Jobs Head / Chief

🚀 We’re hiring: Head of CRM Retention

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets. We are looking for an experienced Head of CRM Retention to lead and scale our CRM function, with a strong focus on Tier-1 GEOs and high-value player segments.

Responsibilities:

• Own and drive the CRM Retention strategy across Tier-1 markets, ensuring sustainable growth in player engagement, retention, LTV, and revenue.
• Develop market-specific retention approaches based on player behavior, local preferences, regulatory specifics, and competitive landscape.
• Lead, mentor, and develop the CRM team, establishing clear processes, best practices, and performance standards.
• Define, track, and improve key CRM KPIs, including Retention Rate, LTV, ARPU, ROI, Churn Rate, Reactivation Rate, and Conversion Rate.
• Own customer segmentation, lifecycle management, personalization, loyalty mechanics, bonus strategies, and CRM automation.
• Build sophisticated communication journeys across different player lifecycle stages and value segments.
• Work closely with Product, Marketing, BI, Analytics, VIP, and Acquisition teams to create data-driven retention initiatives.
• Identify growth opportunities through cohort analysis, player behavior, market trends, and competitor benchmarking.
• Continuously test and optimize CRM campaigns, offers, communication channels, and retention mechanics.

• Ensure CRM activities are adapted to the expectations and behavioral patterns of players in highly competitive Tier-1 markets.

   

Requirements:

• 4+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• 2+ years of experience leading CRM teams.
• Proven hands-on experience with Tier-1 GEOs and a strong understanding of mature, highly competitive iGaming markets.
• Experience managing CRM strategies for high-value and VIP player segments will be a strong advantage.
• Strong expertise in retention strategy, loyalty programs, player segmentation, bonus mechanics, CRM automation, personalization, and lifecycle management.
• Proven ability to improve key retention metrics through data-driven experimentation and optimization.
• Strong analytical skills and confidence working with player data, cohorts, funnels, and CRM performance metrics.
• Experience with CRM platforms; Smartico experience will be a strong plus.
• Ability to combine strategic ownership with hands-on execution in a fast-paced environment.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to build and scale the CRM Retention function across Tier-1 markets
🤝 Strong team culture and fast decision-making
🚀 High level of ownership and direct impact on business growth

Ready to take ownership of CRM Retention and drive player value across Tier-1 markets?

We are looking for a strategic and proven Head of Risk & Anti-Fraud to own and lead our overall risk management strategy. In this high-impact executive role reporting directly to C-level, you will safeguard our proprietary iGaming platform and optimize business growth across high-velocity Tier-1 markets.

🌐 What You Will Do

• Architect and execute the company-wide Anti-Fraud, Risk, and KYC/AML strategy from scratch.
• Build, scale, and mentor a high-performing Risk & Anti-Fraud team.
• Protect marketing and promotional budgets by designing proactive mechanisms to prevent bonus abuse and affiliate exploitation.
• Lead vendor evaluation, contract negotiations, and integration of cutting-edge anti-fraud technologies, ML tools, and automated detection systems.
• Define risk appetite, budget allocation, and mathematical risk monitoring models for C-level executives.
• Collaborate with Product, Legal, Finance, and Marketing to balance strict risk controls with conversion rates and player LTV.

📊 What We Expect From You

• 6+ years of total experience in iGaming Risk Management & Anti-Fraud (Tier-1 market focus).
• 3+ years in a managerial role (Head / Lead / Manager) building teams and operational workflows from scratch.
• Proven track record in selecting and integrating enterprise risk & KYC ecosystems (Sumsub, SEON, Accertify, etc.) and BI platforms.
• Strategic understanding of international iGaming licensing frameworks, regulatory compliance, and AML/CFT laws.
• Strong leadership, executive communication, and analytical mindset.
• Fluent English (B1+ level).

💱 What We Offer

• Executive autonomy to shape safety strategy and directly influence unit economics in Tier-1 GEOs.
• Direct hiring and software budget responsibility.
• Highly competitive salary package + performance/bonus alignment.
• 100% remote flexibility with zero corporate red tape.

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1–3 markets worldwide.

Driven by innovation, data, and operational excellence, we create engaging player experiences and continue to expand our global presence. Our teams work in a dynamic, fast-paced environment where ownership, collaboration, and continuous growth are at the core of everything we do.

We are looking for an experienced Head of VIP  to lead the end-to-end VIP player lifecycle and drive the commercial performance of the VIP segment.

