Jobs

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a software development company that builds and maintains custom digital products for international clients. The company works with web and mobile technologies and focuses on delivering scalable, high-quality software solutions.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.
 

About the Role:

We're looking for an experienced engineering leader - or a strong full-stack engineer ready to step into leadership - to take ownership of technical direction, team quality, and architectural standards across multiple product teams.

This is a hands-on leadership role. You'll be close to the code and architecture decisions while also mentoring engineers, participating in hiring, and communicating with international clients.

Whether you're an experienced Tech Lead looking to grow into a broader role, or a strong full-stack developer with natural leadership qualities - we'd love to talk.

What You'll Do:

- Define and guide technical direction across projects, ensuring scalable and maintainable architecture

- Review and support architecture decisions made by development teams

- Mentor engineers and help teams improve their technical skills and processes

- Participate in technical hiring: interviews, candidate evaluation, team building

- Collaborate with project managers and stakeholders to align technical decisions with business goals

- Communicate with US-based clients - explain architecture decisions, join calls when needed

- Identify and address bottlenecks in development processes

What We're Looking For:

- 5+ years in software development, including experience in a technical leadership or senior individual contributor role

- Strong hands-on background in full-stack web or mobile development

- Experience with system architecture and technical decision-making

- Natural leadership qualities - ability to mentor engineers and improve team efficiency

- Comfortable participating in hiring and evaluating technical candidates

- Strong communication skills - able to explain complex technical topics clearly to both technical and non-technical audiences

- Fluent English (written and spoken)

-Familiarity with AI tools or AI integrations in production software
 

We're open to strong full-stack engineers with leadership potential who are ready to step into a broader technical role for the first time.

Technology Stack
Engineering teams in the company work with the following technologies: React; React Native; Node.js; Python; Flutter.
The CTO will oversee teams working with these technologies and ensure architectural consistency and technical quality across projects.

Nice to Have:

- Previous experience in a formal leadership role (Tech Lead, Head of Engineering, or similar)

- Experience in service-based or outsource IT companies

- Track record of scaling or mentoring engineering teams

- Experience establishing or improving engineering processes
 

What We Offer: 
- Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
- Fully remote work.
- English lessons to support professional communication .
- Paid vacation and sick days.
- Opportunity to influence the technical direction of the company.
- Long-term collaboration with international projects.

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit your resume through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency!

Our client is a global leader in infrastructure software, specializing in enterprise API management and digital integration.

They are looking for a strong Senior Java Developer to help build and scale a cloud-native platform powering modern API ecosystems.

About the Position:

We are hiring a Senior Java Developer to contribute to the design and development of a high-load, distributed platform focused on API orchestration and integration.

You’ll work on microservices, cloud infrastructure, and platform components, while collaborating with cross-functional teams and mentoring junior engineers.

Working Hours:

Aligned with Ireland timezone (GMT/IST)

Responsibilities:

• Design and develop backend services and APIs using Java
• Build and enhance microservices and platform components (API gateways, data layers)
• Contribute to architecture decisions and system design
• Work within Kubernetes and containerized environments
• Ensure code quality, testing, and best engineering practices
• Collaborate with QA/SDETs on test automation and coverage
• Participate in code reviews and technical discussions
• Monitor system performance using observability tools (Prometheus, Grafana, OpenTelemetry)
• Identify bottlenecks and optimize system performance and scalability
• Mentor junior engineers and support team growth

Requirements:

• 5+ years of experience in backend/platform engineering
• Strong proficiency in Java (mandatory)
• Experience with distributed systems and microservices
• Solid understanding of:
  • Multithreading, memory management, performance tuning
  • API design (REST, gRPC) and integration patterns
• Hands-on experience with:
  • Redis/Valkey, MongoDB, PostgreSQL
  • Kubernetes and containerization
  • Cloud-native environments
• Experience with monitoring & observability tools
• Strong debugging, problem-solving, and communication skills
• Experience working in Agile teams
• Mentoring experience is a plus

Benefits:

• 100% Remote
• Competitive USD compensation
• Flexible working hours
• Home office setup provided
• Work in a global, product-driven environment

Join the team and build scalable systems powering modern digital ecosystems!

Location: Remote
Contract Type: B2B
Work Model: Fully Remote, Agile Teams

What You’ll Do

• Define & Communicate QA Strategy – Create quality strategies that align with project requirements and architecture.
• Design Test Architectures – Build robust, reusable automation frameworks for frontend, backend, API, and end-to-end testing.
• Select & Integrate Tools – Choose the right testing tools (Cypress, Playwright, Selenium, REST Assured, etc.) and integrate them with CI/CD pipelines.
• Collaborate Early – Partner with architects, developers, and product managers to embed quality in design (shift-left).
• Create & Review Test Cases – Define test coverage strategies and acceptance criteria; provide feedback on developer-authored test cases.
• Enable Developers – Mentor developers to implement effective automated tests and quality gates.
• Address Non-Functional Testing – Ensure performance, security, and resilience testing are planned and executed.
• Leverage AI in QA – Pilot Agentic AI tools to help define, validate, and automate test cases.
• Multi-Project Involvement – Work strategically across several initiatives without owning day-to-day execution.
• Drive Continuous Improvement – Measure and evolve QA processes, tooling, and practices.
   

