Jobs

Location: Remote
Employment: Full-time
Start: ASAP
Rate: up to $7.5 /hour
 

Location restrictions: EU

About the Role

We are looking for a Manual QA Engineer with solid hands-on experience in web application testing and practical knowledge of Playwright.

The role is primarily focused on manual testing, but you should be comfortable working with Playwright for existing automated tests and basic test automation tasks.

Requirements

• Commercial experience as a Manual QA Engineer
• Strong knowledge of manual testing methodologies
• Experience with functional, regression, smoke, and exploratory testing
• Ability to create and maintain test cases, checklists, and bug reports
• Experience testing web applications
• Experience with API testing using Postman, Swagger, or similar tools
• Hands-on experience with Playwright
• Understanding of browser DevTools and client-server architecture
• Experience with Jira or similar bug-tracking systems
• English — B2 or higher
• Ability to start ASAP

Responsibilities

• Perform manual testing of web applications
• Execute functional, regression, smoke, and exploratory testing
• Create and maintain test documentation
• Identify, reproduce, document, and track defects
• Test APIs and integrations
• Work with Playwright tests and support basic test automation
• Collaborate with developers and other team members
• Participate in release testing and verification

We Offer

• 1100-1200$
• Fully remote work
• Full-time workload
• Long-term cooperation
• ASAP start

Your Project: Hily

Hily is a dating app that allows users to be truly themselves and enjoy dating as they are. On Hily, users become part of a community where people find genuine connections and meaningful relationships.

The app ranks among the Top 5 dating apps in the U.S. by downloads, competing with market leaders such as Tinder and Bumble.

Hily today: 40M users, 1.5B likes sent, 50M+ matches annually.

You Will

• Build and optimize payment routing across PSPs / MIDs and test scenarios (fallback, cascading, smart routing) across main products.
• Raise approval rate across all geos and products, and scale billing to handle new volume.
• Find LTV growth points through billing: billing models, retry logic, pricing, etc.
• Analyze cohorts and the impact of billing on retention.
• Launch and manage MIDs and build the legal-entity structure for different products and geos.
• Work with descriptors, MCC, and risk profiles, and manage relationships with providers, acquirers, and banks.
• Connect billing to new products and funnels, and quickly spin up new MIDs to support scaling.
• Set up payments for different business models (subscription / one-off / hybrid).
• Control key metrics (approval rate, chargeback rate, refund rate, VAMP / fraud indicators) and build an alerting system.
• Reduce chargebacks and fraud without losing revenue.
• Run billing projects end-to-end and sync with marketing, product, and finance.
• Prioritize the work that delivers business results.

We'll Have a Match If You

• Have 3+ years in a similar role in a subscription business.
• Have hands-on experience with payment systems and payment orchestration platforms.
• Have a solid understanding of subscription economics and how to work with LTV.
• Have experience with MIDs, billing models, and antifraud.
• Have strong billing analytics skills: metrics, cohorts, and impact on LTV / retention.
• Have full-cycle chargeback and dispute management experience (alerts, reason codes, scheme programs).
• Are data-driven in decision-making and able to balance revenue growth against risk.
• Have high ownership and proactivity — you see opportunities and act, you don't wait for tasks.
• Have English at Upper-Intermediate or higher.

Will Be an Advantage

• Hands-on rule-setting in antifraud tools.
• Knowledge of card-scheme dispute programs (Visa VDMP/VFMP, Mastercard ECM).
• Comfort with BI tools (Tableau, Superset, Looker) and writing technical requirements for developers.
• Experience running A/B tests.
• Effective use of AI tools in day-to-day work.

Your Journey

Message from the recruiter  → TA  Interview  →  Tech Interview  →  Final interview  →  Job offer

Type of Cooperation

• Office in Kyiv, remote

Why appflame?

• Involvement in Ukrainian products that compete with the world's best players.
• The ability to implement your own ideas — not the feeling of a cog in the system.
• Meaningful and useful products, created not just for shareholders to earn money.
• A sense of yourself among your people who are charged with results.
• Work with the global market and a huge audience.
• Direct contact with Snapchat, Meta, Google, Apple, and access to their best practices.
• Well-established processes and no barriers to growth within the company.
• Transparent evaluation of work based on personal performance indicators.
• Powerful social package and fair compensation.

We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.

We are looking for an experienced Media Buying Team Lead to join our team and take ownership of performance marketing operations across Tier-1 European markets.

This role is a great fit for a strong performance marketing professional who already has experience leading media buyers, understands acquisition economics, and is ready to take the next step in their career.

You will initially lead the media buying function at the Team Lead level, with a clear opportunity to grow into the Head of Media Buying role as the team, budgets, and acquisition operations scale.

