Jobs

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
 

As a Senior Growth Analyst at Readdle, you’ll own the numbers behind how Spark grows. From the first ad impression to long-term renewals, you’ll make sense of the data, design event structures, and ensure everything is measurable. You’ll dig into funnels, uncover insights, and build dashboards that make growth performance crystal clear for product and marketing teams.

What will you do:

• Transform and analyze large datasets in BigQuery and Amplitude to uncover trends, anomalies, and actionable insights across the user journey.
• Build and maintain self-serve dashboards in Tableau and Google Sheets that reduce ad-hoc reporting requests and establish a clear source-of-truth for growth metrics.
• Define, document, and QA event structures for new features, campaigns, and experiments; build a robust monetization measurement system to support pricing and migration decisions.
• Analyze user funnels across ads, store, onboarding, in-app usage, purchases, and cancellations to identify drop-offs and growth opportunities.
• Design and monitor A/B experiments and feature launches; validate results and ensure long-term impact tracking.
• Proactively surface insights, hypotheses, and growth opportunities to marketing and product teams; shape quarterly prioritization with impact scenarios to influence roadmap decisions.
• Build forecasting and scenario models for installs, conversions, retention, and revenue.
• Ensure data integrity across tools and pipelines through established QA processes; work with Appsflyer to track attribution and optimize acquisition reporting.

About you:

• 5+ years in growth, product, or marketing analytics in a B2C or SaaS environment, with experience supporting pricing, monetization, or migration initiatives in subscription-based products.
• Strong SQL skills and experience with BigQuery or similar cloud data warehouses (Redshift, Snowflake); proficiency in Tableau and/or Amplitude for dashboards and complex data visualization.
• Experience with Appsflyer or other attribution platforms; familiarity with Python for data analysis and automation is a strong plus.
• Solid understanding of product analytics (funnels, cohorts, retention, event tracking), statistics, A/B testing, and concepts like segmentation, churn, or LTV modeling.
• Proven ability to design self-serve dashboards and act as a strategic thought partner to PM/PMM teams, not just an executor of analytics requests.
• Comfortable working cross-functionally with product, marketing, and engineering teams with a proactive, curious, and coachable mindset.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Job Description

- 6+ years of relevant commercial experience as a frontend engineer.

- Deep expertise in the Chrome Extension API (permissions, declarativeNetRequest, messaging, storage). 

- Experience bypassing anti-scraping measures or handling highly obfuscated DOM structures. Familiarity with Shadow DOM and its impact on style isolation and scraping.

- Proven experience migrating or building under Manifest V3 architecture.

- Mastery of React for building extension-specific UIs (Sidepanels, Action Popups).

- Strong knowledge of Content Security Policy (CSP) and cross-origin resource sharing (CORS) in an extension context.

- Experience with TypeScript to ensure type safety across different extension environments.

- Expert-level understanding of DOM manipulation and scraping of asynchronous, "heavy" web apps. Knowledge of browser performance profiling to ensure the extension doesn't slow down the user's browser. Understanding of how to secure sensitive data within local extension storage.

- Proven experience contributing to mature Chrome extension projects maintained by multiple R&D teams, with complex shared codebases.

- Experience developing or maintaining automation and performance testing tools to monitor extension impact at scale, detect regressions, and ensure minimal disruption to end users.

Job Responsibilities

Our Chrome/Edge extension is a core part of the clinician's daily workflow. It lives alongside Electronic Health Record (EHR) systems, capturing data and providing real-time AI suggestions. We need a high-level specialist to lead the development of this extension, ensuring it remains robust against external site changes and maintains strict medical-grade security. Part of your responsibilities will include, but not limited to:

- Lead the architecture and development of our browser extensions using Manifest V3.

- Build sophisticated content scripts that reliably scrape and interact with dynamic EHR platforms.

- Manage complex background logic using Service Workers for session lifecycle management.

- Ensure the extension’s React-based UI (popups and overlays) is high-performance and non-intrusive.

- Implement secure, cross-context messaging between content scripts, service workers, and the main web app.

- Develop robust "DOM observers" to handle updates on third-party sites without breaking functionality.

- Collaborate effectively with multiple R&D teams on large, mature extension projects, contributing to a shared, scalable codebase.

- Design, implement, and maintain automation frameworks to continuously monitor extension performance, detect regressions, and measure the impact on browsers and external systems.

