Jobs Business Analyst

Cleveroad is expanding its project portfolio and strengthening our Business Analysis team!

We’re looking for a Business Analyst who will help shape products from idea to launch — ensuring clarity of requirements, transparent communication, and effective collaboration between business and technical teams.

Cleveroad is a software development company specializing in web and mobile solutions across multiple industries: FinTech, Healthcare, Logistics, Media & Entertainment, and more.

Key Responsibilities

• Gathering, analyzing, and documenting business requirements (User Stories, Acceptance Criteria in Gherkin format).
• Communicating with stakeholders and aligning the project scope.
• Supporting the development team by clarifying requirements and maintaining documentation.
• Describing business processes using BPMN, UML, User Flow.
• Managing and maintaining the backlog in Jira / Confluence.
• Participating in Scrum ceremonies.
• Validating requirements together with QA and the client.
• Conducting competitor analysis and market research.
• Preparing presentations, diagrams, and documentation for clients.
  
   

Requirements

• 1–2+ years of experience as a Business Analyst or System Analyst in IT.
• Solid understanding of SDLC, Agile (Scrum/Kanban), and Waterfall.
• Understanding of requirement types, hierarchy, and interconnections.
• Experience writing User Stories, Use Cases, and Acceptance Criteria.
• Ability to decompose business goals, epics, or requirements into manageable, measurable components (features, user stories, tasks).
• Understanding of INVEST and SMART principles.
• Experience in modeling business processes (UML, BPMN).
• Understanding of backlog management and prioritization methods (MoSCoW, WSJF).
• Proficiency with Jira, Confluence, Miro, Draw.io / Lucidchart, Figma.
• Understanding of mobile and web application principles.
• Strong analytical thinking, structured approach, and attention to detail.
• Ability to communicate ideas clearly — both written and verbal.
• English level: Upper-Intermediate (B2).
• Responsibility, initiative, and ability to work independently.
• Teamwork and empathy in communication with clients.
   

Would be a plus

• Experience in Discovery and Presale stages.
• Experience in FinTech, Marketplace, Healthcare domains.
• Ability to handle multiple projects simultaneously.
   

What We Offer

• A culture that fosters professional growth and development.
• Modern equipment and the ability to work remotely or from our Dnipro office.
• Mentorship from experienced colleagues and real career opportunities.
• The ability to influence product results and see your impact.
• English-speaking clubs, corporate training, and individual education plans.
• Paid vacations, sick leaves, and day-offs.
• Full financial, legal, and HR support.
• Team events, internal knowledge base, and access to courses.
   

Interview Process

1. HR Interview + English check
2. Test Task
3. Technical Interview with BA Team Lead
4. Final decision & Offer
    

🚀 Why Cleveroad?
At Cleveroad, Business Analysts play a vital role in bridging business and technology — transforming ideas into clear, achievable solutions.

If you’re ready to grow professionally, work with international clients, and build meaningful products — join our Business Analysis team at Cleveroad! 💼

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.
 

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions
   

Requirements:

• 3–4 years of professional experience as a Business Analyst working on data-intensive projects involving BI solutions, reporting, and data platform development
• Confident SQL skills and a solid understanding of data modeling principles
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
   

Will be a plus:

• Experience participating in the end-to-end development of a Data Warehouse / SSA layer from scratch
• Experience building BI prototypes or POCs independently before involving developers
   

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

We’re looking for a Business Analyst who loves making complex logic simple and clear. If you enjoy figuring out how systems work and turning that into requirements the team can trust - this role is for you🚀
 

💪 YOUR QUEST-LINE:

• Collect and clarify business requirements, ensuring full understanding before they move into development;
• Translate business needs into clear functional & non-functional specs (flows, detailed logic, use cases, acceptance criteria);
• Create readable flow diagrams and process maps (UML, flowcharts, etc.) for end-to-end scenarios;
• Analyze how services/modules interact with each other and with the core platform, document intended behavior and contracts;
• Analyze API documentation of third-party services and define integration requirements;
• Identify dependencies, integration points, and potential risks early in the process;
• Work closely with Product/Project Managers and Developers, and with Payments, Anti-Fraud, Support, and Analytics teams to align on requirements and expected behavior;
• Maintain clear, structured documentation in Confluence and keep it updated throughout the feature lifecycle;
• Support the development team during implementation - answer questions, clarify logic, refine details;
• Validate implemented features to ensure they match requirements and system logic;
• Support backlog management and planning process;
• Contribute to improving requirement quality, communication flow, and documentation standards across the team.