HOW YOU WILL MAKE AN IMPACT

• Lead the day-to-day work of the Media Buying team, including priorities, performance, workload, and campaign execution;
• Develop and execute media buying strategies across Tier-1 European markets together with the wider marketing team;
• Manage and optimize multi-channel paid acquisition campaigns across Meta Ads, Google Ads, TikTok Ads, Programmatic/DSP, Push & In-App traffic, ASA, UAC, and other relevant channels;
• Take ownership of media planning, budget allocation, campaign performance, and forecasting;
• Manage and gradually scale significant advertising budgets while maintaining profitability and sustainable growth;
• Monitor and improve key performance metrics, including CAC, CPA, CPI, CPL, ROAS, ROI, ROMI, LTV, Payback Period, and Contribution Margin;
• Mentor and develop Media Buyers, helping the team improve campaign quality, testing velocity, and overall performance;
• Work closely with Creative, Analytics, CRM, Product, and other teams to improve acquisition and retention results;
• Build and improve scalable media buying processes, reporting, and operational frameworks;
• Ensure accurate attribution, tracking, and data collection across acquisition channels;
• Continuously test new audiences, creatives, channels, GEOs, and acquisition approaches;
• Identify new growth opportunities and turn successful experiments into scalable acquisition channels;
• Gradually take broader ownership of the media buying function with the opportunity to grow into the Head of Media Buying position.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 4+ years of experience in Media Buying;
• Previous experience as a Media Buying Team Lead, Performance Team Lead, Senior Media Buyer with team management responsibilities, or in a similar role;
• Hands-on experience managing and scaling paid acquisition campaigns;
• Experience leading, mentoring, or coordinating Media Buyers;
• Proven experience working with Tier-1 European markets;
• Experience managing significant advertising budgets and responsibility for campaign profitability;
• Strong track record of scaling successful acquisition campaigns;
• Experience in highly competitive industries, preferably iGaming or Sports Betting;
• Strong understanding of acquisition economics, including CAC, CPA, CPI, CPL, ROAS, ROI, ROMI, LTV, Payback Period, Revenue Attribution, Cohort Analysis, Funnel Optimization, and Retention Impact;
• Strong analytical skills and confidence working with performance data;
• Ability to combine hands-on campaign management with team leadership;
• Strong communication and stakeholder management skills;
• Motivation to develop from a Team Lead into a Head of Media Buying and gradually take ownership of the entire function;
• Upper-Intermediate English level or higher.

REQUIRED SKILLS

• Meta Ads;
• Google Ads;
• TikTok Ads;
• AppsFlyer, Adjust, Kochava, Singular, or similar attribution platforms;
• Google Analytics 4 (GA4);
• Google Tag Manager (GTM);
• Meta Conversion API (CAPI);
• Server-side tracking;
• Postback integrations;
• Attribution and analytics systems.

WILL BE A PLUS

• Experience launching and scaling acquisition strategies for mobile-first products;
• Experience with Programmatic/DSP, Push, In-App, ASA, or UAC;
• Experience working with influencer and performance partnership channels;
• Experience building or restructuring a Media Buying team;
• Strong understanding of marketing automation and CRM-driven acquisition initiatives;
• Experience with advanced experimentation and incrementality testing;
• Previous experience gradually taking ownership of a performance marketing or acquisition function.

CAREER GROWTH

This position is designed as a potential next step toward becoming Head of Media Buying.

As the function grows, we expect the Team Lead to gradually take ownership of broader areas such as acquisition strategy, budget planning, team structure, hiring, performance forecasting, cross-functional processes, and overall media buying profitability.

Successful performance in the role can lead to promotion to Head of Media Buying with full ownership of the media buying function.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave — because your rest matters.
• Competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: we’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a CRM Team Lead to become a key member of our dynamic team. In this role, you will be responsible not only for developing and executing CRM and retention strategies but also for leading and mentoring a team of CRM specialists to achieve ambitious business goals.

HOW YOU WILL MAKE AN IMPACT

- Build and develop CRM and retention strategies for casino products
- Develop player lifecycle campaigns: onboarding, retention, reactivation, churn prevention, loyalty
- Create segmentation strategies and personalized communication flows
- Analyze CRM performance metrics including retention, LTV, ARPU, NGR, churn, CTR, and conversion rates
- Optimize communication funnels and player engagement strategies
- Collaborate with Product, VIP, BI, Content, and Dev teams
- Manage and mentor the CRM team
- Conduct 1:1 meetings, performance reviews, and team coaching
- Set KPIs and monitor team performance
- Oversee CRM campaigns across Email, SMS, Push, Onsite, and Messengers
- Work with automation and trigger-based campaigns
- Launch and optimize A/B tests
- Prepare technical tasks for BI and development teams
- Participate in CRM platform improvements and implementations

WHAT WILL HELP YOU SUCCEED IN THE ROLE

- 3+ years of CRM experience in iGaming
- 1+ year of leadership or team management experience
- Strong understanding of player lifecycle and retention mechanics
- Experience working with Tier-1 / European GEOs
- Hands-on experience with CRM platforms and campaign management
- Strong analytical skills and understanding of CRM metrics
- Experience with multichannel communication strategies
- Ability to work in a fast-paced startup environment
- Strong communication and organizational skills
- English level: Intermediate+ or higher

HOW WE WILL KEEP YOU SMILING

- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!

