Jobs at Djinni

N-iX is looking for an experienced Middle AQA Engineer to join our talented team. As a Middle AQA Engineer, you will be expected to demonstrate solid conceptual and technical skills. 

Our client brings extensive experience to EHR implementation and workflow redesign to improve clinical care. The company evolved as clinical needs and technology became more sophisticated, and with that, a greater demand for the ability to move health information efficiently and effectively. Our team provides unmatched expertise in interoperability, health information exchange and Direct services. As one of the ONC Direct Reference Implementation vendors, we have provided Direct services since the Direct Project’s inception. The company operates a leading national Direct network and offers Direct Solutions.

Responsibilities:

• Design, write and execute test automation using Java
• Increase test automation suite
• Analyze and report test results
• Perform API testing
• Participate in test framework development
• Maintain test-related documentation
• Collaborate with Engineers and other stakeholders to assure the highest quality of delivered solutions
• Troubleshoot various problems across multiple environments and operating platforms
• Following Agile Development principles to deliver high quality work

Job Requirements:  

• 3+ years of commercial experience in test automation using Java
• Profound experience with all phases of software testing, including test planning, functional testing, regression testing, and designing test architecture
• Strong experience with automation tools and frameworks, especially Maven/Gradle and TestNG/JUnit
• Strong experience with API Testing, including SOAP and REST services
• Hands-on knowledge of SMTP
• Practical experience using GitLab
• Experience with Jira & Xray
• Experience with relational database systems (preferably MySQL)
• Experience with UI test automation frameworks (e.g., Selenium / Selenide - nice to have or have a desire to obtain)
• Understanding of Agile/Scrum methodologies
• At least upper-intermediate English level

Would be a plus:

• Hands-on knowledge of GCP (Google Cloud Platform)
• HIPAA Awareness

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

📍 Format: Remote (08:00–20:00 CET, day shift), 16 shifts per month

💼 Company: PointPay - global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

🔹 Requirements

• 2+ years in customer support
• 2+ years in crypto/Web3 (must-have)
• English C1+, Russian C1 or Ukrainian C1
• Experience with Google Sheets (reports, formulas)
• Strong customer care orientation

• Excellent written communication, high attention to detail

   

🔹 Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions processing

• Reporting

   

🔹 Required domain experience

• Blockchain / Crypto — 2+ years

   

🔹 Languages

• English — C1 (Advanced)

• Russian — C1 (Advanced) or Ukrainian — Native

   

🔹 We offer

• Remote work, worldwide
• Predictable schedule (planned in advance for the year)
• Flexible vacations
• Career and professional growth in Web3

• Learning and support from a friendly team

   

📩 If you are interested, please send your updated CV with your Telegram link.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the role:
We are looking for a Platform Engineer to join our team and help build, maintain, and scale AI-powered interactive products.
This is a hands-on role for an engineer who owns deployment, infrastructure, real-time systems, and AI-service integration end to end. You will work on production systems that combine web applications, real-time communication, Kubernetes-based backend services, and GPU-hosted AI pipelines.
The core of this role is production reliability and deployment ownership — keeping live systems stable, responding to incidents, and integrating AI models into scalable real-time infrastructure. Frontend work exists but is secondary: the team has a designer and uses AI-assisted tooling for UI iteration.

Responsibilities:
- Own deployment, environment management, and release workflows across Kubernetes-based, Railway-hosted, and other cloud infrastructure.
- Deploy and operate AI inference services on GPU platforms such as Modal or RunPod and integrate them into real-time product flows.
- Build and maintain real-time communication and async processing flows, including LiveKit-based session infrastructure.
- Work with Python and TypeScript(Node.js) / JavaScript application code in production environments.
- Support database-backed product features, schema evolution, and migration workflows.
- Improve observability, logging, monitoring, and incident debugging workflows.
- Contribute to frontend and backend product functionality as needed, using AI-assisted tooling where appropriate.
- Maintain clear and up-to-date documentation for every product, service, and integration, including architecture diagrams, API contracts, deployment procedures, and environment configuration.
- Ensure every new feature is discussed, scoped, and agreed upon before implementation begins. No undocumented or uncoordinated changes to production systems.
- Collaborate with engineering and product stakeholders to clarify requirements, identify risks, and ship practical solutions.

