Jobs

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is now looking for an Affiliate Manager who combines strong commercial thinking with a deep understanding of performance marketing and knows how to build, scale, and optimize affiliate partnerships that drive high-quality traffic and measurable business growth.
 

Requirements:

• 2+ years of experience as an Affiliate Marketing Manager working with TrueLabel and SoftSwiss brands.
• SEO, PPC, Email/SMS traffic.
• NL geo with big amount of traffic.
• Own database of partners and contacts for NL geo.
• Understanding of traffic analysis, important KPIs, comissions and work methods
• Hands-on experience with SEO and PPC traffic sources.
• Experience working with Tier 1 GEOs.
• Strong understanding of traffic analysis, key Soft2Bet KPIs, commission models, and operational workflows.
• Own database of affiliate partners and industry contacts.

Desired / Preferred Skills:

• Experience working with Affilka and SoftSwiss brands.
• Proficiency with tools such as Ahrefs, Humble, and SimilarWeb
• English level: B2–C1.
• Willingness and ability to attend international conferences.
• Ukrainian language proficiency.

Expected Duties / Responsibilities:

• Work with partners within Affilka software partnership programs across Soft2Bet / SoftSwiss brands in Tier 1 GEOs.
• Acquire new partners for partnership programs, negotiate deals, define terms and conditions, set commissions, and manage campaign structures.
• Retain and grow existing partners by monitoring traffic quality, optimizing campaigns, and scaling traffic volume.
• Develop and execute own business plan and KPIs, while contributing to the implementation of overall company KPIs and objectives.
• Monitor market trends, conduct market research, and generate new business ideas and innovations.
• Analyze SEO and PPC traffic performance and evaluate its value using tools such as Ahrefs, Humble, SEMrush, SimilarWeb, etc.
• Collaborate with cross-functional departments (Product, Retention, VIP, Content, Promo, SEO, Support, Anti-Fraud) to achieve company goals.
• Attend international conferences and industry events.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to drive affiliate growth at scale: you will own and develop affiliate partnerships end-to-end, directly influencing traffic quality, conversions, and overall revenue performance.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a strong  Middle SEO Specialist who can launch review websites in the iGaming niche. We need someone who doesn’t wait for step-by-step instructions, but can plan and manage the project end-to-end — from site structure and keyword research to content planning and link building. Mandatory requirement: proven experience launching review websites from scratch (iGaming / betting / casino / finance / similar) targeting Tier 1/2 GEOs.

HOW YOU WILL MAKE AN IMPACT:

• End-to-end creation of review websites: niche research, competitor analysis, SEO strategy.
• Keyword research and clustering, building site structure and semantic architecture.
• Creating detailed content briefs.
• Managing content production: quality control, SEO optimization, and matching search intent.
• On-page/Technical SEO
• Planning and managing link building (internal/external strategies, outreach).
• Working with Google Search Console / GA4 / Ahrefs / Semrush / Screaming Frog.
• Performance analysis and improving key metrics: traffic, rankings, conversions.
• Testing and implementing SEO hypotheses: structure, content, SERP features, EEAT.
• Contributing to scaling a network of sites (if the project succeeds).

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of hands-on SEO experience.
• Proven experience launching review sites from scratch where you were a key contributor.
• Experience working with Tier 1/2 GEOs.
• Strong knowledge of both On-page and Technical SEO.
• Ability to build strategy and deliver results independently (without micromanagement).
• Hands-on experience with Ahrefs/Semrush, Screaming Frog, GSC, and GA4.
• Solid understanding of EEAT principles, branded search, and trust signals.

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About the Project:
Centralized Reporting and Analytics team covers company-wide corporate reporting needs. Interacting with internal clients (Delivery management and Corporate functions management) we build automated solutions in reporting and data analysis covering different internal company processes and practices.
Our team: around 20 people distributed in different countries but in close virtual cooperation.
Technologies used: Tableau and PowerBI as the main reporting tools, MS SQL database for our main data sources.

Responsibilities

Tableau/PBI reports development and support:

Requirement clarification with the client

Preparation of data sources & setting up development task for the DWH team where needed

Draft version design & development and UAT with a customer

Setting up interactive elements in dashboards (actions, parameters-switchers, etc.)

