Jobs at Djinni

🧩 Key Responsibilities
 

1. Sales & Client Acquisition

• Handle inbound leads (Telegram, website, partners, communities, referrals).
• Run outbound outreach to media buyers, teams, agencies, and studios.
• Qualify prospects (budgets, GEOs, verticals, experience, risks).
• Match clients with optimal solutions:
  • account types (MCC, individual, GEO-based, trust tiers),
  • payment setups,
  • farming & warm-up flows,
  • scaling strategies.
• Close deals, secure deposits, and onboard clients with support/accounting teams.

2. Account Growth & Retention

• Manage and grow active client portfolios.
• Upsell: new accounts, agency packages, services, subscriptions, AI tools.
• Reactivate inactive clients.
• Collect structured feedback on account quality, limits, risks, and needs.

3. Funnel Control & Analytics

• Maintain CRM and deal tracking.
• Control personal sales funnel:
  lead → qualified → deposit → active client → scaling.
• Deliver against KPIs:
  revenue, deposits, active clients, retention, expansion.

4. Internal Coordination

• Act as a bridge between clients and internal teams:
  farming, support, billing, risk control.
• Transfer market feedback to product and operations.
• Participate in shaping offers, pricing logic, and commercial packages.
   

🧠 Mindset We Expect

• Deep understanding of affiliate / media buying / ad-tech markets.
• Ability to evaluate client economics: spend, margin, risks, and LTV.
• Skeptical, analytical approach to leads and partnerships.
• Long-term thinking: identifying and developing future top-tier clients.
  
   

🛠 Requirements

Must-have:

• Proven experience in digital / affiliate / marketing / SaaS / ad-services sales.
• Understanding of Google Ads ecosystems, agency accounts, farming, warm-ups, payment solutions.
• Confident deal handling via Telegram and online channels.
• Strong negotiation and closing skills.
• Comfortable working with complex, high-risk niches.

Strong plus:

• Affiliate / media buying background.
• Existing network of buyers, teams, or agencies.
• Experience selling restricted or high-risk services.
• English B1+.

🤝 What We Offer

• High-value product – real ad-tech infrastructure, not a “one-service shop”: accounts, payments, farming, scaling support, and AI tools.
• Serious growth potential – clients with real budgets, long-term cooperation, and scalable deal sizes.
• Strong earning model – base + performance-based commissions + long-term client bonuses.
• Ownership mindset – opportunity to build and manage your own client portfolio as a business unit.
• Direct access to decision makers – minimal bureaucracy, fast decisions, fast testing of new offers.
• Market-driven product evolution – your sales feedback directly influences new services and internal systems.
• International environment – global clients, multi-GEO operations, high-level networking.
• Career trajectory – growth into Head of Sales, regional lead, or strategic business partner roles.

This is a role for someone who wants to grow together with an ecosystem — not just close tickets.
 

📊 Example KPIs

• Qualified leads per month
• New deposits
• Total revenue generated
• Active clients
• Average client spend
• 30/60-day retention
• Upsells and re-deposits

Job Description

- Good understanding of QA theory
- Good understanding of client-server architecture and web
- Basic understanding of automation
- Basic knowledge of Java programming language
- Understanding of object oriented programming concepts.
- Understanding of web UI and services automation testing.
- Basic knowledge of testing frameworks (SeleniumWebdriver)
- Basic understanding of CI/CD (Jenkins)
- Basic experience with SQL databases
- Fluent English verbal and written communication skills
- Shifted working hours 12pm till 8pm EEST timezone

Job Responsibilities

- Work collaboratively with fellow SDETs to create a true end to end automation solutions
- Develop and contribute to the automated testing efforts for the QA team
- Design and build scalable, maintainable and flexible automation test framework.
- Investigate root cause of issues to assist with finding the most comprehensive and robust solutions.
- Collaborate closely with product, project and development teams to identify and resolve technical, business, and process related issues.

Department/Project Description

The mission of the Quality Assurance team is to create technology frameworks, implement quality best practices processes, and develop tools to ensure we deliver optimal end user experience for our products. QA facilitates quality and transparency into our software processes and products and helps validate business use cases and functionality with high confidence.

At our project, we encourage out-of-the-box thinking to create an environment that promotes innovative products.

With the stability and support of a large organization and the flexibility of a start-up, there is a unique opportunity for individuals to develop solutions from ground up that contributes directly to the success of the company. We have a world class Quality Assurance team with passionate, talented, and driven QA engineers and SDETs that influence the direction of our technology that impacts customers globally.

Founded in 2007, Magnite’s pioneering technology created a new model for the advertising industry. Today, our automated advertising platform is used by the world’s leading publishers and applications to transact with top brands around the globe enabling them to reach more than 1 billion consumers. Magnite operates the largest independent Display Advertising Exchange and Supply Side Platform that automates the buying and selling of Display Advertising across all formats (banner, video) on all devices (desktop browsers, mobile devices, billboards). Magnite auctions over 20 Billion Ads on a daily basis in real time in less than 1/2 of a second each. Magnite is a publicly traded company (NYSE: RUBI) headquartered in Los Angeles, California, USA.