Required skills:
- Experience with AWS, Kubernetes, Helm, and container-based deployment workflows.
- Experience maintaining or modifying CI/CD pipelines, preferably with Jenkins or a similar legacy setup.
- Experience with real-time systems: WebSocket-based communication, session lifecycle management, and event-driven flows.
- Experience deploying and operating AI inference services on GPU platforms such as Modal, RunPod, Replicate, or similar.
- Experience with Python for production backend development.
- Experience integrating LLM-based services, voice AI APIs, or media-processing pipelines into production systems.
- Experience debugging distributed or multi-service systems, including reading logs across multiple services and environments.
- Solid understanding of backend APIs, service integration, and system design.
- Experience with PostgreSQL and ORM-backed schema management and migrations.
- Experience with TypeScript (Node.js) and frontend experience to ship and deploy UI changes with AI-assisted tooling.
- Ability to work independently and bring structure to ambiguous technical situations.
- Strong written and verbal English communication skills.
- Experience using AI-assisted coding tools (e.g., Cursor, GitHub Copilot, Gemini) for faster development and iteration


What we offer:
- Real impact: your content will directly attract new clients.
- Mentorship and growth.
- Freedom to experiment and test new formats.
- Flexible schedule and a remote-first culture.

Immediate start!!!

Key Responsibilities

• Migration Projects (Primary Focus):

◦ Lead the migration of critical platforms from PHP 7 to PHP 8.x and from PHP 8.1 to PHP 8.1+

◦ Perform code audits to identify and fix breaking changes (typing, deprecations).

◦ Ensure zero downtime and functional continuity during upgrades.

• Technical Support & Debugging:

◦ Investigate and resolve critical bugs

◦ Manage technical clarifications with external partners (ie. API integrations).

• Maintenance:

◦ Secure and stabilize existing production environments.

Required Skills (Must-Have)

• PHP Expertise: Strong mastery of PHP 7 & 8 (migration experience).

• Debugging: Ability to investigate complex legacy code without up-to-date documentation.

• Database: Proficient in MySQL/PostgreSQL.

• Mindset: Rigorous, autonomous, and focused on stability.

Nice to Have

• Drupal experience

• Experience with Gitlab CI/CD (for testing migrations).

• Familiarity with Symfony or custom legacy frameworks.

• Basic understanding of Node.js, though coding in it is not required

About Us:

We are an outsourcing company working on top-tier projects, ranging from large corporations to government departments. Our team is passionate, professional, and ready to welcome a responsible Frontend Developer with strong skills and a collaborative mindset.

Requirements:

• Basic knowledge of React (functional components, hooks)
• Understanding of JavaScript (ES6+) and TypeScript basics
• Experience with REST APIs (basic understanding of async requests)
• Familiarity with state management concepts (Redux / Zustand / React Query — as a plus)
• Basic knowledge of HTML, CSS (any styling approach: Tailwind / CSS / SCSS)
• Understanding of how web applications work (client-server interaction)
• Good English level (B2+) — important for work and learning

• Technical education (Computer Science, Engineering, Mathematics or related field) 

   

  Nice to have:

• Pet projects or GitHub portfolio
• Experience with Next.js
• Basic understanding of WebSockets
• Familiarity with testing (Jest / React Testing Library)

• Understanding of CI/CD basics

   

  Responsibilities:

• Develop and support frontend features under mentorship
• Work with React components and simple application logic
• Integrate APIs and handle basic client-side logic
• Write clean and readable code
• Learn and improve development skills continuously

• Participate in code reviews and team discussions

   

What to Expect from Our Process:

1. Initial conversation + test
   A short intro call and a basic test task to understand your knowledge level.
2. Technical interview

3. Final interview with CEO/COO
   Focus on motivation and cultural fit.

    

What We Offer:

• Competitive salary (based on your level)
• Friendly and supportive team environment
• Mentorship and growth opportunities
• Flexible working hours and remote work
• Real projects and practical experience

Location: Germany (Hanover / Koblenz) or Remote

Format: Full-time

Duration: 6+ months

Start: ASAP

🚀 About the Project

We are looking for experienced Senior C++ Developers to join long-term projects focused on maintaining and modernizing large-scale on-premise systems.