This is a senior leadership role responsible for managing the entire player journey across PreVIP → VIP → High Roll → Reactivation, ensuring sustainable revenue growth, player retention, and operational excellence.

Key Responsibilities

• Own and manage the full VIP lifecycle, including Active VIP, Recovery, Reactivation, and High Roll segments.
• Drive VIP revenue growth by increasing player activity, deposits, retention, and lifetime value.
• Monitor and optimize key performance metrics, including churn, downgrade, reactivation, and VIP base stability.
• Lead the High Roll function, ensuring effective management, retention, and development of high-value players while balancing commercial opportunities and player risk.
• Oversee the PreVIP pipeline, improving conversion into the VIP segment and accelerating the progression of high-potential players.
• Execute retention initiatives and promotional offers in partnership with the Retention team, ensuring they translate into measurable financial results.
• Evaluate the effectiveness of VIP offers and campaigns, providing actionable feedback to improve segmentation and commercial performance.
• Lead and develop multiple management layers, 
• Set objectives, monitor KPIs, and drive operational excellence across all teams.

• Oversee the relevance and effectiveness of VIP communications across all touchpoints, ensuring a consistent player experience.

   

Areas of Responsibility

• VIP Revenue (IN / IN-OUT)
• Active VIP player base
• VIP Retention and Churn
• Reactivation performance
• PreVIP to VIP conversion
• Player engagement, deposit behavior, and lifetime value

• Financial performance of the VIP segment

   

Nice to Have

• Experience managing a PreVIP function.
• Experience designing and optimizing operational processes.

• Proven track record of scaling VIP operations and growing revenue through player lifecycle management.

   

What We Offer

• Fully remote work.
• Competitive compensation package with a fixed salary and a monthly performance-based KPI bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly professional development training with our Learning & Development Department to strengthen your leadership and professional skills.
• A dynamic international environment where your leadership and results have a direct impact on business success.

Think you're the right fit? We'd be excited to get to know you! Apply now and become part of our growing international team.🚀

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Head of Technology!

Requirements:
- Over 8 years of experience in Engineering and hands-on coding;
- Head of Engineering / Head of Dev Division experience is a must (team of 30+ members);
- Initiative, responsible, business-oriented personality;
- Speak English and Ukrainian/russian

Responsibilities:

- Lead and supervise engineering managers, team and tech teams, and collaborate with responsible leads to form, develop, and regulate their activities.
- Organize and execute necessary measures and activities to guarantee the quality of outputs from the tech and architecture division.
- Collaborate with company stakeholders to identify and define requirements, expectations, and the impact of architecture on other aspects of the business.
- Performance Evaluation and Continuous Improvement:
- Define metrics and evaluate the performance of the tech teams, inform stakeholders of the results, and drive continuous improvement.
- Drive technical and technological initiatives and innovations for products and the tooling area;
- Manage and improve technical processes and instruments;
- Mentor, train, and lead technical and engineering teams towards technical expertise and excellence;
- Lead and support technical and engineering teams in planned projects and technical innovations implementation;
- Represent the technical teams to the business and the business to the technical teams as an effective information and communication bridge;
- Conduct technical recruiting interviews for candidates for Tech/Team Lead, Engineering Manager/Head positions

Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal events days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location

About Softprom

Softprom is a value-added IT distributor founded in 1999 and headquartered in Vienna. For 27 years, the company has operated across Central and Eastern Europe, the Caucasus, and Central Asia — today spanning 33 countries, with a team of 150+ professionals, 120+ global technology vendors, and 1,200+ IT solutions across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD & graphics.

About the Role

We are looking for an experienced Head of IT Operations to take full operational ownership of the company's internal IT infrastructure. You will be responsible for the smooth running of IT services for a distributed team across 14+ countries, will manage our IT administrators, and will drive the development of our internal IT processes.

