Jobs

We are an international group of companies that is looking for talented and long-term focused employees! Our team specializes in media buying, and also has our own high-risk products. We are looking for an experienced and responsible account farmer to work with the Facebook and Google advertising platforms. Your main task is to create, develop and support accounts for arbitration purposes, ensure stable operation, and bypass possible restrictions.

• 🚀Responsibilities:
  Registration, verification and warming up of advertising accounts (Facebook, Google);
  Work with anti-detect browsers and proxies;
  Creation and management of a network of accounts for the arbitration team;
  Onboarding new agencies and managing their replenishment;
  Resolving problems with account blocking and recovery;
  Interaction with buyers and other team members;
  Optimization of farming processes and scaling of account infrastructure.
• 
  🚀Requirements:
  Experience as a farmer from 1 year;
  Experience working with task managers.
  Understanding of Facebook and Google Ads algorithms;
  Proficiency in anti-detection tools (Octo, Adspower);
  Experience working with proxies, cloaks;
  Ability to bypass blocking and restore accounts;
  High attentiveness and responsibility;
  Willingness to work in a team.
• 
  💸We offer:
  Competitive pay
  Quarterly bonuses for stable and well-coordinated work, achieving KPI;
  Flexible schedule;
  Opportunities for growth and training;
  Possible relocation to Cyprus.

Cropio is a global leader in digital agritech solutions, operating in over 50 countries and helping optimize business processes and improve the efficiency of agronomic decision-making.  

We are looking for a Copywriter / Technical Writer who will be responsible for creating and maintaining product documentation.The successful candidate will contribute to the preparation of user manuals, UI texts, and other supporting materials in both Ukrainian and English, ensuring clarity, consistency, and usability across all written content.

Responsibilities:

• Write and update user manuals and system documentation in Ukrainian and English.
• Proofread, edit, and rewrite UI text elements as needed (UI copywriting).
• Maintain documentation in alignment with product updates and new features.
• Gradually add new interface languages and instructions (not through translation, but via content adaptation to the system, language, and country specifics).

• Collaborate closely with product, design, and development teams to gather information on new or updated functionalities.

   

Required skills and qualifications

• Experience working with technical or instructional documentation.
• Excellent command of Ukrainian (grammar, clarity, conciseness) and English (B2 level or higher).
• Understanding of UI/UX principles and the ability to tailor content to interface design.
• Ability to write in clear, simple, and user-friendly language.

• High level of responsibility, attention to detail, and initiative in content maintenance.

   

Preferred skills and qualifications

• Experience working with multilingual systems or adapting content for different markets.
• Background in the agricultural sector and/or software development.
• Experience using Jira.
• Familiarity with editing tools (e.g., Confluence, Google Docs, etc.).
• Basic skills in graphic editors (Adobe Photoshop, Adobe Illustrator, Figma, Canva).

Joining Cropio means becoming part of a best-in-class product used by companies worldwide.

You will contribute to building a meaningful platform in the agritech domain and continuously enhance your skills by making advanced technologies accessible through precise, user-focused writing.

Role Overview: We are looking for an Email Marketing Specialist to join our team and drive high-performing email campaigns that align with business goals. In this role, you'll manage the end-to-end email marketing process - from planning and content coordination to testing and optimization - while also contributing to the launch of new communication channels.

What You’ll Be Doing:

• Plan, prepare, and launch email campaigns based on business objectives
• Collaborate with copywriters and designers to produce campaign content
• Build responsive email templates and automated campaign workflows
• Create and manage audience segments for targeted communication
• Conduct regular email health checks (delivery rate, spam score, inbox placement) and clean contact lists
• Track and improve core email metrics such as open rate, click rate, and conversion
• Run A/B and split tests to optimize email performance and test new hypotheses
• Assist in implementing additional communication channels (push, SMS, messengers, etc.)