- Establish best practices for performance, security, and maintainability in large-scale, multi-team extension projects.

Department/Project Description

We are redefining the standard of care in mental health. Our platform empowers clinicians by automating administrative burdens—such as note-taking and compliance auditing—using cutting-edge AI and real-time audio analysis. By bridging the gap between clinical sessions and actionable data, we allow providers to focus on what matters most: the patient.

We are looking for a Senior Platform / SRE Engineer who brings strong real‑world engineering experience, understands how to operate high‑availability (4‑nines) business‑critical systems, and can drive best‑practice engineering across the team.
You will design, build, optimise, and support reliable, scalable platform components, working closely with engineering teams to ensure smooth delivery, observability, and robust production readiness.
You provide pragmatic technical leadership, suggest improvements based on experience, and always prioritise quality, maintainability, and automation — aligned with enterprise‑grade standards used company-wide.

• Responsibilities:

  - Design and implement scalable, reliable platform and infrastructure solutions (cloud‑native, microservices‑based).
  - Build reusable, high‑quality engineering components and automation (CI/CD, IaC, deployment tooling).
  - Own production readiness: monitoring, logging, performance, SLO/SLA thinking, resilience engineering. [tesco-careers.com]
  - Support production systems, troubleshoot incidents, perform root‑cause analysis, and improve reliability.
  - Evaluate risk vs. benefit in tactical vs. long‑term solutions; always recommend best‑practice approaches.
  - Lead and contribute to system design discussions; guide teams on architecture choices.
  - Ensure releases meet standards for a 99.99% availability environment.
  - Mentor engineers and raise engineering standards across the team.

• Mandatory Skills Description:

  - Strong experience with Kubernetes (operations, scaling, networking).
  - Couchbase or NoSQL distributed databases (replication, high availability).
  - NGINX (reverse proxying, load balancing).
  - Azure Cloud (networking, compute, security, managed services).
  - ArgoCD / GitOps.
  - Terraform / IaC
  - CI/CD pipeline engineering (GitHub Actions / GitLab / Azure DevOps / Jenkins).
  - Strong understanding of production reliability, incident management, monitoring & instrumentation.
  - High‑quality engineering: clean code, reusable components, automation‑first mindset.
  - Ability to suggest improvements based on prior real‑world experience.

• Nice-to-Have Skills Description:

  - Go / Python scripting
  - Service mesh (Istio/Linkerd)
  - Kafka (streaming pipelines, reliability patterns)
  - Observability stack: Prometheus, Grafana, Loki, ELK

Please note: we are only considering candidates with experience in MedTech / Healthcare domain.  

Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.

Responsibilities:

• Creation of the technical design and technical specifications for business solutions
• Business decisions analysis
• Change management support
• Development support
• Testing activities

Background:

• 3+ years of experience system analysis, product ownership 

Required skills:

• Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
• Knowledge of data modeling and data flows modeling, data mapping
• Knowledge of basic principles of SQL & relational databases, NoSQL databases
• Extensive knowledge of business analysis activities and techniques (UML, BPMN)
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Good experience in working with REST APIs, JSON, XML, Postman
• Systems thinking and functional decomposition skills
• Excellent knowledge of bug life cycle
• Experience in Test Design, Test Case creation and maintenance
• Experience in testing complex software applications

Big advantage:

• Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED

Nice to haves:

• Understanding of programming languages
• Experience of using version control systems (e.g. GIT)
• Experience of using test automation or BDD (Cucumber, Behave)

We offer:

• Competitive compensation
• Full equipment for remote work
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
• Corporate English classes via Zoom (fully covered by the company)
• Paid time off, vacation, and 100% paid sick days
• Additional New Year holidays
• Opportunities to impact the direction of projects and product growth
• Interesting and large-scale projects
• Dynamic, professional team
• Supportive and responsive management

About Edenlab

Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.

We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.

Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.

We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.

If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!

edenlab.com.ua

About the Company

We're a European product company building automation for enterprise clients in regulated industries. Our systems process thousands of business transactions daily through web portals — correctness and reliability aren't aspirational, they're the product. A single wrong number in production isn't a failed test, it's a real-world operational impact on our clients.

The company is established and intentionally lean — experienced engineers, tight processes, zero bureaucracy. Leadership is hands-on — people who write code, debug production, and review PRs alongside the team, not just write requirements. Decisions happen in hours, ownership is real, and AI tools are part of our daily workflow — not an experiment. Our clients are in Italy, Germany, and the UK. You'll join an experienced team, remote-first.