These are mature products with complex legacy codebases (1M+ lines of code) that require deep technical expertise, strong ownership, and the ability to work with technical debt and system improvements.

🧩 Responsibilities

 • Work with large, complex C++ codebases (legacy systems)

 • Analyze and reduce technical debt

 • Implement system improvements and optimizations

 • Collaborate with distributed teams and stakeholders

 • Use AI tools to improve development efficiency and problem-solving

 • Take ownership of tasks and technical decisions

⸻

✅ Requirements

 • 5+ years of commercial experience with C++

 • Strong experience working with legacy / large-scale systems

 • Solid understanding of system architecture and performance optimization

 • Ability to work independently and take ownership

 • Experience dealing with technical debt and refactoring

 • Good spoken English (B2+)

 • Experience using AI tools (e.g., Copilot, ChatGPT) in development is a plus

➕ Nice to Have

 • Experience with on-premise enterprise systems

 • Background in system modernization or migration projects

 • Experience working in distributed/international teams

We are searching for a smart and efficient person with basic Linux experience, understanding of networking principles and at least intermediate English level to join us as a Technical Support Engineer. This role includes providing SRE-level technical support to our clients, monitoring clients’ infrastructure, handling incidents and creating basic documentation on a shift basis (including graveyard shifts).

Our primary area of competence is providing DevOps services and our technical support engineers can take free corporate DevOps course provided by our experienced mentors. The most prominent technical support engineers can be offered a transfer to DevOps department.

Duties:

- Providing 1–3 level technical support services

- Monitoring of Infrastructure and Integrations to other systems

- Incident and escalation reporting

- Reporting status and progress according to the project and company demands

- Creating and updating support and maintenance-related documentation

Mandatory skills:

-Experience with Linux

-Intermediate English level (writing and speaking)

-Basic network protocol knowledge

-Understanding how the Internet works

-Ability to accumulate information and create conclusions

Bonus points for:

- Git experience

- Grafana and Prometheus experience

- Experience with at least one cloud provider (AWS/GCP/Azure/DigitalOcean)

- Understanding of containers

- Understanding of CI/CD and Infrastructure as Code principles

We offer:

-Remote-first working model (with office in Kremenchuk available)

-Accounting support

-Tax compensation

-Paid sick leaves and vacations

-Flexible working schedule

-English classes

-Health insurance

-Sports compensation

-Educational budget

We're hiring a Solutions Architect to serve as the CTO's technical right hand—focusing on architecture, external communication, vendor management, and high-level technical strategy. You'll own technical research projects, architect complex features, manage vendor relationships, and communicate technical concepts to both customers and internal teams.

About the project

Our client is a US-based product company building a CRM and data intelligence platform for private market investors. The product combines software, structured data, and AI into a single system that supports the full investment lifecycle — from sourcing to portfolio management.

The company is growing rapidly, with strong traction among leading investment firms and an expanding customer base.

    What You'll Do

• Own technical research and vendor selection. Lead evaluation of data enrichment providers, integration partners, and technical tools—including vendor outreach, requirements mapping, feature comparison, cost analysis, and recommendations.
• Architect technical solutions. Work in consultation with customer and product leaders to implement technical solutions and scale the application based on business requirements and UI/UX design.
• Prepare engineering documentation. Create a variety of resources, including research, vendor selection rubrics, metrics, profiling, and reporting, for the engineering team as well as for C-suite for review and approval.
• Manage engineering leads. Provide technical direction and oversight to engineering leads, ensuring projects stay on track and align with architectural vision.
• Handle customer-facing technical communication. Join customer calls to discuss technical requirements, integrations, system architecture, and implementation details with both technical and non-technical stakeholders.
• Translate technical complexity. Bridge the gap between engineering teams and business stakeholders, explaining technical concepts clearly to customers, product teams, and leadership.
• Leading and mentoring engineering teams. Provide architectural guidance and remove blockers that prevent engineering teams from moving forward on complex projects.
• Establish technical partnerships. Build relationships with key vendors and integration partners, negotiating pricing and ensuring technical alignment.
• Hands-on when needed. You're not writing code daily, but you can dive into implementation details, review architecture, prototype solutions, and provide technical depth when required.
  