- We offer unlimited vacation days, and we provide sick leave of paid.

- We are ready to offer relocation support for candidates.

- A competitive compensation that values the skills and experience you bring.

- Employee referral bonus and gifts for your special days.

- Financial support in 50% for learning expenses to help you in your professional growth!

- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.
Our team of 150+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.
We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.
 

We are looking for a 2D Animator to join a dedicated partner project, who will play an important role in bringing games to life through high-quality, engaging, and performance-optimized animation.
 

You will work closely with Art Leads, Art Directors, Game Designers, and Developers, creating animations across different areas of the game - from characters and environments to game symbols, backgrounds, and VFX.
 

Responsibilities
— Create animations in Spine 2D across all areas of the game, including characters, backgrounds, game symbols, and VFX
— Work closely with Art Leads, Game Designers, and Developers to understand animation goals and implement them into the game
— Receive and incorporate feedback from Art Leads and Art Directors to meet the creative and technical expectations of the project
— Support developers throughout the game development process
— Optimize animation assets to ensure smooth game performance
— Create resource-efficient animations that maintain high visual quality and performance, particularly for mobile devices
— Collaborate effectively with the team and maintain clear communication throughout the development process
— Contribute creative ideas and help push the quality and believability of animation in slot games to a new level
 

Requirements
— 3+ years of proven experience as a 2D Animator
— 1.5+ years of experience with After Effects
— 1.5+ years of experience with Spine 2D
— Strong working knowledge of Adobe Photoshop
— Experience with character animation, environments, and transitions
— Strong eye for detail, composition, color, and lighting
— Clear understanding of animation best practices, including optimization, layering, and project structure/hierarchy
— Proactive and collaborative approach to work
— Creative, passionate, and detail-oriented mindset with the ability to multitask and prioritize
 

What we offer
— Competitive market-level compensation in the iGaming industry
— Opportunity to work on high-quality slot games for the global market
— Fully remote format
— Collaboration with experienced Art, Game Design, and Development teams
— Opportunity to influence the visual quality and animation style of our games
— Dynamic environment with room for creative growth and professional development
 

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.
 

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.

We are looking for a Drop Hunter / PBN Specialist who will be responsible for finding, evaluating, and acquiring high-quality expired and auction domains for SEO projects.

This role is ideal for someone who understands domain research beyond basic metrics and can independently assess domain quality, identify risks, and discover opportunities that can significantly impact SEO performance.

You will work closely with the SEO team, helping scale projects through high-quality domains used for PBNs, satellites, redirects, and other SEO initiatives.

WHAT YOU WILL DO

• Search for expired and auction domains for SEO purposes

• Analyze backlink profiles, anchor texts, domain history, redirects, and spam indicators

• Evaluate domains using Ahrefs, Majestic, SpamZilla, Wayback Machine, GSC, and other tools

• Identify domains suitable for PBNs, satellites, redirects, and SEO projects

• Purchase domains through auctions, registrars, and backorder services

• Monitor domain quality and identify potential SEO risks

• Detect footprints and ensure safe scaling of domain networks

• Collaborate closely with SEO specialists and link-building teams

• Assist in expanding and maintaining PBN infrastructure

• Research new acquisition opportunities and market trends

• Automate repetitive tasks and improve research workflows where possible

WHAT WE ARE LOOKING FOR

• 3+ year of experience in Drop Hunting, Domain Research, or PBN-related SEO activities

• Experience working with expired domains, auctions, and backorder platforms

• Strong understanding of backlink profile analysis and domain quality assessment

• Experience using Ahrefs, Majestic, SpamZilla, Wayback Machine, and similar tools

• Understanding of SEO metrics and risk factors when evaluating domains

• Basic knowledge of HTML and CSS

• Experience working with WordPress

• Ability to work independently and take ownership of results

• Strong analytical thinking and attention to detail

• Proactive and results-oriented mindset

NICE TO HAVE

• Experience in iGaming, Betting, or Gambling niches

• Experience working with Tier-1 markets

• Hands-on experience building and managing PBN networks

• Experience managing large-scale domain portfolios

• Knowledge of automation tools, scripts, or AI-assisted workflows

• Basic knowledge of Python or other automation solutions

• Understanding of advanced SEO and link-building strategies

WHY JOIN US

• Work alongside an experienced iGaming SEO team

• Access to proprietary automation tools and internal processes

• Opportunity to work with Tier-1 markets and highly competitive niches

• Real impact on project growth and SEO performance

• Fast professional development and learning opportunities

• Ability to influence processes and propose new ideas

• Minimal bureaucracy and micromanagement

• Flexible remote work environment

• Performance-based bonus system with direct connection to business results

• Clear growth opportunities as the SEO department expands

Job Description

Required Hard Skills (The "Must-Haves")

· Expert C/C++: 3+ years of experience in strictly kernel-mode software development.