Responsibilities

Own operational management of the company's internal IT infrastructure

Lead the team of IT administrators (assign tasks, oversee execution, support team growth)

Ensure the uninterrupted operation of corporate services and systems for 100+ employees across 14 countries

Organize and manage IT support for end users

Manage corporate accounts: Google Workspace, Ringostat, HubSpot, NetSuite

Oversee employee onboarding and offboarding (equipment, account, and access setup)

Manage IT assets (equipment, licenses, subscriptions)

Develop and maintain IT policies and procedures

Monitor and ensure the availability of internal services

Plan the IT operations budget and optimize costs

Collaborate with the CIO on strategic IT initiatives

Work with the Information Security Manager on the rollout of security policies

Requirements

3+ years of experience in IT operations or system administration

2+ years of experience managing an IT team

Administration-level experience with Linux and Windows

Strong knowledge of Google Workspace

Experience working with ERP/CRM systems

Experience with cloud platforms (AWS, GCP, or Azure)

Experience managing IT assets and licenses

Understanding of networking technologies, VPN, DNS, and core information security principles

Experience building or improving IT processes

English — Upper-Intermediate level or higher

Independent, proactive, and able to work autonomously in a remote environment

Nice to Have

Administration-level knowledge of AWS services

Experience implementing ITSM systems (Jira Service Management, Freshservice, etc.)

Certifications: ITIL, AWS Cloud Practitioner, Google Workspace Admin

What We Offer

A remote role (office visits only when required by specific tasks)

The opportunity to work in a technology company with an international team

The chance to build IT operations and shape processes from the ground up

Professional development and access to leading vendor technologies

Join Our iGaming Team as a Head of Retention in our multi-country product iGaming company with ambitious Industry innovators with regional reach and 6+ years of successful operation. Our portfolio includes three large-scale brands successfully operating across Tier 1 geos.
We pride ourselves on attracting and valuing highly qualified professionals, enabling us to scale and succeed in new markets.

Your Mission: to drive the logic and architecture, coordinate the overall effort of user retention

• ​​Develop and implement a multi-channel overall Retention and CRM strategy for online casinos to boost customer onboarding experience, retention, engagement, and monetization.
• Identify and apply promotional mechanics that align with different user psychotypes and behavioral triggers to drive engagement, loyalty, and conversion.
• Develop, implement, analyse and manage innovative solutions to boost onboarding and retention across traditional as well as SMM, TikTok, Instagram, Messengers, LiveChat and Mobile App. instruments, mechanics and cross-departmental activities.
• Regularly plan and execute multi-channel marketing campaigns using customer segmentation and personalization.
• Analyze user behavior and activity to optimize retention strategies, research and implement relevant proven, trending or innovative product features, communications channels and formats.
• Implement relevant multi-source data collection, integration to enable live automated analysis and reporting, and data-driven decision making.
• Assess the effectiveness of and continuously improve CRM campaigns through analytics and data-driven insights.
• Coordinate SMM, or other traffic-source-specific content, implementations, integration for player onboarding, retention and reactivation, as well as recycling of multi-channel registrations, including Instagram, TikTok, Streamer and Influencers, App-Only users.
• Manage and configure the CRM platform and marketing automation tools, including customer database segmentation.
• Recruit, train, lead and mentor the Retention, Promo, CRM team to deliver the department results.
• Analyse, monitor, organise, coordinate and resolve deliverability rate of communications.
• Collaborate with Product Development, Marketing, BI and Analytics and Customer Success and Support teams to align overall retention with business goals, cross-departmental initiatives and priorities.
• Stay updated on the latest trends and innovations in the iGaming industry.
• Retention Goal Ownership: Fully understand the retention KPIs we aim to achieve (e.g. increased LTV, reduced churn, uplift in ARPU, deposit frequency, etc.) and drive structured improvements toward those goals.
• Cross-functional Supervision: Act as the central point between CRM, BI, product, and bonus engine development to ensure the continuous evolution of the retention system, backed by data and feedback loops.

Our requirements:

• 4+ years of experience as Retention Team Lead.
• In-depth knowledge and hands-on experience of Customer Journey Optimization best practices, with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization.
• Solid grasp of the full range of promotional tools (bonuses, gamification, rewards, challenges, etc.) and the underlying logic, including their mathematical models, economic constraints, and long-term profitability impact.
• Segment-Oriented Thinking: Skill in building and managing dynamic customer segments based on behavior, value, and lifecycle stage, and applying tailored retention strategies to each.
• Proven ability to manage a team of 4+ people and managing an international and geographically dispersed multicultural English speaking digital team.
• Expertise in developing multi-channel customer engagement strategies.
• Proven hands-on experience of implementing relevant automated Retention reporting.
• Strong knowledge of A/B testing methodologies and data-driven optimization practices.
• Ability to segment customer databases and craft personalized offers.
• Ability to manage and prioritize multiple projects simultaneously within a complex organization.

