Jobs at Djinni

Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).
 

Requirements

We’re looking for a hands-on Solution Architect to join our team and work on several projects under one Program.

– Degree in Computer Science, Electrical/Mechanical Engineering or a related subject. It will be important for you to dive into the product domain.

– Experience as a hands-on architect for at least 2-3 years. 

– Hands-on experience in designing and developing applications. We’re specifically looking for people who are capable of designing an application, pitching a design to a client team, making a case for it, supporting it with needed artifacts (PowerPoint, diagrams, PoCs), and not only working as a lead developer on steroids.
– Excellent with Cloud and Microservices Architecture. Preferably you hold certification in Azure (AWS is fine, but we’ll work with Azure)

– Still, we expect you to write some code and be hands-on with the products you’re going to work with. So proficiency in C# is important. Additionally, it is important that you bring technical excellence processes to the team and establish code review, quality and testing practices.

– You will need to speak with architects on the client side, so you should not be afraid of preparing powerpoint slides, documents and then presenting them to the client. 

– There will be some business trips (mostly around Europe)
– Experience in manufacturing, energy, and industrial domains will be a plus
 

Job responsibilities

Your primary goal will be building high-performing, scalable, enterprise-grade applications. Successful candidates will be a part of a talented software team that works on mission-critical applications.

– Team leadership and architecture alignment for multiple teams.

– Transforming business requirements to solutions and then working with software teams to transform them into technical requirements

– Maintaining solution architecture, ensuring it is aligned with enterprise architecture; align with other technical stakeholders

– Work on the development side (±25%) to stay hands-on and actually understand what is happenning

– Work closely with Senior Managers, QA Leads, Lead BAs to improve practices and processes on the Program.

About:

We are looking for a skilled and passionate Web Developer to join our team. If you have

experience working with HTML, JavaScript, PHP, and integrating with backend APIs, we'd

love to hear from you!
 

Key Responsibilities:

● Develop and maintain interactive, responsive, and user-friendly web applications using HTML, CSS, and JavaScript.

● Write clean, efficient, and maintainable PHP code for server-side logic and

integration.

● Make HTTP requests to backend APIs and handle responses for data processing on the frontend.

● Collaborate with cross-functional teams to design, develop, and deploy web-based

solutions.

● Ensure web applications are optimized for maximum speed, scalability, and performance.

● Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.

● Participate in code reviews to ensure the quality of the codebase.

● Stay up-to-date with emerging web development trends, technologies, and best practices.
 

Required Skills and Qualifications:

● Strong proficiency in HTML, CSS, and JavaScript.

● Experience working with PHP and integrating it with front-end technologies.

● Solid understanding of HTTP protocols, RESTful API consumption, and handling API responses.

● Ability to write clean, well-documented, and efficient code.

● Familiarity with version control systems like Git.

● Strong problem-solving skills and attention to detail.

● Good communication skills and the ability to work well in a collaborative team environment.
 

Preferred Qualifications:

● Experience with JavaScript frameworks such as React or Next.

● Knowledge of modern web development tools, such as build systems and package managers (e.g., Webpack, npm).

● Familiarity with database management (MySQL, PostgreSQL, or similar).

● Understanding of basic security principles and best practices in web development.

We’re looking for a Backend Developer with strong experience in Node.js and TypeScript to join our forward-thinking team 🚀.

You’ll be working on scalable backend services for web apps in fintech, crypto, and e-commerce, collaborating with a solid frontend setup already in place. If you’re passionate about clean architecture, performance, and backend logic — let’s talk.

🛠️ Key Responsibilities:

🔹 Build and maintain backend services using Node.js (v22+) and TypeScript

🔹 Work with Nitro (h3) – the same engine behind Nuxt 3’s server layer

🔹 Use zod for validation and schema definitions

🔹 Build efficient database logic using drizzle

🔹 Integrate external APIs, SDKs (e.g. KuCoin, Bybit, payment gateways)

🔹 Manage background jobs using BullMQ

🔹 Work with Redis for queues and caching

🔹 Collaborate with frontend developers, designers, and product managers

🔹 Write scalable, testable, and well-documented code

📋 Requirements:

🔹 Solid experience with Node.js and TypeScript

🔹 Familiarity with Express.js or similar frameworks (Nest, Fastify, etc.)