Required Skills & Experience

• 7+ years in test automation, QA architecture, or quality engineering.
• Hands-on expertise with automation frameworks for web (Playwright, Cypress, Selenium) and API (Postman, REST Assured).
• Familiarity with performance testing tools (JMeter, k6).
• Strong CI/CD integration skills (GitHub Actions, GitLab CI, Azure DevOps, Jenkins).
• Proficiency in at least one scripting/programming language (JavaScript/TypeScript, Python, C#, Java).
• Strong understanding of microservices, distributed systems, and cloud environments (AWS/Azure).
• Proven experience designing quality strategies for complex solutions.
• Curiosity about the development process — eager to understand how software is designed, implemented, and deployed to ensure quality from the start.
• Excellent communication skills for collaborating with both technical and non-technical stakeholders.

Highly Desired Skill: AI-Driven Quality Engineering

• Proven ability to leverage AI tools (e.g., LLM-based assistants, test generation frameworks) to enhance QA processes
• Define and institutionalize AI-assisted QA methodologies, including guidelines, governance, and evaluation criteria
• Apply AI effectively in test strategy design, test planning, and test case generation (functional, integration, and non-functional)
• Use AI to accelerate risk analysis, coverage optimization, and defect prediction
• Implement and oversee AI-assisted test automation (including self-healing tests, intelligent selectors, and code generation)
• Evaluate and integrate AI tooling into the QA ecosystem (CI/CD pipelines, test management, observability)
• Ensure quality, traceability, and maintainability of AI-generated artifacts
   

Soft Skills That Matter Here

• Analytical Clarity – Able to read requirements and architecture, then translate them into logical, complete test strategies.
• Influence Without Authority – Guide developers and teams toward better quality practices through collaboration, not command.
• Multi-Project Agility – Confident working across 2–3 projects at a time without losing focus on quality outcomes.
• Experimentation Mindset – Curious and proactive in testing new tools, including AI, to advance QA capabilities.

Why Join Us

• Shape the quality approach for mission-critical products.
• Work with teams that believe quality is everyone’s responsibility.
• Lead with autonomy, influencing product and technical direction.
• Experiment with cutting-edge QA approaches, including AI-assisted testing.
• Fully remote, flexible schedule, minimal bureaucracy.
• Join a supportive, professional culture where your voice matters.

If you’re a QA leader who wants to shape testing strategies, empower developers, and explore new frontiers in automation and AI, we’d love to talk.

We are seeking an expert Front-End Engineer (Contractor) with deep experience building and maintaining high-traffic, large-scale WordPress websites, especially on platforms such as WordPress VIP, Altis, or similar enterprise-grade hosting environments.

This contractor will focus on modern WordPress development using Gutenberg, block themes, and React, including upgrading legacy themes into modern block-based architectures.

This is a remote contractor role intended for professionals based in the Philippines, with required collaboration overlap with U.S. Pacific Time.

Key Responsibilities

- Develop, upgrade, and maintain Gutenberg/block-based WordPress themes.

- Modernize legacy PHP-based themes into React-driven Gutenberg/block themes.

- Build reusable WordPress blocks, components, and patterns aligned with the design system.

- Implement SEO best practices, accessibility improvements, and performance optimizations.

- Work on UI enhancements for high-scale, high-traffic WordPress environments.

- Implement pixel-perfect UI from Figma or similar tools.

- Ensure responsive, accessible, and cross-browser compatible front-end interfaces.

- Integrate front-end components with WordPress APIs.

- Use AI tools for coding, debugging, and generating tests.

- Follow modern Git workflows and participate in code reviews.

Required Qualifications

- 3+ years front-end engineering experience.

- 2+ years modern WordPress development experience.

- Strong experience with high-traffic WordPress sites on WordPress VIP, Altis, or similar.

- Expert knowledge of Gutenberg, block themes, and WordPress theming.

- Advanced React and JavaScript/TypeScript skills.

- Strong CSS Skills (CSS3, SASS/SCSS, BEM, responsive/mobile first)

- Experience with build tools (Webpack, Vite, or similar) and modern bundling/transpilation workflows

- Understanding of accessibility standards (WCAG/ARIA)

- Strong understanding of SEO and performance optimization.

- Knowledge of REST API integrations.

- Comfortable using AI tools for development.

Preferred Qualifications

- Experience with design systems and automated testing.

- Familiarity with CI/CD workflows.

- Experience working with distributed teams.

- Experience working with Google Tag Manager (GTM)

Contract Details

- Contractor role, remote

- Must overlap with U.S. Pacific Time.

- Full-time

Our Technological R&D Center is where innovation takes shape. It’s the heartbeat of our technical evolution, where we don’t just follow trends — we define how they work within the Apple ecosystem. 

