Jobs

Bank Pivdennyi is a leader in the Ukrainian financial market, ranking third among privately owned Ukrainian banks by total assets. For over 32 years, Bank Pivdennyi has been a reliable financial partner for individual and corporate clients alike.

The bank’s team consists of over 1,700 active, goal-oriented employees throughout Ukraine. For four consecutive years, Forbes magazine has included the bank in its “Top 50 Employers” ranking.

We are looking for a General QA Engineer to join our team.

What you will be doing:

• Develop and maintain automated API tests for microservice-based architecture;
• Perform integration testing of microservices and validate inter-service communication;
• Validate data consistency across Oracle databases during integration testing;
• Test and verify asynchronous interactions using message brokers (Kafka, RabbitMQ, IBM MQ);
• Investigating issues, analyzing logs, and performing root-cause analysis.

What you need for this role:

• 4+ years of experience in QA with a strong focus on backend and integration testing;
• Hands-on experience in API test automation using Java (RestAssured, Maven, TestNG/JUnit, Allure);
• Experience testing microservice-based systems (Java / Spring Boot);
• Good understanding of distributed systems and integration patterns;
• Experience working with message brokers (Kafka, RabbitMQ, IBM MQ);
• Strong SQL skills, experience with Oracle databases;
• Ability to test complex end-to-end integration flows;
• Experience working with CI/CD pipelines (Jenkins, GitLab CI, ArgoCD);
• Strong debugging and root-cause analysis skills.

Nice to have:

• Experience with mobile testing;
• FinTech / Banking domain experience;
• Experience with stubs and mock services.

If you are interested in the position, please submit your application to learn more.

It takes up to 14 days to review resumes. If you do not hear back from us within that time frame, unfortunately, we are unable to offer you a position at this time. However, we will save your resume in our database and contact you if a suitable opportunity arises.

Thank you for your interest in our vacancy!

Admix Global, founded in 2016, is a holding company with 3 subsidiaries and a team of 80 experts. We specialize in promoting and optimizing projects in Western markets.
 

We’ve been recognized as a top Link-Building company by Clutch, a leading agency by The Manifest, and consistently in the Top 100 fastest-growing companies.
 

We are expanding rapidly and looking for a proactive Link Strategist for our project Insert.Link to join our team and help grow our initiatives.
 

Responsibilities:

• Develop link-building strategy (Europe, US, Canada, Australia);
• Participate in calls with the clients to discuss and improve their link-building strategy;
• Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies;
• Perform ongoing keyword discovery, expansion, and optimization;
• Track website performance with Ahrefs;
• Upsell new link-building opportunities to existing clients;
• Provide demos of our link-building platform;
• Be a link-building guru who helps clients reach their goals.
   

What we expect from the candidate:

• Proven SEO experience in Western markets (Europe, US, Canada, Australia);
• English B2+ (spoken and written);
• An extroverted personality with a strong desire to join calls with the clients;
• Knowledge of ranking factors and search engine algorithms;
• Proven experience working with a link-building budget of over $5k;
• Up-to-date with the latest trends and best practices in SEO and link building.
   

What we offer:

• Opportunities for professional growth with access to training and career advancement within the company.
• Flexibility to explore new career paths — switch roles within the company or transfer to another department.
• Competitive salary with regular performance-based reviews.
• Structured yet flexible work schedule: Mon—Fri, 9:00 AM to 6:00 PM, with a flexible break. Weekends off (Sat—Sun).
• Company-sponsored English language courses to enhance your skills.
• 50% compensation for gym membership to support your well-being.
• Paid probation period.
• Official employment or the option to work as a private entrepreneur.
• Work from the office or remotely — your choice.
• 18 days of paid vacation annually, plus covered sick leave.

