Jobs at Djinni

We are looking for an experienced L&D Manager who will take ownership of the learning and development function within our logistics operations.

This role is not about running training only — it’s aboutbuilding, improving, and scaling a learning system that directly impacts team performance, operational efficiency, and business results.

We already have a foundation in place, and we’re looking for someone who can elevate it to the next level.

What You’ll Be Responsible For:

• Own and drive the L&D function for dispatch and customer support teams
• Improve and systematize existing training processes, making them scalable and measurable
• Design and implement end-to-end learning solutions (onboarding, upskilling, continuous development)
• Align learning initiatives withbusiness goals and operational KPIs
• Expand training practices tonew roles and departments over time
• Develop and maintain high-quality learning content (SOPs, playbooks, scripts, video training, knowledge base)
• Implement and manage performance-based learning approaches (assessments, certifications, post-training tracking)
• Build and supportIndividual Development Plans (IDPs)
• Partner with team leads and managers to identify skill gaps and development needs
• Analyze team performance and translate insights into actionable learning initiatives
• Ensure measurable impact of training onteam performance and quality metrics

LMS & Learning Infrastructure (AcademyOcean):

• Own and develop the AcademyOcean learning platform
• Structure and optimize learning journeys for different roles
• Manage access, roles, and learning paths
• Track progress, engagement, and learning effectiveness
• Build reporting and analytics to support decision-making
• Continuously improve user experience and learning adoption

What We’re Looking For:

• 2+ years of experience in Learning & Development / Training roles
• Proven experience in logistics companies (must-have)
• Hands-on experience working withdispatch and support team training
• Strong understanding oflogistics operations and workflows
• Experience in building or significantly improving L&D systems
• Ability to connect learning initiatives with business outcomes and KPIs
• Strong stakeholder management and communication skills
• Experience with LMS platforms (AcademyOcean or similar)
• Data-driven mindset and ability to measure training effectiveness
• English — Intermediate+ (confident enough to create training materials and collaborate with an international team)

Why This Role is Interesting:

• High level of ownership and autonomy in shaping the L&D function
• Direct impact on operational performance and team efficiency
• Opportunity to build and scale learning systems, not just maintain them
• Collaboration with operations and leadership teams
• Growth potential as the company expands

We Offer:

• Remote work format or office in Dnipro
• Opportunity to influence multiple business areas through L&D
• Dynamic, fast-growing logistics environment
• Сorporate events, trips and holidays — we are very active

Trinetix is looking for a Junior Delivery Manager. 

About the Role 

We're looking for a Junior Delivery Manager to join a team that builds high-tech solutions for a US client in marketing, consulting and finance. The work is real; the pace is fast, and the learning curve is steep — in the best way. You'll work closely with a Lead Delivery Manager, take on real delivery responsibilities from day one, and grow quickly into the role. 

You'll be close to the product — understanding what's being built, why it matters to the client, and how delivery decisions affect the end result. We're also actively integrating AI into our delivery processes — we'll onboard you on everything, but you need to be genuinely ready to adopt new ways of working. 

This is an ownership role, not a coordination role. You'll be expected to drive delivery outcomes, manage complexity, and take responsibility for what gets shipped. 

Requirements 

• Minimum 1–2 years in project management or delivery support. Not a trainee! 
• Solid understanding of SDLC, scope, time, risk, and quality management basics 
• Hands-on familiarity with Agile/Scrum 
• Product mindset — you care about what's being shipped, not just whether the ticket is closed 
• Ability to gather, structure, and document requirements clearly 
• Strong communication skills — written and verbal, in English.  
• You don't wait to be asked — you spot problems early, raise them proactively, and bring solutions, not just questions 
• Comfortable working in a fast-paced environment where priorities and requirements change regularly 
• High learning drive — this role involves constant growth, and that should excite you, not worry you. 
• Openness to AI-native delivery practices (we'll teach you the tools and approaches). 
• Attention to detail and solid organizational skills 

Nice to Have 

• Experience with US or international clients 
• Background in BA, QA, or software development 
• Exposure to enterprise-level projects 

