Jobs at Djinni

Client Overview

Our Client is a global leader in corporate brand protection and domain management, serving Fortune 500 and large enterprises with domain registration, online brand monitoring, and anti-counterfeiting services.

Project Description

The Client is consolidating two legacy client portals into a single modern platform, bringing feature parity ahead of client migration. Stack: PHP (Laravel), RabbitMQ, MySQL, Nuxt.js (Vue.js) on AWS. 

Requirements

• 7+ years of commercial software engineering, with strong hands-on PHP expertise
• Deep expertise in PHP 8.x and Laravel (or comparable modern frameworks)
• Solid experience with RabbitMQ and event-driven architecture
• Strong MySQL skills - schema design, query optimization, performance tuning
• Hands-on experience with AWS services
• Experience with Nuxt.js / Vue.js and comfort working across the stack
• Proven track record leading engineering teams - technical mentorship, code reviews, architectural decisions
• Experience driving test automation strategy and modern CI/CD practices
• Ability to work in a distributed, multi-timezone team (US / UK / Brazil) 
• Excellent English communication skills
• Experience working in Agile / Scrum / Kanban

Nice to Have

• Experience with AI-assisted development tools (Copilot, Claude, Cursor)
• Background in SaaS, multi-tenant platforms, or large-scale B2B portals

Responsibilities

• Lead technical delivery of a Scrum team (3 PHP devs + 2 QA), owning architecture and code quality
• Design, develop, and review PHP / Laravel code for the portal feature parity workstream
• Align with Client engineering leadership in US / UK / Brazil on technical direction and delivery
• Break down epics into technical tasks, drive estimation and sprint planning
• Mentor engineers through pair programming, code reviews, and technical guidance
• Drive test automation adoption in partnership with QA to eliminate regression bottlenecks
• Identify and unblock technical risks early; escalate delivery concerns proactively
• Participate in Agile ceremonies and Client governance cadence

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Atlassian System Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.
 

We are looking for a Senior Atlassian Systems Expert who can quickly assess, stabilize, improve, and document our Jira and Confluence setup while working closely with our internal Atlassian expert. Employee Tech is responsible for delivering a secure, scalable, and frictionless digital workplace experience for employees across Europe, Canada, and India. Within that landscape, Jira and Confluence play a central role in how teams plan work, manage service delivery, document decisions, and share knowledge across functions. In this role, you will work closely with our clients’ Atlassian expert to help design, administer, and continuously improve our Jira and Confluence environments. You will help shape platform standards for workflows, permissions, spaces, templates, reporting, and knowledge architecture while ensuring the platform remains reliable, usable, and aligned with business needs. A key part of the role will be helping our clients scale and govern the Atlassian ecosystem through smart configuration, automation, and integrations. This includes improving request workflows, permission models, and reporting, supporting enterprise administration practices, and partnering with teams to make Jira and Confluence easier to use at scale. Experience with automation, marketplace apps, APIs, SSO/SCIM-aware environments, and service management use cases is highly valuable.

Responsibilities: 

• Own and operate our Atlassian platform end-to-end, with primary responsibility for Jira and Confluence administration, configuration, and continuous improvement.
•  Partner with our Atlassian expert to advise teams on best practices for workflows, project setup, spaces, permissions, and knowledge structure.
• Design, maintain, and improve Jira workflows, issue types, screens, fields, automations, dashboards, and reports to support business and operational processes.
• Administer Confluence spaces, templates, permissions, and content governance to enable effective knowledge management and collaboration.
•  Manage and optimize roles, groups, and permission models across the Atlassian environment in partnership with security and platform stakeholders.
• Evaluate, configure, and support integrations and marketplace apps that extend Jira and Confluence capabilities while maintaining platform stability and governance.
• Drive automation and standardization to reduce manual work, improve data quality, and create consistent user experiences across teams.
• Troubleshoot complex platform issues and serve as an escalation point for configuration, permissions, automation, and adoption challenges.
• Support day-to-day operational tickets and user requests as needed during periods of high workload or increased support demand.
• Partner closely with Employee Tech, Security, PMO, Engineering, and Business stakeholders to balance governance, usability, and scalability.

• Create and maintain documentation, standards, and enablement materials to improve adoption and reduce key-person dependency.