👨‍🚀 YOUR IN-GAME SKIN:
 

• 3+ years as a Business Analyst, System Analyst, or similar hybrid role in product-based companies or high-load environments;
• Ability to write clear, structured business requirements and turn them into detailed technical documentation;
• Skilled in describing end-to-end logic: flows, conditions, integrations, dependencies, state and data changes;
• Hands-on experience with REST APIs: reading endpoints, understanding payloads, identifying gaps;
• Experience creating functional & technical specs: user stories, acceptance criteria, diagrams, system flows, non-functional requirements;
• Ability to model processes using UML or simple, readable flow diagrams;
• Understanding of SDLC and how features move through the product lifecycle;
• Strong analytical mindset - able to see the real logic behind features and keep it consistent;
• Excellent communication and collaboration skills - able to speak both “business” and “technical”;
• Comfortable working in a dynamic environment and handling multiple tasks;
• At least Upper-Intermediate level of English.

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with the Steam trade system, skins market, or gaming experience (CS2, Dota2, Rust);
• Domain experience in high-load E-commerce, Fintech, or iGaming projects;
• Awareness of feature flags, staged rollouts, and rollback considerations from the requirements side.

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed, then we are already looking forward to your resume and portfolio! 
Send them as soon as possible! 🚀

About the Role:

We’re building a cutting-edge national digital platform that will power state exam management at scale. This is a high-impact, high-visibility project backed by government institutions. The scope is expected to expand over time, requiring ongoing analytical support, close collaboration with stakeholders, and active participation in shaping future functionality.

About the team:
You’ll join a cross-functional squad including an architect, PM, backend and frontend devs, DevOps, and QA engineers.

Engagement Model

• Freelance collaboration at the initial stage.

   

Required Qualifications

• Senior-level experience as a Business Analyst.
• Proven experience working on complex and/or government IT projects.
• Strong skills in requirements management and documentation.
• Ability to work effectively under tight deadlines and frequent changes.

• Excellent analytical, communication, and stakeholder management skills.

   

Desired Qualifications

• Experience in governmental or regulatory projects.
• Experience working with system integrations and external dependencies.

Responsibilities

• Collect, analyze, and formalize business and functional requirements.
• Work with evolving and changing requirements in a dynamic environment.
• Prepare, maintain, and support SRS and technical specifications throughout the project lifecycle.
• Participate in requirements clarification sessions with the Client and key stakeholders.
• Collaborate closely with Project Managers, Architects, Development, and QA teams.
• Support and maintain the change management process, ensuring traceability and alignment with business goals.

Responsibilities

• Partner with Product, Engineering, and Marketing teams to solve business problems and identify product, market, and customer trends and opportunities;
• Act as a data owner for a wide scope of metrics and reporting layers — from core data logging to end-user data visualizations;
• Maintain, optimize, and expand key dashboards, reports, and metrics to support operational and strategic decision-making;
• Collaborate closely with leadership and cross-functional stakeholders to define, track, and maintain core business KPIs;
• Lead complex deep-dive analyses and provide actionable insights that shape product strategy and business growth.
• Mentor and guide a Junior BI Specialist within the team, providing technical direction, support, and feedback on tasks and development goals.

