Jobs at Djinni

We are currently seeking a skilled and driven DevOps Engineer to join our team.
 

We believe that you have experience or understanding:

• Have a strong DevOps mindset to enable speed and scalability for app and dataintensive workloads
• Experience with security compliance standards and frameworks, including SOC 2, HIPAA, ISO standards, and tools such as Vanta
• Work with our end-user to design, implement, and maintain scalable, reliable and streamlined infrastructure solutions in Cloud
• Have experience building solutions for analytical use cases based on Python, Spark & SQL technologies
• Implement and maintain solutions with IaC to help ensure consistent and reproducible deployment support (Terraform, Bicep, OpenTofu, Crossplane)
• Develop and maintain automated integration & data-flow pipelines including testing and monitoring frameworks to build observable systems
• Troubleshoot performance concerns, design for high availability and efficient resource utilization
• Hands-on expertise with Azure
• Upper-Intermediate English level

You want to learn and work with:

• Modern Application, Distributed Data Processing and Analytical workloads
• Working with public cloud providers such as Azure and their core computing (AKS/GKS/VMs), security (WAF/App Gateway/Frontdoor or Cloudflare) & storage services (Storage Accounts/S3/GCP Storages)
• Familiarity with CI/CD through tools such as Azure DevOps, GitHub Actions with focus on automation and security through DevSecOps principles
• Analytical & problem-solving skills, ability to communicate ideas clearly
• Familiarity with containerization and orchestration technologies such as Docker and Kubernetes

Your opportunity:

• Flexible schedule — teams used to work in flexible manner
• Horizontal management and communicating directly with project stakeholders
• 20 days of paid vacation
• Paid sick leaves
• Annual activities budget — we endorse your wish to self improvement
• Remote work

About the company:

Kickbite is a fast growing all-in-one marketing analytic tool, which collects, analyzes, and visualizes e-commerce data all in one place. It provides actionable insights to all decision-makers to scale online sales and improve return of advertising spends. Website: https://www.kickbite.io/

Responsibilities:

- Creating and maintaining existing ETL processes

- Transform raw data and raw events into valuable data for business users

- Performing end-to-end data flow checks

- Integration with the new data sources

Requirements:

- 4-5 years of related experience

- Excellent knowledge of Python programming language

- Extensive experience with SQL DB's, Bigquery

- Strong knowledge of REST API

- Version Control Systems (GIT)

What we offer:

- Competitive level of compensation transferred directly to bank account

- Full-time remote work 40 hours per week (approximately from 10.00 to 18.00)

- 20 working days of vacation per year

- Paid sick leaves up to 2 weeks per year

- Free time for educational purposes

About the company:

Kickbite is a fast growing all-in-one marketing analytic tool, which collects, analyzes, and visualizes e-commerce data all in one place. It provides actionable insights to all decision-makers to scale online sales and improve return of advertising spends. Website: https://www.kickbite.io/

Responsibilities:

- Creating and maintaining existing ETL processes

- Transform raw data and raw events into valuable data for business users

- Performing end-to-end data flow checks

- Integration with the new data sources

Requirements:

- 4-5 years of related experience

- Excellent knowledge of Python programming language

- Extensive experience with SQL DB's, Bigquery

- Strong knowledge of REST API

- Version Control Systems (GIT)

What we offer:

- Competitive level of compensation transferred directly to bank account

- Full-time remote work 40 hours per week (approximately from 10.00 to 18.00)

- 20 working days of vacation per year

- Paid sick leaves up to 2 weeks per year

- Free time for educational purposes

Job Summary:

Join JustMarkets as our Head of Performance, a leadership role responsible for shaping and executing the company’s performance strategy at scale. You will own the design and evolution of a company-wide performance framework that translates business goals into measurable outcomes, ensures consistent standards across teams, and provides leadership with a clear, data-driven view of how the business performs.This role plays a critical part in building a meritocratic organisation by linking performance to real business impact, enabling disciplined execution, objective decision-making, and sustainable growth.