Visibility permissions management (row-level security) inside a report

Technical documentation preparation

Release preparation and presenting for end-users

Controlling permissions on a site

project

workbook levels

Background tasks monitoring (extracts, subscriptions, etc.)

Reporting adoption & user's behavior monitoring (via in-built and custom tools)

Skills

Must have

2+ year of reporting experience with Tableau and/or PowerBI

Strong skills in SQL

Bachelor's Degree or higher education level

Strong data analysis skills

Good presentation and data visualization skills

Great attention to details, structured and analytical approach, critical and logical thinking

Nice to have

Practical experience with other BI tools as a plus

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — only LVIV!

Required Experience/Skills:

• 2+ years of experience in B2B content marketing for software development companies;
• Proven success in creating high-performing SEO articles that rank and generate leads in competitive B2B spaces;
• Experience building content clusters within industry verticals;
• Strong SEO knowledge — including keyword research, SERP analysis, and on-page optimization;
• Quickly grasp complex technical and business topics through research or communication with internal experts;
• Ability to write in a defined Tone & Voice, getting it right on the first try;
• Analytical mindset. Сonfident using tools like GSC, Ahrefs, or SEMrush to monitor performance and implement improvements;
• Excellent communication skills — able to extract insights from experts and translate them into clear, authoritative content;
• Ability to clearly explain and justify your editorial decisions;
• Basic experience with link building;
• Proficiency in AI tools to accelerate writing process;
• Solid understanding of EEAT principles;
• Understanding of how to align content with sales goals and buyer journeys;
• Proactive and self-motivated — driven by measurable outcomes.

Would be a plus:

• Familiarity with Account-Based Marketing (ABM), lead generation funnels, or newsletter content strategies.

Responsibilities:

• Build and maintain a content plan for assigned industry verticals — including both new content and article updates;
• Conduct in-depth SEO research — identify keywords, analyze SERPs, evaluate competitor content, and define structure based on search intent;
• Interview internal experts (developers, CTOs, BAs) to extract insights for original, experience-driven content;
• Write long-form, high-quality SEO articles, case studies, and landing pages that follow our internal structure, format, and tone;
• Optimize each piece for SEO, EEAT, internal linking, and conversion-focused structure (including metadata, CTAs, visuals, and FAQs);
• Organize backlink building to support content growth;
• Publish and format content on our website using the WordPress console;
• Track content performance in GSC, Ahrefs, or other analytics tools and propose data-driven improvements.

Your Benefits:

• 15 days paid vacation;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

Join Our Team as a System/Business Analyst!

At Banza, we are looking for an analyst who will be a key link between business and development teams. If you're passionate about working on complex IT solutions and improving business processes, we want you on our team!
 

What We’re Looking For:

✔ Experience in implementing and enhancing IT products, especially for external clients.
✔ Ability to develop automation concepts for business processes from scratch.
✔ Strong skills in gathering and structuring client requirements.
✔ Experience in creating technical documentation.
✔ Ability to conduct training sessions and presentations for users and stakeholders.
 

Nice to Have:

✔ Experience working with Creatio (BPM/CRM system).
✔ Automation of business processes in banks or financial institutions.
✔ Understanding of SQL and working with databases.
✔ Fluent English at B2 level.

✔ Willingness to travel for business purposes.

What You’ll Be Doing:

✔ Conducting interviews with clients to identify business needs and offer optimal solutions.
✔ Developing and aligning system implementation concepts and technical designs.
✔ Preparing technical tasks for developers and ensuring high-quality implementation.
✔ Configuring system interfaces.
✔ Presenting completed solutions to clients and providing support.
✔ Conducting training sessions for clients on effective system usage.

What We Offer:

✔ Flexible Work Environment: Choose between working from our modern office in Unit.City, Kyiv, or fully remote.

✔ Clear Career Path: A transparent professional development plan to guide your growth.

✔ Boost Your English: Free corporate English lessons twice a week with professional teachers, plus engaging Speaking Clubs.

✔ Tools for Success: We provide all the necessary tools and resources for your work.

✔ Meaningful Impact: Opportunities to participate in volunteer projects and initiatives.

✔ Grow with Experts: Work alongside a team of strong professionals from whom you’ll learn a great deal.

✔ Supportive Culture: Enjoy progressive management, a friendly atmosphere, and a corporate culture built on open communication.

