Jobs Ukraine

We’re looking for an experienced Data Engineer to build and scale the data infrastructure behind a fast-growing online education platform. This is a hands-on role with significant ownership, where you’ll play a key part in transforming raw data into actionable insights that drive business decisions and improve user experience.

You’ll work closely with a small, collaborative team of 5 people and operate as an independent contributor—selecting tools, designing systems, and ensuring everything runs efficiently. We embrace modern technologies, including AI tools, and continuously integrate them into our workflows.

What to do:

• Design, build, and maintain scalable data pipelines (ETL/ELT)
• Develop and manage data infrastructure for analytics and reporting
• Organize and structure data for easy access and usability
• Enable real-time or near-real-time insights for marketing, sales, and customer success teams
• Ensure data quality, reliability, and performance across systems
• Collaborate with cross-functional teams to understand data needs and deliver solutions
• Take ownership of the data ecosystem, from architecture to optimization

Expected experience:

• 4+ years of experience in Data Engineering or a similar role
• Strong proficiency in Python
• Hands-on experience with ETL/ELT pipelines
• Experience working with NoSQL databases
• Solid understanding of data modeling and data architecture
• Experience building scalable and reliable data systems
• Comfortable working independently in a startup environment

Will be a plus:

• Experience with modern data stack tools (e.g., Airflow, dbt, Snowflake, BigQuery)
• Familiarity with real-time data processing and streaming technologies
• Experience integrating or working with AI/ML tools in data workflows
• Knowledge of cloud platforms (AWS, GCP, or Azure)
• Background in analytics for product, marketing, or customer success teams

What we offer:

• Great team and excellent environment, that will help you to improve your soft skills;

• Flexible working schedule. We respect your personal time;

• Paid vacations, sick leaves;

• Bookkeeping and accounting will be maintained by the professional accountant;

• Educational opportunities;

Interview Stages:

1. Interview with Head of HR 
2. Interview with CEO and CTO
3. Interview with the client

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.


Location - Lviv (hybrid work from the office)


Job Description

• 2-4 or more years as a Python developer
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Responsibilities:

• Working with the solid automation test framework and infrastructure;
• Developing new and updating existing automation scripts;
• Code review;
• Debugging issues and creating bug reports;
• Documentation creation;
• Communication with international teams (US, UK)
• Manual work: about 20%

Operating within the healthcare industry, this organization focuses on the development of innovative medical devices that enhance patient care and safety. Their core services include the design and manufacturing of advanced embedded systems tailored for medical applications. The typical customer segments include hospitals, clinics, and healthcare providers seeking reliable and effective medical solutions. The organization leverages cutting-edge technology to ensure compliance with industry standards and improve overall patient outcomes.
 

Requirements

• 5 + years embedded C on ARM MCUs
• UART / SPI / I²C / GPIO integration
• RTOS (FreeRTOS or CMSIS-RTOS)
• IAR Workbench / SWD debugging
• Secure Boot concepts (hash + signature verify)
• NAND / Flash data management

• Git / branching / code review workflow

   

Nice to Have:

• Cellular modems (u-blox SARA-R4 / R5)
• OTA update flow experience
• AES / HMAC cryptography libraries (mbedTLS)
• Python for testing and firmware tools
• FDA / IEC 62304 development environment experience

Job responsibilities

• Implement and maintain embedded firmware for medical devices under guidance.
• Collaborate with cross-functional teams to support software development processes.
• Participate in code reviews to learn best practices and improve code quality.
• Contribute under guidance to the documentation of firmware specifications.
• Observe and learn from senior engineers during the debugging and testing phases.
• Support the integration of security features in embedded systems.
• Help in the analysis of system performance and suggest improvements.
• Assist in the development of test plans for firmware validation.
• Learn about industry standards and regulations applicable to medical devices.
• Participate in team meetings to discuss project progress and challenges.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

We’re looking for an Account Manager to be the main point of contact for our clients, ensuring they get maximum value from Solidgate’s payments solutions. This role blends account management with business consulting: you’ll advise clients, identify growth opportunities, and support their strategic objectives.

Why This Role Matters

You’ll help some of the world’s most promising internet companies navigate payments, optimize performance, and unlock growth. Your work directly impacts client success, Solidgate’s growth, and the evolution of payments in the Fintech sector.