As a Senior Research Engineer, you will work in a cross-functional squad with engineers and researchers, where you can blend deep engineering research with high-impact commercial delivery, without the friction of bureaucracy. Your research won't just sit on a shelf; it will power the next generation of MacPaw products.

In this role, you will:

• Research and implement technical solutions for on-device AI model execution on macOS
• Build functional prototypes and adapt them to the evolving requirements. You will bridge the gap between R&D hypotheses and stable, high-performance technology
• Develop internal tools and frameworks for the TR&D team to accelerate the testing of new AI approaches and facilitate the early adoption of innovative technologies across MacPaw
• Partner with AI researchers, designers, and product teams to clarify technical details, define edge cases, and propose architectural solutions in high-uncertainty environments
• Conduct deep-dive sessions for the engineering team on research findings, document successful implementation cases, and act as a technical expert in joint projects with academic institutions

Skills you’ll need to bring:

• Strong knowledge of the Apple ecosystem, with a deep focus on macOS internals (app sandboxing, XPC services, system daemons, etc.)
• Profound background with Swift/Objective-C and experience with architectural design for complex, high-performance systems
• Ability to find solutions for undocumented technical challenges (e.g. reverse engineering techniques or exploring low-level system behaviors)
• Experience in hypothesis validation, performance benchmarking (RAM/CPU/Battery), and documenting research findings into clear technical reports
• Practical experience in building functional application prototypes from scratch and bridging the gap between an idea and a stable POC
• Upper-intermediate English & fluent Ukrainian
   

As a plus:

• Basic understanding of ML concepts (embeddings, tokens, LLM architecture)
• Practical experience with Python
• Experience working with MLX or CoreML
• Background in product-focused companies

What We Offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

Description

GlobalLogic is seeking a Senior Software Engineer to contribute to a sophisticated medical technology platform. This role is designed for a full-stack developer with a strong focus on high-level execution across frontend, backend, and AWS cloud environments. You will be responsible for developing and maintaining complex software features using Vue.js, Python, and Node.js. Working as part of a dedicated team, you will handle complex technical tickets and provide mentorship to mid-level engineers while ensuring software reliability in a regulated healthcare context.

Requirements

• Professional Experience: 5+ years of software engineering experience in a full-stack capacity.
• Technical Proficiency: Strong expertise in Python and Node.js development specifically within AWS environments.
• Frontend Expertise: Extensive experience with Vue.js is highly preferred, including familiarity with migrating from Vue 2 to Vue 3.
• System Architecture: Understanding of multi-region SaaS architectures and the integration of distributed services.
• Regulated Industry Knowledge: Proven experience delivering software within regulated environments (e.g., healthcare or medical technology) is a significant advantage.
• Collaboration: Strong ability to work within a dedicated engineering team, aligning with technical leads and business analysts on product goals.

Job responsibilities

• Full-Stack Development: Drive the implementation of features across the entire application stack, including high-performance web interfaces and scalable backend services.
• Backend & Cloud Services: Develop and optimize backend logic using Python and Node.js within AWS infrastructures.
• Frontend Contribution: Build and maintain modern user interfaces with a strong preference for Vue.js (versions 2 and 3).
• Backlog Execution: Take ownership of items within the project backlog, ensuring technical requirements are translated into stable production code.
• Complex Problem Solving: Tackle senior-level technical tasks, including performance optimizations and the remediation of complex system issues.
• Mentorship: Provide technical guidance and peer support to other developers on the team to maintain high execution standards.
• Quality Standards: Ensure all contributions meet the rigorous quality and safety standards required for regulated product delivery.

Who we are 

We are a Ukrainian multiproduct company for more than 500.000 clients from 120 countries.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers’ experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Product that needs your engagement 

Mobion is a cloud-based white-label platform for ride-hailing and corporate transport services. Launched in 2016 by Devart, it supports operators in 6+ countries and has handled over 20 million rides for 4M+ users and 500K drivers.

Our ecosystem includes rider and driver apps, a real-time dispatch system, admin dashboards, and branded web portals — all backed by a secure, scalable Azure infrastructure. We offer both SaaS and franchise models to help partners grow fast across regions.

Your future team of professionals 

You will become part of a dynamic Mobion Backend Team, where we value ownership, curiosity, and collaboration. The team consists of four Backend Developers and shares a strong feedback culture and growth mindset — we don’t just build features, we solve real problems.

Impact you will make 

This role focuses on building scalable, reliable, and high-performance backend solutions for white-label and SaaS platforms. You will be responsible for designing, developing, and maintaining server-side systems, ensuring smooth integration with client applications and third-party services.

• Implement new technologies and engineering practices to optimize development processes and improve product quality.
• Define and maintain the overall system architecture, establish design patterns, and ensure technical decisions align with business objectives.
• Design, develop, and maintain scalable and secure APIs.
• Optimize database queries and improve overall system performance.
• Monitor, analyze, and proactively improve system reliability and performance.
• Investigate, troubleshoot, and resolve production issues in a timely manner.
• Enhance and maintain CI/CD pipelines and deployment processes.
• Provide mentorship, technical guidance, and coaching to team members.