What You'll Need to Succeed:

• Minimum 1 year of experience in email marketing
• Familiarity with best practices in email marketing
• Hands-on experience with Customer.io
• Basic understanding of audience segmentation and email performance metrics
• Experience using template builders for responsive design
• iGaming experience is a plus but not required
• English B2 and above

Nice-to-have:

• Basic design skills (Figma, Canva)
• Basic analytics skills (Google Analytics, Amplitude)
• Familiarity with other messaging channels like push notifications, SMS, and messengers
• Experience working with different geo-localizations or language markets

What Makes This Role Challenging and Exciting:
You’ll be part of a fast-paced environment where email marketing is not just about sending newsletters, but building meaningful connections. You’ll be encouraged to bring data-driven ideas to life, explore multichannel strategies, and contribute to international growth.

Why join us:

• Competitive compensation.
• Paid sick leaves.
• Paid vacation time.
• Flexible working hours to support work-life balance.
• Remote work.
• Professional growth and development opportunities.

About us:

SYNTECH.digital specializes in business process automation solutions based on the no-code platform Creatio. We work with clients in manufacturing, finance, retail, and services, delivering flexible CRM/ERP systems tailored to specific business needs.

🔍 What You'll Be Doing:

• Develop and execute a content strategy for social media (Facebook, LinkedIn, Instagram, Telegram, TikTok);
• Write and schedule engaging content for posts, stories, email newsletters, and short-form videos;
• Maintain and manage the content calendar;
• Drive engagement, reach, and brand awareness through consistent, high-quality content;
• Monitor and analyze performance metrics via Meta Business Suite, LinkedIn Insights, etc.;
• Contribute ideas for lead magnets (guides, checklists, eBooks) with the marketing team;
• Work closely with the designer, analysts, and CEO to align messaging with our solutions and positioning.

✅ Who We’re Looking For:

• 1+ year of experience in SMM, content marketing, or copywriting (experience in B2B or tech is a plus);
• Excellent written Ukrainian (English is a plus); strong grammar and creative copywriting skills;
• Understanding of digital marketing basics (funnel, traffic, engagement, conversion);
• Experience with Canva or Figma;
• Comfortable using analytics tools and content scheduling platforms;
• Self-motivated, detail-oriented, and able to work independently.

💡 What We Offer:

• A chance to grow with a dynamic IT company expanding in European markets;
• Fully remote work format;
• Creative freedom and the ability to shape the brand’s voice;
• Competitive compensation (discussed individually);
• Opportunities for professional growth and increased responsibility.

📩 Ready to join us?

Send your CV and a short portfolio or links to social media accounts you’ve managed.

Job Summary: 

We are seeking skilled Platform Support Engineers to join our team at PAR Retail. This role is critical in ensuring the stability and reliability of our platform by managing customer-reported issues, troubleshooting technical problems, and maintaining accurate system documentation. 

The ideal candidate should have experience working in a technical support environment, with basic skills in SQL, XML data analysis, and system monitoring tools. This role requires excellent problem-solving abilities, attention to detail, and the ability to communicate effectively with both internal teams and customers. 

Key Responsibilities:

Issue Intake & Initial Investigation 

• Monitor and triage incoming support tickets submitted by clients in Jira. 
• Validate and investigate issues by reviewing database records, XML structures, and system logs. 
• Identify common data discrepancies and validate reports against POS transaction data. 
• Provide customers with guidance on common report errors and necessary corrections. 

Troubleshooting & Resolution 

• Utilize SQL queries and data analysis techniques to diagnose issues. 
• Identify whether an issue can be resolved at the support level or requires escalation. 
• Work with internal tools like Azure Application Insights to monitor system behavior and detect anomalies. 
• Document troubleshooting steps and resolutions for internal reference. 

Escalation to Engineering  

• Escalate unresolved issues to the various Engineering teams if deeper system investigation is required. 
• Create Jira engineering tickets with detailed findings, logs, and error reports. 
• Collaborate with engineering teams to ensure timely fixes and follow-ups. 

Communication & Maintenance Updates 

• Provide clear, professional updates to clients on the status of their issues. 
• Notify customers and internal teams of system maintenance, updates, and resolutions. 
• Maintain Statuspage/Email updates for scheduled releases and incident communications. 

Continuous Improvement & Documentation 

• Contribute to the knowledge base (KB) and internal documentation by writing and updating articles. 
• Participate in team meetings, sharing learnings from resolved cases to improve processes. 
• Identify recurring issues and propose long-term solutions to enhance system reliability. 