· WinDbg Mastery: Ability to perform "post-mortem" debugging without symbols for third-party conflicts, and live kernel debugging using VMWare/Hyper-V/KDNET. You must be comfortable analyzing stack traces, register states, and trap frames.

· Windows Internal Knowledge: Deep understanding of:

• IRQLs (Interrupt Request Levels) and DPC/Dispatcher mechanics.
• Memory Management (Paged vs. Non-Paged pool, MDLs).
• Synchronization primitives (Spinlocks, Mutexes, Pushlocks).

· File System Filters: Proven experience with the Filter Manager Model (FltMgr) and Minifilter drivers (FltRegisterFilter, Pre/Post operation callbacks).

· EDR/Security Driver Experience: Familiarity with:

• ObCallbacks (ObRegisterCallbacks).
• Process/Thread/Image Load Notify routines (PsSetCreateProcessNotifyRoutineEx, etc.).
• Avoiding deadlocks when injecting logic into high-frequency system paths.

Preferred Skills (The "Nice-to-Haves")

· Reverse Engineering: Proficiency with IDA Pro or Ghidra to analyze potential conflicts with third-party drivers (e.g., Antivirus conflicts causing the crash).

· x64 Assembly: Ability to read disassembly to pinpoint the exact instruction causing the fault when source lines are ambiguous.

· WHQL/WHCP: Experience with the Windows Hardware Compatibility Program signing process (in case the fix requires re-certification) and Microsoft Virus Initiative program

Job Responsibilities

Write kernel and Driver software that can reach the internals of the operating system.

· Implement novel collection and protection techniques.

· Write robust driver infrastructure.

· Optimize for extreme performance constraints.

· Research uncharted territories of the Windows kernel, drivers, APIs, and internal mechanisms.

· Crash Dump Analysis: Perform deep-dive analysis of kernel memory dumps (Minidumps and Complete Memory Dumps) to identify the root cause of the crash (e.g., race conditions, stack overflows, invalid memory access, IRQL violations).

· Reproduction & Isolation: Design stress tests and verification procedures to reliably reproduce the BSOD in a controlled environment using tools like Driver Verifier and specific load-testing scripts.

· Code Review & Remediation: Audit the existing C/C++ driver code (specifically Minifilter callbacks and process notification routines) for thread safety, proper lock usage (Spinlocks/ERESOURCE), and memory handling.

· Patch Implementation: Implement robust fixes for the identified issues, ensuring zero regression in driver performance or security efficacy.

· Validation: Verify fixes using Microsoft Driver Verifier and HLK (Hardware Lab Kit) basics to ensure stability under high stress.

Department/Project Description

Our clients is an endpoint security company looking for an expert-level Windows Kernel Driver Specialist to assist engineering team in developing next generation Endpoint Detection and Response (EDR) agent. We are looking for an experienced individual to join a team that is responsible for developing our cutting-edge collection, prevention and protection technologies using both documented and undocumented proprietary kernel mode techniques.
The team develops the core kernel technologies for a wide variety of products, from EDR to next-gen AV, including work that encompasses many aspects of kernel development, from infrastructure through filter drivers to function hooking, to name a few.

Skill Category

C++

Keyskills - Must Have

• C++
• Kernel development
• Windows

Job Description

Expert knowledge as an Oracle DBA, qualification according to Oracle Database Administration 2019 Certified Professional or comparable, current project experience > 5 years
Very good knowledge of setting up Oracle WebLogic Server as well as managed servers hosting OAS and ORDS, experience > 5 years
Good knowledge of Oracle Dataguard, experience > 2 years
Advanced Linux knowledge (shell, file management, processes and devices, resource monitoring, networks)

 

Job Responsibilities

This profile focuses on the middleware and application tier. They manage the software environments that connect users to the database.
Core Responsibilities:
Managing the Oracle WebLogic Server domains, administration consoles, and managed servers hosting OAS and ORDS (Oracle REST Data Services for APEX).
Configuring data sources (JDBC connections) that bridge WebLogic to the Exadata database.
Handling application-level security, SSL/TLS certificates, deployments, patches, and monitoring server memory/JVM logs.
Scope in your stack: They ensure that the OAS reporting portal is accessible and running smoothly, and that the ORDS layer is routing traffic correctly to your APEX apps.