Skills we are looking for 

• 5+ years of experience in backend development using Node.js.
• Experience working with SQL and NoSQL databases, including schema design and query optimization.
• Solid understanding of API design and hands-on experience with API integration (RESTful services).
• Experience using version control systems, particularly Git.
• Familiarity with project management tools, such as Jira or similar.
• Experience with cloud platforms and application deployment (AWS, GCP, Azure, or equivalents).

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Management Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

About the project: We’re looking for a Senior AI Engineer to join a digital transformation initiative at a leading global private equity firm. The project focuses on building AI-driven solutions — including document AI and LLM-based systems — to automate insights extraction from complex financial materials and support investment decision-making, valuation, and due diligence workflows.

About the role: You’ll design and build end-to-end AI systems: LLM pipelines, RAG architectures, and automated evaluation frameworks. Responsibilities include fine-tuning models, designing accuracy and hallucination evaluation metrics, and integrating AI solutions into core business processes. The role combines deep ML/LLM expertise with the ability to translate model outputs into actionable business insights.

Requirements:

Must have:

• Strong Python and ML ecosystem experience (PyTorch / TensorFlow / Hugging Face)
• Ownership of agent-based systems
• Hands-on experience with LLM systems (fine-tuning, evaluation)
• Solid understanding of RAG architectures
• Cloud platforms and Docker

Nice to have:

• Knowledge of finance or private equity domain
• MLOps experience
• Business analytics understanding
• Background in finance, consulting, or technology projects
• Experience with production multi-agent systems

Benefits:

• Paid vacation and sick leave
• Official state holidays — 9-11 public holidays per year
• Professional growth through challenging projects and the opportunity to master new technologies
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support programs (discounts, healthcare, legal assistance)
• Paid external training, conferences, and professional certifications aligned with business goals
• Internal workshops, seminars, and English classes
• Corporate library with paper and e-books

This position is not open to U.S.-based applicants.

If this role sounds like a match, apply now and send us your CV.

PromoRepublic is an AI-first franchise marketing platform helping multi-location brands grow across North America, Australia, and the UK.

We work with franchise systems where success depends on aligning corporate marketing teams, franchise operators, and distributed location networks at scale. These are operationally complex customers with meaningful ARR, multiple stakeholder layers, and high expectations around execution.

We're hiring a Senior Customer Success Manager to own a portfolio of enterprise and strategic mid-market accounts.

This is a senior individual contributor role with real commercial responsibility. You'll lead renewals, executive relationships, expansion conversations, and retention strategy across Tier 1 and Tier 2 franchise brands. The accounts are large enough that customers expect strategic partnership, not account maintenance.

You will not be micromanaged. You will be expected to own outcomes.

If you've historically been the person your CS team relies on for difficult accounts, escalations, or high-stakes renewals, this role was designed for you.

What You'll Own

Enterprise Account Management

Own a portfolio of Tier 1 and Tier 2 franchise brands, typically operating across 50–500+ locations.

You'll manage relationships across both:

- corporate marketing leadership

- distributed franchise operator networks

You'll independently lead:

- QBRs and executive reviews

- renewal negotiations

- retention strategy

- expansion conversations

- stakeholder alignment across complex buying groups

Key stakeholders often include:

- CMOs

- marketing directors

- franchise operations leaders

- digital transformation owners

- regional support teams

You should be comfortable operating in environments where priorities are political, fragmented, and commercially sensitive. You are expected to lead customer strategy proactively and commercially.

Commercial Ownership

You'll own renewal execution end-to-end across your portfolio, including:

- forecasting

- commercial positioning

- stakeholder alignment

- procurement coordination

- legal coordination when required

- executive escalation management

You'll partner closely with Account Executives on expansion opportunities, but identifying and shaping growth signals inside the account is part of your role.

Strong commercial judgment matters here.

You should be comfortable:

- handling difficult renewal conversations

- pushing back on weak churn narratives

- reframing value under pressure

- identifying upsell timing

- protecting long-term account health without over-discounting

Onboarding and Activation

You'll lead onboarding for enterprise accounts with a focus on achieving measurable time-to-value across complex franchise networks.

You'll define and monitor activation milestones such as:

- location rollout progress

- feature adoption

- content publishing consistency

- engagement trends

- operational usage patterns

You'll intervene early when adoption slows or rollout risk emerges.

Enterprise onboarding at PromoRepublic is not template but framework-driven. You'll build success plans aligned to the customer's actual franchise marketing objectives, operational structure, and rollout realities.

Health, Retention, and Escalation Management

You'll maintain accurate portfolio health visibility and surface risks early with a clear point of view.