Requirements & Skills: 

• Experience in technical support, IT operations, or a similar role. 
• SQL skills for querying and troubleshooting data issues would be a great addition. 
• Familiarity with XML structures and data formatting. 
• Experience using monitoring tools like Azure Application Insights or similar. 
• Ability to communicate effectively with both technical and non-technical stakeholders. 
• Experience with Jira Service Desk managing support tickets. 

Work Schedule & Availability 

• Core working hours: 3pm – 12am Kyiv time, Mon-Fri (Remote). 
• Participation in daily standups and customer support meetings. 
• On-call responsibilities may be required for urgent support issues outside of core hours. 

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

Right now Snotor is looking for a QA engineer (Manual Testing ). We offer IT-outsourcing services all over the world and give you an opportunity to work on interesting and powerful projects.

First of all, we need good, independent specialists

Requirements:

- Hard skills:

• Analyze, validate and review requirements;

• Experience with bug tracking system

• Knowledge of software development process, testing life cycle understanding;

• Experience in creating and supporting testing documentation (test case, bug report, test plan);

• Strong knowledge of software testing theory;

• Good knowledge of browser Dev Tools;

• Extremely detail-oriented, investigator and troubleshooter;

• Good communication skills, team working;

• Knowledge of desktop and web testing;

• Basic knowledge with REST API testing;

• Basic knowledge with SQL

•Good problem-solving abilities and strong passion to learn new things.

- Soft skills:

• Team player, fast learner

• Behavioral flexibility

• Effective communication

• Initiative

• Customer focus

The following will increase your value, as a professional, for us:

• 1+ year as manual QA Engineer experience in web applications;

• 0,5+ year Automate Web UI and API tests (+Mobile Software Testing)

Responsibilities:

• Analyze product requirements and support the development process.

• Analyze and report of test results in collaboration with leads.

Investigate, accumulate, and analyze info from specs, mockups, tickets, chats, and emails for further documentation.

• Provide functional and non-functional (mostly UI and UX, sometimes performance) testing.

• Create, manage, and control test documentation – test-cases, test-reports, checklists, etc.

We offer:

• Salary according to qualifications and experience;

• Official employment;

• 21 working days of paid vacation;

• 14 days paid sick leaves;

• Work on challenging web application projects which we deliver to our

clients from all over the world (North America, Europe, Australia, Asia).

Cowchain blockchain development company is actively looking for Lead Generation Manager to join our development team.

About us:
Cowchain have successfully completed 150+ projects mainly on EVM-based blockchains such as Ethereum, Polygon, Arbitrum, Base including Coinmarketcap leaders with 180M+ total capitalization and 20M+ daily trading volume in Move2Earn, Play2Earn and DeFi industries.
 

Requirements:
— Proven experience in a role focused on lead generation.
— Strong track record in identifying potential clients and contributing to the development of the sales funnel.
— Increase companies leads
— Writing unique cover letters for potential leads
— Initial communication with potential clients/prospects
— Data research 
— Exceptional attention to detail and ability to manage multiple tasks simultaneously.
— Excellent communication skills and ability to build effective working relationships across all levels.
— High energy, passion for cryptocurrencies, trading, and blockchain technologies.
— Dive deep into blockchain/crypto processes

— LLM medium skills

— Intermediate or higher level of English

Responsibilities:

— Gather data from various sources using online platforms and tools to build targeted lists of potential clients.
— Research new prospects and compile lead databases on demand to ensure a steady pipeline for the business development team.
— Align with the business development team on priorities, growth plans, and key business objectives.
— Provide insights and timely feedback on prospect needs, market trends, and competitive landscape.

Nice to have:
Experience with Clay, Instantly, HeyReach, Lemlist, Make, Apify
Experience with Web3\blockchain 
 

What we offer:
— Flexible working schedule, remote work
— Competitive salary with bonuses for activities
— Ability to dive into fast-growing blockchain/crypto industry
— Work with modern tech stack (blockchain)
— Paid vacations, sick leaves
— 100% friendly/family team

Will be a huge plus:

— Interest in the field of web3

An ambitious SBSB FinTech Lawyers company that combines advanced financial technology and legal knowledge is looking for a PR manager!

We help clients navigate the complex world of finance and law by providing innovative solutions in leading industries.

