Jobs at Djinni

We are Litio Games, an indie game studio based in Istanbul. Our team is driven by a passion for creating captivating games for gamers worldwide. With our collective experience in concept art and game development, we strive to push the boundaries of what games can be.
Our mission is to craft immersive experiences that entertain and leave a lasting impact, with a touch of horror. We’re currently working on our debut title, an indie game set to be released on PC and console. As we embark on this thrilling journey, we invite you to become part of our story as we aim to make our mark in the gaming industry.
Join our passionate and talented team, and help us create something exceptional. Together, let’s inspire gamers to explore, dream, and connect through unique and groundbreaking experiences.

What You’ll Do

• Model and texture hero-quality hard-surface props for real-time use in Unreal Engine 5. This includes:
  • Player tools (with functional state variations)
  • Equipment
  • Environmental interactables
• Interpret briefs, blockouts, and real-world reference material to create highly readable, grounded assets that support gameplay clarity and immersion.
• Deliver game-ready assets, including:
  • Clean topology
  • Optimized UVs
  • Efficient, realistic PBR texturing
  • LODs where applicable
  • Performance-optimized exports for UE5
• Collaborate with the Art, Tech Art, and Lighting teams to ensure technical integrity and visual consistency.
• Participate in weekly check-ins for structured feedback and alignment.

Requirements

• Strong portfolio showcasing:
  • High-quality hard-surface models with realistic PBR textures
  • Grounded, real-world references over stylized or sci-fi work
• Proficiency with industry-standard tools (e.g., Blender, Maya, 3ds Max, ZBrush, Substance Painter, Marmoset)
• Experience with game asset preparation: clean topology, proper UV layout, and texture optimization
• Ability to follow direction and adapt to an established art style
• Clear communication and a constructive approach to feedback

Nice to Have

• Experience creating assets in contemporary or near-future, reality-based aesthetics
• Familiarity with Unreal Engine 5 workflows, including:
  • Efficient asset integration
  • LOD setup (no Nanite usage)
  • Material structure alignment

What We Offer

• Creative freedom with focused art direction: bring functional props to life with purpose
• A collaborative, respectful, and streamlined indie team environment
• Remote work with flexible scheduling across time zones
• Opportunity for continued work in future development phases

How to Apply

Apply with the following:

• A brief intro and your availability
• Portfolio link (with relevant hard-surface prop work)
• Resume or ArtStation profile
• Rate expectation (in USD)
• Earliest availability for onboarding

We are looking for a Lead React Native Engineer who can drive the development of our mobile product and take ownership of frontend architecture. You will lead the mobile team, collaborate closely with backend engineers and product stakeholders, and occasionally contribute to backend logic built with Python (FastAPI).

 What You'll Do

• Lead the design and development of mobile applications using React Native (iOS/Android).
• Define and maintain a scalable frontend architecture.
• Collaborate with product, design, and backend teams to ship high-quality features.
• Conduct code reviews, mentor engineers, and uphold best practices.
• Ensure performance, stability, and maintainability of the mobile app.
• Occasionally support or extend backend functionality (APIs, integration logic) in Python (FastAPI).
• Drive tech decisions and influence product development from an engineering perspective.

 Requirements

• 4+ years of experience with React Native.
• Experience building and deploying production-level mobile apps.
• Strong knowledge of JavaScript/TypeScript.
• Experience with mobile app architecture, navigation, animations, performance optimization.
• Good understanding of Python (FastAPI) and ability to work with backend code.
• Familiarity with API design (REST/WebSocket), testing, and versioning.
• Experience with Git, CI/CD, and modern development workflows.
• Leadership mindset: proactive, responsible, capable of mentoring others.

 What We Offer

• Fully remote position with flexible working hours.
• Direct impact on product architecture and technical decisions.

• Minimal bureaucracy, fast communication, and a product-oriented team.

   

📍 Location: Poland | Full-time | Remote | EU Timezone

About the Role:
We’re seeking a skilled Senior Fullstack Engineer with expertise in React and Python/Node/Java to join an active project for one of the world’s top-tier management consulting firms. You’ll be part of a small, agile team focused on building high-impact solutions for Fortune 500 clients.

