Jobs at Djinni

Description

Our client is a leading global Contract Research Organization (CRO) with over 30 years of history in supporting the world’s top pharmaceutical, biotechnology, and medical device companies. The organization manages Phase I–IV clinical trials, market access, and advanced tech solutions to accelerate the development of life-changing treatments worldwide.

You will join an ambitious team developing and supporting custom tools and test automation frameworks, ensuring the highest standards of software quality and compliance in a highly regulated domain.

Requirements

• 5+ years of total experience in Software Testing
• 1+ years of hands-on experience in Test Automation (Playwright, TypeScript).
• Deep understanding of Object-Oriented Programming (OOP), Object-Oriented Design (OOD), and design patterns like Page Object Model (POM).
• Solid experience in Functional Testing and modern QA methodologies, tools, and processes.
• Good technical base: HTTP, REST APIs, and tools like Postman, Swagger, and Browser Dev Tools.
• Proven skills in Test Design and Test Strategy implementation.
• Fluent English spoken and written communication skills.
• Experience guiding QA engineers and driving team deliverables.
• Proactive, organized, goal-oriented, with strong analytical and problem-solving skills.
• Enthusiastic communicator, collaborative team player, customer-oriented, and open to change.

Will be a Plus:

• Hands-on experience with CI/CD pipeline setup and integration.
• Hands-on experience with .NET stack test automation frameworks.

Job responsibilities

Quality Assurance Leadership: Drive QA activities, guide and mentor Junior/Middle QA Engineers, and participate in global QA initiatives.

Automation & Tooling: Create, maintain, and improve custom test automation frameworks and tools.

Code Excellence: Conduct code reviews to maintain modern test automation standards and patterns.

End-to-End Testing: Perform manual functional testing and investigate issues to deliver clear, reproducible technical data to the dev team.

Process & Artifacts: Create critical project-level artifacts and strictly adhere to Quality Management System (QMS) standards and procedures.

Collaboration & Reporting: Provide timely status reports, work closely with software developers, and collaborate with cross-functional teams.

C#/.NET Engineer – ERP & QuickBooks Integration

Location: Ukraine — 100% Remote
Employment Type: Full-Time
Salary: $2,000–$2,500 USD/month
Required Working Hours: U.S. Eastern Time (ET)

About the Role

We are looking for an experienced C#/.NET Engineer based in Ukraine to join our development team and work primarily on ERP development and QuickBooks integrations.

This is a remote position, but candidates must be available to work U.S. Eastern Time business hours. This requirement is important because the engineer will collaborate directly with our U.S.-based engineering team, customers, and business stakeholders.

You will build and maintain backend services, APIs, synchronization processes, and integrations connecting our ERP platform with QuickBooks and other business systems.

Responsibilities

• Develop and maintain backend applications using C# and .NET / .NET Core.
• Build and maintain ERP integrations with QuickBooks.
• Develop integrations with QuickBooks Online (QBO) APIs.
• Work with customers, vendors, invoices, payments, bills, expenses, purchase orders, accounts, payroll-related data, and inventory.
• Design reliable two-way data synchronization between ERP and QuickBooks.
• Build REST APIs, webhooks, background services, and scheduled synchronization jobs.
• Implement OAuth 2.0 and other authentication mechanisms.
• Handle data mapping and transformation between ERP and QuickBooks.
• Troubleshoot synchronization failures, duplicate records, API errors, and data inconsistencies.
• Implement retry mechanisms, logging, monitoring, and error handling.
• Work extensively with SQL Server and relational data.
• Investigate and resolve production integration issues.
• Participate in code reviews and architecture discussions.
• Collaborate directly with U.S.-based developers, product managers, customers, and stakeholders.

• Participate in meetings and technical discussions during U.S. Eastern Time working hours.

