Jobs Business Analyst

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

• Gather, analyze, and document business, product, and user requirements for new features and product improvements
• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals
• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria
• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented
• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams
• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date
• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities
• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

• 2+ years of experience as a Business Analyst or Product Owner within software development environments
• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies
• Proven experience gathering, documenting, and managing functional and non-functional requirements
• Strong experience writing user stories, use cases, acceptance criteria, and product documentation
• Understanding of product metrics, A/B testing, and data-driven decision making
• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification
• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity
• Proficiency with Jira, Confluence, or similar collaboration and project management tools
• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to manage multiple priorities and work effectively in a fast-paced product environment
• Proactive mindset with a strong sense of ownership and accountability

Would be a plus

• Practical experience working with third-party integrations, APIs, and external 
• Previous experience in QA, Technical Support, or Software Development roles
• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Final  interview
• Reference check
• Offer

Ready to take your expertise to the next level in the rapidly evolving AdTech industry? Join Sigma Software’s Stellar Competence Center — a dedicated business unit focused on delivering cutting-edge advertising technology solutions to global leaders and innovative startups. As a Senior Business Analyst, you will work on complex, high-profile projects, collaborating with top-tier professionals and leveraging AI-driven automation to shape the future of digital advertising.

This full-time remote role offers a dynamic environment with opportunities for career growth, innovation, and global impact. You will be part of a 300+ expert team committed to excellence.

Why Join Us: Work with some of the largest AdTech companies worldwide, contribute to AI-enabled solutions, and grow your expertise in a Competence Center that values innovation and domain mastery

Customer

Our customers are leading company in the Advertising Technology industry, specializing in solutions that enable, optimize, and automate digital advertising campaigns across multiple platforms. Their mission is to empower advertisers with data-driven personalization, AI-powered automation, and cross-platform campaign management. The AdTech market is experiencing rapid growth, and our customer is at the forefront of this transformation.

Requirements

• 5+ years as Business Analyst or BI Analyst
• 1–2 years performing Product Owner-like responsibilities
• Proven ability to translate complex business needs into functional/data requirements
• Hands-on experience with BI tools and basic SQL
• Advanced experience with Jira, MS PowerPoint, MS Word, diagramming tools
• Practical experience with AI/LLM concepts and prompt-based solutions
• Strong analytical and critical-thinking mindset
• Excellent communication, facilitation, presentation skills
• Ability to prioritize and work independently in dynamic environments
• Upper-Intermediate or higher English level

WILL BE A PLUS

• Experience in AdTech or digital advertising
• Experience supporting pre-sales or discovery phases

Personal Profile

• Analytical thinker with strong business acumen
• Comfortable engaging with senior stakeholders and technical teams

• Self-driven, adaptable, and proactive in problem-solving

   

Responsibilities

• Lead business analysis for complex, multi-system solutions and AI-enabled automation projects
• Collaborate with stakeholders to understand advertising workflows and translate goals into structured requirements, user stories, and success metrics
• Facilitate workshops, interviews, and requirements elicitation using appropriate analysis techniques
• Create and maintain BA artifacts (requirements, WBS, process flows, decision logs, wireframes)
• Validate user stories, acceptance criteria, assumptions, and business rules
• Partner with engineering and data science teams to ensure solution alignment
• Identify and communicate risks related to design, scope, dependencies, and timelines
• Support scope definition, change management, and process optimization (“as-is” / “to-be”)
• Provide data-driven analysis to support executive decision-making
• Plan and lead User Acceptance Testing (UAT) and participate in pre-sale activities

We're looking for an experienced Business Analyst to work with stakeholders, product, and delivery teams — turning business needs into clear requirements and effective software solutions in a regulated healthcare environment.

  This is a fully remote role.

  Responsibilities

  - Gather and clarify requirements using interviews, workshops, document analysis, and other elicitation techniques.

  - Analyze business processes and data, and translate needs into functional and non-functional requirements.