Responsibilities 

• Define and manage project scope, objectives, and deliverables together with stakeholders 
• Plan and maintain project timelines, milestones, and resource allocation 
• Track project execution and ensure on-time delivery — and proactively escalate when something's off track 
• Stay close to the product: understand what's being built, how it serves the client's business goals, and where quality matters most 
• Identify and mitigate risks before they become problems 
• Manage scope and priority changes throughout the project lifecycle 
• Provide clear, regular status updates to stakeholders 
• Coordinate issue resolution across teams — own the follow-through, not just the escalation 
• Drive continuous improvement in delivery processes 
• Maintain high standards of product quality and client satisfaction 
• Work closely with the Lead Delivery Manager on complex decisions and escalations 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

About us
We are an outsourcing company partnering with fintech and crypto businesses. The Front End Engineer’s role is part of a client project specializing in cryptocurrency exchanges. You’ll join a product development team.

The tech stack: TS, Nuxt 4, Vue3, Tailwild, Ehters.

Responsibilities:

• Frontend Development: Build and evolve complex frontend applications using Vue/Nuxt, ensuring high performance and scalability.
• Full Development Cycle: Own the entire frontend development lifecycle — from architecture and implementation to release and ongoing maintenance.
• Architecture & Technical Strategy: Design and drive scalable frontend architecture and define efficient development approaches aligned with product goals.
• Product Collaboration: Work closely with backend engineers to design and integrate RESTful APIs and ensure seamless product functionality.
• Code Quality & Optimization: Ensure high code quality through testing, cross-browser compatibility, and continuous performance optimization.
• Technology Leadership: Research, evaluate, and introduce new frontend technologies and tools to improve the platform and development processes.

Must Have:

• Experience: 5+ years of experience in frontend development, including hands-on work with the Vue ecosystem as a primary stack.
• Framework Expertise: At least 1 year of hands-on experience working with Vue3 and the Vue ecosystem (including Nuxt and Vue test) in production environments.
• Technical Expertise: Strong knowledge of TypeScript, modern JavaScript, HTML5, and CSS3, with experience building large-scale frontend applications.
• Architecture Ownership: Ability to design scalable frontend architecture and confidently drive technical decisions.
• Problem Solving: Proactive approach to identifying risks, resolving blockers, and improving implementation efficiency.
• Languages: English — B1+ for effective daily communication with clients and team members.

Conditions and Benefits:

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone.
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events.
• Room for ideas and ownership: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.
• Benefits and compensation: Partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.
• Tech-Driven Environment: Work with modern internal tools (no legacy systems).

We are an outsourcing company partnering with fintech and crypto businesses. The Product Manager’s role is part of a client project specializing in cryptocurrency exchange. You’ll join a product development team.

Responsibilities:

Market & Product Analysis:

• Research market trends, user needs, and competitor activity to support informed product decisions.
• Launch and supervise product experiments and changes, monitor results and provide transparent performance insights.
• Periodically engage with the market to validate direction and ensure product–market fit.

Product Vision & Roadmap Management:

• Define and maintain the product vision, ensuring clarity on what is being built and why.
• Create, prioritize, and maintain the product roadmap, aligning it with strategic business goals and long-term product strategy.

Requirements Gathering & Analysis:

• Collaborate with clients, users, and internal stakeholders to gather feedback, clarify expectations, and maintain alignment.
• Translate business objectives into clear business, functional, and technical requirements for the development team.

Backlog Management & Prioritization:

• Prioritize the product backlog based on business value, user needs, and strategic priorities.
• Balance short-term deliverables with long-term initiatives to ensure sustainable product growth.

User Stories, Feature Design & Acceptance:

• Write user stories and participate in feature design to ensure clear understanding of desired outcomes.
• Conduct feature acceptance, ensuring that delivery meets user expectations and business goals.
• Maintain structured, up-to-date product documentation and visualizations to ensure clarity, consistency, and easy access across teams.

Product Metrics & Performance Monitoring:

• Track and analyze key product metrics (e.g., conversions, trading volumes, retention, user complaints).
• Use data-driven insights to inform decisions, measure the impact of changes, and guide continuous product improvement.