Main responsibilities:

• Development and implementation of PR strategy.
• Preparation of media materials: portfolio with a relevant content, press releases, articles, comments; identification of relevant publications; monitoring of current platforms.
• Interaction with journalists, media outlets, and bloggers.
• Organization and coordination of the company’s participation in events.
• Monitoring of brand mentions; reputation management.
• Content management for external communications and social media.
• Reporting on PR activities.

• Management of the company’s social media accounts to enhance brand development.

   

Requirements for the candidate:

• Over 2 years of PR experience (agency or in-house).
• Experience collaborating with business media (finance, business, crypto, etc.) and organizing events.
• Bachelor’s degree in PR, Journalism, Marketing, or Philology.
• English proficiency at an upper-intermediate (B2+) level.
• Proficient in media monitoring and analytical tools.
• Basic experience in managing social media and developing content.

• Will be well privileged if you Proficient in major platforms (Linkedin, YouTube, Instagram, Facebook, etc.) and skilled in utilizing promotional tools and had experience in promoting and developing an employer’s personal brand.

   

We offer:

• Remote format of cooperation;
• Horizontal and vertical growth opportunities;
• Competitive salary;
• Access to the company’s training programs;
• Comprehensive health insurance.

We are appflame, a product IT company. We create life-changing products that break the rules of the game in the category. Geographically, we are located in Ukraine, but in reality — all over the world.

We are looking for the daring and enthusiastic people. Those who are fans of creating real products and dream of launching and developing cool startups. You have ambitions, and we have comfortable conditions for their implementation.

Your project: AdConnect. It is a business that specializes in building communication platforms, as well as SaaS solutions for traffic management and increasing user retention. Our project portfolio includes: web products in the social discovery, advertising network, SaaS solution for user retention. Our products have millions of users from all over the world — North and South America, Europe, Australia, and the list of markets is constantly growing.

You will:

• Facilitate partner onboarding and efficient usage of product features.
• Maintain long-term relationships with partners and ensure they meet KPIs.
• Improve partners' performance by using the existing KPIs and developing new ones.
• Negotiate terms of cooperation and payment rates with partners.
• Conduct market research to stay on the top of the latest trends.
• Gather partners' feedback and participate in continuous product improvement.
• Help partners optimize their operations to make them more efficient.
• Resolve issues related to payments, fines etc.
• Work in close cooperation with Product, Operations, Marketing teams to ensure smooth operation of the business.
• Have an opportunity to become a Regional Manager.
   

From you:

• Fluent in English or Spanish, both written and spoken (B2 or higher).
• 1+ years of experience in B2B, online platforms, product businesses.
• Proficiency with Google Sheets / Excel, you’ll deal with data a lot.
• We hate micromanagement. You are a self-starter who works efficiently, generates & prioritizes tasks without being told what to do.
• Successful experience in cultivating and managing relationships with partners/clients.
• Goal-oriented mindset with a demonstrated track record of achieving results.
• Proven ability to address systemic issues through problem-solving.
• Analytical mindset with high attention to detail.

Will be an advantage:

• Proficiency in using analytical tools such as Tableau will be a plus.
• Understanding of product metrics, KPIs and OKRs
• Experience in social discovery/dating.

Your journey to the job offer: message from the recruiter > interview > test > final interview > job offer.

Why appflame?

• Involvement in Ukrainian products that compete with the world’s best players.
• The ability to implement your own ideas, not the feeling of a cog in the system.
• Meaningful and useful products, created not just for shareholders to earn money.
• A sense of yourself among your people who are charged with results.
• Work with the global market and a huge audience.
• Direct contact with Snapchat, Facebook, Google, Apple, and access to their best practices.
• Well-established processes and no barriers to growth within the company.
• Transparent evaluation of work based on personal performance indicators.
• Powerful social package and fair compensation.
• We provide all conditions for your talents to be fully revealed.

We are loyal to our people. Our loyalty doesn’t fade at the end of the working day. We do not leave our people alone with their problems: neither professional nor personal.

Join us.

__________

We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.

