Jobs at Djinni

Requirements:

• 2+ years of experience in academic coordination, educational program management, or operations in a training/edtech environment.
• Strong organizational and project management skills, with the ability to prioritize and balance multiple tasks.
• Analytical thinking: ability to collect, interpret, and present data to drive process improvements.
• High attention to detail in documentation, reporting, and process control.
• Problem-solving and decision-making skills with a proactive approach.
• Confident user of Google Workspace (Docs, Sheets, Calendar) or MS Office Suite.
• Adaptability and stress tolerance in a fast-paced environment.
• Customerand results-oriented mindset.
• Good command of English is not obligatory, but will be a plus.

Will be plus:

• Experience in language training
• Additional languages (Azerbaijanian, Turkish, Arabic)

Responsibilities:

• Planning and organization of teachers’ work
• Managing the process of creating and optimizing class schedules, taking into account resource capacity and business priorities.
• Coordinating substitutions and schedule changes.
• Ensuring transparent and timely communication with teachers and students regarding updates.
• Work with prospective students
• Processing incoming applications and inquiries.
• Providing course consultations.
• Optimizing student allocation processes to improve retention and satisfaction.
• Formation of study groups
• Matching students by level and schedule.
• Maintaining up-to-date group lists and updating information when changes occur.
• Administrative records and control
• Ensuring teachers meet requirements for maintaining academic documentation.
• Monitoring contractors’ performance in accounting, reporting, and documentation.
• Coordinating with translation contractors and monitoring deadlines.
• Overseeing the timeliness and quality of contractors’ reports.
• Collaborating with other departments to ensure smooth processes.
• Establishing a systematic feedback process from students and teachers, preparing analytics to improve learning processes.
• Collecting data for reports on key performance indicators for stakeholders.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Requirements:

• 2+ years as a UX Researcher / Product Researcher
• Experience using basic, qualitative and quantitative UXR tools: in-depth interviews, user testing, surveys, card sorting, 5-second tests, audits, desk research, etc.
• Experience working in cross-functional teams
• More than ten successfully conducted studies, including successful implementations of finding (insights)
• Understanding of frameworks and methodologies: HCD, DD, DT

Will be plus:

• Experience in the iGaming industry and participatory design practices (Participatory Action Research) is a big plus.
• A background as a UX designer or sociologist is also a plus

Responsibilities:

• Collecting research requests and planning research processes
• Independently conducting qualitative and quantitative research
• Systematizing and collecting research results, presenting and formulating action points for key stakeholders
• Assisting product managers in developing product hypotheses
• Quarterly research planning with stakeholders
• Presenting the results of the work completed and its impact on the product

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

We are looking for a Senior Fullstack Node.js Developer. This role is perfect for an experienced and proactive person with outstanding programming skills. The ideal candidate is a team player who has a passion for designing and developing innovative and scalable solutions, from front-end user interfaces to back-end system logic. This is an amazing opportunity to join a growing product in an enterprise company with ample opportunities for professional growth.

About Us

Check Point is a key player in the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work. Our team values collaboration, flawless execution, and an agile mindset. We offer continuous learning opportunities, including access to training programs, conferences, and workshops to help you grow professionally.

RESPONSIBILITIES

• End-to-end development of new software features (research, design, development, testing, deployment, monitoring).
• Contribute to technological and architectural decisions.
• Mentor other engineers in the team (via code reviews, dedicated sessions, pair programming, etc.).
• Analyze and improve efficiency, scalability, and stability of various components in our system.
• Optimize front-end and back-end performance and implement best practices for scalable and maintainable code.
• Participate in code reviews and provide constructive feedback to team members.
• Collaborate with Designers, Product Managers, and Software Engineers to deliver the best product to our customers.

SKILLS

• Bachelor's degree in computer science/engineering or equivalent, with a minimum of 6 years of hands-on experience.
• Extensive experience with Node.js/React.js/TypeScript.
• Proven track record of designing and building native-cloud web applications from scratch on AWS.
• Strong understanding of microservice architecture, including serverless (lambda).
• Experience working in Agile scrum teams.
• Solid grasp of design patterns, software development techniques, and clean code practices.
• Fluent in English (written & spoken) with excellent communication skills.
• A team player with a proactive and can-do approach.
• Experience with Test-Driven Development (TDD) and Behavior-Driven Development (BDD) is a plus.