   

     Who You Are

• Experienced engineer with strong architectural knowledge. You understand code and can speak the same language as engineers, but you're not expected to write code daily. At least 7 years of experience in technical roles with increasing responsibility required. Python expertise is required; Django experience is strongly preferred.
• Customer IT and enterprise experience. Comfortable joining customer calls to discuss SSO implementation, SCIM provisioning, security reviews, data flow, and integration architecture with both technical and non-technical stakeholders. 
• Exceptional communicator. Comfortable presenting to customers, explaining complex technical concepts to non-technical audiences, and maintaining clear documentation.
• Research-driven problem solver. Skilled at evaluating technical options, comparing vendors, identifying requirements, and making data-informed recommendations.
• Experienced people manager. You've run teams of senior engineers or tech leads, made executive-level technical decisions (build vs buy, vendor selection, security architecture), and can influence across the engineering organization without micromanaging. 
• Vendor negotiation experience. You've led vendor selection processes, evaluated technical fit and integration complexity, managed RFPs, and maintained ongoing vendor relationships. 
• High agency and self-directed. Can own ambiguous projects from start to finish without constant oversight.
• Startup mentality - excited about building processes and wearing multiple hats in a fast-paced, high-growth, self–directed environment.
  
   

     Bonus Experience

• SaaS or enterprise software architecture experience
• Background in fintech, CRM platforms, or data-intensive applications
• Experience with Azure infrastructure
• Direct experience with Python, Django, API design, integrations, and/or AI infrastructure
• Familiarity with private equity or financial services workflows
• Previous experience as a Solutions Architect or Technical Architect
  
  
  Working Conditions
• Fully remote team.
• Candidates must be based in North America, with a preference for Eastern or Central time zones.
• Collaborative environment with high ownership and impact on technical decisions.

We are an early-stage, fast-scaling B2B company with a strong market presence. Our focus is on clear positioning, consistent communication, and trust-building with a professional audience. We’re looking for someone to own day-to-day communications across social media, PR, and content.

Location - Ukraine (remote)

Responsibilities

• Manage and grow social media channels (YouTube, Twitter/X, other platforms)
• Create and publish B2B-focused content (use cases, insights, PR posts)
• Adapt messaging for a professional audience (founders, business professionals, decision-makers)
• Handle external communications (comments, mentions, brand visibility)
• Support internal communications (updates, announcements, partner content)
• Assist with PR activities and industry-related news
• Support basic paid campaigns (YouTube / Twitter / other platforms)
• Track performance and optimize content based on B2B audience response

Skills Required

• Hands-on experience with SMM (YouTube, Twitter/X)
• Understanding of B2B marketing principles (longer cycles, trust, value-driven content)
• Basic understanding of PR and media communication
• General knowledge of digital advertising
• Strong writing skills (clear, structured, professional tone)
• Understanding of YouTube content formats and platform mechanics
• Execution-driven mindset (focus on doing, testing, improving)
• AI tools: ChatGPT / Claude (for content creation and scaling)

We are looking for an experienced Senior Back-end (Node.js) developer with 5+ years of professional experience to join our enterprise-level project for a client from Canada.

This role focuses primarily on back-end architecture and API development using Node.js, while working closely with a front-end React team and other engineers.

Must have

• 5+ years of experience in back-end or full-stack development
• Strong expertise with Node.js
• Proficiency with JavaScript and TypeScript
• Experience designing and building scalable APIs and backend services
• Experience working with cloud platforms (preferably AWS)
• At least an intermediate strong (B1+) level of English

Nice to have

• Experience with React
• Experience working with Salesforce
• Experience with build tools, pipelines, and package managers: Webpack, Parcel, Vite, npm, Yarn, Babel
• Experience using testing frameworks such as Jest, Mocha, and Chai
• Experience with Big Data technologies (Solr, Hive, HBase, Spark, Kafka, YARN, Storm, Splunk, Vertica)
• Experience in e-commerce, retail, software engineering, consulting, or startup environments is considered a big plus
• Architecture certification (TOGAF or similar)
• Experience working with CMS and marketing platforms, including Adobe Experience Manager, Salesforce Marketing Cloud, Oracle, and Sabre

About Project

Our customer is one of the world’s most successful luxury hotel companies.
The brand operates 118 properties in 47 countries and has been named the Best Luxury Hotel Chain in the world by Business Traveller magazine for two consecutive years.