What you will do:

• Full-cycle recruitment: from sourcing candidates to onboarding
• Hiring IT specialists (developers, designers, PMs, etc.) for outsourcing projects
• Actively participate in building HR processes: onboarding, adaptation, team development
• Support a positive corporate culture in a remote team
• Collaborate with department leads to understand hiring needs

What we’re looking for:

• Experience in IT recruitment
• Strong communication skills and proactiveness
• English — Intermediate level or higher

What we offer:

• Fully remote work format
• Opportunities to work on international projects
• Professional growth in the HR field
• Stable and friendly team

Team Summary 

Our User Acceptance Testing & Market Research team is a group of experts focused on validating product functionality from a user perspective to support successful go-to-market decisions. The team collaborates across Product, Design, and Engineering departments to provide data-driven recommendations for feature improvements. We approach all testing from an end-user perspective to ensure optimal customer experience. Our approach combines early engagement, iterative feedback, and data-informed decisions to identify usability gaps, align with business goals, and enhance user experience. 

Job Summary
This role suits someone naturally curious, with strong critical thinking and ability to work independently in a dynamic, multi-cultural and diversified environment.
 

Responsibilities and Duties

• Conduct in-depth research to fully understand product features, functions, and intended use cases.
• Perform user acceptance testing of software and hardware following real-world scenarios at testing sites.
• Identify bugs, inconsistencies, or user experience issues through structured and exploratory testing.
• Collaborate with internal teams—including Product, Engineering, and Program Management — to clarify testing needs and share key findings.
• Interpret test findings to generate actionable insights, prepare reports, and create presentations for stakeholders.
• Monitor and analyze competing products and technologies in the market, providing benchmarking comparisons and highlighting strengths and areas for improvement.
   

Qualifications and Skills

• 1+ years of experience in manual testing with emphasis on UAT and market research.
• Knowledge of QA methodologies and familiarity with common tools (Jira, Confluence, etc).
• Experience in testing software and hardware in a production environment.
• At least Upper-Intermediate level of written and spoken English.
• Strong communication and collaboration skills with a customer-focused mindset.
• Proven analytical and presentation skills.
   

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

The Role

We are looking for a highly motivated Service Desk Engineer to join our team. You will be responsible for providing internal customer support for IT-related issues. Primarily, you will act as a 1st Line Support Engineer, but you may also be assigned more advanced system administration tasks depending on your skills and capabilities.

What You Will Be Doing

• Registering, prioritizing, and documenting incoming questions and service desk tickets, and routing the tickets to relevant teams if needed.
• Supporting customers locally in the office and remotely.
• Installing and configuring software on customer equipment.
• Performing routine software and hardware maintenance.
• Working closely with the IT team to resolve any IT-related issues.
• Performing routine access management tasks (password resets, enabling/disablingusers, etc.).
• Performing some system administration tasks (specified additionally, with education provided if needed).
• Providing customers with guidelines and producing user manuals.

What you need for this Position

• Advanced user of Windows, MacOS, and Unix systems.
• Basic understanding of MS Active Directory and computer networking, including DHCP, DNS, and OSI model.
• Eagerness to grow professionally in IT.
• Customer-oriented mindset.
• Accuracy, punctuality, and discipline.

Nice to Have

• Some scripting experience (Bash, PowerShell, Python).
• At least one year of working experience in a similar position.
   

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.

In 2018 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!

We are growing and have an open position as a Customer Support Representative.

Skills and Qualifications:

• Excellent written skills in English;
• Experience in the Client support area will be a plus;
• Basic technical background (strong experience in using apps);
• Proactive approach, empathetic individuals, problem-solving skills;
• Customer orientation and ability to adapt/respond to different types of characters;
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities:

• Providing Customer Support for the website users;
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
• Follow communication procedures, guidelines, and policies;
• Responding promptly to customer inquiries;
• Communicating with customers through various channels (chat/emails);
• Acknowledging and resolving customer complaints;
• Keeping records of customer interactions, transactions, comments and complaints;
• Entering data into a CRM, other online tools, and cloud-based platforms;
• Other related tasks assigned by managers of the Clients and/or Helpware;

We Offer:
 

• Competitive compensation linked to EUR rate;
• Medical insurance after the trial period;
• English classes;
• Schedule: 8 am - 10 pm Kyiv Time (8 working hours + 1 hour of a break during this period of time);
• Corporate training and parties.