WE OFFER

• Work in a creative friendly environment using cutting-edge technologies.
• Work-life balance and flexible schedule.
• Competitive compensation with focus on your expectations; annual salary review.
• 24-day paid vacation and 100% paid sick leave.
• Financial support and legal support for individual entrepreneurs from our side.
• Professional, language and soft skills trainings.
• Health insurance coverage: individual and family, Fitness plan.

Inforce Digital builds software full-cycle for startups and scaling companies. Our goal is to create exceptional applications and websites that help our clients achieve their objectives, maximize profits, and transform their ideas into successful solutions. Our sales and marketing department is growing, and we’re looking for a Target Marketing Specialist who can drive predictable inbound lead flow and help us scale.

Responsibilities

• Launch and manage advertising campaigns (Meta / Google / LinkedIn).
• Test hypotheses, creatives, and audiences - quickly and systematically.
• Build funnels for SMB / startup audiences.
• Optimise CPL and lead quality based on feedback from the sales team.
• Analyse campaigns and provide transparent weekly reports.
   

Requirements

• 1.5+ years of experience in targeted advertising.
• Strong understanding of audience segmentation, custom audiences, lookalikes.
• Experience generating B2B leads (preferably for IT, SaaS, or services).
• Confident with Meta Ads Manager, Google Ads, LinkedIn Campaign Manager.
• Analytical mindset, data-driven decision-making.
   

Will Be a Plus

• Experience targeting US/EU/UA B2B markets.
• Understanding of IT outsourcing/outstaffing specifics.
• Ability to work closely with sales & SDR teams.
• English B1+
   

We Offer

• Hybrid work.
• Competitive salary + performance bonuses.
• Clear KPIs, quick feedback, no bureaucracy.
• Opportunity to influence our marketing strategy, not just execute tasks.
• Long-term cooperation with a stable workload.
  
   

PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions, and innovative products.

We ensure certification and licensing of our products, providing customers and partners of the holding company with high-quality and reliable solutions.

PIN-UP Global is represented in Cyprus, Poland, Armenia, Peru, Malta. The holding’s headquarters is located in Cyprus.

We are looking for a Senior Event Manager!

Requirements:

• Proven experience in event management, including independent organization of corporate offline and online events of various scales;
• Strong strategic planning skills and understanding of business objectives behind events;
• Confident budgeting skills: planning, cost control, and budget optimization without compromising quality;
• Experience working with vendors: sourcing, running tenders, negotiating, and controlling timelines and quality;
• Excellent organizational and coordination skills, with the ability to manage multiple projects simultaneously;
• Understanding of brand communication principles and ensuring Brand Book compliance during events;
• Risk management skills and the ability to resolve unexpected on-site issues efficiently;
• Analytical mindset: ability to collect feedback and evaluate event effectiveness;
• High level of self-organization, responsibility, and stress resilience;
• Strong communication and leadership skills;
• Proficiency in planning tools and corporate systems (Google Workspace, Excel, task managers, etc.).

Responsibilities:

• Organizing and delivering internal corporate events in Kyiv, both in-office and off-site;
• Independently managing the full event lifecycle — from briefing to post-event reporting;
• Developing event concepts and formats aligned with business objectives;
• Planning, controlling, and ensuring adherence to the event budget;
• Selecting vendors, conducting negotiations, and ensuring quality control of their work;
• Coordinating all vendors during preparation and on the event day;
• Collaborating with internal business group teams;
• Ensuring compliance with Brand Book guidelines during events;
• Managing on-site processes and оперативно resolving organizational issues and risks;
• Collecting feedback from business group specialists and analyzing event effectiveness;
• Managing tasks and documentation within corporate systems.

Will be plus:

• Experience working in large technology companies;
• Experience in international or fast-growing companies is a plus;
• Experience working with celebrities and public figures;
• Experience organizing team-building events, strategic sessions, and corporate celebrations.

What are the conditions and bonuses?

🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the holding standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;

🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

Please note: we are only considering candidates with experience in MedTech / Healthcare domain.  

Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.