What You’ll Be Doing

• Be the partner, not the vendor. Build and nurture strong, long-term relationships with existing clients, becoming their go-to person in payments.
• Drive growth. Unlock upsell and cross-sell opportunities, helping clients increase revenue while expanding Solidgate’s footprint.
• Deliver value. Understand client needs and provide the right product solutions — from tailored demos to strategic recommendations.
• Spot opportunities. Research markets, analyze industries, and surface new business growth paths for clients.
• Collaborate across Solidgate. Work hand-in-hand with Sales, Marketing, and Product teams to ensure clients get the best experience possible.
• Keep the pulse. Track and report client performance metrics, providing insights that guide decisions both internally and externally.

What We’re Looking For

• 2+ years of commercial experience in account management, business development, or sales in B2B products.
• Fluent English (Upper-Intermediate+) — you’ll be talking to global decision-makers daily.
• Proven sales mindset — able to identify expansion opportunities, drive upsells, and maximize account value.
• Strong communicator with excellent problem-solving and analytical skills.
• Organized, proactive, and capable of thriving in a fast-paced environment.
• Confident in Excel & PowerPoint for reporting and storytelling.

Why Solidgate?

• High-impact role: You’re not inheriting a perfect system — you’re building one. Your work will define how we scale.
• Great product: We’ve built a fintech powerhouse that can be quickly scaled. Furthermore, Solidgate’s potential isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses with a wide range of products and services, including subscriptions, chargeback management, indirect tax management, and more. And yes, we also hold our own financial licenses in our key regions of operations and have direct memberships with the Schemes.
• Massive growth opportunity: Solidgate is scaling rapidly — this role will be a career-defining move.
• You’ll work with top tech companies: Our clients are fast-growing SaaS, digital goods, and B2C businesses. You’ll be talking to decision-makers at some of the most successful internet companies in the world.
• A-player team: Work alongside top fintech professionals with a proven track record and results.

Tomorrow’s fintech needs your mindset. Come build it with us.

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

The Digital Health organization is a technology team focused on next-generation Digital Health capabilities which deliver on the mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

Requirements:

• Terraform

• AWS Platform: Working experience with AWS services - in particular serverless architectures (S3, RDS, Lambda, IAM, API Gateway, etc…) supporting API development in a microservices architecture

• Programming Languages: Python (strong programming skills)

• Data Formats: Experience with JSON, XML and other relevant data formats

• CI/CD Tools: experience setting up and managing CI/CD pipelines using GitLab CI, Jenkins, or similar tools

• Scripting and automation: experience in scripting language such as Python, PowerShell, etc…

• Monitoring and Logging: Familiarity with monitoring & logging tools like CloudWatch, ELK, Dynatrace, Prometheus, etc…

• Source Code Management: Expertise with git commands and associated VCS (Gitlab, Github, Gitea or similar) 

NICE TO HAVE:

• Strongly Preferred: Infrastructure as Code: Experience with Terraform and CloudFormation - Proven ability to write and manage Infrastructure as Code (IaC)
• Documentation: Experience with markdown and in particular Antora for creating technical documentation
• Experience working with Healthcare Data, including HL7v2, FHIR and DICOM
• FHIR and/or HL7 Certifications
• Building software classified as Software as a Medical Device (SaMD)
• Understanding of EHR technologies such as EPIC, Cerner, etc…
• Experience implementation enterprise grade cyber security & privacy by design into software products
• Experience working in Digital Health software
• Experience developing global applications
• Strong understanding of SDLC – Waterfall & Agile methodologies
• Software estimation
• Experience leading software development teams onshore and offshore

Job Responsibilities:

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes in the cloud development & engineering.
• Involved in planning of system and development deployment as well as responsible for meeting compliance and security standards.
• API development using AWS services
• Experience with Infrastructure as Code (IaC)
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Test the quality of a product and its ability to perform a task or solve a problems.
• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
• Ability to document detailed technical system specifications based on business system requirements
• Ensures system implementation compliance with global & local regulatory and security standards (i.e. HIPAA, SOCII, ISO27001, etc…)

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements

Must-Have:

• 3+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).
  Nice-to-Have:
• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.

• Familiarity with performance testing tools.

  Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.

• Contribute to the continuous improvement of testing processes and overall QA best practices.

  Benefits:

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.

• Partial coverage of all professional studies.

  **Coverage of sick leaves, sports activities, and English language courses.

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are looking for an engineer who can build, configure, and optimize automations, including AI agents powered by modern LLM technologies.

Your impact:

• Improve and expand automation processes.
• Develop logic and prompts for multi‑step AI agents.
• Integrate agents with databases and APIs.
• Test, debug, and optimize agent performance.
• Maintain documentation and monitor agent efficiency.
• Strengthen AI expertise within the company and evolve solutions based on business needs.
• Identify new opportunities for applying AI solutions across the organization.
• Contribute to the development of AI‑related processes and infrastructure.