   

Requirements: 

• Strong hands-on experience administering Jira and Confluence (4+ years) in a medium to large enterprise environment.
• Practical experience with:
  • Workflow, field, screen, and permission configuration in Jira
  • Confluence spaces, permissions, templates, and content organization
  • Automation rules, dashboards, filters, and reporting
  • User, group, and access management in enterprise Atlassian environments
  • Marketplace apps, integrations, APIs, or scripting for platform enhancement
• Strong understanding of platform governance, permissions strategy, and scalable administration practices.
• Experience partnering with technical and non-technical stakeholders to translate process needs into effective Jira and Confluence solutions.
• Comfort balancing standardization and flexibility in a growing, multi-team environment.
• Demonstrated ability to use AI tools (e.g. ChatGPT) to accelerate problem-solving, system design, and documentation while applying strong engineering judgment and security awareness.
• Comfort working in a global, distributed environment across time zones.
• Clear, pragmatic communication skills; you can explain platform concepts to both technical and non-technical audiences.
• Experience with Jira Service Management, Atlassian Access, SSO/SCIM, or cloud migrations is a strong plus.

• Fluency in English is required; German is a plus.

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are developing an international iGaming product and have been steadily growing for more than three years alongside a strong in-house team. During this time, we have not only strengthened our product but also built flexible processes that support business scalability.

We are now entering a new stage of growth: expanding our product expertise, strengthening our team, and scaling our operations. As part of this journey, we are looking for a QA Engineer who will do more than just testing — someone who will influence product quality at both the architectural and process levels. In this role, you will become an important part of the team responsible for the stability, reliability, and continuous improvement of our services.

Responsibilities:

• Take ownership of product quality within a service or a group of services;
• Plan and organize testing processes across the project;
• Perform functional testing of frontend applications and backend services;
• Work with REST APIs, WebSockets, and message brokers;
  Develop and maintain automated tests (E2E, API, and integration tests);
• Improve and enhance the automation framework built with Playwright (Python);
• Increase test stability and expand automated test coverage;
• Participate in the release process and assess release readiness;
• Conduct code reviews of automated tests;
• Mentor QA engineers and share your expertise with the team.
  
  Requirements:
• 5+ years of experience testing web applications and backend services;
• 2–3+ years of hands-on experience with Python and Playwright automation;
• Practical experience testing REST APIs;
• Strong SQL knowledge;
• Experience working with CI/CD pipelines;
• Solid understanding of test design techniques and testing strategies;
• Experience analyzing logs and troubleshooting issues.
  
  Preferred Qualifications:
• Experience with Kafka and/or RabbitMQ;
• Knowledge of Docker and Kubernetes;
• Experience working with Redis;
• Experience in mobile testing;
• Participation in developing QA practices and processes within a team;
• Experience testing Telegram Mini Apps.
  
  We offer:
• Competitive compensation, regularly reviewed based on your professional growth and contribution to the team’s success;\
• Remote work format with a flexible start to your workday — we focus on results, not hours spent online;
• We care about work-life balance, offering paid vacation, sick leave, public holidays, and additional days off;
• The opportunity to work alongside a strong team and an experienced manager who will support your professional growth and development;
• An environment with growth opportunities even for experienced Senior specialists.
  
  
  Culture Wallet — Your Flexible Benefits Budget:
  We give you the freedom to invest in what matters most to you:
• A personal budget for sports, education, healthcare, hobbies, and more — the amount increases based on your grade and tenure;
• A welcome bonus upon successful completion of the probation
• period to support your comfort and professional development;
• A birthday gift in the form of an additional Wallet top-up;
• Spot bonuses from your manager for outstanding results and valuable contributions to the product.
  
  
  Our Values:
  We are building a team where everyone is engaged in achieving shared goals and understands the value of their work. We take ownership of quality and see tasks through to completion. We believe strong products are built by strong teams, guided by openness, direct communication, and mutual respect. We adapt quickly to change while maintaining focus on what matters most. We encourage proactivity, curiosity, and continuous learning, creating an environment where people support each other and grow together.
  
  
  If this approach to work and professional growth resonates with you, let’s connect and discuss how we can be a great fit for each other!

We’re looking for a skilled .NET C# Developer. 

If you’re passionate about building secure, scalable APIs, working with established systems while helping guide our shift toward the cloud, and are excited by the opportunity to explore machine learning integration, this is your chance to be part of something that truly matters. 
 