🎯 Key Details:

• Seniority Level: Senior
• Language Requirements: Upper-Intermediate English
• Start Date: ASAP
• Contract Duration: long-term
• Location: Poland (remote work within EU timezone)

🧑‍💼 About the Client:
Our client is a globally recognized management consulting leader, trusted by major international corporations. Their digital platform and services are used by a wide range of Fortune 500 companies across various industries.

🛠 Tech Stack:
React + Python / Node.js / Java

🔧 Your Responsibilities:

• Design and deliver both prototypes and scalable applications within weeks to a few months
• Work closely with cross-functional teams to create impactful web and mobile solutions
• Engage across the entire stack—from database to frontend to deployment
• Apply best practices, architectural patterns, and evaluate trade-offs in complex systems

✅ Must-Have Skills:

• 5+ years of experience with JavaScript/TypeScript, including React.js and Next.js
• Proven backend experience with Python, Node.js, or Java
• Familiarity with modern dev tools, workflows, and AI-powered coding assistants
• Understanding of server-side rendering and modern web development concepts
• Excellent communication and team collaboration skills
• Passion for technology, innovation, and continuous improvement
• Solid experience working with relational databases, preferably cloud-hosted

🧪 Interview Process:

1. English language check – 15 minutes
2. Technical interview (internal) – 1 to 1.5 hours
3. Client interview – 1 hour

If you are skilled in Photoshop, Figma, Illustrator and AI, create stylish visuals for social media, merch and advertising and have a strong feel for color, composition and trends - we want you on our team!

Send us your portfolio and resume - let's bring bold ideas to life together!

  Requirements:

• 3+ years of experience in working in gambling/web/advert industry;
• Experience in working with corporate merchandise products, customised design, merch mockups;
• Skills in working with Photoshop/Figma/Illustrator (other professional tools);
• Complete understanding what complimentary colors, close composition and color correction;
• Working with social networks;
• Ability to work on multiple projects at the same time;
• Ability to work with artificial intelligence (AI) programs and apply them for the benefit of the company;
• Strong skill to follow up straight deadlines and solve quick tasks with сritical deadlines.;
• Able to work with a team.
  
  Responsibilities:
• Designing creative posts for social media as well as working with tasks of social networks (Fb, LinkedIn, Youtube);
• Creation banners for the main site, advertising banners, promotional materials;
• Creation motion design banners for social media channels;
• Templates and layouts creation, working with available templates;
• Work with a brand book;
• Creation visual concepts within the company's brand book.
   

Benefits:

🎰 Join us to be a part the international iGaming market of a Top European solution provider;

💰 A nice bonus system as a cool addition to your salary;

📆 Unlimited vacation and sick leave. Yes, we care about people;

📈 Investing in your growth. You have a budget for self-study;

🏥 Healthcare coverage for Ukrainian and other EU countries;

🫂 Consultations with a corporate psychologist;

🇬🇧 Compensation for foreign language courses;

🎁 Gifts for personal life events;

☕️ With us, you will no longer see hyper-control and micromanagement;

🏢 You can choose work format: fully remote, office or hybrid

🖥 Modern work equipment;

🚚 Support of relocation to our hubs;

💕 Friendly team, that will understand and support you;

⏳ Flexible working hours based on tasks completion. From 9:00-11:00 AM;

🇺🇦 Glory to Ukraine!

About Us
Happio.io is a mental health support app designed by a team of psychologists, therapists, and coaches. We’re committed to providing a comprehensive platform that prioritizes users’ well-being. We are looking for a skilled Web Front-End Developer to help build engaging and responsive web pages.

Job Description
We are seeking a talented and detail-oriented Web Front-End Developer to create, maintain, and improve web experiences. The ideal candidate will have strong skills in HTML, CSS, JavaScript, and modern front-end frameworks, ensuring high-quality, responsive, and user-friendly web interfaces.

Responsibilities
- Develop and maintain responsive web pages and components
- Ensure cross-browser and cross-device compatibility
- Optimize front-end performance and loading speed
- Collaborate with designers and back-end developers for seamless UI/UX
- Debug, test, and troubleshoot front-end issues
- Follow best practices in accessibility, performance, and clean code

Requirements
- Proficiency in HTML5, CSS3, and JavaScript
- Experience with React or similar front-end frameworks
- Familiarity with responsive design and mobile-first development
- Understanding of web performance and basic SEO principles
- Strong attention to detail and problem-solving skills
- Good communication and teamwork abilities

Preferred Qualifications
- Basic understanding of back-end APIs
- Familiarity with UI/UX design tools (e.g., Figma)
- Previous experience in mental health, wellness, or healthcare products is a plus. 