About you:

• 2+ years of experience with automation and AI tools.
• Understanding of LLM principles, prompt engineering, and OpenAI APIs.
• Strong proficiency in Python and SQL.
• Experience building production‑ready AI agents.
• Experience with LangChain / LlamaIndex / GPTs approach is a plus.
• Ability to quickly build MVP solutions.

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Who are we looking for?

We are looking for an "independent fighting unit" who is ready to join our Team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects and the opening of a branch.

We are looking for a candidate with:

•  Upper-intermediate or higher level of English;

•  Strong consulting and communication skills, capable of presenting and explaining complex technical topics to both business executives and technical teams;

•  Over 2 years of experience in Dynamics 365 CRM/Customer Engagement (Sales) implementation;

•  Experience in other CE applications (such as Customer Service, Field Service, Marketing) is a plus;

•  Familiarity with Power Platform LowCode/NoCode development (Dataverse tables, simple workflows/cloud flows, BPF, forms, business rules, security role configuration);

•  Basic experience with Power BI & Power Query is an advantage;

•  Certifications in Dynamics 365, Azure, or Power Platform are a plus.

Key responsibilities:

•  Participate in workshops with customers and business analysts to gather requirements;

•  Consult clients on Power Platform implementation and best practices;

•  Design and build low-code/no-code components on Power Platform or enhance existing solutions;

•  Collaborate with Project Management to ensure project stays within scope, budget, and timeline;

•  Participate in User Acceptance Testing;

•  Provide technical and functional support to customers after solution go-live;

•  Contribute to marketing and pre-sales activities.

Who are we looking for?

We are looking for an "independent fighting unit" who is ready to join our Team and start working together on our projects immediately or after training.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects and the opening of a branch.

Requirements:

• B2 English (Upper-Intermediate)
• At least 3+ years of commercial experience with JavaScript;
• At least 2+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with Typescript, Nest.js;
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• SOLID understanding of object-oriented and functional programming
• Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team-members.

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding design, and architecture principles;
• Experience with message brokers, like RabbitMQ, SQS, etc;
• Experience with Infrastructure as code (IaC).

About MEGAVAST

MEGAVAST is an international IT company specializing in software development and innovative code development tools that automate and streamline the software creation process.

We are looking for a Senior Recruiter to join our Kyiv team and drive full-cycle recruitment.

About the Role

Are you an experienced recruiter who enjoys building strong partnerships with hiring managers and identifying top talent? Do you thrive in a dynamic environment where you can take ownership of the hiring process and influence recruitment strategy?

If so, we would love to meet you!

Key Responsibilities:

• Full-Cycle Recruitment: Manage end-to-end hiring processes from job briefing to offer stage.
• Stakeholder Partnership: Collaborate closely with hiring managers to define role requirements and advise on candidate selection.
• Sourcing & Talent Pipeline: Develop effective sourcing strategies and build strong talent pipelines.
• Interviewing & Assessment: Conduct structured interviews and evaluate candidates’ competencies and potential.
• Process Improvement: Contribute to enhancing recruitment processes and candidate experience.

Requirements:

• At least 3 years of experience in recruitment (in-house).
• Experience hiring mid- and senior-level specialists.
• Strong interviewing and candidate assessment skills.
• Ability to manage multiple vacancies simultaneously.
• Excellent communication and stakeholder management skills.
• English level B1+ or higher.
• Proactive, structured, and result-oriented mindset.

What We Offer:

• Competitive, stable salary based on your expertise.
• Annual salary reviews and performance-based rewards.
• Opportunity to influence recruitment strategy and implement improvements.
• Paid vacation and sick leave.
• Flexible working hours (workday starts between 9:00–11:00).
• Hybrid work option.
• Modern office in the centre of Kyiv, right next to the Olimpiyska metro station.

Join MEGAVAST and become part of a growing international tech company where recruitment plays a strategic role in business success 🚀

It is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees.

We have over 4,000 customers in 140 countries. We are deployed in 42 different languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 9 million end users.

About the role:
We’re looking for an experienced Full-Stack Developer to join our mission. If you’re passionate about building impactful products, love working with cutting-edge AI technologies, and want to help push the boundaries of what’s possible.