Responsibilities:

• Design and continuously evolve a unified performance framework across all functions and regions, ensuring alignment with business strategy and priorities
• Translate company goals into clear, measurable performance standards and scorecards in collaboration with functional leaders
• Own the end-to-end quarterly performance cycle, ensuring disciplined execution, data integrity, and consistency across teams
• Lead performance and calibration discussions with senior management and C-level stakeholders to ensure objective, comparable evaluation
• Assess the quality and effectiveness of KPIs used across the business; challenge and refine metrics that do not reflect real outcomes
• Identify performance risks, inefficiencies, and misalignment between targets, execution, and results
• Ensure performance outcomes are used consistently in promotion, underperformance (PIP/exit), and reward decisions
• Partner with Finance and HR leadership to align performance results with compensation, bonuses, and salary review processes
• Define and enforce standards and guardrails for KPIs and metrics used in performance-related decision-making
• Prepare analytical materials and recommendations for executive committees related to performance, promotions, and rewards
• Build and lead a team responsible for performance operations, analytics, and governance
• Continuously improve performance systems and decision-making processes to support company growth and organisational maturity

Requirements:

• 7+ years of professional experience in strategy, business operations, analytics, consulting, or performance-related leadership roles
• Minimum 3 years of experience in a senior leadership or management position
• Proven experience designing and operating performance frameworks in fast-growing, metrics-driven organisations
• Strong understanding of how performance metrics connect to business results, efficiency, and growth
• Experience leading structured performance or calibration discussions with senior and executive stakeholders
• Highly analytical mindset with the ability to identify root causes, inconsistencies, and performance risks through data
• Ability to manage complex, time-bound initiatives with high standards for execution discipline and data quality
• Strong communication and stakeholder management skills, including the ability to challenge assumptions and influence senior leaders constructively
• High level of ownership, integrity, and discretion when working with sensitive information
• Fluency in English; Ukrainian or Russian is a strong advantage
• Willingness to work from the Cyprus office

Will be a plus:

• Experience in fintech, brokerage, payments, or other regulated, metrics-driven industries
• Background in top-tier consulting (McKinsey, BCG, Bain) or strategy roles in hyper-growth technology companies
• Experience linking performance metrics to compensation, incentives, or investment decisions
• Hands-on experience with BI, analytics platforms, or performance management tools

We offer:

• Opportunity to work for a leading international brokerage company
• A high-impact leadership role with direct exposure to the CEO and executive team
• Chance to design and scale a company-wide performance system from the ground up
• 21 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to the Cyprus Public holiday list
• Medical insurance
• Extensive relocation package
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)

Description

This organization operates within the dynamic manufacturing and industrial sector, delivering advanced technological solutions and precision equipment. It serves a diverse clientele, including large-scale manufacturers and specialized industrial enterprises, by enhancing operational efficiency and product quality. The company is positioned as a key innovator, providing critical tools and systems that drive progress in various industrial processes. Its offerings often encompass sophisticated instrumentation, automation platforms, and materials science applications. Through its contributions, the entity plays a vital role in advancing industrial capabilities and fostering innovation across global production landscapes.

Requirements

• Possessing 0-1 years of foundational experience in quality assurance, demonstrating a keen interest in software testing methodologies, and a commitment to learning within an enterprise environment.
• This role operates within a flexible work model, allowing for remote collaboration from various locations across Ukraine while fostering team engagement through virtual platforms and occasional on-site meetings as required.

Required Skills:

• Demonstrating a foundational understanding of Quality Assurance (QA) principles and basic testing concepts, eager to apply theoretical knowledge in practical scenarios.
• Exhibiting basic knowledge of Sonar or similar code quality analysis tools, with a willingness to learn and utilize them for static code analysis and issue identification.

Job responsibilities

• Assist in the execution of manual test cases under the guidance of senior QA engineers.
• Support the documentation of test results and identified defects in tracking systems.
• Participate in the review of functional specifications and design documents to understand testing requirements.
• Collaborate with team members to reproduce reported issues and verify bug fixes.
• Help prepare test data and configure test environments for various testing activities.
• Observe and learn best practices in quality assurance processes and methodologies.
• Contribute under guidance to the creation and maintenance of basic test plans and test scenarios.
• Assist in performing regression testing to ensure existing functionalities remain stable after changes.
• Support the analysis of test results to identify trends and potential areas for improvement.
• Learn to utilize basic QA tools, including those for defect tracking and test case management.