Pricing & Monetization:

• Develop, manage, and optimize pricing and monetization models (e.g., commissions, spreads, referral programs).
• Ensure monetization strategies enhance business value while preserving user satisfaction and product competitiveness.

External Partner Communication:

• Communicate with external partners, providers, and affiliates when needed to support product initiatives and integrations.

Cross-Functional Collaboration:

• Work closely with marketing, development, and other teams to coordinate priorities and maintain smooth collaboration.
• Partner with the Project Manager and Teach Lead to deliver product increments, maximize business value, and achieve strategic objectives.

Requirements:

• Experience: At least 4 years of experience as a Product Manager. Proven track record of launching products from scratch or scaling existing ones.
• Domain: +2 years of experience with blockchain, or cryptocurrency products.
• Knowledge: Understanding of crypto-economics and blockchain technologies.
• Methodology: Agile/Scrum methodology.
• Tools: Experience with task management systems such as Jira, Trello, etc and visualization boards as a Miro. 
• Soft skills: Analytical mindset and data-driven decision-making skills and the ability to align teams toward a common goal.
• Languages: Fluency in English (Upper-Intermediate or higher).

Conditions and benefits:

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone;
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events;
• Reliable conditions: Transparent terms, stable compensation, and consistent support;
• Room for ideas: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.

🚀 We’re looking for a Senior Media Buyer (Meta) to build and scale the Meta Ads direction in a fast-growing dating product.

The product is already live, with solid unit economics and growing metrics. At the same time, the direction is still at a stage where you can directly influence strategy, processes, and results.
 

💼 What you’ll do:

• Build and develop the Meta Ads direction from scratch (strategy, structure, testing)
• Work with budgets starting from $200K/month
• Manage the full cycle: launching, optimization, scaling
• Generate and test new hypotheses, creatives, and approaches
• (Optional) participate in hiring and building a team
   

✅ Requirements:

• Mandatory experience with Meta Ads in a dating product (product company only)
• Experience managing budgets from $200K/month
• Strong expertise in anti-ban systems, funnels, compliance, and optimization
• Ability to work independently and take full ownership of results
   

💰 What we offer:

• Base salary: $5,000/month
• Transparent bonus system:
  • $7K+ within the first 3 months
  • $10K+ depending on results
• Opportunity to receive equity / profit share
• Work with large budgets and direct impact on growth
   

⚙️ Conditions:

• Fully remote
• Flexible schedule
• No micromanagement or bureaucracy
• Direct communication with founders, fast decision-making
   

💬 In short:

• Live product + growing metrics
• High level of autonomy
• Opportunity to build and scale a key direction almost from scratch

We are seeking an experienced Head of Product/ СРО to drive strategic growth and optimization of our multi-brand portfolio in the iGaming industry. This role requires a data-driven leader who can manage complex product ecosystems while collaborating across multiple departments to deliver exceptional user experiences and business results.

HOW YOU WILL MAKE AN IMPACT

Strategic brands management

• Develop and implement brands growth strategies for the affiliate program.
• Analyze market competition and identify growth opportunities.
• Optimize brands user experience (UX/UI).
• Introduce new features, automate processes, and enhance products performance.

Collaboration with the Marketing Department

• Develop attractive offers and bonus structures for partners (exclusive bonuses/events).
• Monitor partner performance and segment them based on efficiency.
• Optimize the product for efficient traffic acquisition across different channels.

Analytics and Performance Control

• Track key metrics (LTV, ARPPU, GRR, Dep Sum, churn rate, etc.).
• Work with PBI reports to identify bottlenecks in the product.
• Analyze traffic sources and player behavioral patterns.
• Conduct daily KPI analysis, detect anomalies, and resolve them.
• Collaborate with the analytics team to create dashboards and reports for product insights.

Internal Team Collaboration & Product Team Management

• Work closely with marketing, design, retention, legal, development, finance, and support

teams.