Responsibilities:

• Creation of the technical design and technical specifications for business solutions
• Business decisions analysis
• Change management support
• Development support
• Testing activities

Background:

• 3+ years of experience system analysis, product ownership 

Required skills:

• Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
• Knowledge of data modeling and data flows modeling, data mapping
• Knowledge of basic principles of SQL & relational databases, NoSQL databases
• Extensive knowledge of business analysis activities and techniques (UML, BPMN)
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Good experience in working with REST APIs, JSON, XML, Postman
• Systems thinking and functional decomposition skills
• Excellent knowledge of bug life cycle
• Experience in Test Design, Test Case creation and maintenance
• Experience in testing complex software applications

Big advantage:

• Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED

Nice to haves:

• Understanding of programming languages
• Experience of using version control systems (e.g. GIT)
• Experience of using test automation or BDD (Cucumber, Behave)

We offer:

• Competitive compensation
• Full equipment for remote work
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
• Corporate English classes via Zoom (fully covered by the company)
• Paid time off, vacation, and 100% paid sick days
• Additional New Year holidays
• Opportunities to impact the direction of projects and product growth
• Interesting and large-scale projects
• Dynamic, professional team
• Supportive and responsive management

About Edenlab

Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.

We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.

Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.

We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.

If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!

edenlab.com.ua

We invite you, a highly motivated and results-oriented Junior Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About the Company

Unified Finance is a UK-registered acquiring company and a Principal Member of the Visa and Mastercard payment schemes.

We operate at the top layer of the payments ecosystem and own our financial and technological infrastructure, ensuring full operational control, independence, and deep acquiring expertise.

The company operates as a fast-growing fintech scale-up, providing card acquiring services to merchants across multiple risk tiers. As the business scales and prepares for increased regulatory oversight, we are strengthening our Compliance and AML functions.

About the Role

We are looking for a Head of Compliance / MLRO who will take full ownership of the company’s AML/CTF and regulatory compliance framework.

This is a hands-on leadership role for an experienced professional capable of ensuring:

• flawless merchant onboarding,
• robust oversight of merchant activity,
• clean and timely regulatory reporting,
  full compliance with FCA requirements, UK/EU AML regulations, and Visa/Mastercard scheme rules.

Key Responsibilities

The Head of Compliance / MLRO will be accountable for all core elements of the AML/CTF framework, merchant oversight, and regulatory alignment, including:

• Managing end-to-end AML/KYC/KYB onboarding for mid-risk and high-risk merchants.
• Conducting and reviewing CDD / EDD, ownership structures, UBO analysis, sanctions and PEP screening results.
• Ensuring onboarding processes comply with Visa/Mastercard scheme standards and requirements.
• Acting as the primary approver (maker role) for compliance-related onboarding decisions.
• Overseeing ongoing monitoring, including sanctions alerts, adverse media findings, suspicious behaviour indicators, and periodic merchant reviews aligned with defined risk tiers.
• Preparing and submitting SARs / STRs.
• Maintaining and regularly updating AML, CDD, EDD, onboarding, and monitoring policies and procedures.
• Preparing regulatory, internal, and scheme-related compliance reports.
• Ensuring full compliance with UK/EU AML legislation and card scheme requirements.
• Monitoring merchant activity for fraud indicators, unusual transaction patterns, and scheme policy breaches.
  Collaborating closely with Risk and Underwriting teams on risk appetite thresholds, merchant categorisation, and escalations.
• Providing compliance guidance to operational, underwriting, and commercial teams.
• Delivering regular AML/CTF training programmes to internal staff.
• Preparing documentation and evidence for internal and external audits.

Requirements

Must-Have:

• 5+ years of experience in AML / Compliance within payments, acquiring, or fintech.
• Strong understanding of UK and EU AML legislation, as well as Visa/Mastercard scheme rules and requirements.
• Hands-on experience with sanctions and PEP screening, UBO verification, and enhanced due diligence.
  Ability to assess merchant business models and identify behavioural red flags.
• Excellent command of English; Russian language proficiency is a strong advantage.
• High personal integrity, strong ethical standards, and independent judgment.
  Strong communication skills with the ability to collaborate with both technical and non-technical stakeholders.
• A problem-solving mindset and readiness to build or rebuild processes in environments with low initial maturity.