We expect senior CSMs to:

- diagnose root causes, not just report symptoms

- use data to support recommendations

- drive cross-functional alignment internally

- manage escalations calmly and structurally

You'll work directly with:

- Product

- Engineering

- Finance Ops

- Support

- Sales

- Legal

- CEO

especially when customer friction impacts retention, adoption, or expansion potential.

You own NRR performance across your portfolio.

Team Contribution and Strategic Influence

As a senior member of the CS organization, you'll help shape how enterprise Customer Success operates at PromoRepublic.

This includes:

- refining playbooks

- documenting repeatable enterprise motions

- improving escalation workflows

- mentoring less senior team members informally

- contributing operational insight into product and customer strategy

You'll get support from the Head of Product and Customer Success on strategic accounts and executive-level customer initiatives.

Who You Are

You likely have:

- 5+ years in B2B SaaS Customer Success

- experience owning enterprise or strategic mid-market accounts

- a track record managing six-figure ARR customers

- experience navigating multi-stakeholder environments independently

You are commercially credible and operationally disciplined.

You've likely:

- led difficult renewals successfully

- managed executive escalations

- defended value during churn risk situations

- sourced expansion opportunities from existing accounts

- operated without needing close supervision

You should be comfortable presenting to executive stakeholders without relying on scripts or heavily structured talking points.

Strong candidates are:

- analytically grounded

- highly organized

- calm under pressure

- strategically minded

- operationally reliable

Experience with the following is a strong advantage:

- franchise or multi-location businesses

- martech or social media platforms

- agency ecosystems

- adoption analytics

- AI-enabled CS workflows

English proficiency must be C1 or above, Spanish - B2.

What Success Looks Like

Success in this role is measured clearly.

Core metrics include:

- NRR at or above target across your portfolio

- renewal forecast accuracy within 10%

- executive engagement across Tier 1 accounts

- expansion and referral pipeline sourced from your book

- activation and adoption performance

We value proactive ownership, strong judgment, and consistent execution.

Key Relationships

Reports to the Head of Product and Customer Success.

Works closely with:

- Account Executives

- Product

- Engineering

- Finance Ops

- Support

Executive sponsor involvement from leadership is available for strategic moments, but day-to-day customer ownership remains with you.

What We Offer

- A senior IC role with meaningful ownership from day one

- Direct influence on product direction through customer insight

- A CS organization actively investing in AI-enabled operational scale

- Distributed international team across Europe, Ukraine, the US, and beyond

- Fully remote work environment

- Compensation aligned with senior SaaS CSM benchmarks in your market. Salary consists from base and bonuses.

- Possibility to grow to Head of Customer Success

Why This Role Exists

Enterprise franchise customers are operationally messy by nature:

- multiple stakeholders

- distributed execution

- uneven adoption

- competing incentives

- long renewal cycles

They need a CSM who can operate commercially, strategically, and operationally at the same time.

That is the role.

If you enjoy complex accounts, executive conversations, structured problem-solving, and building long-term customer value in high-accountability environments, we'd like to speak with you.

Playson is a leading iGaming supplier operating in multiple regulated markets, delivering engaging casino content and advanced technology. We’re a fast-growing, tech-driven company that values innovation, autonomy, and ownership. At Playson, we welcome people who are curious, proactive, and passionate about solving complex challenges at scale.

We are ISO/IEC 27001 certified and committed to maintaining a robust security and compliance posture across all our operations.

About the Role

We are looking for a Security Lead to strengthen Playson’s information security framework and drive continuous improvement of our security culture. This role combines technical expertise, investigative focus, and process leadership - ensuring that our systems, data, and people remain secure, compliant, and resilient.

What will you be doing?

Information Security & Compliance

• Maintain and continuously improve the ISO/IEC 27001:2022 Information Security Management System (ISMS).
• Foster a strong Security-First mindset across the organization.
• Work closely with the CTO, Head of IT, and DevOps to enhance internal security controls.
• Conduct internal audits, risk assessments, and coordinate certification renewals.
• Update security policies and controls in line with ISO 27001, GDPR, and relevant international frameworks (e.g., NIST CSF and NIS2 principles where applicable).
  Manage integrations and alerting within Datadog SIEM, CrowdStrike, Cloudflare, and Google Workspace.
• Support DLP implementation and maintain central tracking of security events.
• Document risks, incidents, and corrective actions to ensure continuous compliance.

Incident Response & Investigation

• Lead investigations into security incidents such as phishing, data leakage, or unauthorized access.
• Collect and analyze digital evidence across systems (CrowdStrike, Cloudflare, Google, Slack).
• Maintain and enhance incident response playbooks and escalation workflows.
• Collaborate with HR, Legal, and IT teams during internal investigations.
• Produce post-incident reports and recommend remediation measures.

Endpoint & Access Security

• Manage MDM systems (Zoho MDM, Endpoint Central) and ensure full compliance for macOS endpoints.
• Maintain CrowdStrike Falcon configurations and endpoint posture enforcement.
• Oversee SSO, MFA, and 2FA enforcement across services (Google SSO, DUO Mobile, 1Password).
• Implement Just-in-Time (JIT) privilege elevation and regular admin access reviews.
• Perform Quarterly RAS Access Management Reviews.

