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DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Sales Development Representative.

Responsibilities:

• Reach out to prospects and handle initial communications via automatic mailing systems (LinkedIn/E-mail);
• Handle responses, convert leads conversations into appointments;
• Make calls to prospects as a follow-up step if required;
• Do the weekly/monthly reports for our clients and team;
• Handle weekly meetings with American and/or European clients;
• Cooperate with other service teams to reach project KPIs;

• Analyze the results of the project and do regular sync-ups to increase performance.

   

Ideal Candidate Profile:

• Advanced proficiency in written and spoken English (B2/C1).
• Ability to multitask and adapt quickly in a dynamic environment.
• Strong cross-functional and collaborative working skills.

• Background in Sales, Business Development, Lead Generation, Channel Sales, Customer Support, Logistics etc. will be a plus.

   

Working conditions:

• Work hours - Monday to Friday, 2 PM to 11 PM.
• Company-provided training to help you adapt and excel in the role.
• A young and friendly team environment.
• Flexible work options.
• 20 paid vacation days annually.
• Benefits include company guarantees, bonuses, and corporate event.

We’re looking for a motivated and detail-oriented Junior Fraud Analyst to join our growing FinTech team. You’ll work closely with the team to monitor transactions, identify suspicious patterns, and improve internal detection rules.

Requirements:

• Strong analytical skills and attention to detail, with the ability to identify anomalies in data.
• Basic knowledge of SQL or a strong willingness to learn and apply it in daily work.
• Interest in fraud detection, risk analysis, and the fintech domain.
• Comfortable working with spreadsheets (Google Sheets, Excel, or similar).
• Intermediate or higher level of English (both written and spoken).
• Ability to learn quickly and adapt to evolving tools and processes.

Responsibilities:

• Monitor and analyze transactions to detect suspicious or unusual activity.
• Investigate alerts, identify fraud patterns, and escalate complex cases as needed.
• Continuously improve fraud detection rules and strategies based on data insights.
• Develop and maintain reports on fraud trends and system performance.
• Communicate with cross-functional teams and senior management to develop and implement effective fraud prevention strategies and procedures.
• Contribute to internal documentation of fraud rules, investigations, and test results.

Nice to have:

• Familiarity with common fraud typologies and techniques.
• Basic understanding of Python for data analysis, visualization or automation.
• Interest in fintech, fraud prevention, and risk systems.

What you will get with us:

• Team-oriented and encouraging work environment.
• Career development opportunity.
• Paid vacation & sick leaves.
• Corporate English classes.
• Paying taxes and conducting private entrepreneurs.
• Internal Referral program.
• Remote-based work.

Hiring process:

• CV screening →Interview with Recruitment Specialist → Test Case→ Interview with Hiring Manager → Job Offer.

Are you ready to explore new opportunities? We invite you to submit your application today. We appreciate your interest and look forward to welcoming you on board!

Клієнт з Німеччини. VC-funded AI tourism platform. 
Клієнт зазначає наступне: This is not a traditional coding role - you'll use Claude Code and other AI tools to 10x your output, always thinking about how the product or feature you are working on benefits the user. Also, we have no QA team - you OWN the quality of what you ship. Products you will build: API: platform features, tooling, multi-agent system, etc. UIs: internal UIs, B2B dashboards, B2C web apps.

Опис вакансії:
We are seeking a Senior Svelte Front-end Developer with experience in Golang (so that they are full-stack). It is essential that the person is highly product-driven, self-motivated, speaks excellent English, and enjoys using coding AI tools like Claude Code.

Our stack:
● Frontend: SvelteKit, turbo monorepo, Vercel
● Backend: Golang monorepo
● AI: Claude Code (mandatory), other agentic coding tools

What you’ll actually do:
● Own features end-to-end: from specs to deployment to fixing bugs
● Use Claude Code to generate SvelteKit frontend and Golang backend code
● Review AI output for quality and architectural fit
● Fix bugs to learn our codebase, then rapidly build new features
● Make quick decisions on what to build vs buy vs generate with AI
● Talk to customers when they report issues and ship fixes the same day

You must have:
● Ownership mentality with a strive for elegantly simple, high-quality solutions
● Strive for max quality — you test your own work thoroughly since we have no QA team, everything you ship MUST work
● Product mindset — you care about WHY we’re building something
● Proven experience using Claude Code or similar agentic AI (Cursor, Windsurf)
● Strong SvelteKit and Golang experience — you’ll review AI’s code in these, and you must understand how it works
● Broad architectural knowledge of building modern full-stack applications
● Excellent spoken English and a good internet connection for daily video calls