Core Responsibilities: 

• API Development: Design, build, and maintain RESTful APIs using .NET C#, focusing on performance, reliability, and security. 
• Entity Framework & SQL: Develop efficient data models using Entity Framework Core, and write optimized SQL queries for relational databases like SQL Server. 
• Cloud Transition Support: Contribute to new development efforts that utilize Azure services (e.g., Azure Functions, App Services, Azure SQL) as we begin migrating from on-prem infrastructure. 
• Machine Learning Integration: Collaborate with stakeholders to integrate machine learning models via RESTful APIs or Azure ML services. 
• Clean, Maintainable Code: Follow best practices to write testable, maintainable, and well-documented code. 
• Cross-Team Collaboration: Work closely with fellow developers and business partners to deliver secure, scalable solutions. 
• CI/CD Practices: Support continuous integration and delivery efforts using tools like GitHub Actions. 
• Problem Solving: Investigate and resolve performance issues, bugs, and bottlenecks in existing systems. 
   

Requirements 

• 4+ years of professional experience in .NET C# development 
• Proficiency with Entity Framework (preferably EF Core) 
• Strong command of SQL, including complex query writing and optimization 
• Experience building RESTful APIs with ASP.NET or ASP.NET Core 
• Familiarity with version control systems, especially Git 
• Solid problem-solving and debugging skills 
• Ability to communicate effectively and work independently or as part of a team 
   

Nice-to-haves 

• Exposure to Azure services such as App Services, Azure SQL, and Azure Functions 
• Basic understanding of machine learning model integration via APIs or Azure ML 
• Familiarity with OData, microservices, and distributed systems concepts 
• Experience writing unit tests (e.g., xUnit, NUnit, MSTest) 
• Knowledge of CI/CD practices, especially using GitHub Actions 
• Interest or experience in DevOps practices and automation

We’re looking for a skilled .NET C# Developer. 

If you’re passionate about building secure, scalable APIs, working with established systems while helping guide our shift toward the cloud, and are excited by the opportunity to explore machine learning integration—this is your chance to be part of something that truly matters. 

Core Responsibilities: 

• API Development: Design, build, and maintain RESTful APIs using .NET C#, focusing on performance, reliability, and security. 
• Entity Framework & SQL: Develop efficient data models using Entity Framework Core, and write optimized SQL queries for relational databases like SQL Server. 
• Cloud Transition Support: Contribute to new development efforts that utilize Azure services (e.g., Azure Functions, App Services, Azure SQL) as we begin migrating from on-prem infrastructure. 
• Machine Learning Integration: Collaborate with stakeholders to integrate machine learning models via RESTful APIs or Azure ML services. 
• Clean, Maintainable Code: Follow best practices to write testable, maintainable, and well-documented code. 
• Cross-Team Collaboration: Work closely with fellow developers and business partners to deliver secure, scalable solutions. 
• CI/CD Practices: Support continuous integration and delivery efforts using tools like GitHub Actions. 
• Problem Solving: Investigate and resolve performance issues, bugs, and bottlenecks in existing systems. 

Requirements 

• 5+ years of professional experience in .NET C# development 
• Proficiency with Entity Framework (preferably EF Core) 
• Strong command of SQL, including complex query writing and optimization 
• Experience building RESTful APIs with ASP.NET or ASP.NET Core 
• Familiarity with version control systems, especially Git 
• Solid problem-solving and debugging skills 
• Ability to communicate effectively and work independently or as part of a team 

Nice-to-haves 

• Exposure to Azure services such as App Services, Azure SQL, and Azure Functions 
• Basic understanding of machine learning model integration via APIs or Azure ML 
• Familiarity with OData, microservices, and distributed systems concepts 
• Experience writing unit tests (e.g., xUnit, NUnit, MSTest) 
• Knowledge of CI/CD practices, especially using GitHub Actions 
• Interest or experience in DevOps practices and automation 

SI Group — багатопрофільний холдинг, який об'єднує компанії у сферах фінансів, лізингу, будівництва, сервісу та технологій. Ми активно масштабуємо бізнеси групи та будуємо сильні команди для запуску й розвитку нових напрямків. Зараз ми шукаємо Targeting Manager, людину, яка не просто запускає рекламу, а будує системи, що генерують результат.

Основні обов’язки

• Запуск, налаштування та оптимізація рекламних кампаній у Facebook Ads, Instagram Ads, TikTok Ads, LinkedIn Ads (залежно від потреб компанії).
• Сегментація та таргетинг аудиторій: інтереси, поведінка, look-alike, ремаркетинг.
• Планування рекламних бюджетів та контроль ефективності їх використання.
• Тестування різних варіантів креативів, форматів оголошень і текстів.
• Спільна робота з дизайнером та копірайтером над створенням ефективних креативів.
• Аналіз результатів рекламних кампаній (CTR, CPM, CPC, CPL, ROAS).
• Підготовка щотижневих та щомісячних звітів.
• Відстеження трендів у соціальних мережах та впровадження нових інструментів.