We are looking for a true Polyglot Engineer to join our team for a long-term collaboration. In the fragmented world of Web3, the ability to bridge different technologies is a superpower. We need a specialist who can architect and build the critical off-chain infrastructure that powers decentralized applications. If you are proficient in Rust but comfortable diving into C++, Python, and Node.js to get the job done, this role is for you.

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like Rust-first development, AI Engineering, and Computer Graphics, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.

Workload

• Full-time, remote collaboration.
• Flexible schedule, with expected availability for team syncs.
• Project-based workload with a focus on clear deliverables.

Responsibilities

• Design, implement, and maintain high-performance backend services and indexers using Rust as the primary language.
• Integrate with diverse blockchain nodes and legacy systems, utilizing C++ for performance-critical modules or native bindings.
• Develop robust APIs and tooling scripts using Node.js and Python to ensure seamless interaction between on-chain data and client applications.
• Architect scalable data pipelines that can handle the asynchronous nature of blockchain events reliably.
• Act as a bridge between technologies, mentoring team members on how to effectively navigate a multi-language stack.

Required Skills

• Polyglot Proficiency: You must be comfortable working in a multi-language environment.
  • Rust: Strong proficiency for core backend logic and safety.
  • C++: Experience with systems programming, reading legacy code, or performance optimization.
  • Python: Proficiency for data processing, testing frameworks, or rapid scripting.
  • Node.js: Experience with the JS/TS ecosystem, particularly for Web3 SDKs and lightweight services.

• Backend Architecture: Deep understanding of API design (REST/gRPC), database modeling (SQL/NoSQL), and microservices.
• Distributed Systems: Understanding of eventual consistency, message queues, and handling asynchronous events.
• Intellectual Flexibility: The ability to pick the right tool for the job and adapt quickly to new libraries or protocols.
• English Proficiency: Upper-Intermediate (B2) or higher.

Preferred Skills

• Ethereum & EVM: Deep understanding of the Ethereum ecosystem, JSON-RPC standards, event logs, and ABI decoding.
• Major Chains: Experience integrating with other major networks (Solana, Near, Cosmos, or Bitcoin).
• Blockchain Nodes: Experience running or modifying nodes (e.g., Geth, Casper Node, Substrate).
• DevOps: Experience with Docker, Kubernetes, and CI/CD pipelines.
• Cryptography: Basic understanding of cryptographic primitives used in blockchain (hashing, signatures).

What you get

• The opportunity to work on complex, high-impact infrastructure projects where your versatility is a major asset.
• A transparent, friendly, and supportive team environment that values ownership and competence.
• A clear path for growth, where you are encouraged to experiment with and master new technologies.
• Competitive compensation based on your skills and experience.
• This is a long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in your growth and success with our team.

Requirements:

Location: ONLY POLAND, WROCLAW
 

• 0.5 years of experience in a coordination or administrative role in IT
• English — at least Upper-Intermediate (B2) level
• Ukrainian — Fluent / Native-level proficiency (C2)
• Strong organizational skills and attention to detail
• Software development lifecycle understanding
• Excellent verbal and written communication skills
• Proficiency in tools like Excel, Office of Google Docs, Jira, Trello or similar, and Slack.

Responsibilities:

• Assist in the planning and execution of team meetings, events, and activities
• Coordinate schedules and manage calendars for team members: monitor team vacations, office leaves and sick leaves, update customers in a timely manner
• Organize and maintain documentation and reports related to team activities: management of internal tracking System Synebo Home
• Provide monthly reports of the team’s project to the finance department and customer
• Facilitate communication within the team to ensure alignment on objectives and deliverables
• Support the onboarding process for new team members, providing them with the necessary resources and guidance
• Act as a liaison between team members and other departments, ensuring effective collaboration
• Working together with a Head of Delivery and Account Managers in a resource planning
• Organize Team Buildings

Will be plus:

• Experience in project management or team coordination
• Familiarity with project management tools (e.g., Asana, Trello, or similar)
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Technical Skills and Relevant Technologies
• Basic understanding of project management methodologies
• Experience with virtual communication tools (e.g., Zoom, Slack)
• Experience with CRM will be a Plus ( Hubspot, Salesforce)

We offer:

• Budget for medical insurance at the company’s cost
• Budget for wellbeing activities
• Paid vacation
• Paid sick leaves
• English/Polish lessons
• “Synebo talk” internal educational programme
• Marriage and childbirth encouragement
• “Happy hour” and team-building events

We are looking for an executive assistant to support the leadership of a high-performing IT company. If you're comfortable working in a dynamic environment, have excellent organizational and communication skills, and are looking for a long-term, remote B2B collaboration — we’d love to connect.
 