How to Apply
If you're passionate about front-end development and want to contribute to a meaningful product, we’d love to hear from you!
Join us in building a better world for mental wellness.

Job Description

Strong experience in design, building, and maintaining data pipelines using Databricks Workflows for data ingestion and transformation using PySpark
Design, create and maintain data pipelines that leverage Delta tables for efficient data storage and processing within a Databricks environment
Experience with Unity Catalog
Experience with RDBMS, such as MS SQL or MySQL, as well as NoSQL
Data modeling and schema design
Proven understanding and demonstrable implementation experience in Azure (Databricks + Key Vault + ADLS Gen 2)
Excellent interpersonal and teamwork skills
Strong problem-solving, troubleshooting and analysis skills
Good knowledge of Agile Scrum

MAST HAVE SKILLS

Databricks, PySpark, MS SQL, ADLS Gen 2, Unity Catalog

Job Responsibilities

Responsible for the design and implementation of key components in the system.
Takes ownership of features, leads design decisions
Peer-review the code and provide constructive feedback
Takes part in defining technical strategies and best practices for the team
Assists with backlog refinement and estimation at story level
Identifies and resolves bottlenecks in the development process (such as performance bottlenecks)
Solves complex tasks without supervision.

Department/Project Description

GlobalLogic is searching for a motivated, results-driven, and innovative engineer to join our project team at a dynamic startup specializing in pet insurance. Our client is a leading global holding company that is dedicated to developing an advanced pet insurance claims clearing solution designed to expedite and simplify the veterinary invoice reimbursement process for pet owners.
You will be working on a cutting-edge system built from scratch, leveraging Azure cloud services and adopting a low-code paradigm. The project adheres to industry best practices in quality assurance and project management, aiming to deliver exceptional results.
We are looking for an engineer who thrives in collaborative, supportive environments and is passionate about making a meaningful impact on people's lives. If you are enthusiastic about building innovative solutions and contributing to a cause that matters, this role could be an excellent fit for you.

We’re looking for a motivated Junior Full-Stack Developer with a strong technical foundation and a desire to grow in a fast-paced team.

Location: Warsaw (Hybrid — 50% remote, 50% in-office)
Note: This position is open to Ukrainian nationals currently based in Warsaw.

What we offer:

• Starting salary: $750/month
• Regular reviews: every 3 months (with growth opportunities)
• Work format: hybrid — partial remote, partial office
• Mentorship, support, and real production tasks

• A friendly, collaborative team environment

   

What we expect:

Strong knowledge of:

• Next.js
• Websockets
• PostgreSQL
• Redis
• Docker
• Server-Sent Events (SSE)

Nice to have:

• MongoDB
• CI/CD tools
• AWS
   

What you’ll do:

• Work on both frontend and backend tasks
• Collaborate with the team to design and implement features
• Help maintain and optimize infrastructure
• Communicate actively with team leads and report progress
• Learn, grow, and bring your energy into real projects

Ready to grow with us?
Apply now and become part of a team where your skills will grow fast — and your work will matter.

We are currently on the lookout for a talented individual to join our team as an Junior Affiliate Manager. As an Affiliate Manager at True Group, you will play a crucial role in ensuring the success of our partner program.

Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• Proactively identify and generate new leads (SEO sites, Twitch/Kick channels etc) for Affiliate team
• Conduct market research to identify potential leads
• Maintain and update a comprehensive database of leads
• Ensuring follow-up on all potential leads until lead answer to start negotiations
• Provide regular reports on lead generation activities, including the status of leads, conversion rates, and areas for improvement
• Assist Affiliate Managers by request

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• More than 1 year of experience with foreign partners or 6+ months of experience as Junior Affiliate Manager working with partners in iGaming;
• Upper-Intermediate+ level of English. Need to communicate in EN with your colleagues.
• Understanding of RevShare/CPA, Hybrid commission models and player value metrics (FTDs, NGR, LTV, etc.)
• Desire to develop in Crypto iGaming niche.
• Experience of using affiliate tracking software and analytics tools.
• Ability to multitask and be results oriented

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'

Want to be part of an EdTech project that transforms teenagers' lives? UA-Teens is looking for a recruiter to join our team!