Your Mission

Build and own automated workflows that interact with enterprise web platforms. You're both the builder and the quality guardian: you write the automation, verify it actually works correctly on real data, monitor production, and fix issues when they surface. This isn't "write tests for someone else's code" — it's "own the automation end to end."

What You'll Do

Core automation

• Build Python workflows that drive enterprise web portals (Playwright)
• Design error handling, retry logic, and exception flows — the portal will be down sometimes, and the automation needs to handle it
• Process transactions end-to-end through forms, validations, and confirmations

Quality & monitoring

• Verify outputs — build validation scripts, cross-check against source data, ensure accuracy
• Instrument for observability — logging, dashboards, success-rate tracking
• Investigate anomalies proactively, not reactively

Collaboration

• Active participation in team ceremonies — daily and weekly syncs, planning, retros. Video on, present, engaged.
• Real-time communication on Slack during working hours — fast responses, not "I'll reply tomorrow"
• Proactive status updates — flag risks and delays within hours, not days
• Clear written English for PRs, issue descriptions, and documentation

What We're Looking For

Must-have

• Python, 2+ years of production experience
• Browser automation — Playwright, Selenium, Cypress, or similar in real projects
• Quality-first mindset — "Does it actually work correctly?" is your default question
• Production-aware — you check whether your code works in prod, not just on your machine
• Active AI coding tool usage with the habit of verifying AI output, not rubber-stamping it
• High-quality communication — you stay online, responsive, and engaged during working hours. If you prefer a low-communication, head-down-for-days style, this team won't feel right.
• Written English (B1+) — PRs, issues, docs
• Ukrainian FOP contractor — or able to register before start; we hire directly, not via EOR or staffing
• Overlapping CET business hours — active participation in team ceremonies with video on

Strong plus

• Experience transitioning from QA automation to development, or a combined QA+dev role
• AWS basics (ECS, S3, CloudWatch)
• Docker
• SQL (PostgreSQL) for data verification
• Workflow orchestration (Prefect, Airflow, Celery, or similar)

What We Offer

• Remote-first — work from anywhere in Ukraine or EU
• AI-native environment — we provide licenses for Claude Code, Cursor, or equivalent
• Level-based compensation — $2,200-4,500 net/mo, positioned at Middle, Senior, or Lead based on demonstrated depth. Structured review after probation.
• Direct impact — your work protects real client operations in production
• Lean team — no bureaucracy, decisions happen in hours, your contribution is visible
• Stack: Python, Playwright, AWS, PostgreSQL, Docker, CI/CD

Why This Role

You'll work directly with engineering leadership that stays in the code — writing automation, debugging production, and reviewing PRs with you. No layer between who decides and who builds, no HR filter between you and product decisions. The role has ~60% production maintenance (debugging broken selectors, fixing overnight failures, investigating data anomalies) and ~40% building new automation workflows. If you want pure greenfield coding all day, this isn't it. If you want ownership of something real in production, it is.

We hire at Middle, Senior, or Lead — we don't pre-define your level. The interview decides based on demonstrated technical depth and ownership. Compensation scales accordingly within the $2,200-4,500 net band. A structured review after probation adjusts level and pay based on actual performance.

A Note on the Hire

This posting is sourced through RealAd. The role itself is a direct hire into an established European product company — a permanent seat in an experienced engineering team working on the company's own automation platform. Not agency, not outstaffing, not contract consulting. The employer's name is disclosed at the first interview, once mutual interest is confirmed.

Interview Process

We respect your time. Our process is:

1. Application review (≤24h) — we read your profile and cover message. Strong fits get a short behavioral form (12–15 min) to explore work style, ownership, and past experience.
2. Two interviews (30–45 min each) — first with the CTO: technical scenarios, ownership, AI demo, your questions. Second with our tech lead: implementation details and team fit.
3. Feedback within 48 hours after each stage — pass, decline, or move-forward update. Final offers follow within 5 business days of the last shortlisted interview.

You'll know where you stand at every stage, in writing.

We at ImpactFrames are looking for a creative and detail-oriented UI/UX designer to join our team!

🌀 Who we are:

ImpactFrames is a motion design studio working with tech startups and SaaS companies around the world. We specialize in creating high-end 2D/3D explainer videos and promo content. Our projects often go beyond animation — we dive deep into user journeys, interfaces, and the core value of each product to help communicate it clearly and visually.