🔹 Understanding of REST APIs, HTTP, and web server architecture

🔹 Experience working with relational databases and query builders/ORMs (drizzle or similar)

🔹 Knowledge of zod or other schema validation libraries

🔹 Experience with Redis and background job queues (BullMQ or similar)

🔹 Clean code practices and understanding of modular backend architecture

🔹 Ability to work independently and proactively suggest improvements

✨ Nice-to-Haves:

🔹 Experience with API integrations and working with third-party SDKs

🔹 Familiarity with cryptocurrency exchanges and blockchain infrastructure

🔹 Understanding of authentication flows and secure backend development

🔹 Comfort with full-stack communication (e.g. working with frontend teammates using Nuxt)

🔹 Experience writing unit/integration tests

🌱 Why Join Us?

🔹 Collaborative Team Culture – work with people who care about code and outcomes

🔹 Backend-Centric Role – focus on logic, scalability, and performance

🔹 Modern Stack – no legacy, no chaos — just clean TypeScript and smart tooling

🔹 Real Ownership – contribute to architectural decisions, influence how systems are built

🔹 Growth-Oriented Environment – you grow, we grow

🔹 Fintech/Crypto Projects – challenging, fast-moving, and rewarding

At FuturiX Solutions, we’re building modern, well-structured backend systems that power high-impact products. If you’re confident with Node.js and want to work with a team that values quality — apply now and build something meaningful with us. 🌐

The client is seeking an experienced Data Engineer to build and migrate data solutions to Google Cloud Platform (GCP) in support of data analytics and ML/AI initiatives.

Key responsibilities:

• Develop data products on GCP using BigQuery and DBT
• Integrate data from multiple sources using Python and Cloud Functions
• Orchestrate pipelines with Terraform and Cloud Workflows
• Collaborate with Solution Architects, Data Scientists, and Software Engineers

Tech stack:
GCP (BigQuery, Cloud Functions, Cloud Workflows), DBT, Python, Terraform, Git

Requirements:
Ability to work independently and within cross-functional teams; 
Strong hands-on experience;
English: Upper Intermediate or higher

Nice to have:
Experience with OLAP cubes and PowerBI

We are seeking a detail-oriented and passionate Content Editor & Quality Control professional to join our video content team. The role is perfect for individuals who enjoy working with video content and are available to work flexible shifts (up to 5 shifts per week). This position is ideal for students.

Job Details:

● Location: 100% Remote

● Shifts: Flexible – work available during day, evening, weekends, and night shifts (everyone works night shifts)

Job Requirements:

● Flexibility with work hours (including evening, weekends, and night shifts)

● Ability to multitask and maintain strong attention to detail

● Fluency in English

● Experience in content editing and quality control, preferably in video content

● Strong creativity and analytical thinking skills

● Excellent aesthetic sense and attention to visual detail

This is a remote position, so candidates must be self-driven and capable of managing time effectively in a flexible work environment.

Description: 

We're looking for a designer-first creative professional who is confident working with data, understands the language of analytics, and thrives at the intersection of visual communication, data storytelling, and AI-enhanced design tools. This role is for designers who are not afraid of spreadsheets, who ask questions of data, and who can translate complex insights into intuitive visual formats.

Responsibilities: 

1. Design engaging, insightful visualizations based on structured and unstructured data
2. Work closely with data scientists, analysts, and engineers to translate raw data into visual narratives
3. Use modern AI-powered tools (e.g. Figma AI, Midjourney, ChatGPT, Flourish) to enhance design workflows
4. Create prototypes, dashboards, and UX components for data-heavy digital products
5. Advocate for clarity, usability, and accessibility in visual communication
6. Continuously iterate and refine visuals based on data updates and stakeholder feedback

Good to have:

1. Strong portfolio demonstrating data visualization, UX/UI, or information design
2. Familiarity with data concepts (e.g., trends, distributions, dimensions, outliers)
3. Experience with design tools enhanced by AI and automation
4. Ability to understand and ask the right questions about datasets
5. Strong communication and collaboration skills across disciplines
6. Bonus: Experience in designing for analytics platforms, dashboards, or reporting tools
7. Master or higher degree in Physics, Mathematics, Statistics, Quantitative Finance, Computer Science, or another quantitative field.
8. Strong problem-solving skills with an emphasis on research product development.
9. Experience working with and creating data architectures.
10. Experience with a variety of machine learning and deep learning techniques and understanding of their limitations.
11. Advanced knowledge of Python (SciPy, NumPy, Pandas, TensorFlow), and 1 year of experience in advanced NLP algorithms is a huge plus.
12. Good written and verbal English for coordinating across teams and reports preparation.
13. Desire to know more about new technologies and research prospective markets.
14. Develop and implement advanced machine learning models and statistical algorithms to solve business problems and improve decision-making.
15. Perform exploratory data analysis to identify trends, patterns, and opportunities within large datasets.
16. Collaborate with stakeholders to understand business objectives and translate them into data-driven solutions.
17. Mentor and guide junior data scientists and data analysts, fostering a culture of continuous learning and innovation.
18. Developing processes and tools to cross-validate data.
19. Database management (create automated tools for data structuring, including data cleansing and validation)
20. Development of algorithms for natural language processing
21. Testing and improving existing algorithms
22. Developing custom data models and forecasting algorithms and their validation.
23. Working with advanced data visualization tools, including Chat-GPT Code Interpreter, Power BI, and in-house development tools.
24. Work closely with other teams to monitor the quality of models implementation for commercial use.
25. Documentation and reports preparation for clients and management.
26. Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
27. Implement data preparation and feature engineering pipelines for the models
28. Plan and implement algorithms for predictive modeling.
29. Provide continuous improvement of models in production

Female Athlete Insight & Outreach Lead

Location: Remote | Type:Part-Time or Contract | Start: Immediate

 QIRIN is building the world’s first performance OS for female athletes - optimized for their physiology, hormonal cycles, and long-term healthspan. We're not guessing what they need - we're going directly to the source.

We’re hiring an “Athlete Insight & Outreach Lead” to onboard 50–100 female athletes into our early-stage, invite-only community — with one goal: uncover their deepest challenges, unmet needs, and overlooked pain points. You’ll lead strategic social media outreach, personal follow-ups, and high-trust onboarding to build QIRIN’s early athlete brain trust.

Your Mission

→ Onboard 50–100 high-potential female athletes into QIRIN’s private insight community

→ Extract honest, clear, actionable insight from every athlete you bring in

→ Build trust, spark connection, and make every athlete feel heard

---

What You’ll Do

1. High-Converting Athlete Outreach

* Identify and message female athletes via Instagram, LinkedIn, TikTok, and referrals

* Create DMs, voice notes, comments, and follow-ups that get genuine replies

* Book 1:1 discovery calls or directly onboard into QIRIN’s insight community (Slack, Geneva, Circle)

* Track outreach and conversion metrics — optimize weekly

2. Onboard & Engage Athletes in a Safe Community

* Personally onboard athletes with warmth, clarity, and purpose

* Post lightweight prompts, voice notes, and questions to get athletes sharing their reality

* Facilitate trust and vulnerability — including anonymous sharing options

* Identify common themes and emerging problems across athlete types

3. Deliver Actionable Product Insights

* Listen closely to what athletes say - and what they don’t

* Tag and organize recurring pain points and quote snippets

* Deliver weekly insight highlights to the founder and product team

* No long reports — just clear, athlete-powered direction

You’re a Fit If You:

* Have experience in “outreach, brand ambassador recruiting, athlete engagement, or social growth”

* Are active on Instagram, TikTok, or LinkedIn, and confident sliding into DMs

* Can write messages that feel warm, clear, and personal — no spam

* Are deeply curious, empathetic, and passionate about women’s performance

* Bonus: You’ve worked in sports, health tech, coaching, or athlete-centered communities

We Want Evidence

To apply, include “proof of previous outreach or community success”, such as:

* Athletes onboarded (with numbers)

* DMs/campaigns that converted

* Community participation/engagement examples

* Social content or voice that got traction

What You’ll Get

* Paid freelance or part-time contract (hourly or fixed, based on goals)

* Bonus for each athlete onboarded and insights delivered

* Work directly with the founder and shape product decisions

* Potential to grow into “Head of Athlete Insight, Community, or Growth”

How to Apply

Send us:

* CV / Cover letter ( Who you are ) + link to your IG, TikTok, and/ or LinkedIn

* A DM you’d send to a female athlete to invite her to QIRIN

* A short story about how you turned outreach into traction

* Proof of success - metrics, screenshots, campaign examples

• Infrastructure as Code (IaC) & Automation
  • Design, implement, and manage AWS infrastructure using Terraform
  • Automate provisioning and configuration management with Ansible
  • Maintain idempotent & reusable IaC code for environments (dev, staging, prod)
  • Implement infrastructure changes via GitOps workflows (PRs & approvals)
  • Optimize cloud resources for cost vs. performance balance
• Cloud & Server Management (AWS)
• Infrastructure as Code (IaC) & Automation
  • Design, implement, and manage AWS infrastructure using Terraform
  • Automate provisioning and configuration management with Ansible
  • Maintain idempotent & reusable IaC code for environments (dev, staging, prod)
  • Implement infrastructure changes via GitOps workflows (PRs & approvals)
  • Optimize cloud resources for cost vs. performance balance
• Cloud & Server Management (AWS)
  • Set up and maintain EC2, EKS, DynamoDB, RDS (PostgreSQL), S3, VPC, IAM, Route53
  • Design secure networking (VPC, Subnets, Security Groups, VPN, Route53)
  • Manage IAM roles, permissions, policies with least privilege principle
  • Optimize AWS resources for cost-efficiency (rightsizing, auto-scaling, reserved instances, saving plans)
• CI/CD Pipelines
  • Design and maintain CI/CD pipelines using GitLab CI/Jenkins
  • Ensure zero-downtime deployments
• Database & Messaging System Management
  • Deploy, configure, and optimize RDS PostgreSQL & DynamoDB
  • Implement backups and failover strategies
  • Fine-tune database query performance, caching, and connection pooling
  • Manage RabbitMQ clusters, queues, and message durability
• Monitoring & Observability
  • Set up and manage Prometheus, Grafana, and Loki for monitoring & logging
  • Create dashboards & alerts for system health, performance, and failures
  • Use distributed tracing tools (e.g., OpenTelemetry) for debugging
• Security & Compliance Best Practices
  • Implement IAM best practices (least privilege, MFA, role-based access control)
  • Enforce network security (VPC isolation, security groups, WAF, private endpoints)
  • Manage secrets & sensitive data securely via AWS Secrets Manager
  • Ensure automated security patching for OS and dependencies
  • Regularly conduct security audits, vulnerability scans, and compliance checks
• Backup & Disaster Recovery
  • Set up automated backups for databases & critical systems
  • Implement disaster recovery plan according to   RPO (Recovery Point Objective) and RTO (Recovery Time Objective)
  • Test disaster recovery plans with periodic simulations

Hi there!

We’re launching a new construction-focused startup in mid-May, targeting the Miami market, and we’re looking for a Sales/Dispatcher to join us from day one.
This is a great opportunity to become part of a growing project, work directly with US-based clients, and help shape smooth, efficient communication between clients and field teams. What you’ll do:
 

• Quickly respond to incoming client requests;
• Call customers to clarify details (e.g. kitchen or bathroom renovation, painting, small handyman tasks, etc.);
• Coordinate and schedule onsite visits with technicians;
• Help move deals forward and support the sales process;
• Track results — KPI bonuses included.

 Requirements:
 

• Upper-Intermediate+ English (you’ll be speaking with US clients daily);
• Strong communication skills and ability to build trust fast;
• Experience in sales, dispatch, or customer support — a big plus;
• Proactivity, responsibility, and the ability to multitask.

 What we offer:
 

• KPI-based bonuses;
• Remote work with a 5/2 schedule (Miami time zone);
• A management style free from micromanagement and bureaucracy;
• Paid vacation and sick leave;
• Opportunity to grow into a management role as the team expands;
• Part-time to start is possible, with a move to full-time as the project grows;
• A chance to join a startup at the ground level and grow with it.

Hello👋 
We are Netrocket, a digital agency with over 10 years of experience helping businesses grow online 🚀.
We’ve worked with clients from 20+ countries across different industries, from e-commerce and SaaS to IT products and startups.

Today, we are fully focused on one niche - local service businesses in the US like HVAC, Roofing, Moving, and more.
These companies want clear, measurable results and long-term growth, and that’s exactly what we deliver 📈.

We’re growing fast and looking for a strong Sales Team Lead to take ownership of our sales operations, lead the team, and help scale our impact in this exciting market 💼🔥.
 

You are our ideal candidate if:

• You have 3+ years of experience in a similar position (Sales Team Lead / Head of Sales Operations / BDM Lead);
• You understand the basic tools of Internet marketing (SEO, PPC, etc.);
• You have experience managing a sales team and are ready to take ownership of internal team processes.
• You know how to build a productive routine for yourself and the team.
• You are interested in how the digital marketing market is changing and want to apply new sales approaches together with your team.
• You are a true team player — responsible, empathetic, and able to maintain a balance between your department and others.
• You thrive when the team works with clarity, coordination, and purpose, and you know how to support and grow that.
• You are proactive and initiative — you don’t wait for the work to come to you, you find it and lead it;
• You speak English at the Upper-Intermediate+ level.
   