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like AI Engineering, Computer Graphics, and advanced interactive web development, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. We are proud to turn promising interns into strong, long-term specialists. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.
 

Workload

• 40 hours per week. Remote work. Hourly pay.
   

Responsibilities

• Analyze and organize information for clarity and actionability
• Assist in the coordination of team operations and workflows
• Structure workspace and digital tools to boost team productivity
• Help organize online/offline team events and meetings
• Support daily executive communication, follow-ups, and research
• Handle internal documentation, task systems, and call logistics
• Respond to or initiate calls, when needed
• Support task execution based on scripts or dynamic instructions
   

🛈 Note: You won’t be responsible for every item above — exact responsibilities will be tailored to your strengths and experience.
 

Required Skills

• Ability to structure information and streamline workflows
• Strong multitasking and prioritization skills
• High emotional intelligence and communicative clarity
• Critical thinking and reliability
• Strong desire to learn and grow intellectually
• Tech-savviness and readiness to master new tools
• Intermediate+ level of English (written and spoken)
• Experience with: Notion, Google Docs, Sheets, Calendar, Telegram, and other digital tools
• Ability to “read between the lines” and act proactively
• Long-term commitment and alignment with our values
   

Preferred Qualifications

• Previous experience as executive assistant, administrator, or in customer support
• Experience working in tech or fast-paced remote teams
   

What you get

• Fully remote collaboration with flexible hours
• A demanding yet supportive environment of A-players
• Direct feedback and help with planning your growth
• Freedom from local market limitations — work in the global economy
• Regular compensation reviews
• Ongoing improvement of English skills
• Corporate learning sessions and access to internal training materials
• Long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in growth and success

About Us:

We are a growing B2B tech agency. We already have a high-level Lead Gen Strategist building our outreach "Playbook." Now, we need a smart, autonomous, and detail-oriented Lead Generation Specialist to execute it.

The Role:

You will be the "hands" on the keyboard. We will provide the strategy, the target audience, and the messaging frameworks. Your job is to research the right prospects, personalize the outreach, send the messages on LinkedIn and Upwork, and manage the inbox to book meetings.

Your Responsibilities:

•   Prospecting: Find decision-makers (CEOs, CTOs, Founders) that fit our exact Ideal Customer Profile.
•   Personalization: Write highly customized first lines/icebreakers based on their profile or company news. (No lazy copy-pasting)
•   Execution: Send proposals on Upwork and manage LinkedIn outreach campaigns.
•   Inbox Management: Reply to interested prospects promptly and get them to book a call.
•   Tracking: Log your daily numbers (messages sent, replies, calls booked) in our tracker.

Requirements:

•   Excellent written English (you must sound like a native professional).
•   Highly autonomous. You don't need someone watching your screen to get the work done.
•   Experience with LinkedIn Sales Navigator and Upwork.
•   High attention to detail.

Compensation:

We offer a reliable hourly rate PLUS a performance bonus for every Qualified Call you book. If you are good at this, you will make great money.

How to Apply (CRITICAL):

To prove you have good English and attention to detail, you MUST include a link to a 1-minute Loom video or audio recording introducing yourself.
 

Also, answer this question in your proposal: If you are reaching out to the CTO of a software company, what is one thing you would look for on their LinkedIn profile to write a personalized first sentence?

(Proposals without a video/audio link will be automatically declined).

Out Of The Box Systems is looking for a proactive and systematic Business Developer to join our team. This opportunity is open to both experienced professionals and high-potential candidates eligible for our internship track. We are seeking a specialist who is passionate about building strong client relationships and is ready to invest in a long-term, mutually beneficial collaboration.

Who are we?
We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. As a lean and agile team, we value specialists who can act as generalists, contributing across functional boundaries to get the job done. We specialize in demanding fields of advanced software engineering, blending performance, security, and innovation into every project. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.

Workload

• This is a full-time (40 hours/week), long-term B2B collaboration.
• We offer a flexible schedule and remote work.
   