We’re a tight-knit team of motion designers, illustrators, and project managers, passionate about high-quality work and clear communication.

🎯 What you’ll do:

• Design clean, smart UI concepts for explainer and promo videos.
• Build storyboards and design systems in Figma (based on briefs or scripts).
• Create interface mockups for mobile/web platforms that look product-ready.
• Collaborate closely with animators and art directors to ensure visual consistency.
• Occasionally work with Illustrator for graphic elements.

🔍 What we’re looking for:

• Confident skills in Figma (auto-layouts, components, consistency).
• Experience with Illustrator (basic shapes, icons, exports).
• Strong eye for interface structure, UX logic, and visual harmony.
• English: B1–B2 level — for understanding briefs & products (team communication in Ukrainian 🇺🇦)
• Independence and attention to deadlines — we value reliability.

🎁 Bonus (but not required):

Experience in motion design, working with After Effects, or previous experience in a motion studio.

💬 Why work with us:

• Fixed hourly rate, no micromanagement.
• Work on real products and real UI, not just decorative shots.
• Collaborate with experienced professionals — we’ve produced 200+ videos for tech clients.
• Get direct access to feedback and grow quickly inside a flat team structure.

• Flexible remote work with organized processes (Notion, Telegram, clear task briefs).

   

📥 If this sounds like you — we’d love to see your portfolio (Figma/Behance links welcome!) and have a chat.

Let’s create something meaningful together!

We at ImpactFrames are looking for a skilled and passionate Motion Designer to join our team!

🌀 Who we are:

ImpactFrames is a motion design studio working with tech startups and SaaS companies around the world. We specialize in high-end 2D/3D explainer videos and promotional content that helps products shine — not just visually, but strategically.

Our team includes motion designers, illustrators, UI/UX designers, and project managers — all united by a passion for storytelling and clean visual thinking.

📌 This is the level of quality we strive for:

Check ImpactFramesstudio on YouTube or Behance or impactframesdotcom

🎯 What you’ll do:

• Animate storyboards using After Effects (mostly 2D, some 3D integration).
• Work with characters, UI elements, icons, typography, and transitions.
• Follow and improve visual style based on client branding and art direction.
• Collaborate with designers and PMs to ensure smooth delivery.
• Occasionally prepare visual concepts or layout ideas if needed.

🔍 What we’re looking for:

• Solid experience with After Effects (shape animation, transitions, keyframe control).
• Strong sense of timing, composition, and motion logic.
• Portfolio with clean commercial explainer/promo work.
• Basic Illustrator/Photoshop/Figma skills for working with assets.
• English B1–B2 — for understanding briefs & products (team communication in Ukrainian 🇺🇦)
• Responsibility and independence — we appreciate self-driven people.

🚫 Please note:

If your main experience is in YouTube/TikTok editing, this role may not be a good fit. We’re specifically looking for motion designers, not video editors.

🎁 Bonus (but not required):

• Experience working in a motion studio environment.
• 3D basics (Element 3D, Blender, or C4D).

💬 Why work with us:

• Fixed hourly rate, no micromanagement.
• Work with startups from the U.S. and EU, on high-impact videos.
• Structured and flexible workflow — clear briefs, Telegram/Notion/Drive setup.
• Feedback-rich environment with team support.
• Room to grow — both creatively and professionally.

📥 If this sounds like you — send us your showreel or portfolio (Behance, Vimeo, Google Drive — anything works).

We’d love to chat and see how we can make awesome things together ✨

We are seeking a reliable team player who is ready to join us for a full-time position in Ukraine.

We are developing a cutting-edge browser extension for Chrome, Firefox, and Edge that identifies truth or deception in video content, such as political speeches. The extension analyzes video captions or transcribes audio segments (leveraging LiveKit), sending them to an API that verifies statements. Results are displayed as overlays or panels on videos. Additionally, a subscription web app will allow users to manage their subscriptions seamlessly.