Required skills

• Strong analytical mindset and ability to structure ambiguous problems using data;
• Proficiency in SQL and experience working with large data sets;
• Experience with BI tools (Domo, Power BI, Tableau, or similar);
• Familiarity with mobile/web analytics platforms (e.g., Appsflyer, Firebase, Amplitude);
• Experience in the fintech or crypto industry
• Ability to manage and prioritize multiple projects and stakeholders in a fast-paced environment;
• Strong communication skills, including the ability to explain complex data insights to non-technical teams

Perks of being a part of EXMO 🙌

• The competitive salary
• Flexibility with full remote working or comfy coworking. It’s up to you
• A reimbursement of English lessons and sports activities
• 100% sick leave coverage
• 30 PTO per year 
• Friendly team who is waiting for a new player 😉

About client:

Our client an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services.

About project:
A VAT recovery system for clients in European countries that would help to automate the regular work of VAT specialists.

Responsibilities:

• Work closely with client representatives on requirements elicitation
• Work closely with the development team (both N-iX and client), conduct refinement sessions
•  Backlog ownership: prepare well-structured and organized user stories
• Prepare a roadmap of the product in cooperation with a client
• Conduct UAT of a delivered scope
• Deeply understand the product

Requirements:

• Minimum 4 years of commercial experience as a Business Analyst 
• At least some experience working with VAT recovery is a must.
• Experience working in the finance domain (or at least education in finance) would be an advantage.
• At least upper-intermediate English, an advanced level would be a plus
• Good theoretical understanding of software development
• Experience working in an Agile environment
• Strong communication skills
• Team player, responsible, and hardworking

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

Our client, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. The client is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to delivering world-class client service.

About project
A VAT recovery system for clients in European countries that would help to automate the regular work of VAT specialist. 

Responsibilities:

• Work closely with client representatives on requirements elicitation
• Work closely with the development team (both N-iX and client), conduct refinement sessions
•  Backlog ownership: prepare well-structured and organized user stories
• Prepare a roadmap of the product in cooperation with a client
• Conduct UAT of a delivered scope
• Deeply understand the product

Requirements:

• Minimum 4 years of commercial experience as a Business Analyst 
• At least some experience working with VAT recovery is a must.
• Experience working in the finance domain (or at least education in finance) would be an advantage.
• At least upper-intermediate English, an advanced level would be a plus
• Good theoretical understanding of software development
• Experience working in an Agile environment
• Strong communication skills
• Team player, responsible, and hardworking

Are you eager to kick-start your career in Business Analysis and work on innovative projects in a global IT environment? Join us as an Intern Business Analyst and gain hands-on experience in requirements gathering, process modeling, and collaboration with cross-functional teams.

This is a full-time, remote internship for 3 months, offering you the opportunity to learn from experienced professionals at Sigma Software. We as a company value curiosity, growth, and innovation, and we provide a supportive environment for interns to develop their skills. Why join us? You’ll be part of a multicultural team, gain exposure to IoT and sustainable energy projects, benefit from mentorship and structured training, and receive a company scholarship. Successful interns may transition to a Junior Business Analyst role.

Project

You will support the launch of new internal initiatives and assist in ongoing projects. These may involve IoT, smart home technologies, and sustainable energy solutions, providing exposure to cutting-edge domains and modern development practices.

Requirements

• Analytical and result-oriented mindset
• Attention to detail
• Desire to learn and master the business analysis domain
• Upper-Intermediate level of English
• Strong communication skills and the ability to work in a multicultural environment
• Interest in IoT, smart home technologies, and sustainable energy solutions
• Knowledge of requirements management lifecycle and SDLC
• Basic understanding of requirements analysis and documentation practices (e.g., use cases, user stories)

Will be a plus 

• Knowledge or experience with UML, BPMN, or other modeling methodologies/tools
• Degree in Computer Science, Business, Economics, or related field

• ECBA certification/CPRE Foundation Level certification

   

Responsibilities

• Gather information from various stakeholders and sources, analyze it, and document as requirements
• Review and maintain project documentation, ensuring accuracy and proper structure
• Analyze and model system processes and workflows
• Participate in meetings, prepare follow-up records, and update requirements accordingly

• Collaborate with developers, test engineers, and designers to ensure requirements are understood and implemented correctly

   

Responsibilities

• Collect, analyse, and document business requirements (BRD/PRD/user stories).
• Convert business needs into clear technical tasks with acceptance criteria.
• Facilitate communication between product, engineering, compliance, and external partners.
• Plan and manage delivery: scope, milestones, timelines, dependencies, risks.
• Support backlog grooming, sprint planning, and release management (Agile/Scrum/Kanban).
• Coordinate integrations with banks, payment providers, KYC/AML services, and third-party APIs.
• Ensure documentation quality: process flows, BPMN/UML diagrams, integration specs.
• Track KPIs, report delivery status, and proactively resolve blockers.

