Lead SRE/DevOps (offline)

Must have:

- 3+ years of AWS experience

- Experience in supporting developers of a cloud-based SaaS or IoT product

- Basic knowledge of deployment and configuration of services

- Experience in network management of both cloud (AWS VPC) and physical networks including subnetting, routing, ACLs, and VPN

- Experience with Cloud Watch, DataDog, SumoLogic, or similar service

- Strong experience in troubleshooting applications/systems issues and root cause analysis

- Strong interpersonal and communication skills

- English upper intermediate (both spoken and written)

- Strong interpersonal and communications skills


Nice to have:

- Bachelor’s degree in Computer Science or other relevant work experience

- AWS Architect Associate certification

- Knowledge of scripting languages such as Bash Shell and Python


Job Responsibilities:

- Collaborate with DevOps/Developers/QA to automate build, test, and deploy using AWS ECS, Docker, Jenkins, and scripting languages

- Share responsibility for managing security and access control to Infrastructures, Applications, and Sensitive data.

- Ensure high availability and perform disaster recovery when needed

- Own incidents/issues, provide a response to incidents and alerts

- Troubleshoot issues and provide root cause analysis, and build a knowledge database for known issues and fixes.

- Planning Maintenance, Outage Management, and Problem Management

- Monitoring Infrastructure/Applications for critical environments

- Continually help to improve DevOps tools, processes, and procedures

- Share responsibility for Production operations and other critical environments


Department/Project Description

The client, is a fast-moving, highly technical team of people with the ambitious goal of bringing people better health and well-being through the best possible sleep experience. Simply put, we aim to be the leader in sleep. We combine our established expertise in creating comfortable, adjustable beds with the latest in sleep science, cutting-edge sensor technology, and data processing algorithms.

The SRE Support Engineer will support a DevOps pipeline for developers, QA, and Ops teams. This position will provide DevOps and Cloud Support primarily for AWS.