Responsibilities

• Driving the full cycle of client engagement, from identifying and qualifying opportunities to negotiating and closing agreements.
• Systematizing and continually improving business development processes for greater efficiency and scalability.
• Enhancing the company's market position by expanding the service portfolio, refining value propositions, and optimizing marketing efforts.
• Providing direct operational and strategic support to company leadership, including handling communications with potential clients.
• Developing the team's client acquisition capabilities through mentorship and knowledge sharing.
   

Required Skills

• Proven experience in B2B client acquisition and a strong understanding of the project lifecycle in the IT sector.
• Exceptional communication, negotiation, and conflict-resolution skills, grounded in empathy.
• Strong critical thinking, analytical, and strategic abilities.
• High degree of personal accountability, transparency, and a commitment to delivering high-quality outcomes.
• Intellectual flexibility and digital literacy, with a proven ability to quickly master new tools and processes.
• Fluent in English, both written and spoken.
   

What you get

• An opportunity to be a key contributor to the company's growth and strategy.
• A professional environment that values ownership, competence, and transparency.
• A competitive compensation package based on an hourly rate.
• The expected monthly remuneration is ~$750 during the initial trial period and ~$1000 thereafter for a full-time workload.
• A long-term, stable collaboration based on a 2-year B2B contract, reflecting our mutual investment in your growth.
• Collaboration with a dedicated and passionate team of experts.

EJAW is a software development and art creation agency that delivers services to game developers, media companies and other organizations alike around the world since 2010.

Key Responsibilities:

• Launch, manage, and optimize advertising campaigns across Facebook, Instagram, TikTok, Google Ads, and other advertising platforms.
• Analyze campaign performance and key metrics (CPA, CPL, CTR, ROAS, etc.).
• Test audiences, creatives, and advertising funnels.
• Scale successful campaigns and optimize advertising budgets.
• Prepare reports and provide recommendations for performance improvements.
• Collaborate with marketing, design, and content teams.

Requirements:

• 1+ year of commercial experience as a Media Buyer, Traffic Manager, or Performance Marketing Specialist.
• Hands-on experience with Meta Ads (Facebook/Instagram) advertising platforms.
• Understanding of digital marketing principles and key performance metrics.
• Experience in analyzing and optimizing advertising campaigns based on data.
• Proficiency with analytics tools such as Google Analytics, Meta Ads Manager, or similar platforms.
• Strong attention to detail, responsibility, and results-oriented mindset.
• Experience with TikTok Ads, Google Ads, or other advertising platforms will be considered a plus.

Why do we enjoy working here:

• Remote work with flexible schedule
• Competitive salary in $
• 18 days of paid vacation leave
• 12 days of paid sick leave
• A friendly team of professionals
• Interesting innovative projects.

We’re looking for a Junior Business Development Manager to grow with us, help us find new clients, build strong client relationships, drive sales and grow our partner network.
If you can turn cold conversations into warm relationships and are ready to grow with us, we’d love to have you on our team

 Requirements
 

• Strong motivation to start a career in IT sales / business development (no prior experience required, but will be a plus);
• English Upper-Intermediate+ (written and spoken);
• Strong communication and interpersonal skills;
• Structured approach to tasks and CRM updates;
• Proactive mindset, willingness to learn, and attention to detail;

 Key Responsibilities
Primary:
 

• Sales activities: find new clients and help grow partner network;
• Communicate with clients, partners, and candidates via Telegram, LinkedIn, WhatsApp, Email (with guidance from the team);
• Assist in intro calls and briefings (learning how to gather requirements and understand client needs);
• Qualifying requests and make a proposal (with guidance from the team);
• Maintain and update CRM systems (HubSpot, Monday);
• Assist in preparing basic commercial discussions and follow-ups.

Secondary:
 

• Support preparation for conferences and events;
• Help with lead follow-ups after networking activities;
• Explore and test new communication / outreach channels;
• Other tasks related to sales and business development support.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in VIP (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a strategic, data-driven, and operationally strong Head of Sales to lead and scale our outbound sales division across Tier-1 markets.

This is a high-impact leadership role focused on building scalable outbound sales systems, increasing player monetization, and driving VIP conversion across multiple GEOs.

The role was created as part of separating VIP and Sales into two dedicated verticals, giving the future Head of Sales full ownership over outbound revenue generation, CRM-driven sales operations, and sales infrastructure development.

