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  • Β· 55 views Β· 13 applications Β· 9d

    Chief Commercial Officer (iGaming)

    Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· B2 - Upper Intermediate
    We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. We value...

    We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

     

    We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. πŸš€

     

    We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

     

    What You’ll Do

    • Develop and implement retention strategies across all company brands.
    • Lead and oversee VIP management programs.
    • Design and monitor loyalty programs, CRM campaigns, and personalized offers.
    • Collaborate with marketing and product teams to increase LTV and ARPU.
    • Implement player segmentation tools and automate communications (email, push, SMS, in-app).
    • Lead and mentor a team of CRM/Retention Managers, promoting best practices.
    • Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
    • Optimize bonus policies to balance profitability and player retention.
    • Monitor KPI achievement across all projects in terms of retention and loyalty.
    • Negotiate with game providers and partners to secure better collaboration terms and maximize value.

       

    What We’re Looking For

    • Proven leadership experience in iGaming, Gambling, or Betting.
    • Deep understanding of retention marketing and player behavior.
    • Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
    • Experience in building and scaling retention strategies.
    • Exceptional analytical, strategic, and leadership skills.
    • Excellent communication and team management abilities.

       

    Why Join Us

    • Fully equipped home office setup πŸ–₯️
    • Paid vacation, sick leave, and holiday gifts 🌴🎁
    • Competitive salary and performance bonuses πŸ’°
    • Internal knowledge-sharing events and professional development opportunities πŸŽ“
    • Open, collaborative environment with no micromanagement ✨
    • A culture of innovation, collaboration, and growth πŸš€

       

    We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

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