  - Create and maintain epics, use cases, user stories, and acceptance criteria.

  - Identify gaps, dependencies, risks, and inconsistencies in requirements.

  - Collaborate with stakeholders, SMEs, designers, developers, and QA.

  - Create process flows and system diagrams using UML, BPMN, or similar.

  - Manage requirements scope and support solution validation and user acceptance testing.

  - Help ensure requirements account for healthcare compliance and data privacy (e.g., HIPAA/PHI).

  Requirements

  - At least 2 years of professional Business Analyst experience on software projects.

  - Experience in the healthcare domain (health tech, payers/claims, clinical/EHR, life sciences, or similar).

  - Strong knowledge of requirements elicitation, analysis, documentation, and management.

  - Understanding of AI-powered products or Agentic AI solutions.

  - Practical experience with Agile (Scrum or Kanban).

  - Experience creating diagrams using UML, BPMN, or similar notation.

  - Strong facilitation, analytical, and communication skills.

  - Comfortable working in a fully remote, distributed team, with excellent written and verbal English.

  Nice to Have

  - Familiarity with healthcare compliance (e.g., HIPAA) or claims/payer workflows.

  - SQL experience.

  - Business Analysis, Scrum Master, or Product Owner certification.

  - Experience with Jira and Confluence.

We are looking for a proactive and detail-oriented Business Analyst to join our team.
 

Requirements

- 2+ years of experience as a Business Analyst in IT projects

- Strong skills in gathering, analyzing, and documenting business requirements

- Experience creating BRDs, FRDs, user stories, use cases, and process flows

- Knowledge of Agile/Scrum methodologies

- Experience working with Jira, Confluence, Miro, or similar tools

- Strong communication and stakeholder management skills

- Upper-Intermediate English or higher
 

Responsibilities

- Gather and analyze business requirements from stakeholders

- Translate business needs into clear functional requirements

- Create and maintain project documentation

- Work closely with developers, designers, QA engineers, and product managers

- Participate in backlog grooming, sprint planning, and other Agile ceremonies

- Support the team throughout the software development lifecycle
 

Nice to Have

- Experience in SaaS products

- Knowledge of BPMN, UML, or process modeling techniques

- Experience working with APIs and integrations

- Technical background or understanding of software architecture

We are expanding our Business Analysis team and are looking for a Business Analyst with  eCommerce expertise who wants to move beyond execution and operate closer to business, architecture, and delivery decisions.
 

🔑 What You Will Do:

• Lead discovery from initial client conversations to solution direction
• Translate business needs into scalable commerce solutions together with architects and delivery teams
• Identify opportunities to improve platforms, integrations, and customer journeys
• Support pre-sales through discovery workshops, scoping, and solution alignment
• Partner with Sales, Delivery, and Account teams to connect business value with execution
• Mentor Business Analysts and help evolve BA standards and practices
• Act as a trusted advisor helping clients make confident product and technology decisions

🧩 What We Expect:

• 3+ years of experience in Business Analysis, Product Discovery, or IT consulting
• Strong background in eCommerce and digital platforms
• Deep understanding of Shopify and/or Magento architectures and ecosystems
• Experience with integrations (ERP, PIM, CRM, payments, fulfillment systems)
• Understanding of performance optimization, data flows, and headless/composable approaches
• Experience supporting or participating in pre-sales engagements
• Ability to run discovery interviews and workshops with stakeholders
• Skill in structuring ambiguous inputs into clear roadmaps and solution directions
• Ability to explain technical decisions in terms of business value
• Experience in service-based environments where delivery and client impact both matter
• Advanced English (spoken and written)

TodaPay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.
We are looking for a detail-oriented and proactive Accountant to join our Finance team and support core accounting operations, financial reporting, payroll processing, and coordination with external accountants and auditors across jurisdictions.

