Yolo iGaming Team

We are seeking a proactive and detail-oriented Data Analyst to design, develop, and maintain interactive dashboards and reports that drive informed business decisions.

The key focus of this role is delivering impactful data visualizations while ensuring the accuracy, reliability, and timeliness of business analytics.

Key Responsibilities:

• Collecting and analyzing stakeholder requirements to transform data into actionable insights.
• Optimizing data models and DAX queries to improve performance.
• Collaborating with teams to gather, clean, and prepare data for analysis.
• Conducting quality checks to ensure data accuracy and consistency in reports.
• Monitoring and maintaining Power BI solutions to ensure their stability and performance.
• Documenting report logic, metadata, and processes for future use.

Requirements:

• Proficient in building vizualisations in tools like Tableau, Power BI, Looker etc.
• Fluent SQL and python knowleges
• Python: pandas, pyarrow
• Undesterding with to use AB testing
• Solid Data engineering and Data warehousing skills
• Building data pipelines using tools like Airflow, Kafka
• Experience with Data Warehouses and Data Lakes like Redshift, Snowflake, S3
• Data modelling skills (build data abstraction layers)

Our startup is an innovative sweepstakes casino platform focused on the US market. We strive to provide users with a unique gaming experience by combining gambling with interactive features and modern technologies. 

The product is an online slots casino where users can participate in prize draws, play a variety of games, and win real rewards. Our platform is built on the basis of advanced technologies and complies with all US laws.
 

Key Responsibilities:

• Content Management: Regularly update, create, and publish content on the website;
• Game Ranking: Organize and rank game content to enhance user experience;
• Offer Management: Configure and manage offers and promotions based on product manager directives;
• Content Optimization: Analyze and refine content to align with marketing strategies and attract the target audience;
• Team Collaboration: Work closely with product teams, designers, and marketers to coordinate content initiatives;
• Performance Monitoring: Track content and game performance, analyze metrics, and make necessary adjustments to improve results.

Requirements:

• Experience: 2+ years in content management or casino content management within the iGaming industry;
• Industry Knowledge: Understanding of gambling and gaming products.
• Content Management Skills: Experience with CMS (Content Management Systems) and content organization;
• Analytical Skills: Ability to analyze and optimize content performance;
• Communication Skills: Effective collaboration with teams and content providers.

We offer:

• Competitive salary commensurate with your experience and knowledge.
• Flexible work schedule and the ability to work remotely.
• Opportunities for learning and development: courses, trainings and conferences.
• Friendly working atmosphere and support from colleagues.
   

Hiring process:

1. Interview with a recruiter;

2. Technical interview with Head.

Key Responsibilities

• Build and manage the Customer Support department from the ground up.
• Hire, onboard, mentor, and develop the support team, including managing shifts.
• Develop and implement processes, procedures, and quality assurance frameworks.
• Oversee the team’s performance, ensuring alignment with KPIs (e.g., CSAT, other CS metrics).
• Manage support tools such as ZenDesk, FreshDesk, Live Chat, etc.
• Ensure the highest standards of customer service in a fast-paced, 24/7 environment.
• Collaborate with other departments to continuously improve customer experience.

Experience:

• 2+ years in a similar role within the iGaming industry, particularly in the online casino sector.
   

Skills & Competencies:

• Proven leadership and team management skills.
• Strong experience in hiring, onboarding, mentoring, and shift management.
• In-depth knowledge of customer service processes, procedures, and quality assurance frameworks.
• Proficiency with support tools (e.g., ZenDesk, FreshDesk, Live Chat).
• Strong problem-solving and crisis-management skills.
• Excellent communication and interpersonal skills.
• High emotional intelligence (EQ) for managing diverse customer bases.
• Adaptability to a fast-paced and dynamic operational environment.
   

Technical Knowledge:

• Familiarity with GSuite (Gmail, Drive, Calendar, etc.).
• Experience with CS tools (ZenDesk, FreshDesk, Live Chat, or similar).

We are looking for a User Acquisition Lead to drive growth and scale our paid marketing efforts. This is a lead role, starting in a hands-on capacity with a strong focus on execution. As the product scales, you will have the opportunity to build and lead a user acquisition team. This role is ideal for a performance-driven marketer who has deep expertise in Facebook Ads and is also comfortable managing campaigns across multiple channels, including TikTok, Snapchat, and Google Ads.

Responsibilities

• Develop and execute data-driven user acquisition strategies with a strong focus on Facebook Ads.
• Optimize campaigns to improve ROI, scale efficiently, and achieve business objectives.
• Test and analyze different creatives, audiences, and bidding strategies.
• Expand and manage acquisition efforts across TikTok, Snapchat, and Google Ads, ensuring a diversified approach.
• Continuously track and analyze performance metrics, implement A/B tests, and make data-backed decisions.
• Collaborate with creative teams to develop high-converting ad creatives and landing pages.
• Work closely with analytics teams to track attribution, LTV, and key funnel metrics.
• Stay up to date with the latest industry trends, algorithm changes, and best practices.

