Jobs

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities:

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills:

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer:

• Schedule: 2 pm - 11 pm Kyiv time
• Competitive compensation linked to the USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential

We are building an innovative conversational voice-based AI platform for the restaurant industry.

One of the first products already being deployed at scale is an automated order-taking system for Quick Service Restaurants (QSR). The solution improves customer experience, increases sales, and helps reduce operational pressure on restaurant staff.

The system processes audio streams in real time and runs advanced AI algorithms to support natural voice interaction.

What You Will Bring

• 5+ years of experience with Python
• Experience in backend development and software design
• Experience building and deploying production systems
• Mentoring or technical leadership experience, including code reviews and guiding other engineers
• Experience with Docker and Kubernetes
• Experience with microservices architecture
• Experience with CI/CD pipelines
• Experience working with cloud platforms (AWS, GCP, or Azure)
• BSc in Computer Science or equivalent industry experience

Personal Qualities

• Strong ownership and responsibility for delivered solutions
• Ability to work effectively in a team environment
• Fast learner with strong problem-solving skills
• Passionate about engineering and building high-quality systems
• Strong communication skills

Bonus Experience

• Deep architecture and system design experience
• Experience with gRPC
• Experience with Async IO
• Experience with WebRTC
• Experience with Ansible

About the Role

The backend is built entirely in Python and runs in the cloud on Kubernetes.

This is not a typical backend focused on UI interactions. The system processes real-time audio streams and executes key AI algorithms.

The role involves designing and implementing complex backend components, working with distributed systems, and building services that handle concurrency, performance, and large-scale workloads.

You will be responsible for building reliable, scalable backend services that support real-time AI-powered interactions.

Culture

The team values engineers with different backgrounds, perspectives, and experiences. The goal is to build a strong engineering culture where people take ownership, collaborate openly, and focus on building impactful technology.

You’ll run our entire cold email operation: 75 domains, 150 email accounts, end to end. This means daily monitoring, lead generation, campaign execution, and keeping our infrastructure healthy. You need to know cold outreach practically — what actually lands in inbox, what gets flagged as spam, and how to fix it when things break.

What You’ll Do

• Daily operations: Monitor deliverability, campaign metrics, and system health; fix issues as they arise
• Lead generation: Pull leads from advanced databases, clean data, verify emails before upload
• Response management: Handle replies, qualify prospects, book discovery calls; escalate technical questions to pre-sales
• Infrastructure: Warm email accounts, coordinate domain setup with contractors, ensure CAN-SPAM/GDPR compliance

• Performance: Track open rates, response rates, conversions; recommend improvements

   

Requirements

Must have:

• 2+ years hands-on cold outreach or sales development experience
• Experience managing multi-domain email infrastructure at scale
• Deep knowledge of email deliverability, warming protocols, spam prevention
• Proficiency with lead gen tools (Sales Navigator-type) and email platforms (Snov.io)
• Strong Excel/Google Sheets skills for data management

• Familiarity with CRM systems (HubSpot)

   

You are:

• Organized and proactive — you spot problems early
• Comfortable coordinating contractors
• Analytical — you see what’s working in the data

• Self-sufficient — you don’t wait to be told what to do

   

Nice to have:

• Experience scaling email operations across dozens of domains

• Quick learner with new marketing tec

   

What We Offer:

• Remote work
• Flexible schedule
• Interesting challenges to help you grow
• Paid leave benefits
• Bonuses for successful deals.

• Project Description:

  One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
   

• Responsibilities:

  * Build and tune numerical optimization workflows (e.g., Bayesian optimization) to improve model/system performance.
  * Develop and maintain scientific/HPC code in Fortran.
  * Work independently on research, problem solving, and delivery with minimal supervision.
  * Collaborate with international teams (US/China).
   

• Mandatory Skills Description:

  Strong mathematical education and proven professional experience applying it in practice.
  Solid knowledge of Fortran.
  Hands-on experience with numerical optimization for models/systems, such as Bayesian optimization (this is the most critical requirement).
  Ability to work independently for extended periods, with minimal supervision.
   