   

Required Technical Skills

• 3+ years of professional C#/.NET development experience
• Strong C# programming skills
• .NET 6/7/8 or later
• ASP.NET Core / Web API
• REST API development and third-party integrations
• SQL Server
• Entity Framework / Entity Framework Core
• OAuth 2.0
• JSON and API data transformation
• Background workers and scheduled jobs
• Asynchronous programming (async / await)
• Git
• Strong debugging and troubleshooting skills

ERP & QuickBooks Experience

Experience in one or more of the following is strongly preferred:

• QuickBooks Online API
• QuickBooks Desktop integrations
• QuickBooks Web Connector
• ERP development
• Accounting system integrations
• Customer/vendor synchronization
• Invoice and payment synchronization
• Payroll integrations
• Inventory and purchasing workflows
• CRM-to-accounting integrations
• Financial data synchronization

Previous QuickBooks integration experience is highly preferred.

Nice to Have

• Microsoft Azure
• Azure Functions
• Azure App Service
• Azure SQL
• Azure Service Bus
• Docker
• CI/CD
• GitHub Actions or Azure DevOps
• Microservices
• Message queues
• Redis
• Vue.js, Angular, or React
• Multi-tenant SaaS experience
• Experience modernizing legacy .NET applications

Working Hours — Important

This position requires working according to the U.S. Eastern Time (ET) schedule.

Candidates must be comfortable working U.S. business hours from Ukraine and should be consistently available during the agreed Eastern Time schedule for:

• Daily development work
• Team meetings
• Customer meetings
• Technical discussions
• Production support
• Collaboration with U.S.-based team members

Please apply only if you are comfortable working U.S. Eastern Time hours on a long-term basis.

What We're Looking For

We need an engineer who can take ownership of integrations from beginning to end: understand the business workflow, review third-party API documentation, design the solution, implement it, test it, deploy it, and troubleshoot production issues.

Because this role involves accounting and financial data, accuracy, reliability, data integrity, logging, and robust error handling are critical.

Strong English communication skills are also important because you will regularly communicate with U.S.-based team members and potentially customers.

Do you want to combine business acumen, sales execution and commercial ownership in a role where you help shape how industrial companies buy, contract and scale digital supply chains? 

We're growing rapidly and are now strengthening our Commercial Organisation with a Sales & Contract Manager. In this role, you will drive complex industrial sales and own the commercial and contractual frameworks around our most important customer relationships. 

The role 

As Sales & Contract Manager, you will take ownership of the full commercial process – from early customer engagement to signed agreement and structured handover to delivery teams. 

The role combines sales execution, commercial structuring and contract ownership. You will work closely with Strategic Customer Engagement, Customer Success and Operations, and have direct exposure to senior customers and leadership. 

Key responsibilities 

• Drive and own sales processes with industrial and energy customers, from qualified opportunity to signed contract 
• Lead commercial and contractual negotiations across enterprise agreements and commercial frameworks 
• Structure pricing models and commercial setups tailored to industrial use cases 
• Create, review and own customer contracts and commercial documentation 
• Assess commercial risk, responsibilities and delivery feasibility in every deal 
• Ensure contracts are scalable, risk-aware and aligned with Fieldnode’s operating model 
• Secure governance approvals and structured handover from sales to implementation and customer success 
• Support forecasting, pipeline management and long-term growth strategy 
   

What we are looking for 

• Experience from sales, commercial or contract-focused roles within industry or energy 
• Proven ability to manage complex B2B sales and long-term customer relationships 
• Strong negotiation skills and confidence in senior-level commercial discussions 
• Structured, analytical and commercially driven, with sound business judgement 
• Understanding of industrial value chains and operational realities 
• Ability to engage stakeholders across Maintenance, Supply Chain, Engineering and Operations 
• Fluent in English, written and spoken 
• The role is primarily based in Oslo, with some business travel for client meetings and industry events. 

Why join? 

• A key commercial role in a rapidly scaling industrial technology company 
• Direct impact on how customer agreements are structured and scaled 
• Close collaboration with senior management and strategic customers 
• A pragmatic, execution-focused culture with real ownership 
• Opportunity to shape both your role and Fieldnode’s commercial journey 
• Flat structure and transparent way of working, where your ideas matter  
• A supportive environment where people can grow professionally and take real ownership  

LITSLINK is an international IT company specializing in B2B services and helping businesses build and scale digital products.

We work with clients from the US, Europe, and other global markets, supporting companies with software development, AI solutions, and digital product development.