You are a great fit if you:
● Get frustrated when development takes weeks instead of days
● You think in features and architecture, and not single lines of code
● Can spot subtle bugs in AI-generated code quickly
● You ship fast, but always verify it actually works
● Have shipped real products that customers actually use
● Think “how can AI build this?” as your first instinct

Клієнт з Німеччини. VC-funded AI tourism platform. 
Клієнт зазначає наступне: This is not a traditional coding role - you'll use Claude Code and other AI tools to 10x your output, always thinking about how the product or feature you are working on benefits the user. Also, we have no QA team - you OWN the quality of what you ship. Products you will build: API: platform features, tooling, multi-agent system, etc. UIs: internal UIs, B2B dashboards, B2C web apps.

Опис вакансії:
We are seeking a Senior Svelte Front-end Developer with experience in Golang (so that they are full-stack). It is essential that the person is highly product-driven, self-motivated, speaks excellent English, and enjoys using coding AI tools like Claude Code.

Our stack:
● Frontend: SvelteKit, turbo monorepo, Vercel
● Backend: Golang monorepo
● AI: Claude Code (mandatory), other agentic coding tools

What you’ll actually do:
● Own features end-to-end: from specs to deployment to fixing bugs
● Use Claude Code to generate SvelteKit frontend and Golang backend code
● Review AI output for quality and architectural fit
● Fix bugs to learn our codebase, then rapidly build new features
● Make quick decisions on what to build vs buy vs generate with AI
● Talk to customers when they report issues and ship fixes the same day

You must have:
● Ownership mentality with a strive for elegantly simple, high-quality solutions
● Strive for max quality — you test your own work thoroughly since we have no QA team, everything you ship MUST work
● Product mindset — you care about WHY we’re building something
● Proven experience using Claude Code or similar agentic AI (Cursor, Windsurf)
● Strong SvelteKit and Golang experience — you’ll review AI’s code in these, and you must understand how it works
● Broad architectural knowledge of building modern full-stack applications
● Excellent spoken English and a good internet connection for daily video calls

You are a great fit if you:
● Get frustrated when development takes weeks instead of days
● You think in features and architecture, and not single lines of code
● Can spot subtle bugs in AI-generated code quickly
● You ship fast, but always verify it actually works
● Have shipped real products that customers actually use
● Think “how can AI build this?” as your first instinct

We are looking for a Business Analyst to join our growing team and help transform data and business insights into real impact. 
 

What you’ll do:

- Gather, analyse, and structure requirements from clients.

- Conduct interviews, workshops, surveys, and stakeholder analysis.

- Write user stories, use cases, and acceptance criteria.

- Analyse competitors, market trends, and user needs.
 

What we expect:

- Understanding of how business processes work and how to optimise them.

- Strong analytical mindset and excellent communication skills

- Experience documenting business and system requirements, including BRD, SRS, functional and non-functional requirements, as well as user stories, backlog items, wireframes, and mockups.

- English proficiency at Upper-Intermediate level
 

We offer:

- Flexible schedule and remote format.

- Supportive team and open communication.

- Space to grow, take initiative, and bring your ideas to life.

- Competitive compensation (to be discussed individually).

We are looking for a highly skilled and proactive Quant Developer to join our team and contribute to the development of sophisticated trading and market-making algorithms for crypto-native rates derivatives. You will play a key role in designing and implementing low-latency trading systems, building quantitative models, and optimizing strategies to improve market liquidity and trading efficiency.

Responsibilities

• Algorithm Development: Design, develop, and enhance market-making algorithms for crypto derivatives to ensure efficient trading and liquidity provision.
• Quantitative Modeling: Build robust mathematical and statistical models to analyze market behavior, pricing dynamics, and risk metrics.
• Trading System Design: Develop and maintain high-performance, low-latency trading infrastructure for live execution.
• Backtesting & Optimization: Conduct thorough backtesting, simulation, and parameter tuning to validate and improve strategy performance.
• Market Research: Analyze historical and real-time data to identify trading opportunities and refine quantitative strategies.
• Risk Management: Implement monitoring tools and risk controls to manage exposure and ensure compliance with trading limits.
• Collaboration: Work closely with traders, quants, and engineers to translate ideas into executable production-grade strategies.
• Documentation: Maintain detailed documentation for models, algorithms, and system components.