• 1,5–2+ роки досвіду роботи з таргетованою рекламою (Facebook Ads, Instagram Ads, TikTok Ads).
• Практичні навички роботи з Ads Manager, Business Manager.
• Розуміння digital-маркетингових воронок (TOFU–MOFU–BOFU).
• Знання принципів ремаркетингу та побудови look-alike аудиторій.
• Досвід роботи з пікселями, подіями та конверсіями (Facebook Pixel, TikTok Pixel, GA4).
• Базові знання Google Analytics та Google Tag Manager.
• Важливо: досвід роботи з лідогенерацією.
•  Англійська — від Intermediate (для роботи з іноземними матеріалами та кейсами).

• Аналітичне мислення та уважність до деталей.
• Креативність у підході до побудови аудиторій та креативів.
• Відповідальність за результат, орієнтація на досягнення KPI.
• Комунікабельність, вміння співпрацювати з креативною командою.
• Самоорганізація, здатність працювати у швидкому темпі.

• Сучасний офіс у центрі міста зі стильним простором, комфортною атмосферою та pet-friendly політикою.
• Можливості професійного розвитку: навчання, менторство, ротації між проєктами та кар'єрне зростання.
• Мінімум бюрократії та максимум можливостей для реалізації власних ідей.
• Відкритий менеджмент, який підтримує та допомагає розкривати потенціал.
• Тімбілдинги та командні активності.
• Соціальні гарантії відповідно до законодавства України.
• 24 календарні дні оплачуваної відпустки.
• Графік роботи гібрид 9:00—18:00 або 10:00—19:00, суббота, неділя - вихідні. 

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. Now, we are looking for a Senior DevOps Engineer to join our team.
 
What will be your responsibilities:
 

• Design, build, and optimize high-load, highly available server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
•  • Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
•  • Design and operate secure network infrastructure:
•  – firewalls (iptables, UFW, security groups, NACLs)
•  – reverse proxies and L7/L4 load balancers
•  • Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
•  • Build and maintain observability stack:
•  – metrics (VictoriaMetrics, Prometheus)
•  – APM (New Relic, OpenTelemetry)
•  – centralized logging and alerting
•  • Design, implement and continuously improve CI/CD pipelines (Jenkins, GitHub Actions).
•  • Automate infrastructure and platform lifecycle using IaC and configuration management.
•  • Participate in architecture design, reliability engineering and capacity planning.
•  • Ensure security, compliance and audit readiness (PCI DSS, secrets management, access control).

 
What we expect from you:
 

• Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• • Deep experience with AWS:
•  – compute (EC2, ASG, EKS)
•  – networking (VPC, LB, peering)
•  – managed databases (RDS Aurora)
•  – messaging (SQS, Kafka).
•  • Strong database operations knowledge: MySQL HA, replication, backup.
•  • Production experience with Kubernetes (cluster architecture, HA, upgrades, disaster recovery).
•  • Advanced CI/CD experience: Jenkins, GitHub Actions, GitOps practices.
•  • Strong Cloudflare expertise: DNS, CDN, WAF, DDoS protection.
•  • Infrastructure as Code: Terraform (mandatory), Ansible (configuration and automation).
•  • Scripting and automation in Bash and Python.
•  • Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust).
•  • Experience working in regulated environments or with security standards (PCI DSS is a plus).

 
What we offer:
 

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We are looking for Senior DevOps contractor with AWS\Terraform\Kubernetes experience for our Fintech client who will be able to own projects and help other team members growth

Zapalean is a DevOps-as-a-Service and data engineering agency that helps startups and growing businesses build scalable, secure, and automated infrastructure. We specialize in cloud-native solutions, CI/CD pipelines, infrastructure as code, and system reliability engineering. Our mission is to accelerate product delivery and ensure operational excellence through modern DevOps practices and data-driven insights.