Requirements
Experience
• 3+ years in a Business Analyst or Systems Analyst role
• Required: experience in fintech, payment systems, or banking
• Experience with payment processes: acquiring, processing, PSP/PayFac — preferred
• Participation in Agile/Scrum teams: grooming, planning, retrospectives

Technical Knowledge
• Proficiency in BPMN 2.0, UML (Use Case Diagram, Sequence Diagram, Activity Diagram)
• Understanding of the transaction lifecycle: auth → capture → settlement → reconciliation
• Knowledge of dispute resolution and chargeback processes (Visa / Mastercard rules)
• Experience with REST API documentation: reading, writing, testing via Postman / Swagger
• Basic understanding of PCI DSS scope, AML/KYC requirements in the context of payment systems
• Proficiency with tools: Confluence, Notion, Jira/Linear, Miro/Lucidchart

Personal Qualities
• Systems thinking: sees the process as a whole, not just within the scope of a task
• High attention to detail in specifications and edge cases
• Proactive: asks the right questions, doesn't wait for a ready-made spec
• Clear written and verbal communication in English
• Comfortable at the intersection of business and technology; doesn't shy away from developer
conversations

Responsibilities
Requirements & Documentation
• Gathering business requirements from stakeholders: commercial, risk, compliance, merchants
• Writing functional specifications, user stories, and acceptance criteria (Definition of Done)
• Modeling business processes in BPMN 2.0 notation — AS-IS and TO-BE
• Maintaining and updating product documentation in Confluence / Notion

Payment Processes
• Describing and optimizing payment flows: authorization, clearing, settlement, refunds, chargebacks
• Analyzing and documenting transaction routing logic and waterfall strategies
• Gap analysis during platform consolidation and merchant migration
• Supporting integrations with acquirers and PSP providers via REST API / ISO 8583

Team Collaboration
• Active participation in grooming, sprint planning, UAT, and demos
• Close collaboration with Product Owner, developers, and QA
• Communication with compliance/risk on regulatory requirements (PCI DSS, AML/KYC)
• Preparing training materials for operations teams and merchants

Nice to have
• Understanding of high-risk market specifics and regulatory constraints
• Knowledge of financial messaging protocols (ISO 8583/ISO 20022)
• Hands-on experience describing and automating rolling reserves and dispute management processes
• Participation in consolidation or re-platforming projects in fintech

We offer 

• Opportunity to work in a fast-growing international fintech company
• Professional growth opportunities alongside with company 
• 24  paid vacation days per year and 5 paid sick leave days per year
• 10 Public holidays days 
• An opportunity to work full remote or hybrid flexibility 
• Collaborative and friendly team 
• Professional education budget after 6 months working in the company 
• Birthday gift bonus for all our employees

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

We are seeking a structured and proactive Client Engagement Manager to serve as a vital support pillar for our pre-sales operations and customer engagement workflows.

In this role, you will manage pre-sale workstreams, coordinate cross-functional teams, and ensure every prospect receives a high-quality, professional, and well-organized discovery experience. Your primary goal is to ensure that every engagement follows a clear, structured process from initial contact to final proposal.
 

Key Responsibilities:

• Customer Engagement Scoring and Prioritization: Evaluate inbound opportunities using established criteria to ensure optimal resource allocation.
• Process Governance and Compliance: Ensure that pre-sales and discovery processes are strictly followed across the entire team.
• Information Management: Create and maintain structured shared folders for all engagement files, ensuring clear version control and easy access for all stakeholders.
• Pre-Sales Team Coordination: Act as the central point for pre-sales activities by scheduling meetings, coordinating between technical and sales teams, and tracking deliverables to ensure deadlines are met.
• Risk Identification and Escalation: Identify potential customer, commercial, or technical risks early in the pre-sales phase and escalate them to the Lead with clear context.
• Presentation and Proposal Development: Prepare clear, client-ready presentations and proposals while maintaining consistent branding, messaging, and formatting.
• Quote and Commercial Support: Assist in preparing quotes, verifying commercial assumptions, and ensuring financial accuracy within proposals.
   