Stage

The project is an ongoing product ecosystem with continuous scaling and active development.
The system uses a modern technology stack without legacy components.

Project Team

Our technical team will include: Lead Developer, Project Manager, Senior Node.js Developer (this role), Middle React Developer, Junior Node.js Developer, Senior QA Automation Engineer

The team also collaborates with a large Salesforce team on our side (up to 40 engineers).

Work Schedule

Full-time workweek (Monday to Friday), 40 hours. Opportunity to work remotely, from the office (Kyiv, Lviv, Dnipro), or in a hybrid format.

Interview Stages

1. Call with Recruiter
2. Technical Interview with our Senior Developer
3. Technical Assessment with the Client

4. Cultural Fit Interview with the Client

    

Our benefits

Projects with modern JS stack (React.js, React Native, Angular, Node.js)

Strong JavaScript community at the company (90+ developers)

Work from anywhere (fully remotely or in our office)

Paid vacations and sick-leaves, additional days-off, relocation bonus

Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice

Education: regular tech-talks, educational courses, paid certifications, English classes

Fun: own football team, budget for team-lunches, branded gifts

One of the best IT service companies in Ukraine, based on DOU rating

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We are looking for an Integration Tech Lead to take full ownership of one of the most business-critical areas of our platform — integrations. This role sits at the intersection of backend engineering, data flows, and external platform connectivity.

You will be responsible not only for building and scaling integrations, but also for ensuring their reliability, stability, and overall performance. This is a high-impact role where failures directly affect business outcomes, so we are looking for someone who can take end-to-end responsibility and confidently drive technical decisions.

In this role, you will lead a small team, bring structure to an evolving domain, and define how integrations are designed, built, and maintained across the platform.

Requirements

• 5+ years of experience in backend, platform, or data engineering.
• Experience in backend development using at least one programming language (such as Python, PHP, C#, or similar), with a willingness to work in a multi-stack environment.
• Strong experience working with APIs and integrations (design, implementation, maintenance).
• Experience working with marketing or advertising platforms (Meta, LinkedIn, programmatic ecosystem).
• Proven experience working with complex technical systems and driving them to a stable state.
• Experience leading or mentoring engineers.
• Solid understanding of distributed systems and data flows.
• Experience working with production systems where reliability and uptime are critical.
• Strong engineering mindset: ability to make decisions, prioritize, and take responsibility.
• Experience using AI-assisted development tools (Copilot, Cursor, Claude Code) in daily workflows, with the ability to critically evaluate outputs.

Nice to Have

• Experience in Data Engineering (data pipelines, ETL/ELT processes, data synchronization).
• Experience with cloud platforms (GCP, AWS, or Azure).
• Understanding of high-load systems or large-scale data processing.

Responsibilities

• Take full ownership of the integrations domain across the platform.
• Define and drive integration architecture and technical direction.
• Lead a small team of engineers: code reviews, mentorship, and development.
• Ensure reliability of integrations: monitoring, alerting, error handling, and recovery strategies.
• Drive integration projects end-to-end: from API evaluation to production rollout.
• Improve and stabilize existing integrations and data flows.
• Collaborate with product and business teams to define priorities.
• Bring structure and leadership to a currently evolving area.

What We Offer

• Fully remote with flexible hours (aligned with EU time zones).
• High-impact role with direct influence on core business processes.
• Ownership and autonomy in technical decision-making.
• Fast-paced environment with minimal bureaucracy.
• AI-first engineering culture and modern tooling.
• Opportunity to shape and scale a critical part of the platform.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

About Us

NDA is a digital boutique agency focused on B2B, e-commerce, and digital startup clients in the DACH market. We build demand generation and performance systems — not one-off campaigns. The team is lean, remote, and operates without account managers or bureaucracy: direct client relationships, fast decisions, real ownership.

