Billing Manager

Requirements

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager
• Experience with chargebacks, refunds, performance metrics, cost optimization, etc
• Strong analytical mindset and systematic approach to problem-solving
• Ability to work independently and formulate hypotheses and solutions to assigned problems

• Upper-Intermediate level of English or higher

   

Responsibilities

• Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics)
• Negotiating terms and conditions with the payment providers
• Working closely with the product managers, support team, finance department, management, and development team

• Doing research on the most popular payment methods in different markets

   

Experience working with

• Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others
• Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau

• Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc

   

Would be a plus

• Experience in the financial or banking sector
• Experience working with payment systems
• Understanding of unit economics and data-driven decision-making methodology
• Experience creating technical requirements for developers and running A/B tests
• Experience in negotiations with business partners
  
  Employee Benefits:
• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.