Preferred:

• Experience with Customer.io system and overall other retention instruments.
• Expertise in designing and implementing loyalty programs.
• Creative thinking and problem-solving abilities.
• English Upper Intermediate.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.
 

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀

We are looking for an experienced Head of Acquisition to take full ownership of player acquisition across Tier-1 markets.
 

You will lead an existing Acquisition team, shape the acquisition strategy, manage budgets, and drive the growth and efficiency of our acquisition channels. You will have a high level of autonomy and direct ownership of acquisition performance and business results.
 

Responsibilities

• Develop and execute the overall player acquisition strategy across Tier-1 markets;
• Lead, manage, and develop the existing Acquisition team;
• Own acquisition budgets and ensure efficient allocation of spend;
• Scale high-performing acquisition channels and identify new growth opportunities;
• Analyze campaign and channel performance and make data-driven decisions;
• Own and improve key metrics such as CPA, CAC, ROI/ROAS, FTD, LTV, conversion rate, and retention;
• Optimize the player acquisition funnel from the first touchpoint through FTD and further monetization;
• Set team KPIs, targets, and performance standards;
• Forecast acquisition performance and budget requirements;
• Monitor traffic quality and overall acquisition efficiency;
• Work closely with Product, CRM, Analytics, BI, Creative, and other teams;
• Stay up to date with market trends, competitors, and new acquisition opportunities.
   

Requirements

• 3+ years of experience in Acquisition / Performance Marketing;
• Previous experience in a Head / Lead role;
• Strong hands-on experience in iGaming / Gambling;
• Proven track record of working with Tier-1 GEOs;
• Experience managing acquisition budgets and scaling traffic;
• Strong understanding of performance marketing and player acquisition;
• Strong knowledge of CPA, CAC, ROI/ROAS, FTD, LTV, conversion rate, and retention;
• Experience managing and developing an existing team;
• Strong analytical and strategic mindset;
• Ability to take full ownership of acquisition performance and business results;
• English — Upper-Intermediate or higher.
   

Would be a plus

• Experience working across multiple Tier-1 GEOs;
• Experience with both paid acquisition and affiliate traffic;
• Experience launching or scaling iGaming products;
• Strong network within the acquisition / performance marketing industry.
   

What we offer

• Competitive salary based on experience;
• Performance-based bonus / KPI system;
• Opportunity to directly influence acquisition strategy and business growth;
• Work with Tier-1 markets and international projects;
• An existing Acquisition team to lead and develop;
• High level of autonomy in decision-making;
• Remote / hybrid work format;
• Access to an in-house psychologist;
• Birthday gifts and company celebrations;
• Professional and career growth opportunities.
   

This is an opportunity to take full ownership of acquisition and play a key role in scaling our business across Tier-1 markets.

With over 70 products and 3 billion installs worldwide, AIBY is at the forefront of mobile-first product development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we’re proud of titles like ChatOn, iScanner, ARTA, Forma, OnSkin, Plantum, and many others. At AIBY, you can enjoy the work you do while helping millions of people.

This is a build-and-own role, not a maintain-and-report one. As Head of Marketing, you’ll decide where the budget goes, which channels win, and how fast we scale web acquisition across a multi-product Business Unit. You set the strategy—nobody hands it to you.

Your portfolio: 6+ cross-platform apps across web, iOS, and Android. ChatOn, an AI chatbot assistant with 100M+ downloads, is your anchor product—one of AIBY’s flagship apps by both revenue and downloads—and you’ll keep scaling it while picking up earlier-stage products and turning them into the next ChatOn.

From day one, you’ll lead a team of up to 10 direct reports, including User Acquisition and ASO Managers, and build the performance marketing function that drives real, measurable growth for the Business Unit. You’ll report directly to the Business Unit CEO.

What you will do:

• Own Performance Marketing for the Business Unit end to end: strategy, budget, priorities, results
• Make web acquisition the main growth priority while mobile keeps growing at pace
• Decide how budget gets allocated across products, channels and geographies, and back those decisions with numbers
• Own unit economics: plan it, forecast it, hit it
• Run ASO as part of one acquisition engine, not a side function
• Hire, coach and raise the bar for your Marketing team
• Squeeze more out of every channel, audience, creative and funnel—testing never stops
• Make Creative and UA work as one team, not two
• Partner with Product and Growth on what actually moves acquisition, activation and monetization

• Build the reporting and processes that let everything scale without you in every meeting

   

What you should have:

• 5+ years in Performance Marketing, with hands-on ownership of User Acquisition for subscription-based products, both mobile and web
• 3+ years in a leadership role with direct accountability for growth metrics— revenue, CAC, ROMI
• Confirmed cases of scaling web acquisition—numbers you can talk through, not just channels you’ve touched
• Channel mastery: Google, Meta, TikTok, Applovin and beyond. You can walk into any ad account, read what’s wrong, and tell the team exactly how to fix it
• Deep understanding of unit economics, attribution, forecasting, and marketing analytics
• Experience owning significant marketing budgets, from allocation to defending the numbers behind it
• Leadership experience with direct reports—you’ve hired, mentored, and made hard calls when needed. You know what a high bar looks like, and you hold it

What we offer:

• A real slice of AIBY’s entire portfolio in your hands—6+ cross-platform apps out of 70+ across the company, anchored by the flagship app by both revenue and downloads. Mature product, proven demand, real budget. We move at scale
• Beyond that, you’ll get earlier-stage products with no fixed growth strategy yet—real space to build the approach from scratch, not just optimize someone else’s
• Competitive fixed compensation + generous performance-based bonus
• A full creative machine in-house: motion designers, graphic designers, brand, PR, influencer marketing. You orchestrate—they execute. No agency dependency
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Head of VIP Operations to own the entire VIP business vertical across PreVIP, VIP, High Roll, Recovery, and Reactivation. You will be responsible for commercial performance, player lifecycle management, and revenue growth while leading multiple operational teams.
 

Responsibilities

• Own the end-to-end VIP lifecycle across PreVIP, VIP, High Roll, Recovery, and Reactivation.
• Drive VIP revenue growth and own key commercial KPIs.
• Lead multiple teams through Heads and Team Leads.
• Optimize player retention, reactivation, and PreVIP to VIP conversion.
• Partner with the Retention team to maximize the commercial impact of campaigns and offers.
• Build and scale efficient VIP operational processes.
• Analyze business performance and drive continuous improvements.
   

Requirements

• 5+ years of leadership experience in VIP Operations within the iGaming industry.
• Proven experience managing the full VIP lifecycle, including High Roll.
• Strong ownership of commercial KPIs (P&L, IN/OUT, Hold, Churn, or similar metrics).
• Experience leading multiple teams through Heads and Team Leads.
• Deep understanding of VIP player behavior, retention, and lifecycle management.
• Strong analytical and strategic decision-making skills.
• Experience with PreVIP operations will be considered an advantage.
   

We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Direct ownership of VIP business performance with the opportunity to shape strategy and drive revenue growth
   

Ready to take ownership of one of the most important business verticals in a fast-growing iGaming company? We'd love to hear from you.

🚀 Head of RTB | Remote / Hybrid / Office 🚀

We’re looking for an experienced Head of RTB to lead and scale the global RTB Department of an international AdTech and performance advertising company.

✔️ Salary: Competitive

✔️ Format: Full-time, Remote / Hybrid / Office. Worldwide, with offices in Prague and Warsaw

✔️ About the Company:

We are an international full-service media buying and advertising company developing our own AdTech products. Our global team brings together professionals from across Europe and beyond, with extensive experience in digital advertising, performance marketing, programmatic technologies, and traffic monetization.The company is actively expanding its global RTB business, strengthening relationships with leading SSPs, DSPs, and Ad Exchanges, and investing in traffic quality, platform performance, and sustainable growth.

✔️ Key Responsibilities:

• Develop and execute the global RTB growth strategy

• Define strategies for scaling high-quality SSP traffic, DSP partnerships, and Ad Exchange integrations

• Analyze Programmatic market trends and implement industry best practices

• Identify new business opportunities and improve overall RTB performance

• Build, develop, and scale the RTB Department

• Establish an effective team structure, operational processes, workflows, and performance standards

• Lead Team Leads and support them in resolving complex operational cases

• Mentor team members through regular one-to-one meetings and performance reviews

• Provide ongoing feedback on priorities, daily plans, and results

• Personally source and develop strategic partnerships with SSPs, DSPs, and Ad Exchanges

• Build and manage relationships with top-tier supply and demand partners

• Improve partner performance and optimize commercial and operational cooperation

• Reduce discrepancies and increase transparency across partnerships

• Ensure the quality of traffic received from SSP partners

• Implement and optimize anti-fraud solutions and traffic quality controls

• Collaborate with Moderation and Technical teams to investigate and resolve traffic quality issues

