;
• Training new team members and keeping the team informed of regulatory updates;
• Ensuring confidentiality and secure handling of client data per GDPR and other regulations;

What Makes You a GR8 Fit:

• At least 3 year of experience;
• Fluent English level; 
• A solid understanding of core KYC and CDD concepts and frameworks;
• An overview of the practical components of working within the KYC environment;
• Effective communication;
• Problem solving;
• Cross-functional collaboration;
• Day-to-day team supervision.

Desirable skills and personal features:

• CKYCA or ICA Certificate in KYC and CDD.
   

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;
• Languages – courses to improve or learn new skills.

Work-life 

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;
• Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
• OWN YOUR GAME: we take initiative and own what we do;
• ACCELER8: we move fast, focus smart, and keep it simple;
• CHALLENGE ACCEPTED: we grow through challenges and stay curious;
• BULLETPROOF: we’re resilient, ready, and always have a plan.

To keep things efficient, please apply only for roles that closely match your experience.