At LITSLINK we believe in practical learning, mentorship, and growing new talents inside the company.
This internship is designed to give you real hands-on experience in IT sales and help you grow into a Junior Sales Specialist.

About the Internship Program

We are looking for a Trainee Sales Manager who wants to start a career in IT sales and business development.

This program is designed for candidates without commercial experience or with minimal experience, who want to learn how B2B sales work in the IT industry.

Duration: 1–2 months (may be extended depending on results)
Format: Remote / online office
Stipend: $100–200 (depending on candidate skills)

Successful trainees may receive an offer for the Junior Sales Specialist position.

Responsibilities

• Learn the fundamentals of B2B sales and the full sales cycle
• Research and identify potential clients (LinkedIn, Upwork, databases)
• Assist with launching cold outreach campaigns (email, LinkedIn)
• Support lead qualification and CRM management
• Participate in client calls and internal meetings
• Assist with preparing commercial proposals and presentations
• Conduct basic market and competitor research

Requirements

• Interest in sales, business development, and the IT industry
• Proactive mindset and strong willingness to learn
• Good communication skills
• Strong organizational skills and attention to detail
• English level — B2 or higher
• Basic familiarity with LinkedIn, email communication, and Google Workspace / MS Office will be a plus

What You Will Get

• Hands-on experience in real IT sales processes
• Mentorship and guidance from an experienced team
• Understanding of the full B2B sales cycle
• Opportunity to grow into a Junior Sales Specialist
• Flexible remote work format

We provide ad account management services to media buyers and agencies across major advertising platforms. You'll be their main point of contact — the person who knows what's going on, responds quickly, and gets things resolved. Most of your day is chat-based. You need to know the ad ecosystem well enough to give accurate answers quickly.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, occasional video calls when needed
• Onboard new clients, walk them through the service, set expectations, build trust from day one
• Deliver and manage ad accounts, handling appeals, monitor status and spend, handle ID reviews
• Resolve account issues, bans, unlocks, proxy errors and keep clients in the loop throughout
• Identify upsell and cross-sell opportunities, support retention of existing clients
• Track patterns in account performance and client behavior; flag insights that can improve the product or process

• Work closely with other departments

   

Requirements:

• Background in affiliate marketing or media buying - a must
• Understanding how Ad Accounts work from the inside
• B2+ English, written and verbal
• Comfortable working independently across shifts
• Proven ability to take initiative and resolve issues

We Offer:

• Remote work from anywhere
• Unlimited paid vacation days
• 5-day week with weekend shifts (Sat or Sun)
• Working hours: 10:00-19:00 or 11:00-20:00 (Kyiv time)
• 10 paid sick days
• English classes
• Take part in conferences worldwide

About Realityjam
 

Realityjam (Virtual Reality Jam Ltd) is a UK-based game development studio and multiplayer game development platform on a mission to reimagine how games are made and how careers in the industry are built.

Our Industry Access Program is a two-year pathway that empowers the next generation of coders, artists, and creators to forge real careers in game development — without traditional education barriers. Learners work on live MMO titles from day one, earning credits on published games while developing professional-grade skills in a fully remote, community-driven environment.

We are now looking for an experienced Technical Artist, 3D Artist, or Unity Generalist with experience using Blender and Unity as a trainer to join our growing pool of specialist trainers.
 

The Role

As a Game Art Trainer, you will deliver approximately two days of structured, hands-on training per week to cohorts of aspiring game designers and technical artists working through the Realityjam Industry Access Program, during UK business hours. The exact hours are somewhat flexible, the time required can be structured around other commitments.

Your sessions will blend practical instruction with real-world context. Learners are actively contributing to live game projects via our education program, so your teaching will be grounded in production-grade workflows rather than abstract theory. You will report to the Programme Lead and work collaboratively with the wider training team to ensure session content aligns with the programme's curriculum and learning outcomes.

This is a freelance, remote role ideally suited to a working games professional with some experience as an educator who wants to share their expertise, shape the next generation of technical artists, and be part of a movement redefining game development careers.
 

