Chief Commercial Officer (iGaming)

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.

• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

   

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.

• Excellent communication and team management abilities.

   

Why Join Us

• Fully equipped home office setup 🖥️
• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨

• A culture of innovation, collaboration, and growth 🚀

   

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!