Department/Project Description

Client is company based in US, provides solutions and common infrastructure to enable telecommunications partners to deploy and expand next-generation technologies

Skill Category

Data Engineering

Keyskills - Must Have

• Oracle RAC
• Agile
• Linux
• Git
• Oracle-DBA
• Weblogic
• TLS/SSL

Job Description
Front-End Development

Strong commercial experience with React
Proficiency in TypeScript
Experience building applications using Next.js
Experience developing and documenting reusable UI components with Storybook
Ability to interpret and implement designs from Figma
Experience writing unit and component tests using Jest
Strong knowledge of modern HTML and CSS, including CSS custom properties, responsive design, Flexbox and CSS Grid
Understanding of accessibility, browser compatibility and front-end performance best practices
Back-End Development

Strong commercial experience with ASP.NET Core and C#
Experience designing and developing secure, maintainable REST APIs
Experience with Azure Functions and serverless application development
Knowledge of Azure API Management
Experience working with Microsoft SQL Server, including database design and query optimisation
Experience working with Azure Cosmos DB
Understanding of authentication, authorisation and API security, ideally Duende Identity Server
Job Responsibilities
Design, implement and unit test core application components running on Azure
Drive and participate in the functional design
Contribute to the review and analysis of business requirements and development of code reviews and technical designs/specifications
Participate in SCRUM

Department/Project Description
The client is a holding company that administers association football clubs including Manchester City F.C. As for the product, it is mancity.com website and all innfrastructure around. We are using Scrum. Technologies/Tools: - Back-end: C#, .Net; ASP.NET; ASP.NET Web API; Umbraco; MS SQL. - Front-end: HTML/CSS, Angular, WebPack. - Other: Jira, Git, Docker, MS Azure.

About Project

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Every year, hundreds of thousands of self-employed people type "can I claim my phone bill" into Google and land on something written by a content farm, out of date, or aimed at accountants rather than at them. Being the clearest, most accurate answer to those questions is one of the most durable growth assets this business can build — and it compounds while paid channels don't.

The job in one line

You own our written content: what we publish, why, whether it's accurate, and whether it brings us users.

What you'll do

- Own the content strategy and calendar. Build it around real search demand and real user questions, not topics that sound good. Publish to an agreed cadence (4–8 substantial pieces a month) across blog, guides, landing pages, email.
- Win high-intent search. Research and prioritise keywords around allowable expenses, Self Assessment, VAT, deadlines, sole trader vs limited company, and the specific trades and professions we serve. Own on-page SEO, internal linking, content refreshes and technical basics in partnership with Engineering / an SEO consultant. 
- Meet the accuracy bar this subject demands. Tax content is exactly what Google treats as "your money or your life" — it needs demonstrable expertise, named authors, review credits and current dates to rank at all, and it needs to be right regardless of ranking. Every piece touching tax rules, thresholds or figures goes through [our accountant / compliance sign-off] before publishing, and gets re-checked each [April] when rates change.
- Build the deadline content machine. 31 January Self Assessment, the 5 April year end, quarterly VAT/MTD deadlines and the April Budget changes are our peaks. The January content set is written, reviewed and live by November, not drafted in January.
- Own lifecycle and in-product copy. Onboarding emails, activation and re-engagement sequences, deadline reminders, release notes, app store listing copy, plus in-app microcopy in partnership with Product. Measured on activation and retention, not on open rates alone.
- Run the writers. Brief, commission and edit freelance writers and subject-matter contributors [budget: specify], and hold a consistent editorial standard and tone of voice across everything we publish.
- Set the tone of voice. Write and maintain the style guide — plain English, no jargon, no scaring people about HMRC, no condescension about money. Everyone else in the company writes to it.
- Supply the other channels. Turn each substantial piece into raw material for social and creator briefs, and maintain the guides, checklists and templates that Support and Sales send to users.
- Report honestly. Organic sessions and rankings, content-attributed sign-ups and paid conversions, email-to-activation rates, and which pieces earn their keep. Retire or rewrite what doesn't.

 What we're looking for

- 3+ years in content marketing or editorial for a B2C or SaaS product, with responsibility for results rather than output volume.
- Excellent native-standard written English, and the ability to make a dull technical subject genuinely clear. Portfolio of published work required.
- Practical SEO competence: keyword research, search intent, on-page optimisation, content refresh strategy, and comfort in GA4 / Search Console / Ahrefs / Semrush.
- Editing experience — you can improve someone else's draft and give feedback a freelancer will accept.
- Numerate, precise, and willing to check a figure rather than assume it. You'll be corrected by an accountant regularly and won't take it personally.
 

Nice to have

- Experience writing about UK tax, accounting, payroll or personal finance — or an AAT / bookkeeping background.
- You are or have been self-employed, freelance or a sole trader.
- Lifecycle email experience in a real tool (Braze / Customer.io / Klaviyo / Intercom).
- ASO / app store listing optimisation.
- Comfortable in a CMS and with light HTML; experience with a headless setup.
- Experience building a content operation from a standing start.

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

About Project

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Nobody downloads an accounting app because they saw a banner ad. They download it because someone they already listen to said "this is what I use, and here's why my January was painless this year." Recommendation is how this category grows.