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are looking for a Sales Manager in Lithuania.

Key Requirements:

• Proficiency in lithuanian — at least B2 level
• Minimum 2 years of B2B sales experience
• Experience in lead generation and negotiation
• Experience in logistics companies, CEP (Courier, Express, Parcel) is a plus
• Understanding of the Central European local market is a plus
• Results-oriented with a strong business development focus
• Excellent communication skills and ability to work in a multicultural team
• Flexibility, readiness for new challenges, and quick learning

Main Responsibilities:

Lead Generation (Sales Development Representative functions):

• Identifying potential clients (via online resources, events, conferences, referrals)
• Initial communication (cold calls, email campaigns, messaging)
• Qualifying leads according to business needs, updating CRM, and managing qualified leads in the sales pipeline

Sales:

• Conducting online/offline meetings with potential clients
• Presenting the company’s services and solutions
• Negotiating terms, preparing commercial proposals, and participating in negotiations
• Closing deals and achieving sales targets

Account Management:

• Managing signed agreements and ensuring compliance with obligations
• Building long-term client relationships
• Identifying additional needs and upsell/cross-sell opportunities
• Resolving operational and organizational client issues on a daily basis

We Offer:

• Official employment in Lithuania with full social benefits, including paid leave, sick leave, and business trips
• Exciting work in an international company with career growth opportunities
• Friendly and supportive work environment where initiative and teamwork are valued

Everything starts with the first step. 

Submit your resume today — it’s time to create change together.

DID Global is an international company specializing in providing premium-quality IP telephony services for both business and personal communication. We help our clients scale, optimize advertising budgets, and significantly increase sales.
 

Who We Are Looking For:

We are seeking an ambitious International Sales Manager who can successfully combine active B2B client acquisition with professional account management. You will work with international companies, develop accounts, build long-term relationships, and directly influence the company’s financial growth.
 

Key Responsibilities:

• Actively search for and attract new clients, expanding the contact base.
• Manage client accounts: identify client needs and provide optimal solutions.
• Build long-term partnerships and support clients at all stages of cooperation.
• Handle objections, consult clients on company services, and create tailored commercial proposals.
• Achieve sales goals and meet KPIs.
• Organize and manage your sales pipeline in CRM.
• Communicate via messengers, phone calls, emails, and specialized platforms.
   

Our Ideal Candidate:

• At least 2 years of experience in sales or proven experience in the VoIP industry.
• English proficiency at B2+ level (for international communication).
• Fluent in Ukrainian and Russian (required for client communication).
• Confident in using CRM systems and quick to adapt to new tools.
• Strong skills in negotiation, active listening, and objection handling.
• Goal-oriented, self-motivated, and proactive.
• Ambitious to grow professionally, with the potential to lead a team in the future.
   

What We Offer:

• A comfortable working environment with a strong focus on work-life balance, growth, and long-term collaboration.
• A stable working schedule: Monday—Friday, 10:00–19:00 (Kyiv time).
• Remote work format with the opportunity to be part of an international team.
• Official employment and company-paid medical insurance.
• Support for mental well-being: access to a corporate psychologist.
• Company-sponsored English courses.
• Opportunities for professional and career growth within an international company.
• Paid vacation.
• An active corporate life: internal events, team activities, and contests that foster engagement and team spirit.

UX/UI Designer with 2+ years of experience specializing in Shopify and eCommerce design. Focused on creating intuitive, conversion-driven interfaces that improve user experience and drive business results. Skilled in delivering full-cycle design — from research and wireframes to high-fidelity UI and developer handoff.

⸻

Key Skills

 • UX Research & User Flows

 • Wireframing & Prototyping (Figma)

 • UI Design (Web & Mobile)

 • Shopify 

 • eCommerce Design (conversion-focused approach)

 • Design Systems & Component Libraries

 • Responsive & Adaptive Design

 • Usability Testing

⸻

Experience

 • 2+ years of hands-on experience in UX/UI design

 • Designed and improved Shopify stores with a focus on conversion and usability

 • Created landing pages and product pages that increase engagement and sales

 • Built and maintained scalable design systems

 • Worked closely with developers to ensure pixel-perfect implementation

 • Experience with Shopify (themes, sections, basic customization)

 • Ability to implement design updates from Figma

 • Understanding of Markets (different content, pricing, media per region)

 • Basic experience with integrations (e.g., n8n) or willingness to learn quickly using AI tools

 • Comfortable working with Claude AI for copy updates, translations, and research

⸻

Tools

Figma

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

Shopify Developer (2+ years experience)

We are looking for a Shopify Developer with 2+ years of hands-on experience to join our team and help build, optimize, and scale high-performing eCommerce stores.