Key Responsibilities

Training Delivery
 

• Deliver one structured training approximately 2 days per week (approx 6 hours per day) covering technical art and 3D modelling fundamentals and advanced workflows.
• Educational content and learning materials have been planned and produced by our team, you'll be required to deliver this content using our own bespoke learning environment.
• Deliver live, remote-first sessions that are practical, engaging, and rooted in industry-standard production pipelines.
• Set and assess learner exercises, portfolio tasks, and project milestones aligned with programme learning outcomes.
• Adapt session content to the varying skill levels and backgrounds of learners across the three programme pathways (Scion Foundation, Published Game, and 2 Years Experience tracks).
   

Learner Support
 

• Provide feedback and guidance to learners on their work, helping them build portfolios that reflect genuine production quality.
• Flag learner progress, attendance, or wellbeing concerns to the Programme Lead in a timely manner.
• Participate in occasional programme team check-ins and trainer briefings as required.
   

Primary Training Tools

Training sessions will be built around the following industry-standard tools, proficiency in both is required; 
 

• Blender

3D modelling (hard surface and organic), UV unwrapping, retopology, rigging fundamentals, baking, and FBX/glTF export for game engines.

• Unity Engine

Scene assembly, asset import pipelines, prefab workflows, materials and shaders, lighting, LOD, and optimisation for real-time game environments.

Desirable Skills & Experience

• Demonstrable professional experience as a Technical Artist or 3D Artist within the games industry, with a strong portfolio of shipped or in-development work.
• Proficiency in Blender
• Deep understanding of real-time art pipelines: polygon budgets, texture atlasing, normal map workflows, PBR materials, and performance optimisation.
• Ability to communicate complex technical concepts clearly to learners at different skill levels.
• Self-directed and reliable — able to plan and deliver sessions with minimal oversight in a remote environment.
• Comfortable working asynchronously and communicating via Discord and remote collaboration tools.
• Previous experience in training, mentoring, or education — formal or informal.
• Familiarity with MMO or online game art pipelines and the specific constraints they involve.
• Experience with Unity's Universal Render Pipeline (URP) or High Definition Render Pipeline (HDRP).
• Knowledge of shader graph, VFX graph, or procedural material creation workflows.
• Interest in game development access, diversity, or community-building initiatives.
• Advanced English reading / writing - conversational level.
   

What We Offer

• A rate of $130 per 8 hour day / $16.25 per hour paid to you as a freelance contractor, minimum 16 hours per week.
• Fully remote delivery with flexible scheduling agreed directly with the Programme Lead.
• The opportunity to shape the technical art skills of the next generation of game developers from day one of their careers.
• Scope for expansion of the role in future.

We are looking for an experienced Group Engineering Manager to lead and scale our engineering teams within a specific area, building a high-performance trading platform. You will be responsible for people leadership, delivery excellence, and technical direction across a hybrid infrastructure.

This role sits at the intersection of engineering, infrastructure, and business, with a strong focus on reliability, performance, and scalability in a latency-sensitive environment.

Responsibilities

• Lead and manage multiple engineering teams (25+ engineers)
• Own delivery, quality, and technical outcomes across your engineering area
• Partner closely with Product, Trading, and Senior Engineering leadership to translate business requirements into technical execution
• Drive engineering strategy and cross-team alignment across the area
• Coordinate architectural decisions and their implementation across teams
• Ensure high availability, performance, and observability of production systems
• Own the area roadmap and resource allocation across teams
• Identify and address systemic technical and organizational risks and ensure the long-term scalability and health of the engineering area
• Hire, onboard, mentor, and grow Engineering Managers and support the development of engineering teams

• Foster a culture of ownership, customer first, and result-oriented

   

Requirements

• 7+ years of professional software engineering experience
• 3+ years in an Engineering Manager role, with experience managing Engineering Managers or Team Leads
• Background in financial systems, trading platforms, or other high-reliability domains
• Strong understanding of backend systems, ideally with hands-on experience in Ruby
• Experience operating systems on AWS (EC2, networking, security, monitoring)
• Experience working with on-premise infrastructure and hybrid environments
• Knowledge of CI/CD pipelines, infrastructure automation, and deployment strategies

• Familiarity with observability tools (metrics, logging, alerting) and performance monitoring

   

Will be a plus

• Experience working with on-premise infrastructure and hybrid environments
• Hands-on experience in Ruby
• Experience with low-latency or high-throughput systems
• Exposure to trading, fintech, or market-data platforms
• Experience scaling teams and systems

• Hands-on experience with infrastructure-as-code tools

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We're looking for a Middle+/Senior Backend Developer - first and foremost a strong, well-rounded backend engineer. The role splits roughly 70/30: 70% designing and maintaining our external integrations (casino operators and partner platforms), 30% general backend/platform work and system design.

