Jobs Business Analyst

POSITION OVERVIEW

As a System Analyst on the Fintech Core project, you will define technical architecture, system specifications, and integration designs for a white-label modular fintech platform that enables rapid creation of digital banking and payment products.

The platform provides a complete technology stack including general ledger, middleware, mobile/web applications, and extensive third-party integrations for KYC, payments, card issuance, and compliance. You’ll work closely with Business Analysts, Solution Architects, and Engineering teams to translate business requirements into detailed technical specifications, design robust system architectures, and ensure seamless integration across microservices while maintaining regulatory compliance and enterprise-grade security.

This role offers hands-on experience designing financial systems at scale, with exposure to payment processing, card networks, digital wallets, cross-border transactions, and regulatory compliance frameworks serving multiple fintech implementations globally.

General project description 

Fintech Core is a white-label modular fintech solution designed for rapid creation and launch of digital banking and payment products. It provides a comprehensive, turnkey platform that enables businesses to build neobanks, digital wallets, payment systems, and other fintech products within 3 months rather than years. The solution includes a complete technology stack: a robust general ledger platform, middleware layer, customizable frontend applications for iOS/Android/Web, and extensive third-party integrations for KYC, payments, card issuance, and compliance. Unlike traditional SaaS offerings, Fintech Core provides full access to source code, eliminating vendor lock-in and enabling deep customization.

The platform is built on a microservices architecture with modular components that can be independently scaled and customized. It supports multi-currency operations, cross-border payments, card issuing, account management, transaction processing, compliance monitoring, and back-office orchestration. The solution is PCI & DSS compliant and designed to meet regulatory requirements across multiple jurisdictions.

Project stage: Active development and continuous enhancement. The platform is mature with multiple successful implementations but undergoes constant evolution to incorporate new regulatory requirements, payment integrations, and fintech capabilities. Quality, scalability, and compliance are paramount priorities.

The size and the structure of the team Cross-functional team including Product Owners, Business Analysts, System Analysts, Frontend/Backend Developers, QA Engineers, DevOps, Security Specialists, and Compliance Consultants. The team operates in an Agile environment with close collaboration between technical and business functions.

YOUR BACKGROUND

Technical Skills 

• 4+ years of experience as a System Analyst, Technical Analyst, or similar role in fintech or banking domains 
• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management 
• Experience with microservices architecture, API design, and distributed systems 
• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams 
• Knowledge of database design and data modeling for transactional systems 
• Understanding of integration patterns, message queues, and event-driven architectures 
• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes) 
• Experience with API specifications (REST, OpenAPI/Swagger, webhooks) 
• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP) 
• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

Domain Knowledge 

• Understanding of core banking concepts: accounts, transactions, balances, ledgers, reconciliation 
• Knowledge of payment flows: domestic/international transfers, card payments, digital wallets 
• Familiarity with KYC/AML processes and regulatory compliance requirements 
• Understanding of financial data security standards (PCI DSS, GDPR) 
• Experience with fintech product features: onboarding, card issuing, FX, acquiring

Analytical & Documentation Skills 

• Excellent analytical thinking and problem-solving abilities 
• Strong technical writing skills with attention to detail 
• Ability to translate complex business requirements into technical specifications 
• Experience with UML, BPMN, or similar modeling notations 
• Proficiency with documentation tools (Confluence, Notion, or similar) 
• Experience with requirements management and traceability

English level - Upper-Intermediate.

Skills that will be a plus:

• Experience with white-label or multi-tenant system architectures
• Knowledge of blockchain and cryptocurrency integrations
• Familiarity with regulatory frameworks (PSD2, Open Banking, MiFID)
• Experience with performance testing and system optimization
• Understanding of DevOps practices and CI/CD pipelines
• Previous experience with modular platform architecture
• Knowledge of financial compliance and audit requirements
• Experience with data migration and system integration projects