• Monitor and maintain compliance with demand partner requirements

• Own the full operational funnel of the RTB Department

• Develop, monitor, and continuously improve departmental KPIs

• Ensure operational plans are executed and business targets are achieved

• Analyze deviations from plans and implement corrective actions

• Collaborate closely with Product, Demand, Traffic, Optimization, Finance, and Technical teams

• Translate partner feedback and market needs into product and operational improvements

• Prepare daily operational reports, including plan-versus-actual analysis, key issues, and proposed solutions

✔️ Key Qualifications:

• Proven experience leading RTB, Programmatic, Yield, Supply, or Ad Operations teams within AdTech

• Deep understanding of the Programmatic advertising ecosystem, including SSPs, DSPs, Ad Exchanges, OpenRTB, and auction mechanics

• Strong experience managing and developing SSP and DSP partnerships

• Proven ability to create and execute strategic growth initiatives

• Experience building, mentoring, and leading high-performing teams

• Strong analytical mindset and experience working with KPIs, operational metrics, and performance reporting

• Experience managing traffic quality, reducing discrepancies, and implementing anti-fraud solutions

• Strong understanding of web traffic monetization and performance optimization

• Experience collaborating with Product, Engineering, Finance, Moderation, and Compliance teams

• Excellent communication, negotiation, and stakeholder management skills

• Strong strategic thinking combined with hands-on execution

• Ability to make independent, data-driven decisions in a fast-paced environment

• High level of ownership and focus on measurable business results

• English: B2+

✔️ Benefits:

• 28 working days of vacation, not calendar days

• Additional paid leave for family events

• 10 days of sick leave with a medical certificate + 3 sick days without it

• Access to internal learning programs and professional development courses

• Remote, hybrid, or office-based work formats

• Modern offices in Prague and Warsaw

• Top-quality equipment

• Fully paid professional tools and software

• Participation in international conferences and industry events fully covered by the company

We're building a new iGaming brand focused on the LATAM market with strong financial backing, experienced industry leadership, and ambitious growth plans.

This is a unique opportunity to join at an early stage and take ownership of one of the company's key business directions. We're looking for a business-minded leader who can combine strategic thinking with hands-on execution and build a high-performing operation from the ground up.

Responsibilities

• Define and execute the business strategy for the LATAM region.
• Take full ownership of business growth, operational performance, and market expansion.
• Build, lead, and scale cross-functional teams across multiple business areas.
• Drive commercial performance and achieve ambitious revenue targets.
• Oversee Affiliate, CRM, Product, Marketing, Operations, VIP, Payments, and Customer Support in collaboration with department heads.
• Analyze key business metrics including FTD, Deposits, GGR, NGR, Retention, ROI, CPA, LTV, and profitability.
• Develop partnerships with key affiliates, service providers, and strategic partners across LATAM.
• Identify new growth opportunities and optimize business performance through data-driven decision-making.
• Collaborate closely with founders and executive leadership on long-term strategy and company development.
• Build scalable processes and maintain high operational standards as the business grows.

Requirements

• 5+ years of experience in the iGaming industry.
• Proven experience in senior leadership positions such as COO, General Manager, Country Manager, Head of Operations, Head of Growth, or similar.
• Strong understanding of the LATAM online casino market.
• Experience launching or scaling casino operations in LATAM.
• Deep knowledge of Affiliate Marketing, CRM, Product, VIP, Retention, and commercial operations.
• Strong analytical mindset with experience managing business performance through KPIs.
• Experience building and leading international teams.
• Excellent communication and leadership skills.
• Fluent English.
• Spanish or Portuguese would be a strong advantage.

Nice to Have

• Experience launching new casino brands from scratch.
• Existing network of partners within the LATAM iGaming market.
• Experience managing multi-million marketing budgets.
• Strong understanding of licensing, compliance, and payment solutions for LATAM.

We Offer

• Opportunity to become one of the key decision-makers in a fast-growing international company.
• High level of autonomy with real influence on business strategy.
• Remote-first environment with flexible working hours.
• Competitive fixed salary with an attractive performance-based bonus.
• Long-term career growth within an expanding international business.
• The opportunity to build and scale a business almost as your own.

About the role

We’re looking for a qualified and experienced Head of HR Administration to join a fast-growing company specializing in high-tech IT products.

This is a great opportunity to join a team building an innovative product and contributing to strengthening the country’s defense capabilities.
 

