Practice Lead

Company Overview:
ATWIX is a full-service eCommerce agency with a proven track record of delivering innovative solutions to our clients. We specialize in award-winning digital transformations, delivering end-to-end implementations, design and development, performance improvements, ongoing maintenance and support. Today, we are one of the longest serving and highly-certified members in the Magento Community.

Job Summary: 
We are seeking an experienced Practice Lead to join our global team and play a key role is a leading engineering teams, ensuring efficient resource allocation, high-quality output, and continuous professional development. This role includes client-facing responsibilities, representing Atwix’s technology capabilities, and aligning development efforts with client needs.

Responsibilities:

• Client-facing Technology Consulting: Work with the VP of Delivery and VP of Business Development to participate in client-facing calls, ensuring alignment between technical capabilities and project requirements. Accurately evaluate and estimate new initiatives. 
• Full Engineer Engagement: Ensure 100% of engineers are fully occupied by balancing resource loads across projects. Reassign engineers without commercial work to alternative teams. 
• Career Development: Establish clear job levels and career paths for engineers, tech leads, and architects. Implement a training program to enhance technical skills and promote growth. 
• Process Improvement: Update and maintain documentation of development processes across all units and advocate for best practices organization-wide.
• Hiring Standards: Actively participate in the hiring process to ensure the team is staffed with top-tier talent. Maintain or improve the skill level and cohesion of the development team. 
• Budget Accuracy: Keep budget deviations below 20% by participating in project scoping and making necessary resource adjustments.

Qualifications:

• E-commerce Leadership: Demonstrated ability to lead cross-functional teams on complex e-commerce projects, serving as the primary escalation point, and ensuring alignment with client goals and industry standards. 
• Technical Expertise: In-depth knowledge of eCommerce architecture (B2B, B2C) and Adobe Commerce. Experience as an architect or lead developer, with a strong understanding of product delivery from both technical and management perspectives. 
• Resource Management: Proficient in managing resources across multiple projects, optimizing for efficiency. 
• Talent Development: Skilled in recruiting, hiring, and developing technical talent. 
• Flexibility: Open to adjusting work hours as needed to accommodate client calls and project demands. Open to occasional participation in calls after 6 PM.

We offer:

• Be part of a global eCommerce agency.
• Option for remote work.
• Paid time-off.
• Flexible schedule.
• State-of-the-art working equipment.

ATWIX is committed to diversity, equity, and inclusion. We welcome candidates from all backgrounds to apply.

To apply for this position, please submit your resume and cover letter. We look forward to hearing from you!