🧐 Що ми від вас очікуємо:

— Commercial experience with React and Next for at least 2 years;
— Commercial Experience with NodeJS and Nest for at least 1,5+ years;
— Good knowledge of  TypeScript;
— Good knowledge of AWS;
— Proficiency with Git and GitHub, AWS, with experience collaborating on team projects;
— You use Cursor AI or Claude Code to speed up development
— Experience with Microservices and monolith architecture
— At least Upper-Intermediate English level;

🧐 Буде плюсом:
— browser extension experience development

— experience building solutions with LiveKit
 

⏳Етапи найму:

• Інтерв’ю з СOO
• Техінтерв’ю інтерв’ю з CTO
   

Бенефітна корзинка від нас:

1. 🏝️18 working days of paid vacation (annually);
2. 🤒Paid sick leaves (annually) 10 days;
3. 👌Flexible working schedule;
4. 💻Hybrid work (office/home);
5. 🐶Pet-friendly office;
6. 💃Team buildings and corporate events;
7. ✅Accounting services;
8. 🥳Vacation on your Birthday — 1 workday.

Quintagroup is looking for Senior Python Developer to join a leading European fintech product company. 

Technology stack: Python 3.11, Django 4.2, Postgres, AWS (EventBridge, Lambda, ECS, RDS, DynamoDB etc.), Docker, Pandas, Polars, Terraform

RESPONSIBILITIES:

• development with Python, AWS
• participation in planning and execution stages
• communicate with international (UK/UA/US) development team and CTO 

REQUIREMENTS

• 5+ years of experience with Python
• Experience with AWS and Python frameworks
• Able to work in a team-oriented, collaborative environment
• Ability to share knowledge

Customer methodologies and tools

• Scrum (2 week sprints)

Senior Python Developer - Project tech stack:

• Python
• AWS

WE OFFER:

• Long term projects
• A company with a specialization in Python development for the last 22 years
• Health insurance
• Different work models (remote, office, or hybrid remote/office options)
• Projects in AWS, Azure, GCP
• Different domains of projects: FinTech, EdTech, GovTech, IoT, e-commerce, marketplaces, e-auctions, e-learning, public procurement, interesting tasks, possibilities for career and professional growth
• Friendly atmosphere and good working conditions
• regular team-buildings and corporate parties
• Online English classes
• Flexible working hours
• Experience with new technologies

We are looking for a Product/Data Analyst with 2+ years of experience in analytics, preferably (but not necessarily) in gaming or iGaming. The ideal candidate has strong SQL skills, experience with data visualization tools (Power BI or Tableau), and expertise in user behavior and product performance analysis. 

In this role, you will analyze key metrics, conduct A/B tests, and provide insights to optimize product metrics. An important part of this role is building and maintaining dashboards in Power BI, integrating data from MS SQL, MongoDB, Google Analytics, and ensuring data accuracy and consistency across multiple sources.   

Experience 

• 2+ years of experience in data analytics or product analytics 
• Previous experience in a data-driven role within gaming, or a digital product environment is a plus. 

Required skills 

 Strong SQL skills for querying and analyzing large datasets. 

• Hands-on experience with data visualization tools (e.g., Power BI , Tableau). 
• Proven experience in conducting A/B tests, interpreting results, and making recommendations. 
• Knowledge of analytics platforms (Google Analytics, Amplitude, Mixpanel, etc.). 
• Strong analytical and problem-solving skills with the ability to find optimal and creative solutions. 
• Strong background in data modeling and predictive analytics techniques. 
• Good communication and presentation skills. 

  Responsibilities  

• Analyze user behavior, engagement trends, and conversion metrics to identify growth opportunities. 
• Plan, execute, and analyze A/B tests to optimize product performance and enhance user experience. 
• Conduct cohort analysis, retention analysis, and segmentation to optimize product metrics. 
• Provide actionable recommendations to improve product funnel and key product metrics. 
• Develop predictive models to forecast unit economics, analyze and optimize unit economics. 
• Process ad hoc requests from product and marketing teams, providing quick insights to support strategic decisions. 
• Build new and maintain existing dashboards and reports based on Power BI from different data sources, such as MS SQL, MongoDB, Google Analytics; 
• Ensure data accuracy and consistency across multiple sources. 
• Collaborate with developers to improve data and database structures. 

Why Join Us?  

• Work on a cutting-edge Gaming platform tailored for Dota2 enthusiasts. 
• Have a direct impact on product decisions and strategy using data-driven insights. 
• Be part of a cross-functional team blending product management, analytics, and user experience  

Business Development Manager (Cloud)

SOFTPROM | Remote (Poland)

SOFTPROM is an international Value Added IT Distributor with more than 25 years of experience, actively expanding its cloud business across Europe.
We are looking for a Business Development Manager (Cloud) to develop the Polish market and work with leading global cloud vendors.