As a recruiter on our team, you will play a crucial role in identifying and attracting candidates who share our vision of empowering young people.

Responsibilities:

• Sourcing and attracting candidates
• Conducting interviews and candidate evaluation
• Collaboration with department Team Leads
• Exploring alternative sourcing channels

Soft skills:

• Analytical thinking: Ability to evaluate information and select the most suitable candidates
• Attention to detail: Observing details when reviewing resumes and during interviews
• Critical thinking: Ability to analyze various factors and make informed decisions

Hard skills:

• Basic knowledge of recruiting platforms: Ability to work with key sources for candidate sourcing
• Resume and vacancy management: Ability to post, edit, and screen resumes
• Basics of recruiting: Understanding the key stages of the recruiting process and candidate selection

The stages of the recruiting process:

1. Technical task.

2. HR Interview.

Throughout the entire onboarding period, the HR manager will support the recruiter at each stage of the recruiting process.

Terms of Cooperation:

• Part-time job
• Hybrid work
• Flexible working hours
• Official employment through FOP
• Salary: 200-250$ in the adaptation period (based on the interview results)
• Salary review after the adaptation period based on the KPI

If you are ready to join our team, please send your resume and cover letter. We are looking forward to your application!

Please submit your application on our website, via telegram, email or call us.

Learn more about us on our website: https://lviv.uateens.org/

Our location - Shevchenko Street, 120, Lviv

📍Inside Sales Manager (Web3)

 Company: https://coinband.io/
 Industry: Web3 Marketing (crypto, blockchain, DeFi, NFT).
 Work format: Remote.

📈 What We Do:

▪️ we build sharp marketing strategies;
▪️ we execute them with tools like PPC, SEO, SMM, KOLs & PR, Community building & management.

🎯 What You'll Be Doing:

 ▪️ selling our agency’s top-tier marketing services (PPC, SEO, SMM, KOLs & PR, Community building & more);
▪️ leading deals from the first conversation to the final “let’s go” — no cold outreach, just warm inbound leads;
▪️ running structured discovery calls using BANT/ICP — short, sharp and value-first;
▪️ turning leads into revenue with custom, client-specific offers;
▪️ collaborating with marketers to craft irresistible proposals;
▪️ presenting with confidence, clarity, and purpose;
▪️ managing complex deals — budgets, deadlines, and multiple decision-makers;
▪️ keeping PipeDrive squeaky clean (no deal left behind!);
▪️ ensuring smooth handoffs to the project team — no “oops, we forgot to mention…”

🧠 You’re a Great Fit If You:

▪️ speak fluent English (C1+), and feel confident on calls, in chats, and during live demos;
▪️ have high empathy and know how to uncover real client needs;
▪️ have B2B experience in Web3, blockchain, DeFi, IT, SaaS or Digital Marketing — or at least aren’t afraid of crypto;
▪️ know how to write and sell custom offers (no templates here);
▪️ are friends with CRM and aren’t scared of routine — reports, processes, discipline are part of your DNA.

⭐️ Bonus Points for:

▪️ selling marketing or creative services — especially in Web3;
▪️ knowing what a token launch or community growth campaign looks like;
▪️ working at a Web3 product or crypto-native agency;
▪️ managing deals between $10K–$100K+ with full-cycle closings.

💸 What You’ll Get:

▪️ strong compensation — fixed + transparent bonus system;
▪️ an A-player team led by true sales pros;
▪️ remote-first or Warsaw office — your lifestyle, your call;
▪️ career boost: your results = your growth. More deals = more ownership;
▪️ real impact — work directly with Web3 founders on game-changing projects;
▪️ zero bureaucracy: full ownership, clarity, and room to grow.

👀 Hiring Process:

1. Interview with our recruiter.
2. Interview with the Team Lead.
3. Offer!

🔍 Tired of selling hot air? Ready to sell a truly great Web3 service?
📬 Send your CV — let’s grow this together!

QATestLab is an international provider of independent testing services with over 20 years of experience supporting quality assurance across various industries, including e-commerce, banking, healthcare, gaming, media, and telecommunications. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

Our client — a leading fintech company specializing in cryptocurrency and AI/ML-driven solutions — is growing its team and looking for motivated professionals to be part of their next chapter of innovation.