If you’ve got solid experience in link building and enjoy helping others craft effective strategies, let’s chat — we’ve got some exciting things to discuss!
 

igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

What experience is important:

• 3+ years of experience in a CTO / Technical Architect / Head of Engineering role
• Strong technical expertise with a hands-on approach: readiness to personally deep dive into architecture, technical solutions, and, if needed, contribute to the codebase
• Proven experience working with high-load systems and ensuring fault tolerance
• Solid understanding of modern backend and frontend frameworks, architectural patterns, and principles of building complex product platforms
• Experience leading and scaling engineering teams: structuring teams, defining areas of responsibility, strengthening tech leads, and improving overall team manageability
• Experience stabilizing platforms, reducing incidents, and implementing systematic engineering processes
• Strong background in architectural governance, technical reviews, and making key technical decisions
• Ability to build effective communication between engineering, product, and business teams
• Strong people management skills: conducting one-on-ones, developing engineers and tech leads, defining transparent growth paths, and reducing burnout risks
• Experience working with teams undergoing transformation and change
• Experience in gambling / iGaming is a strong plus
   

Responsibilities:

• Stabilize the platform and significantly improve its reliability
• Reduce the number of incidents and eliminate systemic causes of instability
• Personally participate in architectural design and key technical decision-making
• Build a clear engineering structure with transparent ownership and accountability within the team
• Optimize development processes, cross-team collaboration, and internal engineering governance
• Establish and implement engineering standards for solution quality, technical reviews, and delivery processes
• Develop and mentor tech leads and key team members through regular one-on-ones and structured feedback
• Increase engagement, accountability, and overall team effectiveness
• Ensure strong and efficient communication between business, product, and engineering
• Guarantee stable platform operations for existing brands and create a more predictable and reliable delivery framework

Why you should consider this opportunity

• Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
• Paid vacation & sick leave, plus an extra day off for your birthday.
• Competitive compensation that fairly reflects your expertise and impact.
• Engaging corporate events to learn, share experience, and grow with like-minded professionals.
• No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
• Ongoing professional development: continuous support to build new skills and advance your career.
• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Who you are

You’re a technically strong leader who enjoys combining hands-on expertise with thoughtful team leadership. You thrive in an environment built on clear processes, smart automation, and Agile principles, where focus and continuous improvement drive high-quality outcomes.

You’re not just delivering solutions yourself, you’re creating the structure, clarity, and support that enable Engineers to do their best work. You think beyond individual tasks, aligning technical execution with product strategy and long-term goals. You foster open, productive collaboration, keep workflows efficient and meetings purposeful, and help your team grow professionally while consistently raising the bar on engineering excellence.

Requirements

• BSc / MSc in Engineering, Computer Science or relevant field
• 5+ years of experience as an Individual Contributor (Software Developer, DevOps, ML Engineer, etc.)
• 2+ years of experience in managing technical teams
• Deep understanding of Agile practices and the SDLC
• Leadership
  • Exceptional leadership skills with the ability to mentor and develop engineering teams
  • Experience in hiring, onboarding, and training new team members
  • Experience in establishing and tracking OKRs for engineering teams
• Communication and Collaboration
  • Excellent communication and collaboration skills, business-oriented and results-focused approach
  • Proven experience in collaborating with senior executives, such as CTOs and CEOs, on technology strategy and implementation
• Technical skills
  • Experience building complex web-based products is a must: API-first, cloud platforms, automated testing, CI/CD pipelines
  • Familiarity with quality assurance processes and automation testing tools
  • Experience with DevOps practices and tools

• Must be fluent in English

   

Would be a plus

• Technical expertise aligned with our stack (PHP and Node.js, Angular, Flutter, AWS cloud) is a strong advantage

• Experience leading or contributing to AI-driven product development (e.g., AI agents, agentic workflows), or strong practical expertise in agentic systems design, prompt engineering, and model evaluation practices

   