• Maintain a consistent audit trail for access management throughout the year.

   

To succeed in the role, you will have:

• 3+ years of experience in information security, IT audit, or digital investigations.
• Solid understanding of ISO 27001, GDPR, and modern security frameworks (NIST CSF / NIS2).
• Hands-on experience with SIEM / EDR systems
• Proven ability to manage SSO, MFA, DLP, and MDM environments.
• Strong communication skills in English (B2 or higher).
• Analytical mindset, integrity, and attention to detail.

Preferred additional qualifications:

• Certifications: CISSP, CISM, CEH, ISO 27001 Lead Auditor, AWS Security Specialty.
• Experience with Zero Trust, PAM, DLP/CASB, or SOAR platforms.
• Forensics experience.
• Experience in designing awareness programs or running phishing simulations.

What you get in return:

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

The recruitment process includes the following steps:

1. HR Interview (30-45 mins)

2. Technical interview with Service Desk & Security Lead (60 mins)

3. Final Interview with CTO and People Business Partner (60 mins)

TJHelpers is committed to developing strong engineering teams through mentorship, real project experience, and our “Helpers as a Service” model. We provide structured growth, hands-on practice, and a supportive environment where engineers can evolve quickly and meaningfully.

We are looking for a Senior Fullstack Developer (Technical Consultant) to join our team and help design, build, and scale modern web products across fintech, AI, telecommunications, healthcare, automation, and other fast-growing domains.

This role is ideal for an engineer who is equally confident working across frontend and backend development, participates in hands-on implementation, and contributes to architecture, technical planning, and consulting-driven engineering decisions.

Responsibilities

• Design, develop, and maintain scalable frontend and backend solutions for modern web applications 
• Build and improve user-facing features, APIs, integrations, and business logic 
• Participate in architecture design, technical planning, and engineering decision-making 
• Develop responsive, maintainable, and scalable frontend applications using modern frameworks and reusable component architecture 
• Build reliable backend services, APIs, and integrations using scalable backend technologies and integration patterns 
• Work with databases, external services, and third-party platforms 
• Collaborate closely with product, design, QA, DevOps, and engineering teams 
• Improve system performance, maintainability, scalability, security, and user experience 
• Participate in and lead code reviews, technical discussions, and engineering best practices initiatives  
• Diagnose and resolve complex issues in products and production environments 
• Transform product requirements into practical technical solutions and architectural decisions 
• Contribute to long-term technical strategy and platform evolution 

Requirements

• Strong commercial experience as a Fullstack Developer with hands-on work across both frontend and backend systems 
• Strong knowledge of modern JavaScript and/or TypeScript 
• Experience with frontend frameworks such as React, Next.js, Vue, or similar technologies 
• Understanding of frontend architecture, state management, and scalable UI patterns 
• Experience developing backend services and APIs using Node.js/TypeScript, Java, .NET, or similar backend technologies 
• Strong understanding of REST APIs, integrations, authentication, and client-server architecture 
• Experience working with relational and/or NoSQL databases 
• Understanding of software architecture principles, component-based design, and maintainable application structure 
• Experience with cloud platforms such as AWS, GCP, or Azure 
• Experience with Docker, testing, debugging, Git, and CI/CD pipelines 
• Ability to work independently, make technical decisions, and clearly communicate trade-offs and architectural choices 
• Strong problem-solving skills with a focus on reliability, maintainability, and production quality 
• English level: B2 or higher 

Nice to Have

• Familiarity with Kubernetes and modern deployment workflows 
• Experience with GraphQL, messaging systems, or event-driven architecture 
• Understanding of frontend performance optimization and modern rendering approaches 
• Understanding of performance optimization, observability, and production support practices 
• Experience with design systems, frontend architecture, or scalable UI platforms 
• Familiarity with AI products, data-intensive systems, or third-party platform integrations 
• Experience participating in technical consulting, solution design, or tech leadership initiatives 

What We Offer

• Work on real-world products across multiple industries and domains 
• Opportunity to participate in technical discovery, architecture, and solution design 
• Collaboration with strong engineers, tech leads, architects, and product teams 
• Clear growth path toward Tech Lead, Solution Architect, or Engineering Lead roles 
• Open engineering culture focused on ownership, transparency, and continuous improvement 
• Long-term projects, flexible schedule, and fully remote work opportunities

Description

GlobalLogic is seeking a Senior Business Analyst to join a dedicated team delivering a sophisticated medical technology platform. This role focuses on the development and maintenance of high-fidelity software across frontend, backend, and mobile environments. You will serve as the essential link between business requirements and technical execution, ensuring that all product enhancements are well-defined and ready for the engineering team within a highly regulated framework.