RESPONSIBILITIES

• Analyze and document system requirements for platform modules including payments, card issuance, digital wallets, accounts, ledger management, and compliance systems
• Translate business requirements into detailed technical specifications, API contracts, database schemas, and integration architectures
• Design data models, entity relationships, and data flow diagrams for transactional and financial systems with appropriate normalization and performance considerations
• Define integration patterns and technical specifications for connecting with payment processors, KYC/AML providers, card issuers, and open banking platforms
• Document system behaviors using sequence diagrams, component diagrams, deployment architectures, and API specifications (OpenAPI/Swagger)
• Collaborate with Solution Architects to ensure system designs align with microservices architecture patterns, scalability requirements, and technical best practices
• Define non-functional requirements including performance benchmarks, security controls, data retention policies, and audit trail specifications
• Facilitate technical design workshops with Engineering teams to review system specifications, validate implementation approaches, and identify technical risks
• Create comprehensive system documentation in Confluence covering technical flows, component interactions, message formats, and infrastructure requirements
• Support QA teams by defining system integration test scenarios, technical acceptance criteria, and end-to-end testing strategies
• Analyze system performance bottlenecks and propose optimization solutions for high-throughput financial transaction processing
• Ensure all technical specifications maintain regulatory compliance requirements (PCI DSS, GDPR, PSD2) and financial data security standards
• Maintain traceability between business requirements, system specifications, technical implementations, and test cases
• Participate in sprint planning, technical refinement sessions, and architecture review boards to ensure alignment between product vision and technical execution

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.
 

We are looking for a Business Analyst to join our team!

Requirements:

- Experience: 5+ years as a Business Analyst, preferably in the iGaming or payments industry.
- Experience with payment method integrations and understanding of the payment process.
- API specification analysis.
- Experience working with Atlassian stack tools (Jira, Confluence).
- Ability to present information clearly, logically, and consistently.
- Analytical Thinking: Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.
- Understanding documentation standards.
- Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides).

Responsibilities:

- Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
- Supporting needs in requirements management during the whole project life cycle.
- Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
- Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
- Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
- Review and approve the user stories in collaboration with project managers and key technical specialists.
- Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
- Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.
- Development and maintenance of documentation in accordance with standards and requirements.
- API specification analysis.
- Quick execution and description of tasks.
- Description of integration flows of various methods.

Will be plus:

- Experience with payment method integrations and understanding of the payment process.
- API specification analysis.
- Understanding REST API, JSON.

Technical Stack:

- Confluence;
- Jira;
- Draw.io;
- Miro;
- Figma;
- UML, BPMN notation;
- English (B2+).

Our benefits to you:

- Paid annual leave.

- Paid days off.

- RedCore TEAM corporate gamification system.

- Annual corporate events for employees.

- Reimbursement of business travel expenses.

- Flexible working format and start time.

- Employee learning and development system.

- Mentoring program.

- Overtime compensation.

- Referral program with a cash bonus.

- Corporate psychologist.

- Cafeteria benefit system: sports, insurance, language learning (depends on region).

About the role
AI and agentic systems are changing how companies build software. Many clients can now build a simple app on their own with AI tools. What they need is a partner who understands their business, sees where AI and automation create real value, and proposes a solution that makes sense for them.

We are rethinking how we work with potential clients, and we are looking for a Senior Pre-sale Business Analyst to join our team and become part of this change. You will drive the pre-sale process and act as a business consultant for our clients.
 

What you will do

Pre-sales and discovery

• Lead discovery with new leads: stakeholder interviews and workshops to understand business goals, constraints and opportunities for AI and automation
• Design solution options and MVP scope, backed by a clear business case, high-level requirements, assumptions and risks
• Build quick demos and prototypes with AI and no-code tools to show clients what is possible
• Prepare commercial offers together with Sales and Delivery, and present them to clients

Sales process improvement

• Formulate and test hypotheses on how we work with leads and use the results to shape our approach
• Turn our project experience and AI expertise into clear, reusable offers, case studies and templates

• Try new AI tools first-hand and share what matters with the team

   