Responsibilities:

 • Develop and customize Shopify themes using Liquid, HTML, CSS, and JavaScript

 • Build and maintain Shopify stores, ensuring performance and responsiveness

 • Integrate third-party apps and APIs

 • Optimize store speed, UX, and conversion rates

 • Collaborate with designers and marketing team to implement new features

 • Troubleshoot and fix bugs, ensure smooth store operation

Requirements:

 • 2+ years of experience working with Shopify (custom themes, apps, storefronts)

 • Strong knowledge of Liquid, JavaScript, HTML, CSS

 • Experience with Shopify APIs and app integrations

 • Understanding of UX/UI best practices for eCommerce

 • Basic knowledge of SEO and performance optimization

 • English level: Intermediate or higher

Nice to have:

 • Experience with Shopify Plus

 • Familiarity with CRO (conversion rate optimization)

 • Experience working with headless Shopify setups

We offer:

 • Competitive salary

 • Flexible working hours

 • Remote-friendly environment

 • Opportunity to work on international eCommerce projects

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. Join us as a Playable Ads/Motion Designer, where your work will have a direct impact on performance and business results - your creatives won’t disappear into a backlog, you’ll clearly see how they perform through real metrics and campaign data. You’ll work in a fast-paced environment with quick production cycles: concept → launch → performance insights within a week, without endless approval chains or unnecessary bureaucracy.
 

Requirements:

• 2+ years of experience in motion design with a focus on performance creatives (UA, mobile apps, or games). 
• Strong proficiency in After Effects and the Adobe Creative Suite.
• Hands-on experience creating playable ads - from storyboard development to final HTML5 builds tailored to network specifications. 
• Solid understanding of performance video storytelling: strong hooks within the first 3 seconds, pacing, and effective CTAs. 
• Knowledge of technical requirements for Meta, TikTok, Google Ads, AppLovin, Unity, and ironSource (file size, duration, formats, safe zones). 
• Portfolio featuring real launched creatives.
   

Desired / Preferred Skills:

• Basic JavaScript knowledge for customizing playable mechanics beyond ready-made frameworks. 
• Experience with Spine or Rive for character skeletal animation. 
• 3D skills in Cinema 4D or Blender. 
• Experience working with audio and sound design. 
• Understanding of creative analytics, including the ability to interpret IPM, CTR, CPI, and ROAS metrics and draw actionable conclusions.
• English proficiency sufficient for reading briefs and communicating with the team. 
• Experience in the gaming vertical is considered a strong advantage.
    

Expected Duties / Responsibilities:

• Production of video creatives for Meta, TikTok, Google Ads, AppLovin, Unity, and ironSource. 
• Development of playable ads: concept creation, storyboarding, design, animation, assembly, and final export. 
• Adaptation of creatives for vertical, square, and horizontal formats. Generating A/B testing hypotheses together with the UA team.
• Iterating based on performance metrics - improving winning creatives and discarding underperforming ones. 
• Monitoring competitor creatives and trends across advertising networks. 
• Preparing source files according to each platform’s technical specifications.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to create high-impact performance creatives and playable ads: seen by international audiences across multiple markets, with the freedom to test ideas, experiment with formats, and directly influence creative performance at scale.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Team in UA is looking for a Support Shift Lead to lead 24/7 support team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues
• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

Requirements

• 3+ years experience in technical support
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Highly organised with strong attention to detail, particularly around handovers and documentation

Nice to Have

• Previous experience leading or coordinating a team, even informally
• Experience with ticketing systems and support tooling
• Comfortable working rotating shifts as part of a 24/7 operation

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

VitaUp is a fast-growing international e-commerce brand in the premium dietary supplements space, successfully selling on Amazon across the US and EU markets. Our products compete with leading brands such as NOW Foods, Pure Encapsulations, and Nature Made.