Requirements

• 5+ years experience as a Project Manager / Business Analyst / Product Delivery role in software.
• Strong understanding of software development lifecycle and Agile delivery.
• Ability to write structured requirements and specifications (user stories, use cases).
• Experience working with technical teams (backend, integrations, QA, DevOps).
• Great stakeholder management and communication skills.
• Strong analytical thinking and attention to detail.

Nice to Have

• Experience in fintech, payments, banking, or regulated products.
• Knowledge of payment flows, reconciliation, risk & fraud.
• Experience with tools like Jira, Confluence, Miro, Figma, BPMN/UML.
• Understanding of APIs, microservices, and integration patterns.

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, seminars to increase professional skills
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

Project / Company

A global producer and distributor of specialty mineral materials, operating 160 plants worldwide. The company runs technical centers in Switzerland, the US and Singapore, supported by local laboratories focused on R&D and innovation.

Required Qualifications

• 3+ years of experience as a Business Analyst in ITSM or IT operations–related projects.
• Practical, hands-on experience with ServiceNow modules and workflows, in particular SPM.
• Experience documenting processes, requirements, and functional designs.
• Experience in change and release management methodologies (e.g., Agile, Waterfall).
• Understanding of ITIL framework and ITIL-based service management processes.
• Ability to work with both technical and non-technical stakeholders.
• Excellent communication skills in English, both verbal and written.

Nice to Have

• Any ServiceNow certification.
• Experience with SAP, data migration tools, and API integrations (e.g., MuleSoft).

Responsibilities

• Gather, analyze, and document business and technical requirements for ITSM initiatives.
• Deeply use ServiceNow to support configuration, process alignment, and enhancements.
• Analyze existing processes and identify improvement opportunities.
• Translate business needs into clear functional specifications, user stories, and process diagrams.
• Support ITSM implementations, upgrades, and optimization projects from discovery through delivery.
• Define KPIs and reporting requirements to measure service performance and process efficiency.
• Support user acceptance testing, change management, and end-user adoption.

Launch Labs is an IT company focused on web and application development. We help clients turn product ideas into working solutions and support them throughout the development process. Our team has worked with well-known brands such as Nike and Rapid Replay(acquired by NBC).
 

We are looking for a Business Analyst who brings structure, clarity, and discipline to product requirements. You will work closely with project managers, developers, and stakeholders to make sure requirements are well-defined and documented.
 

This role is best suited for someone with a structured, detail-oriented, and proactive (Type A) personality, who is comfortable taking ownership of work and keeping things organized.
 

Responsibilities:

• Collaborate with stakeholders to identify, analyze, and document business requirements
• Translate business needs into clear functional and technical specifications
• Prepare and maintain project documentation and artifacts (requirements, workflows, acceptance criteria, etc.)
• Facilitate and lead requirements elicitation sessions (workshops, interviews)
• Participate in testing and validation
   

Requirements:

• 3+ years of commercial experience as a Business Analyst
• Advanced English level (spoken and written)
• Type A mindset: proactive, responsible, comfortable driving clarity and order
• Solid understanding of Scrum / Kanban processes
• Strong analytical, interpersonal, and communication skills
• High attention to detail and strong ownership mindset
• Understanding of SDLC and release processes
• Skills to work with data and validate data to support business decisions.

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility

We are looking for an enthusiastic and motivated Business Analyst with 2+ years of commercial experience to join our team.

Please note we are only considering candidates from Lviv and Kyiv!