Requirements:

• Minimum 2+ years of experience in IT services delivery or project management.
• Previous experience as a Business Analyst (BA), Project Manager (PM), or Engagement Manager.
• Strong understanding of IT services delivery models and outsourcing engagement structures.
• Proficient in business English (written and verbal) with excellent professional communication skills.
• Superior organizational abilities and project management expertise.
• Analytical mindset with the ability to assess client needs and identify appropriate solutions.
• Proactive problem-solving skills with a focus on risk management.
   

Will be a plus:

• Background in Sales or Business Development.
• Hands-on experience with project management tools and CRM systems.
• Experience managing and preparing formal proposals (RFPs, estimates, high-level presentations).
• Familiarity with specialized proposal and presentation software.
   

Stages:

1. Call with Recruiter
2. Technical Interview
3. Final Interview with Co-founder

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Systems Analyst to join our teams!

Requirements:
- 3+ years of experience as a Business Analyst, Systems Analyst, or Product Owner;
- Working knowledge in the area of application development and system integration;
- Excellent analytical skills, able to design complex data flows and business processes;
- Proven experience of document/process design activities (UML,BPMN);
- Experience with both traditional waterfall SDLC and Agile/Lean methodologies;
- Experience with different communication protocols (REST, GRPC, events, messaging);
- Experience of working with Microservice architecture;
- Experience with Open API specifications;
- Experience in creating system specification artifacts;
- Experience with business process re-engineering;
- English level: Upper-Intermediate or above.

Will be plus:
- Experience in a related field (gambling) is a big plus;
- Experience working with SQL and No-SQL databases;
- Knowledge of messaging patterns;
- Knowledge about integration middleware principles;
- Knowledge of Git, Docker, Markdown language, Grafana, Postman, Plantuml;
- Basic knowledge of Golang programming language.

Responsibilities:
- Write detailed business requirement documents, functional specifications and integration specifications for use by developers to modify, enhance or fix the systems;
- Collaborate with development teams to understand architecture implications for business decisions;
- Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks;
- Compile detailed documentation for technical teams (architects, developers, QA, etc.);
- Research and evaluate emerging technologies, including both hardware and software;
- Creation and maintenance of documentation in areas of responsibility (requirements specifications, user manual, maintenance manual, etc.);
- Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements;
- Detailed Requirement Specifications: Create detailed specifications of requirements for software development, ensuring they are clear, complete, and aligned with business objectives.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

🗣Free internal English courses

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

The Role

We’re looking for an experienced Business Analyst who blends strategic product thinking with rigorous analytical depth. You should care deeply about business impact, not just documentation.

This is a full-time role for 3 months, and then it would be more like a part-time engagement.

About the Client

Our client is building an enterprise-scale home care management ecosystem designed to support business owners, their staff (carers), and the families of residents. They are on a mission to replace current fragmented software with a unified, scalable platform - aiming to support 50,000+ users - and to develop a portfolio of strategic software products that give them a competitive edge in the home care market.

Your Mission

You’ll drive the Discovery phase and shape the product vision throughout development for a complex, multi-interface ecosystem (Web Provider Platform, Carer App, Family App, and Super Admin System). 

You'll need to:

• Audit and Map: Map current workflows against desired target states and identify overlaps, gaps, and inefficiencies in the current home care software landscape.
• Gather Insights: Act as the face of the project, conducting interviews with frontline staff, management, and operational teams to uncover real user needs.
• Define Vision and Roadmap: Own the project roadmap, decomposing high-level business goals into manageable functional areas, user stories, and actionable requirements.
• Drive Implementation: Translate business needs into detailed functional and non-functional requirements. Ensure the technical execution remains aligned with the vision, particularly regarding automation (e.g., finance portal submissions, AI-driven assessment transcription) and healthcare-specific standards. Work with a development team and ensure the implementation happends according to defined and approved requirements.