Requirements

• 3+ years of experience in performance marketing with web products. 
• Experience managing campaigns in Tier-1 markets (e.g., US, Canada, UK, Australia, and Western Europe).
• Proven ability to handle large budgets starting from $500,000+ per month.
• Proven track record of scaling paid acquisition campaigns and improving key performance metrics.
• Hands-on experience with Facebook ads (TikTok Ads, Snapchat Ads, and Google Ads would be a plus)
• Strong analytical skills and proficiency in tools like Tableau and Power BI.
• Solid understanding of attribution models, Conversion API, and UTM tracking to ensure accurate measurement and optimization of user acquisition efforts.
• Experience with A/B testing, audience segmentation, and creative optimization.
• Ability to interpret data, generate insights, and take action to optimize campaigns.
• Excellent communication skills and the ability to work cross-functionally.
• Prior experience in the dating or health & fitness industries is a strong plus.

Our startup is a sweepstakes casino platform focused on the US market. We strive to provide users with a unique gaming experience by combining gambling with interactive features and modern technologies. 

The product is an online slots casino where users can participate in prize draws, play a variety of games, and win real rewards. Our platform is built based on advanced technologies and complies with all US laws.

A Support Agent (Support Operator) is a specialist who communicates directly with clients via chats and emails.

Main Purpose of the Role:

• Providing high-quality service to ensure customer satisfaction while using our platform.

Key Requirements:

• Ability to learn quickly;
• Strong PC user skills;
• Fast and grammatically correct writing;
• Willingness to help;
• Customer focus and politeness;
• Stress resistance;
• Ability to work night shifts.
• Work Conditions:
• Standard schedule: 2/2 shifts, 12 hours each;
• Fully remote work;
• The agent must ensure a stable internet connection and have a PC that meets modern technical requirements.

Responsibilities:

• Develop a gaming platform based on a microservice infrastructure using NodeJS from scratch
• Maintain the legacy platform written and migrate functionality to a new platform
• Participate in automating the CI/CD process
• Communicate with 3'd party providers to integrate external APIs and payment solutions
• Collaborate with DevOps and security teams to ensure system stability

Background:

• 5+ years of total backend software development experience
• Proficiency in JavaScript/Typescript using NodeJS
• Commercial experience with NestJS framework
• Experience launching products from start to finish (incl. building CI/CD)
• Confident in unit, E2E testing using Jest/Mocha/Nock
• Experience with database management systems, SQL, NoSQL and data migrations
• Experience with Message brokers: RabbitMQ, Apache Kafka
• Familiarity with Docker, Kubernetes
• Experience integrating with various 3rd-party, preventing negative outcomes, and managing unexpected risks
• B2+ English proficiency, both verbal and written, is required.

Nice to Have:

• Experience with front-end development and integration techniques
• PHP development experience
• Knowledge of cloud services (e.g. AWS, GCP, or Azure)
• Familiarity with security best practices (OWASP Top 10)
• Familiarity with WebSockets
• Experience with payment system integrations

We are looking for an experienced and data-driven Game Team Lead to join our casino management team. The ideal candidate will have a deep understanding of game aggregation platforms, iGaming content, and proven success in managing provider collaborations.

Key Responsibilities:

• Lead the setup and management of games and providers on both platform and frontend websites;
• Organize games into collections and categories based on content strategy;
• Develop and implement strategies for game positioning, exclusives, and underperforming titles;
• Own the roadmap for new game releases and provider tournaments.
• Ensure timely release of games across all properties;
• Establish and manage collaborations with game providers, including negotiating discounts and promo activities;
• Handle game-related anti-fraud measures, including disabling games from bonus eligibility when needed;
• Own and manage all game-related content and structures across the platform and websites.

Requirements:

• Proven experience in casino game management, especially with aggregator platforms;
• Strong understanding of game providers, game setup processes, and iGaming ecosystem;
• Experience conducting successful promotions with providers and achieving revenue-based KPIs;
• Analytical mindset with the ability to take financial responsibility for strategic decisions;
• Technical understanding of integration processes with aggregators and platforms;
• Strong negotiation skills with providers (understanding how GGR and discount models work);
• Experience working with collections, categories, exclusive content, and bonus exclusions;
• Excellent communication skills and the ability to manage a team.

Nice to Have:

• Experience with multiple aggregator platforms;
• Deep knowledge of GGR-driven pricing and promotion models;
• Familiarity with anti-fraud systems and responsible gaming.