🚀 What you'll do

• Design, build, and maintain integrations with casino operators and partner platforms (wallet/transaction APIs, game launch, and reporting contracts), owning the full lifecycle from contract design to production monitoring;
• Build resilient integration layers: retries, idempotency, timeouts, error mapping, and graceful degradation when a third party misbehaves;
• Contribute to core backend services and platform features - APIs, messaging flows, data models, shared modules;
• Take part in slot game development on our game logic platform - implementing game mechanics and mathematics alongside the core team;
• Define and improve integration testing practices: contract testing, mocking/stubs, e2e, and stress/load testing;
• Work closely with Game Logic, Product, and DevOps teams to keep integration contracts stable as the platform evolves;
• Participate in code reviews, technical decisions, and architecture discussions across the backend.

🧩 What you bring

• 3-5+ years of backend development experience with Node.js + TypeScript, including ownership of non-trivial systems;
• Proven experience designing and maintaining external integrations (REST/HTTP, XML/SOAP, RPC-style, or webhook-based);
• Solid understanding of modular, service-oriented backend architecture, ideally from enterprise or scale-up environments;
• Practical experience with message brokers (RabbitMQ or Kafka) and event-driven, queue-based design;
• Strong grasp of integration testing approaches: contract testing, mocking, e2e, and stress testing;
• Confident with PostgreSQL and Redis, CI/CD, Git, and monitoring/observability tools (Grafana, Loki, Tempo);
• Comfortable with AWS, Docker, and Kubernetes for containerized deployments.

💎 Nice to have

• Experience in iGaming, gambling platforms, or RNG/game provider integrations;
• Familiarity with ArgoCD and GitOps workflows.

🎁 Benefits

• 21 vacation days + 2 extra day-offs annually;
• 12 paid sick days;
• Fully remote format - work from anywhere you feel productive;
• Flexible schedule: start your day anytime between 08:00-11:00 CET;
• Fixed budget for health insurance and gym/fitness;
• Provided all required work equipment;
• Zero bureaucracy and direct communication with founders and C-level;
• Minimal meetings, async-friendly workflow;
• Startup energy: fast motion, creativity, and tight-knit communication;
• Business trips and team meetups several times per year;
• Multiple salary payout options (flexible formats);
• …And many more perks unlocked after we hit break-even.

Compliance / AML Manager | Payment Service

Варшава, офіс.
 

Payment Service запрошує Compliance / AML Manager у фінансову команду.

Це роль для спеціаліста, який добре орієнтується в KYC, KYT, AML та crypto monitoring і хоче працювати безпосередньо з реальними compliance-процесами фінансового та криптопродукту.

🔹 Що буде у твоїй зоні відповідальності:

• Збір та перевірка документів клієнтів

• Робота з банками щодо RFI та Recall

• Контроль та ведення статистики Recall Rate

• Підготовка щотижневої звітності для банків

• Написання та редагування compliance-політик: AML, Fraud Prevention, Vulnerable Customers, KYT, EWRA

• Контроль та актуалізація risk profile клієнтів

• Взаємодія з внутрішньою фінансовою та compliance-командою

🔹 Що важливо:

• Від 2 років досвіду у Compliance / AML

• Англійська B2+

• Розуміння KYC, KYT, AML та Crypto Transaction Monitoring

• Досвід роботи з Sumsub або аналогічними KYC/verification-рішеннями буде плюсом

• Досвід у FinTech, Crypto Exchange, Gambling або суміжних фінансових нішах

💰 Умови:

$1,200–2,000 — фінальна компенсація залежить від досвіду та рівня експертизи.
 

Формат: офіс, м. Варшава

🕐 Графік: 11:00–19:00, але може бути гнучким залежно від завантаження.