• Nice-to-Have Skills Description:

  PhD is a strong plus.
  Prior experience in the oil & gas domain is a plus.

We are seeking a UI/UX Designer to design user-friendly mobile and web applications for impactful digital projects.

Requirements:
- Proven experience in UI/UX design of mobile applications;
- Proven experience in websites of websites and/or CRM systems;
- Ability to work with EST time zone.
- Proficient in spoken, reading, and writing English to effectively communicate with clients and team members.

Will be a Plus:

- Knowledge of Webflow or WordPress;

- Material UI;

- Understanding of HTML, CSS, and basic JavaScript.

What You Will Do

- Collaborate with customers on diverse projects across various industries;

- Work on the design of both mobile applications and web products;

- Use Webflow to build responsive and engaging websites, ensuring design consistency and usability;

- Collaborate closely with developers, project managers, and stakeholders to translate business needs into meaningful user experiences;

- Join our international team and grow together with us.

We offer:

- Full-time, remote position; 
- 24 days of paid vacation per year (accrued at 2 days per month);

- Competitive salary based on market;
- Opportunities for technical and professional growth;
- A bureaucracy-free, friendly, and people-oriented team.
 

About the Selection Process:
We carefully review all applications and will invite candidates whose experience best matches the role for an interview. Strong knowledge of English and the ability to work confidently in an English-speaking environment are essential.

As part of the selection process, we may ask shortlisted candidates to complete a technical assignment to evaluate relevant skills and problem-solving abilities.

Interested?
Send us your CV and Cover Letter (in English), and don’t forget to include links to your portfolio.

Looking to break into IT but not sure where to start?
We’ve got you 😉

IvorySoft - a Ukrainian software company with $1M+ earned on Upwork and 70+ completed projects - is on the hunt for a Lead Generation Manager to join our team and grow with us.
We don’t expect you to know it all - we’ll teach you. But we do expect you to be sharp, proactive, and ready to learn fast.

🔧 What you’ll be doing:

Sales tasks:

• Research and collect leads based on given criteria (LinkedIn, email)
• Prepare and update presentations, CVs, and case studies
• Support and track outreach campaigns
• Help with Upwork bidding and communication

✅ We’re looking for someone who:

• Has a high level of English (both written and spoken)
• Is organized, detail-oriented, and not afraid to take initiative
• Wants to grow and learn something new every day

⭐️ Will be a plus:

• Completed sales / recruiting courses
• Basic understanding of LinkedIn or Upwork
• Previous experience in administrative or assistant roles

Location: Remote | Global

About UniversePay

UniversePay is an international high-risk payment infrastructure provider for B2B merchants. We onboard complex projects, connect them to stable acquiring solutions, and support their long-term growth.

We are looking for an experienced Account Manager to lead merchant onboarding, manage integration processes, and drive portfolio performance.

This role focuses on launch, operational control, and revenue growth — not lead generation.

Key Responsibilities

• Finalize commercial terms with qualified leads
• Coordinate KYC/KYB and legal onboarding processes
• Define technical requirements and oversee integration
• Ensure connection of at least two payment channels
• Minimize time-to-live from contract signing to go-live
• Monitor transaction volumes, approval ratios, fraud, and chargebacks
• Improve portfolio profitability and merchant performance
• Maintain accurate CRM documentation

Requirements

• Experience in fintech, payments, or high-risk sectors
• Strong understanding of acquiring, routing, rolling reserves, and chargebacks
• Strong organizational and coordination skills
• Solid negotiation skills and ability to maintain commercial terms
• KPI- and performance-oriented mindset

Nice to have:

• Experience launching high-risk merchants
• Experience working directly with acquirers and PSPs

What We Offer:

• Competitive base salary + performance bonus based on portfolio turnover
• Fully remote work format
• International merchant portfolio
• Direct communication with executive leadership
• Opportunity to grow into Merchant Growth or senior commercial roles

About UniversePay

UniversePay is an international high-risk payment infrastructure provider for B2B merchants. We work with complex and regulated verticals, helping clients build stable processing setups, optimize approval ratios, and scale transaction volumes globally.