What You’ll Do:

• Develop AI capabilities in the backend using Node.js, build and maintain robust API and connectivity infrastructure, while creating advanced React-based applications as part of global SaaS platforms.
• Take ownership of both backend and frontend features, with a strong emphasis on backend excellence
• Upgrade and enhance existing code, implementing the latest standards and technologies
• Work with TypeScript, and modern development tools (Webpack, Vite, Jest)
• Collaborate within an Agile team, contributing to technical decisions and shaping the user experience
• Ensure system performance, code quality, and ongoing maintenance
   

What We’re Looking For:

• 4 years of experience in web development, primarily backend, with full-stack capabilities
• Strong hands-on experience in Node.js
• Experience with React and frontend development
• Familiarity with CI/CD processes and DevOps tools, an advantage
• Creative thinker, problem solver, and a strong team player
• Team player with creative thinking and strong problem-solving skills
   

Bonus Point:

Experienced in designing and deploying vector databases for semantic search, as well as developing AI-driven applications leveraging RAG techniques.

What we offer:

• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.

Responsibilities:

Design high-quality and user-friendly interfaces for web and mobile. Examples: UniFi Network app, UniFi Protect app, UniFi Design System, ui.com, store.ui.com, design.ui.com and more;

Embrace a design-first approach, pushing the boundaries of design by working on new and innovative ideas;

Co-work with key stakeholders including leadership, strategists, developers (FE/FS) and other designers;

Navigate an agile work environment, iterating quickly yet maintaining high quality;

Actively participate in mulitple projects across the company and voice your ideas on design improvements.

Requirements:

Expert level UX and UI design skills;

Minimum 5 years of experience designing interfaces for web and mobile

Highly proficient in Figma;

Strong interest in working hands-on with design, considering both user experience and UIs;

You take full ownership of your tasks and responsibilites;

Genuine passion for great UX;

Excellent communication skills and highly proficient in English (written and spoken);

Candidate needs to be in Kyiv or consider relocation. 

Will be a plus: 

Knowledge about networking & wireless technologies;

Experience with Adobe After Effects or any other animation tool for interactions;

Skilled in Cinema 4D or Blender.

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance;

Free lunches;

Work on leading IT products (software and hardware)

https://www.youtube.com/c/UbiquitiInc

Team Summary 
We are a Data Collection team responsible for gathering high-quality data across multiple programs. Our work involves operating a wide range of devices, from market-ready products to devices in early stages of development.
We simulate real-world events using custom actions and predefined scenarios to recreate specific conditions required for accurate and reliable data collection. Our activities span diverse environments, including indoor and outdoor settings, under various lighting and weather conditions.

Job Summary
We are looking for a Data Collection Engineer with a wide range of responsibilities related to data collection. You will be part of a team involved in the device development process across various programs and projects. The ideal candidate is creative and resilient to external factors.

Responsibilities and Duties

• Conduct data collection using various devices across defined scenarios
• Set up and configure devices and related equipment for data collection
• Perform on-site troubleshooting and consult with the internal Quality Support Engineer when needed
• Resolve issues at remote work locations independently or in collaboration with the Project Coordinator
• Coordinate and communicate with third-party vendors, including locations, vehicles, actors, and other service providers.

Qualifications and Skills

• Experience with Smart Home, home automation, and security devices, including photo and video processing
• Confident use of Google Workspace and Confluence
• Experience in Quality Assurance
• Strong teamwork, cross-functional collaboration, and adaptability
• Clear and effective communication
• Excellent time management and organizational skills
• Good written and spoken English.

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Free meals, fruits, and snacks when working in the office.

Role Overview

As the Head of Managed Services at ThingsBoard, you will be the founder and leader of our new Private Cloud department. This is a critical business unit where the "Product" is the seamless operation, performance, and reliability of ThingsBoard instances in the cloud. You will lead a team of Customer Reliability Engineers (CREs) and Technical Account Managers (TAMs) to ensure that our largest customers receive a premium, "zero-friction" experience.

Key Responsibilities

1. Team Leadership & Motivation

• Build the Culture: Foster a "CRE mindset" where engineers are motivated to automate repetitive tasks and take pride in 99.9% uptime.
• Mentorship: Conduct 1-on-1s, identify skill gaps, and provide the team with the tools (including AI-driven automation) they need to succeed.
• Resource Management: Manage the hiring roadmap and on-call rotations to ensure 24/7 coverage without team burnout.

2. Process Ownership & Maintenance

• The Playbook: Design and maintain the internal "Standard Operating Procedures" (SOPs) for deployment, patching, and incident response.
• SLA Enforcement: Define and monitor Service Level Agreements (SLAs). You are responsible for ensuring we meet our promises to the customer.
• Operational Excellence: Ensure every technical fix is documented in the Internal Knowledge Base to prevent recurring issues.