What we expect

• 5+ years in IT, including solid experience as a Business Analyst: requirements elicitation, decomposition and prioritization, process modelling, wireframing and solution documentation
• Hands-on experience in pre-sales and discovery, and a good understanding of how B2B sales work in IT services
• Experience in a product company or on a long-term outsourcing project; strong product thinking and the ability to dive deep into a client’s business problems
• Daily, practical AI fluency (e.g. Claude, ChatGPT, agentic workflows, prompt engineering): you follow new releases, have built something yourself (an agent, an automation, an open-source setup or a no-code prototype) and understand what AI can and cannot do today
• Good understanding of software architecture and integrations
• Excellent communication, facilitation and presentation skills; confident with C-level stakeholders
• English: Upper-Intermediate or higher, fluent in spoken business communication
• Proactive, result-oriented, comfortable with uncertainty and ready for challenging tasks

• Readiness for occasional business trips

   

Nice to have

• Consulting background is a strong plus
• Experience on AI / ML / LLM projects or AI-related pre-sales
• Experience in consulting or in a Product Owner / Product Manager role
• Experience improving a sales or pre-sales process

Why Join Us? 

    🌍 Remote-first & flexible work

• Fully remote working model.
• Access to an office if there is one available in your location.
• Monday–Friday, 40-hour working week.

• Flexible working hours: schedule options between 08:00 and 19:00, including a 1-hour lunch break (the only requirement is a minimum of 5 hours of overlap with the team)

  🏖️ Vacation & sick leave

• 20 paid working days of vacation during the first year.
• 10 paid sick days per year (for childcare would also be covered), compensated at 100% of salary.

• Public holidays are days off by default.

  ❤️ Health & family benefits

• Medical insurance or medical insurance compensation.
• Company gifts for:
  • Birthday
  • Wedding
  • Birth of a child
• Paid lunches at the office.
• Family days etc.
• 📑 FOP / Individual Entrepreneur Support if needed
  🔄 Paid Bench period between projects
  🤝 No time-tracking software — transparent and trust-based time reporting.
  🎁 Referral Program

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Analyst!  

Requirements: 
- Exceptional core Business Analysis skills with a proven track record of eliciting, structuring, and writing clear, high-quality technical and functional requirements.
- Previous experience working in complicated, dynamic environments with a high level of uncertainty and complex cross-unit dependencies.
- Deep understanding of software development lifecycles (SDLC) and Agile methodologies.
- Proven experience drafting BRDs and decomposing them into backlog items — Epics, User Stories, and Acceptance Criteria.
- Solid knowledge of BPMN, UML, and system/block diagrams.
- Ability to communicate effectively with business stakeholders in terms of value and KPIs, and with tech teams on a technical level.
- Strong ability to break down complex business logic into actionable development tasks. 

Will be a plus: 
- Productive experience in the iGaming industry, specifically with casino games and slot mechanics.
- Knowledge of data analytics and familiarity with BI tools (Tableau, Power BI, Looker, etc.).
- Experience with API documentation.
- Familiarity with A/B testing and UX research principles.
- Knowledge of BABOK principles would be an advantage.

Responsibilities: 
- Drive the business analysis activities for launching a new domain, ensuring all product needs are accurately captured, structured, and documented.
- Act as the primary bridge and mediator between the Product team and the Technical team, translating product vision into detailed technical requirements.
- Translate business needs into actionable deliverables for development, including documentation, backlog items, epics, and user stories.
- Actively manage and groom the backlog, clarify complex logic for developers, and ensure the final technical delivery aligns with product expectations.
- Ensure business stakeholders have the required level of transparency on progress, priorities, and decisions throughout the product lifecycle.

Our benefits to you:

- Paid annual leave.

- Paid days off.

- RedCore TEAM corporate gamification system.

- Annual corporate events for employees.

- Reimbursement of business travel expenses.

- Flexible working format and start time.

- Employee learning and development system.

- Mentoring program.

- Overtime compensation.

- Referral program with a cash bonus.

- Corporate psychologist.

- Cafeteria benefit system: sports, insurance, language learning (depends on region) 
 

We are looking for an experienced Business(System) Analyst to our team.

Ideal for someone who enjoys turning complex business needs into clear technical requirements and helping teams build the right solutions.