Requirements

• Professional Experience: 5+ years of experience as a Business Analyst in a software development environment.
• Medical/Regulated Industry: Proven experience delivering software within a regulated environment (e.g., healthcare or medical devices) is highly preferred.
• Project Scope: Deep familiarity with complex systems involving web-based platforms (Vue/Python) and native mobile applications (iOS/Swift).
• Execution Focus: Strong ability to manage requirements for concurrent workstreams, including usability enhancements and performance optimization.
• Communication: Exceptional verbal and written communication skills for effectively coordinating with distributed teams and stakeholders.
• English: advanced

Job responsibilities

• Requirement Documentation: Translate high-level business needs into detailed, developer-ready user stories and functional requirements.
• Backlog Management: Take full ownership of backlog hygiene, ensuring tasks are clearly defined, prioritized, and ready for development.
• Acceptance Criteria: Define comprehensive acceptance criteria to ensure all deliverables meet strict quality standards and pass internal review gates.
• Product Quality: Support the quality analysis function for regulated product changes, ensuring compliance with medical software standards.
• Cross-Functional Coordination: Collaborate with architects and technical leads to align on project intake and delivery goals across web and mobile platforms.

🚀 About Us

We’re building a next-generation iGaming platform where data drives everything-from player experience to risk management and growth.

We move fast, ship often, and rely heavily on real-time insights, AI, and experimentation. Now we’re looking for a Senior BI Analyst to take our data capabilities to the next level.

💡 The Role

This is a high-ownership, hands-on role where you’ll design and build the entire BI layer of the company.

You won’t just create dashboards-you’ll shape how we understand players, optimize revenue, detect fraud, and scale intelligently.

You’ll work across the stack:

• Data pipelines
• Data models
• Tableau dashboards
• AI-driven insights
• Privacy-first analytics (MPC)

🧠 What You’ll Own📊 Tableau & BI (Your Core Playground)

• Build and scale Tableau dashboards people actually use
• Own everything from data modeling → visualization → performance
• Create dashboards for:
  • Player behavior & retention
  • LTV & segmentation
  • Bonus / promo performance
  • Fraud & risk signals
• Push Tableau to its limits (LOD, APIs, embedded analytics, RLS)

🔗 Data Integration (Messy → Clean → Powerful)

• Bring together data from everywhere:
  • Gaming engines
  • Payments
  • CRM & marketing tools
• Build robust ETL/ELT pipelines
• Create clean, scalable data models that analysts love

🤖 AI-Driven Insights

• Work closely with data science to:
  • Put ML models into production dashboards
  • Surface predictions (churn, LTV, risk)
• Experiment with:
  • Automated insights
  • Natural language querying
  • Real-time anomaly detection

🔐 Privacy & MPC (Where It Gets Interesting)

• Help us implement privacy-first analytics
• Work with Multi-Party Computation (MPC) and secure data sharing
• Enable insights across partners without exposing raw data

🤝 Work Across the Company

• Partner with:
  • Backend engineers (data pipelines, APIs)
  • Frontend/product teams (tracking, features)
  • BI analysts (insights & reporting)
• Turn messy business questions into clean, scalable data solutions

⚙️ Build It Right

• Set standards for:
  • Data quality
  • Dashboard performance
  • BI best practices
• Introduce versioning, testing, CI/CD for BI if it’s missing

🛠️ What You BringMust-Have

• 5+ years in BI / Data / Analytics Engineering
• Deep Tableau expertise (not just charts—architecture & performance)
• Strong SQL + solid data modeling skills
• Experience working with multiple messy data sources
• Python (or similar) for data work
• Experience with cloud data warehouses (Snowflake / BigQuery / Redshift)

Big Bonus Points

• iGaming / betting / high-scale transactional experience
• Experience embedding ML into BI
• Exposure to privacy tech / MPC
• Familiarity with modern data stack (dbt, Airflow, etc.)
• Real-time data experience

🧠 How You Work

• You take ownership-no waiting for perfect specs
• You care about impact, not just output
• You can talk to engineers and business stakeholders
• You simplify complexity and make data usable

🎯 What You’ll Impact

• Faster, better decisions across the company
• Improved player retention & revenue
• Smarter fraud detection
• A BI stack that actually scales

🎁 What You Get

• Real ownership (you’ll shape the BI function)
• Work on AI + modern data stack + privacy tech
• Fast-moving, no-bureaucracy environment
• Competitive salary + flexibility

🎲 Why This Role is Different

Most BI roles stop at dashboards.

This one doesn’t.

You’ll be building a modern data brain for the company-combining:

• BI
• Data engineering
• AI
• Privacy-first analytics

Уявіть, ви відповідаєте за бекенд high-load платформу в найкращому iGaming продукті. Шукаємо Tech Lead: strong backend, message brokers, повний ownership. Ви вирішуєте, створюєте, впроваджуєте. Ми надаємо ремоут і найкращі умови ринку.