Requirements

• Experience: Proven background in quantitative development or algorithmic trading within the crypto or digital assets industry, especially in market-making or derivatives.
• Technical Skills: Strong proficiency in programming languages such as Python, C++, or Rust, with experience in low-latency system design.
• Quantitative Knowledge: Deep understanding of financial mathematics, derivatives pricing, and quantitative modeling techniques.
• Market Understanding: Solid grasp of crypto derivatives markets — including perpetual futures, options, and swaps.
• Analytical Mindset: Exceptional analytical and problem-solving skills, with the ability to develop practical solutions to complex challenges.
• Communication: Clear communicator with the ability to collaborate effectively across technical and trading teams.
• Nice to Have: Familiarity with rates derivatives, fixed income, or structured products.

Why Join Us

• Work alongside top-tier quant researchers and engineers in the crypto-finance domain.
• Contribute to cutting-edge trading systems and algorithms used by leading institutional clients.
• Enjoy full remote flexibility, competitive compensation, and a performance-driven environment that values innovation and precision.

How to Apply

If you’re passionate about building high-performance trading systems and want to shape the future of crypto derivatives, we’d love to hear from you.
👉 Send your CV or portfolio with past trading/research work — and let’s build something exceptional together.

We’re a product powerhouse building a full-stack ecosystem for iGaming businesses. 40M+ players. 250 brilliant minds. One bet: our technology is so rock-solid that we stake our own business on it.

From our hubs in Ukraine, Georgia, the UK, and the Philippines, we blend real-world experience, a battle-tested Tech Radar, all within an open-door culture. 

TURNKEY 
Turnkey isn’t just our biggest team — it’s the engine room of everything we build.

It’s the tech our partners bet their business on: no patchwork, no plug-ins, and built for the real world. Just one battle-tested ecosystem designed to launch, grow, and lead in the most dynamic markets out there.

Turnkey brings together VeliHorizon (our core platform), VeliX (the experience layer), and VeliPayments — a trio that powers every player's journey and operator’s next big leap.

We invite a BI/Data Engineer to join the VeliHorizon team within Turnkey.

VeliHorizon — our battle-tested platform built from real gaming floors. High-performance, microservices at its core, API-first by design — it’s the tech that keeps operations smooth, data razor-sharp, and transactions flying.

Every click, spin, and payout runs through Horizon — proven in the toughest conditions, powering thousands of moments a second. Built by cross-functional teams who own every detail — from first idea to live performance.

In this role, you will:

• Maintain and further develop the corporate DWH
• Monitor and optimise PostgreSQL and ClickHouse performance
• Develop and support data pipelines in Airflow (Python + SQL)
• Set up and maintain logical replication between systems
• Build and maintain reports in Tableau and Metabase

• Contribute to client reporting solutions on BigQuery

   

Skills and experience you will need:

• At least 4 years of proven experience in a Data Engineer role
• Hands-on experience with PostgreSQL as a DWH (query optimisation, indexing, partitioning)
• Practical experience with ClickHouse
• Strong SQL skills (Postgres, BigQuery, analytical functions)
• Experience designing and supporting ETL processes, knowledge of Airflow
• Experience with BI/reporting tools (Tableau, Metabase, or similar)
• Solid Python skills for developing ETL processes and Airflow DAGs
• Ability to write clean, maintainable code (error handling, logging, structure)
• Experience with database libraries (psycopg2/sqlalchemy, clickhouse-driver, etc.)

• Spoken English at B1–B2+ level

   

Would be a plus:

• Experience with BigQuery
• Familiarity with Superset

• Experience writing unit tests for data pipelines

   

HIRING PROCESS: Intro Call with TA Specialist → Technical Interview → Final interview → Offer

We offer:

• Level up daily. Real mentorship, a clear career path, and support to lead your product.
• Battle-tested tech stack. Work with what we bet on: microservices, serverless, SRE strength.
• Health comes first. Insurance and 10 days' sick leave — because your health is a priority.
• Work your way. Remote, hybrid, Kyiv office — find your rhythm.
• Time off that matters. 20 days paid vacation, public holidays — to recharge your way.
• Build your brand. Share your story, grow your voice — inside and out.

• Culture with a pulse. Team offsites, community events, and the energy of people who care.