• Define tasks for designers and developers (API integrations, UI improvements).
• Analyze and optimize payment solutions.
• Develop and improve internal product department workflows and cross-team interactions.
• Prioritize tasks for the development and product teams.

Compliance & Security

• Ensure brand compliance with legal department requirements under available licenses.
• Monitor traffic quality and gaming activity.

Innovation & Scaling

• Improve the efficiency of new traffic acquisition channels.
• Ensure timely launches of new brands and features.
• Develop strategies for maintaining and growing existing brands.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years product management with 3+ years in iGaming
• Strong UX/UI and conversion optimization knowledge
• Expertise in gaming metrics (LTV, ARPPU, GRR, churn rates etc.)
• Proven cross-functional team leadership experience
• Strategic thinker with execution focus
• Strong analytical and problem-solving abilities
• Ability to thrive in fast-paced, multi-brand environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced SEO Specialist to launch and scale a content-driven iGaming project — an expert hub focused on casino games and gaming ecosystems. The primary goal is to drive high-quality traffic and convert it into leads for casino brands.

This is not a classic review-based SEO role. The focus is on building a structured, content-led SEO product, including pages around games, mechanics, formats, long-tail keyword clusters, and expert-level content.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- 2–3+ years of SEO experience, including at least 1.5 years in iGaming / betting
- Proven experience with content-driven SEO projects
- Strong understanding of site structure, content optimization, and meta data
- Hands-on experience with On-Page and Off-Page SEO (including grey/white/black hat techniques)
- Advanced use of tools such as Google Search Console, Ahrefs / Semrush, Screaming Frog, and analytics platforms
- Understanding of building SEO strategies beyond traditional review sites, satellites, and cross-brand approaches — focusing on expert content hubs

HOW YOU WILL MAKE AN IMPACT:
- Launch the project from scratch, including defining and executing the SEO strategy
- Collect, expand, and cluster semantic core across games, mechanics, and related user intents
- Design and develop site structure: categories, sections, and landing pages
- Build SEO logic for different page types
- Develop and optimize internal linking structure
- Identify growth opportunities through new keyword clusters and page formats
- Work closely with content:
- Prepare detailed briefs for writers
- Use AI tools where applicable for content generation
- Review, edit, and optimize content for SEO and search intent
- Improve structure and performance of existing pages
- Conduct basic SEO audits and create tasks for developers
- Monitor and control implementation of SEO improvements
- Optimize conversion from traffic to casino brand leads
- Perform competitor analysis and identify best practices
- Build and manage backlink profile using various strategies (white/grey/black hat)
- Implement optimizations to improve visibility in LLM-based search results

WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe.

We are already among the Top 5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage energy consumption, automate charging sessions, and reduce electricity costs.

We are building strong growth through Amazon, D2C, and international marketplace expansion.

Mission

Own the backend mechanics that keep listings live, compliant, and operationally clean.

This is the person who makes Seller Central actually work.

The role is focused on backend operations, catalog integrity, listing health, compliance, and operational problem-solving inside Amazon Seller Central.

This is not a classic Amazon Account Manager role — this is a hands-on operational ownership position.

Preferred Background

Brand-side experience is strongly preferred over agency background.

Key Responsibilities

— Listing creation, updates, and optimization: titles, bullets, descriptions, search terms, attributes, A+ and Premium A+ modules across US and Canada

— Variation management: parent/child structures, variation themes, merges, splits, understanding Amazon variation policies, knowing what should and should not be used for variation themes

— Backend operations: flat file uploads, bulk edits, catalog data integrity, inventory reports

— Brand Registry tools: Report a Violation, communication with Brand Registry support, reporting sellers for violating Amazon policies

— Account Health management: policy compliance, listing suppression prevention, suspension prevention

— Case management: Seller Support cases, escalations to Account Health Manager, Executive Seller Relations, Brand Registry, SAS team

— Compliance management: electrical compliance, country of origin, CPSC requirements

— Image and video assets: technical specifications, uploads, coordination with the creative team

— Marketplace expansion execution: listing duplication, localization uploads, variation rebuilds for Canada and future marketplaces