Main Responsibilities

– Lead technical decision-making and shape the architecture of our high-load, microservices-based platform

– Stay deeply hands-on, contributing to the codebase daily and setting the standard for engineering excellence

– Design, develop, and maintain scalable backend services powering our gaming platform

– Continuously optimise systems for performance, latency, and reliability in a high-throughput environment

– Collaborate closely with a distributed team to deliver new features end-to-end

– Drive and participate in code reviews, ensuring high-quality, maintainable, and efficient code

– Conduct architectural reviews and guide the team toward best practices and scalable solutions

– Tackle complex business and technical challenges with pragmatic, innovative approaches

– Mentor engineers through example, sharing knowledge and raising the overall technical bar

– Participating in on-call rotations within the squad to ensure the reliability and availability of our systems

Mandatory Requirements

– Solid experience with Node.js/TypeScript is ideal, but we also welcome experts in other OOP languages such as Java, Python, C++, C#, or Go.

– Strong understanding of asynchronous programming techniques

– Experience with distributed systems and messaging systems (Apache Kafka, gRPC)

– Knowledge of relational databases (MySQL, PostgreSQL), columnar databases (ClickHouse), and NoSQL technologies (DynamoDB, MongoDB)

– Skilled in developing and maintaining end-to-end and unit tests

– Proven track record of developing production-ready solutions

– Degree in Computer Science or related field

Nice to Have

– Experience with large-scale microservices architecture.

– Good ground knowledge of Kubernetes

– Familiarity with cloud providers (especially AWS)

– Understanding of application security and industry best practices

– Understanding of enterprise development patterns

– Active performance observation

– Gambling domain experience

We offer

Competitive Salary: We offer a competitive salary, subject to annual performance reviews

Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

Flexible Schedule: We offer a flexible work schedule to accommodate your needs

Remote Work: Choose to work remotely, providing greater flexibility and comfort

Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

Financial Support for Life Events: We provide financial support during special life events

Professional Development: Get reimbursement for professional development courses and training

International exposure: Attend industry expos, team gatherings & global meet-ups

B2B contracts

Recruitment process

1. HR interview (30-45mins)

2. Interview with a Product Owner (60mins)

3. Technical interview with live coding (90mins)

4. Final Interview with C-level (60 mins)

🌎 Akvelon is a USA-based software engineering and consulting company with offices across the USA, Poland, Serbia, Mexico, and Ukraine. We partner with global technology leaders and Fortune 500 companies to build enterprise platforms, AI/ML solutions, cloud systems, and large-scale digital products.

Project Description:

We are hiring a Senior Data Scientist for a fast-growing US product company operating in the digital identity, authentication, and fraud prevention space.

The platform processes billions of requests annually and serves enterprise customers across fintech, banking, healthcare, e-commerce, gaming, payments, and marketplace industries.

The team is focused on building production-grade AI/ML systems that improve trust, security, authentication flows, and customer experience at massive scale. This role involves close collaboration with ML 
Engineers and Engineering teams on experimentation, model monitoring, production analytics, and data-driven decision making.

You’ll work in a high-impact environment where machine learning systems directly influence product performance, fraud prevention strategies, and customer experience optimization.

Responsibilities:

• Develop, validate, and optimize machine learning and statistical models
• Design experiments and evaluate model performance using rigorous statistical methods
• Collaborate with ML Engineers on deployment pipelines and production workflows
• Monitor deployed models for drift, reliability, and performance degradation
• Build dashboards and monitoring systems for ML observability
• Provide actionable business recommendations based on model performance
• Work with raw datasets and optimize data workflows together with Data Engineering teams
• Communicate findings to both technical and non-technical stakeholders
• Mentor team members and contribute to best practices for production ML systems

Requirements:

Must-have:

• 5+ years of commercial experience in Data Science / Applied ML
• Strong Python expertise (pandas, scikit-learn)
• Strong background in statistical modeling and experimentation
• Advanced SQL skills and experience with Snowflake
• Experience working with production ML systems
• Experience monitoring deployed ML models (drift, retraining, performance analysis)
• Proficiency with cloud platforms (AWS)
• Experience collaborating with ML Engineers and cross-functional teams
• Strong communication and stakeholder management skills
• Upper-Intermediate+ English
• Master’s or PhD in Statistics, Computer Science, Data Science, or related field
• (or equivalent experience).

Nice-to-have:

• PyTorch or TensorFlow
• GenAI / AI observability / telemetry systems
• Looker or similar BI/dashboarding tools
• API and deployment workflow knowledge
• Experience mentoring engineers or data scientists
• R, Java, or Go exposure

Working Conditions & Benefits:

• Paid vacation and sick leave
• Overlap with PST timezone through 10 AM PST
• Official state holidays — 9-11 public holidays per year
• Professional growth through challenging projects and the opportunity to master new technologies
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support programs (discounts, healthcare, legal assistance)
• Paid external training, conferences, and professional certifications aligned with business goals
• Internal workshops, seminars, and English classes
• Corporate library with paper and e-books

This position is not open to U.S.-based applicants.
 

Ready to work on production-grade AI systems with real business impact? Apply now and join our team.