Business Analysis · Requirements Management · System Analysis · Stakeholder Management ​

What you'll do:

• Collaborate proactively with business stakeholders, product managers and tech team to reach a common understanding of the pain/problem to address the needs;
• Analysis of the gathered requirements and expectations and creation of requirements specifications;
• Presentation business requirements to tech team and support tech team in clarifications of requirements and change request management, lead refinement sessions;
• Plan, facilitate, and conduct requirements elicitation, documentation, and validation;
• Create various artifacts, such as SRSs, minimal schema and configuration requirements, presentations, user guides, introduction materials, and release notes.

Your expertise

• 3+ years of experience as a Business Analyst or Systems Analyst;
• Ability to understand complex business tasks and translate them into requirements;
• Ability to write functional and non-functional requirements, create user stories and use cases (including diagrams, UML, BPMN);
• Good knowledge of prototyping tools;
• Strong technical knowledge of client-server architecture, API, SQL, HTML/CSS;
• Strong understanding of the Software Development Life Cycle (SDLC);
• Attention to details, strong logic mindset, ability to identify corner cases, result-oriented approach;
• Strong time management skills to feel confident with multi-task activities;
• Experience in payments domain;
• English: Upper-Intermediate.

Tech Stack:
PHP 8, Nginx, MySQL, Redis, RabbitMQ, GitLabCI, AWS, Docker, Kubernetes, Grafana

Life at Emergine:
 

Stay Supported

• 100% paid sick leave
• 20 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders

• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion

• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact

• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.

The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.

The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.

OU’s: Currently, Nuero, Cardio, Diabetes is the OU that HDP data platform is working with, but there could be more OU’s coming up with requirements in future.

GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.
 

Requirements

• Business analyst
• API specifications
• Product management
• Requirements definition
• Validation

Technical Person, has expertise with writing requirements.

• 5+ years of previous BA experience.
• Excellent written and spoken skills in English. Advanced level of English;
• Knowledge of SDLC;
• Analytical set of mind;
• Strong communication skills;
• Teamwork
• Presentation skills;
• UML modeling experience;
• SW QA or Dev experience.

NICE TO HAVE

• Previous Healthcare or Medical Device experience
• Experiance working with AI
• Experiance working with Cloud
• Experience working with Healthcare Data
• Building software classified as Software as a Medical Device (SaMD)
• Experience implementation enterprise grade cyber security & privacy by design into software products
• Experience working in Digital Health software
• Experience developing global applications
• Strong understanding of SDLC – Waterfall & Agile methodologies
• Software estimation
• Experience leading software development teams onshore and offshore
• AWS Cloud Native Services

We are looking for proactive Business Analyst to join our Big Data Innovation Team, focused on discovering, testing and validating high-potential Big Data products and solutions.

You will turn market opportunities and innovative ideas into validated product concepts through customer discovery, business research, data analysis and experimentation, preparing successful concepts for handover to Core Product Teams.

Responsibilities:

•            Research market trends, customer needs, competitors and technologies to identify new product opportunities

•            Conduct customer discovery (CusDev) and validation to assess customer needs, problems and proposed solutions

•            Collaborate with Core Product Teams to generate, assess and prioritize product hypotheses and maintain hypothesis backlog

•            Evaluate market potential, business value, data availability, technical feasibility and implementation complexity

•            Analyze internal and external data, assessing its quality and suitability for new product use cases

•            Develop preliminary business cases covering market size, revenue potential, costs and key assumptions

•            Define success metrics and validation criteria; support experiments, prototypes and MVPs, analyze results and recommend next steps

•            Translate business needs into product requirements, functional specifications, user stories and acceptance criteria

•            Collaborate with Data Science, Data Engineering, Digital and IT teams on solution feasibility, data processing and integration

•            Document validated concepts, findings and decisions; support handover to Core Product Teams for development and launch

•            Track innovation metrics, including pipeline value, hypothesis validation, prototype/MVP lead time and conversion rates

Requirements:

•            2+ years in Business, Data or Product Analysis or similar role

•            Strong analytical thinking, problem-solving and ability to evaluate business opportunities

•            Solid SQL skills and experience with large datasets, data structures and ETL

•            Experience in market research, competitive analysis, customer discovery and business case development

•            Understanding of product discovery, hypothesis validation, experimentation, prototyping and MVP development

•            Ability to assess business value, data requirements and technical feasibility.