— Competitor enforcement: variation abuse monitoring and policy violation enforcement

— Automation: building automation for review scraping and other repetitive workflows

— Task management: working inside ClickUp and understanding corporate workflow structure

Hard Skills

— Seller Central: fluent end-to-end knowledge

— Strong flat files and bulk operations experience (no fear of inventory templates)

— Brand Registry, Project Zero, and IP Accelerator workflows

— Helium 10, DataDive, Keepa, Jungle Scout for catalog and competitor checks

— Basic HTML understanding and image specifications knowledge for A+ modules

— Excel / Google Sheets at a strong working level

— English sufficient to write Seller Support cases that actually get resolved

— Proactive mindset: takes initiative beyond the defined scope and is willing to put in extra effort when the work requires it

Soft Skills & Behavior

— Persistent: Amazon support cases often require 3–5 follow-ups before resolution

— Detail-obsessive: one wrong character in a flat file can break the entire listing

— Self-directed: knows when to escalate and when to keep pushing independently

— Documents solutions clearly so the same issue does not repeat

KPIs

— Listing uptime / suppressed listing count

— Account Health Rating

— Time to resolve Seller Support cases

— Number of catalog defects closed

— Successful policy violations enforced against competitors

If you know how to make Amazon Seller Central behave — let’s talk.

From Ukraine to Europe: Nova Post Europe already operates in 16 countries and continues to grow every day.
Our team is united by the desire to move forward, achieve results, and open up new opportunities together.
We are looking for people who want to create more, a large-scale European project born in Ukraine.

About the role

We are looking for a Workforce Manager responsible for forecasting workload, scheduling, and capacity planning across operations.
This role is for someone who works confidently with data and turns it into clear planning decisions.

Your mission

To ensure stable operations and high service levels through accurate forecasting and workforce planning.

Main tasks:
• Forecasting workload (calls, chats, emails, back-office)
• Building and optimizing schedules
• Capacity planning and hiring needs
• Analyzing plan vs actual (shrinkage, occupancy, adherence)
• Adjusting plans based on operational changes

Requirements:
• 2+ years in WFM / Real-Time / Capacity Planning (100+ agents)
• Strong knowledge of Erlang C and workload models
• Experience in forecasting (data, seasonality, trends)
• Advanced Excel / Google Sheets
• WFM systems and BI tools — as a plus
• Strong analytical thinking

We offer:
• Official employment and social guarantees;

• Full provision of work equipment;
• Flexible work format: remote or hybrid;
• International environment and large-scale challenges;
• Real impact on the development of European business;
• Professional growth within the Nova group of companies.
   

It all starts with the first step. Send your resume today — it’s time to make a difference together.

Lead Artist | iGaming

🌍 Remote | Full-time

We're looking for a Lead Artist to take ownership of the visual side of our iGaming projects.

What matters most to us:

• A strong eye for detail and visual consistency
• Ability to lead and inspire a creative team
• Responsibility and a proactive attitude
• Open to feedback and always looking to improve

What you'll be doing:

• Leading the art direction across slot game projects
• Creating and owning art from ideation to final delivery
• Overseeing the full visual pipeline
• Setting and maintaining quality standards for the entire art team on the project
• Reviewing and giving constructive feedback on team members' work
• Helping build a consistent visual style for each project

Sound like a fit? We'd love to see your work. Share your CV and portfolio!

As a Senior Cloud Solution Architect at Lindt & Sprüngli, your primary goal is to design and implement cutting-edge cloud solutions, leveraging Microsoft Azure as the main hyperscaler. You will play a pivotal role in driving cloud adoption, ensuring scalability, reliability, and security for our clients' mission-critical systems.

Responsibilities

The Senior Cloud Solution Architect is a key member of the Infrastructure Team, responsible for leading the design, architecture, and deployment of cloud solutions, with a focus on Microsoft Azure. This role requires a strategic mindset, hands-on technical expertise, and the ability to collaborate effectively with cross-functional teams and stay abreast of emerging technologies.