What will you do

• People Management
  • Lead an all-remote engineering team, maintain a culture of excellence, collaboration, and mentorship;
  • Use technical expertise to guide the team in solving complex problems, occasionally conducting code reviews, and discussing solutions
  • Set goals for engineers through OKRs and track their progress toward these goals
  • Conduct one-on-ones and trainings, be responsible for career progressions
• Project Oversight
  • Enable engineers to deliver outstanding results and build products, with accountability over quality and delivery performance;
  • Monitor project progress, identify deviations, and take corrective actions to ensure timely delivery
  • Evaluate potential project risks and develop contingency plans to minimize disruptions
• Team Expansion
  • Identify opportunities for team growth and expansion, work with recruiters to hire and onboard new engineers or get provisional help from our partners
  • Enhance the technical interviewing process and candidate checks
• SDLC and Automation
  • Collaborate with engineers to optimize and streamline the SDLC process, CI/CD pipelines, and QA processes
  • Drive the adoption of software methodologies and automation practices to improve development efficiency
• Quality Improvement
  • Collaborate with across teams to improve the quality of specifications and technical requirements
  • Enhance the criteria for the definition of ready and the definition of done
  • Ensure that quality level of automated tests results in improved Lead Time and reduced amount of detects

We are seeking a skilled Front-end React Developer who can perform some back-end tasks (Nest.js) if needed. This is a full-time, long-term project with our client from Norway.

‼️ Important: The client would like the developer to come to Norway for onboarding for a few weeks/month (for onboarding, personal introduction). The client will cover all the expenses related to this. ‼️

About the project: The client is working on developing a product for the maritime industry that will analyze and help plan energy-saving measures to reduce fuel use and greenhouse gas emissions and, accordingly, reduce the taxes that ship owners currently pay for their environmental footprint.

Requirements and details:

• Minimum 4 years of experience in software development.
• Experience with the required technologies: React and TypeScript (highest priority); Nest.js comes secondary.
• Experience with Microsoft SQL Server and TypeORM.
• Experience with Azure.
• Minimum Upper-Intermediate level of English.
• Full-time.
• Fully remote.
• Long-term.
• B2B contract.
• Start date — asap.

Frontend (React + TypeScript)

• React patterns: Hooks, composition, controlled/uncontrolled forms, states, and error boundaries.
• Tooling: Vite, ESLint/Prettier, code-splitting, lazy loading, asset optimization, Core Web Vitals, and MUI library.
• API clients: OpenAPI-first workflow; experience with generators like Orval and typed clients.

Backend (NestJS + TypeScript)

• Modular architecture: Modules, providers, DI, guards, interceptors, filters, pipes, and middleware.
• API design: REST standards, versioning, idempotency, pagination, consistent error contracts.
• AuthN/Z: JWT, role/permission models, secure headers

Data & Database

• TypeORM with Microsoft SQL Server (Azure SQL Database): Schema design, relations, migrations, indexing, and query performance.

CI/CD & Cloud

• GitHub Actions: Design and maintain reusable workflows for frontend and backend (build, test, lint), caching, secrets, environments, and required checks on PRs.
• Deployment pipelines: Automated deploys to dev/staging/production, integration of database migrations, basic rollback strategies, and approval gates.
• Azure App Service (Web App): Slot deployments (blue-green/staging), app settings and connection strings, health checks, and basic scaling (scale up/out).
• Azure SQL Database: Environment setup (dev/prod), connection management (firewall rules, private endpoints or equivalent), and backup/restore basics.

Observability, Security & Compliance

• Telemetry: Azure Application Insights logs/metrics/traces, dashboards, and alerting (SLOs/error budgets).

Job Description

- B.Sc. in Industrial Engineering, Information Systems, Computer Science, Engineering, or equivalent.
- 3+ years of experience as an Atlassian expert (full-time support of Jira, JSM, & Confluence  DC/Cloud) in large organizations.
- Confident experience with ScriptRunner for Jira, including extensive use of Listeners, Scripted Fields, Behaviors, and Fragments at an advanced level (working with all kinds of Jira Software, Issues, Issue Links, Directory, APIs, etc.).
- Experience with project management/administration, permissions, workflows complex customizations, UI elements.
- Ability to work independently and solve problems with speed and efficiency, taking responsibility for the results.
- Ability to balance user requests and business needs against established best practices.
- Ability to collaborate with technical and non-technical teams to optimize workflows.
- Strong communication skills (verbal and written), time management skills, fast learner, and self-motivated.
- Advanced verbal and written English skills – Mandatory.
- Advantage: Experience in Atlassian Cloud administration (General administration, user management, Rovo etc)

Job Responsibilities

- Maintain and administer various Atlassian tools used by the organization (Jira DC and Cloud, JSM Cloud, Confluence Cloud, and OpsGenie).
- Provide support and advanced troubleshooting for the entire user base.
- Partner with cross-functional teams to design and implement solutions that empower their day-to-day work while adhering to industry best practices.
- Manage user permissions according to the needs of spaces and teams.
- Serve as a trusted escalation point for our services team and customers.
- Design, document, and implement advanced scripts (Groovy/Java, ScriptRunner, Automation for Jira, etc.) and perform meaningful code reviews for your peers.