•            Experience translating business needs into clear requirements and documentation (BRD, PRD, user stories, acceptance criteria)

•            Strong communication and cross-functional collaboration skills

•            Understanding of Big Data technologies, analytics and AI/ML applications

•            Python, BI tools, Big Data platforms and telecom experience are advantages

We offer:

•            Work with Ukraine's leading mobile operator

•            Remote work with optional office visits and flexible hours

•            Competitive salary and annual bonus

•            Paid vacation and sick leave

•            Medical and life insurance

•            Professional development and career growth

•            Friendly, collaborative environment

Hello!

Let's get acquainted. Breezy is a Leader in Trade-In and refurbishment company in central, south-eastern Europe and the Caucasus. We have nearly 200+ employees across 7 countries, and every day we create businesses, products, and projects that we are proud of.

We are part of the international holding ASBIS, one of the leading distributors of Information and Communications Technology products and solutions in EMEA Emerging Markets.

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices for a discount or a certificate to purchase a new device.

We manufacture refurbished smartphones, giving them a second life.

We also have our own retail stores and an online store.

Our partners include the largest electronics chains, telecom operators, IT companies, and authorized Apple partners.

At Breezy, we're building an ecosystem that extends the lifespan of gadgets and makes technology more accessible. We're growing, expanding our markets, and improving our internal processes. To support this growth, we're implementing and developing an ERP system that connects our sales, service, warehouse, and finance functions.

Learn more about us and the team at this link: https://breezy.band/

We're currently seeking an ERP Business Analyst to help translate business needs into clear and effective system solutions. You'll be the link between users and the development team, influencing how the company operates internally and how we grow.

Requirements:

1. 3–5 years of experience as a Business Analyst (ERP experience required).
2. Strong understanding of business processes across Finance, Sales, HR, Inventory, Procurement, and Manufacturing.
3. Excellent skills in requirements gathering, process mapping and documentation.
4. Experience with ERP implementation life cycle (from design to go-live). SAP, Oracle expertise are welcome.
5. Familiar with API integration in multi-platform projects. Worked with Postman or similar.
6. Strong communication, facilitation, and stakeholder management skills.
7. English intermediate technical.
8. User training experience.

Key Responsibilities:

Requirements Gathering & Analysis

1. Engage with business stakeholders to identify needs and translate them into functional specifications.
2. Map current processes and design optimized workflows using internal ERP modules.
3. Document business requirements, use cases, and user stories.

System Design & Customization

1. Collaborate with ERP consultants and developers to design and configure solutions.
2. Validate feasibility of customizations and integrations.
3. Ensure alignment of system functionality with business processes.

Testing & Validation

1. Define acceptance criteria and support QA/testing activities.
2. Assist in UAT (User Acceptance Testing) with business stakeholders.
3. Ensure data consistency and accuracy during migration.

Change Management & Training

1. Support end-users with documentation, manuals, and training sessions.
2. Promote adoption and address resistance by demonstrating business value.
3. Act as a key point of contact between IT and business units.

Continuous Improvement

1. Monitor system performance and gather user feedback post-implementation.
2. Recommend enhancements and new ERP features to improve efficiency.

Key Competencies:

1. Analytical and critical thinking.
2. Strong problem-solving orientation.
3. Ability to translate business needs into technical solutions.
4. Collaborative and cross-functional mindset.
5. Effective communication across technical and non-technical audiences.

We promise that with us you will have the opportunity for:

• Professional realization, experience exchange, and career development.

• Working in a financially strong, fast-growing international company.

• Being part of a like-minded team in a friendly atmosphere. This is a driven, ambitious team that achieves high results.

• Engaging in interesting tasks and implementing your own ideas and solutions.

• Flexible schedule and the possibility of remote work.

• Special prices on company products.

Breezy is a meeting place for professionals aiming for great achievements.

Do you want to tackle ambitious tasks, experiment, and develop the Trade-In service that has a global impact on the world and helps preserve our planet?

Then we look forward receiving your CV! Join us!

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are looking for a Senior Business Analyst / Functional Analyst to support internal digital transformation initiatives.