   

Stay Group is an innovative Marketing Сompany with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We create effective solutions and tools for business growth and are now looking for a self-driven Head of Influence to join our marketing team! You will lead the launch and scaling of a website traffic program by building a network of influencers and creators from scratch - not buying ads from the iGaming industry, but creating an ecosystem of people who want to earn, stream, develop, and grow with the brand.

 

Responsibilities:

• Finding and attracting new faces and promising micro-influencers (streamers,  students, aspiring bloggers, content creators).
• Building a growth funnel - from talent acquisition to their integration into an active marketing ecosystem (affiliate programs, challenges, collaborations, streams).
• Mass outreach management - building an influencer base, working with Discord, Telegram, and LinkedIn, and creatively engaging newcomers.
• Developing a motivation and monetization system for partners (not standard CPA models, but loyalty, gamification, and traffic missions).
• Communications management – training, coordination, and development of a micro-network of ambassadors and their content.
• Performance analytics for key KPIs: traffic, engagement, retention, and influencer base growth.
• Testing new platforms (TikTok, Twitch, YouTube Shorts, Kick) and audience engagement formats.

Requirements: 

• Experience in creator, influencer, affiliate, or community growth. This could be experience in the gaming industry, startups, production companies, or digital agencies. 
• Understands how to scale a network from scratch – through emotion, participation, and engagement, not budget.
• Knows how to "ignite" people: motivate, engage, and turn budding bloggers into ambassadors.
• Results-oriented: understands the funnel – from response to active traffic generator.
• Understanding of SMM and performance analytics tools – but with a focus on human connection, not just numbers.
• Culturally open and flexible – able to adapt to different audiences and creators on different social networks.
• Interest in the gaming environment, but without a tired gambling mindset: fresh thinking and the ability to introduce new monetization models are essential. 

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

• Project Description:

  Our client, one of the leading Agriculture Companies, is modernising their landscape and adopting AI and innovations in their process.

  
  We are seeking a highly skilled and innovative Python/AI Engineer to join our team. The ideal candidate will be responsible for developing cutting-edge AI solutions, creating Proof of Concepts (PoCs), and integrating Large Language Models (LLMs) into our application landscape. This role involves close collaboration with business stakeholders and R&D teams to drive AI adoption and deliver impactful results.

   

• Responsibilities:

  Design and develop PoCs and present them to business stakeholders.
  Build and deploy innovative AI solutions using state-of-the-art models.
  Integrate LLMs into existing and new applications.
  Develop new functionalities within R&D applications..
  Promote and implement best process practices across AI development workflows.

   

• Mandatory Skills Description:

  6+ years of experience in AI/ML development.
  Advanced proficiency in Python.
  Strong understanding of AI frameworks (e.g., TensorFlow, PyTorch).
  Expertise in at least one LLM (e.g., GPT, Claude, LLaMA).
  Solid foundation in Data Science and statistical modeling.
  Experience with Agentic Workflows using LangChain-based agents.
  Hands-on experience with LangGraph (e.g., hackathons or MCPs).
  Deep understanding of fine-tuning techniques for LLMs.
  Hands of experience on Transformer architecture and its evolution from earlier models.

🧭 About the company
We are an American e-commerce company founded in 2015 in Miami. We develop our own electronics brands and sell them on the largest US marketplaces — Amazon, Walmart, eBay, Shopify — and also collaborate with one major distributor.

We are looking for an attentive and systematic specialist who will maintain the stable operation of accounts and products on all platforms.

🚀 Role objective
Ensure the accuracy and relevance of product data on marketplaces and at the distributor: cards, prices, balances, and promotions must be in order, and standard work situations must be resolved promptly.

🧠 Requirements
• 1.5–2 years of experience working with marketplaces.
• Knowledge of Seller Central and basic e-commerce platform tools.
• Experience managing 30 to 50 SKUs.
• Proficiency in Google Sheets.
• Upper-intermediate English.
• Attention to detail, responsibility, ability to work according to processes.

📌 Main responsibilities
• Check account status and key metrics on marketplaces.
• Maintain BuyBox on Amazon, promptly resolve standard cases through support.
• Upload certificates and documents, monitor compliance with platform requirements.
• Create and update product cards on marketplaces and Shopify.
• Check descriptions, images, and technical specifications for mistakes.
• Update prices, coupons, and promotions, check the correctness of display on platforms.
• Maintain up-to-date balances based on logistics data.
• Create and maintain distributor cards, monitor data accuracy.
• Correspond with platforms and distributors on work-related issues.
• Connect and configure new platforms as needed.
• Update content on Shopify (prices, photos, descriptions, materials).
• Fill out work sheets and basic reports (stock levels, promotions, statuses).
• Monitor risks (BuyBox, blocks, promotion display errors) and inform the team in a timely manner.