• Research and Benchmark: Understand the underlying logic of complex modules—such as Scheduling & Rota, Care Planning, Compliance & Audit, and Finance—to ensure the platform meets CQC standards and scales effectively.

   

Who We’re Looking For

• A Business Analyst who thinks in outcomes, not just outputs, and has a deep understanding of process rigor.
• Someone who can translate complex business goals into clear, developer-ready requirements while maintaining an audit trail of changes.
• A strong communicator who can collaborate across diverse stakeholders (operational heads, care excellence leads) and bridge the gap to the technical execution team.
• C1+ English proficiency (written and spoken).

Project Description 

The Reporting Team is responsible for the development, enhancement, and maintenance of a robust reporting system used by mobile dealers across our network. This system provides critical insights into business performance, customer behavior, and operational trends. Our primary users include store managers, dealer operators, and sales teams who rely on accurate, timely, and actionable data to make informed decisions that drive sales and improve customer service. 

In addition to standard reports, the team designs and delivers a variety of dynamic dashboards tailored to di        erent user roles. These dashboards help visualize key performance indicators (KPIs), track sales trends, monitor inventory, and identify growth opportunities within retail locations. 

Our work involves deep collaboration with cross-functional teams, significant data analysis, and strong attention to data quality and performance. The system handles highvolume datasets and integrates data from multiple sources, including activation platforms (POS), Inventory management systems, etc.. 

We are looking for professionals who are passionate about data, committed to excellence, and motivated to contribute to a platform that empowers our customers through insight. 

Business Analyst – Reporting Team 

Overview: 

We are seeking a technical Business Analyst to join the Reporting Team, which is responsible for building and maintaining a data-centric reporting system and interactive dashboards used by mobile dealers and store managers. This role requires a strong understanding of data systems and the ability to translate business needs into scalable, data-driven solutions. The ideal candidate is comfortable working closely with developers, data engineers, and stakeholders to design and deliver impactful reporting tools.

Key Responsibilities: 

• Gather, analyze, and document detailed business and technical requirements for reporting features, KPIs, and dashboards. 
• Collaborate with stakeholders (internal teams and dealer-facing users) to understand reporting needs and define user stories, acceptance criteria, and data logic. 
• Analyze data models and complex SQL Server datasets to support data mapping and transformation specifications. 
• Partner with developers to define backend data flows using REST APIs, RabbitMQ, and scheduled background jobs (via Hangfire). 
• Collaborate with frontend engineers (React + MUI) to define reporting UX behavior and ensure that interfaces support user workflows. 
• Review and interpret data from message queues, APIs, and backend services built on ASP.NET Framework and .NET Core. 
• Contribute to the design and validation of data pipelines and reporting logic by ensuring alignment with business goals. 
• Maintain high-quality documentation (data dictionaries, process diagrams, functional specs) to support ongoing reporting enhancements. 

Technical Requirements: 

• Strong proficiency in SQL Server – ability to write and understand complex queries, analyze stored procedures, and interpret relational data models. 
• Experience working with modern web applications – understanding of web application architecture, client-server communication, authentication and authorization concepts, browser behavior, and responsive user interfaces. Ability to analyze end-to-end user flows.
• Experience with REST APIs – understanding endpoints, payloads, authentication, and response structures. 
• Familiarity with RabbitMQ and Hangfire for understanding asynchronous data flows and background processing patterns. 
• Working knowledge of backend technologies (ASP.NET Framework / .NET Core) and how services interact in layered architectures. 
• Awareness of ReactJS and modern frontend design using MUI (Material UI), particularly for data presentation and filtering. 
• Understanding of data warehouse (DWH) and data lake concepts – ability to work with structured and semi-structured data models and understand the data lifecycle from ingestion to reporting. 
• Experience with BI/reporting systems (e.g., internal dashboards, Power BI, Tableau) is a plus. 
• Ability to read logs, API responses, and system behaviors to support root cause identification in collaboration with the technical team. 
• Familiarity with tools like Postman for reviewing API behaviors is a plus. 