We are in an active growth stage and expanding delivery capacity to match a growing client portfolio.

The Role

We're looking for a Performance Marketer (Paid Ads) who will own paid channels end-to-end — from campaign architecture to results analysis — and help set the standard for how performance marketing is done at the agency.

This is not an execution role. It's a position for someone who thinks in business outcomes, works autonomously, and can explain both wins and failures in plain language. You will work directly with the founder, manage real client accounts, and have full autonomy over hypotheses, testing, and reporting from day one.

What You'll Do

• Plan, launch, and manage paid campaigns across Google Ads, Meta, LinkedIn, TikTok, and YouTube
• Build funnel logic from the first click to a qualified lead
• Analyse performance, develop hypotheses, and test them independently
• Prepare reports in GA4 and Looker Studio — with numbers, insights, and actionable conclusions
• Communicate with the Delivery Lead on status updates, priorities, and flags

What We Expect

• You think in business results, not just campaign metrics
• You build approaches, not just execute tasks
• You work without micromanagement and take ownership of outcomes
• You can explain performance and campaign failures to a client without jargon

Requirements

Must Have:

• 2+ years running paid campaigns independently — Google Ads and Meta, both channels, from structure to result (not "familiar with")
• Full funnel understanding: traffic landing page conversion CPL ROAS
• GA4 + GTM at a solid mid+ level: data layer, custom events and dimensions, attribution models, GTM Preview, remarketing audiences
• English B2+ — able to explain results and failures in plain language

Nice to Have:

• LinkedIn Ads as a primary channel
• TikTok Ads and YouTube Ads experience
• Experience with EU markets (DE / AT / CH), GDPR awareness, local decision-making culture
• B2B lead gen background — long sales cycles, quality over quantity
• Agency experience; ability to manage multiple clients across verticals in parallel
• Looker Studio — basic dashboard setup

This Role Is Not for You If:

• Your CV has no info covering both Google Ads and Meta
• You can't explain why a specific campaign failed
• You prefer structured task lists over autonomous, hypothesis-driven work

Engagement & Conditions

• Format: We're looking for a long-term team member. Engagement starts with a paid project — once both sides are aligned, this moves to a stable part-time or full-time arrangement.
  Schedule: Fully remote, CET timezone, flexible hours
  Compensation: Fixed monthly rate

Hiring Process

Recruiter Screening - Hiring Manager Interview - Reference Check - Offer

We are looking for a Product Discovery Manager to lead early-stage product initiatives within our R&D department.

This role might be a perfect fit for ambitious and curious role switchers :)

Requirements

• 2+ years of experience in IT in sales or product development roles (e.g., UI/UX designer, Product Owner, Sales Manager)
• Experience as a part of the team launching at least one product from scratch 
• Experience validating value and demand before development (market analysis, competitor analysis, customer interviews, etc.)
• Ability to generate well-argued hypotheses
• Readiness to work in high-uncertainty environments with multiple hypotheses in parallel
• Experience with data analysis tools, SEO tools, Figma
• Structured, analytical, but creative mindset
• High level of ownership
• Advanced English for direct communication with B2B leads (spoken and written)

Responsibilities

• Carry out CustDev interviews (B2B)
• Work closely with R&D leadership and the development team
• Generate well-argued value and demand hypotheses
• Design and run several early-stage discovery experiments together with the team
• Prepare discovery-stage lead offers with Sales or on your own
• Conduct interviews and demos for B2B leads
• Generate ideas for future discovery tracks together with the team

Context

• We are an R&D department in an outsourcing company with 10+ years of software development experience, looking for new solution/service niches.
• This role is oriented not on products, but on B2B solutions

We invite you to work in a very creative and flexible team. 

We offer:

• Compensation for medical services, sports activities, and professional learning
• Free English classes
• Mental health program and support
• Friendly and supportive team
• Balance of freedom and responsibility
• Regular performance evaluation, including salary revision, based on your results

If you’re interested, let’s connect.

Feel free to reach out or recommend someone who might be a good match.

We offer challenging and innovative projects, as well as the ability to add some well-known company names to your CV :)