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is an innovative cybersecurity startup helping enterprises securely adopt and manage low-code and no-code development tools. Backed by $8M in seed funding and with a strong R&D center in Tel Aviv, the company is expanding internationally.
They are looking for a fast and practical Full-Stack Developer (React + Python) to support the core product team by delivering end-to-end solutions, internal tools, and additional features. The role emphasizes speed, ownership, and efficiency—prioritizing functional, clear, and reliable solutions over overly complex or highly polished implementations.

Key Requirements:
🔹 Hands-on experience with React and Python;
🔹 Ability to move fast and deliver working solutions;
🔹 Practical, execution-focused mindset;
🔹 Comfortable making trade-offs between speed and quality;
🔹 Ability to work independently with minimal guidance;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Startup or early-stage experience;
🔹 Familiarity with PostgreSQL or similar databases;
🔹 Basic understanding of security concepts;

What you will do:
🔹 Build end-to-end solutions using React and Python (50/50)
🔹 Quickly deliver working features and side projects;
🔹 Implement APIs and simple backend logic;
🔹 Connect front-end components to backend services;
🔹 Work on integrations and connectors;
🔹 Take ownership of tasks and execute them independently;
🔹 Focus on speed and functionality rather than over-engineering;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Final interview;
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are looking for Backend/Golang Developers to join our team.

You will be responsible for building and evolving a high-performance backend platform that powers real-time, user-facing applications in a scalable and reliable microservices environment.

Key Responsibilities:

• Build a cutting-edge real-time cross-selling platform;
• Take ownership of the backend that powers multiple user-facing apps, advancing our state-of-the-art gRPC-based microservice architecture;
• Actively participate in code reviews to ensure that our platform and codebase meet the highest quality standards;
• Take a proactive role in all aspects of platform design and development, with a strong emphasis on scalability and availability.

Bring to the team:

• Solid experience with gRPC, REST API, and Backend testing;
• Strong familiarity with Agile methodologies, fostering collaboration, and adaptability;
• Excellent communication and problem-solving skills;
• Experience building Go applications with a focus on resilience and uptime;
• Fluent business English.

We offer:

• Maximum flexibility;
• Professional trainings, conferences and certifications;
• Corporate events and benefits;
• Professional literature;
• English courses.

We’re a fast-growing D2C Brand with 7+ years on the market! Our mission to bring top-tier pet products to loving pet parents across the US and Europe. Our team of 50+ passionate professionals thrives across platforms like Amazon, Chewy, Walmart, and Shopify, where we’ve built a reputation for quality, consistency, and innovation.

Now, we’re looking for a Category Manager who lives and breathes Amazon PL and knows how to turn data into strategic action. If you’re analytical, self-driven, and ready to take ownership — we want to meet you.

What You’ll Be Doing

✔️ Work closely with the PPC Specialist.

✔️You will be responsible for driving growth and achieving key performance indicators (KPIs) for your assigned products

✔️ Increase conversions through promotions, offers, coupons, and pricing strategies

✔️ Manage new product launches in partnership with marketing and creative teams

✔️ Maintain and improve catalog structure, content, and listing health

✔️ Drive continuous process improvement and best practice documentation

✔️ Monitor competitors, trends, and market dynamics to stay one step ahead

✔️ Optimize product listings for visibility and performance 

✔️ Working with analytic tools (Amazon and 3rd party services) to monitor product performance on variety of metrics, identifying weaknesses as well as potencial growth points.

✔️ Interact with Amazon Seller Support and Account Managers on listing and compliance issues.

What We’re Looking For

✅ 2–3 years of hands-on experience managing Amazon PL products
✅ Solid understanding of Amazon fundamentals — from listing creation to keyword optimization and advertising
✅ Proficiency with tools like tool like Helium10, Amazon SQP, MyRealProfit and others
✅ Confident Excel skills — you know your way around dashboards and advanced sales tracking
✅ Comfortable working independently and within cross-functional teams
✅ Familiarity with with project management tools (Trello, Asana, Jira etc)
✅ English: Upper-Intermediate (B1–B2)

➕ Additional experience with other marketplaces (Shopify, Walmart, Ebay etc), external traffic, influencers driven sales and others.

What’s In It for You?

🔥 The opportunity to bring your ideas to life.
🔥 Competitive salary: $2000–$2500/month
🔥 Fully remote, 5 days/week, 10 AM–7 PM Kyiv time
🔥 On-time payments
🔥 Paid vacation (10 days per year)
🔥 Company-funded courses & trainings to grow your skills
🔥 The opportunity to work in a fast-growing niche and make a visible impact

We’re not just building brands — we’re building a team of driven people who grow together. If you’re ready to take the next step in your e-commerce career, apply now and let’s build something great!