The job in one line

You build and run our creator programme: find the people our users already trust, strike deals that pay for themselves, and prove it in installs and paying subscribers.

What you'll do

- Build the roster. Find, pitch and sign creators whose audience is self-employed: freelancers and creatives, side-hustle and gig-economy channels, online sellers, tradespeople, small business and personal-finance creators, and accountant/bookkeeper creators. Target: 30+ active partners in year one, weighted toward mid- and micro-tier where trust and conversion are highest.
- Own the commercials. Negotiate flat fee, affiliate/revenue-share or hybrid deals, manage the creator budget line, and defend it with numbers rather than screenshots of view counts.
- Run the tracking properly. A unique code or deep link per creator, attributed through to install, sign-up and first paid subscription (AppsFlyer / Adjust / Branch or equivalent), with monthly payout reconciliation agreed with Finance.
- Own the numbers. Cost per install, cost per paying subscriber, code activation rate, 90-day retention of creator-sourced users, and blended payback period. Weekly reporting, and the discipline to end partnerships that don't convert — including ones with impressive audiences.
- Brief, don't script. Give creators the message, the proof points and the boundaries, then let them say it in their own words. Reject anything that reads like an ad script — this audience switches off instantly.
- Keep every claim safe. Every partnership disclosed to ASA CAP Code standards. Every statement a creator makes about tax, allowable expenses, refunds or deadlines checked against our accountant / compliance sign-off before it goes live, and corrected fast if it slips through. A creator giving wrong tax advice on our behalf is our problem, not theirs — you own preventing that.
- Amplify what works. Identify the best-performing creator content and put paid budget behind it with usage rights agreed up front ([TikTok Spark Ads / Meta partnership ads]), rather than commissioning new content every time.
- Plan around the calendar. 31 January Self Assessment, the 5 April year end and quarterly VAT/MTD deadlines are when this audience is actually thinking about tax. Creator slots for January are booked in October–November, not in January.
- Feed the business. Report back the objections, language and misconceptions you see in creator comments and DMs — it's the cheapest product and messaging research available.

 What we're looking for

- 3+ years running influencer or creator campaigns with commercial accountability — you've held a budget and been measured on installs, sign-ups or revenue, not reach.
- Hands-on experience with affiliate or referral tracking and creator payouts — you've built the tracking and reconciled the payments yourself, not just handed it to an agency.
- Real negotiation experience: you know what a creator is worth, what to walk away from, and how to structure a deal that shares risk.
- You understand the UK self-employed audience well enough to judge whether a creator's followers are actually our users, or just a large number.
- Written English clear and personable enough that creators reply to your first message.
- Accurate and cautious with claims about money and tax — you check before you approve.
 

Nice to have

- Fintech, accounting, tax or personal-finance product experience.
- Existing relationships with UK freelance, business or finance creators, or with talent agencies.
- Experience with app install attribution and mobile measurement specifically.
- Paid amplification of creator content (Spark Ads, whitelisting, usage rights).
- You are or have been self-employed or freelance yourself.
- Experience scaling a referral or affiliate programme.

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Location: Remote (UK-based) 
 

About Project

It is a mobile accounting app built for people who never wanted to do accounting: sole traders, freelancers and self-employed workers who need their income, expenses and tax handled from their phone in minutes, not evenings.

Our users aren't finance professionals. When something doesn't add up, it's their own money and their own tax return on the line — so support isn't a cost centre here, it's the product. A calm, accurate answer within minutes is the difference between a user who renews and a one-star review.

The job in one line

You own the support function: every conversation a user has with us, the systems behind those conversations, and the numbers that prove it's working.

What you'll do

- Run the front line. Own in-app chat, email, app store reviews and social DMs. Target: first response under [1 working hour] in business hours, 90% of conversations resolved without escalation.
- Hit and defend the numbers. CSAT ≥ [4.5/5], contact rate per 100 active users trending down quarter on quarter, app store rating ≥ [4.5], median resolution time inside [4 hours]. Weekly reporting, no vanity metrics.
- Build the self-serve layer. Write and maintain the help centre, in-app guides and macros so that the [top 20] recurring questions stop becoming tickets at all. Deflection is the main lever once user numbers grow.
- Hold the advice boundary. You explain how the app works, what a figure means and where it came from — you do not give tax advice. You'll own the escalation path to our qualified accountant [/ partner practice] and the standard wording that keeps us on the right side of that line.
- Bridge to Engineering and Product. Reproduce and triage bugs properly (steps, device, app version, screenshots), escalate with severity that means something, chase to resolution and close the loop with the user. Bring Product a monthly digest of the top pain points with volumes attached — not anecdotes.
- Handle peak season. Late January Self Assessment, the 5 April year end and quarterly VAT/MTD deadlines produce spikes several times normal volume. You plan cover, prepare canned responses and staffing before they hit, not during.
- Protect user data. Verify identity before discussing an account, handle personal and financial data under UK GDPR, and escalate suspected data or security incidents immediately per our process.
- Rescue accounts. Spot users about to churn or asking for refunds, and turn what you can around. Report honestly on what you couldn't.
- Write the playbook. Document the process as you build it — SOPs, escalation matrix, tone-of-voice guide — so the next two support hires can be onboarded in days, not months. You'll hire and lead them within 12 months.