Skills

Must have

Technical Skills:

Master's Degree in Computer Science, IT, or similar field

6+ years of commercial experience;

2+ years of experience on a SA or similar role

Proven experience in designing and implementing complex, scalable, and secure cloud solutions on Microsoft Azure for enterprise-grade solutions (e.g. Cloud

Adoption Framework, Well-Architected Framework, ).

Hands-on experience with a broad range of Microsoft Azure cloud services (IaaS, PaaS, Networking, Security, Data Services).

Experience with SAP solutions, containerization principles (e.g., Kubernetes, Docker), identity management, and data analytics and AI (e.g. Fabric, Databricks,

Foundry) is a plus.

Proven experience designing hub-and-spoke topologies, cross-premises networking solutions in a hybrid-cloud environment (DNS, routing, VPN, ExpressRoute, Firewall).

Expertise in Infrastructure as Code (e.g., Terraform, ARM) and architectural principles for CI/CD.

Soft Skills:

Strong problem-solving skills and attention to detail.

Strong commitment to quality, attention to detail, and continuous improvement.

Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues across various cloud components.

Excellent communication, presentation, and leadership skills, with the ability to articulate complex technical concepts to diverse audiences.

Nice to have

German / French / Italian / Spanish

You will work directly with the marketing team and support research, analytics, and execution across our education brands.

This role is ideal for someone analytical, structured, and ambitious — who wants to understand how marketing really works behind the scenes in a product company.

What You Will Do

Market & Audience Research

• Conduct market research in the global Health & Fitness niche
• Analyze competitors, positioning, funnels, and offers
• Study target audience segments and customer behavior
• Collect and structure insights for strategic decisions

Analytics & Performance Support

• Assist in analyzing marketing funnels and campaign performance
• Work with performance marketing data (traffic, CTR, CPA, ROAS, LTV)
• Support reporting and dashboard preparation
• Help identify growth opportunities based on data

Strategy & Product Marketing Support

• Support go-to-market research for new education products
• Assist in defining ICP and value propositions
• Help structure hypotheses for testing
• Participate in marketing planning sessions

Who We’re Looking For

• English level: B2  (mandatory)
• 6 moth –1 year of experience in digital marketing (internships/freelance count)
• Strong analytical mindset
• Interest in performance marketing and product strategy
• Basic understanding of digital marketing channels
• Comfortable working with spreadsheets and structured data
• Attention to detail and ability to work independently

• Strong desire to grow into a Marketing Strategist

   

What You’ll Get

• Real experience in an international product company
• Exposure to full-cycle marketing and product launches
• Mentorship from experienced marketers
• Fast professional growth
• Opportunity to grow into a Marketing Strategist role

We are hiring a Recruiter to support our team growth in Ukraine.

The role is focused on full-cycle recruitment and close daily work with hiring managers in a high-load environment.
 

Responsibilities
 

• Full-cycle recruitment: sourcing, screening, interviews, offer preparation
• Active candidate search using direct sourcing, LinkedIn, job boards, and referrals
• Working with roles of different complexity and seniority
• Close cooperation with hiring managers on role requirements and priorities
• Taking ownership of vacancies and being responsible for hiring results
• Maintaining candidate database and recruitment stages in ATS 
• Tracking recruitment progress and funnel metrics
• Candidate communication from first contact to start date
   

Requirements
 

• 3+ years of experience in recruitment / talent acquisition
• Experience with full-cycle hiring 
• Hands-on sourcing skills
• Experience working with ATS systems 
• Ability to work with recruitment metrics and basic analytics
• Strong communication skills 
• High level of responsibility and focus on results
• Ability to work under high workload and changing priorities
• English level B1 or higher
   

Will be a plus
 

• Experience with technical or engineering roles
• Experience in miltech or related industries
   

What We Offer
 

• Official employment under Ukrainian labor law
• Hybrid work format with office in Kyiv
• Mobilization deferment option (бронювання)
• Medical insurance
• Individual English lessons

Join a fast-growing EV charging company ranked Top 3 on Amazon in the U.S. — and help shape how thousands of customers experience our product every day.