Other Requirements: 

• 3+ years of experience as a Business Analyst in data-centric or reporting-focused software development projects. 
• Strong analytical thinking and attention to detail, especially in data modeling and process analysis. 
• Experience working with AI-powered products or features, including defining business/technical requirements for AI-assisted workflows, intelligent automation.
• Excellent communication skills and ability to collaborate across technical and nontechnical teams. 
• Experience using Jira for backlog management and Confluence for documentation and collaboration. 

Our client is a leading provider of enterprise software solutions, helping organizations optimize complex business processes through innovative technology. The company is committed to delivering high-quality implementation services, driving customer success, and continuously improving its platform through modern technologies and collaborative delivery practices.

They are looking for an experienced Functional Analyst to join the Delivery Services team. In this role, you will be responsible for supporting software implementations, gathering and documenting business requirements, configuring solutions, conducting client training, and ensuring successful adoption of the platform. This position is ideal for someone who enjoys working directly with customers, solving business challenges, and managing multiple implementation projects in a fast-paced environment.

Working Hours: This role requires working at least until 5 PM EST (U.S. Eastern Time) to ensure daily overlap with the client's team.

Responsibilities

• Lead client-facing discovery sessions, product demonstrations, workshops, training sessions, and implementation activities.
• Gather, analyze, and document business and functional requirements.
• Translate business needs into system configuration and functional specifications.
• Configure the platform according to future-state business processes.
• Troubleshoot system issues, analyze errors, and recommend appropriate solutions.
• Support client testing, validation, and user acceptance activities.
• Manage multiple implementation projects simultaneously while balancing priorities and deadlines.
• Collaborate closely with delivery teams, account management, product, and engineering teams.
• Act as the bridge between business stakeholders and software development teams to ensure functional requirements are clearly communicated.
• Continuously learn new tools, technologies, and delivery practices while adapting to changing project priorities.

Requirements

• Bachelor's degree in Business, Information Technology, or a related field.
• 5+ years of experience working with financial aid operations or financial aid systems.
• Strong business analysis and requirements gathering skills.
• Experience configuring enterprise software solutions.
• Experience with data conversion and integrations with external systems.
• Proven experience participating in enterprise software implementation projects.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written English communication skills.
• Experience troubleshooting complex business applications.
• Strong client-facing communication and presentation skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Experience with Microsoft Office tools, Jira, Confluence, SharePoint, and Project.
• Comfortable delivering training sessions and working directly with business users.
• Strong sense of ownership, teamwork, and customer focus.

Nice to Have

• Experience with higher education or financial aid software platforms.
• Previous experience as a Functional Analyst or Business Analyst within Professional Services or Delivery teams.
• Experience working in higher education administration.
• Experience collaborating with distributed global teams.
• Exposure to high-growth or rapidly changing environments.
• Ability to thrive in fast-paced and evolving organizations.

What We Offer

• Competitive market salary.
• Fully remote work.
• Opportunity to work on impactful enterprise software solutions.
• Collaborative international team environment.
• Professional growth and continuous learning opportunities.
• Exposure to complex implementation projects and modern delivery practices.
• Flexible work environment with required daily overlap of up to 5 PM EST.

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We are looking for a business analyst to join our project to migrate from 1C to Odoo. The primary responsibilities of this role include analyzing current business processes, defining requirements, and overseeing the migration of data and processes to the new ERP system.

Full-time, long-term position.

Responsibilities:

— At least 2 years of experience as a business analyst or systems analyst;
—  Practical experience working with 1C;
—  Understanding of ERP systems and company business processes;
—  Experience participating in system automation or migration projects;
—  Skills in describing business processes (BPMN; UML is a plus);
—  Experience writing technical specifications and documentation;
—  Ability to work with large volumes of data;
—  Experience working with Odoo;
—  Experience migrating from 1C to Odoo;
—  Basic understanding of SQL (a plus);

— English intermediate.

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cozy office;

— 8 hours working day, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.