Responsibilities

• Automate AWS resources and infrastructure provisioning
• Develop CI/CD pipelines
• Maintain infrastructures and environments of all types from dev to production
• Maintain Kubernetes clusters
• Security monitoring and administration

Requirements

• 7+ years of working experience in a DevOps role with AWS infrastructures
• Experience with Docker containers, Kubernetes, and Infrastructure as code Terraform
• CI experience (Jenkins, GitHub Actions, etc.)
• Experience with version control systems (Git or similar)
• Scripting skills with either Bash, Python
• Configuration Management experience (Ansible, etc.)
• Good Linux OS knowledge
• Network troubleshooting and configuration skills (DNS, HTTP, SSL, TCP/IP, etc.)
• Understanding of SDLC
• Good written and verbal communication skills in English as you’ll be working with external teams

Job Types: Full-time contractor

We are a team of Lean Startup professionals for whom entrepreneurship and startup culture are not just a job, but a way of life. We are not just “to beat around the bush” ones who aim to fulfil all of the customer’s requests by adding more features to the project while “wasting the client’s budget”. We prefer to leave that to the classic outsourcing companies!
Our rich experience, enriched by hands-on work with startups and the application of the Lean Startup approach, is the key to our outstanding efficiency. Being on the market for 5 years, we have launched over 70 successful startups from scratch, working with clients around the world.
 
💡 We Create Startups for Clients from Different Countries
We specialise in helping entrepreneurs and startups from America/Europe launch successful digital startup at early stages. Our goal is not just to launch, but also to assist with the full understanding of the real market demand for the product, thereby saving years of work and significant budgets of our clients.
 
👥 A Team of Over 40 Experts
Our team consists of more than 40 specialists, each fully immersed in projects and ready to offer the best solutions at every stage of product development.
 
 
🚀 Our Advantages:

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee.

• Create and structure tasks in a Task Tracker system;
• Monitor the accuracy of task statuses, deadlines, and priorities;
• Identify and escalate blockers to the PM;
• Prepare for planning, grooming, and retrospective meetings (ensure tasks and documentation are ready);
• Document agreements and action points after ceremonies;
• Prepare status reports for PMs / stakeholders;
• Document and update internal processes;
• Support PMs in preparing operational reports.

• 1+ year of experience in project coordination / PM Assistant / Operations Manager role in IT;
• Experience working with Task Tracker systems (ClickUp is a plus);
• Understanding of Scrum processes;
• Ability to structure and clearly describe tasks;
• Strong communication skills;
• English level B1+ (tasks are in English; reading and writing are required);
• Attention to detail and strong organizational skills.

• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.

We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.

At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team.

Responsibilities

Identify and attract potential clients via Upwork 

Process inbound and outbound client requests (up to ~40 invites per day)

Communicate with clients via text to schedule calls and transfer leads to the Business Development Manager

Maintain and update client data in the CRM system

Prepare estimation tables based on input from the Business Development Manager

Create follow-ups and support documentation for client communication

Maintain consistent communication with leads throughout the sales funnel

Update and manage company profiles and portfolios (including Upwork)

Research potential partners, events, and networking opportunities

Maintain a database of networking contacts and support further communication

Track client statuses and maintain accurate records

Collect, consolidate, and manage sales metrics (Google Sheets)

Requirements

Experience working with CRM systems

Confident user of Google Sheets / Excel and Google Slides

Strong written English (B2+), ability to conduct professional business correspondence

Hands-on experience with Upwork and LinkedIn

Understanding of IT sales processes and sales funnel stages

Experience in lead generation and processing outbound/inbound requests

Strong organizational skills and attention to detail

Excellent communication skills and client-oriented mindset

Nice to Have

Experience creating and maintaining company profiles (e.g., Upwork)

Experience working with sales metrics and reporting

We Offer

Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)

Free gym access near the office

Paid vacation and sick leave
Medical insurance

Compensation for professional courses and development

Opportunity to grow into Business Development roles

Supportive and collaborative team environment

Somos un equipo ambicioso que desarrolla un nuevo producto tecnológico en el sector del entretenimiento digital. Trabajamos con rapidez, flexibilidad y mínima burocracia. Nuestro equipo está formado por profesionales altamente cualificados que valoran la transparencia, la responsabilidad y el desarrollo personal. Buscamos personas que quieran crecer junto con el producto.

Ubicación: Europa

Agente de Atención al Cliente
Responsabilidades
• Gestionar las consultas de los jugadores: chat, correo electrónico, WhatsApp.

• Ayudar con depósitos, retiros, verificación de identidad (KYC) y bonos.

• Derivar los casos a los departamentos de Riesgos, VIP y Pagos cuando sea necesario.

• Cumplir con los acuerdos de nivel de servicio (SLA) y mantener un alto nivel de satisfacción del cliente (CSAT/NPS).

• Trabajar en turnos rotativos 24/7.

• Utilizar Zendesk, Intercom o Freshdesk para gestionar la carga de trabajo.