What we're looking for

- 3+ years in customer support for a consumer app or SaaS product, including at least 1 year owning metrics rather than just handling tickets.
- Hands-on with a support platform (Intercom, Zendesk, Crisp, Freshdesk or similar): macros, help centre, automations, reporting — you've configured it, not just typed into it.
- Numerate and comfortable around money: invoices, expenses, VAT, tax deadlines. You don't need to be an accountant, but you must not be nervous about numbers.
- Written English that is clear, warm and plain — you can explain a tax figure to someone in a van at 7am without jargon or condescension.
- Calm under pressure with upset users, and honest when we've got something wrong.
 

Nice to have

- Experience supporting a fintech, accounting, payroll or tax product.
- AAT / bookkeeping study, or practical experience with HMRC Self Assessment, MTD, VAT.
- Built a help centre or support function from scratch.
- Mobile-specific support experience: app store review management, release cycles, device-level debugging.
 

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Location: Remote (UK-based) 
Job type: Full-time

Reports to Head of Marketing / CMO
About project: 

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Our audience isn't looking for accounting software. They're looking for an answer to "can I claim this?" at 11pm in January. That's the moment we have to be present in, and social is where it happens.

The job in one line

You own our social channels end to end — strategy, content, production, community — and you're measured on app installs and paying users, not on follower count.

What you'll do

- Own the channels. Run TikTok, Instagram, YouTube Shorts, Facebook, LinkedIn, Threads/X — the mix is yours to argue for and prove. Publish consistently to an agreed cadence, 4–6 pieces per week minimum.
- *Make the content yourself. Script, shoot, edit and caption short vertical video (CapCut / Premiere), plus static and carousel formats (Canva / Figma). This is a hands-on role: we're not big enough for a production team, and briefing an agency for every post won't work.
- Turn tax into something watchable. Plain-English explainers, "expenses you're probably missing", deadline countdowns, myth-busting, before/after of a messy year of receipts. If it sounds like an accountant wrote it, it doesn't ship.
- Own the calendar around real dates. 31 January Self Assessment, the 5 April year end, quarterly VAT/MTD deadlines and April tax-change announcements are our biggest moments of the year. Plan and produce for them weeks ahead, not in the week itself.
- Run the community. Reply to comments and DMs in our voice, and know where the line is: product and content questions are yours, account and money problems get handed to Customer Support within 1 working hour with context attached. Never resolve someone's account issue in a public comment thread.
- Get facts right, and get them checked. Anything about tax, allowable expenses, deadlines or figures goes through our accountant / compliance sign-off before publishing. Any paid, gifted or affiliate content is disclosed to ASA CAP Code standards. We don't publish savings or refund figures we can't substantiate.
- Work with creators and users. Brief and manage micro-creator collaborations [if in scope], collect and repurpose UGC and reviews with permission, and build a pipeline of real user stories.
- Report on what matters. App installs and store-page conversions attributed to social, cost per install, saves and shares, sign-up-to-paid conversion from social traffic, comment sentiment. Follower growth is context, not a target. Weekly numbers, monthly what-worked-and-what-didn't.
- Feed the rest of the business. Comments and DMs are the cheapest research we have — report recurring questions, objections and feature requests to Product and Support.

What we're looking for

- 3+ years running social channels for a consumer brand, app or SaaS product, with commercial accountability — you've been measured on conversions or installs, not reach alone.
- You personally shoot and edit short vertical video to a publishable standard. Portfolio or channel links required.
- Native-standard written English with a genuine feel for tone: plain, warm, funny where appropriate, never patronising about money.
- Comfortable with numbers and with a subject where accuracy matters — you check before you post.
- Hands-on with analytics: platform insights plus GA4 / app attribution to connect posts to installs.
- Close enough to the UK market to understand the cultural references our audience uses.

Nice to have

- Fintech, accounting, tax, payroll or personal-finance content experience.
- You are or have been self-employed, freelance or a sole trader — you'd be your own target audience.
- Paid social experience (Meta / TikTok Ads Manager).
- Creator or influencer partnership experience.
- Community management in Facebook groups, Reddit or Discord.
- Scheduling and reporting tools (Later / Buffer / Metricool).

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Location - Remote (UK-based) 
Reports to[CTO / Head of Engineering
 

About the Project:

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Behind a simple app sits the complicated part: bank feeds that stop syncing, receipts that scan wrong, subscriptions that don't renew, a figure that's off by £40 and nobody can say why. That's your side of the house. When a user's tax number looks wrong, someone has to prove what actually happened — in the data, not in the conversation.