Must have

• At least 2 years of experience in Business Analysis
• Good understanding of SDLC and Agile methodologies
• Experience in direct communication with the clients
• Experience in writing user stories and use cases
• Experience in preparing mockups
• Experience working with Jira and Confluence
• Solid self-organization skills
• Technical skills: understanding of API, basic knowledge of SQL queries

• At least an Upper-Intermediate level of English

   

Will be a plus

• Technical background

• Experience with the Salesforce platform

   

Responsibilities

• Requirements elicitation and analysis
• Requirements decomposition
• Requirements for documentation and management
• Regular clarification of requirements with the clients and dev team
• Support in the UAT process

• Knowledge base documentation and maintenance

   

Customer

Our customer is one of the world's most successful hotel companies. Hotel has 118 properties in 47 countries. For the second consecutive year, the hotel was named the Best Luxury Hotel Chain in the world by Business Traveller magazine.

Stage

This is a growing product ecosystem. Approximately 2-3 years in development; however, the stack is up to date, with no legacy.

Team

Lviv team: 1 Solution Architect, 3 Business Analysts, 2 Project Managers, 11 Salesforce Developers, 2 Salesforce Administrators, 7 QA Engineers.

Team on the client's side: only management and several support experts

Interview Stages

1. Call with Recruiter 

2. Interview with Business Analyst

3. Client Interview

Our Benefits

• Opportunity to work with international clients;
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice;
• Education: regular tech-talks, educational courses, paid certifications, English classes;
• Fun: own football team, budget for team-lunches, branded gifts;
• One of the best IT employers in Lviv based on DOU rating.

Phenomenon Studio is a full-cycle design and development company founded in 2019.
We help startups and small to medium-sized businesses build and scale products across Healthcare, EdTech, SaaS, FinTech, and Web3 industries. 
Recognized with 30+ industry awards, we deliver high-quality solutions that combine creativity, technology, and business impact.

We’re looking for a Business Analyst to join a healthcare project building insurance and employee wellness platforms.

We’re working on an ecosystem consisting of several independent platforms, which are planned to be merged in the future to streamline employer and employee enrollment, data submission to insurance carriers, access to Medical ID cards and insurance benefits, claims submission, etc.

We’re looking for a Business Analyst to work on an Enrollment Portal, a web application that allows employers and employees to fill out and submit digital versions of the Employer Application and Employee Enrollment Application to the insurance provider.

The MVP0 will include the Employer Enrollment Application and an Admin Panel, where admins will review, approve, or deny applications.

Post-MVP0 releases will introduce the Employee Portal, where employees will fill out their own applications, choose insurance plans and benefits for themselves and their families, access useful documents, and track their benefits

Team: 2x Backend Developers, 2x Frontend Developers, Solution Architect, PM, BA, QA, DevOps

Requirements:

• Experience in a similar position of at least 3 years
• English proficiency of at least Upper-Intermediate level 
• Able to dive into a subject field quickly
• Converting ideas into requirements, explaining them in an accessible way to the team, and knowledge base enrichment
• Experience demonstrating/presenting implemented solutions to customers
• Have experience working with task managers (ClickUp/Jira/Asana/Confluence)
   

Nice to have:

• Ability to model and describe business processes using notations (UML, BPMN, eEPC, IDEF)
• Knowledge of teamwork principles and agile development practices
• Understanding of general DevOps principles and the software development life cycle
• Basic code reading/understanding
• Ability to work independently, build business analysis processes on the project from scratch
   

Responsibilities:

• Write user stories, scripts (User Stories, Use Cases)
• Writing documentation, presentations (if necessary). Preparing user documentation according to customer requirements
• Elaborate low-formalized user requirements, capable of decomposing, evaluating, and ranking them (generating MVPs, using USM, Impact mapping)
• Create solution prototypes and test hypotheses as needed; consult and help the UX team to make the interface of applications and web solutions not only the most usable, but also consistent with stakeholder requirements
• Participate in integration, interaction and API design
• Building user-friendly UIs, the ability to prototype UIs at a basic level (in Figma, Bolsamiq Mockups, etc.)

What we offer: 

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview - Technical interview - Final interview