You will work closely with business and IT stakeholders to analyze processes, gather requirements, identify improvement opportunities, and translate business needs into clear IT requirements.

The role focuses on ServiceNow/ITSM, Finance and HR processes, and enterprise software solutions.

This role is ideal for someone with strong analytical skills who enjoys connecting business needs with technology solutions.

What You Will Do:

• Act as a liaison between business stakeholders and IT teams to ensure technology solutions meet business goals.
• Perform the end-to-end analysis of business processes, identifying inefficiencies and improvement opportunities.
• Facilitate workshops, interviews, and design sessions with cross-functional teams to gather insights, challenge assumptions and validate solutions.
• Collaborate closely with architects, project managers, developers, and testers to ensure solutions are feasible, scalable, and aligned with enterprise architecture.  
• Support initiatives across Internal Firm Services (IFS) functions such as HR or Finance, working with stakeholders to understand both common requirements and function-specific processes.
• Contribute to the continued evolution and adoption of the ESP ServiceNow platform, including analysis of existing services, onboarding of new services and identification of opportunities for process improvement. 

What We Are Looking For:

• You are a proactive problem-solver who thrives on turning complex challenges into actionable solutions.
• You are a pragmatic and flexible thinker who can easily shift between topics and priorities, adapting quickly to evolving needs.
• You have a strong analytical mindset and can translate business needs into clear IT requirements.
• You have a solid understanding of IT systems, data flows, and solution architecture principles.
• You have hands-on experience with the ESP ServiceNow environment and understand its current implementation, service structure and ways of working.
• You have a strong understanding of Finance and HR processes and ways of working and can translate operational needs into technology requirements.
• You are adaptable and able to work in a fast-paced environment.
• You have more than 3 years of experience in an Analyst or similar role, ideally within a complex IT or digital transformation environment.
• Fluent spoken and written English (В2+ is mandatory). 

 Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

At UAI Labs, we’re building the next generation of intelligent automation — tools and solutions that help companies work smarter, faster, and more creatively. We take on the repetitive, manual, “why-is-this-still-done-like-this?” work so people can focus on skills that matter. 

As a growing startup, we move fast, experiment often, and love turning ambitious ideas into real products. You’ll learn modern automation practices, work with emerging tech, and contribute to meaningful projects from day one. Here, curiosity is an advantage, and creativity is part of the job description. 

If you want to grow quickly, solve real problems, and shape the future of automation, you’ll feel right at home. 

Don’t meet 100% of the requirements? No problem. If you’re excited by what we’re building, let’s talk. 

About the Role 

We are looking for a highly organised, analytical, and people-focused Business Analyst to join our delivery team. In this role, you will work closely with clients to understand their processes, uncover bottlenecks, translate business needs into clear requirements, and support the design of automation and AI solutions. 

You’ll play a key role in stitching together the business perspective, technical approach, and delivery roadmap, ensuring our solutions actually solve real problems. 

Responsibilities 

• Run discovery workshops to understand current processes, pain points, and opportunities 
• Document AS-IS and TO-BE processes with clarity and structure 
• Translate business requirements into functional specifications for developers 
• Support prioritisation and help shape automation roadmaps 
• Gather and validate data required for business cases 
• Collaborate closely with developers during solution design 
• Support UAT planning, execution, and defect triage 
• Create process-definition documents (PDDs), requirement specs, and user guides 
• Communicate with stakeholders at all levels to ensure alignment 

• Contribute to continuous improvement of delivery methods and documentation standards 

   

Required Skills & Qualifications 

• Bachelor’s degree in business, Engineering, Information Systems, or related field 
• 2-4 years of experience in business analysis, consulting, operations, or similar roles 
• Strong skills in mapping processes and identifying inefficiencies 
• Experience gathering and documenting requirements 
• Excellent communication and stakeholder management abilities 
• Strong analytical thinking and attention to detail 
• Ability to work in fast-paced, ambiguous environments 
• Previous experience in consulting or working directly with clients 

• Comfortable communicating in English, both spoken and written 

   

Preferred Qualifications 

• Experience with data analysis, automation, RPA, Process Mining, or AI-led transformation projects 
• Understanding of basic technical concepts (APIs, data flows, system integrations) 
• Experience working with tools like Miro, Visio, Lucidchart, or process mining platforms 

• Exposure to software development lifecycle (Agile/Scrum preferred) 

   

Who You Are 

• A clear communicator who can simplify complexity 
• Curious, structured, and naturally analytical 
• Comfortable engaging with both technical and non-technical teams 
• Someone who loves solving problems and asking “why does it work like that?” 