N-iX is looking for a Middle Kotlin Engineer to join our team.

Our customer is a fintech company that provides flexible buy-now-pay-later solutions, enabling consumers to split purchases into transparent, interest-free, or interest-based payments. The customer's Platform team is responsible for managing critical services that are essential to the success and sustainability of the organisation. In simple terms, the team handles transactional communication send-outs to customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations. The recent high-priority initiatives include re-architecture/platform modernisation, high availability, and internationalisation efforts; these are vital for our organisation's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively.
 

Main Responsibilities:

• Design and develop a robust and extensible Kotlin framework and platform.
• Own and deliver quarterly goals by leading engineers through ambiguity to solve open-ended problems while ensuring team support throughout delivery.
• Collaborate across the product development lifecycle with product management, design, and analytics to participate in ideation and articulate technical constraints.
• Drive decision-making and risk assessment by partnering on strategic technical choices that properly consider trade-offs and business impact.
• Proactively identify and resolve systemic issues across projects, processes, and technology, advocating for and leading the implementation of solutions.
• Ensure operational excellence and availability by creating and monitoring metrics, supporting "keep the lights on" efforts, and participating in an on-call rotation.
• Foster a culture of quality and ownership by setting high standards for code reviews and design, and advocating for best practices through technical writing and talks.
• Mentor engineering talent by providing actionable feedback, guidance, and leading by example to grow the team's capabilities.
   

Role Requirements:

• At least 3 years of proficiency in Kotlin with extensive experience designing, developing, and launching backend systems at scale
• Deep experience with distributed systems and high-availability architectures
• Experience in technical leadership in system design, with a proven ability to deliver significant features using elegant, simple, and extensible designs
• Strong infrastructure knowledge, including technologies such as AWS, MySQL/DynamoDB, and Kubernetes
• Proficiency in large-scale codebase management, utilizing a suite of tools and practices that ensure safe and efficient technical changes
• Experience in operational monitoring, including the use of metrics and tracing to maintain system health
• Excellent collaboration skills for effective partnership with global, cross-functional engineering teams
• Well spoken and written knowledge of the English language 
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Senior Full Stack Engineer to join our team and help us build a world-class digital health platform for eating disorder care.

In this role, you will contribute equally to front-end and back-end development, working across the full technology stack to design, build, and maintain scalable, secure, and user-centred applications. You will collaborate closely with clinical researchers, product managers, designers, and data scientists to deliver robust solutions that support patients, clinicians, and healthcare systems.

Your experience across both front-end and back-end development will be key to ensuring a cohesive architecture, seamless integrations, and a high-quality user experience throughout the platform.

WHAT YOU WILL BE RESPONSIBLE FOR

• Full Stack Development
  • Design, build, and maintain front-end applications using Angular >17.
  • Design, build, and maintain back-end services and APIs using Symfony 7.x/8.x and PHP 8.x.
  • Ensure seamless integration between front-end interfaces and back-end systems.
  • Work with MySQL 5.7.x databases, contributing to performance, integrity, and security.
  • Apply SOLID principles and clean code practices across the full stack.
  • Write and maintain unit and integration tests for both front-end and back-end components.
• Code Quality, Testing & Optimisation
  • Write clean, efficient, testable and maintainable code optimised for performance and scalability.
  • Develop and execute tests to ensure application reliability and reduce regression.
  • Troubleshoot and resolve issues across the full stack in a timely manner.
• Compliance & Security
  • In collaboration with the wider engineering team, support compliance with healthcare regulations (e.g. GDPR, ISO13845,  ISO27001).
  • Ensure secure handling, storage, and processing of sensitive patient data.

WHAT SKILLS AND EXPERIENCE ARE WE SEEKING?

• 5+ years of professional experience as a Full Stack Engineer.
• Strong experience developing front-end applications with Angular >17.
• Strong experience developing back-end systems with Symfony (7.x) and PHP (8.x).
• Solid experience working with MySQL, including data modelling and performance considerations.
• Strong understanding of OOP and SOLID design principles.
• Proficiency with Git and collaborative development workflows.
• Solid experience with Docker and containerised environments. 
• Familiarity with CI/CD workflows and tools.
• Ability to work independently and collaboratively in a fast-paced, early-stage environment.

WHAT WE WILL PROVIDE FOR YOU

• The opportunity to contribute to a platform that directly improves the lives of people affected by eating disorders.
• A role at the intersection of healthcare, technology, and research.
• A flexible, collaborative work environment with strong ownership and autonomy.
• Exposure to a multidisciplinary team across engineering, clinical science, research, design, and data.
• Opportunities for professional growth and long-term impact in digital health.

WHAT YOU WILL BRING TO UNIVA

• Strong attention to detail and excellent problem-solving skills.
• Clear and effective communication in cross-functional environments.
• A proactive, ownership-driven mindset.
• Curiosity and motivation to deeply understand the problems Univa is addressing.
• A genuine passion for improving healthcare outcomes through technology.
• An interest in combining science, data, and design to build meaningful products.