We are looking for a detail-oriented Amazon Account Health Manager who will take ownership of Amazon compliance operations, account health monitoring, and communication with Amazon support teams.

This is an execution-focused role for someone who is organized, proactive, and confident in handling multiple cases at once. You will play a key role in protecting and growing our Amazon business.

Your Responsibilities

• Monitor Amazon Account Health dashboard, policy warnings, and compliance metrics on a daily basis
• Listing performance: SEO, pricing strategy, conversion optimization, review generation, creative direction.
• Respond quickly and professionally to Amazon performance notifications, listing suppressions, and policy alerts
• Submit and track required documentation:
  • COAs (Certificates of Analysis)
  • cGMP certificates
  • lab test results
  • invoices and supporting files
• Manage supplement-related compliance cases, including product claims, ingredient restrictions, and label requirements
• Communicate with Amazon Seller Support and internal teams to resolve issues efficiently
• Coordinate with product, logistics, and regulatory partners to gather documents before deadlines
• Proactively review listings and ASINs for potential compliance risks
• Maintain trackers for open cases, escalations, deadlines, and resolved issues
• Prepare regular reports on account health status and action plans

What You Bring

• 2+ years of Amazon Seller Central experience, preferably focused on Account Health or compliance operations
• Strong experience communicating with Amazon support through cases and escalations
• Proven ability to manage multiple open issues simultaneously
• Experience handling documentation requests and policy-related matters
• Excellent written English — clear, professional, and persuasive
• High attention to detail and structured working style
• Strong ownership mindset and ability to follow through until resolution
• Calm and solution-oriented approach under pressure

Nice to Have

• Experience with dietary supplements or regulated categories
• Understanding of U.S. Food and Drug Administration supplement regulations
• Experience with Amazon US marketplace
• Familiarity with flat files, listing reinstatements, and escalation workflows

What We Offer

• Competitive salary in USD based on your experience and expertise
• Paid vacation, public holidays, and personal days off
• Remote-first work format with a flexible schedule — we value results, not micromanagement
• Opportunity to work with products that rank among top sellers on Amazon US and EU markets
• Fast-growing international e-commerce company with real career growth opportunities
• A culture where initiative, ownership, and your ideas are always welcome
• High-trust environment with no unnecessary bureaucracy or micromanagement
• Direct impact on the growth of a premium brand competing with market leaders

HESH is a Human-Centric Operating System for the craft economy — an integrated platform combining PLM (Product Lifecycle Management), MES (Manufacturing Execution System), ERP (Enterprise Resource Planning), and MRP (Material Requirements Planning), all driven by AI agents. 

Position Overview

We're looking for a Sales Representative with experience selling ERP, MES, or other manufacturing software to own our B2B sales cycle. This is a hands-on role with real ownership: you'll run demos, close deals, and help shape the sales playbook from the ground up. 

Responsibilities

• Prospect and develop new business opportunities in the fashion, garment, and textile manufacturing space.
• Run product demonstrations tailored to each client's production setup.
• Manage the full sales cycle — from first contact to signed contract.
• Build long-term relationships with key accounts and ensure a smooth hand-off to the Customer Success team.
• Develop and execute sales strategies together with the founder and marketing team.
• Work closely with product and tech teams to bring client feedback back into the roadmap.
• Track pipeline, report on sales performance, and monitor market and competitor trends.

Requirements

• 2+ years of experience selling ERP, MES, PLM, MRP, or other manufacturing/industrial software in a B2B setting.
• Comfortable with complex sales cycles involving multiple stakeholders (operations, IT, ownership).
• Excellent communication and presentation skills — both discovery and demo.
• Strong negotiation skills and a track record of closing deals.
• Customer-oriented mindset with the ability to build long-term relationships.
• Ability to work cross-functionally with product, marketing, and technical teams.
• English — Upper-Intermediate or higher.

Nice to Have

• Experience selling into fashion, garment, textile, or adjacent light-manufacturing industries.
• Domain knowledge of apparel production, supply chain, or factory operations.
• Experience with CRM systems and modern sales tooling.

What We Offer

• Sales Bonus.
• Long-term, stable employment.
• Fully remote work.
• Flexible schedule.
• Annual performance reviews
• 18 days of paid vacation per year.
• 10 days of paid sick leave per year.
• Real influence on the product.