Nice to Have

• ACAMS / ICA / IMC or similar professional certifications.
• Previous experience working with high-risk merchants.
• Understanding of fraud and chargeback flows.
• Knowledge of GDPR and data-protection principles.

What We Offer

• A key leadership role within a UK-regulated acquiring institution with significant strategic impact.
  Close collaboration with senior leadership and full ownership of the Compliance / AML function.
• A competitive compensation package and long-term growth opportunities.
• A dynamic environment with the opportunity to build compliance processes and frameworks from the ground up.

Ascendix Technologies, founded in 1996, is a global software service company specializing in AI and PropTech. Our core mission is to help our clients get top-notch business results through the smooth automation of processes, leveraging AI solutions, customer-facing apps, and precisely tailored back-office software to meet their distinct needs. Based in bustling Dallas, Texas, we operate across the globe, with strategically positioned teams throughout Europe.   

We are looking for Middle/Senior React Native Developer to join our team. 

Project description: You will join quite a challenging project with the opportunity to improve the current product. You will be responsible for technical decisions, mobile team coordination, code review, and root-cause analysis.  In addition to development, you will also be involved in active communication with stakeholders, responsible for building project roadmap and mobile team facilitation in problem-solving.  

We are offering a complex product, challenging tasks, a strong team, and opportunities to grow both technically and as a leader! 

Project stack: JavaScript, Typescript, Vue2.js, Java11, Spring Boot, Maven, Git, MongoDB, Swagger, Linux, Docker, Kubernetes, Helm, Kibana, Azure Web Services, Azure DevOps, GitHub.  

React Native: Redux/Mobx, Authentication, Notifications; 
 

Project team:  Lead Developer, 2 Back-end developers, 1 Front-end Developer, 1 mobile developer, 5 QA Engineers, DevOps, UI/UX  Designer, Project Managers, 2 Business Analysts. 

Requirements: 

• 3+ years of commercial React Native experience;
• Strong experience with React & React Hooks;
• Solid TypeScript knowledge;
• Experience building and maintaining B2C applications; 
• Strong understanding of iOS and Android platform specifics; 
• State management experience (Redux or MobX); 
• English proficiency (strong communication required); 

Would be a plus: 

• Deep native module experience (Bluetooth, camera, etc.); 
• WebSockets experience;
• Payment integrations (Stripe or similar);
• Offline-first architecture;
• App Store / Play Store lifecycle ownership;
• Monitoring tools (Sentry, Firebase);
• CI/CD pipelines;
• Native iOS (Swift) or Android (Kotlin);
• Node.js exposure;

Responsibilities: 

• Development of new functionality and features for project;    
• Build a technical roadmap for the project and implement it;  
• Take part in code reviews;    
• Develop production-ready mobile applications;    
• Follow/adjust/introduce established development practices and processes;    
• Coordinate with team and business analysts to determine functionalities and conduct an analysis of business requirements;    
• Create and update technical documentation;    
• Investigate the cause of system issues and provide solutions.   

 Ascendix offers you: 

• Health insurance 
• Vacation days: 22 days per year 
• Paid Time Off Benefits 
• Meal Card 
• Friendly and calm atmosphere in the company

Career and professional growth: 

• Individual development plan 
• Technical leads and mentors 
• Open management and well-established processes 
• Regular performance reviews 
• Free access to the company accounts on educational platforms (Udemy, Pluralsight) 
• A variety of training opportunities and knowledge sharing

Please note

By clicking the “Apply” button for the vacancy, you automatically consent to the processing of your personal data.

We sincerely appreciate each response and the interest you have shown in our job opening. If we do not contact you within a week, it means that, at this moment, your CV has not been selected for further consideration for this position. Nevertheless, we will keep your resume in our candidate database and will definitely inform you if a vacancy that matches your experience becomes available.

We are looking for an Autonomous systems engineer with a background in computer vision, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design. 