To support effective collaboration across teams, we are looking for candidates who are based in GMT+7 or GMT+8 time zones — such as the Philippines, Indonesia, Bali, Malaysia, Thailand, or Vietnam — or those who are planning to relocate to one of these locations in the near future.

If you’re passionate about the world of crypto, curious about how to work effectively with AI technologies, and ready to take the next big step in your career, this could be the opportunity you’ve been waiting for!

Our expectations:

• At least 1 years of hands-on experience in web application testing
• English at Upper-Intermediate level for effective communication with clients and colleagues
• Knowledge of tools for testing web applications
• Experience collaborating with development and testing teams
• Understanding of software development processes (SDLC, STLC)
• Theoretical knowledge of AI/ML testing is needed, experience with these projects would be an advantage
• Theoretical knowledge in the field of Cryptocurrency

• Experience working with CRMs (HubSpot preferred)

   

Key responsibilities:

• Conducting comprehensive testing of web applications
• Actively participating in product development and improvement
• Performing internal team tasks
• Effective communication with clients

• Creating and updating test documentation

   

We offer:

• Collaboration with a stable company (20+ years in the market) with established processes and a positive team atmosphere
• A team of experts ready to assist and share knowledge
• Support from a mentor during and after the probation period
• Professional development through workshops and seminars
• Opportunity to improve your English in corporate courses tailored to the specifics of the IT industry
• 100% sick leave compensation, 18 days off
• Developed corporate culture, loyalty, and assistance programs

Send your resume and become a part of QATestLab!

About us

CQG, Inc. was founded more than 40 years ago in the United States. We are one of the world leaders in the delivery of market data and financial information, analysis technologies and stock trading. More than 500 people work in 15 offices around the world — from Denver and Chicago to Sydney and Singapore.

We’re looking for our best C++ Developer in Slovenia with experience in backend development and excited about growing as a professional.

REQUIREMENTS:

• Over 3 years of C++ development , design or equivalent combination of education, skills and experience
• Bachelor’s/Master’s degree or equivalent in Computer Science or a related discipline
• Experience with STL (Boost and similar libraries)
• Working knowledge of OOP, design patterns, classical algorithms and data structures
• Good understanding of multithreading programming and networking
• Knowledge of memory dumps analysis is an advantage
• Knowledge of various processes and methods of software development
• Demonstrated record of delivering high quality software products to market
• Practical knowledge of Windows platform
• Strong problem-solving skills and ability to develop those skills
• Desire to learn new technologies

Will be a plus:

• Working knowledge of SQL
• Experience with Linux
• Knowledge in the area of exchanges and electronic trading

RESPONSIBILITIES:

• Gather and produce requirements and designs
• Write production quality and test code for the required product according to provided requirements; support the legacy code
• Accurately plan software development activities and follow established processes
• Share knowledge, listen and hear team members’ view points and provide fair evaluation of different opinions
• Communicate effectively with management and team members, be enthusiastic to contribute to the team and make a difference
• Keep commitments and deadlines

WE OFFER:

CQG provides a variety of benefits to enhance your personal and financial well-being. Employees and eligible dependents may participate in the following:

• Career and professional opportunities
• Competitive salary
• Medical insurance
• Slovenian classes
• Flexible vacation schedule and paid sick leave days
• Team buildings, meetings with colleagues from other offices, conferences, and much more

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products for the iGaming industry. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Business Analyst to join our team!

Requirements:

- 3-4 years of experience as a Business Analyst in IT;
- Experience in describing requirements using different formats (BRD/V&S, User Stories, Use Cases etc.);
- Experience in modelling/visualizing of requirements (Mockups, BPMN, UML etc.);
- Good understanding of the Software Development Life Cycle (SDLC);
- Strong analytical and problem-solving skills to understand complex business processes, identify issues, and propose effective solutions;
- Ability to think on different levels of abstractions or perspectives (business/architecture/user/tech etc.);
- Excellent written and verbal communication skills to collaborate with business stakeholders and the development team;
- Flexible and open-minded attitude, willing to learn and enhance skill set;
- Self-starter with a proactive approach to identifying issues and finding solutions;
- English (B1+), proficiency in Russian or Ukrainian.

