Content Writer / Content Marketing Specialist

  We are looking for a B2B Content Writer / Content Marketing Specialist who can create deep, research-driven content. This role is for someone who goes beyond surface-level marketing texts and can translate complex topics into clear, structured, and valuable materials for decision-makers.

 

Responsibilities:
 

• Write whitepapers, research articles, long-form blog posts, and analytical reports on customer support, CX strategy, outsourcing, AI in support, automation, quality management, and operations
• Create scripts for webinars, videos, and expert interviews
• Write LinkedIn posts (thought leadership, insights, opinions)
• Create and improve landing page copy for services and vertical solutions
• Conduct independent research: analyze industry reports, case studies, and trends
• Work closely with subject-matter experts (CX leaders, operations, AI team) to extract insights and turn them into content
• Structure content for SEO (with guidance from SEO specialists)
• Maintain consistent tone of voice and messaging across all materials
   

Requirements:
 

• 2+ years of experience in B2B content marketing
• Experience writing for B2B services, SaaS, IT services, or outsourcing companies
• Strong ability to work with complex topics and build logical, well-structured narratives
• Advanced written English (C1)
• Confident research skills
• Ability to write both long-form analytical content and concise marketing copy
• Basic understanding of SEO principles
• Portfolio with examples of long-form B2B content (articles, whitepapers, reports, case studies)
   

Nice to Have:
 

• Experience with CX, customer support, outsourcing topics
• Experience writing scripts for video or webinars
• B2B SMM expertise (LinkedIn, YouTube, etc.)