We are looking for a Senior Casino Product Manager  to own the casino product end-to-end - defining where it goes, why it matters, and ensuring business metrics move in the right direction.

This role is focused on strategy, product discovery, and measurable outcomes. You will work closely with a Product Owner who manages backlog execution and delivery processes, while you remain responsible for product direction, market understanding, player behavior insights, and overall business performance.

You will own the health of the casino product, driving improvements across conversion, retention, monetization, and the overall player experience.

🎯 Responsibilities

• Own and evolve the product vision and roadmap for the casino vertical based on market research, player behavior, and competitive analysis.
• Conduct continuous product discovery through player research, behavioral analytics, transaction data, and game performance analysis.
• Build a deep understanding of player segments and identify the factors influencing user behavior and engagement.
• Monitor industry trends, competitor products, emerging technologies, and new gaming mechanics.
• Take ownership of core business KPIs, including NGR, GGR, conversion rates, retention, churn, ARPU, LTV, reactivation rates, and bonus efficiency.
• Analyze revenue drivers and identify areas where payment fees, provider costs, bonuses, or chargebacks impact profitability.
• Collaborate closely with Retention and VIP teams to improve post-deposit engagement, repeat deposits, and long-term player value.
• Define hypotheses, launch A/B tests, analyze results, and make data-driven product decisions.
• Improve critical user journeys including onboarding, KYC, deposits, withdrawals, game discovery, personalization, and bonus experiences.
• Optimize wallet, multi-currency, and crypto payment experiences in collaboration with Payments and Compliance teams.
• Translate strategic objectives into prioritized roadmaps and clearly defined product requirements.
• Coordinate with cross-functional teams to ensure successful product delivery and continuous optimization.
•  

✅ Requirements

• 5+ years of Product Management experience within iGaming.
• Hands-on experience working with crypto casino products.
• Deep understanding of casino products, bonus mechanics, slots, live casino, player lifecycle, retention, and reactivation strategies.
• Strong analytical skills with experience working with funnels, cohorts, business metrics, and hypothesis validation.
• Ability to independently define product strategy and prioritize initiatives based on business impact.
• Strong UX mindset and proven experience reducing friction in critical user flows.
• Experience working in fast-paced environments with high ownership and autonomy.
• Practical experience with SQL or direct access to analytics and back-office systems.

🧠 Expected Mindset

• Focused on business outcomes rather than feature delivery.
• Thinks in terms of metrics, leverage, and measurable impact.
• Genuinely curious about player behavior and user motivation.
• Can challenge assumptions and adapt decisions based on data.
• Moves quickly, measures results, and continuously iterates.
•  

🎁 What We Offer

• 💰 Competitive compensation package.
• ⚡ Challenging product and technical initiatives that support professional growth.
• 💼 Collaboration with a strong senior-level team.
• 🚀 Minimal bureaucracy, fast decision-making, and flexible processes.
• 🏡 Remote-first environment with the freedom to work from anywhere.
• 🎓 Investment in learning through internal knowledge sharing, external courses, and certifications.
• 🍺 Healthy work-life balance with no overtime and no micromanagement.
• 💻 Modern equipment including MacBook, Starlink, and PowerBank.
• 👶 Bonuses related to maternity leave and childbirth.
• 🔔 Additional internal benefits and perks available to team members.

We are Penalty Crash, a small studio creating casual mobile and web games. We are looking for a 2D artist who not only draws but also brings characters and objects to life in Spine.

Responsibilities:

• Create modern 2D designs for game screens, UI, characters, objects and effects.
• Prepare assets for animation (slicing, rigging, layers).
• Animate characters, objects and UI in Spine 2D (idle, win/lose, transitions, effects).
• Export animations for game engines and coordinate with developers.
• Keep a consistent project style and suggest your own ideas.

Requirements:

• 2+ years of experience in 2D game art (portfolio required).
• Commercial experience in casual, hyper-casual or mobile games.
• Strong Spine 2D skills (meshes, IK, skins, events).
• Photoshop / Illustrator / Figma or similar tools.
• Understanding of current casual game trends: clean, bright, "juicy" style.
• Attention to detail, independence, ability to meet deadlines.