The Role

We’re looking for a Strong Junior/Middle Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to front-end development using Angular by designing and implementing user-friendly interfaces
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B2+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Experience with Angular (or any other JS) framework

What We Offer

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects.

Apply now!

Next Gen Lab is looking for a talented Sound Designer to join the team behind Pulse Docs, an exciting new animation channel on American YouTube.

About the Project

Pulse Docs creates immersive mini-documentaries and docudramas focused on crime, guns, prison escapes, and geopolitical stories. We use realistic, faceless 3D character models to tell gripping stories.

Our goal is to build one of the premier animated channels in 2026.

Key Goals:

• 3-4 Videos Produced Per Month (20–30 mins each)
• 1 Million Views Per Month
• 200,000 Subscribers

Here is an example of our work: https://f.io/53JywDGT

What You'll Do

You will be responsible for the full audio post-production process, turning raw animation and voiceover into a broadcast-quality sonic experience.

• Design Immersive Soundscapes: Build detailed 3D environments using ambiance, room tone, and environmental effects that place the viewer directly into the scene (e.g., a cold prison cell, a busy 2018 boardroom, a chaotic crime scene).
• Cinematic Foley & SFX: Layer realistic sound effects to sell the weight and physics of our 3D animations—footsteps, clothing rustle, gun handling, and vehicle engines.
• Score Selection & Editing: Select and edit stock music to drive the narrative arc, understanding exactly when to drop the music for impact and when to swell the score for emotional release.
• Dialogue Mixing & Mastering: Process voiceovers for crisp, radio-quality clarity, ensuring perfect balance against music and SFX.
• Pacing & Tension: Use silence, stingers, and risers to build "WTF" moments and retain viewer attention through 20+ minute runtimes.

What We’re Looking For

• Strong Audio Reel: Examples of narrative sound design (documentary, short film, game audio, or high-end YouTube content) demonstrating range and subtlety.
• Technical Proficiency: Expert knowledge of DAWs (Pro Tools, Reaper, Logic, etc.) and audio repair tools (iZotope RX, etc.).
• Storytelling Instincts: You understand that sound is 50% of the movie. You know how to use audio dynamics to manipulate audience emotion and improve retention.
• Attention to Detail: Ability to sync audio perfectly to 3D character movements and cinematic cuts.
• YouTube Knowledge: Understanding of loudness standards (LUFS) for YouTube and how to mix for mobile/laptop speakers while retaining fidelity.
• Bonus: Experience with thriller/crime genres or 3D animation pipelines.

What We Offer

• Remote Work: Flexible schedule.
• Performance Bonuses: Bonuses for viral videos, hitting key production metrics, and creative initiative.
• Growth Opportunities: Path to become a Lead Audio Engineer or Post-Production Supervisor as we scale to a multi-million audience.
• Profit Sharing: Opportunities for team leads.

If you want to create content watched by millions — join us by replying to this message with a link to your portfolio/reel.

Required languages: English C2 - Proficient

Whats Up Partners is a product company operating brands in Tier-1 markets, founded in 2023. We have several brands in the iGaming niche, which we are actively developing and never stop improving.

We are currently looking for a proactive, communicative specialist with a desire to develop and grow for the position of VIP Manager / Account Manager.
 

Your Mission

As a VIP Manager, you’ll be the go-to person for our most valued players — building strong personal connections, ensuring a best-in-class experience, and driving long-term loyalty. You’ll combine top-tier customer service with data-driven insights to create tailored journeys that maximize retention, lifetime value, and overall player satisfaction.
 

 🔸 Your tasks will be:

• build and maintain strong personal relationships with VIP players via phone, chat, email, and messengers (Telegram/WhatsApp);
• create and manage personalized VIP journeys, from onboarding to retention and growth;
• use predictive analytics to identify key triggers (churn, win/loss patterns, LTV growth) and act proactively;
• design and manage exclusive bonus schemes, promotions, and tailored offers — always focusing on ROI;
• provide concierge-level support for VIP clients, ensuring quick resolutions and premium service;
• collaborate with internal teams (Marketing, Product, Payments) to deliver the best possible VIP experience;
• contribute to retention strategies and loyalty policies that keep players engaged;
• report on VIP performance, KPIs, and ROI while identifying new growth opportunities.
   

🔸 You are definitely right for us if you have:

• 1+ years of experience in the iGaming niche as an Account Manager or VIP Manager;
• deep understanding of player motivation, customer retention strategies, and KPIs in the iGaming niche;
• C1 level of English;
• Experience with CRM systems and communication platforms (e.g., Telegram, WhatsApp, email, LiveChat, Zendesk);
• Excellent communication skills, emotional intelligence, and a proactive approach;
• Ability to balance player satisfaction and business profitability.
   

🔸 Will be a plus:

• knowledge of additional languages, such as German or Greek, is a big plus;
• experience working with high-value players (€5k+);
• ability to work with Tableau or similar systems such as SuperSet.
   

