CRM Manager (iGaming)
We are looking for detail-oriented CRM Manager who is eager to develop in CRM marketing, customer communications, and analytics.
This role is a great fit for specialists with initial iGaming experience as well as those who already have a basic understanding of CRM and want to deepen their expertise by working on real campaigns, large-scale projects, and modern CRM infrastructure.
What you'll do:
- Develop, launch, and optimize CRM campaigns across Email and SMS channels.
- Monitor and improve communication deliverability to maximize campaign performance.
- Design and execute A/B tests to optimize messaging, content, and customer engagement.
- Analyze campaign performance, customer behavior, and key CRM metrics.
- Prepare regular reports on campaign effectiveness, customer retention, and other KPIs.
- Identify growth opportunities and suggest improvements to increase customer engagement and loyalty.
- Participate in sprint planning and day-to-day CRM team activities.
- Collaborate closely with Marketing, Content, Design, and Analytics teams to deliver consistent customer communications.
What we're looking for:
- A strong desire to build a career in CRM, retention marketing, and customer communications.
- 1+ year of experience in the iGaming industry is highly desirable.
- Strong analytical skills and excellent attention to detail.
- Ability to interpret data, draw conclusions, and suggest improvements.
- A collaborative mindset and willingness to learn new tools and technologies.
- Basic English proficiency will be considered an advantage.
What we offer:
✨ The opportunity to grow within an international iGaming product company.
✨ Hands-on experience with modern CRM platforms and large-scale customer data.
✨ Mentorship and support from an experienced CRM team.
✨ The chance to contribute to impactful projects where your ideas make a real difference.
✨ Clear opportunities for professional growth and career development.
If you're passionate about analytics, marketing, customer engagement, and CRM automation, we'd love to hear from you! 🚀