Required Qualifications: 

• 2 years of hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles 
• System identification and control
• Sensor fusion/signal processing
• Proficiency in C++ and/or experience with Python
• Experience with Linux and single-board computers
• Experience with PID controllers tuning in embedded or autonomous systems
• Ability to quickly navigate through recent research and trends in computer vision and autonomous systems
• Relevant work experience or education in STEM field

Nice to Have:

• Experience with SLAM and/or Visual-Inertial Odometry (VIO)
• Matlab
• Experience with PX4, betaflight, Ardupilot 
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with simulation tools (Gazebo, AirSim)
• SITL, HITL testing
• ROS2

We are launching a new product from scratch — no legacy code, no technical debt.
Now we’re looking for a strong and proactive Mobile QA Engineer to join the team.
This is a unique opportunity to shape the product from day one and lay the foundation for future scalability.
We’re looking for someone who combines technical excellence with initiative, leadership potential, and a true product mindset.

Requirement skills:

— 3+ years experience as a QA Engineer;

— Experience with native mobile application testing (iOS / Android);

— Strong knowledge of software QA methodologies and processes;

— Experience in creating and maintenance of test documentation;

— Experience using Xcode, Android Studio, Charles;

— Understanding of client-server architecture;

— Experience of work with REST-based applications;

— Good understanding of UX/UI principles and guidelines(Google and Apple);

— Experience with CI systems like (Jenkins, etc).

— Strong attention to detail and commitment to quality.

— Excellent problem-solving and analytical skills.

Desirable skills:

— Experience working in an Agile/Scrum development process;

— Experience with Crashlytics, Kibana or similar services;

— Experience with Git (branching, merging, and version control best practices.

Responsibilities:

— Review requirements, specifications and technical design documents to provide timely and meaningful feedback;

— Create detailed, comprehensive and well-structured test cases;

— Create, execute and maintain manual test cases;

— Initiate and execute tests without having a detailed test case;

— Identify, record, document thoroughly and track bugs;

— Perform thorough regression testing when bugs are resolved;

— Liaise with internal teams (e.g. developers and product managers, support team, etc) to identify system requirements;

— Actively participate in improving QA processes, procedures, and implementing best practices.

What we offer:

— Working in a stable company with more than 14-years history in the media market;

—The opportunity to be part of building a new product that shapes modern reading culture;

—Free English lessons;

—Table tennis lessons;

— Corporate psychologist;

— Discounts from partner brands for company employees.

By responding to the vacancy and sending your CV to the Company (LLC “MEGOGO”), registered and operating in accordance with the laws of Ukraine, registration number 38347009, address: Ukraine, 01011, Kyiv, Rybalska Street, building 22 (hereinafter “the Company”), you confirm and agree that the Company processes your personal data presented in your CV in accordance with the Law of Ukraine “On Personal Data Protection” and GDPR.

Role Overview

As a Backend Developer, you will develop and maintain backend services, integrate third-party APIs, and ensure the security and performance of our system. You will work closely with blockchain and payments services, contributing to a highly scalable and secure architecture.

Key Responsibilities

• Develop and maintain NestJS-based microservices in TypeScript
• Implement secure and scalable APIs using TypeORM and PostgreSQL
• Integrate third-party APIs, such as payment gateways, crypto exchanges, and KYC services
• Collaborate with the team to implement best coding practices and maintain high-quality code
• Participate in code reviews, debugging, and testing to ensure system reliability

• Work with blockchain integrations, including Web3.js/Ethers.js and private key management

   

Requirements

• 5-10 years of backend development experience, with 4+ years in Node.js/NestJS
• Strong TypeScript and NestJS skills
• Experience with PostgreSQL, TypeORM, and query optimization
• Experience in API development, authentication (JWT/OAuth), and encryption
• Knowledge of payment gateways, crypto exchanges, and KYC integrations is a plus
• Strong problem-solving skills and a willingness to learn new technologies
• Basic familiarity with blockchain technology, Web3.js/Ethers.js, and security best practices
• Maintain the stability and reliability of the Production environment
• Investigate incidents, issues, and edge cases
• Fix production problems and support-related issues
• Monitor overall system health and performance
• Work closely with the support and engineering teams to resolve issues efficiently

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

Bringg is building one of the most advanced online platforms in global e-commerce - a mission-critical SaaS system used by some of the world’s largest brands, handling millions of transactions every year.

Our Technical Support Team works closely with our customer success, solutions experts, and R&D teams to resolve technical and product issues, while communicating and building trust and relationships with large international customers.