🚀 What we offer:

• direct access to VIP players and advanced business analytics tools;
• working days: Wednesday through Sunday inclusive, Monday and Tuesday are days off (negotiable). Working hours: 2:00 p.m. to 11:00 p.m.;
• the opportunity to make reservations in Ukraine;
• competitive salary + performance-based bonuses (related to customer retention, LTV, and NGR);
• professional and career growth — you will work for a company that supports initiative, invests in development, and encourages growth within the team;
• interesting tasks that require creative thinking and non-standard solutions;
• a strong, respectful, and friendly team that values results and humanity;
• training and development: the opportunity to attend courses, trainings, and specialized events at the company's expense;
• paid sick leave and vacation.

We are looking for a Shopware Developer with 5+ years of commercial development experience, 2+ years of Shopware experience, and conversational English to contribute to the development of a cloud infrastructure service for large e-commerce platforms.
 

The project:
A cloud solution that automates the management of custom workloads, applications, and APIs across private and public cloud provider environments.
The client is a leader in cloud hosting and automation, with solutions that help businesses quickly migrate storefronts to any cloud. The product is designed for high reliability, predictable scalability, and uninterrupted performance even under peak loads.
To date, more than 3,000 businesses have successfully moved to the cloud.

Stack: Magento, Shopware, Сloud (AWS, Azure), Terraform.
Team: 2 Magento/Shopware Developers and a DevOps Engineer on our side.
 

Responsibilities:
— Debugging and maintaining Shopware code
— Debugging Magento 2 code (if experienced with it)
— Interaction with related services: Redis, Varnish, RabbitMQ, MySQL, New Relic, Postman, internal panel
— Backend and infrastructure optimization
 

Requirements:
— 5+ years of commercial development experience
— 2+ years of experience with Shopware, with a focus on Shopware 6
— In-depth knowledge of Shopware 6: DAL, Business Events, Flow Builder, Store API / Admin API
— Solid understanding of Symfony: Dependency Injection, Messenger Component (queues), EventDispatcher
— Experience with frontend extensions: Twig (Storefront) and Vue.js basics
— Skills in working with AWS 
— Skills in using Docker and Unix (SSH)
— Spoken English at an Upper-Intermediate level or higher
 

Will be a plus:
– Experience with Magento and related stack: Redis, Varnish, RabbitMQ, MySQL, New Relic, Postman, internal panel

– Experience with Azure

We offer:

– Flexible schedule: you can start your day between 10:00 and 12:00
– Remote work format

– No time trackers

– Paid vacation (20 working days) and sick leave (10 working days) 
 

Interview stages:
1. Interview with a recruiter and English check (45 min)
2. Technical interview with the project developer and the company’s Head of Delivery (1 hour) 
3. Interview with the Team Lead (1.5 hours) 
4. Interview with the CTO (1 hour, possible additional stage)

About Rakuten Group

Rakuten Group offers a dynamic and globally-minded environment for ambitious individuals, driven by its core mission and values.

• Empowering Society through Innovation: Rakuten's mission is to contribute to society by creating value through innovation and entrepreneurship.
• Global and Diverse Workplace: Operating over 70 services in 30 countries and regions, Rakuten is a truly global company with over 30,000 employees from more than 100 nationalities. English is the official corporate language, fostering seamless collaboration across borders.

• Pioneering Technology Leader: We are at the forefront of technological innovation, including "AI-nization" (AI Integration) and the development of the world's first fully virtualized mobile network.

   

Rakuten's Commitment to Ukraine

Rakuten has demonstrated unwavering commitment to Ukraine throughout the ongoing conflict, actively supporting its people, economy, and future reconstruction. Our significant presence in Ukraine is highlighted by Rakuten Viber's remarkable 98% penetration rate. Further solidifying this dedication, Rakuten established a new office in Kyiv in January 2024.

Our efforts extend to:

• Rebuilding Infrastructure: Collaborating with VEON Ltd. on a memorandum of understanding to reconstruct Ukraine's infrastructure through advanced Open Radio Access Networks (Open RAN) and digital services.
• Humanitarian Aid: Launching the Ukraine Humanitarian Crisis Emergency Relief Fund and a charity T-shirt donation drive, raising over 1.3 billion yen for critical support.

About The Project: Supporting Ukraine's Tech Startups

Rakuten Group is committed to supporting Ukraine's people, economy, and post-war reconstruction. As part of this initiative, and in partnership with Brave1, a Ukrainian government institution fostering defense technology innovation, Rakuten is actively exploring and implementing support for Ukrainian startups. This includes potential collaborations with the Japanese government and other strategic partners.

Rakuten's mission is to contribute to society by creating value through innovation and entrepreneurship. Recognizing the rapid transformation of the global defense landscape driven by cutting-edge technology, Rakuten, as a global technology leader, is uniquely positioned to connect these advancements with the Japanese defense sector.