We are currently seeking an experienced Business Development Manager with a strong hunter mindset to identify and attract high-risk B2B merchants.

This role focuses on outbound acquisition and qualification, not account management.

Key Responsibilities

• Identify and engage high-risk B2B merchants across global markets
• Establish contact with Owners, CEOs, and Heads of Payments
• Conduct initial qualification (vertical, processing volumes, geographies, risk profile)
• Schedule qualified meetings and hand over opportunities to the BD/Account team
• Maintain accurate CRM records and manage pipeline hygiene
• Execute structured follow-ups to move prospects forward

Requirements

• Proven experience in fintech, payments, or high-risk environments
• Strong understanding of PSP models, acquiring, rolling reserves, and chargebacks
• Demonstrated success in outbound sales and cold outreach
• Ability to communicate effectively with C-level decision-makers
• Results-driven mindset with strong ownership

Nice to have:

• Experience working with high-risk verticals
• Established industry network

What We Offer

• Competitive base salary + performance-based bonus
• Direct collaboration with the CEO
• Fast decision-making environment
• Fully remote setup
• Clear growth opportunities within the commercial function

Job Description 

We are seeking an experienced Embedded Linux Software Engineer to join our engineering team. 
The ideal candidate has a strong background in Linux-based embedded systems, solid understanding of kernel-level components, and hands-on experience working with modern SoCs and board bring-up. 

You will work across the full embedded software stack, including kernel configuration, device trees, driver-level development, and system integration on platforms such as AMD ZynQ MPSoCs, NVIDIA Tegra, or similar architectures. 
This role requires close collaboration with hardware, firmware, and platform teams to ensure stable, performant, and maintainable system behavior. 

Technical Requirements 

• Strong knowledge of embedded Linux-based systems. 
• Experience working with Yocto Linux (custom builds, layers, recipes). 
• Strong hands-on experience with Linux kernel configuration (device trees, kernel config, patches). 
• Good familiarity with Linux kernel device drivers, especially ALSA audio. 
• Experience with PCIe bus programming. 
• Knowledge of AMD ZynQ MPSoCs, Petalinux, and NVIDIA Tegra SoCs is a significant plus. 
• Knowledge or experience with embedded Android is a strong plus. 

Responsibilities 

• Develop, configure, and maintain embedded Linux-based systems. 
• Configure and modify Linux kernel components, including device trees and subsystem configurations. 
• Work with kernel drivers, especially ALSA, ensuring compatibility and performance across hardware platforms. 
• Implement and troubleshoot PCIe communication between system components. 
• Support board bring-up and system integration on platforms such as ZynQ MPSoCs and NVIDIA Tegra. 
• Collaborate with hardware, firmware, and Android teams to ensure seamless platform behavior. 
• Debug system-level issues related to kernel, bootloaders, or hardware interfaces. 

We are looking for a responsible and self-motivated .NET Engineer who will join our team. This is PCI DSS complaint payment gateway which works with e-commerce platforms and general web applications. We have 100+ integrations with different payment systems and a lot of international clients.  

Required skills: 

• 1+ working experience in .NET ; 
• .NET Core ; 
• MS SQL / Postgres ; 
• OOP, OOD, Design Patterns ; 
• Vanila JS / jQuery ; 
• Algorithms & Data structures ; 
• Entity Framework Core ; 
• Git, CI/CD understanding ; 
• REST, HTTP ; 
• Asynchronous Programming ; 
• English level – Intermediate + (you will need to communicate with developers from 3rd party companies).  

Responsibilities:  

• Integration with 3rd party API’s and systems: investigate and estimate documentation of Payment Solution partner-company, make integration according to the requirements in the documentation, communicate with developers from their side if some questions occurred. 
• Deliver high-quality code; 
• Participation in an estimation process; 
• Active collaboration with team (participation in grooming, daily meetings, planning sessions etc.).