• A team player who takes ownership and drives work forward

   

UAI Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 

We’re looking for an experienced Business Analyst / Project manager / Delivery manager to join our team and act as a key link between our B2B clients, Product, and Development teams.

What You’ll Do

• Work directly with B2B clients and white-label operators to understand their business needs, processes, and requirements.
• Gather, analyze, clarify, and document business and functional requirements.
• Act as a bridge between clients and internal teams, including Product, Development, Support/KYC, Legal & Compliance, Payments, CRM, BI, and Finance.
• Translate business requirements into clear, structured tasks for Product and Development teams.
• Collaborate with Product and Development teams to clarify technical details, dependencies, limitations, and potential solutions.
• Coordinate integrations, launches, operational changes, and technical requests from initiation to delivery.
• Break down complex requirements into actionable tasks and ensure all stakeholders have a shared understanding of the expected outcomes.
• Track projects and requests, monitor progress, identify blockers, and coordinate their resolution.
• Participate in meetings with clients and internal teams, provide status updates, and communicate progress.
• Analyze existing processes and identify opportunities for improvement and automation.

What We’re Looking For

• At least 3 years of experience as a Business Analyst, Project Manager, or Delivery Manager.
• Strong experience collaborating with developers, QA engineers, architects, and product teams.
• Excellent communication skills and the ability to work effectively with clients, business stakeholders, and technical teams.
• Solid understanding of software development processes and the ability to discuss technical requirements with developers.
• Experience with integrations, APIs, technical projects, or B2B platforms is a strong advantage.
• Strong organizational and project coordination skills.
• Ability to manage multiple requests and priorities simultaneously.
• Fluent English.

What We Offer

• 20 vacation days + 36 paid sick leaves per year.
• Flexible schedule with no micromanagement.
• A high-impact leadership role with real decision-making authority.
• Freedom to introduce new ideas, drive improvements, and influence business results.
• International team with transparent processes and fast decision-making.

We’d love to tell you more about this opportunity! Send us your CV, and let’s discuss how you can make an impact on our team.

About the Role
We’re seeking a BA to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.
 

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.
Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation: 

• 50% — Feature delivery execution (backlog, user stories, sprint management)
• 20% — Technical documentation (BRD, PRD preparation)
• 15% — Quality & metrics (bug reduction, incident management, team performance tracking)
• 15% — Stakeholder coordination (customers, sales, support)

Report To: Head of Product
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response
• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track
• Incident Management: Experience triaging and coordinating response to production issues

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking
• Design: Figma collaboration for UI/UX specifications
• Communication: Slack, Zoom, async documentation practices

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams

• Customer-centric: Understands impact of delays and bugs on customer experience

   

🌟 Nice-to-Have (Bonus Qualifications)
Experience

• 1-2+ years product ownership experience
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)
• Experience managing API products or developer-facing features

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing
• Performance testing: Understanding of load testing and scalability considerations.

YOUR PROFILE
•  One or more years of experience as a Business Analyst in software development. 

•  ⁠Direct experience working with clients to capture requirements and translating them for developers.
•  ⁠Practical, day-to-day experience using AI tools in your work — not just awareness, but real usage.
•  ⁠High flexibility and a genuine drive to learn fast, given how quickly AI is reshaping the field. Every day brings new tools and changes, and you should want to keep up.
•  ⁠Willingness to adapt and change as the technology and business landscape evolve.
•  ⁠Solid expertise in eliciting, analyzing, specifying, and validating business, user, and system requirements.
•  ⁠Hands-on experience working with stakeholders at all levels to gather requirements and deliver solutions.
•  ⁠Ability to negotiate and build consensus among stakeholders.
•  ⁠Familiarity with software development life cycles and close collaboration with development teams.
•  ⁠Excellent English and strong communication skills.