Requisitos
• Experiencia: 6-12 meses (se acepta menos experiencia con un buen dominio de idiomas).

• Español: Nivel B1
• Inglés: Nivel B2
• Orientación al cliente y capacidad para mantener la calma bajo presión.
• Conocimientos básicos de términos y procesos de casino (se proporciona capacitación).

• Experiencia con herramientas de soporte técnico.

Quantum Systems next-generation unmanned solutions across air, land, and sea. From advanced aerial drones to underwater and ground platforms, our systems combine cutting-edge hardware with AI-driven software for seamless control and real-time data insights. Trusted by defense, security, and public sector clients worldwide, we redefine mission versatility and performance.

Quantum-Systems is a strong supporter of Ukraine and has it’s local Ukrainian office since 2022.
 

The role is based in Kyiv, and we expect you to work full-time in the office.
 

What is your Day to Day Mission:

• Lead team of ML Engineers
• Design, develop, and optimize real-time object detection and tracking models for aerial video from UAVs (EO/IR cameras)
• Implement inference pipelines optimized for edge hardware (e.g., NVIDIA Jetson, Orin)
• Conduct model training, testing, benchmarking, and validation in real flight environments
• Integrate AI models into onboard systems
• Collaborate with other software and hardware teams to ensure robust end-to-end performance
• Research and apply state-of-the-art deep learning methods in computer vision

What you bring to the team:

• 8+ years of experience in AI/ML, with a strong focus on computer vision
• Strong Leadership experience
• Experience building ML infrastructure and training pipelines
• Proven experience in object detection/tracking using models like YOLO, SSD, or custom CNNs
• Proficiency in Python, C++, PyTorch or TensorFlow
• Experience with real-time video processing and optimization techniques (e.g., TensorRT, ONNX, pruning, quantization)
• Solid understanding of data annotation, augmentation, and training workflows
• Familiarity with embedded/edge AI deployments (e.g., Jetson Xavier, Orin)
• Experience working with aerial/surveillance imagery or geospatial data is a strong plus
• Bachelor’s or Master’s degree in Computer Science, Robotics, or related field

Nice to Have:

• Knowledge of GStreamer, OpenCV, or similar real-time streaming frameworks
• Familiarity with UAVs, drone flight control, or defense technologies
• Understanding of object re-identification or multi-target tracking

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

What is your Day to Day Mission:

• Design, develop, and optimize real-time object detection and tracking models for aerial video from UAVs (EO/IR cameras)
• Implement inference pipelines optimized for edge hardware (e.g., NVIDIA Jetson, Orin)
• Conduct model training, testing, benchmarking, and validation in real flight environments
• Integrate AI models into onboard systems
• Collaborate with other software and hardware teams to ensure robust end-to-end performance
• Research and apply state-of-the-art deep learning methods in computer vision

What you bring to the team:

• 3+ years of experience in AI/ML, with a strong focus on computer vision
• Proven experience in object detection/tracking using models like YOLO, SSD, or custom CNNs
• Proficiency in Python, C++, PyTorch or TensorFlow
• Experience with real-time video processing and optimization techniques (e.g., TensorRT, ONNX, pruning, quantization)
• Solid understanding of data annotation, augmentation, and training workflows
• Familiarity with embedded/edge AI deployments (e.g., Jetson Xavier, Orin)
• Experience working with aerial/surveillance imagery or geospatial data is a strong plus

• Bachelor’s or Master’s degree in Computer Science, Robotics, or related field

   

 Nice to Have:

• Knowledge of GStreamer, OpenCV, or similar real-time streaming frameworks
• Familiarity with UAVs, drone flight control, or defense technologies

• Understanding of object re-identification or multi-target tracking

   

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR Generalist to join our team.

What You Will Do

• Conducting performance reviews and supporting performance management processes
• Participating in and driving Learning & Development (L&D) initiatives for employees
• Managing the onboarding process to ensure smooth employee integration
• Conducting regular one-on-one (1:1) meetings with employees
• Managing the offboarding process, including exit interviews and documentation
• Preparing and analyzing HR reports and metrics (e.g., turnover, engagement, hiring data)
• Coordinating the recruitment process in collaboration with hiring managers

• Office administration: organizing the smooth operation of the office, coordinating administrative processes, maintaining documentation, purchasing office supplies, and ensuring comfortable working conditions for the team.

   

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Required Experience to Succeed in This Role:

• At least 2 years of experience in an HR / Recruitment role within a company
• Upper-intermediate level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)