What we expect from you:

• You will take over the operational processes of the sales department, freeing up the CEO from involvement in day-to-day activities.
• You will support and develop the outbound sales direction with the current team members.
• You will help organize the sales workflow so that the team works effectively and with minimal friction.
• You will monitor team efficiency and process consistency.
• You will onboard new sales team members and support their development in digital services (SEO, PPC, etc.);
• You will be the main communication bridge between the sales team and the CEO, and collaborate closely with other departments like Delivery.
• you will be ready to step in on sales calls as a backup if needed (for example, during vacations or sick leaves);
• You will help maintain a positive team atmosphere and ensure communication stays clear, structured, and human.
   

With us, you will get:

• exciting projects and the opportunity for continuous development;
• management without micromanagement or bureaucracy;
• a team that loves what they do and is always ready to help;
• salary pegged to the USD exchange rate;
• paid vacation and sick leave;
• an extra day off for your birthday and days off for public holidays;

• informal meetings, corporate events, and conferences with the best professionals in our field;

   

We are waiting for you in our #netrocketeam🤗

Job Description

We are looking for a Lead Java Developer with at least 5-6 years of commercial experience in development of Java enterprise applications.

Important to have:
• Java 8+ (core, lambdas, stream, collections, concurrency);
• Good OOP (SOLID principles);
• Experience with Spring Boot;
• Understanding of multithreading, concurrency issues, asynchronous vs parallel execution;
• Understanding of asynchronous programming, blocking vs nonblocking execution;
• Strong understanding of Microservices, API testing, working with Postman;
• Hands-on experience of working with REST;
• Experience with AWS services would be highly beneficial (Lambda, S3, SQS, SNS, DynamoDB, Aurora);
• Troubleshooting skills (application monitoring, debugging, profiling);
• Git;
• Strong English for daily communication with client's experts and team members located across the Globe.
• Experience with mentoring and/or leading team

Good to have:
• Experience with GitLab;
• Experience with ProjectReactor, RxJava or other Java reactive libraries;
• Experience with performance testing (JMeter);
• Knowledge of modern security mechanisms and authentication types is an advantage
• Experience working with Scrum, Scrumban, Agile methodology;

Ability to work from Krakow office at least 50% of the time.
 

Job Responsibilities

• Extending the current microservices and creating new services for an existing solution;
• Preparing the technical documentation;
• Participating in client meetings to understand business and user requirements and estimate tasks;
• Collaborating closely with other engineers, product owners and testers to identify and solve challenging problems;
• Taking part in defect investigation, bug fixing,and  troubleshooting;
• Leading the Development team (6-7 members) in Krakow location, supporting an Architect from the client side.
 

Department/Project Description

Our client is a well-known brand in the construction domain. They have offices all around the world and a great technical team. You'll become a part of the existing team of 15 developers working on the RESTful microservices and will collaborate with Product Owners, Business Analysts and other team members.

We’re seeking for experienced developer to join our mobile development team.

Requirements:

- React Native

- Redux

- TypeScript

- Git

- Cursor or Copilot

- React or Next.js experience(optional)

- English knowledge(B1 and higher)

What we offer:

- Remote work

- Competitive salary($750-$1500)

- Mentorship

- Flexible schedule and work-life balance

• SAP PP/MM/SD, Business Process Optimization, Manufacturing & Logistics

Requirements

Position Name: Senior SAP Project Manager / Supply Chain Expert
Level: Senior
Hard skills requirements (including years):

• 5-8+ years of experience in SAP S/4HANA implementations and consulting.
• Proven expertise in business process optimization across manufacturing and supply chain
• Strong hands-on knowledge of SAP configuration, rollout, and support
• Deep understanding of manufacturing execution processes and logistics workflows
• Experience leading SAP S/4HANA transformation or similar migration projects
• Familiarity with data migration, system integration, and UAT

Soft skills requirements:

• Excellent problem-solving abilities and attention to detail.
• Clear, concise communication, both verbal and written.
• Ability to drive projects independently with a hands-on, pragmatic approach.
• Adaptability in fast-paced and high-responsibility environments.

