Sky Dev

🔥 Vacancy: Technical Support Specialist

📍 Where? Office in Kyiv (5/2)
⏰ Schedule: 10.00 - 19.00
💰 Salary: $900

Who are we?

We are a tech company developing an innovative product. We're looking for motivated people with no prior experience — we'll teach you everything you need to know!

Why join us?

💰 $900 salary
👔 Office in the city center with a great atmosphere
🎯 Clear career path for beginners

What will you do?

🔹 Consult clients via chat
🔹 Analyze simple technical issues
🔹 Handle basic support requests
🔹 Test functionality

We're looking for someone who:

✅ Has basic technical skills (even as a hobby)
✅ Learns quickly and enjoys solving problems
✅ Is responsible and a team player

🌟 Key personal qualities we value:

🧠 Stress resilience
✔ Ability to stay calm and focused during stressful situations (e.g., system failures or dealing with dissatisfied customers)
✔ Capability to effectively prioritize tasks under pressure
✔ Skill in turning challenges into valuable experience instead of stress

💬 Communication and teamwork
✔ Clear explanations: Able to explain technical concepts in simple terms to non-technical users
✔ Active listening: Good at asking the right questions to pinpoint issues
✔ Team spirit: Willing to collaborate with developers, QA, and other departments to resolve problems quickly

🌟 Team atmosphere

We have a friendly, warm team where everyone feels part of a shared mission. We believe that a positive atmosphere is key to effective work.

What brings us together:
☕ Coffee & sweets – Freshly brewed coffee, tea, and tasty snacks always available to recharge during the day
🍕 Happy Friday – Every Friday the company orders a delicious lunch from a favorite restaurant, and we eat together, sharing stories and laughs
🎉 Team buildings & corporate events – We regularly organize events: from quests and board games to outdoor retreats
💬 Open communication – Everyone is welcome to share ideas, speak up, or simply chat over a cup of coffee

We’re not just colleagues — we’re a team that supports each other and achieves goals together. Join us if you’re looking to work in a cozy and inspiring environment! 😊

Position: System Administrator

📍 Location: Kiev
🕐 Schedule: Monday to Friday, 10:00 AM – 7:00 PM
🎉 Perk: Every Friday – Happy Friday with delicious food 🍕🍩

🔧 Key Responsibilities:

• Manage and configure Mikrotik network equipment

• Administer RDP connections on Windows Server

• Set up and maintain VPN (WireGuard), proxy servers, and tunnels

• Work with cloud platforms such as Nextcloud

• Provide technical support for Windows and macOS users

• Handle data and reporting using Microsoft Excel

• Contribute to the implementation of cybersecurity practices

✅ Requirements:

• Minimum 2 years of experience as a system administrator

• Strong knowledge of Mikrotik configuration

• Hands-on experience with Windows Server, RDP

• Proven experience with VPNs (WireGuard), proxy, tunneling

• Confident use of Excel and experience with Nextcloud

• Understanding of cybersecurity fundamentals

• Skilled in working with Windows and macOS