3. Strategic Customer Management ("Know Your Customer")

• Usage Insights: Deeply understand how our customers use ThingsBoard (device counts, data frequency) to anticipate scaling needs.
• Voice of the Customer: Act as the internal advocate for Private Cloud clients, providing feedback to the core Product team on how to make the platform more "manageable."
• Escalation Point: Serve as the final point of contact for high-value customers during critical incidents or complex business discussions.

4. Continuous Improvement & FinOps

• Margin Optimization: Constantly look for ways to reduce our cloud spend (AWS/Azure/GCP) while maintaining performance.
• Automation First: Drive the team to replace manual "tinkering" with automated scripts and AI-augmented workflows.
• Efficiency: Reduce the "Time to Onboard" for new customers through process refinement.

5. Strategic Task Prioritization

• The Buffer: Protect the team from "feature creep" and distractions. You decide what is a "Critical Priority" vs. what can wait.
• Roadmap Alignment: Balance technical debt (fixing the infrastructure) with business growth (onboarding new clients).

Requirements & Skills

Technical Awareness

• Cloud Literacy: You understand VPCs, Load Balancers, Managed Databases, and Kubernetes. You don’t need to be the one writing the code, but you must be able to "speak the language" and validate the team's technical decisions.
• Architecture Mindset: Ability to understand the ThingsBoard stack and how it interacts with different cloud provider services.

Leadership & Soft Skills

• Conflict Resolution: You are the calm in the storm. Whether it’s a heated discussion between Sales and Engineering or a frustrated customer during an outage, you find the "Win-Win" solution.
• Proactive Problem Solving: You don't wait for a ticket to be filed. You see a bottleneck in the onboarding process and fix it before the next customer arrives.
• Communication: Ability to translate deep technical metrics (latency, IOPS, CPU steal) into business value for the CEO and customers.

Experience

• 5+ years in a leadership role within a SaaS, MSP, or DevOps environment.
• Proven experience in managing customer relationships and technical service delivery.
• Experience with SLA management and high-availability systems.

Why Join This Role?

You aren't just managing a team; you are building a new revenue stream for ThingsBoard. You have the autonomy to define the tools, the processes, and the team structure from day one.

Success in the first 90 days looks like:

• 30 Days: Complete audit of current manual deployment steps and identification of the first three automation targets.
• 60 Days: Launch of the first version of the "Private Cloud Playbook" and Internal Knowledge Base.
• 90 Days: Successful, "quiet" onboarding of a new client where the process was 80% automated and documented.

What We Offer?

• Work on a global product (open-source IoT, over 20k GitHub stars).
• Clear tasks and team support.
• Career growth and regular reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv (Podil) + flexible schedule.

💼 About the Role:
We are looking for a proactive and detail-oriented Project Manager with 2+ years of experience in modern project environments. The ideal candidate is not just a process facilitator but a passionate owner of documentation quality, AI-assisted workflows, and digital systems. You will play a key role in organizing, structuring, and driving projects forward, ensuring operational excellence and effective stakeholder communication.
 
🎯 Key Responsibilities:
 

• Manage full-cycle projects — from ideation to successful delivery.
• Maintain project documentation using Confluence, Notion, or similar tools.
• Build and track project timelines and boards using JIRA or equivalent tools.
• Implement and promote the use of AI tools (ChatGPT, Notion AI, Copilot) for content generation, research, and document structuring.
• Organize and structure internal documentation, knowledge bases, and working spaces.
• Create clean, visually appealing presentations, dashboards, and internal reports.
• Communicate project progress clearly to internal and external stakeholders.
• Collaborate cross-functionally with tech, design, operations, and business teams.
• Constantly improve project management practices, bringing bold and smart ideas.
   

🧠 Requirements:
 

• 2+ years in a project management or operations coordination role.
• Proven experience with JIRA, Confluence (or Notion), Google Workspace.
• Strong document writing and visual presentation skills.
• High proficiency in English (B2+/C1) — written and verbal.
• Excellent time and task management, attention to detail.
• Experience with or openness to using AI in daily workflows.
• Strong problem-solving and analytical thinking.
• Ability to work under pressure, multitask, and meet deadlines.
• Proactivity, curiosity, and professional maturity.
   

➕ Nice to Have:
 

• Background as a personal assistant or project coordinator.
• Background in e-com or logistic.
• Visual/design tools like Figma or Canva.
• Passion for tech, documentation culture, and continuous learning.

 
We Offer:
• Company-provided equipment.
• Free English language training with native speakers.
• Paid vacation and sick leave.
• Medical insurance, including family coverage.
• Participation in industry conferences and exhibitions.
• Company support during significant life events.