Nice to have:

• Experience with After Effects and VFX for games.
• Understanding of Spine integration in Unity / Pixi.js / Cocos.
• Experience in small teams or freelancing.

We offer:

• Remote work and a flexible schedule.
• Full-time or project-based work, your choice.
• Up to $1500–2000 per month for experienced candidates.
• Interesting game projects with no bureaucracy and direct contact with the client.

Please include a link to your portfolio with Spine animation examples in your application.

Do you want to combine hands-on implementation, operational understanding and long-term customer ownership in a role where you help industrial and energy companies realize real, measurable value from digital supply chains?

The role

You will combine hands-on implementation leadership with long-term ownership of customer success.

Initially, the role spans both Implementation Lead responsibilities and Customer Success Management. Over time, the role is expected to evolve into a Customer Success Director, defining structure, processes and leadership for customer success at scale.

As an Implementation Lead, you should

ensure that industrial and energy customers:

• Are successfully onboarded and implemented
• Achieve clear operational and business value from Fieldnode
• Continue, expand and deepen their engagement over time

Responsibilities – initial phase

• Lead customer onboarding and implementation from contract signature to stable operations
• Act as the primary customer contact during the implementation phase
• Coordinate internal teams across product, commercial and operations
• Translate complex industrial customer needs into structured execution
• Establish implementation playbooks, templates and best practices
• Manage the transition from implementation to long-term customer success

Responsibilities – evolving over time

• Own customer satisfaction, retention and long-term success
• Drive adoption, value realization and continuous improvement
• Define Customer Success KPIs, frameworks and operating models
• Act as a strategic partner to key industrial and energy customers
• Build and lead the Customer Success organization as Fieldnode scales

What we are looking for

• Experience from industrial environments, preferably energy or other asset-heavy industries
• Background in operations, supply chain, maintenance, MRO, engineering or project management
• Understanding of spare parts data, BOMs, drawings, revisions or technical documentation
• Strong ability to lead customers through complex operational and technical change
• Comfortable working both hands-on and at a strategic level
• Strong communication skills and confidence in senior customer dialogues
• Fluent in English, written and spoken
• The role is primarily based in Norway, with some business travel for client meetings and industry events.

Why is this role unique?

• Foundational role shaping how Customer Success works at Fieldnode
• Rare combination of hands-on delivery and strategic ownership
• Direct influence on product direction, commercial growth and customer outcomes
• Clear growth path toward Customer Success Director

Why join us?

• Experienced and collaborative team with strong product and industry expertise
• Flat structure and transparent way of working, where your ideas matter
• A supportive environment where people can grow professionally and take real ownership
• The chance to help shape the future of industrial supply chains and customer success

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv — you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Job Description:

Join our PwC team to collaborate on various projects for some of the most recognized companies worldwide. As a Power Automate Developer, you will support the development and configure pre-built Power Platform solutions (Power Apps, Power Automate) according to guidelines.

Key Responsibilities:

• Design and develop business applications and workflows using Microsoft Power Platform (Power Apps, Power Automate);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Integrate Power Platform solutions with Microsoft services such as SharePoint, Dataverse, and Office 365;
• Troubleshoot, support, and continuously improve existing applications and workflows;
• Ensure efficient and scalable solutions while working independently to solve problems.

Key Requirements:

• Minimum of 2 years of hands-on experience working with Microsoft Power Automate.
• Proven experience in automating workflows using Power Automate.
• Strong understanding of integrations with other Microsoft services such as SharePoint, Dataverse, and Office 365.
• Ability to collaborate effectively with business stakeholders to gather requirements and translate them into technical solutions.
• Skills in troubleshooting, supporting, and optimizing existing Power Automate solutions.
• Strong problem-solving abilities and the capability to work independently.
• English language proficiency at B2 level or higher (mandatory).

Policy statements:
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Playtech‘s Marketplace and Engagement Games Product Team is looking for an experienced Fullstack Team Leader with strong full-stack web development background, excellent communication skills, and a proven ability to lead teams and deliver reliable, maintainable, customer-facing software.

Team Leader will lead the engineering team responsible for two established Playtech products: Marketplace, a casino content management product, and Engagement Games, a real-time gaming campaigns product.