Department/Project Description

Harmonic is the worldwide leader in virtualized broadband solutions. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.

Description

We are seeking a highly motivated and experienced Senior Python Developer to join our growing team. This role will focus on developing and maintaining a test automation framework, primarily using PyTest, with a strong emphasis on cloud VM runners. The ideal candidate will have a deep understanding of Python, testing techniques, and a passion for building robust and efficient systems. Experience with network protocols and OS Linux is highly desirable.

Requirements

– Experience with PyTest or other test libraries in Python.

– Strong understanding of Python and Linux OS.
– Expertise in Python package creation.

Nice to have skills, experience & qualifications:

– Familiarity with real-time operating systems (QNX preferred) and basic C++ knowledge.
– Experience with DDS communication protocol.
– Knowledge of the medical device development process.

Job responsibilities

– Design, develop, and implement a test automation framework using Python and PyTest.

– Optimize the test cases execution environment.
– Integrate test automation framework with in-house cloud orchestration platform.
– Support the Automation QA team.
– Documentation and training: Document the design of software and train team members on new workflows and tools.

About DualEntry

Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups.

At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still using on-premise systems, and the industry has not seen new entrants in more than 30 years.

Our AI-native ERP lets accounting teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away manual data entry work with AI. We’re finally making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990’s in the past.

We operate with urgency and ownership. We move fast.

Why This Role Matters Now

Since starting 18 months ago, we’ve raised $100,000,0000+ from world-class investors such as Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built, scaled, and exited some of the most impactful companies of the last decade.

We got there by moving incredibly fast and hiring an exceptionally sharp, hard-working and deeply committed team from leading tech and accounting companies — Ramp, Meta, Microsoft, Lyft, PwC, Deloitte, J.P. Morgan, Bloomberg, Sage, Xero and Intuit. And some of us don't have a fancy logo on our resume and are here for a shot to prove ourselves.

We’re a small team, growing fast with huge momentum - join early.

This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar.

📍 Location: Remote - this role is available across all EU/LATAM countries with overlap for the US ET timezone (NYC HQ)

Where you'll create impact

• You’ll lead the initial setup of our DevOps and platform engineering practices
• You’ll design and deliver an internal platform for personal or feature environments to boost developer velocity
• You’ll build and maintain AWS-based infrastructure for performance, scale, and security
• You’ll build CI/CD pipelines and automate release processes end to end
• You’ll implement observability tooling (logging, monitoring, alerting) to detect and resolve issues early
• You’ll collaborate with developers to remove bottlenecks and improve reliability
• You’ll ensure high availability through monitoring, incident response, and recovery strategies
• You’ll drive Infrastructure as Code best practices and infrastructure automation
• You’ll document systems and processes for clarity and reproducibility

What sets you up for success

• Hardcore work ethic and high agency
• 10+ years experience overall OR 5+ years deep AWS-focused engineering experience
• Deep expertise across AWS (EC2, ECS/EKS, RDS, IAM, networking, etc.)
• Strong experience with IaC (Terraform, CloudFormation)
• Strong command of CI/CD (GitHub Actions, Jenkins, similar)
• Experience with Docker, Kubernetes, and modern deployment workflows
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog)
• Comfortable building systems from scratch with high autonomy
• Time zone flexibility to support partial 24-hour coverage
• Pragmatic, hard-working, curious, and high-velocity by default

Why you’ll thrive here

• Significant equity ownership in one of the top AI companies in the world
• You’re joining early and will grow with DualEntry
• Your feedback shapes the product directly
• High-speed culture
• High-trust environment with high expectations
• Ambitious mission - ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years

Compensation & Benefits

• Base Salary: $100–$165K
• Equity: ~$50K
• Contract type: B2B
• Remote-first team — the fastest team you will have ever worked with
• Visa sponsorship option for relocation to NYC within 2+ years
• Time Off: 15 PTO days + 12 public holidays
• Visa sponsorship option for relocation to NYC within 2+ years
• Early-stage role with high autonomy and real long-term upside
• Enjoy a learning & development budget for courses, certifications, and language learning to keep growing your skills
• Work where you feel most productive at co-working spaces or from your home office with support for setup, internet, and phone
• Plus, wellness perks and more to make your workday even better!
   