Will be plus:
- Experience in iGaming industry;
- Basic knowledge of Figma and UX/UI principles;
- Technical background.

Responsibilities:

- Requirements elicitation and approval with key business stakeholders, consulting them on opportunities and risks;
- Requirements documentation in a format of specifications, mockups, user stories, use cases, etc.;
- Presentation of the requirements to the team (back-end, front-end, QAs), their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team;
- Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. Use this knowledge to identify opportunities and threats for new requirements;
- Sharing of knowledge and information with other departments of the company for the expansion and usage of advanced approaches and technologies.

Benefits:
🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Kyiv, Warsaw, Limassol, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;
🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

Sybarite Jewellery is looking for a creative and talented 3D Jewellery Designer to join our team.

Responsibilities:
• Create high-quality 3D models of jewellery pieces.
• Develop technical assembly drawings for jewellery production.
• Prepare technical specifications for jewellers.
• Prepare models for further production.
• Solve complex engineering challenges in the field of jewellery art.
• Collaborate with the team to develop unique design solutions.

Requirements:
• Experience working with 3D modeling software such as Matrix, Rhinoceros, Magics, etc.
• A portfolio showcasing your experience in jewellery design.
• Ability to work in a team and share ideas openly.
• English proficiency at an upper-intermediate level or higher, and fluency in Russian (Sybarite Jewellery is an international team).

Personal Qualities:
The ideal candidate is a dynamic and skilled professional with a vivid imagination and keen attention to detail. We are looking for someone who creates jewellery with high levels of professionalism and creativity. You should be honest, respectful of others’ ideas, and ready to actively engage in discussions and offer suggestions.

We value curiosity, diligence, and optimism. A successful candidate is well-organized, manages time effectively, meets deadlines, and is committed to continuous improvement.

How to Apply:
If you meet our requirements and would like to become part of our team, please send your resume and portfolio. Alternatively, you can submit your application here. Please note that we can only consider candidates who provide a portfolio.

We look forward to getting to know you,
The Sybarite Jewellery Team

Position: Support Engineer 

Location: Remote (European Time Zone 🌍, Non-US)
Language: Fluent in English 🇬🇧
 

Key Responsibilities:

• Provide technical support to customers using Massive’s residential proxies for web scraping and data collection 🛠️🌐.
• Assist clients with proxy setup, troubleshooting, and optimizing their web scraping workflows using tools like Scrapy, Puppeteer, Playwright, and Selenium 💻🤖.
• Diagnose and resolve proxy-related issues, such as IP rotation, geo-targeting, rate-limiting, CAPTCHA solving, and request handling 📈.
• Collaborate with product and engineering teams to provide feedback and improve the Massive proxy platform based on customer needs 🤝🎯.
• Develop and maintain help articles, FAQ sections, and other resources to streamline the support process 📚.
• Provide ongoing customer success and best practice advice to help clients scale their data collection efforts 🚀.
• Write technical blog posts to share best practices, tutorials, and troubleshooting guides for web scraping and proxy usage ✍️💡.
• Run tests for technical blog articles, ensuring the solutions and techniques shared are effective and up-to-date 🔬📝.
• Monitor client satisfaction and proactively follow up to ensure issues are resolved and clients are maximizing their usage 🌟.
   

Skills & Qualities:
 

• 2+ years of experience in web scraping and working with proxy networks 🧑‍💻.
• Strong understanding of web scraping tools (e.g., Scrapy, Puppeteer, Selenium, BeautifulSoup) and HTTP protocols 🌍.
• Problem-solving mindset with the ability to troubleshoot and resolve technical issues quickly 🔧💡.
• Excellent communication skills — able to explain complex technical concepts clearly and concisely 💬🤝.
• Customer-centric attitude, focused on delivering top-tier support and building long-term relationships 📈.
• Self-motivated, proactive, and able to work independently in a remote environment ⚡💻.
• Experience writing technical blogs or knowledge base articles is a plus ✍️.
• Test execution skills, with a focus on ensuring content accuracy and relevance 🔬.
• Familiarity with residential proxies and experience in proxy-related roles is a plus 🛠️.
   

About Massive
 

At Massive, we provide a 100% ethically-sourced residential proxy network designed to scale your data collection with market-leading performance and pricing. Join us in helping clients across the globe unlock their web data potential!