Vendors

AWS · Google Cloud · Zoom · GitLab · Pitch Avatar · Anthropic · TL;DV

Territory

Poland (local and international customers)

Cooperation format

• Fully remote
• Contract with the parent company (Austria)
   

Responsibilities

• Promote cloud solutions from the listed vendors in the Polish market
• Actively search for and attract new customers 
• Work with leads: qualification, nurturing, and pipeline development
• Conduct presentations, demos, and participate in pilot projects (POCs)
• Achieve sales targets and non-financial KPIs
• Manage deals with a long and complex sales cycle
• Sales planning, forecasting, and reporting in CRM
• Collaborate closely with vendors and internal teams
   

Requirements

• 1+ year of experience as a BDM / SDR / Sales Manager in the cloud domain
• Hands-on experience in selling cloud solutions (AWS and/or Google Cloud is a strong plus)
• Solid understanding of cloud technologies and their business value
• Experience in complex B2B negotiations and closing long-cycle deals
• Strong presentation and public speaking skills
• Experience working with CRM systems
• Polish — fluent, English — Upper-Intermediate+
   

Personal qualities

• Proactive, results-driven mindset
• High level of responsibility and self-organization
• Strong teamwork and collaboration skills
• Initiative and motivation to grow in cloud and AI technologies
   

Nice to have

• Experience working with Enterprise customers
• International sales experience
• Vendor certifications (AWS / Google Cloud / GitLab)
   

We offer

• Competitive compensation: fixed salary + sales bonus (discussed individually)
• Fully remote work format
• Opportunity to work with top-tier global cloud vendors
• International markets and complex B2B projects
• Professional growth in cloud and AI-related directions
• Strong expertise, support, and real career development opportunities

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Our requirements:

• Fluent/advanced English (MUST!)

• Spanish is a huge +

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and Self-Control

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.

About the Role

We are looking for an Upwork Sales / SDR to own client communication, qualification, deal shaping, and closing on Upwork.

This role works with warm inbound leads generated through Upwork profiles and bids.
You are responsible not only for responding to clients and closing deals, but also for actively managing and improving the performance of assigned Upwork profiles as a revenue asset.

This is not classic outbound sales and not a chat-only SDR role.
This is a full ownership role inside a marketplace environment.

👉 What You’ll Do

1. Upwork Client Communication & Sales

• Handle all incoming client responses on assigned Upwork profiles
• Maintain fast and consistent response times
• Qualify leads via chat and calls
• Conduct discovery calls with potential clients
• Shape scope, budget ranges, and next steps

• Close deals or move leads into structured follow-ups

   

Use GigRadar:

• Check the daily lead feed.
• Prioritize “hot” matches.
• Follow up on matched jobs immediately.

• Maintain a high response score to keep the GigRadar algorithm favorable.

   

2. Upwork Profile Ownership & Performance

• Own the performance of assigned Upwork profiles;
• Monitor profile metrics (views, invitations, response rate, lead quality);
• Continuously improve: profile positioning, service descriptions, portfolio, and case presentation;
• Initiate and collect client reviews;

• Treat the profile as a sales funnel, not a static page.

   

3. Deal Quality & Risk Control

• Avoid technical or delivery overpromising;
• Identify unrealistic scope, timelines, or budgets early;
• Protect the delivery team from poorly qualified deals;

• Ensure consistency between profile positioning, communication, and proposals.

   

4. CRM & Sales Discipline

• Maintain accurate deal stages in CRM (Pipedrive);
• Log key deal information and next steps;
• Keep the pipeline clean and up to date;

• Provide feedback on lead quality and profile performance.

   

5. Company Knowledge & Positioning

• Deep understanding of WeSoftYou:
• Portfolio and case studies (Living Security, ProUnitas, Miami Dolphins, F1, DocuSign-like platform, etc.).
• Key vertical expertise (EdTech, FinTech, AI, Web3, MVP).
• Differentiators and process: Discovery → D&D → Delivery → QA → Support.
• Pricing models: Fixed price, T&M, Outstaff, Packages.

• Ability to pitch WSY confidently in perfect English, both written and spoken.

   

6. Communication & Professionalism

• Keep a positive, proactive attitude with clients and internal teams.
• Manage time zones (US/EU) and ensure availability for calls as needed.

• Present clean, structured, grammar-perfect communication.