We hire the best, expect the best, and give you the masterclass of your career - an archaic and huge industry like ERP only goes through a seismic shift like this once in a lifetime. It’s hard, it’s intense, and it’s the most rewarding work you’ll do this decade.

If you’re hungry, driven, and ready to build something massive, climb aboard!

At DualEntry, we believe great products come from diverse teams.

We’re an equal opportunity employer, and we’re committed to a culture where everyone feels included, supported, and able to do their best work.

About the Role:

We are looking for a senior Retention leader to build and own the retention function for our iGaming brands (casino & sportsbook). Your work will directly impact revenue, LTV, and product growth across Tier-1 markets and future expansion to Tier-2 and Tier-3.

You will design and execute a retention strategy (from scratch or by upgrading an existing one), build a strong data culture, and own VIP, segmentation, lifecycle communications, and monetisation mechanics.
 

Responsibilities:

• Develop and execute Retention and Reactivation strategies for products in Tier-1 markets
• Manage CRM channels: email, push, SMS, WhatsApp, on-site notifications
• Scale and optimize automated campaigns (RegNoDep, Onboarding, Reactivation/AWOL, upsell, churn prevention, RFM, etc.)
• Build and continuously improve player segmentation (behavior- and value-based)
• Manage bonuses, gamification mechanics, loyalty programs, and VIP programs
• Improve key retention metrics, control bonus emission and wagering performance
• Maintain a promo calendar for CRM campaigns and tournaments
• Continuously optimize retention funnels
• Closely collaborate with cross-functional teams (Product, Analytics, Marketing, VIP, Games)
• Analyze performance and report on Retention KPIs

Requirements:

• 4+ years of experience in CRM (at least 2 years in a leadership role)
• Strategic mindset combined with strong hands-on execution
• Data-driven approach with strong analytical skills (experience with BI tools)
• Proven results in Tier-1 markets (e.g. Canada, UK, DACH, Nordics)
• Experience with CRM platforms (Customer.io, Smartico, Intarget, Optimove, FastTrack, etc.)
• Hands-on experience with segmentation, loyalty programs, tournaments, and gamification
• Practical experience with A/B testing and experimentation

Soft Skills:

• Strong leadership and motivation skills
• High level of ownership and autonomy; fast decision-making
• Comfortable working in a fast-paced Tier-1 environment

What We Offer

• Competitive salary
• Work in a product company that develops modern IT solutions in the iGaming industry
• A well-established CRM team to support your ideas (email specialists, bonus manager, copywriter, designer)
• Open communication and support for your initiatives
• Flexible schedule and remote work format
• 17 vacation days – Enjoy our vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being
• 15 paid sick days – Your health matters. We offer paid sick leave to ensure you can recover without financial stress
• Insurance after the probation period – After completing probation, you’ll get access to our comprehensive insurance plan
• Public holidays off – Take time to celebrate and enjoy national holidays with friends and family
• Work equipment provided – We provide all necessary equipment to help you work efficiently and comfortably

We’re working with a US-based company to strengthen its digital marketing presence and improve brand communication across online channels. The project focuses on creating impactful marketing visuals for social media and digital campaigns, supporting website redesign and UI improvements, and developing scalable visual guidelines for marketing assets.
 