This project focuses on two key areas:

• Introducing Dual-Use/Defense Innovation to Japan: Leveraging Rakuten's expertise, we connect combat-proven dual-use and defense technological advancements from Ukraine with the Japanese defense sector. This initiative has garnered strong interest from key Japanese stakeholders, who recognize the significant value of these Ukrainian technologies.
• Market Entry and Business Development Support: Rakuten partners with Ukrainian dual-use and defense startups to facilitate their entry into the Japanese market. Our support encompasses communication with key Japanese stakeholders, project management assistance with the Japanese government (including regulatory and logistics support), and fostering long-term business development within Japan.

Through this project, Rakuten actively contributes to Ukraine's resilience and post-war reconstruction, while strengthening international collaboration in critical technological fields.

Responsibilities

The Business Development Lead will be instrumental in connecting Ukrainian defense technology innovation with the Japanese market, directly supporting Rakuten's commitment to Ukraine's reconstruction and technological advancement. This role demands a proactive individual capable of building strong relationships, driving project execution, and navigating international collaborations.

Key Objectives:

• Strategic Partnership & Market Introduction: Act as Rakuten's representative in Ukraine, fostering relationships with Brave1, government agencies, and high-potential startups to accelerate their introduction to the Japanese market.

• Communication & Project Acceleration: Serve as the primary liaison between Japan and Ukraine teams, providing hands-on, in-country support to ensure smooth communication and accelerate project progress.

   

Major Tasks:

• Stakeholder Engagement: Build and maintain relationships with defense/dual-use startups and key stakeholders (e.g., Brave1, government) in Ukraine through events, exhibitions, and direct visits.
• Startup Evaluation & Solution Identification: Based on identified Japanese client needs and the latest battlefield operations/trends, proactively identify promising startups and solutions. Conduct due diligence and technical evaluations, involving DD firms, interviews, assessments, and demo participation, and introduce them to the Japanese market.
• Partnership Negotiation: Collaborate with Japan's business and legal teams on partnership negotiations (e.g., NDAs, Strategic Partnership Agreements).
• Communication & Project Acceleration: Facilitate seamless communication between Ukrainian entities and the Japanese team for sales, marketing, and Ministry of Defense (MoD) project delivery. This includes meeting participation, information gathering, identifying and resolving blockers, and conducting in-country product/demo checks.

• Regulatory Support: Assist with in-country regulatory processes, such as export controls.

   

Project Oversight & Reporting: 

Monitor project progress, identify challenges, manage risks, and report on execution to ensure timely completion

• Policy & System Research: Research and report on best practices from Ukrainian and potentially European governments/industries (e.g., policies, systems, initiatives) that successfully facilitate the adoption of advanced technologies and the integration of startups within the defense sector, aiming to propose new policies/systems/initiatives for Japan.

Additional Contributions (as needed):

• Market & Technology Analysis: Research and analyze Ukrainian defense/dual-use technology trends, market needs, actual battlefield operational insights, and their suitability for the Japanese defense industry.
• Cultural Bridge: Facilitate smoother collaboration by advising on and mediating cultural and business practice differences between Ukraine and Japan.
• PR & Branding Support: Contribute to external communication efforts regarding project successes and Rakuten's impact.

• Internal Venture Investment Collaboration: Collaborate with Rakuten's venture investment arms to explore potential investment opportunities in promising Ukrainian startups.

   

This role reports directly to the Innovation Business Planning (Strategic Project Manager) in Japan. Occasional travel within Ukraine (1-2 times every few months) and to Japan (1-2 times per year) may be required, subject to candidate situation and travel restrictions.

Qualifications

We are seeking a highly motivated and skilled professional to drive this critical initiative.

Hard skills:

• Military Experience: Prior experience in military or defense-related fields.
• Technical Background: Background in technologies like AI, UXV, or telecommunications.
• Business Development: 2-3+ years of international business development experience in venture funds or operating companies.
• Consulting Experience: 2-3+ years of project management or business development experience within a consulting firm.
• Government Relations: Experience promoting policy projects within government agencies, especially defense or international cooperation.
• Language Skills: Fluent/Native level English communication (written and verbal), with the ability to communicate effectively with Ukrainian government agencies and startups.
• Education: University degree or equivalent.
   

Soft skills:

• Mission Alignment & Passion: Deep empathy and passion for Rakuten's mission and the project's objective in Ukraine.
• Drive & Execution: Proven ability to proactively identify challenges, formulate solutions, and execute swiftly. A "Get Things Done" mindset is essential.
• Interpersonal Skills: Exceptional ability to build and maintain profound trust-based relationships with diverse internal and external stakeholders, acting as a central hub.
• Cross-functional Teamwork: Capability to foster strong collaborative relationships across all levels, including remote teams.
• Complex Project Management: Experience managing multi-stakeholder projects with a track record of successful delivery.
• Cultural Adaptability & Resilience: Ability to quickly adjust to changing circumstances, maintain effectiveness amid ambiguity, and demonstrate perseverance in overcoming obstacles.