The job in one line

You are tier 2: everything customer support can't resolve stops with you, and everything Engineering shouldn't be interrupted by stops with you too.

What you'll do

- Own tier-2 escalations end to end. Take what front-line support can't close, investigate it properly and either fix it, work around it, or hand Engineering a ticket they can act on immediately. Target: [90%] of escalations resolved or reproduced within 1 working day.
- nvestigate in the data, not by guesswork. Read logs, trace requests, query the database (read-only SQL), check API responses and reconcile what the app displayed against what was actually recorded. Every escalation you pass on carries a clear reproduction path and evidence.
- Run bank feed and integration failures. Open Banking connections drop, banks change formats, tokens expire, third-party providers have outages. You own diagnosis, the vendor conversation, and the honest message to affected users.
- Triage mobile crashes and releases. Monitor crash and error reporting, spot regressions after a release before the reviews do, and verify fixes on real devices across iOS and Android versions.
- Own billing and store issues. Failed payments, App Store / Google Play subscription problems, duplicate charges, refunds, entitlement mismatches — resolve them and reconcile with Finance.
- Manage incidents. Be the person who declares one: assess impact, notify users and the team, keep the status page current, coordinate to resolution, then write the post-incident review with a root cause and actions that actually get done.
- Cut the ticket volume at source. Turn recurring escalations into permanent fixes: bug reports Engineering prioritises, product changes, internal diagnostic tooling, and written playbooks that let tier 1 handle the case themselves next time. Success looks like fewer escalations reaching you each quarter, not more.
- Handle deadline peaks. Late January Self Assessment, the 5 April year end and quarterly VAT/MTD deadlines turn every technical fault into an urgent one. Cover, monitoring and rollback plans get agreed before those windows, not during.
- Guard data and access. Verify identity before touching an account, work under UK GDPR with financial and personal data, keep production access to what your role requires, and escalate suspected security or data incidents immediately.

 What we're looking for

- 3+ years in technical support, application support or a tier-2/escalations role for a live software product — ideally consumer-facing.
- You can read a log, write a SQL SELECT, call an API endpoint with Postman / curl and inspect a JSON response without help.
- Practical experience with bug triage alongside an engineering team: severity, reproduction, prioritisation, verification.
- Experience with third-party integrations or API failures, and dealing directly with vendor support.
- Written English clear enough to explain a technical cause to a user in plain terms and to a developer in precise ones.
- Calm and methodical during outages — no panic, no guessing, no silence.
 

Nice to have

- Fintech, accounting, payroll or payments background — bank feeds, Open Banking, reconciliation, double entry.
- Mobile support experience: crash reporting, device fragmentation, store release cycles, RevenueCat or similar subscription tooling.
- Scripting for diagnostics or reporting (Python / SQL / Bash).
- Experience setting up monitoring, alerting or an internal admin/diagnostic tool.
- Any incident-management framework in practice, on-call rotations, blameless post-mortems).

What we offer

- £20 000 plus a bonus.
- A function you own and build, with the tooling budget and production access to do it properly.
- Remote  working with core hours 09:00–18:00 UK. On-call is limited to release windows and tax-deadline peaks, compensated at rate.
- Annual leave plus UK bank holidays, with peak-season cover agreed in advance.
- Direct line to Engineering — your bug reports go into the sprint, not into a backlog nobody reads.
- Tools and training funded, including certifications relevant to the role.

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership — shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Game Designer to join the team and help us move our products forward.

Requirements:
• 3+ years of experience as a Game Designer;
• Good understanding of the game market in the WEB3 and P2E segments;
• Strong STEM background;
• Proficiency in Microsoft Excel and similar tools;
• A portfolio of at least two launched projects, with experience working on them as a Game Designer;
• Experience creating and maintaining game documentation, including concept documents and Game Design Documents;
• Ability to work with analytical systems, understanding of product metrics, and ability to draw conclusions based on the data received;
• Ability to set goals and focus on work results;
• Proactive and energetic.

 Responsibilities:
• Managing the development of game mechanics and content in accordance with the overall concept of the game;
• Being responsible for results;
• Developing and improving the project’s metagame based on collected statistics and analysis;
• Developing and improving the in-game economy and monetization;
• Calculating balance sheets and analyzing game statistics;
• Creating and maintaining the GDD;
• Close interaction with the project team.

Nice to have:
• English B1 level;
• BS or BA in Mathematics, Statistics, Physics, Computer Science, or a related field;
•  Good knowledge of Web3 technologies, particularly NFTs, staking, L1 and L2 networks, pooling, and other basic DeFi concepts.

Hiring process:
• Intro call with a Recruiter — Test task — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.
Let’s foster the world together!