The role combines engineering leadership, people management, and hands-on technical understanding. The Team Lead will guide the team in delivering high-quality full-stack solutions, support technical decision-making, improve engineering practices, and ensure effective collaboration with Product, Architecture, QA, DevOps, Delivery Management, and other teams.

Your influential mission. You will... 

• Lead and coordinate the full-stack engineering team.
• Own day-to-day progress tracking, and risk management.
• Work closely with Product, Architecture, QA, DevOps, Delivery Management, and external teams.
• Converting product requirements and business priorities into clear, well-defined technical tasks and structured delivery plans.
• Participate in solution design, technical discussions, architectural reviews, and implementation planning.
• Ensure effective engineering practices: code review, testing, documentation, CI/CD, observability, and production readiness.
• Mentor and coach engineers through feedback, technical guidance, code review, and regular communication.
• Improve team processes, engineering workflows, release predictability, and overall team efficiency.
• Contribute hands-on when needed in complex investigations, troubleshooting, or critical delivery situations.

Components for success. You...

• Bring 7+ years of professional software engineering experience, preferably in full-stack web development.
• Have 2+ years of experience in a leadership role, such as Team Lead, Engineering Lead, Tech Lead, Development Lead, or similar.
• Demonstrate strong experience with modern JavaScript / TypeScript web applications.
• Possess solid practical knowledge of React, Redux, ES6+, HTML5, CSS3, Node.js, REST APIs, MongoDB, and Redis.
• Have experience delivering customer-facing or business-critical web applications.
• Show a strong understanding of full-stack architecture, performance, testing, CI/CD, and production support.
• Have experience working with highly available, performance-sensitive, distributed, or event-driven systems.
• Are experienced in Agile environments and collaborating with cross-functional and distributed teams.
• Demonstrate strong ownership, accountability, and an engineering leadership mindset.
• Are able to lead people, delivery, and technical discussions effectively.
• Apply good technical judgment and guide teams toward simple, maintainable solutions.
• Communicate clearly with both technical and non-technical stakeholders.
• Show strong planning, prioritization, dependency management, and risk communication skills.
• Have the ability to mentor engineers and support their professional growth.
• Take a pragmatic approach to balancing delivery timelines, quality, and long-term product health.
• Pay high attention to detail and bring a collaborative, constructive approach to feedback and conflict resolution.

You'll get extra points for...

• Experience improving engineering processes, delivery metrics, release predictability, or team performance.
• Experience with frontend architecture, reusable component libraries, design systems, or micro-frontends.
• Experience in gaming, gambling, casino platforms, campaign management, or real-time engagement products.
• Experience with observability, monitoring, logging, and production incident analysis.

Thrive in a culture that values...   

• Technical excellence and engineering ownership.
• Initiative-taking and confident decision-making.
• Strong team environment and the ability work with the most recent market-leading technologies.
• Initiative-taking and confident approach at the workplace.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.
• Active lifestyle and mental well-being, supported through sports classes, master classes, and monthly well-being activities.
• Medical insurance.
• Paid vacation days, sick leaves and national holidays.
• Fully-equipped cosy office space located in the city centre (Gulliver, “Palats Sportu” metro station).

MARKETPLACE & ENGAGEMENT GAMES PRODUCT TEAM

Our team is dedicated to two of Playtech's products - Marketplace, a platform for managing casino content, and Engagement games - a promotional tool for creating and monitoring real-time gaming campaigns. Both products are stable and well-established, with Engagement games offering seamless integration and customization for engaging player campaigns. Marketplace simplifies the management of casino content, providing tools to access marketing assets and manage game certificates. We thrive in a friendly and collaborative environment, engaging in full stack development using JavaScript technologies like React, Redux, ES6+, and Node.js. Some of our responsibilities include maintaining client-facing and server-side applications, writing high-quality, scalable code, participating in the software development lifecycle, collaborating with other departments for ensuring smooth deployments, and refining internal processes.

Tech stack: React, Redux, ES6+, TypeScript, Node.js, MongoDB, Redis, REST APIs.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 5 days on / 2 days off, with rotating days off.
  Three shifts: 15:00–00:00 / 11:00–20:00 / 08:00–17:00.

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.