• Understanding of Defense/Dual-Use Technologies: Foundational understanding of relevant defense and dual-use technologies.

   

Work Style

We offer a flexible work arrangement designed to accommodate both the project's needs and the candidate's circumstances, while adhering to the following principles:

• Direct contract with Rakuten Advertising
• Work Location: Primarily remote work, based in Ukraine. This arrangement offers significant flexibility, recognizing the unique operating environment.

While primarily remote, the role may involve occasional in-country travel within Ukraine and potential travel to outside Ukraine (e.g., Japan), as outlined in the "Responsibilities" section. We are committed to finding a suitable and effective work setup for the right candidate.

Requirements:


We are looking for a person with the following experience and knowledge:

-Proven work experience as an Account Manager, Key Account Manager, Business Development Manager;
-C1/C2 according 
-Solid experience with CRM software (HubSpot) is a plus as well as MS Office (particularly MS Excel);
-Solid Experience with Financial Forecasting;
-Ability to generate and deliver client-focused solutions according to identified customer needs, with a track record of successful project management and technical solution delivery.
-Proven ability to coordinate multiple account management projects simultaneously, while maintaining sharp attention to detail and meeting deadlines.
-Excellent listening, negotiation, and presentation skills, with strong verbal and written communication skills.
- BA/BS degree in Business Administration, Sales, Management, or relevant spheres.


Responsibilities:

The main responsibilities will include:

Lead Point of Contact. Act as the primary point of contact to provide and satisfy all customers’ business requests: addressing inquiries, concerns, and requests promptly and effectively.

Customers Revenue, Growth and Development: Set and ensure a multilevel strategy to increase the revenue generated by customers. +15% growth annually minimum.

Client Relationship Management: Build and nurture strong, long-lasting client relationships by understanding their needs, objectives, and challenges, and providing tailored solutions to meet them.

Upsell Strategy Development: Develop and Implement Upsell Strategy aimed at maximizing upsell opportunities within the customer base.

Agreements / Estimation: Present, Negotiate, Finalize agreements and estimations with/to clients to maximize the company’s profitability.

Payments Plan Developing and Controlling: Develop comprehensive payment plans that outline the schedule, terms, and conditions for payments to be made by customers; Implement strategy and procedures to manage payments effectively, minimize risks, and prevent delays.

Solution Delivery: Ensure the timely and successful delivery of the provided services according to agreements, coordinating with PM and Production teams to meet project timelines and deliverables.

Project Progress Communication: Clearly communicate the progress of monthly/quarterly initiatives internally and externally, providing regular updates on project status, milestones achieved, and any challenges encountered.

Account Metrics Tracking: Forecast and track key account metrics, such as quarterly sales results and annual forecasts, to measure performance, identify areas for improvement, and drive strategic decision-making.

Reporting including Financial Forecasting: Prepare and deliver reports on account status, including sales performance, customer feedback, and upcoming opportunities, to senior management and other relevant stakeholders.

Collaboration: Collaborate with the sales team to identify and grow opportunities within the assigned customers, gathering insights from client interactions and market trends to drive revenue growth.

Work in CRM Hubspot


Working conditions:

- Flat rate + %
- Flexible working hours and workplace, enabling our team members to achieve a healthy work-life balance.
- Paid vacation of 20 workdays per year; 5 workdays of sick leave per year.
- Unlimited day-offs for personal matters (unpaid).
- A personal development plan (English speaking club, skills training, and access to our Education office - an education hub with internal and external experts and mentorship programs.)
- Structured processes and tools - corporate Confluence, to ensure effective communication and collaboration within the company.
- An open-minded management style that fosters transparency and constant sharing of company strategy and plans.
- Performance-based reviews that recognize and reward the contributions of our team members.
- Stress management measures, including 1-1 meetings, transparent communication, and feedback culture.
- Corporate team-building events, marathons, and online challenges that promote teamwork and healthy competition.
- Family-friendly environment, where we celebrate important personal milestones, such as the birth of a child or wedding, with congratulatory gifts.

We are seeking an experienced Account Manager to join our team and manage a portfolio of existing client accounts while driving new business growth. You'll be the primary point of contact for your assigned clients, working closely with our Project Managers and delivery teams to ensure exceptional service delivery while identifying opportunities to expand partnerships and increase account value.

This is an ideal role for someone who combines relationship management skills with business acumen. Someone who understands both client needs and operational delivery, and can work effectively as a bridge between commercial strategy and project execution.