   

7. Process Adherence & Collaboration

• Follow internal sales frameworks and qualification logic;
• Work closely with Lead Generation and Marketing teams;
• Provide actionable feedback to improve Upwork positioning and lead quality;

• Contribute to continuous improvement of the Upwork sales channel.

   

Tools:

• Upwork
• GigRadar
• CRM (Pipedrive)
• Slack
• Google Meet / Zoom

• Company sales materials & portfolio library

   

👉 What We’re Looking For

• Proven experience in sales management, ideally within a software development company (B2B).
• Strong understanding of the full sales cycle, CRM, and lead qualification.
• Excellent leadership, communication, and negotiation skills.
• Results-oriented with a strategic mindset.
• Ability to coach and develop a sales team for high performance.

• English fluency (С1), both written and spoken.

   

👉 What we offer:

• 📈Professional Growth opportunities:
  — Ambitious goals and interesting projects;
  — Regular & transparent performance review and feedback process;
  — Possibility for both vertical or horizontal growth (in case you want to try a different path).
• 😌Comfortable Working conditions
  — Flexible working hours;
  — Provision of required equipment;
  — Remote working model.
• 🎁Benefits program
  — 18 working days of fully paid vacation;
  — Free tax reporting support by our Financial department;
  — Help with individual entrepreneurs’ questions and accounting support;
  — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

Looking for an exciting challenge in IT Recruitment? Join our passionate team as an IT Sourcer and be the bridge between remarkable professionals and their dream jobs.

You are a perfect match for our IT Recruitment Team, if you have:
 

• At least 6 months of experience in an IT industry
• At least Intermediate English (both written and spoken)
• Understanding of the IT industry
• General understanding of the Recruitment process
• Experience in Boolean and x-Ray search
• Knowledge of LinkedIn as a business tool
• Flexibility and multitasking
• High level of self-organization, responsibility, and involvement
• Negotiation skills and ability to work with objections
• Ability to learn and adapt quickly
• Energy, optimism, and “winner attitude”
• Strong belief in Ukraine’s victory
• Large stock of memes :)

Will be a plus:

• Completed IT Recruiting Courses

Responsibilities:

• Performing various sourcing techniques (Boolean search, X-Ray, etc.) and developing a recruitment network to identify qualified candidates 
• Connecting and interacting with potential candidates on various professional and social media networks 
• Drafting and sending recruitment emails 
• Contacting short-listed candidates and scheduling screening appointments 
• Conducting online pre-screens when required
• Keeping track of the progress of the recruitment pipeline 
• Being able to represent our company and negotiate the terms of cooperation
• Cooperate with Recruiters to understand talent needs and create an effective search strategy to recruit candidates
• Execute various market analysis reviews
• Maintenance of databases and related reports

What’s in it for you? 

• Work schedule: 8-hour working day
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity leave program
• English classes with qualified teachers: classes in groups, grammar lectures, and Speaking Clubs
• ZONE3000 discount programs: special discounts from our partners (nutrition, beauty centers, clothes, entertainment, art, etc.)
• Internal professional workshops
• Additional benefits after Ukraine’s victory

About the company and project:

ZONE3000 is an international IT company with over 2200 employees. We have partnered with two projects that deal with domain name registration, web hosting, and SSL certificates.

You will work in a thriving IT Recruitment team (almost 30 people), consisting of recruiters, researchers, and operations specialists. We work on diverse positions across various technical stacks, offering you the chance to enhance your versatility. While remote, we foster strong communication through daily meetings, knowledge-sharing events, and training. Experience continuous professional development in our dynamic environment.

Send your CV and let’s get started!

Looking for a full-stack developer for a long-term project with an EdTech platform that has been operating for 15 years and has thousands of active users. 

The team is small: a tech lead, a frontend/payments developer, and a QA engineer. You will own tickets end to end - from reading to deploy - without hand-holding.

Stack: Ruby on Rails, Next.js, React, PostgreSQL, Nginx, Docker, Tailwind CSS, Render.

Requirements:

• 2-5 years of experience with Ruby on Rails and React/Next.js
• Experience deploying to managed PaaS platforms (Render, Vercel, Railway, or similar)
• AI-native workflow: you use Cursor, Claude, Copilot, or similar tools daily
• Strong async communication, clean PRs, questions before starting, not after shipping
• Russian or Ukrainian language for team communication

Conditions: remote, 30+ hrs/week, $25-40/hr, 6+ months with potential to go full-time.