Requirements:

• 2–4 years of commercial experience in marketing design, performance creatives, or conversion-focused digital design
• Strong portfolio with paid social ads, banners, landing pages, or other lead-generation assets
• Understanding of UI/UX principles (user flows, usability, responsive design, design systems)
• Understanding of conversion-oriented design
• Advanced Figma skills
• Confident user of Adobe tools (Illustrator, Photoshop) for visual assets and UI elements
• Practical experience using AI design tools (e.g., Nano Banana, Adobe Firefly, Canva AI, or similar) to speed up creative production
• Experience working on web products and digital platforms
• Ability to contribute to and maintain design systems
• Familiarity with data-informed design decisions and iterative improvements
• Strong communication and collaboration skills within cross-functional teams (PMs, developers, stakeholders)
• English: Upper-Intermediate or higher for daily communication and documentation
   

Responsibilities: 

• Create visual assets for digital campaigns: banners, social media creatives, promotional materials
• Design and deliver conversion-oriented website experiences — landing pages, product pages, and marketing funnels optimized for engagement and lead generation
• Maintain and evolve the design system to ensure visual consistency across products and platforms
• Own the full design cycle: user flows, wireframes, UI design, prototyping, and handoff to developers
• Apply data-informed design decisions based on basic analytics and user behavior insights
• Collaborate with PMs, developers, and marketing stakeholders
• Participate in usability testing and iterate on designs based on feedback and results
• Contribute to improving internal design processes and workflows
   

Nice to have:

• Experience with motion design, video editing, or interactive visuals for digital marketing.
• Familiarity with heat-mapping and conversion-tracking tools (Crazy Egg, Hotjar, etc.).
• Knowledge of accessibility fundamentals and responsive web best practices.
• Basic understanding of HTML/CSS to support developer collaboration.
   

What we offer:

• Annual paid vacation of 18 working days.
• Extra vacation days for long-lasting cooperation.
• Annual paid sick leave of 10 days.
• Maternity/Paternity leave.
• The opportunity for sabbatical leave.
• Marriage and Parenthood Package.
• Partial compensation for sports activities or health insurance — up to $250 per year (available after the trial period).
• Internal education(corporate library).
• Career development plan.
• English and Spanish classes.
• Paying taxes and managing PE (Private Entrepreneur).
• Technical equipment.
• Internal Referral program.
• Opportunity to take part in company volunteering activities.
• Sombra is a “Friendly to Veterans” award-holder.
   

If you believe you are a suitable candidate for this position, please attach your updated resume using the provided link.

Our recruitment team will review your profile, and if it aligns with our current job openings, we will contact you shortly. If you don’t receive a reply from us within 5 business days, it means we have decided to move forward with other candidates.
 

Thank you for understanding.

ThirstySprout is the exclusive recruiting partner for this role. We represent a leading global travel technology company that has raised over $750M in funding and serves hundreds of millions of travelers worldwide. Their B2B division powers AI-driven travel and fintech solutions for major airline, hospitality, and financial services brands. This team operates at Series A speed inside that larger organization — high ownership, fast iteration, and AI-native engineering culture.

About the Team

The Customer Experience (CX) Product team owns the entire post-booking journey — from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.

The team builds and operates the systems that enable fast, high-quality support at scale, including customer self-serve experiences within the app and partner-integrated flows, internal agent platforms for efficient human resolution, and a flagship agentic AI platform used both internally and offered as a B2B solution for global travel partners.

Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.

About the Role

As a Forward Deployed Engineer —  on AI Voice & Chat Platform team, you’ll combine engineering depth with customer-facing collaboration, embedding directly with partners to design, implement, and iterate on AI-driven service automation — from API integration across telephony, CRM, and travel supply systems to LLM prompt design, testing, and ongoing optimization.

This role bridges applied AI engineering, field deployment, and partner co-creation. It’s key to scaling the next generation of autonomous service technology for the travel industry.