🌟Would be a plus
• Experience with electronic products.
• Experience with Walmart, eBay, Shopify.

🏆 We offer
• Working with our own brands and distributors in the US market.
• Clear tasks and straightforward processes.
• Team support.
• Remote work and flexible schedule.
• Opportunities for growth in e-commerce.

📩 If you are a structured, proactive, and results-driven specialist, who enjoys building processes from scratch and turning data into practical actions we would like to hear from you. Apply now!

Position Summary:

We are looking for a talented Senior Python Engineer to join our Blockchain integration team. This is a remote role, and we are flexible with considering applications from anywhere in Europe. As part of our Blockchain integration team, you will play a critical role in integrating additional blockchains and protocols into the Crystal platform.

More details: crystalintelligence.com

Duties and responsibilities:

• Integration of blockchains, tokens and bridges within Crystal's platform;
• Maintain code to high-quality standards;
• End-to-end feature designing and implementation;
• Code, debug, test and deliver features and improvements in a continuous manner;
• Provide code review, assistance and feedback for other team members;
• Refactor code as necessary.
   

Required:

• 5+ years commercial experience in developing Python backend services and API for Web or Mobile Apps;
• Solid software architecture skills;
• Strong knowledge of SQL/NoSQL databases and data architecture;
• Experience with a Flask framework;
• Knowledge of Unit Testing principles;
• Experience in developing service-oriented solutions;
• Understanding of the process of integration with external services;
• Product-oriented mindset;
• Proficiency in English.

Would be a plus:

• Hands-on experience with PostgreSQL;
• Hans-on experience in big data, key-value and other storages;
• DevOps skills for working in development environment;
• Experience with open source solutions;
• Passion for Bitcoin and Blockchain technologies;
• Experience with distributed systems, like cryptocurrencies and blockchain technologies.

🧭 About the company
We are an American e-commerce company founded in 2015 in Miami. We develop our own electronics brands and sell them on the largest US marketplaces — Amazon, Walmart, eBay, Shopify — and also collaborate with one major distributor.

We are currently building our digital division from scratch and are looking for a strong strategic manager who will take our brands to a new level of recognition and sales through systematic PR, content, and influencer marketing.

🚀 Role objective
The Social Media & Partnerships Manager is not just about “posting for reach,” but is a key business function that directly:
• increases revenue,
• improves margins,
• attracts traffic,
• strengthens the brand, and converts communications into sales.
The task is to build and scale a Social Media & PR and Influencer Marketing strategy as a direct channel for sales growth, not just an image-building activity. This position requires a systematic approach, strategic planning, monthly plans and budgets, analytics, and a clear business focus.

🧠 Requirements
• 1.5+ years of experience in Digital/PR/Influencer Marketing (e-commerce is an advantage).
• Proven cases with an impact on sales, margins, and business growth.
• Experience in strategic planning and managing multiple brands.
• Deep understanding of platforms: Twitch, TikTok, YouTube, Reddit, Discord, Instagram, Facebook, X.
• Skills in independent content creation or clear technical specification for the production team.
• Knowledge of digital metrics: ROAS, CPA, ER, CTR, CPM, CPV, Amazon Attribution, etc.
• Experience in building and defending budgets.
• Confident English (communication with influencers and partners).
• Proficiency in AI tools.
• Systematic approach, results-oriented, ability to work in a dynamic environment.
• Willingness to take on the full range of digital tasks — from strategy to reporting and budgeting.

📌 Main areas of responsibility
Social Media & PR
• Develop and execute a multi-brand social media strategy (TikTok, Instagram, Facebook, X).
• Plan and produce engaging content (storytelling, product demos, UGC, trends).
• Manage content calendars, community engagement, and platform growth.
• Use AI tools (Midjourney, Runway, Sora) to speed up content production.

Influencer Marketing
• Build influencer marketing as a key awareness and sales channel.
• Find, brief, and manage creators across TikTok, YouTube, Twitch, and Instagram.
• Negotiate partnerships, control budgets, and track results (CPA, ROAS).