Key Responsibility:

Client Relationship Management

• Serve as the primary point of contact for 6-8 assigned client accounts, managing the full client lifecycle from onboarding through ongoing partnership
• Develop a deep understanding of each client's business objectives, industry challenges, and organizational priorities
• Conduct regular business reviews with clients to assess satisfaction, gather feedback, and discuss strategic opportunities
• Serve as a trusted advisor, positioning Reenbit as a strategic partner rather than a vendor

Delivery Coordination & Client Success

• Work closely with our Project Managers to ensure timely, high-quality delivery of projects
• Monitor project health, identify risks early, and escalate concerns to ensure client expectations are met
• Track client satisfaction metrics and take action to address any gaps
• Gather and document client feedback on delivery quality, team performance, and service experience
• Support onboarding of new projects and teams to ensure smooth client transitions

Revenue Growth & Account Expansion

• Identify and pursue upselling opportunities within existing accounts (expanding scope, adding team members, new service lines)
• Analyze account potential and develop growth strategies aligned with the client's business evolution
• Forecast account revenue quarterly and track key account metrics (project growth, team size, utilization)
• Collaborate with the sales team on account planning and pipeline development

Strategic Account Development & Company Visibility

• Manage company credibility with each account through case study collection, reference management, and success documentation
• Identify opportunities for thought leadership and content that demonstrate Reenbit's expertise
• Organize strategic account touches (appreciation events, team meetings, business reviews) to strengthen relationships
• Contribute to account plans that align with company growth objectives

Required Experience:

• 2 - 4 years proven experience in account management, sales, or customer success role in B2B technology/software sector
• Experience managing multiple client accounts simultaneously (ideally 4+ accounts)
• Background in IT outsourcing, outstaffing, or professional services strongly preferred
• Proficiency with CRM software; Experience with project-based revenue tracking
• Strong analytical and problem-solving skills; ability to interpret account metrics and data
• Excellent presentation and communication abilities; comfort presenting to executive-level stakeholders
• Self-organized; strong time management and ability to manage competing priorities across multiple accounts
• Ability to quickly understand technical concepts and software development processes
• Upper Intermediate or Advanced English (written and verbal); Required for client communication and documentation

The Project

Project. We create innovative audio-video and software systems for medical simulations and clinical skill’s assessment. Our solutions are used by universities, hospitals, and training centers around the world.

The platform combines high-quality video and audio recording, synchronized data collection, integrated analytics, and work with realistic medical mannequins and patient simulators. This allows medical professionals to be trained in conditions that are as close to real life as possible and improves the quality of training for future doctors.

Tech requirements:

• 5+ years of experience with C# / .NET backend development.
• Strong understanding of RESTful API design, SignalR, and WebSockets.
• Experience with RavenDB or other NoSQL databases.
• Knowledge of asynchronous programming, dependency injection, and clean
• Architecture principles.
• Solid grasp of security, authentication, and authorization in distributed systems.
• Familiarity with CI/CD pipelines and version control (Git).
• English — Upper-Intermediate (speaking and writing) and fluency Ukrainian.

Nice to Have

• Experience with AI or analytics service integration (Python microservices, data exchange, etc.).
• Knowledge of AV systems, streaming protocols, or medical device integration.
• Understanding of microservice communication and event-driven architectures.
• Technical Lead experience.

What you will do:

• Design, implement, and maintain backend services using C# and .NET.
• Develop and extend REST APIs, SignalR, and WebSocket endpoints for real-time communication.
• Manage and optimize RavenDB databases, including indexing and data modeling.
• Ensure reliable data exchange between recording servers, frontend applications, and AI pipelines.
• Implement proper logging, error handling, and performance optimization.
• Collaborate with frontend and AI teams to support feature development and integrations.
• Participate in architecture discussions and continuous improvement initiatives.

Hiring process: → Interview with Recruiter Kateryna (up to 30 min) → Technical interview (up to 90 min) → PM interview (up to 30 min) → Client interview (up to 30 min) → Offer 🥳

Why join Empeek? ✨

• Working with medical projects — developing solutions that have a real impact on the quality of education and training for medical professionals.
• Opportunities to work with AI and analytics — integrating modern technologies, deepening knowledge and practice.
• Career growth — individual development plans, mentoring, and opportunities to transition to new roles.
• Complex and meaningful products — modern architecture, cutting-edge technologies, and solutions that really make a difference.
• Strong team culture — shared mission, values, and passion for what we do.
• Flexibility and responsibility — freedom to choose your format and schedule, focus on results, and real impact on the company’s success.

What we offer

• Access to learning opportunities — internal and external training, certification reimbursement.
• 18 paid vacation days, 10 public holidays compensated, and up to 10 paid sick days.
• Up to $300/year for English classes + free speaking club.
• Up to $180/year for sports activities.
• Mentorship and knowledge sharing — people you can really learn from.
• Career maps and growth plans to support your professional development.
• New equipment provision, and accounting support if needed.
• Competitive market-level salary with regular reviews.
• Additional perks and compensations such as insurance fund, gifts etc.
• Psychological safety and supportive culture.
• Company values that align with yours.
• Social responsibility — support the Armed Forces

📌If you believe this role could be a great match for you, please send us your resume via the link — we’ll be happy to get in touch with you.

You’re also welcome to recommend colleagues or friends — we offer a referral bonus 🎁.