Key Responsibilities

Platform Operations

• Configure and maintain AI assistant deployments across partner environments, including conversational flows, LLM prompt management, and system orchestration
• Conduct user acceptance testing (UAT) and regression QA for voice/chat bots — measuring and tracking accuracy, latency, and conversational quality
• Monitor operational health through analytics and logging tools; identify issues and coordinate fixes with Product and Core Engineering
• Contribute to the design of self-serve configuration capabilities for partners

Partner Integration & Enablement

• Support technical and operational onboarding for new partner integrations, including telephony (Twilio, Amazon Connect, Genesys, Five9, Avaya), CRM/ticketing (Salesforce, Zendesk, ServiceNow), and travel inventory platforms (PMS, GDS, CRS)
• Work hands-on with partner engineers to implement and validate platform capabilities and best practices
• Maintain strong relationships with external and internal stakeholders to ensure satisfaction, adoption, and continuous improvement

Data, Quality & Continuous Improvement

• Define and track performance metrics including conversation accuracy, escalation frequency, latency, and adherence to partner policies
• Design experiments and analyze conversation data using SQL, Python, and other tools to identify trends and performance gaps
• Contribute to prompt engineering and test new conversational behaviors to ensure the assistant meets partner brand tone and expectations

System Architecture & Workflow Automation

• Understand and document how telephony, CRM, and AI components interconnect; identify risks and opportunities for optimization
• Build and maintain automation scripts and tools to streamline implementation and monitoring
• Ensure robust data governance, version control, and documentation for all integrations

Cross-Functional Collaboration

• Serve as operational liaison between Product, AI Engineering, and operational teams
• Act as incident manager during outages or performance issues — swift triage, communication, and resolution
• Support roadmap planning with data-backed insights into feature adoption, partner feedback, and operational pain points

Minimum Qualifications

• Hands-on experience with APIs, JSON, SQL, and Python for data manipulation, workflow validation, and automation
• Understanding of LLM-based systems, prompt design, and conversational AI testing methodologies
• Familiarity with voice synthesis and ASR technologies (e.g., ElevenLabs, Whisper, Deepgram, OpenAI Realtime)
• Knowledge of cloud telephony / CPaaS providers (e.g., Twilio, Amazon Connect, Genesys, Avaya, Five9)
• Experience with CRM and ticketing systems (Salesforce, Zendesk, or equivalent) and their connection to voice/chat workflows
• Bias for action — autonomous, takes initiative to research problems, find solutions, and communicate with stakeholders
• Excellent written and verbal communication skills in English
• Ability to travel to the United States (~15–20%) for partner engagements

Preferred Qualifications

• Technical and operational knowledge of the travel technology ecosystem — GDS systems (Amadeus, Sabre, Travelport), hotel PMS/CRS platforms, OTA partner APIs for flights, hotels, and ancillary products
• Experience in a Forward Deployed, Solutions Engineering, or Applied AI implementation role
• Experience implementing contact routing, IVRs, and customer journey flows using technologies like NICE IEX, Amazon Connect, or Kustomer
• Prior experience with AI chatbot/voicebot operations and/or B2B SaaS integrations
• Demonstrated ability to manage complex partner integrations from kickoff through steady-state support
• Proficiency with operational tools such as Jira, Confluence, Amplitude, Datadog
• Deep subject matter expertise in customer service operations
• Ability to create compelling data visualizations that communicate complex insights clearly 

We are looking for a Senior/Lead BizDev!

Requirements:

- Knowledge of the affiliate sphere and its standards;

- Experience working with advertisers;

- Good market orientation (products, advertisers);

- Understanding of traffic sources;

- Understanding the specifics of assessing traffic quality, principles of improving traffic quality;

- Excellent communication skills, ability to negotiate and solve win-win complex cases;

- English level B2 and the desire to improve it.

Responsibilities:

- Providing the network with offers and constantly updating their pool;

- Providing timely and high-quality reconciliations / payments;

- Absence of accounts receivable with advertisers;

- Building long-term partnerships with key advertisers;

- Conducting negotiations, defending the interests of the company;

- Building an effective approach to work that will significantly increase traffic volumes;

- Formation and testing of hypotheses that affect traffic growth;

- Attending specialized international conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We are looking for a Junior Designer to join our team and support the creation of visual materials for digital products and marketing campaigns. This role is ideal for someone at the beginning of their design career who is eager to learn, grow, and work in a fast-paced environment.

You will collaborate with marketing, product, and development teams to create visually appealing and effective design solutions.