Requirements
- 3+ years of leadership experience as Head of Sales, Call Center Director, Sales Operations Lead, or similar management roles
- Strong background in high-risk or high-volume industries such as iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or Concierge businesses
- Proven experience building or restructuring outbound sales departments and operational frameworks
- Hands-on experience selecting, implementing, and configuring CRM systems from scratch, including process architecture, segmentation, automation, and routing logic
- Strong understanding of outbound sales infrastructure, predictive/power dialers, CRM-driven workflows, and messaging systems
- Proven success working with Tier-1 GEOs (Western Europe, Canada, Australia/New Zealand) and understanding local customer psychology and premium-client communication standards
- Strong analytical and data-driven mindset with advanced understanding of LTV, CAC, ARPU, Churn, Conversion Rate, and retention metrics
- Experience managing high-volume outbound teams and scaling operational performance
- Ability to combine strategic thinking with hands-on operational leadership
- Strong people-management and leadership skills with experience developing managers and team leads
- English level B2+ is mandatory
- Additional Tier-1 languages will be considered a strong advantage

Responsibilities
- Take full ownership of outbound sales performance, player conversion into VIP segments, and initial revenue generation across multiple GEOs
- Build, scale, and optimize the Sales department structure starting from an existing team of 10 agents
- Set, monitor, and improve KPIs related to revenue, deposits, conversion rates, player activity, retention, and sales efficiency
- Manage multi-channel outbound communication systems including phone sales, auto-dialers, SMS, email, messengers, and CRM-triggered communication flows
- Research, select, configure, and optimize CRM systems tailored to operational and cross-functional business needs
- Implement CRM automation, routing logic, trigger-based communication scenarios, and personalized sales workflows
- Develop scalable segmentation systems based on player lifecycle, deposit behavior, value, engagement, and risk profiles
- Create personalized offer strategies focused on maximizing NGR, LTV, retention, and player profitability
- Establish communication QA frameworks, analytics infrastructure, reporting systems, and operational standards
- Develop sales playbooks, scripts, objection-handling frameworks, and communication standards for different customer segments and GEOs
- Lead hiring, onboarding, coaching, training, performance management, and leadership development for sales managers and team leads
- Collaborate closely with Operations, CRM, Product, VIP, Analytics, and Compliance teams

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

Ever wondered how to turn small talk into big deals and emails into lasting partnerships? If you’re ready to dive into the world of account management and learn the ropes from the pros, we’ve got just the internship for you!

Why Are You Going to Love Working Here?

We wanted to create a different kind of community.

At ElifTech, there’s no “suits vs. everyone else” vibe.

All our staff, from trainees to seniors, can chat up top management like old pals and throw down at parties right alongside the C-suite.

No hierarchy, just humans.

Responsibilities:

- Be a relationship-builder: You’ll connect with clients and partners, ensuring they always feel heard, understood, and valued.

- Master the art of problem-solving: Anticipate challenges before they arise and be the person everyone turns to for a creative solution.

- Keep the wheels turning: Help manage customer inquiries, prepare reports, and support the account management team in daily tasks.

- Speak the client’s language: Participate in online calls, emails, and all the necessary communication channels with confidence (and in Advanced English, of course).

- Become the organization ninja: Keep track of legal, financial, and business agreements so nothing falls through the cracks.

- See opportunities everywhere: Support upselling and cross-selling efforts, because good relationships = more business.

- Learn & grow: Be part of a team that values mentorship and career development as much as delivering great results.

Requirements:
- Your brain is wired for client relations, business development, or account management. You enjoy the hustle and thrive in fast-paced environments.

- Your English is not just “good”—it’s Upper-Intermediate+.

- Communication skills?  You know how to listen, respond, and keep conversations engaging.

- Proactivity is your second nature. You don’t wait to be told what to do—you spot opportunities and act on them.

- You have a sharp eye for detail. Because let’s be real, no one likes a report with typos.


What you’ll get:

- Flat hierarchies and short decision paths, openness to new ideas;
- Flexible working schedule;
- Reimbursement for professional certification;
- Annual paid vacation — 18 working days;
- Paid sick leave — 10 working days;
- English speaking club;
- IT club card — applicable to the Lviv region;
- Sport classes compensation;
- Comfortable office locations or remote work.