WE OFFER

- Lots of freedom to implement your ideas

- A dynamic and innovative working environment with flat hierarchies

- Participation: Contribute your know-how and change the future of the manufacturing industry with us

- Very transparent, honest, and customer-centric culture

- A highly motivated, experienced, and cooperative team that will always support you

- Always keep moving forward: we offer you lots of internal and external training to improve

Senior Technical Project Manager / Business Analyst (.NET, Azure, AWS)

📍 Location: Romania only
💼 Employment: Full-time
⏳ Duration: Long-term
🌍 English: Upper-Intermediate (B2+)
🚀 Start: ASAP
 

⚡ Interview Process: One technical interview

About the Role

We are looking for a Senior Technical Project Manager / Business Analyst to join a long-term software development project for our established Romanian client.

This is a key position for a technically strong professional who can bridge the gap between business stakeholders, software architects, and development teams.

You will take ownership of technical requirements, translate architectural decisions into clear, actionable user stories, manage project dependencies, and ensure predictable delivery.

This role offers an opportunity to become a central figure in the project's growth, with the potential to coordinate an expanding team of developers and take on broader delivery responsibilities as the project scales.

We are looking for someone who is not just a project coordinator but a hands-on technical PM/BA who understands software architecture, can confidently participate in technical discussions, and knows how to turn complex requirements into structured development tasks.

Key Responsibilities

• Manage end-to-end software development delivery across .NET, Azure, and AWS projects.
• Collaborate closely with software architects to understand technical solutions, architectural decisions, and implementation requirements.
• Translate complex technical and business requirements into well-defined user stories, acceptance criteria, and actionable development tasks.
• Own and maintain project backlogs using Azure DevOps Boards.
• Plan and track development activities, milestones, dependencies, and delivery timelines.
• Identify technical risks, blockers, and cross-team dependencies, ensuring timely resolution.
• Facilitate communication between business stakeholders, architects, and software engineers.
• Participate in technical discussions and ensure requirements are accurately communicated to the development team.
• Coordinate sprint planning, backlog refinement, prioritization, and delivery tracking.
• Support future team expansion by establishing scalable delivery processes and coordinating additional developers.

Requirements

• Proven experience as a Technical Project Manager, Technical Business Analyst, or in a combined PM/BA role within software development projects.
• Hands-on experience managing projects involving .NET / C#, Microsoft Azure, and/or AWS.
• Strong technical understanding of software development processes, application architecture, APIs, integrations, and cloud-based solutions.
• Ability to understand technical discussions with software architects and translate architectural requirements into development-ready user stories.
• Strong experience with Azure DevOps Boards, including backlog management, work items, sprint planning, and delivery tracking.
• Experience gathering, analyzing, documenting, and validating business and technical requirements.
• Ability to write clear user stories with acceptance criteria and manage requirements throughout the development lifecycle.
• Experience managing project dependencies, technical risks, priorities, and delivery timelines.
• Strong understanding of Agile/Scrum methodologies and the SDLC.
• Excellent communication, stakeholder management, and problem-solving skills.
• English proficiency at B2 level or higher.
• Must be based in Romania and hold Romanian citizenship.

Nice to Have

• Previous experience working as a software developer, systems analyst, or solution architect.
• Experience coordinating multiple development teams or scaling engineering teams.
• Familiarity with CI/CD pipelines and cloud infrastructure.
• Experience working with distributed or international engineering teams.

What We Offer

• Long-term, full-time collaboration with an established Romanian client.
• Competitive compensation of up to $41/hour.
• A technically challenging project involving modern cloud technologies.
• Direct collaboration with software architects and technical decision-makers.
• Opportunity to take ownership of project delivery and contribute to future engineering team growth.
• Fast hiring process: only one technical interview.

Hiring Process

The selection process consists of one comprehensive technical interview focused on your ability to understand software architecture, translate technical requirements into development tasks, and manage complex software delivery.

We are hiring ASAP and are ready to move quickly with qualified candidates.

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.