Chief Operating Officer (iGaming)

For our client, we are looking for a Chief Operating Officer (COO)

iGaming | Pre-launch Project

About the Project

We are launching a new iGaming business with an initial focus on online casino, followed by betting expansion and a multi-brand strategy.

The project has a private investor, a three-year development strategy and an existing financial model. Ukraine is the primary target market, with further European expansion to be evaluated after launch.

The business will operate on a third-party platform. A CTO, Head of Legal, CMO and marketing team are already in place.

We are looking for a COO to build the operating model, coordinate launch preparation and establish the processes required for efficient growth.

Key Responsibilities

• Build the company’s operating model, workflows and management processes from the ground up.
• Turn business objectives into operational plans, responsibilities and delivery milestones.
• Coordinate launch preparation across product, technology, marketing, legal and other functions.
• Work with the CTO and platform provider to ensure operational readiness.
• Identify staffing needs, recruit key teams and organize their work.
• Establish operational KPIs, reporting routines and performance reviews.
• Ensure effective collaboration between acquisition, retention, payments and player-facing functions.
• Identify operational bottlenecks, revenue leakage and unnecessary costs, and implement improvements.
• Prepare processes and teams for new markets, betting expansion and additional brands.

• Provide leadership and the investor with clear visibility into delivery, performance and risks.

   

Requirements

• Proven operational leadership experience within an iGaming operator.
• Experience launching or scaling an online casino and building processes at an early stage under Curacao or Anjouan license.
• Strong understanding of casino operations, player journeys, retention, payments and platform dependencies.
• Ability to coordinate multiple functions and manage delivery across teams and external partners.
• Experience building teams, defining ownership and establishing performance standards.
• Commercial and financial awareness, with the ability to connect operational decisions to business results.
• A structured, practical approach to solving problems.
• Concrete examples of operational improvements and measurable results.

What We Offer

• Ownership of the operating model from the pre-launch stage.
• Direct access to the investor and close collaboration with the core leadership team.
• The opportunity to build a team and shape how the business operates.
• Fixed compensation discussed individually.
• A potential equity opportunity through an option arrangement linked to investment return, subject to agreed terms.