We are looking for: a Project Coordinator to help keep projects organized, ensure smooth communication, and support the team in delivering high-quality results. If you have experience in tech, SaaS, or iGaming, enjoy working with structured workflows, and excel at client communication, we’d love to hear from you!
 

About the product:
Our startup is an innovative sweepstakes casino platform focused on the US market. We aim to provide users with a unique gaming experience by combining gambling with interactive features and modern technologies. The product is an online slot casino where users can participate in prize draws, play various games, and win real rewards. Our platform is built on advanced technologies and fully complies with US laws.

What you will be doing:
📌 Client Communication & Updates

• Act as the primary point of contact for clients regarding project status and updates.

• Provide weekly progress reports and proactively update clients on delays or changes.

• Maintain a structured ticketing system to track client inquiries and feedback.

📌 Project Tracking & Reporting

• Maintain and update the Product Pipeline Tracker & Gantt Charts for all client projects.

• Work closely with the development team to track deadlines and ensure realistic commitments.

• Flag risks and bottlenecks in project delivery and escalate when needed.

📌 Process & Workflow Optimization

• Standardize client onboarding procedures, including expectation setting and documentation.

• Improve internal communication between developers, designers, and clients.

• Document best practices and create templates for status updates, meeting notes, and reports.

Our ideal candidate:

• Experience in project coordination (preferably in tech, SaaS, or iGaming industries).
• Strong client communication skills – ability to manage expectations and deliver clear updates.
• Proficiency in project management tools (Jira, Trello, ClickUp, Asana, or similar).
• Basic understanding of software development processes and product roadmaps.
• English level - Intermediate / Upper Intermediate
• Highly organized & detail-oriented with problem-solving skills.

We’re looking for two junior Email Marketing Specialists to join our team and help us build smooth and targeted communication with our players. If you're fast-learning, responsible, and have some hands-on experience with email marketing tools — we’d love to hear from you!

Responsibilities:

- Manage and schedule email messages

- Upload and review content, ensure messages reach the right audience

- Collaborate with the team to make sure content is relevant and timely

Requirements:

- 6+ months of experience in email marketing

- Experience with any tools for sending email/messages - Customer.io, SendPulse, or others

- Basic understanding of user segmentation and analytics

We are seeking an experienced and visionary Chief Product Officer (CPO) to lead our product strategy and drive innovation within the B2C iGaming sector. The ideal candidate will possess a deep understanding of the iGaming industry, particularly online casinos, and have a proven track record of leading product teams to success.

Key Responsibilities

• Develop and execute the product strategy aligned with Epicholding's growth objectives.
• Lead the creation and management of the product roadmap, ensuring timely delivery of high-impact features.
• Analyze market trends, customer needs, and competitive landscape to inform product decisions.
• Oversee the entire product lifecycle, from ideation to launch and ongoing optimization.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure cohesive product development.
• Establish and monitor key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Foster a culture of innovation, encouraging the adoption of new technologies and methodologies.
• Mentor and develop the product team, promoting professional growth and excellence.

Qualifications

• Minimum of 2 years in a product role within the iGaming industry.
• At least 3 years in a senior product leadership position in iGaming.
• Experience with B2C online casino products, including planning, launching, and scaling successful projects.
• Familiarity with sweepstake casino operations is a plus.
• Strong strategic thinking and analytical skills, with the ability to make data-driven decisions.
• Excellent leadership and communication abilities, capable of inspiring and guiding teams.
• Proficiency in English at an advanced level.
• Experience with tools such as Jira, Miro, ClickUp, GSuite, Draw.io, and Figma.

We are seeking a talented Graphic Designer to help shape a strong visual identity and develop creative graphic materials.

Responsibilities

• Develop visual content for digital and marketing materials
• Create graphics for illustrations, banners, and advertising campaigns
• Work with Adobe Creative Suite (Photoshop, Illustrator) and Figma
• Design according to brand identity and visual communication principles
• Adapt designs for different platforms and formats
• Collaborate with marketing and product teams

Requirements

✅ Experience:

• 3-5 years of professional experience in graphic design 
• experience in the gambling industry is mandatory.
• Strong portfolio showcasing diverse design projects
• Background in creating visual content for digital and marketing purposes

✅ Key Skills:

• Advanced design and visual communication skills
• Proficiency in typography, color theory, and layout design
• Strong understanding of brand identity and visual communication
• Ability to create high-quality digital and marketing graphics
• Capability to adapt designs for various platforms and formats

✅ Ideal Candidate:

• Creative thinker with a strong aesthetic sense
• Excellent attention to detail and precision
• Strong teamwork and collaboration skills
• Ability to translate complex concepts into visual designs

We are seeking an HR Generalist to join our team and support various HR functions, including recruitment, employee engagement events, HR process support, and conducting 1:1 meetings. This role is ideal for someone passionate about creating a positive work environment and fostering employee growth.