At EVIQO, we’re building the future of electric mobility by making EV charging simple, reliable, and accessible.

As we scale across North America and Europe, we’re looking for a Customer Support Manager who will take ownership of customer experience and play a key role in improving how support works at scale.

About the Role

This is a hands-on role for someone with experience in customer support or customer success who is ready to go beyond handling tickets.

You’ll own customer interactions, work closely with product and engineering teams, and directly influence how we improve both our support processes and product experience.

You’ll also develop strong expertise in EV charging technology and become a trusted product expert for our customers.

Your Responsibilities

• Own customer communication across email and phone (phone is the primary channel)
• Ensure timely, high-quality resolution of customer inquiries
• Handle more complex support cases and drive them to resolution
• Provide technical guidance on EVIQO EV chargers
• Collaborate with Product, R&D, and Marketing teams
• Share customer insights to improve product and user experience
• Contribute to improving support processes, documentation, and knowledge base
• Help refine support templates and internal workflows

Who We’re Looking For

• 1–3+ years of experience in customer support or customer success
• Experience working with US-based clients would be a strong advantage
• Strong communication skills and a customer-first mindset
• Comfortable handling technical questions and complex cases
• Interested in developing expertise in a hardware/tech product
• Well-organized, attentive to detail, and proactive
• Able to work independently and take ownership
• English — Upper-Intermediate or higher (B2/C1)

Basic understanding of electrical systems is a plus — but not required. We’ll teach you everything you need to succeed.

Working Hours

• Start at 18:00 Kyiv time (8-hour shift)
• Schedule: Tuesday–Saturday
• Covers full US (PST) working day

• Evening shifts (not night shifts)

   

What We Offer

• Competitive compensation + performance-based bonuses
• Real impact — your work directly shapes customer experience
• Growth opportunities within the support and product teams
• Learning & development budget (including English courses)
• 20 working days of paid vacation + paid sick leave
• Sports, wellness, and mental health support
• Remote-first culture: flexibility, autonomy, and trust

About EVIQO

We are EVIQO Technologies — a brand redefining the EV charging industry.

We create innovative solutions that make electric vehicle charging faster, more convenient, and cost-efficient. Today, EVIQO is one of the most promising brands in the U.S. market, outperforming even Tesla across several key metrics.

Our products have over 1,950 verified reviews on Amazon with an average rating of 4.7/5., and have been featured by leading media such as Forbes, The New York Times, Car and Driver, ZDNET, and others.

In 2024–2025, we received multiple Best EV Charger awards and recognition from Motor Trend.

Our mission is to make home EV charging simple, safe, reliable, and accessible — turning sustainable energy into a practical reality for everyone.

About the role

We’re looking for a Performance Affiliate Specialist who can build long-term partnerships and drive measurable business results with our affiliate partners. Experience working with Amazon platform is a strong advantage.

What you’ll do

• Identify and onboard new affiliate partners to drive additional sales on Amazon platform (CPA model: using Amazon Attribution, Amazon Associates tags)
• Track and analyze affiliate performance metrics (CTR, CVR, MoM, WoW) and optimize results
• Build affiliate sales forecasts and align with partners to achieve targets
• Develop and implement incentive programs for affiliate partners
• Manage Amazon Creator Connections and coordinate content production

• Launch and scale influencer collaborations (YouTube, TikTok) to drive sales and create new creatives

   

Who we’re looking for

• Results-driven professional with a strong focus on growth and sales targets
• Proactive communicator who can identify opportunities and expand partner networks
• Organized manager capable of handling multiple streams without losing quality
• Creative thinker who brings ideas to improve partnerships and brand reach
• Results-driven professional with a strong focus on growth and sales targets
• English B2+ (written and spoken)

• Experience with Walmart, BestBuy, or Home Depot platforms is a plus

   

Working hours

• 9:00–18:00 (Monday–Friday)
• Central European Time

Why join us

• Work on a fast-growing international product (US market)
• Direct impact on revenue and business growth
• Opportunity to scale affiliate partnerships and channels
• Innovative product in a rapidly growing EV market