We are looking for a talented AI Engineer to join our growing engineering team and help build intelligent systems powered by modern machine learning and generative AI technologies. You will design, develop, and deploy AI-powered features that enhance products, automate workflows, and deliver data-driven insights. This role is ideal for engineers who enjoy working at the intersection of software engineering, machine learning, and scalable cloud infrastructure.

Details

Location: Remote (Europe)
Employment Type: Full-time / Contract
Start Date: ASAP
Language Requirements: English – Upper-Intermediate or higher

Key Responsibilities

Design and implement AI-powered applications and services.

Develop and deploy machine learning and generative AI models.

Integrate LLM APIs (OpenAI, Anthropic, open-source models) into products and internal tools.

Build data pipelines and systems to support model training and inference workflows.

Optimize model performance, latency, and cost efficiency.

Collaborate with product, engineering, and data teams to translate business needs into AI solutions.

Monitor and maintain AI systems in production environments.

Requirements

3+ years of software engineering experience.

Strong proficiency in Python.

Experience with machine learning frameworks such as PyTorch, TensorFlow, or Scikit-learn.

Experience integrating LLMs or generative AI solutions.

Knowledge of data processing and model deployment workflows.

Familiarity with cloud platforms (AWS, GCP, or Azure).

Strong understanding of software architecture and APIs.

Nice to Have

Experience with LangChain, LlamaIndex, or AI orchestration frameworks.

Knowledge of vector databases (Pinecone, Weaviate, FAISS).

Experience with RAG architectures.

Familiarity with MLOps tools (MLflow, Kubeflow, Airflow).

Experience building AI agents or automation systems.

Responsibilities

• Work closely with AI assistants, prompt engineering
• Build, sign, and publish apps to App Store Connect
• Work with CI/CD pipelines to automate builds and deployment

• Contribute ideas and bring creative input to app development

  What We Expect

  Required:

• 1+ year of commercial iOS development experience (Swift, SwiftUI or UIKit)
• Confident use of AI tools for development: ability to craft prompts, review generated code, and iterate
• Hands-on experience with App Store Connect: uploading builds, filling metadata, passing review, version management
• Experience setting up CI/CD for iOS (Fastlane, Xcode Cloud, GitHub Actions or similar)

• Understanding of iOS app architecture (MVVM, clean project structure)

  Nice to have:

• Experience with In-App Purchases / subscriptions (StoreKit 2)
• Rapid prototyping skills — from zero to MVP in 1-2 days
• Portfolio of apps in the App Store

• Experience with Firebase, CoreData, REST API

  What We Offer

• Fully remote or hybrid work
• Flexible bonus system
• Modern stack and approach — no legacy, only SwiftUI + AI
• Opportunity to grow fast: working at the intersection of AI and mobile development is a skill of the future

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview

As a Front-end Engineer at Flamingo, you’ll play a key role in building the core user experience and backend logic behind our AI-powered platform.

This is a hands-on engineering role with ~80% frontend and ~20% backend where you’ll collaborate with product designers, DevOps, and fellow engineers to ship quickly, iterate often, and build systems that scale.

Key Responsibilities

• Build and maintain core product features using Next.js and TypeScript
• Work with Relay and GraphQL on our main product; integrate REST APIs on internal tooling
• Collaborate with backend engineers on API and schema design
• Translate product and design specs into high-quality, user-centric interfaces
• Ensure performance, accessibility, and responsiveness across modern browsers
• Collaborate closely with the design team to evolve and maintain our design system
• Write clean, modular, well-tested code and contribute to code reviews
• Participate in architecture discussions and technical decision-making

Must-Have

• 5+ years of experience in frontend development
• Strong proficiency with React, Next.js (App Router), and TypeScript
• Hands-on experience with Relay and GraphQL - fragment colocation, pagination, store management
• Solid understanding of modern frontend architecture and component design
• Strong understanding of web standards, performance, and responsive design
• Experience working with REST APIs and integrating third-party services
• Strong Git workflow and code review culture

Nice-to-Have

• Experience with Supabase or similar BaaS platforms
• Familiarity with server-side rendering and performance optimization
• Understanding of database design (SQL)
• Exposure to authentication flows (OAuth, JWT, magic links)
• Familiarity with accessibility and internationalization best practices
• Experience with CI/CD workflows and deployment pipelines

Why Join Flamingo?