Office/Remote: Remote
Responsibilities:

• Implementation and optimization of SAP PP/MM/SD modules
• Identify inefficiencies in current supply chain processes and develop SAP-based solutions
• Coordinate across business and technical teams to ensure alignment
• Ensure timely delivery of milestones across the SAP lifecycle
• Support change management, training, and post-go-live stabilization

Both English and German is a must. German should be Upper-Fluent

For 15 years, Alty has reached the top lists of mobile and desktop application developers for fintech, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24 for Business, ZakazUA, EasyPay, Kashable, or Sfera Living System. We also have a partnership with Visa and Mastercard. Our clients are enterprises and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!
 

Key Responsibilities:

1. Structured Approach and Process Adoption:

— Apply a structured approach to all design work.

— Embrace and fully utilize the processes implemented by department heads.

2. Learning and Development:

— Fully understand and continually improve the overall design process for projects.

— Explore new technologies, trends, tools, and methodologies, implementing them in collaboration with the Head of Design and UX Directors.

— Clearly explain processes and mentor Senior Interface Designers working on your projects.

3. Project Leadership:

— Successfully manage medium-complexity projects and small teams, including working on high-profile projects.
— Utilize discovery frameworks effectively, including:

  — Business interviews

  — Competitor analysis

  — Local market research

  — Best practices overview

  — In-depth interviews

  — UX/UI review

  — User testing

— Efficiently manage the team’s time and resources within project constraints, ensuring adherence to project budgets and rate caps.

— Lead at least one Senior Interface Designer on each project, effectively delegating tasks among other designers.

— Foster strong, trust-based relationships with clients to encourage future collaboration.

— Ensure all design work meets world-class standards, using best practices and established design principles.

4. Design Execution:

— Ensure all design deliverables are technically proven and development-driven.

— Focus on creating business-oriented designs that effectively address business needs and goals.

— Guarantee that every design produced is consistent, follows guidelines, and is ready for client handoff.

— Inspire and motivate the team to deliver outstanding results, even in challenging projects, ensuring top-tier quality throughout.

Requirements:

— Proven experience leading design teams and managing medium-complexity projects.

— Expertise in discovery frameworks such as user research, competitor analysis, and best practices review.

— Strong client communication and relationship-building skills.

— Ability to mentor and guide Senior Interface Designers.

— A deep understanding of design best practices, technical design principles, and business-oriented approaches.

What we offer for you to succeed:

— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.

— We put a healthy work-life balance first.

— Caring for mental health — compensation of a psychologist.

— Speaking Club and English with a teacher.

— Decent compensation, taking into account inflation and taxes.

— Volunteer projects that help the state get closer to victory.

— A workplace with plenty of space for sitting up, laying down, and spending work or free time with pleasure: meals compensation; сozy kitchen providing tea, coffee, and snacks; gym space with a shower for recreation, fitness, and yoga; game, and chill zones. And you are more than welcome to bring your pets to the office.

— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, regular performance reviews, educational workshops, and team coaching.

— No tiresome bureaucracy. If you need something — just ask and get it.
 

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

Responsibilities: 

• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries. 
• Receiving, logging and managing calls from internal staff via telephone and email or other communication channels. 
• 1st and 2nd line customer support — troubleshooting of IT related problems from in-house software to hardware, such as mobile phones, Laptops, PCs and Printers. 
• Infrastructure support and maintenance — Active Directory, Office 356, Exchange Online, SharePoint Online, local area network. 
• Troubleshoot. 
• Maintain an inventory of IT assets and equipment. 
• Support of IT purchases. 
• Log all requests in the Service Desk Call Logging system. 
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. 
• Push all troubleshooters available towards solving successfully and in an ASAP manner all reported issues coming from customers. 
• Maintain a high degree of customer service for all support queries and adhere to all service management principles. 
• Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). 
• Publishing support documentation to assist staff with requests for information & provide staff training if required. 

• Arrange for external technical support where problems cannot be resolved in house. 

   

Requirements: 

• This is an on-site position based in Wrocław. We believe in the value of in-person collaboration, so working from the office will be an important part of your day-to-day experience in this role. 
• Strong skills with Windows Active Directory, Office 365 and SharePoint are mandatory. 
• Proven experience as a System Administrator, Network Administrator or similar role. 
• Experience with databases, networks (LAN, WAN), routers & switches. 
• Familiarity with various operating systems and platforms. 
• Excellent communication skills. 
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. 
• Intermediate level of English or higher, Polish (A2) is a plus. 

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves. 
• English lessons, gym; 
• Competitive salary level.