Responsibilities:

• Assist in creating visual assets for websites, landing pages, and marketing materials

• Design social media creatives, banners, and promotional visuals

• Support the team with UI elements for digital products

• Work with brand guidelines and maintain visual consistency

• Participate in brainstorming and creative discussions

• Prepare design files for developers and marketing teams

Requirements:

• Basic experience with design tools such as Figma, Adobe Photoshop, or Illustrator

• Understanding of layout, typography, and color theory

• Portfolio with examples of design work (academic or personal projects are welcome)

• Attention to detail and willingness to learn

• Ability to work in a team environment

Nice to have:

• Basic knowledge of UI/UX principles

• Experience designing for web or mobile interfaces

• Basic understanding of HTML/CSS

We offer:

• Opportunity to grow and develop as a designer

• Work in a creative and supportive team

• Competitive salary based on experience

• Professional development opportunities

GetHoney is one of our AI-driven products, and we’re looking for a Product Engineer (C#) who enjoys working close to the product, users, and business.

This is a hands-on engineering role with strong product ownership, where you’ll build features end-to-end and directly impact user experience and growth.
 

What you’ll do

• Develop and maintain product features using C# / .NET.
• Work closely with Product Managers to shape and implement new functionality.
• Build APIs and backend logic powering user-facing features.
• Participate in product discovery, technical discussions, and experiments.
• Improve system performance, reliability, and maintainability.
• Contribute to code reviews and engineering best practices.
   

Tech snapshot

• Backend: C# / .NET
• Frontend: any frontend technology (e.g., React, Angular, Vue)
• Databases: SQL / NoSQL
• APIs: REST, WebSocket
• Practices: CI/CD, automated testing, trunk-based development
   

What you bring

• 5+ years of experience in software engineering.
• Strong hands-on experience with C# / .NET.
• Product mindset — you care about why you build things.
• Experience working in cross-functional teams.
• Ability to work independently and take ownership.

Will be a plus:

• Hands-on experience with Microservices.
• Hands-on experience with Azure / AWS Cloud.
• Understanding of payment system integration approaches (Adyen/Stripe/Other).
• Understanding of marketing attribution flow.
• Leadership skills.
• Startup experience.
• Experience with AI integration.
   

Why this is interesting

• Direct impact on a growing AI product.
• Close collaboration with Product and business stakeholders.
• Opportunity to grow into a Lead role over time.

What we offer:

• Flexible work schedule and remote-friendly culture.
• Online services of a corporate doctor, and after the probationary period — health insurance in Ukraine.
• 20 working days of paid vacation per year, unlimited sick leave.
• All equipment necessary for work.
• Compensation for the best courses on the market, corporate online meetups and lectures, a large library, business and management schools for employees.

Please note: due to the high volume of applications, we can only respond to candidates selected for the next stage. If you don’t hear from us within a week, please assume your application won’t be moving forward this time, and we’d love to see you apply for future roles!

We are a Ukrainian product company developing a growing gaming platform and are looking for a Frontend Developer to join our team.

Requirements

• JavaScript/Front-end development experience of more than 2 years
• Perfect knowledge and passion about HTML(5) and CSS(3)/SASS
• Highly proficient with JavaScript
• Deep knowledge of component-based framework (Vue.js, React.js)
• Experience with git (GitLab), Jira (or other task management system)
• Strong logic, problem-solving, responsible, and communicative skills.

Responsibility

• Designing the architecture of the frontend application;
• Teamwork, planning, code review of tasks;
• Cross-browser and adaptive layout of applications;
• Refactoring and optimization of the layout of existing applications;
• Development of a library of Vue components within a design system.

Will be a plus

• A desire to ensure the produced code is of the highest quality, including via code review
• Additional competencies are welcome, such as NodeJS, application performance analysis, V8 profiling, rollup/parcel, Jenkins / Gitlab Pipeline, Basic elements of AWS (EC2, CW, CF S3), Docker, HPBN issues, and mentoring

What We Offer

• Work in a strong product team
• Flexible working hours
• Medical insurance
• Sports compensation
• Psychological support
• Free language classes (English, Spanish, German)
• 18 paid vacation days + paid sick leave
• Team buildings and corporate events
• All necessary equipment for comfortable work