Additional responsibilities
• Track and analyze all campaign KPIs (reach, engagement, conversions, ROI).
• Maintain dashboards and deliver performance reports.
• Participate in planning monthly marketing budgets.
• Work closely with Head of Sales & Marketing, Content, PPC, R&D, Logistics, and Finance teams.

🌟Would be a plus
• Experience with USA.

🏆 We offer
• Building a strategic direction from scratch.
• Working with multiple brands in the US market.
• Clear KPIs and transparent analytics.
• Support from a cross-functional team (PPC, content, finance, production).
• Flexible schedule and remote format.
• The opportunity to influence the company's growth strategy.

📩 If you are a structured, proactive, and results-driven specialist, who enjoys building processes from scratch we would like to hear from you. Apply now!

We’re looking for an experienced and strategic commercial leader from the iGaming industry to drive NuxGame’s growth across global markets.

This person will oversee sales, business development, partnerships, and revenue operations, leading the team toward ambitious targets.

The ideal candidate has extensive B2B iGaming experience (platforms, aggregators, or solution vendors). B2C experience will be a strong advantage, bringing valuable operator-side perspective.

Key Responsibilities:

• Lead NuxGame’s global commercial and growth strategy across B2B channels.
• Build and maintain strategic relationships with operators, providers, and key stakeholders.
• Drive sales pipeline growth, oversee deal flow, and improve conversion & retention rates.
• Identify new market opportunities and partnerships.
• Collaborate with Product & Marketing to align go-to-market initiatives.
• Set, monitor, and deliver on revenue, margin, and growth KPIs.
• Lead, coach, and scale a sales and BD team.
• Represent NuxGame at major iGaming conferences and events.

Requirements:

• Gaming industry experience, ideally in B2B (platform, aggregation, or tech solutions).
• Proven success in senior commercial or BD leadership roles.
• Deep understanding of iGaming markets and B2B dynamics.
• B2C knowledge or background is a big plus.
• Strong negotiation, leadership, and communication skills.
• Fluent in English; other languages are an advantage.
• Results-driven, analytical, and entrepreneurial mindset.

N-iX Games is looking for a Game Writer for a PC premium game co-developed with a renowned strategy / RPG game publisher. You’ll create the narrative of a new IP, and define and build a player’s emotional journey by creating all narrative aspects of a captivating, hard SCI-FI world. If you’re a team player, and can work in a team where everyone has a voice, join us!

Requirements

• Proven experience as a Sci-Fi writer with work examples;
• Design story and narrative-driven content in a productive and resultative fashion; 
• Creating and maintaining design documentation to communicate changes to the team;
• Forward-thinking and anticipating the game's needs with a high degree of self-motivation and initiative;
• Desire and ability to support Game Design team and Game Director in defining systems and structures to improve the game experience throughout the entire game, not just in the story/narrative area.

As a plus:

• At least one shipped commercial game title is a huge plus
• Experience with Unreal Engine
• Great communication skills and a positive, can-do attitude
• Written English (at least C1).
• Familiarity with the hard sci-fi genre, and narrative strategy games.
• A portfolio containing examples of narrative work and examples of style variety is a plus.

Hi!
We’re excited to introduce you to Softsich! We're a young, fast-growing company making our way in the iGaming market. You have a great opportunity to join us as a VIP Account Manager and grow to new heights together!

Key Responsibilities:

• Build trust-based, long-term, and strong relationships with product users through communication across various channels (email / messengers / calls), regularly collecting feedback and identifying client needs.
• Encourage clients to stay active and engage with additional services and promotional tools offered by the product and VIP service.
• Increase customer loyalty and service quality through a personalized communication approach.
• Handle objections with the goal of retaining clients.
• Work with automated reports to better understand VIP customer behavior patterns and use this data to provide top-tier service.
• Follow planned KPIs to improve personal performance.

Our Ideal Candidate Has:

• 1+ years of experience in Retention / Account Management or customer service (experience with VIP clients is a plus).
• Fluent English (German is a plus).
• Proactive attitude, strong listening skills, and the ability to understand both client and team needs.
• Experience working with clients from Europe, Canada, and Australia.
• Background in iGaming, financial services, or phone-based sales.

Why Join Us:

• Competitive salary with growth opportunities.
• An incredibly friendly team where everyone is open to sharing, helping, and supporting.
• 24 vacation days, holiday greetings, team-building events, and educational initiatives.
• No resources, partnerships, or energy tied to the aggressor state.
• Direct influence on overall company results.

Send us your CV now to learn more!