     What You’ll Be Doing

• Supporting the recruiting process: posting jobs, scheduling interviews, and pre-screening candidates.
• Helping organize internal events and team activities.
• Assisting in HR documentation and employee records updates.
• Participating in 1:1 meetings with team members alongside HR lead.

• Supporting ongoing HR initiatives and learning HR tools.

  
   We Expect

• 1 year of experience in HR or completed HR courses.
• Interest in recruitment, people processes, and event planning.
• Good communication skills and attention to detail.
• Basic knowledge of Google Docs/Sheets.
• Willingness to learn and grow in HR.
  
   We Offer
• Hands-on mentorship and learning path in HR.
• Real impact on team culture and people operations.
• Flexible schedule and remote-friendly environment.
• Friendly and open-minded team.
• If you're passionate about people and want to grow in HR — let’s talk!

We are launching a CRM system from scratch and are looking for a strong specialist who not only knows how to use Customer.io but can also tailor it to our specific needs with maximum efficiency.

Key Responsibilities:

• Create email flows for various player segments (registration, first deposits, retention, VIP)
• Prepare briefs for designers regarding the visual layout of emails
• Adapt copywriting for A/B testing (variations, hypotheses)
• Build segmentation logic in Customer.io (based on events, actions, time, geo, etc.)
• Collaborate with BI/BO teams to import, update, and verify audiences
• Set up triggers, rules, and conditions for launching messages
• Create multi-level communication scenarios based on CJM (Customer Journey Mapping)
• Work with analytics: event integration, webhook creation, Slack notifications, and dashboard reporting
• Generate A/B testing hypotheses and launch experiments
• Analyze results: open rates, clicks, behavioral impact
• Provide insights and suggestions for optimization

Must-Have:

• Confident knowledge of Customer.io
• Basic HTML/CSS skills for email template editing
• Understanding of user interaction flows and journey building
• Knowledge of segmentation logic in Customer.io (filters, triggers, events)
• Deep understanding of workflow setup in Customer.io
• Ability to work with events and custom user fields
• Experience with integrations via Zapier, webhooks, or APIs
• Familiarity with Liquid syntax and conditional logic
• Understanding of A/B testing principles
• Strong data analysis skills: interpreting results, generating insights
• Proficiency in Excel/Google Sheets for comparing and visualizing results

Our startup is an innovative sweepstakes casino platform focused on the US market. We strive to provide users with a unique gaming experience by combining gambling with interactive features and modern technologies. 

The product is an online slots casino where users can participate in prize draws, play a variety of games, and win real rewards. Our platform is built on the basis of advanced technologies and complies with all US laws.

Requirements:

• Minimum 3-4 years of professional UI/UX design experience.
• Experience in the gambling domain.
• A strong portfolio of iGaming projects and mostly casino slots.
• Strong Intermediate English or higher.
• Strong background in creating responsive designs for web and mobile platforms.
• Experience designing interfaces for complex digital products (dashboards, admin panels).
• Advanced proficiency in Figma. Adobe package tools (Illustrator, Photoshop) would be nice to have. 
• Knowledge of design systems and component-based design.
• Ability to create User flow, user personas. 
• Experience in consucting user researches.
• Understanding of user-centered design principles.
• Ability to create intuitive and engaging user interfaces based on user stories and scenarios.
• Capability to translate complex functional requirements into clean, attractive designs.
• Creative problem solver with a strategic approach to design.
• Excellent communication skills for collaborating with development teams.
• Passion for creating seamless, innovative digital experience.

We offer:

• Competitive salary commensurate with your experience and knowledge.
• Flexible work schedule and the ability to work remotely.
• Opportunities for learning and development: courses, trainings and conferences.
• Friendly working atmosphere and support from colleagues.
   

About the role:
We’re launching a new online casino (B2C) and looking for an experienced Billing & PSP Manager to set up and manage payment processing from scratch. The goal is to build a reliable system covering various GEOs, currencies, and PSPs, and ensure great performance in approval ratios, chargeback levels, and payment UX.
 

Your mission:

• Research and onboard the most reliable PSPs
• Integrate payment gateways & tools (Praxis, PaymentIQ, Acurateko, etc.)
• Test all payment methods, currencies, and GEO-specific flows
• Set up routing, cascading, and orchestration for card processing
• Manage fraud monitoring and chargebacks
   

We’re looking for someone who:

• Has 3+ years in payment operations (preferably in high-risk / casino / fintech)
• Understands how PSPs work: integration, flows, compliance
• Worked with payment tools like Praxis, PaymentIQ, Acurateko
• Achieved high approval rates and managed costs/risks effectively

What we offer:

• High-level compensation
• Full ownership of the payment domain
• Fast-moving startup culture
• Growth potential within the team

If this sounds like something you'd love to own — let's talk!