Note: The position requires working in shifts (including night shifts 00.00- 08.00) during business days, and weekend shifts (day & night shifts)

What you will do:

• Handling both customer support and technical support questions from Bringg customers.
• Provide exceptional support services to both technical and non-technical users
• Deep investigation and root cause analysis into reported issues using a variety of tools
• Case management with multiple competing priorities and ensuring they are followed up correctly & promptly
• Escalating issues to R&D and reporting bugs
• Communicating and coordinating issues affecting customers
• Validating issues and performing functional testing to validate fixes that relate to cases
• Develop a strong understanding of Bringg and its components
• Understanding customer needs including relevant features and configuration requests
• Manage production incidents including communicating to internal and external stakeholders
• Reporting on customer performance and monitoring usage to assist with implementation and support activities
• Assist in knowledge transfer and documentation across the company and to our customers
• Continually improve the support process to ensure the best service is provided in an efficient and effective manner

Skills / Experience Requirements

• 2+ years experience in L2 or L3 application support for Web & Mobile platforms
• Proven experience using SQL at an intermediate level
• Proven track record working with REST APIs
• High level of English (a must!) with both strong written and oral communication skills
• BS degree in Computer Science or related technical field (advantage)
• Customer-oriented with customer-facing experience
• Experience working in operationally critical environments in high-pressure situations
• Must be located in Ukraine 

Metamindz is a fast-growing UK-based IT software company. We help by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting tech due diligence for global clients. 

We’re currently looking for a Tech Lead to join our client - an award winning IoT company disrupting the smart locker market with innovation.

This is a full-time, fully remote opportunity for an experienced, hands-on leader to guide technology teams through a rapid scaling phase, ensuring product stability and high-quality innovation for notable clients like Microsoft and PWC.

Key Responsibilities:
 

• Actively contribute to architectural decisions, infrastructure scaling, and code reviews, focusing on Ruby on Rails and AWS environments. Collaborate with engineers to solve technical challenges directly.
• Lead, mentor, and grow a geographically dispersed team of software and hardware engineers. Foster a collaborative, open engineering culture that encourages feedback and innovation.
• Oversee the design, development, and delivery of software and hardware products. Ensure thorough decision-making, due diligence, and accountability in all aspects of product development.
• Drive architecture improvements and infrastructure scalability to handle increased platform demand. Ensure system reliability and security as the business scales.
• Work closely with internal teams, including product, sales, and operations. Translate technical decisions into clear business impacts and vice versa. Facilitate cross-departmental communication to ensure alignment.
• Implement and refine engineering processes to improve efficiency, quality, and delivery speed. Encourage innovation while maintaining a focus on stability and performance.
• Prioritise customer needs and feedback to shape product improvements. Work with stakeholders to refine requirements and ensure products exceed user expectations.
• Ensure all software and hardware products comply with relevant data security, privacy, and environmental regulations.

Requirements:

• Proven experience leading hands-on development and managing software and hardware engineering teams in IoT or similar fields.
  • Strong knowledge of distributed systems and experience addressing the challenges they present.
  • Effective code review skills, ensuring high-quality standards across development.
  • Awareness of the limitations and potential downsides of generative AI in software development.
• Strong background in Ruby on Rails, React, TS, AWS
• Demonstrated experience in system architecture and infrastructure scaling.
  • Solid understanding of software architecture, including the ability to evaluate trade-offs and apply the right design for different scenarios.
• Ability to perform technical deep dives, contribute directly to development efforts, and lead by example.
• Excellent decision-making skills with a focus on due diligence and evaluating long-term technical impacts.
• Experience managing geographically dispersed teams and remote collaboration.
• Strong communication skills, with the ability to engage with internal stakeholders across departments.
  • Proficiency in drawing UML diagrams or using modelling languages to communicate between stakeholders and the development team.
• Strong organisational and problem-solving skills with the ability to manage multiple projects.
• Flexibility to adapt to evolving project requirements and fast-paced environments.

What we offer:
 

• Fully remote opportunity with a competitive salary:
• Opportunities to work with leading industry clients on cutting-edge IoT projects.
• A supportive and innovative environment that fosters personal and professional growth.

• Regular training, development programs, and clear pathways for career advancement.

   

How to apply:

Please send a short blurb about yourself and your favorite ice cream flavor (mine is cherry) :)