Responsibilities:

• Strategic planning and organization of the department’s work, distribution and monitoring of employees’ functional duties;
• Ensuring proper maintenance of HR documentation and personnel records in accordance with legal requirements;
• Participation in hiring, transfer, and termination processes;
• Managing vacation records and schedules, tracking working hours, and forming the staffing table;
• Maintaining time sheets;
• Developing and implementing internal regulations and job descriptions, ensuring their proper approval;
• Monitoring changes in labor legislation and corporate standards, and timely implementing them into HR processes;
• Maintaining HR records in the accounting system.
   

Candidate requirements:

• At least 2 years of experience in HR administration in a similar role;
• Knowledge of Ukrainian labor legislation and its practical application;
• Attention to detail, responsibility, and the ability to work with confidential information;
• Strong organizational skills and the ability to manage large volumes of information;
• Ability to prioritize and plan work effectively;
• Experience with process automation;
• Skills in working with electronic document management systems.
   

The company offers:

• Official employment and a competitive salary;
• 24 calendar days of paid vacation, sick leave, and all social guarantees as per legislation;
• Health insurance;
• A strong, values-driven corporate culture with a comfortable working environment, a team of like-minded people, and opportunities for growth;
• Modern work equipment (MacBook or other preferred device);
• English language classes and workshops;
• Compensation for educational and training programs.
   

If this role resonates with you — don’t hesitate, send us your resume. We’d love to welcome a strong new player to the team!

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀

We are looking for a Head of Revenue Growth. You will own the full revenue engine across a portfolio of mature, monetizing platforms in social discovery and live-streaming, not one funnel, not one channel, but the whole picture. That means P&L accountability, paid acquisition across mobile and web, monetization strategy, product growth experiments, and the unit economics that tie it all together. You will work directly with the CEO, Head of Marketing, Head of DS & AI, and five Product Owners . We move fast, cut through bureaucracy, and give real ownership to people who can handle it. If that sounds like your kind of environment, read on.

About United Tech: We are a global IT product company building the next generation of mobile and web platforms in live-streaming and social networking. Our products connect millions of users across North America, Europe, LATAM, and MENA, and we have been profitable doing it. Founded in Ukraine, operating worldwide, with a market we expect to exceed $206B by 2030. We are not chasing that number, we are already in the middle of it.

In this role, you will

• Own the full revenue funnel and its P&L from acquisition to repeat payments — accountable to ROAS LT0/LT7/LT30 targets and blended payback
• Develop and execute the revenue growth strategy across paid traffic (mobile + web), product growth, and monetization, owning channel mix, budget allocation, and scaling decisions
• Generate, prioritize, and validate growth and monetization hypotheses with Product and Tech, driving prioritization of Product Owner backlogs for growth work
• Lead A/B and multivariate testing across onboarding, activation, paywalls/coin-packs, and pricing
• Own unit economics (CAC, LTV, ARPU, ARPPU, ROAS, payback) and the cohort LTV model; ensure scalable, margin-aware growth given streamer revshare
• Partner with Payments and Risk to maximize payment conversion and approval rates, and expand margin-accretive web/direct billing

• Build revenue dashboards and a single source of truth for performance metrics, with shared metric definitions and transparency across teams

   

It's all about you

• Strong hands-on experience in growth / performance marketing for dating, social discovery, live-streaming, or IAP products, across both mobile apps and web funnels
• Demonstrable strong command of unit economics (CAC, LTV, ARPU, ARPPU, ROMI, payback, contribution margin) — able to build the model, not just read it
• Proven experience scaling paid acquisition on mobile and web: Google, Meta, TikTok, and programmatic/DSP (e.g., Moloco) are a strong advantage
• Solid experience with A/B testing, experimentation frameworks, and funnel optimization
• Strong analytical foundation: SQL and BI tools (e.g., Looker/Tableau), cohort analysis, predictive LTV; working knowledge of mobile attribution/MMP (AppsFlyer/Adjust), web analytics and server-side tracking (GA4, Meta CAPI), web2app deep-linking, and incrementality testing
• Experience managing growth, marketing, or media-buying teams
• Advanced user of Anthropic and OpenAI tools
• Fluent in English (B2+) and Ukrainian

Would be a plus

• Experience in payments, payment product management, or working closely with PSP/acquiring teams

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Interview with the hiring team
• Bar-raising interview
• Reference check
• Offer