• High-impact role: As a front-end engineer, you’ll work across the entire product experience from backend architecture to the user interface, shaping how thousands of MSPs interact with our platform.
• Ownership & Equity: Competitive compensation and a meaningful equity stake in a high-growth, early-stage startup.
• Modern Tech Stack: Built with React, Node.js, and open-source tools, all in a scalable microservices architecture.
• Remote-first Culture: Work from anywhere and collaborate with a team of senior engineers, designers, and product leaders.
• Mission-Driven Team: Be part of a company that’s redefining how IT and security services are delivered, making powerful automation tools accessible to all MSPs, not just the enterprise giants.

Join our IT Startup (iGaming) and support our team in a fast-paced, professional environment.

📌 Requirements:

• Over 3 years of professional experience working in creative studio teams, preferably in branded graphic illustrations and visual solutions.
• Experience in photo retouching, photography, AI image creation, typography, vector graphics, and logo design.
• Ability to scale a brand’s graphic concept into a full library of promotional materials.
• Proficient in Figma and Photoshop; strong skills in retouching and color correction are required.
• Knowledge of basic UI principles and stages of the product design process; experience collaborating with product design teams.
• Experience creating and maintaining graphic asset libraries and style guides.

• Readiness to supervise mid-level designers and external vendors.

   

📌 Responsibilities:

• Prepare visual moodboards and gather references.
• Create high-quality promotional designs aligned with the visual concept, using various Adobe, AI, and 3D tools.
• Review graphic materials to ensure compliance with quality standards and the visual concept.

Are you passionate about using AI to create content that truly impacts people’s lives?
 
Join Breeze as an AI Content Creator and help bring powerful ideas to life through AI-generated visuals, video, animation, and sound. In this role, you’ll experiment with cutting-edge generative tools, transform concepts into high-performing creatives, and shape how millions of users discover Breeze across marketing channels.
 
Who We Are:
Our mission is to provide access to a tool for deep self-discovery. Our product, Breeze, empowers over 14 million users with:
 

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s "New Apps We Love".

Why You’ll Love Working With Us:
 

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Create AI-generated content (images, videos, animations, and audio) using tools such as Veo, Sora, Runway, MidJourney, ElevenLabs, and others.
• Test new AI tools, improving production speed and stability and quality.
• Build and maintain a library of proven prompt templates.
• Track emerging trends in generative AI and performance marketing creatives, spotting ideas with strong viral or performance potential.
• Collaborate closely with Creative Marketers, Designers, and User Acquisition Managers to generate compelling, eye-catching ideas and concepts.
• Integrate the best AI tools, prompts, and approaches into the team’s daily workflow.
• Edit videos and assemble ad creatives for Meta, Google, and TikTok.
• Continuously iterate on creatives based on performance data and feedback.

About you:

• 1+ year of hands-on experience using AI tools for content creation (Veo, Sora, Runway, MidJourney, ElevenLabs, etc.).
• Strong understanding of prompt engineering: writing, testing, and refining prompts to achieve high-quality results.
• Curiosity and enthusiasm for new AI technologies, tools, and creative experimentation.
• Strong attention to detail and ability to evaluate visual quality (lighting, composition, text, background, overall visuals).
• Creative mindset with a clear understanding of how content drives engagement and conversions.
• Editing skills in Adobe Creative Suite, Figma, CapCut, VN.
• English level: intermediate or higher.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!